User's Manual

60
Chapter
5
Tips and
T
r
oubleshooting
Frequently Asked
Questions
What
t
ypes
of credentials will your
desk
t
op
and OEM
products work
with?
Our products work
with virtually all
125 kHz
proximity
and 13.56
MHz
contactless cards
in the
industry
t
oda
y
.
The charts below can assist you
in
determining
what
RF
IDeas products
will
work
with
your particular credential. You can reference
the
RDR
part
number on
our
website
t
o
get
the
name
of the
particular product
or
you can simply email us
at
sales@RFIDeas.com
with
the
number and
we will
contact
you.
Solutions
for Identification:
Solutions
for Integrators:
When
I present my
card
t
o
the
pcProx
Enrollment
reader
the
number displayed
is not the
number
printed
on
my
card
or the
same number
my
access
control
s
y
s
t
em
displays, why?
Check
with
your supplier
for the
card
format
information, since there are some credentials
that
require a custom
format
reader. You may possess one
of
these
t
ypes
of
credentials. The
pcProx
Enrollment readers may need
to
be configured
to output the
required credential number
,