Product Manual

35
3 USER GUIDE
3.9 Frequently Asked Questions
Q I have damaged my Power Cable and need to replace it, do I have to buy a special kind
of cable.
A To ensure the correct operation of The Manager30, REDARC advise that if the supply
cord is damaged it must be replaced by the genuine REDARC cord available from the
manufacturer.
Q I am running a load from my house battery, but it does not seem to register on The
Manager30 Remote, why can I not see this current draw?
A This is generally caused by incorrect wiring of the Battery Sensor. Ensure no
equipment earths go direct to the house battery negative or to the house battery end
of the shunt. They must all go to common or chassis ground or to the ground end of
the shunt
Q My Input Status screen shows a voltage on the Solar input but the bar graph shows that
no charge is coming from the Solar input, what does this mean?
A A partially shaded panel (or low-light conditions such as dawn or dusk) will increase
the target solar panel voltage level to match the maximum power point. In this
situation solar will be selected as a source however little or no current will be
flowing into the battery.
Q I have just finished wiring The Manager30 and when I turn the unit on the Remote Monitor
says ‘No Battery Sensor Detected’, is my unit faulty?
A The Battery Sensor has a time out function in-built into the unit. If the Battery Sensor
is wired to Power and Ground for a considerable amount of time before the Main
Unit is connected this message may appear. Try disconnecting the unit completely
in the following order. Ensure all charging sources are disconnected. Unplug the
Green connector on the charger. Disconnect the Battery Sensor red connection on
the auxiliary battery. Leave all disconnected for 60 seconds. Reconnect in reverse
order and retry. If the fault still occurs, there may be an issue with your Manager,
please contact REDARC Electronics for support.