Operating instructions

TROUBLE SHOOTING - continued
Passive Infra Red Movement Detector not
detecting a person’s movement
1. Allow up to one minute for the detector to settle
down and retry.
2. Pulse Count set too high - reset to one Pulse Count
Detection.
3. Ensure that detector is mounted the correct way up
(battery compartment at the bottom except for Pet
Alley).
4. Ensure that the detector is mounted at the correct
height 1.8 - 2 metre from floor, (except Pet Alley).
5. Check that the detector is correctly set-up.
(See Setting Up Infra Red Movement Detectors).
6. If the detector is mounted upside down for Pet Alley,
check that the mounting height is not greater than
1 metre from the floor, depending on the size of pet.
Passive Infra Red Movement Detector LED
flashes when you walk past it
1. Low battery - replace alkaline battery.
Passive Infra Red Movement Detector false
alarming
1. Ensure that the detector is not pointing at a source
of heat or a moving object.
2. Ensure that the detector is not mounted above a
radiator or heater, or in a draughty area.
3. Ensure that the detector is not facing a window or in
direct sunlight.
Remote Control Unit not working
1. Ensure House Code is the same as that set in the
Control Unit.
Red light on Remote Control Unit not
illuminating
1. Ensure battery is connected with correct polarity.
2. Replace battery with alkaline type.
3. Ensure battery connections are good.
Magnetic Contact Detector not working
1. Ensure House Code is the same as that set in the
Control Unit.
Red light on Magnetic Contact Detector not
illuminating or is dim when door or window
is opened
1. Ensure batteries are connected with correct polarity.
2. Replace batteries with new.
3. Ensure battery connections are good and that
connector is fitted correctly to PCB.
Magnetic Contact Detector false alarming
1. Ensure that gap between magnet and detector is
less than 5mm.
2. Tamper switch below battery cover not depressed.
Check battery cover fixing lugs are not broken.
Symptom
/
Recommendation Symptom
/
Recommendation
23Eclipse E400
In order to comply with the Code of Practice on Noise from Intruder Alarms 1981 you should carry
out the following procedures within 48 hours of the Intruder Alarm installation.
1. Notify your local police station in writing that an Intruder Alarm System has been installed,
giving names and contact details of at least two persons who know the Access Code or
who have a Remote Control.
2 Inform the Local Environmental Health Authority of the installation and which police station
has been informed.
3 Ensure that all users are aware of the operating procedures.
4Immediately inform your Local Authority and police station if there is a change to the
persons who have access to the system.
Important
notice
following
alarm
installation
HELPLINE
If you need help, just dial for
expert technical support
01372 450960
(Lines open 9.00am to 6.00pm, Monday to Friday).