Warranty

RENOGY is a trademark of RNG Group Inc.
2015 RNG Group Inc. All rights reserved.
Limited Warranty for PV Modules
Thank you for your interest in the products and services of RNG Group Inc. By acquiring the products of
RNG Group Inc., you have purchased quality. As a sign of confidence in our quality, we are pleased to grant
you with the following warranties for our photovoltaic products.
1. Limited Warranty
The products manufactured by RNG Group Inc. (the “Warrantor”) are warranted to be free from defects in
workmanship and materials under normal use and service. The warranty is in effect from the date of purchase
by the user (the “Purchaser”). This limited warranty covers substantial defects in material or workmanship and
performance.
If any RNG Group Inc. PV Module(s) fails to follow this Limited Warranty and any and all power loss is
determined by the Warrantor’s technical support team then the Warrantor will either repair or replace the
defective PV module(s) with a new or refurbished PV module(s). All replacements will be compatible with the
original PV module(s) with an equal or even greater power rating (in some cases). If for any reason RNG
Group Inc. is unable to repair or replace the defective PV module(s) then a refund can occur.
*Please note that all outsourced PV modules and OEM PV modules will not be covered by RNG Group
Inc.’s limited material and workmanship warranty or RNG Group Inc.’s Limited Performance Warranty.
Instead, outsourced PV modules will be covered under the original manufacturer’s warranty, if applicable,
and OEM PV modules’ warranty will be determined at the time of purchase.
*Please Note: There will be a 30-day window upon receipt of the product in which the receiver may file a
claim for packages that were damaged while in transit or missing components. Beyond the 30-day window,
RNG Group Inc. (the Warrantor) forfeits liability and the receiver assumes responsibility for incurring
damage, missing items, or negligence and fees for extended storage.
*Please Note: All orders over $200 will be shipped out with signature requirement.
*Please Note: Once an order has been placed, RNG Group Inc. cannot reroute to a new destination. Should
the shipment not be received or refused by the destination, reshipment costs will not be covered by RNG
Group Inc. If after shipment, cancellation is required, shipments will be subject to RNG Group Inc.’s
standard 10% restocking fee.
Material and Workmanship Warranty period for the following PV Modules after August 1
st
, 2015:
*Excluding charge controller and wire defects
RNG-240P RNG-250D; RNG-250P; RNG-260D; RNG-
260P; RNG-270D; RNG-270P; RNG-280D; RNG-300P;
RNG-310P;
10 year material and workmanship warranty
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