Technical data

Outgoing messages

General information

Your Retell 340 provides 5 individual outgoing messages (OGM 1-5) and one pre-recorded outgoing message (OGM 6). You can

exchange the outgoing messages by pressing the function key next to the outgoing message symbol. You cannot alter OGM 6.

The duration of an OGM can be between 3 seconds and 3 minutes. Generally, two different kinds of outgoing messages are dis-

tinguished, i. e. outgoing message with incoming recording and outgoing message without incoming recording. In the case of an

OGM with incoming recording, the caller has the option to leave a message after the outgoing message. An OGM without incom-

ing recording (announcement only) is just used for information purposes – without giving the caller the option to leave a message.

Examples of outgoing messages

OGM with incoming recording

Hello, this is the answering machine of ........ (name) in ........ I am currently out for seeing customers and will be available in the of-

fice at approx. ..........o’clock. You can call me between ....... o’clock and ...... o’clock under the telephone number ....... If you pre-

fer, you can leave your name and number. I will ring you as soon as I am back. Please speak after the beep.

OGM without incoming recording (announcement only)

Hello, this is ........(name), Sales Representative of ........... (name of the company). My office is temporarily closed due to illness

(holidays etc.). Please call my deputy, Mr. ......... in ......... . His telephone number is .......... He will assist you. Many thanks for your

call.