USER GUIDE Behind-the-ear (BTE) Models: Standard Tube Thin Tube
Introduction Congratulations on the purchase of your new hearing instruments. ReSound’s innovative sound technology and design, combined with the customized set-up selected by your hearing care professional, will make hearing a more enjoyable experience. Hearing instruments will enable you to hear sounds that you may not have heard in years because of your hearing loss. Practice and a positive attitude are important in learning to use hearing instruments.
ing aid.Federal law restricts the sale of hearing aids to those individuals who have obtained a medical evaluation from a licensed physician. Federal law permits a fully informed adult to sign a waiver statement declining the medical evaluation for religious or personal beliefs that preclude consultation with a physician. The exercise of such a waiver is not in your best health interest and its use is strongly discouraged.
Symbols WARNING points out a situation that could lead to serious injuries, CAUTION indicates a situation that could lead to minor and moderate injuries. Contents Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Description of the hearing instruments . . . . . . . . . . . . . . . . . 8 Getting started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3 4 5 1 6 Description of the BTE hearing instruments VE360-DI VE370-DVI, VE270-DVI VE380-DVI, VE280-DVI 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13.
Getting started On/Off function 1. When the battery door is closed, the hearing instrument turns on, and the default program will be activated. 2. To turn off the hearing instrument, open the battery door. Many individuals can use their fingernail to pull it open. Low battery indicator Your hearing care professional can set your hearing instrument to give an acoustical indication when the battery is reaching its end of life .
Insertion (domes/custom earmolds) 1. Hold the thin tube where it bends, and gently push the dome into the ear canal. Push the dome far enough into the ear canal so that the thin tube lies flush with the head. 2. It is important that the tube and the dome fit correctly into your ear. 3. When the dome is placed correctly, you should not be able to see the thin tube sticking out when facing a mirror. Note: You should never attempt to bend or modify the shape of the thin tube. Removal (custom earmolds) 1.
Program Description of when to use 1 2 3 4 Telephone use Finding the optimal position for holding a telephone may require practice for some individuals, and one or more of the following suggestions may be helpful. 1. Hold the telephone as you would normally. 2. Hold the telephone towards the top of the ear (closer to where the microphones are). 3. If whistling occurs, it may take a few seconds of holding the telephone in the same position before the hearing instrument adapts. 4.
PhoneNow warnings 1. Keep magnets out of reach of pets, children and mentally challenged persons. If a magnet is swallowed, please seek advice from a medical practitioner. 2. The magnet used to supplement the magnetic field of a telephone receiver may affect some medical devices or electronic systems. The manufacturer of any magnetically sensitive devices (e.g.
Care and maintenance Your hearing instrument is protected by a layer of protective, hydrophobic nanocoat material. Please follow the following instructions to prolong the durability of your hearing instruments: 1. Keep your hearing instrument clean and dry. Wipe the case with a soft cloth or tissue after use to remove grease or moisture. Do not use water or solvents, as these can damage the hearing instrument(s). 2.
1. Push the largest petal away from the thin tube using a finger. This bends the petal forward. 2. Then push the largest “petal” back, and it will be placed on top of the smaller petal. Cleaning thin tubes and domes 1. Remove thin tubes from hearing instruments before cleaning by unscrewing them counter clockwise. 2. Wipe down thin tubes and domes with a damp cloth. 3.
General warnings 1. Consult a hearing care professional if you discover a foreign object in your ear canal, if you experience skin irritation, or if excessive ear wax accumulates with the use of the hearing instrument. 2. Different types of radiation, from e.g. NMR, MRI, or CT scanners, may damage hearing instruments. It is recommended not to wear hearing instruments during these or other similar procedures.
Troubleshooting Guide SYMPTOM CAUSE POSSIBLE REMEDY • Not turned on • Turn on by closing the battery door • Dead battery • Replace battery • Battery door will not close • Insert battery properly • Blocked earmold or tube • Clean earmold or tube Not loud • Incorrect earmold placement • Reinsert earmold enough • Blocked earmold or dome • Clean earmold, replace dome, replace filter • Blocked sound outlet filter • Change filter or consult your hearing care professional • Change in hearing sen
Technical Data Hearing Instrument Maximum output Model (2ccCoupler / IEC 60118-7) Standard tube VE360-DI VE370-DVI, VE270-DVI VE380-DVI, VE280-DVI 123 dB SPL 128 dB SPL 136 dB SPL Thin tube VE360-DI VE370-DVI, VE270-DVI 125 dB SPL 126 dB SPL Warranty and repairs ReSound provides a warranty on hearing instruments in the event of defects in workmanship or materials, as described in applicable warranty documentation.
ReSound North America 8001 Bloomington Freeway Bloomington, MN 55420 phone: 1-888-735-4327 ReSound Canada 303 Supertest Road Toronto, Ontario M3J 2M4 phone: 1-888-737-6863 gnresound.com consumerhelp@gnresound.com 400037011-US-11.12 Rev.A Assembled in China of imported components. Final pack-out and inspection conducted in the U.S.
