Proprietary Statement This manual contains proprietary information of Argox Information Co., Ltd. It is intended solely for the information and use of parties operating and maintaining the equipment described herein. Such proprietary information may not be used, reproduced, or disclosed to any other parties for any other purpose without the expressed written permission of Argox Information Co., Ltd.
EN 61000-3-3: 1995 + A1: 2001 + A2:2005 Table of Contents Immunity: EN 55024: 1998+A1: 2001+A2: 2003 Getting Started.......................................................................... 1 Unpacking .............................................................................. 1 Package Contents.................................................................... 2 Connecting the Power Supply ................................................. 3 Getting to Know Your Printer..............................
Thermal Print Head ........................................................... 41 Replacing the Thermal Print Head..................................... 44 Important notice during TPH replacement ........................... 46 Technical Reference ................................................................ 47 General Specifications........................................................... 47 Fonts, Bar Codes and Graphics Specification ........................ 49 Printer Programming Language A, PPLA ....
Connecting the Power Supply Connect the power supply as below. WARNING! Do not operate the printer and power supply in an area where they can get wet. Make sure the power switch is in the "O" position, and be careful not to touch the 36-pin parallel connector. 1. Insert the barrel connector of the Power Supply into the power jack on the back of the printer. Note the location of the power jack for different models in the diagrams below. 2. Insert the separate power cord into the Power Supply. 3.
Getting to Know Your Printer Parts and features of the OS-214plus are illustrated below.
Controls and Indicators The printer’s controls and indicators are shown in the diagram below. The following table explains control and indicator functions.
Loading Ribbon and Media Media Compartment This section describes how to load ribbon and media into the OS-214plus printer. Print Head Module Loading a Ribbon Release Lever Release Lever Note: This section does not apply to direct thermal printing. 1. Lift the top cover to expose the media compartment. 2. Unlatch the print head module by pushing the two white release levers on the sides toward the rear. 3. Turn over the print head module to expose the ribbon supply holder.
4. Unwrap the ribbon roll pack and separate the ribbon roll and the bare core. 5. Attach the edge of the ribbon on the bare core and wind it a little bit onto the core. 6. Insert the ribbon roll into the supply holder. (First snap in the left side and then the right side.) Ribbon Supply Holder 7. Put the print head module down and insert the bare core into the pick-up holder. (First snap in the left side, and then the right side.
Loading Media 8. Turn the wheel of the print head module to ensure the ribbon is tightly wound. 9. Press down the print head module firmly until you hear a snap. The OS-214plus offers two different loading modes: standard or cutting. Standard mode allows you to collect each label freely. Cutting mode automatically cuts the label after it prints. Standard Mode Wheel 1. Lift the top cover to expose the media compartment.
2. Remove the media hanger. Media Compartment Media Hanger 4. Click the media hanger back into the media compartment. 5. Align the media roll to the left end. 6. Move the shield from right to left until it leans against the media. Media Compartment 3. Load the media roll onto the hanger from left to right.
7. Unlatch the print head module. 8. Hold the print head module upright with one hand to allow the media to pass under it. Lead the media through the media guides with the other hand. 9. Lead the media over the platen roller. 10. Put the print head module down and press down firmly until you hear a snap. 11. Close the top cover and turn on the printer or press the "FEED" button if the printer is already on.
11. Close the top cover and turn on the printer or press the "FEED" button if the printer is already on. Cutting Mode Note: For Cutter mode you must first install the cutter and add the cutter baby board to J16 on the main board. Please refer to Appendix I. Note: The "FEED" button does not make the printer cut. Cutting occurs only when the software is properly set. Follow Steps 1 to 8 listed in Standard Mode above. 9.
Calibration and Configuration This section discusses calibration, printing configuration and resetting the printer to factory defaults. Performing Calibration and Configuration 1. 2. 3. 4. 5. Turn off the printer power. Press and hold the feed button while turning on the power, until the printing motor is activated. Calibration is performed while the printer automatically feeds the label stock for a certain length; the printing motor suspends for one second and then prints out a configuration profile.
Computer Connections Serial (RS-232) Interface Requirements Note: You must insert the power supply’s barrel connector into the power jack on the back of the printer before connecting communication cables. The required cable must have a nine-pin "D" type male connector on one end, which is plugged into the mating serial port located on the back of the printer. The other end of the signal interface cable connects to a serial port on the host computer.
Parallel Interface Requirements Communicating with the Printer The required cable (IEEE 1284-compliant is recommended) must have a standard 36-pin parallel connector on one end, which is plugged into the parallel port located on the back of the printer. The other end of the parallel interface cable connects to the printer connector at the host computer. For pin-out information, refer to the Reference Technical Information, Interface Specification.
7. Select the port of the printer and click "Next. 4. Click "Finish". 5. Select ”Install printer drivers” and click “Next”. 8. Enter a specify Printer Name and click “Next” 6. Select a driver for your printer and click "Next" . 9.
10. After the related files have been copied to your system, click “Finish” Driver for Plug and Play (USB Only) For Windows 2000/2003/XP/ Windows 7 1. Extract the PrinterDriver.exe to the fixed route. (“C:\ Seagull Driver) 2. Connect the label printer to a computer with a USB cable. 3. Turn on the printer’s power and the system detects the device automatically. 4. Select “Install from a list or specific location (Advanced)”, click “Next”. 11. After the installation is complete, click “Close” Notes: 1.
5. Select “Search for the best driver in these locations” and choose “Include this location in the search”. Input the location of the printer driver, click “Next”. 7. Click “Finish”. 8. Argox OS-214plus printer is added in “Printers and Faxes”. 9. Reboot the system. 10. The system assigns the USB port for Argox OS-214plus printer. 6. Select “Continue Anyway”.
6. Select “I don’t have the disk. Show me the other options.” Driver for Win Vista (USB Only) 1. Extract the PrinterDriver.exe to the fixed route. (“C:\ Seagull Driver) 2. Connect the label printer to a computer with a USB cable. 3. Turn on the printer’s power and the system detects the device automatically. 4. Select “Locate and install driver software (recommended)”. 5. Pop the window “User access control” and click “ Continue” 7. Select “Browse my computer for driver software (advanced) “.
8. Input the location of printer driver. (“C:\Seagull) 11. After the installation is complete, click “Close”. 9. Select” Install this driver software anyway” 10. The related files start to copy to your system. 34 12.
Troubleshooting LED Indicators: Power and Ready LEDs blink alternately Normally, when the printer is in not working properly, the "Power" LED blinks continuously; while printing and communication between the host and printer stops. Power LED ON OFF LED Diagnosis Possible Problems Solutions Ribbon out Supply the ribbon roll Ribbon jam Recover the jam Ribbon sensor error Replace ribbon sensor Power and Ready LEDs blinking continuously indicates printer errors.
LED Indicators: Only the Ready LED blinks Miscellaneous Power LED Ready LED ON ON ON OFF If the host shows "Printer Time out" 1. Check if the communication cable (parallel or serial) is connected securely to your parallel or serial port on the PC and to the connector on the printer at the other end. 2. Check if the printer power is turned on. Possible Problems Solutions Print head too hot Printing will stop until the print head cools to an acceptable printing temperature.
Clean the print head. If the problem persists, replace the print head. Poor printout quality: The ribbon may not be qualified. The media may not be qualified. Adjust the Darkness (heat temperature). Slow down the print speed. Refer to the next chapter and clean the related spare parts. Caring for Your Printer Adhesives and coatings of media can over time transfer onto the printer components along the media path including the thermal print head and media sensor.
TPH Cleaning Interval: It’s strongly recommended to regularly clean print heads at least when changing every one ribbon roll (in thermal transfer printing mode), or every one label roll (in direct thermal printing mode). In addition, if printers are operated under critical applications and environments, or it’s found print quality is degraded, please clean print heads more frequently. TPH Cleaning Material: Surface of print head’s heating element is very fragile.
Replacing the Thermal Print Head 1. 2. 3. 4. Switch off the power and wait for both LEDs to go off. Unlatch the print head module. Remove the ribbon. Push the print head firmly into the casing and shift it to the left. It will release from the module. 6. Disassemble the print head and the mounting bracket by releasing screws. 7. Replace with a new print head. Reassemble the print head module in reverse order. Be careful not to touch the print head elements. 5. Disconnect the print head cable.
Important notice during TPH replacement 1. Heater line should NOT be touched by bare hands to prevent any damage caused by ESD or corrosion. 2. Surface of heaters should NOT be hit or scratched by sharp or hard things to prevent any damage by scratch. 3. Residue or contamination should NOT be removed by a cutter to prevent any damage by dent or scratch. 4. Connector side should NOT be touched when cleaning TPH to prevent delaminated solder between FPC and wafer.
Media Type & Media Size Dimensions Power Source Agency Listing Operation Environment Storage Environment Optional Accessories Roll-feed, die-cut, continuous, fan-fold, tags, ticket in thermal paper or plain paper Max width 4.25” (108mm) Min width 1.0” (25.4mm) Thickness 0.0025”~0.01” ( 0.0635mm~ 0.254mm) Max roll capacity 4.3” (109mm) OD Core size 0.5” (12.7mm) ID Core size 1”(25.4mm) ID (optional) L 278 x W 186 x H 153 mm, 4.4 lbs(2kgs) Universal switching power supply Input: 100V ~ 240V, 1.
2D Barcodes PDF-417, MaxiCode, Data Matrix (ECC200 only), QR Code, Composite codes. Graphics PCX, BMP, IMG and HEX format files Printer Programming Language B, PPLB Specification General fonts Symbol sets (Code pages) Soft fonts Font expandability 1D Barcodes 2D Barcodes Graphics Model OS-214plus 5 fonts with different point sizes 8 bits: code page 437, 850, 852, 860, 863, 865, 857, 861,862, 855, 866, 737, 851, 869, 1252, 1250, 1251, 1253, 1254, 1255.
Interface Specifications Serial USB Interface For the OS-214plus, the RS232 connector on the printer side is a female, DB-9. Pin Direction Definition 1 In DSR 2 In RxData 3 Out TxData 5 Ground 6 Out DTR 7 Out RTS 8 In CTS 9 Out +5V This is port complies with USB 2.0 Full Speed.
Parity: Odd, Even, or None Alternatively you can connect the 3 wires as follows: Default Parameters:9600 bauds, no parity, 8 data bits, 1 stop bit Host 25S Printer 9P (PC or compatible) Host 9S Printer 9P (PC or compatible) TX 2 …… 2 RX TX 3 …… 2 RX RX 3 …… 3 TX RX 2 …… 3 TX GND 7 …… 5 GND GND 5 …… 5 GND pin 4 pin 4 pin 5 pin 6 pin 6 pin 7 pin 20 pin 8 The simplest way to connect to other hosts (not PC compatible) or terminals is: Printer Pin 2- RxData ……… Pin 3- TxData ……… Pin 5- Ground ……… Handshakin
Appendix I - Installing the Cutter Parallel (Centronics) The parallel port is a standard 36-pin Centronics, which complies with IEEE 1284 standard (compatibility mode). Pin assignments are as follows: Pin 1 Direction In Definition n/STROBE Pin 16 2~9 In Data 1~8 17 - 10 Out nACK 18 - 11 Out BUSY 19~30 - 12 13 14 15 Out Out In - PE 31 SELECT 32 nAUTOFEED 33~35 N.D. 36 Direction - In Out In 1. Turn off the printer power and unplug the power cable and Serial / USB cable. 2.
4. Remove the whole print head assembly by releasing the 4 screws at its feet. 6. Secure the four screws attaching the cutter. Print Head Assembly Cutter 5. Add the cutter baby board to J16 on the main board. 7. Plug the cutter's connector into the PCB's header connector (J9). 8. Reattach the print head assembly by securing the 4 screws. 9. Click back the middle cover. 10. Secure the two screws for the base housing. 11. Click the top cover into place.
Appendix II - Installing the Extension Card 4. Remove the middle cover. Extension Card designated for all optional extension modules. For example, RTC, Font card and specified function card. Install the extension card into the printer as follows: 1. Turn off the printer power. 2. Remove the top cover. 3. Release the two screws at the bottom of the base housing. 5. Mount the extension card to J14 on the main board.
6. Click back the middle cover. 7. Secure the two screws for the base housing. 8. Click the top cover into place.