Warranty

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Limited Warranty for PV Modules

Thank you for your interest in the products and services of HQST. By acquiring the products of HQST, you have

purchased quality. As a sign of confidence in our quality, we are pleased to grant you with the following warranties

for our photovoltaic products.

Limited Warranty

The products manufactured by HQST (the “Warrantor”) are warranted to be free from defects in

workmanship and materials under normal use and service. The warranty is in effect from the date of

purchase by the user (the “Purchaser”). This limited warranty covers substantial defects in material or

workmanship and performance.

If any HQST PV Module(s) fails to follow this Limited Warranty and any and all power loss is determined by

the Warrantor’s technical support team then the Warrantor will either repair or replace the defective PV

module(s) with a new or refurbished PV module(s). All replacements will be compatible with the original PV

module(s) with an equal or even greater power rating (in some cases). If for any reason HQST is unable to

repair or replace the defective PV module(s) then a refund can occur.

*Please note that all outsourced PV modules and OEM PV modules will not be covered by HQST’s limited

material and workmanship warranty or HQST’s Limited Performance Warranty. Instead, outsourced PV

modules will be covered under the original manufacturer’s warranty, if applicable, and OEM PV modules’

warranty will be determined at the time of purchase.

*Please Note: There will be a 30-day window upon receipt of the product in which the receiver may file a

claim for packages that were damaged while in transit or missing components. Beyond the 30-day window,

HQST (the Warrantor) forfeits liability and the receiver assumes responsibility for incurring damage, missing

items, or negligence and fees for extended storage.

*Please Note: All orders over $200 will be shipped out with signature requirement.

*Please Note: Once an order has been placed, HQST cannot reroute to a new destination. Should the

shipment not be received or refused by the destination, reshipment costs will not be covered by HQST. If

after shipment, cancellation is required, shipments will be subject to HQST’s standard 10% restocking fee.

Material and Workmanship Warranty period for the following PV Modules after August 1

, 2015:

*Excluding charge controller and wire defects

HQST-10D; HQST-20D; HQST-30D; HQST-100D;

HQST-100D-S; HQST-100P; HQST-150D

5 year material and workmanship warranty

HQST-KIT-STCS100P

3 year material and workmanship warranty

www.hqsolarpower.com

Summary of content (8 pages)

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www.hqsolarpower.com Limited Warranty for PV Modules Thank you for your interest in the products and services of HQST. By acquiring the products of HQST, you have purchased quality. As a sign of confidence in our quality, we are pleased to grant you with the following warranties for our photovoltaic products. 1. Limited Warranty The products manufactured by HQST (the “Warrantor”) are warranted to be free from defects in workmanship and materials under normal use and service.
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Performance Warranty period for the following PV Modules after August 1 st, 2015: *Excluding charge controller and wire defects *The power output will be measured under HQST standard measurement conditions.
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serviced/replaced PV module(s) will abide to the original warranty period issued when first purchased. No employee, agent, dealer or any other person is authorized to give any warranties on behalf of the Warrantor, not expressly set forth in this limited warranty. 3.
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www.hqsolarpower.com Limited Warranty for Accessories Thank you for your interest in the products and services of HQST. By acquiring the products of HQST, you have purchased quality. As a sign of confidence in our quality, we are pleased to grant you with the following warranties for our photovoltaic products. 1. Limited Warranty The products manufactured by HQST (the “Warrantor”) are warranted to be free from defects in workmanship and materials under normal use and service.
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MTS-UNI-EC3941 (4 pack); MTS-UNI-MC3841 (4 pack); MTS-UNI-HM; MTS-UNILF-S (4 pack); MTS-UNI-SP-S (4 pack); MTS-UNI-GN (4 pack); MTS-SUN-RM HQST-CTRL-PWM5; HQST-CTRL-PWM10DB; HQST-CTRL-PWM20DB; HQSTCTRL-PWM10-LCD; HQST-CTRL-PWM20-LCD; HQST-CTRL-PWM30-LCD; HQST-CTRL-PWM30N; HQST-CTRL-PWM40N; HQST-CTRL-MPPT20; HQSTCTRL-MPPT30; HQST-CTRL-MPPT40 and workmanship warranty Charge Controllers 1-year material and workmanship warranty Inverters 1-year material and workmanship warranty HQST-INVT-M500-12V; HQST-INVT-
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2. General Conditions for Warranty Claims For Workmanship and Material Warranty: If the Purchaser experiences any defects in materials and workmanship under normal application, such as defects and/or failures due to manufacturing or due to materials, it is their responsibility to contact the Warrantor’s technical support team. The technicians will offer steps and procedures to test the product(s), repair the product(s) or require the Purchaser to ship the product(s) to the technical support team if needed.
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LIMITATION OF LIABILITY UNDER NO CIRCUMSTANCES WILL HQST OR ITS AFFILIATES OR SUPPLIERS BE LIABLE OR RESPONSIBLE FOR ANY LOSS OF USE, INTERRUPTION OF BUSINESS, LOST PROFITS, LOST DATA, OR INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, EVEN IF HQST OR ITS AFFILIATE OR SUPPLIER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.