Instructions / Assembly

How to Obtain Service Assistance
1. Should you have any questions about your new water heater, or
if it requires adjustment, repair, or routine maintenance, it is sug-
gested that you first contact your installer, plumbing contractor
or previously agreed upon service agency. In the event that the
firm has moved, or is unavailable, refer to the telephone directory
commercial listings or local utility for qualified service assistance.
2. Should your problem not be solved to your complete satisfaction,
you should then contact the Manufacturer’s National Service De-
partment at one of the following address:
In The U.S.A.:
Rheem Manufacturing Co., Water Heater Division
1241 Carwood Court
Montgomery, Alabama 36117
Phone: [phone].
In CANADA:
Rheem Canada, Ltd.
125 Edgeware Road, Unit 1
Brampton, ON L6Y 0P5
Phone: [phone].
When contacting the manufacturer, the following information should
be made available:
a. Model and serial numbers of the water heater as shown on the
rating plate attached to the jacket of the heater.
b. Address where water heater is located and can be seen.
c. Name and address of installer and any service agency who per-
formed service on the water heater.
d. Date of original installation and dates any service work was per-
formed.
e. Details of the problem as you can best describe them.
f. List of people, with dates, who have been contacted regarding your
problem.
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Notes