Warranty

6 Year
Water Heater Warranty
FOR THE PERIOD OF: WE WILL PROVIDE AT OUR OPTION:
1 YEAR FULL
WARRANTY
from the date of the
original purchase*
YEAR LIMITED
WARRANTY
•
Repair or replacement of any part of the water heater that fails due to a defect in materials or workmanship. During
this one (1) year Full Warranty period, we will also provide, free of charge, all labor and in-home service we
determine is necessary to change-out a defective part or replace a leaking tank.
* Warranty coverage is measured from the date of original purchase if properly documented. If the date of original purchase is not
properly documented, warranty coverage shall be measured from the date of manufacture plus thirty (30) days.
5
•
Replacement of any part that fails due to a defect in materials or workmanship. You will be responsible for any labor,
in-home service, shipping, removal, disposal, or reinstallation costs after the Full Warranty coverage period expires.
•
A replacement water heater should the tank leak after original installation. You will be responsible for any labor, in-
home service, shipping, removal, disposal, or reinstallation costs after the Full Warranty coverage period expires.
WHAT IS NOT COVERED:
•
Service trips to your home to teach you how
to use the water heater or to bring the water
heater installation up to the requirements of
applicable codes and regulations.
•
Defects, malfunctions, or failures resulting
from improper installation.
•
Defects, malfunctions, or failures of the
water heater if it is abused, misused,
employed commercially, or used for other
than the intended purpose.
•
Damages, malfunctions, or failures caused
by operating the water heater with the
anode rod removed.
•
Damages, malfunctions, or failures resulting
from operating the water heater with an
•
empty or partially empty tank.
•
Any water heater moved from the original
installation location.
•
Tank failure due to the water temperatures
exceeding the maximum setting of the
operating and/or high limit control on the
water heater.
•
Water heater failure caused by operating the
unit when it is not supplied with potable
water, free to circulate at all times.
•
Tank failure due to the water heater being
operated in a corrosive atmosphere.
•
Damages, malfunctions, or failures caused
by the use of unapproved parts or
components.
•
Damages, malfunctions or failures caused
by subjecting the tank to pressures or firing
rates greater than those shown on the rating
label.
•
Replacement of house fuses or resetting of
circuit breakers.
•
Damages, malfunctions, or failures caused
by accident, lightning, fire, flood, freeze or
acts of God.
•
Damages, malfunctions, or failures caused
by improper conversion of the water
heater’s fuel source from natural gas to LP
gas or LP gas to natural gas.
•
Any water heater that has had its rating
label altered or removed.
No one is authorized to make any other
warranties on our behalf. ANY IMPLIED
WARRANTIES, INCLUDING MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE,
SHALL NOT EXTEND BEYOND THE APPLICABLE
WARRANTY PERIODS SPECIFIED ABOVE. OUR
SOLE LIABILITY WITH RESPECT TO ANY DEFECT
SHALL BE AS SET FORTH IN THIS WARRANTY
AND ANY CLAIMS FOR INCIDENTAL OR
CONSEQUENTIAL DAMAGES (INCLUDING DAM-
AGE FROM WATER LEAKAGE) ARE EXCLUDED.
Some states do not allow limitations on how
long an implied warranty lasts, or for the exclu-
sion of incidental or consequential damages, so
the above limitations or exclusions may not
apply to you. This Warranty gives you specific
legal rights, and you may also have other
rights, which vary from state to state.
Rheem Manufacturing Company
2600 Gunter Park Drive East
Montgomery, Alabama 36109
Telephone [phone]
This residential water heater is provided with six (6) years of warranty coverage: one (1) year of Full Warranty coverage followed by five (5) years of
Limited Warranty coverage as set forth below. NOTE: If the water heater is installed anywhere other than a single-family home dwelling (such as a
commercial building or an apartment building or other multi-family dwelling that does not have a separate water heater for each living unit), the Full
Warranty will be voided and the Limited Warranty period on the parts and tank both will be reduced to only one (1) year.
OTHER TERMS & CONDITIONS
This Warranty is only valid if the water heater
is installed in a single-family home in the
U.S.A. Reasonable proof of the date of original
purchase of your water heater (such as a copy
of your original purchase receipt) may be
required to establish its warranty coverage sta-
tus. The defective water heater to be replaced
must be made available in exchange for the
replacement. The replacement water heater will
be warranted only for the unexpired portion of
the original water heater’s Limited Warranty
period.
You must contact us prior to any repairs
being made to the water heater or for any
replacement of the water heater. When we
determine the required repair or replacement
is covered under this Warranty, we will
dispatch a service contractor or authorize a
service call. Any request for warranty service
must be made promptly to our Warranty
Department at telephone number
1-800-431-1549 or in writing to: 2600 Gunter
Park Drive East, Montgomery, Alabama
36109. PLEASE NOTE THAT ANY REPLACE-
MENTS ARE MADE SUBJECT TO VALIDATION
BY US OF IN-WARRANTY COVERAGE.
If we determine replacement is required, you
will be given the current model of your water
heater or a replacement unit with comparable
operating features. If government regulations
or industry certification or similar standards
require the replacement water heater to have
features not found in the original water heater,
during the initial one (1) year Full Warranty
period, we will provide the necessary repairs
to, or replacement of, your water heater at no
added cost. After the initial one (1) year Full
Warranty period, you will be given the option
of: (a) paying the difference in retail price
between what you paid for the original unit and
a new unit with the government and/or
industry mandated features; or (b) receiving a
refund for the amount you paid for the original
unit. If you opt to pay the retail price difference
for a new replacement water heater with the
government and/or industry mandated features
or to upgrade the size or other features in the
replacement water heater, you will receive a
completely new Limited Warranty.
For service, call
1-800-431-1549
Make sure you have your water heater’s complete
model number and serial number handy before you call.
Pub No. 49-50017-3
AP12165-4 (11/03)