Instructions / Assembly

25
Troubleshooting Alarm Codes
Code Descripon Heater Funcon What To Do
A004 Compressor Shutdown: Discharge-Sucon Trip.
Heang source defaults to
elements due to compressor
malfuncon.
Call Tech Support at 1-800-995-0982.
T005 Compressor Shutdown: Discharge Temp High.
A006 Sucon Temperature Too Low.
Heang source defaults to
elements due to low air ow.
1. Check air lter and clean if necessary.
2. Check fan operaon.
3. Check ducng for blockages (if applicable).
4. Refer to Use and Care Manual.
5. Call Tech Support at 1-800-995-0982.
T007 Compressor Shutdown: Comp.Feedback Failure
Heang source defaults to
elements due to compressor
malfuncon.
Call Tech Support at 1-800-995-0982.
A007 Compressor Shutdown: Comp.Feedback Failure.
A008 Detected Dry Fire Condion.
Dry Fire Protecon--
Not sucient water in the
storage tank. Heater disabled.
1. Fill storage tank with water.
2. Purge all air from the storage tank by
running a hot water faucet.
3. Refer to Use and Care Manual.
4. Call Tech Support at 1-800-995-0982.
T009 Compressor wiring may be faulty.
Heang source defaults to
elements due to compressor
malfuncon.
Call Tech Support at 1-800-995-0982.
A101 Sucon Temperature Sensor Failure.
Heang source defaults to
elements due to heat pump
temperature sensor
malfuncon.
A102 Ambient Temperature Sensor Failure.
A103 Lower Heater Temp Sensor Failure.
Lower Tank Temperature
Sensor malfuncon. Heater
disabled.
A104 Upper Heater Temp Sensor Failure.
Upper Tank Temperature
Sensor malfuncon. Heater
disabled.
A105 Evaporator Temp Sensor Failure.
Heating source defaults to
elements due to heat pump
temperature sensor malfuncon.
A106 Discharge Temp Sensor Failure.
A107 Water Detected on Floor: Check for Leaks.
Water is detected in the drain
pan.
1. Check for water leaks.
2. Refer to Use & Care Manual
3. Call Tech Support at 1-800-995-0982.
A108 Condensate Blocked: Unclog Line.
Heang source defaults to
elements due to condensate
drain blockage.
1. Clean condensate drain.
2. Refer to Use & Care Manual
3. Call Tech Support at 1-800-995-0982.
A125 Lower Element Error or Relay Stuck Closed.
Heang element or
Control board failure. Heater
disabled.
1. Disconnect power to unit.
2. Call Tech Support at 1-800-995-0982.
A126 Upper Element Error or Relay Stuck Closed.
A127 Element Wire Roung Error .
Elements mis-wired or
control board failure. Heater
disabled.
1. Disconnect power to unit.
2. Contact your installer/contractor to
rewire elements properly.
3. Call Tech Support at 1-800-995-0982
A128 Lower Element Relay Failure to Close Error.
Control board relay failure.
Heater Disabled.
Call Tech Support at 1-800-995-0982.
A129 Upper Element Relay Failure to Close Error.
A130 Unit O/Air Temp Freezing: Enable Unit.
Ambient temperature below
freezing. --FREEZE WARNING
Select mode to enable heater.
T131 Clean Filter Reminder
Air lter roune
maintenance reminder.
1. Set mode to Electric or O.
2. Remove air lter and clean by washing
with mild detergent.
3. Dry air lter and reinstall.
4. Set unit to desired mode.
T132 Water Heater diculty sasfying demand.
Water Heater cannot
sasfy demand.
1. Check for open faucets.
2. Check for water leaks.
3. Refer to Use & Care Manual.
4.Call Tech Support at 1-800-995-0982.