Warranty
Richmond
®
Water Heaters
TANKLESS RESIDENTIAL ELECTRIC
WATER HEATERS
5 YEAR ON HEAT EXCHANGER
AND 1 YEAR ON PARTS
LIMITED WARRANTY
RTE-P010 (06/16)
Certificate of
Limited
Warranty
Richmond Water Heaters
Claims Department
2600 Gunter Park Drive East
Montgomery, Alabama 36109
Important Telephone Numbers:
Richmond Claims Department
(800) 621-5622
Richmond Technical Service
Department
(800) 432-8373
EXCLUSIVE WARRANTY – LIMITATION OF LIABILITY
This Limited Warranty is the only Warranty for this unit given by the Water Heater Division of
Richmond Manufacturing Company. No one is authorized to make any other warranties on behalf of
Richmond.
ANY IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY, OR FITNESS FOR
A PARTICULAR PURPOSE, SHALL NOT EXTEND BEYOND THE APPLICABLE WARRANTY
PERIODS SPECIFIED PREVIOUSLY. RICHMOND’S SOLE LIABILITY, WITH RESPECT TO ANY
DEFECT, SHALL BE AS SET FORTH IN THIS LIMITED WARRANTY, AND ANY CLAIMS FOR
INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING DAMAGE FROM WATER LEAKAGE)
ARE EXCLUDED. Some states do not allow limitations on how long an implied warranty lasts, or for
the exclusion of incidental or consequential damages, so the above limitations or exclusions may not
apply to you.
This Limited Warranty gives you specific legal rights, and you may also have other rights, which vary
from state to state.
We suggest you immediately complete the information below and retain this Certificate of Limited
Warranty in the event warranty service is needed. Reasonable proof of the date of installation of your
water heater may be required to establish its “in-warranty” status. Otherwise, the Effective Date of this
Limited Warranty will be the date of manufacture of the water heater plus ninety (90) days.
DO NOT RETURN THIS DOCUMENT TO Richmond.
KEEP IT WITH YOUR WATER HEATER OR BUSINESS RECORDS.
Name of Owner:
Owner’s Address:
Name of Plumber/
Mechanical Contractor – Installer:
Address of Plumber/
Mechanical Contractor – Installer :
Telephone Number of Plumber/
Mechanical Contractor – Installer:
Date of Water Heater Installation:
Model Number of Your Water Heater:
Serial Number of Your Water Heater: