Warranty

2017 HQST All rights reserved.
serviced/replaced PV module(s) will abide to the original warranty period issued when first
purchased. No employee, agent, dealer or any other person is authorized to give any warranties
on behalf of the Warrantor, not expressly set forth in this limited warranty.
3.
Exclusions and Limitations
The warranty does not cover failures result from incorrect handling, product modifications,
installation, conversion or additions, supplements, operation, natural elements (weather), excessive
or deficient energy supply, chemicals, the effect of solid bodies or deliberate damage. If the
Warrantor determines that the problem with the PV module(s) is not due to a manufacturing defect
in the Warrantor’s workmanship or materials, or otherwise does not qualify for warranty repair, then
the Purchaser will be responsible for all costs incurred by the Warrantor necessary to repair,
replace and transport the PV module(s)
The warranty shall be asserted with the Warrantor in writing enclosing a copy of the invoice and a
description of the defect/loss of performance within the warranty period. The Warrantor shall accept
no returns of PV modules without the previous written request for this. Within five (5) business days
of the date of notification, the Warrantor will provide the Purchaser with an RMA number and the
location to which the Purchaser must return the defective PV module(s). Any PV module(s)
returned for valid warranty service shall be shipped at the expense and risk of the Warrantor. The
Purchaser must return the PV module(s) (or, if authorized by the Warrantor, the defective
component parts), within fifteen (15) days after issuance of the RMA number. The Warrantor will
be under no obligation to accept any returned PV module(s) that does not have a valid RMA
number. All parts that the Warrantor replaces shall become the Warrantor’s property on the date
the Warrantor ships the repaired PV module(s) or part back to the Purchaser. The Warrantor will
use all reasonable efforts within thirty (30) days of receipt of the defective PV module(s) to repair
or replace such PV module. If a warranty claim is invalid for any reason, the Purchaser will be charged
at the Warrantor’s then-current rates for services performed and will be charged for all necessary
repairs and expenses incurred by the Warrantor. If the Warrantor determines that a warranty claim
is valid, it will ship the repaired or replaced PV module(s) to the Purchaser at the Warrantor’s cost.
HQST MAKES NO OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, INCLUDING,
BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OR CONDITION OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE OR ANY IMPLIED WARRANTY OR CONDITION ARISING
OUT OF A COURSE OF DEALING, CUSTOMER OR USAGE OF TRADE.
LIMITATION OF LIABILITY
UNDER NO CIRCUMSTANCES WILL HQST OR ITS AFFILIATES OR SUPPLIERS BE LIABLE OR
RESPONSIBLE FOR ANY LOSS OF USE, INTERRUPTION OF BUSINESS, LOST PROFITS, LOST
DATA, OR INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND
REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, TORT (INCLUDING
NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, EVEN IF HQST OR ITS AFFILIATE OR
SUPPLIER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so these
limitations may not apply to you. Neither HQST nor its affiliates or suppliers will be held liable or responsible
for any damage or loss to any items or products connected to, powered by or otherwise attached to the
Product. The total cumulative liability to the Purchaser, from all causes of action and all theories of liability,
will be limited to and will not exceed the purchase price of the Product paid by the Purchaser. This warranty
gives you specific legal rights and you may also have other legal rights that vary from state to state.