Installation manual
6 Benchmark HD Series
4.0 Troubleshooting
Symptom Probable Cause Remedy
No display Power disconnected Connect power
Cable cut or disconnected Repair cable
Signal leads incorrectly wired at indicator Connect according to indicator manual
Display stays at zero Incorrect load cell cable connections Connect according to manual
Faulty indicator Service the indicator
Erratic weight display Vibration near the scale Remove the source of vibration, or
adjust the digital averaging of the
indicator to minimize the erratic display
Scale is not level Level the scale
Water damage to the load cell or load
cell cable
Replace the load cell
Faulty indicator Service the indicator
Loose load cell screws Tighten the correct torque
Faulty load cell Test and replace if necessary
Consistently low weights Indicator is not properly adjusted to zero Zero the indicator correctly
Scale deck cover is binding Obtain adequate clearance
Overload stops set too high Reset overload stops correctly
Indicator not calibrated for scale Calibrate
Faulty load cell Test and replace if necessary
Table 4-1. Troubleshooting Guide