Specifications

TM025 Rheem Heat Pump Service Instructions REV: B
Date of Issue: 02/08/07
This document is stored and maintained electronically by
Service. All printed copies not bearing this statement in RED are deemed “uncontrolled”.
2
Safety Warning
The purpose of this Service Manual is to provide sufficient information to allow a person
with the skills as required by the controlling Regulatory Authorities to carry out effective
repairs to a Rheem 310 series Heat Pump Water Heater in the minimum of time.
Safety precautions or areas where extra care should be observed when conducting tests
outlined in this manual are indicated by print in bold italics and/or a warning symbol. Take
care to observe the recommended procedure.
Certain diagnostic procedures outlined in these service instructions require
“live” testing to be conducted. Wear Personal Protective Equipment (PPE)
when conducting these tests to prevent the risk of electric shock. (Refer to
the Rheem Safety Procedure on electrical testing)
R134A is a controlled substance under the fair trading act. Personnel
qualified and licensed to work with refrigerants may only carry out service
and repair to the sealed refrigeration system. During repair the refrigerant
must be recovered, not vented to atmosphere.
Environmental
At the end of the service life of a Rheem heat pump the refrigerant must be
recovered by personnel qualified and licensed to work with refrigerants
prior to the unit being disposed of. Refrigerants must not be vented to
atmosphere.
Introduction
The information provided in these instructions is based on the water heater being installed
in accordance with the Installation Instructions provided with each water heater.
Should you require further technical advice on a Rheem 310 Series Heat Pump Water
Heater, contact your nearest Rheem Service Department where all genuine replacement
parts are also available.
Heater Model Identification
All identification numbers are designed to convey detailed information about the water
heater to which it is attached. The model number consists of 8 digits.
5 X X 310 0 X
5 – Renewable Energy Model
5 – Air Sourced
9 – Solar Sourced
0 – No Heating Units
1 – Booster Element
Storage Capacity in Litres
No Reference – System Requirement
0 – Element Not fitted
5 – 2400 watts
7 – 3600 watts
Note: Model number, serial number and date of manufacture should be quoted in all
correspondence.