Warranty Information
SCOPE of WARRANTY and EQUIPMENT COVERED: The products covered by this Limited Warranty
or specified on the reverse side (“Covered Equipment”). RHEEM SALES COMPANY, INC. (Manufacturer of
Rheem, Ruud and WeatherKing products) warrants the Covered Equipment to be free from defects in materials
and workmanship, and will repair or replace, at its option, ANY PART of Covered Equipment installed in resi-
dential* (not commercial) applications which fails in normal use and service within the Applicable Warranty
Periods specified on the reverse side in accordance with the terms, including, but not limited to, the specific
exclusions set forth below, of this Limited Warranty and subject to the Manufacturer’s right to inspect and val-
idate the warranty claim as set forth below. If an exact replacement is not available, an equivalent unit or cred-
it will be provided. The replacement will be warranted for only the unexpired portion of the original Applicable
Warranty Period. If government regulations, industry certification or similar standards require the replacement
unit to have features not found in the defective unit, you will be charged for the difference for those required
features. If you pay the difference, you will also receive a completely new Limited Warranty for the new replace-
ment unit. The Manufacturer does not authorize or warranty any online/internet sale of equipment through auc-
tion websites or any other method of online sales direct to the consumer, nor the sale of equipment by liquida-
tors.
EFFECTIVE DATE and APPLICABLE WARRANTY PERIODS: The Effective Date of warranty
coverage is the date of manufacture plus six (6) months. The Applicable Warranty Periods for the
Manufacturer’s various models and parts are specified on the reverse side.
EXCLUSIONS – In addition to the specific exclusions set forth in the other sections of this
Limited Warranty document, THIS Limited Warranty WILL NOT APPLY TO:
a) damages, malfunctions, or failures resulting from failure to properly install, operate or maintain
Covered Equipment in accordance with the Manufacturer’s instructions;
b) damages, malfunctions, or failures caused by misuse, accident, contaminated or corrosive atmosphere,
vandalism, freight damage, fire, flood, freeze, lightning, acts of war, acts of God and the like;
c) damages, malfunctions, or failures caused by improper conversion from natural gas to LP gas or LP
gas to natural gas fuel source;
d) parts installed with Covered Equipment or used in connection with normal maintenance, such as
cleaning or replacing air filters, refrigerant, thermostats, tubing, or concrete pads;
e) Covered Equipment which is not installed in the United States or Canada;
f) Covered Equipment which is not installed by a qualified, trained HVAC professional in accordance
with applicable codes, ordinances and good trade practices; or
g) damages, malfunctions, or failures caused by the use of any attachment, accessory or component not
authorized by the Manufacturer;
h) Covered Equipment moved from the original installation location;
i) Covered Equipment when operated with system components (indoor unit, outdoor unit, coil and
refrigerant control devices) or accessories which do not match or meet the specifications recommend-
ed by the Manufacturer;
j) any Covered Equipment manufactured by the Manufacturer that has been sold to the consumer via
the internet or auction website, and has not been installed by a trained, qualified HVAC professional.
k) Covered condensing units that are not part of a properly matched system as specified by the Air
Conditioning, Heating & Refrigeration Institute (AHRI).
l) Covered heat pumps that are not part of a properly matched system as specified by the Manufacturer
and the Air Conditioning, Heating & Refrigeration Institute (AHRI).
SHIPPING COSTS: This Limited Warranty does NOT cover shipping costs. You are responsible for
the cost of shipping warranty replacement parts from our factory to the Manufacturer’s distributor and
from the distributor to the location of your Covered Equipment. You also are responsible for the cost of
shipping failed parts to the distributor and for incidental costs incurred locally, including handling charges.
(If in Alaska, Hawaii or Canada, you also must pay the shipping costs of returning the failed part to the
port of entry into the continental United States.)
LABOR COSTS: This Limited Warranty does NOT cover any labor costs or expenses for service,
NOR for removing or reinstalling parts. You are responsible for all labor costs or expenses, unless a labor
service agreement exists between you and your contractor.
HOW TO OBTAIN WARRANTY CLAIMS ASSISTANCE: You must promptly report any failure
covered by this Limited Warranty to the installing contractor or distributor. Normally, the installing con-
tractor from whom the Covered Equipment was purchased will be able to take the necessary corrective
action by obtaining through the Manufacturer’s heating or air conditioning distributor any replacement
parts. If the contractor is not available, simply contact any other local contractor handling the
Manufacturer’s heating or air conditioning products. The name and location of a local contractor can usu-
ally be found in your telephone directory or by contacting the Manufacturer’s heating or air conditioning
distributor.
P.O. Box 17010 (FOR CALIFORNIA ONLY)
5600 Old Greenwood Road 14300 Alondra Boulevard
Fort Smith, Arkansas 72917-7010 LaMirada, California 90638
479-646-4311 866-251-4090
HOWEVER, ANY PART REPLACEMENTS ARE MADE SUBJECT TO VALIDATION BY THE
MANUFACTURER OF IN-WARRANTY COVERAGE. Any part to be replaced must be made available
in exchange for the replacement.
EXCLUSIVE WARRANTY – LIMITATION OF LIABILITY: This Limited Warranty is the ONLY
warranty given by the Manufacturer. No one is authorized to make any warranties on behalf of
the
Manufacturer
. ANY IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY OR FITNESS FOR
A PARTICULAR PURPOSE, SHALL NOT EXTEND BEYOND THE APPLICABLE WARRANTY
PERIODS SPECIFIED IN THIS LIMITED WARRANTY. THE MANUFACTURER’S SOLE LIABILI-
TY WITH RESPECT TO DEFECTIVE PARTS OR FAILURE SHALL BE AS SET FORTH IN THIS
LIMITED WARRANTY, AND ANY CLAIMS FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES
ARE EXPRESSLY EXCLUDED. Some states do not allow limitations on how long an implied warranty
lasts, or for the exclusion of incidental or consequential damages, so the above limitation or exclusion may
not apply to you.
This Limited Warranty gives you specific legal rights, and you may also have other rights which vary from
state to state.
The Manufacturer suggests that you immediately complete the information on the reverse side of this
Limited Warranty and retain this Limited Warranty Certificate in the event warranty service is needed and
that you keep proper documentation.
92-26150-31-23
Limited Warranty Parts
KEEP THIS WARRANTY FOR YOUR RECORDS – REGISTER YOUR PRODUCT ONLINE AT www.RegisterMyUnit.com