User`s manual

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TROUBLE SHOOTING
Confirm whether or not the cable is connected properly
Q1：
What should we do if the keyboard has no work?
A1：
Reinstall the keyboard from the control end and plug connection it back.
Reboot the PC.
For Auto Scan Mode, press [Esc] to exit.
Try other keyboards.
Q2 ：
What should we do if the mouse has no work?
A2：
Reinstall the mouse from the control end and plug connection it back.
Reboot the PC.
For Auto Scan Mode, press [Esc] to exit.
Try another mouse.
Note：
If you are using a special mouse, we suggest you to install the mouse driver provided
by the original manufacturer to maximize its functionality.
Q3：
What should we do if the OSD cannot display normally?
A3 If the setting for resolution exceeds 1920 x 1440, 60Hz, then set the resolution
within the specified range.
If the KVM switch is a standalone, then power off the PC. Unplug the special cable
of the KVM switch and then power on the KVM switch. Connect the special cable o
f
the KVM switch and power on the PC.
If the KVM switch is connected in series, then power off the PC. Unplug the special
cable of the KVM switch. Power on the master KVM switch and then start the slave
KVM switch. Connect the special cable to the KVM switch and power on the PC.
Q4 ：
What should we do if there is a video problem?
A4 Check whether or not the setting of resolution is too high. The Smart View
supports VGA, SVGA, Multisync and XGA (interlaced) resolutions up to 1920 x
1440, 60Hz.
The quality of cable is not good. Please use high-quality Smart View cables.