Use Instructions

4
Making a Call
Normally, the modem will automatically make a call and upload therapy data at
predetermined times set by your provider.
If instructed to do so by your provider, you can manually make a call by navigating to the
My Provider menu on the therapy device and selecting “Upload.” The device will then
display the animated Sending screen, then display that the upload was competed.
Sending...
Click to Close
Click to Close
Completed
My Provider
Screen
Upload Screen Animated Sending
Screen
Upload Complete
Screen
Note: When located near a clock radio, speaker, or other electronic device, an
occasional buzzing noise may be heard. Relocate the therapy device and
modem away from the electronic device to reduce or eliminate this noise.
Modem On/Off
If necessary, you may turn the modem off temporarily by navigating to the My Setup menu
and selecting “Modem Off.” The modem will not be able to make any calls while off, and an
airplane icon will appear on the upload screen. When you are ready to turn the modem
back on, navigate to the My Setup menu and select “Modem On.”
My Setup Screen Modem Off Icon
Upload Screen
when Modem is Off
Modem On Icon
Error Messages
If a connection or upload attempt fails, an error message that indicates the error number will be
displayed on the therapy device screen.
Click to Close
Failed
Example of an Error Message