Specifications

ManualsBrandsRheem ManualsHome building and Decor875 Series

TM002 Integrity 18 & 20L Service Instructions REV: E

D.O.I: 7/11/2007

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Warranty

Electronic Instantaneous Gas Water Heater Warranty (Australia only)

Warranty conditions

1. This warranty is applicable only to water heaters manufactured from 1st January 2001.

2. The water heater must be installed in accordance with the Rheem water heater installation instructions,

supplied with the water heater, and in accordance with all relevant statutory and local requirements of the

State in which the water heater is to be installed.

3. Where a failed component or water heater is replaced under Warranty, the balance of the original

warranty period will remain effective. The replaced part or water heater does not carry a new warranty.

4. Where the water heater is installed outside the boundaries of a metropolitan area as defined by Rheem or

further than 25 km from a regional Rheem Service branch office, or an Accredited Service Agent, the cost

of transport, insurance and travelling costs between the nearest Rheem Service Accredited Service

Agent’s premises and the installed site shall be the owner’s responsibility.

5. The warranty only applies to the water heater and original or genuine company component replacement

parts and therefore does not cover any plumbing or electrical parts supplied by the installer and not an

integral part of the water heater, eg. pressure limiting valve; isolation valves, non-return valve, electrical

switches, pumps, or fuse.

6. The water heater must be sized to supply the hot water demand in accordance with the guidelines in

Rheem water heater literature

Warranty Exclusions

1. REPAIR AND REPLACEMENT WORK WILL BE CARRIED OUT AS SET OUT IN THE

RHEEM ELECTRONIC INSTANTANEOUS WATER HEATER WARRANTY ABOVE, BUT THE

FOLLOWING EXCLUSIONS MAY CAUSE THE WATER HEATER WARRANTY TO BECOME

VOID, AND MAY INCUR A SERVICE CHARGE AND COST OF PARTS.

a) Accidental damage: Acts of God, failure due to misuse; incorrect installation; attempts to repair the water heater

other than by a Rheem Accredited Service Agent or the Rheem Service Department.

b) Where it is found there is nothing wrong with the water heater, where the complaint is related to excessive discharge

from the temperature and pressure relief valve due to high water pressure; where there is no flow of hot water due to

faulty plumbing; where water leaks are related to plumbing and not the water heater components; where there is a

failure of gas, electricity or water supplies; where the supply of gas, electricity or water does not comply with relevant

codes or acts.

c) Where the water heater or water heater component failed directly or indirectly as a result of: excessive water

pressure; excessive temperature and/or thermal input; corrosive atmosphere; ice formation in the pipework to or

from the water heater; ice formation in the water ways of a water heater without a frost protection system; ice

formation in the waterways of a water heater with a frost protection system where the electricity supply has been

switched off or has failed and the water heater has not been drained in accordance with the instructions; ice

formation in the waterways of a water heater with a frost protection system due to an ambient temperature below -

20ºC (including wind chill factor)

d) Where the water heater is located in a position that does not comply with the Rheem water heater installation

instructions or relevant statutory requirements, causing the need for major dismantling or removal of cupboards,

doors or walls, or use of special equipment to bring the water heater to floor level, or to a serviceable position.

e) Repairs to the water heater due to scale formation in the waterways when the water heater has been connected to a

harmful water supply as outlined in the Owner’s Guide and Installation Instruction booklet.

2. SUBJECT TO ANY STATUTORY PROVISIONS TO THE CONTRARY, THIS WARRANTY

EXCLUDES ANY AND ALL CLAIMS FOR DAMAGE TO FURNITURE, WALLS,

FOUNDATIONS OR ANY OTHER CONSEQUENTIAL LOSS EITHER DIRECTLY OR

INDIRECTLY DUE TO LEAKAGE FROM THE WATER HEATER.

In addition to this warranty, the Trade Practices Act 1974 and similar laws in each state and territory provide the owner

under certain circumstances with certain minimum statutory rights in relation to your Rheem water heater. This warranty

must be read subject to that legislation and nothing in this warranty has the effect of excluding, restricting those rights.

NOTE: Every care has been taken to ensure accuracy in preparation of this publication. No liability can be accepted for

any consequences which may arise as a result of its application.