User's Manual

Rev 1.3
USER MANUAL - TRANSMITTER DS SERIES - 30 - 50 - 100 - 500 - 1000W
54
Appendix F - Support system
Introduction & general information system
The new Customer Support System is available online at the following link:
www.rfebroadcast.com/support
The Support System can be used by customers to report any errors, problems or
anomalies found in our products.
The System can ben used also without registering, however it will be required to
provide some data such as email and company name.
Just click on the entry Open a new Ticket on the menu bar to access the form to
submit a support  cket.
On the page below, in fi g.F2, an asterisk marks the required fi elds to fi ll in: email and
full name.
Then, prease select the type of  cket to be submi ed from the drop-down menu
“Select a Help Topic” between:
• Feedback
• General Inquiry
• Report a problem
Fig. F1: Home Page Support System