User guide

2322
ReSound Vea™ supplement— BTEs
tRoubleShooting guide
SYMPTOM CAUSE
Nosound • Notturnedon
 • Batterylow/dead
 • Batteryimproperlyinserted
 • Blockedearmold,tubingordome
 • Blockedsoundinletoroutlet
Notloud • Looseearmoldordome
enough
 • Blockedearmoldordome
 • Earmoldordomeimproperlyinserted
 • Changeinhearing
 • Volumesettoolow
 • Excessiveearwax
 • Blockedsoundinletoroutlet
Whistles • Earmoldordomeimproperlyinserted
 • Poorlyttingearmold
 • Tubeconnectionloose
 • Build-upofearwax
Distorted • Batterylow
or not clear
 • Poorlyttingearmoldordome
 • Hearinginstrumentdamaged
 • Hearinginstrumentsettingsnotoptimal
POSSIBLE REMEDY
• Turnonbyclosingthebatterydoor
• Replacebattery
• Insertbatteryproperly
• Cleanearmold,tubingordome
• Usethetoolsprovidedtocleanthesoundinlet
or outlet, and/or consult your hearing healthcare
professional
• Carefullyreinsertinyourear
• Cleanearmold,tubingordome
• Removeandreinsert
• Consultyourhearinghealthcareprofessional
• Adjustthevolumecontroland/orconsultyourhearing
healthcare professional
• Consultyourhearinghealthcareprofessional
• Usethetoolsprovidedtocleanthesoundinlet
or outlet, and/or consult your hearing healthcare
professional
• Removeandreinsert
• Consultyourhearinghealthcareprofessional
• Consultyourhearinghealthcareprofessional
• Consultyourhearinghealthcareprofessional
• Replacebattery
• Consultyourhearinghealthcareprofessional
• Consultyourhearinghealthcareprofessional
• Consultyourhearinghealthcareprofessional
If there are any other problems not mentioned in this guide, please contact your hearing healthcare professional.