WARNING: If the information in these instructions is not followed exactly, a fire or explosion may result, causing death, personal injury, or property damage. For Your Safety! •D o not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance. To do so may result in an explosion or fire. • Installation and service must be performed by a qualified installer, service agency, or the gas supplier.
CONTENTS Safety Important Safety Information Safety Precautions................................................... 2–8 Product Information Product Information..................................................... 8 Specifications......................................................... 9, 10 General Descriptions.............................................11, 12 Using Your Water Heater Setting the Water Temperature............................. 13, 14 Caring for Your Water Heater Water Heater Inspections....
IMPORTANT SAFETY INFORMATION Water Heater Venting Safety DANGER: Failure to install and properly vent the water heater to the outdoors as outlined in the “Venting” section of the Installation Instructions in this manual will result in death from fire, explosion, or asphyxiation from carbon monoxide. NEVER operate this water heater unless it is properly vented and has an adequate air supply for proper operation.
IMPORTANT SAFETY INFORMATION Water Supply Safety DANGERS: DANGER CAUTIONS: Safety • This water heater must only be used ! •W ATER TEMPERATURE with the following water supply system SETTINGS – Safety and energy conditions: conservation are factors to be – With clean, potable water free of considered when selecting the corrosive chemicals, sand, dirt, or water temperature setting of a other contaminants. water heater’s remote control.
IMPORTANT SAFETY INFORMATION Natural Gas and Liquefied Petroleum Safety WARNINGS: Safety DANGERS: •N ever attempt to convert the water heater from natural gas to LP. The water heater should only use the fuel type in accordance with listing on data plate—natural gas for natural gas units and LP for LP units. Any other fuel usage will result in death or serious personal injury from fire and/or explosion. This water heater is not certified for any other fuel type.
IMPORTANT SAFETY INFORMATION Safety Before operating this water heater, be sure to read and follow the instructions on the label pictured below and all other labels on the water heater, as well as the warnings printed in this manual. Failure to do so can result in unsafe operation of the water heater, resulting in death, personal injury, or property damage. Should you have any problems reading or following the instructions in this manual, STOP and get help from a qualified service technician.
IMPORTANT SAFETY INFORMATION Electrical Safety WARNINGS: •F or your safety, the information in this manual must be followed to minimize the risk of fire, explosion, or electric shock that can result in death, personal injury, and/or property damage. • Field wiring connections and electrical grounding must comply with local codes or, in the absence of local codes, with the latest edition of the National Electrical Code, ANSI/NFPA 70, or in Canada, Canadian Electrical Code, CSA C22.1, Part 1.
IMPORTANT SAFETY INFORMATION General Installation and Maintenance Safety Safety WARNINGS: Product Information •T his water heater must be installed in accordance with these instructions, local codes, utility company requirements and/or in the absence of local codes, use the latest edition of the American National Standard/National Fuel Gas Code (NFGC), ANSI Z223.1 and National Fire Protection Association, NFPA 54, or in Canada, CSA B149.
PRODUCT INFORMATION Specifications – Direct-Vent Models 5/" (140 mm) 1 2 3 3/8" (86 mm) 17 7/8" (454 mm) 6 1/4" (159 mm) Product Information 18 5/8" (473 mm) 30 3/8" (772 mm) 27 5/8" (702 mm) 2 1/4" (59 mm) 5 1/2" (140 mm) 41/8" 3 7/8" (105 mm) 2 7/8" (98 mm) (73 mm) 9 3/4" (248 mm) 11/2" (38 mm) 9 1/2" (241 mm) 2 1/8" (54 mm) 6 1/8" (156 mm) Specifications – Outdoor Models 17 7 /8" (454 mm) 18 5 /8" (473 mm) 27 5 /8" (702 mm) 2 1 /4 " (59 mm) 5 1 /2 " (140 mm) 4 1 /8 " 3 7 /8" (105 mm) 2 7
PRODUCT INFORMATION Specifications MANUFACTURER 157k BTU MODELS RTGH-95DV* and RTGH-95X* RTGH-84DV* and RTGH-84X* ECOH200DV* and ECOH200X* ECOH160DV* and ECOH160X* PHH-32RDV* and PHH-32ROF* PHH-25RDV* and PHH-25ROF* RUTGH-84DV* and RUTGH-84X* RUTGH-95DV* and RUTGH-95X* RMTGH84DV* and RMTGH84X* RMTGH95DV* and RMTGH95X* Rheem EcoSense Paloma/Wai Wela Ruud Richmond Product Information 199.
PRODUCT INFORMATION General Descriptions Typical Direct-Vent Water Heater (Venting Required) Product Information Remote Control With Power Switch Water Filter Power Supply Cord Manual Gas Shut-Off Valve Service Valve To Hot Water Faucet(s) Union Manual Gas Supply Line Shut-Off Valve Relief Valve Union Condensate Pipe* Sediment Trap Cap Drain Valve To Suitable Drain Cold Water Supply Shut-Off Valve To Suitable Drain *Note: A flexible drain tube can be used 11
PRODUCT INFORMATION Typical Outdoor Water Heater (No Venting Required) This water heater is for OUTDOOR installation only. DANGER: DO NOT install this water heater indoors or in an enclosure. It is designed for outdoor installation only. Any other type of installation will result in death or serious personal injury.
USING YOUR WATER HEATER Safety Precautions WARNING: Flammable vapors can be drawn by air currents from surrounding areas to the water heater. Vapors can ignite causing death, personal injury, or product damage. •D O NOT store or use flammable or combustible materials (gasoline, paint thinner, adhesives, newspapers, rags, mops, etc.) in the vicinity of the water heater or any other gas appliance.
USING YOUR WATER HEATER Setting the Water Temperature (cont.) Maximum water temperature occurs while the water heater burner is on. To determine the water temperature: Turn on the hot water faucet and place a thermometer in the water stream. NOTICE: Water temperature at the faucet may vary depending on the season and the length of pipe from the water heater. Use Instructions The remote control temperature range is between 100°F (38°C) and 120°F (49°C).
CARING FOR YOUR WATER HEATER Water Heater Inspections Venting System (Direct Vent Only) The venting system should be inspected annually to ensure all of the vent sections are secure and airtight. Qualified service personnel are familiar with vent system inspections. WARNING: Do not operate the water heater if the vent system shows signs of leaking exhaust. Leaking exhaust could lead to death, personal injury, and/or product failure.
CARING FOR YOUR WATER HEATER Water Heater Inspections (cont.) Burner Visually inspect the main burner annually. DANGER: Shock Hazard – Removing the front cover panel exposes you to live electricity. Electric shock will cause death or serious personal injury. Burner Sight Glass 3 While the water heater is operating, inspect the main burner flames through the burner sight glass. The flames should be blue when the main burner is firing.
CARING FOR YOUR WATER HEATER Care and Cleaning DANGER: Shock Hazard – Make certain power to the water heater is OFF before removing protective cover for any reason. Electric shock will cause death or serious personal injury. WARNING: Combustible materials, s uch as clothing, cleaning materials, or flammable liquids, must not be placed against or next to the water heater. Fire or explosion can occur causing death, personal injury, and/or product damage.
CARING FOR YOUR WATER HEATER Care and Cleaning (cont.) CAUTION: Do not tap or force the filter during removal. This can deform and/or damage the filter. 4 Unscrew the water filter from the base of the cold water inlet line and carefully slide it out of the line. 5 Care Instructions Clean the water filter under running water. To remove severe sediment and dirt, use a soft brush. 18 CAUTION: Do not overtighten the water filter. Overtightening can deform and/or damage the filter.
CARING FOR YOUR WATER HEATER Preventive Maintenance WARNING: Failure to perform routine preventive maintenance can prevent the water heater from operating properly. Improper operation can cause carbon monoxide dangers, excessive water temperatures, and other potentially hazardous conditions resulting in death, personal injury, and/or product damage. NOTICE: If the pressure relief valve on the hot water heater discharges periodically, this may indicate a problem in the water system.
CARING FOR YOUR WATER HEATER Draining the Water Heater WARNING: Failure to follow these draining instructions can cause serious personal injury from scalding and/or product damage. Cold Water Supply Shut-Off Valve 5 Close the water shut-off valve. 1 Turn off the water heater by pressing the POWER ON/OFF button on the control panel. 6 2 Using a suitable container to catch the water, remove the water filter from the base of the cold water inlet line. Close the gas shut-off valve(s).
CARING FOR YOUR WATER HEATER CAUTION: Even when drained properly, a small amount of water will remain in the water heater. In cold weather conditions, this water can freeze. If this happens, allow the defrost protection on the water heater at least 30 minutes to melt the frozen water. The water heater will not work properly until this water is thawed. To put the water heater back in service: 4 Open all hot water faucets and let run until all air has been purged from the lines. 1 Disconnect drain hose.
CARING FOR YOUR WATER HEATER Draining the Water Heater (cont.) Standard Drain Method Service isolator valve kits may be purchased from the manufacturer, distributor, or place of purchase. The kits include two full-port isolation valves to be used in the inlet and outlet water lines. These kits provide a means for full diagnostic testing and ease of system flushing.
CARING FOR YOUR WATER HEATER Vacation and Extended Shutdown WARNING: Failure to drain the water heater can cause serious personal injury from scalding and/or product damage. If the water heater is to remain idle for an extended period of time, the power and water to the heater should be turned off. The water heater and piping should be drained if they might be subjected to freezing temperatures. See “Freeze Protection” section on page 22.
CARING FOR YOUR WATER HEATER Troubleshooting Chart (cont.) Problem Water not hot enough. Possible Cause Solution 1. The temperature may be set too low. 1. Increase the temperature setting at 2. The gas valve is not completely 2. Check and completely open the gas 3. Gas supply pressure is low. 3. Contact your gas utility company or 4. Bleed-over in one of the hot water 4. Contact a dealer or a qualified service 1. Temperature is set too high. 1. Decrease the temperature setting at 2.
CARING FOR YOUR WATER HEATER Service Error Code Chart Your water heater has an electronic diagnostic system built into it. When the water heater finds a problem, it displays an error code in the LED display on the remote control. The following chart lists the error codes along with their possible problem and solution. Using this chart may help you diagnose and/or fix a problem you may be experiencing. Please refer to this chart before calling for service assistance.
CARING FOR YOUR WATER HEATER Service Error Code Chart (cont.) Error Code Possible Cause Solution Water heater has buildup of lime deposits. Contact a dealer or qualified service technician. Air intake or vent exhaust opening may be blocked. Remove any blockage. (Air intake requires 12 in. [30 cm] of clearance.) The vent pipes on the vent termination may not be connected properly. Contact a dealer or qualified service technician. The gas shut-off valve is not fully opened.
Installation INSTALLATION INSTRUCTIONS FOR THE CONTRACTOR
INSTALLATION INSTRUCTIONS General Standards Compliance This water heater must be installed in accordance with these instructions, local codes, and utility company requirements. In the United States where local codes are not available, use the latest edition of the American National Standard/National Fuel Gas Code. A copy of the Fuel Gas Code can be purchased from either the American Gas Association, 400 North Capitol Street Northwest, Washington, DC 20001, as ANSI standard Z223.
INSTALLATION INSTRUCTIONS 0" min. (0 mm) 12" min. (300 mm) Sealed 0" (0 mm) 12" min. (300 mm) •E very penetration of a floor or ceiling should be sealed. • Failure to install and properly vent the water heater to the outdoors as outlined on pages 33 through 46 can result in unsafe operation. General Choosing a Location (cont.) 1/2" min. (13 mm) 12" min. (300 mm) •M inimum water heater clearances from combustible and noncombustible construction are as follows: – 1/2 in. (1.
INSTALLATION INSTRUCTIONS General Product Inspection •V isually inspect the water heater for any possible damage. •C heck the rating plate on the water heater to make sure the water heater was designed to be used with the supplied type of gas (natural or LP). •V erify that all included supplied parts are present as shown. Water Heater Installation Corrosive Atmosphere NOTICE: The water heater should not be installed near an air supply containing halogenated hydrocarbons.
INSTALLATION INSTRUCTIONS General Water Heater Installation (cont.) NOTICE: The National Fuel Gas Code (NFGC) and CSA B149.1 mandate a manual gas shut-off valve. See NFGC/B149.1 for complete instructions. Local codes or plumbing authority requirements may vary from the instructions or diagrams provided and take precedence over these instructions.
INSTALLATION INSTRUCTIONS General Water Heater Installation (cont.) WARNING: Typical Installation of Outdoor Water Heater (No Venting Required) DO NOT install this water heater indoors or in an enclosure. It is designed for outdoor installation only. Any other type of installation can result in death, personal injury, and/or damage to the product or property. This water heater is for OUTDOOR installation only.
INSTALLATION INSTRUCTIONS Mounting the Water Heater General CAUTION: Reinforcement of the wall is required in case the wall is not strong enough to hold the water heater. Failure to do so could result in personal injury and/or product damage. The mounting location for the water heater should allow for easy access and operation. Always mount the water heater at the wall studs, or into a suitable piece of wood that spans the distance between the wall studs.
INSTALLATION INSTRUCTIONS Venting for Direct-Vent Water Heater DANGER: Failure to properly vent Venting the water heater to the outdoors as outlined in this Venting section will result in death or serious personal injury. To avoid the risk of fire, explosion, or asphyxiation from carbon monoxide, NEVER operate the water heater unless it is properly vented and has adequate air supply for proper operation as outlined in this Venting section.
INSTALLATION INSTRUCTIONS NOTICE: NOTICES: • I t is recommended that the air intake and exhaust pipes have a 1/4" per foot downward slope toward the end of the pipes. • Maintain the proper clearance between the vent pipe and combustible or noncombustible materials as described on page 29. • Maintain a 0-in. (0-cm) minimum clearance required between the air intake pipes and combustible material. • Use proper support for the vent and air intake pipes.
INSTALLATION INSTRUCTIONS Venting for Direct-Vent Water Heater (cont.) In the Commonwealth of Massachusetts Venting The Commonwealth of Massachusetts requires compliance with regulation 248 CMR 4.00 and 5.00 for installation of through-the-wall vented gas appliances as follows: 5.08: Modifications to NFPA–54, Chapter 10 (1) Revise NFPA–54 section 10.5.4.
