Installation guide

Advisor Master Programming Guide 193
Troubleshooting
ATS control panel - model ATS1000/2000/3000/4000/4500
Condition
Possible cause
The master LCD arming station (RAS
address 1) has all LEDs flashing and
displays the “System Fault” message.
The system databus line may be connected incorrectly.
The address links on the RAS may be incorrectly set.
The panel is not communicating with
arming stations and/or data gathering
panels.
The system databus line may be connected incorrectly.
RAS and/or DGP numbers to be polled may not be
programmed, or may not match the addresses set on
the units.
Earth loop in cabling.
The arming stations and/or data
gathering panels appear to be going off-
line and on-line (indicated by RAS/DGP
fail LEDs.
The system databus line may be connected incorrectly.
The termination may be incorrect. TERM links may not
have been removed where necessary. See Advisor
Master Installation Guide, “Cabling”
Zone goes into alarm while the area is
disarmed.
The zone is wired incorrectly causing a tamper
condition (open circuit or short circuit) instead of active
condition. EOL. resistors may be installed incorrectly.
See the wiring diagrams in the installation guide.
Unable to assign alarm groups when
programming Users.
No alarm groups have been programmed with the
option “Can this alarm group be assigned to users” set
to Yes.
If a code other than the Master User code (User 1) is
being used to access “Program Users”, the alarm
group assigned to it may not allow the function.
See “5-Alarm groups” on page 50.
Panel is not reporting to central station
The telephone line connections may be wired
incorrectly. See wiring diagrams in Advisor Master
Installation Guide.
The central station receiver does not support the
programmed protocol.
The account number in Programming menu 9 may be
programmed incorrectly.
Phone number 1 must be programmed.
No central station is programmed to report the event.
See “1-Zone database” on page 7 and “2-Area
database” on page 28.