FAX 1190L User’s Guide Read this manual carefully before you use this machine and keep it handy for future reference. For safe and correct use, be sure to read the Important Information in this manual before using the machine.
Safety precautions We use the following icons throughout this User’s Guide. Warnings or cautions tell you what to do to prevent possible personal injury. Electrical Hazard icons alert you to a possible electrical shock. Hot Surface icons warn you not to touch machine parts that are hot. Indicates points to pay attention to when using the machine, and explanations of likely causes of paper misfeeds, damage to originals, or loss of data. Be sure to read these explanations.
CAUTION The fuser unit is marked with a caution label. Please do not remove or damage the label. ■ Use caution when installing or modifying telephone lines. Never touch telephone wires or terminals that are not insulated unless the telephone line has been disconnected at the wall socket. Never install telephone wiring during a lightning storm. Never install a telephone wall socket in a wet location. ■ This product must be installed near an electrical socket that is easily accessible.
Certification Declaration of conformity Notice to Users in EU Countries This product complies with the essential requirements and provisions of Directive 1999/5/EC of the European Parliament and of the Council of 9 March 1999 on radio equipment and telecommunications terminal equipment and the mutual recognition of their conformity. Notice to Users Accessing Analog PSTN in EU Countries This product is designed to be able to access analog PSTN in all EU countries.
Quick Reference Guide Sending Faxes Storing Speed-Dial numbers Automatic Transmission 1 2 1 If it is not illuminated in green, press (Fax). Press Menu/Set, 2, 3, 2. Using the dial pad, enter a three-digit Speed-Dial location number (001 - 200). Press Menu/Set. 2 3 Load your document. 4 Press Enter the fax number using One-Touch, Speed-Dial, Search or the dial pad. Start. 3 Enter the number (up to 20 digits). Press Menu/Set. 4 Enter the name up to 15 characters (or leave it blank).
Using Search 1 If it is not illuminated in green, press (Fax). Press Search/Speed Dial, and then enter the first letter of the name you’re looking for. Press Press or ▲ 4 5 Load your document. ▲ 2 3 to search the memory. Start. Making copies Single copy 1 Press green. 2 3 Load your document. Press (Copy) to illuminate it in Start. Sorting copies using the ADF 1 Press green. 2 3 Load your document. 4 Press Options and ▲ or ▼ to select Stack/Sort.
Table of Contents 1 Introduction Using this Guide ..................................................................................................1-1 Choosing a location .............................................................................................1-2 To view Documentation .................................................................................1-3 Control panel overview (For EU only)..................................................................
Security..........................................................................................................2-9 Memory Security............................................................................................2-9 Setting up the password ..........................................................................2-10 Changing the Memory Security password...............................................2-10 Turning Memory Security on ................................................................
4 Setup Receive Basic receiving operations...................................................................................4-1 Choosing the Receive Mode ........................................................................4-1 To select or change your Receive Mode ...................................................4-2 Setting the Ring Delay ..................................................................................4-2 Setting the F/T Ring Time (Fax/Tel mode only).................................
7 Printing reports Fax settings and activity ......................................................................................7-1 Customizing the Transmission Verification Report ........................................7-1 Setting the Journal Period .............................................................................7-2 Printing reports ....................................................................................................7-2 How to print a report ................................
Troubleshooting and routine maintenance Troubleshooting .................................................................................................11-1 Error messages ...........................................................................................11-1 Checking if the machine has faxes in its memory ...................................11-4 Forwarding faxes to another fax machine ...............................................11-4 Document jams..............................................
Caller ID (Caller IDentification) ..................................................................... A-7 Advantages of Caller ID............................................................................ A-7 How Does the Caller ID Work?..................................................................... A-7 The Caller ID Appears on the Display When Your Telephone Rings ....... A-7 The Caller ID is Stored in Your Machine Memory ........................................ A-7 Viewing Caller ID List ........
Special line considerations for USA and Canada....................................... A-18 Roll over phone lines .............................................................................. A-18 Two-line phone system........................................................................... A-18 Converting telephone wall outlets........................................................... A-19 Installing machine, external two-line TAD and two-line telephone ......... A-19 Multi-line connections (PBX) ......
1 Introduction 1 Using this Guide Throughout this Guide you will see special symbols alerting you to important warnings, notes and actions. Special fonts identify keys you should press, messages that appear on the LCD, and important points or related topics. Bold Bold typeface identifies specific keys on the machine’s control panel. Italics Italicized typeface emphasizes an important point or refers you to a related topic. Courier Courier type face identifies the messages on the LCD of the machine.
Chapter 1 Choosing a location Place your machine on a flat, stable surface that is free of vibration and shocks, such as a desk. Put the machine near a telephone socket and a standard, grounded electrical socket. Choose a location where the temperature remains between 10°C and 32.5°C. IMPORTANT ■ Avoid placing your machine in a high-traffic area. ■ Do not place the machine near heaters, air conditioners, water, chemicals, or refrigerators.
Introduction To view Documentation From the Start menu, select TYPE 1190 from the Programs Group and then select User’s Guide. —OR— 1 Turn on your PC. Insert the CD-ROM for Type 1190 into your CD-ROM drive. 2 If the model name screen appears, click your model name. 3 If the language screen appears, click your language. Note If this window does not appear, use Windows® Explorer to run the setup.exe program from the root directory of the CD-ROM. 4 5 1 Click Documentation.
Chapter 1 Control panel overview (For EU only) 1 2 One-Touch Keys These 10 keys give you instant access to 20 previously stored dial numbers. In standby mode you can press these keys to adjust the ring volume. ▼ Search/Speed Dial Lets you look up numbers that are stored in the dialling memory. It also lets you dial stored numbers by pressing # and a three-digit number. Fax and telephone keys: Redial/Pause Redials the last number you called. It also inserts a pause in quick dial numbers.
Introduction 6 Stop/Exit Stops an operation or exits from the menu. 7 Reports 8 Mode keys: 1 Fax Lets you access Fax mode. Copy Lets you access Copy mode. 9 Liquid Crystal Display (LCD) Displays messages on the screen to help you set up and use your machine. @ Copy key (Temporary settings): Options You can quickly and easily select temporary settings for copying. A Shift To access One-Touch numbers 11 to 20, hold down Shift as you press the One-Touch key.
Chapter 1 Fax and telephone keys: Redial/Pause Redials the last number you called. It also inserts a pause in quick dial numbers. Hook/Hold Lets you dial telephone and fax numbers without lifting the handset. —OR— Lets you place telephone calls on hold. (for USA and Canada only) ▼ Search/Speed Dial Lets you look up numbers that are stored in the dialling memory. It also lets you dial stored numbers by pressing # and a three-digit number. Resolution Sets the resolution when you send a fax.
Introduction 4 Dial Pad Use these keys to dial telephone or fax numbers and as a keyboard for entering information into the machine. The # key lets you temporarily switch the dialling mode during a telephone call from Pulse to Tone. (Not available in USA and New Zealand) 5 Start Lets you start sending faxes or making copies. 6 Stop/Exit Stops an operation or exits from the menu.
Chapter 1 Load document 1 Pull out the ADF document support. 2 Fan the pages well. Make sure you insert the documents face down, top edge first in the ADF until you feel them touch the feed roller. 3 Adjust the paper guides to fit the width of your documents. You can send a fax and make copies from the ADF (automatic document feeder). Using the automatic document feeder (ADF) The ADF can hold up to 20 pages, feeding each one individually through the machine.
Introduction About paper ■ Use paper that is made for plain-paper copying. Recommended paper ■ Use paper that is 20 to 24 lb (75 to 90 g/m2). To get the best print quality, we suggest using the following paper. (For EU and Asia/Oceania) Paper Type Plain paper Item Xerox Premier 80 g/m2 Xerox Business 80 g/m2 M-real DATACOPY 80 g/m2 IGEPA X-Press 80 g/m2 Recycled paper Xerox Recycled Supreme Transparency 3M CG 3300 Labels Avery laser label L7163 ■ Use paper that is made for plain-paper copying.
Chapter 1 IMPORTANT Do not use the following types of paper or envelopes, they may cause a paper jam and damage your machine.
Introduction How to load paper 4 Put paper in the paper tray. To load paper or other media in the paper tray 1 Maximum Paper Mark Pull the paper tray completely out of the machine. 5 2 Put the paper tray firmly back in the machine. Lift the ADF document output support and unfold the output paper tray support flap before you use the machine. While pressing the paper guide release lever, slide the adjusters to fit the paper size. Check that the guides are firmly in the slots.
Chapter 1 To load paper or other media in the manual feed slot You can load envelopes and special print media one at a time into this slot. Use the manual feed slot to print or copy on labels, envelopes or thicker paper. 1 Slide the paper guides to fit the paper size. Note When you put paper in the manual feed slot, please remember the following: ■ The side to be printed on must be face up. ■ Put the leading edge (top of the paper) in first and push it gently into the slot.
Introduction About fax machines How can you avoid possible problems? Custom features A very good way to avoid problems like the one mentioned, is to get a second phone number on your present phone line. Do you have BT’s Call Minder/Voice Mail on the phone line? If you have Call Minder/Voice Mail on the phone line where you will install your new machine, there is a strong possibility that Call Minder/Voice Mail and the machine may conflict with each other while receiving incoming calls.
Chapter 1 Fax tones and handshake ECM (Error Correction Mode) When someone is sending a fax, the fax machine sends fax calling tones (CNG tones). These are quiet, intermittent beeps every 4-seconds. You’ll hear them after you The Error Correction Mode (ECM) is a way for the machine to check a fax transmission while it is in progress. If the machine detects errors during fax transmission, it resends the pages of the fax that had an error.
2 Getting started Initial setup 6 Note Your machine can store the date and time up to 4 days if there is a power failure. 1 2 Setting Tone and Pulse dialling mode (Not available in some countries) 1 Press Menu/Set, 0, 4. 4.Tone/Pulse 2 Press ▲ or ▼ to select Pulse (or Tone). Press Menu/Set. Enter the last two digits of the year. Press Menu/Set. 3 When the machine is in Sleep mode, the LCD shows Sleep. (See Sleep Time on page 2-8.) Press Menu/Set, 0, 2. 2.Date/Time Stop/Exit.
Chapter 2 Setting the Station ID It is important that you enter the fax number in the internationally standardised format, i.e. in accordance with the following strict sequence: ■ The “+” (plus) character (by pressing key) ▲ You should store your name or company name and fax number so they print on all fax pages you send. Note ■ You cannot enter a hyphen in the number. To enter a space press once between numbers. ■ The telephone number you enter is only used for Cover Page features.
Getting started Setting the Phone Line Type (For EU model only) If you are connecting the machine to a line that features a PABX (PBX) or ISDN to send and receive faxes, it is also necessary to change the Phone Line Type accordingly by completing the following steps. 1 Press Menu/Set, 0, 5. 5.Phone Line Set 2 Press ▲ or ▼ to select PBX, ISDN (or Normal). Press Menu/Set. 3 Press Note You can program a Tel/R key press as part of a number stored in a One-Touch or Speed-Dial location.
Chapter 2 General Setup Setting the Paper Type Setting the Mode Timer To get the best print quality, set the machine for the type of paper you are using. The machine has two temporary mode keys on the control panel: Fax and Copy. You can change the number of seconds or minutes the machine takes after the last Copy operation before it returns to Fax mode. If you select Off, the machine stays in the mode you used last. 1 Press Menu/Set, 1, 2. 2.
Getting started Setting the Paper Size Setting the Ring Volume You can use eight sizes of paper for printing copies: Letter, Legal, A4, B5, A5, B6, A6 and Executive and two sizes for printing faxes: Letter and A4. When you change the size of paper you load in the paper tray, you will need to change the paper size setting at the same time so your machine can fit an incoming fax or a reduced copy on the page. You can turn the ring Off or you can select the ring volume level.
Chapter 2 Setting the Beeper Volume You can change the beeper volume. The default setting is Med. When the beeper is on, the machine will beep when you press a key, make a mistake, or after you sent or received a fax. 1 Press Menu/Set, 1, 4, 2. Setting the Handset Volume (For USA and Canada only) 1 Press Menu/Set, 1, 4, 4. 4.Handset 2 Press ▲ or ▼ to select High or Low. Press Menu/Set. 2 Press ▲ or ▼ to select Low, Med, High or Off. Press Menu/Set. 3 Press Stop/Exit.
Getting started Choosing the Handset Volume (For Volume Amplify) (For USA and Canada only) Before you begin to use the machine, you must decide if you need to set the handset volume to Vol Amplify:On for a user who is hearing-impaired. The AMPLIFY volume level complies with FCC standard. Setting Volume Amplify (For USA and Canada only) Please carefully read Choosing the Handset Volume (For Volume Amplify) (For USA and Canada only) on page 2-7 before you do the following steps; 1 Press Menu/Set, 1, 4, 5.
Chapter 2 Turning on Automatic Daylight Savings Time You can set the machine to change automatically for Daylight Savings Time. It will reset itself forward one hour in the Spring and backward one hour in the Autumn. Make sure you have set the correct date and time in the Date/Time setting. 1 Press Menu/Set, 1, 5. 5.Auto Daylight (for Asia/Oceania) Sleep Time Setting the Sleep Time reduces power consumption by turning off the fuser inside the machine while it is idle.
Getting started Setting the LCD Contrast Memory Security You can change the contrast to help the LCD look lighter or darker. Memory Security lets you prevent unauthorized access to the machine. You will not be able to continue to schedule Delayed Faxes or Polling jobs. However, any pre-scheduled Delayed Faxes will be sent even if you turn on Memory Security, so they won’t be lost. 1 Press Menu/Set, 1, 7. 7.LCD Contrast 2 Press ▲ or ▼ to select Light or Dark. Press Menu/Set. 3 Press Stop/Exit.
Chapter 2 Setting up the password Note ■ If you have already set the password and want to change it, please see Changing the Memory Security password below. Changing the Memory Security password 1 1.Mem Security ■ When you forget the password, contact your sales or service representative. 2 1 3 Press Menu/Set, 1, 8, 1. Enter a four-digit number for the password. 3 4 4 Press 2 - 10 Stop/Exit. Enter a four-digit number for the new password. Press Menu/Set.
Getting started Turning Memory Security on 1 Press Menu/Set, 1, 8, 1. 1.Mem Security 2 Press ▲ or ▼ to select Set Security. Press Menu/Set. 3 Enter the registered four-digit password. Press Menu/Set. The machine goes offline and the LCD shows Secure Mode. Note If there is a power failure, the data in the memory will remain for up to 4 days. Setting Lock Setting Lock lets you prevent unauthorized access to the machine settings.
Chapter 2 1 Press Menu/Set, 1, 8, 2. 2.Setting Lock 2 Enter a four-digit number for the password. Press Menu/Set. If you are entering the password for the first time, the LCD shows Verify. 3 4 Press Menu/Set. 3 Enter the registered four-digit password. Press Menu/Set. 1 Press Menu/Set, 1, 8, 2. Press Stop/Exit. Press Menu/Set, 1, 8, 2. 2.Setting Lock 2 Press ▲ or ▼ to select Set Password. Enter the registered four-digit password. Press Menu/Set twice. 3 Press Stop/Exit.
3 Setup Send How to enter Fax mode One-Touch Dialling Before sending faxes or changing fax send or Press the One-Touch key of the location you want to call. (See Storing One-Touch numbers on page 5-1.) receiving settings, make sure (Fax) is illuminated in green. If it is not, press (Fax) to enter Fax mode. The default setting is Fax mode. Note To dial One-Touch numbers 11 to 20, hold down key. Shift as you press the One-Touch How to dial You can dial in any of the following ways.
Chapter 3 Speed-Dialling Search Press Search/Speed Dial, #, and then the three digit Speed-Dial number. (See Storing Speed-Dial numbers on page 5-2.) You can search for names you have stored in the One-Touch and Speed-Dial memories. Press Search/Speed Dial and the navigation keys to search. (See Storing One-Touch numbers on page 5-1 and Storing Speed-Dial numbers on page 5-2.
Setup Send How to Fax Fax Redial If you are sending a fax manually and the line is busy, press Redial/Pause, and then press Start to try again. If you want to make a second call to the last number dialled, you can save time by pressing Redial/Pause and Start. Redial/Pause only works if you dialled from the control panel. If you are sending a fax automatically and the line is busy, the machine will automatically redial up to three times at five minute intervals.
Chapter 3 Sending a fax at the end of a conversation At the end of a conversation you can send a fax to the other party before you both hang up. 1 Ask the other party to wait for fax tones (beeps) and then to press the Start or Send key before hanging up. 2 If it is not illuminated in green, press (Fax).
Setup Send Contrast Fax Resolution If your document is very light or very dark, you may want to change the contrast. After you load the document, you can use the Use Light to send a light document. Resolution key to change the setting temporarily (for this fax only). In Fax mode , press Use Dark to send a dark document. 1 If it is not illuminated in green, press (Fax). 2 3 Resolution and ▲ or ▼ to select the setting you want, and then press Menu/Set.
Chapter 3 Dual Access Real Time Transmission You can dial a number, and begin scanning the fax into memory—even when the machine is sending from memory, receiving faxes. The LCD shows the new job number. When you are sending a fax, the machine will scan the documents into the memory before sending. Then, as soon as the phone line is free, the machine will start dialling and sending. Note ■ The number of pages you can scan into the memory will vary depending on the data that is printed on them.
Setup Send Broadcasting Note Broadcasting is when the same fax message is automatically sent to more than one fax number. You can include Groups, One-Touch, Speed-Dial numbers and up to 50 manually dialled numbers in the same broadcast. Press Menu/Set between each of the numbers. Use Search/Speed Dial to help you choose the numbers easily. (To set up Group dial numbers, see Setting up Groups for Broadcasting on page 5-3.
Chapter 3 Checking job status Cancelling a scheduled job Check which jobs are still waiting in the memory to be sent. (If there are no jobs, the LCD shows No Jobs Waiting.) You can cancel a fax job that is stored and waiting in the memory. 1 1 Press Menu/Set, 2, 6. Press Menu/Set, 2, 6. 6.Remaining Jobs 6.Remaining Jobs 2 3 If you have more than one job waiting, press ▲ or ▼ to scroll through the list. Press Any jobs that are waiting will appear on the LCD. 2 Stop/Exit.
Setup Send Advanced sending operations Composing your own comments You can set up two comments of your own. 1 Composing the electronic Cover Page The Cover Page is sent to the receiving party’s machine. Your Cover Page includes the name stored in the One-Touch or Speed-Dial memory. If you are dialling manually, the name is left blank. The Cover Page shows your Station ID and the number of pages you’re sending. (See Setting the Station ID on page 2-2.
Chapter 3 5 Press ▲ or ▼ to select one of the standard or your own comments. Using a printed cover page Press Menu/Set. 6 Enter two digits to show the number of pages you are sending. If you prefer to use a printed cover page that you can write on, you can print the sample page and attach it to your fax. 1 Press Menu/Set. ▲ (For example, press 0 2 for 2 pages or enter 0 0 to leave the number of pages blank. If you make a mistake, press to back up and re-enter the number of pages.
Setup Send Delayed Fax Delayed Batch Transmission During the day you can store up to 50 faxes in the memory to be sent within 24 hours. These faxes will be sent at the time of day you enter in Step 4. Before sending the delayed faxes, your machine will help you economize by sorting all the faxes in the memory by destination and scheduled time. All delayed faxes that are scheduled to be sent at the same time to the same fax number will be sent as one fax to save transmission time.
Chapter 3 Setup for Polled Transmit (Standard) Polled Transmit is when you set up the machine to wait with a document so another fax machine can retrieve it. Note ■ When someone polls your machine to receive a fax, they pay for the call. ■ If you poll someone’s fax machine to receive a fax, you pay for the call. 1 If it is not illuminated in green, press (Fax). 2 3 Load your document. Press Menu/Set, 2, 2, 6. 6.
Setup Send Setup for Polled Transmit with Secure Code (For EU and Asia/Oceania only) Polled Transmit with Secure Code is a way to keep documents from falling into the wrong hands while the machine is set up for polling. Note ■ When someone polls your machine to receive a fax, they pay for the call. ■ If you poll someone’s fax machine to receive a fax, you pay for the call. 1 Note ■ If you press 1 in Step 5, the document remains in the ADF until your machine is polled.
4 Setup Receive Basic receiving operations Choosing the Receive Mode There are four different Receive Modes for your machine. You can choose the mode that best suits your needs. LCD How it works When to use it Fax Only The machine automatically answers every call as a fax. For dedicated fax lines. The machine controls the line and automatically answers every call. If the call is a fax it will receive the fax. If the call is not a fax it will ring (pseudo/double ring) for you to pick up the call.
Setup Receive To select or change your Receive Mode Setting the Ring Delay 1 The Ring Delay sets the number of times the machine rings before it answers in Fax Only or Fax/Tel mode. Press Menu/Set, 0, 1. 1.Receive Mode 2 Press ▲ or ▼ to select Fax Only, Fax/Tel, External TAD or Manual. Press Menu/Set. 3 Press Stop/Exit. 1 If it is not illuminated in green, press (Fax). 2 Press Menu/Set, 2, 1, 1. 4 1.
Chapter 4 Setting the F/T Ring Time (Fax/Tel mode only) Fax Detect (Easy Receive for USA and Canada) If you set the Receive Mode to Fax/Tel, you’ll need to decide how long the machine will signal you with its special pseudo/double-ring when you have a voice call. (If it’s a fax call, the machine receives the fax.) When you use this feature, you don’t have to This pseudo/double-ring happens after the initial ringing from the phone company.
Setup Receive 1 If it is not illuminated in green, press (Fax). 2 Press Menu/Set, 2, 1, 3. (For EU and Oceania) 3.Fax Detect (For USA and Canada) 3.Easy Receive 3 If you choose On, the machine automatically reduces an incoming fax to fit on one page of Letter or A4 size paper. The machine calculates the reduction ratio by using the page size of the document and your Paper Size setting (Menu/Set, 1, 3). 1 If it is not illuminated in green, press Press ▲ or ▼ to select On, (Semi) or Off.
Chapter 4 Receiving a fax at the end of a conversation At the end of a conversation you can ask the other party to fax you information before you both hang up. 1 Ask the other party to place the document in their machine and to press Start or Send key. 2 When you hear the other machine’s CNG tones (beeps), press Start. 3 Replace the handset.
Setup Receive Reception into memory Polling As soon as the paper tray becomes empty during fax reception, the screen will display No Paper Fed; please put some paper in the paper tray. (See How to load paper on page 1-11.) Polling is the process of retrieving faxes from another fax machine. You can use your machine to 'poll' other machines. Everyone who is involved in Polling needs to set up their fax machines for Polling. If Memory Receive is On at this time...
Chapter 4 Secure Polling (For EU and Asia/Oceania only) Setup for Polling Receive (Timer) (For EU and Asia/Oceania only) Secure Polling is a way to keep the documents from falling into the wrong hands while the other fax machine is set up for polling. You can set the machine to begin Polling Receive at a later time. Setup for Polling Receive (Secure) (For EU and Asia/Oceania only) You need to make sure you are using the same secure code as the other party.
Setup Receive 2 (for EU and Asia/Oceania) Press Menu/Set, 2, 1, 8. 8.Polling RX (for USA and Canada) Press Menu/Set, 2, 1, 7. 7.Polling RX 3 (for USA and Canada) 4 Go to Step 5. (for EU and Asia/Oceania) Press ▲ or ▼ to choose Standard, Secure or Timer. Press Menu/Set when the screen displays the setting you want. 4 If you selected Standard or On, go to Step 5. • If you selected Secure, enter a four-digit number and press Menu/Set, and then go to Step 5.
5 Quick-Dial numbers and dialling options Storing numbers for easy dialling You can set up your machine to do following types of easy dialling: One-Touch, Speed-Dial and Groups for Broadcasting faxes. When you dial a quick-dial number, the LCD shows the name, if you stored it, or the number. Note 1 1.One-Touch Dial 2 Press the One-Touch key where you want to store a number. 3 Enter the phone or fax number (up to 20 digits). Press Menu/Set.
Quick-Dial numbers and dialling options Storing Speed-Dial numbers You can store Speed-Dial numbers, so that when you dial you will only have to press a few keys ( Search/Speed Dial, #, the three-digit number, and Start). The machine can store 200 Speed-Dial numbers. 1 Press Menu/Set, 2, 3, 2.
Chapter 5 Setting up Groups for Broadcasting 4 For example, for One-Touch number 4, press One-Touch key 4. The LCD Groups, which can be stored on a One-Touch key or a Speed-Dial location, allow you to send the same fax message to many fax numbers by pressing only a One-Touch key and Start or 1 Press Menu/Set, 2, 3, 3. 3.Setup Groups 2 Decide where you wish to store the Group. —AND— Press a One-Touch key. —OR— Press Search/Speed Dial and enter the three digit location, and then press Menu/Set.
Quick-Dial numbers and dialling options Dialling options Pause Access codes and credit card numbers Press Redial/Pause to insert a 3.5-second pause between numbers. If you are dialling overseas, you can press Sometimes you may want to choose from several long distance carriers when you make a call. Rates may vary depending on the time and destination. To take advantage of low rates, you can store the access codes or long-distance carriers and credit card numbers as One-Touch and Speed-Dial numbers.
6 Remote Fax Options Setting Remote Fax Options 4 Press ▲ or ▼ to select Backup Print:On or Backup Print:Off. . Backup Print:On Note ■ You can only use one remote fax option at a time: Fax Forwarding—OR—Paging*—OR— Fax Storage—OR—Off. * Paging available for USA and Canada only ■ If you change the remote fax options and received faxes are left in your machine’s memory, an LCD message will appear. (See Changing Remote Fax Options on page 6-3.) Press Menu/Set.
Remote Fax Options Programming your pager number (For USA and Canada only) 5 When Paging is selected, your machine dials the pager number you’ve programmed, and then dials your Personal Identification Number (PIN). This activates your pager so you will know that you have a fax message in the memory. ■ If you have set Paging, a backup copy of the received fax will automatically be printed at the machine. 1 Press Menu/Set, 2, 5, 1. 1.
Chapter 6 Changing Remote Fax Options Setting your Remote Access Code If received faxes are left in your machine’s memory when you change the remote fax option the LCD will ask you the following question: The remote access code lets you access the Remote Retrieval features when you are away from your machine. Before you use the remote access and retrieval features, you have to set up your own code. The default code is inactive code (--- ). Erase All Doc? 1.Yes 2.No * —OR— Print All Fax? 1.Yes 2.
Remote Fax Options Remote Retrieval You can call your machine from any touch tone telephone or fax machine, then use the Remote Access Code and remote commands to retrieve fax messages. Be sure to cut out the Remote Retrieval Access Card on the last page and keep it with you at all times. Using your Remote Access Code 1 Dial your fax number from a telephone or another fax machine using touch tone. 2 When your machine answers, immediately enter your Remote Access Code (3 digits followed by ).
Chapter 6 Remote commands Follow the commands below to access features when you are away from the machine. When you call the machine and enter your Remote Access Code (3 digits followed by ), the system will give two short beeps and you must enter a remote command. Remote commands 95 Change the Fax Forwarding or Fax Storage settings 1 OFF You can select Off after you have retrieved or erased all your messages. 2 Fax Forwarding If you hear one long beep, the change has been accepted.
Remote Fax Options Retrieving fax messages You can call your machine from any touch tone phone and have your fax messages sent to a fax machine. 1 2 3 4 Dial your fax number. When your machine answers, immediately enter your Remote Access Code (3 digits followed by ). If you hear one long beep, you have messages. As soon as you hear two short beeps, use the dial pad to press 9 6 2.
7 Printing reports Fax settings and activity Customizing the Transmission Verification Report You need to set up the Transmission Verification Report and Journal Period in the menu table. Press Menu/Set, 2, 4, 1. 1.XMIT Report * * Transmission will be displayed for USA and Canada. —OR— Press Menu/Set, 2, 4, 2. 2.Journal Period You can use the Transmission Report as proof that you sent a fax. This report lists the time and date of transmission and whether the transmission was successful (OK).
Printing reports Setting the Journal Period Printing reports You can set the machine to print a journal at specific intervals (every 50 faxes, 6, 12 or 24 hours, 2 or 7 days). If you set the interval to Off, you can print the report by following the steps on Printing reports. Following reports are available: The default setting is Every 50 Faxes. 1 Press Menu/Set, 2, 4, 2. 2.Journal Period 2 Press ▲ or ▼ to choose an interval. Press Menu/Set.
‘ 8 Making copies Using the machine as a copier You can use your machine as a copier, making up to 99 copies at a time. (for EU and Asia/Oceania) The printable area of your machine begins at approximately 2 mm from both sides and 3 mm from the top or bottom of the paper. Enter Copy mode Before making copies, make sure that (Copy) is illuminated in green. If it is not, press 2 mm Unprintable area (Copy) to enter Copy mode. The default setting is Fax mode.
Making copies Making a single copy 1 2 3 Press green. (Copy) to illuminate it in Load your document. (See Load document on page 1-8.) Press Making multiple copies Press green. 2 3 Load your document. 4 Press When you want to quickly change the copy settings temporarily for the next copy, use the Options key. You can use different combinations. Start. 1 Using the temporary Copy key Options key (Copy) to illuminate it in Use the dial pad to enter the number of copies you want (up to 99).
Chapter 8 Changing the temporary copy settings Use the Options key to quickly set the following copy settings temporarily for the next copy.
Making copies Enlarging or reducing the image copied 5 Press ▲ or ▼ to select the enlargement or reduction ratio you want. You can select the following enlargement or reduction ratios. Press Menu/Set. Auto automatically calculates the reduction ratio for the paper size set for the machine (Menu/Set, 1, 3). Use the dial pad to enter an enlargement or reduction ratio from 50% to 200%. Custom(50-200%) allows you to enter a ratio from 50% to 200%. Press Menu/Set.
Chapter 8 Quality Sorting copies using the ADF You can select the copy quality. The default setting is Auto. You can sort multiple copies. Pages will be stacked in the order (1, 2, 3), (1, 2, 3) 3 3 2 2 and so on. 1 1 Auto Suitable for documents that contain both text and photographs. Text Suitable for documents containing only text. Photo Suitable for copying photographs. 1 2 3 4 Press green. (Copy) to illuminate it in 1 Press green. 2 3 Load your document.
Making copies Making N in 1 copies (Page Layout) You can reduce the amount of copies by using the N in 1 copy feature. This allows you to copy two or four pages onto one page, allowing you to save paper. When using the ADF, place the document face down in the direction shown below. 2 in 1 (P) Note ■ Please make sure paper size is set to Letter or A4. 2 in 1 (L) ■ You can use N in 1 copy feature with 100% copy size only. ■ (P) means Portrait and (L) means Landscape. 1 2 3 4 Press green.
Chapter 8 Changing the default copy settings Out of Memory message You can save the quality and contrast settings you use most often by setting them as default. These settings will remain until you change them again. If the memory becomes full while you are making copies, the LCD message will guide you through the next step. If you get an Out of Memory message while scanning a subsequent page, you will have Quality the option to press 1 scanned so far, or to press cancel the operation.
9 Important information for EU IEC 60825-1 Specification This machine is a Class 1 laser product as defined in IEC60825-1:2007 (EN60825-1:F2007) specifications. The label shown below is attached in countries where required. CLASS 1 LASER PRODUCT APPAREIL À LASER DE CLASSE 1 LASER KLASSE 1 PRODUKT This machine has a Class 3B Laser Diode which emits invisible laser radiation in the Scanner Unit. The Scanner Unit should not be opened under any circumstances.
Chapter 9 Important safety instructions 9 1 2 3 0 4 5 6 7 8 Read all of these instructions. Save them for later reference. Follow all warnings and instructions marked on the product. A Unplug this product from the wall socket before cleaning inside of the machine. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. B Do not place this product on an unstable cart, stand, or table. The product may fall, causing serious damage to the product.
Important information for EU E F To protect your product against power surges, we recommend the use of a power protection device (Surge Protector). To reduce the risk of fire, electric shock and injury to people, note the following: • Do not use this product near appliances that use water, a swimming pool or in a wet basement. • Do not use the machine’s telephone during an electrical storm (there is the remote possibility of an electrical shock) or to report a gas leak in the vicinity of the leak.
10 Important information for USA and Canada Standard telephone and FCC Notices These notices are in effect on models sold and used in the United States only. This equipment is hearing-aid compatible. When programming emergency numbers or making test calls to emergency numbers: ■ Remain on the line and briefly explain to the dispatcher the reason for the call before hanging up. ■ Perform these activities in the off-peak hours, such as early morning or late evening.
Important information for USA and Canada If you are not able to solve a problem with your machine, please contact RICOH CORP. CUSTOMER SUPPORT DEPT. at 1-800-FASTFIX. WARNING ■ For protection against the risk of electrical shock, always disconnect all cables from the wall outlet before servicing, modifying or installing the equipment. ■ This equipment may not be used on coin service lines provided by the telephone company or connected to party lines.
Chapter 10 RESTRICTIONS CONCERNANT LE RACCORDEMENT DE MATÉRIEL AVIS Le présent matériel est conforme aux spécifications techniques d’Industrie Canada applicables au matériel terminal. AVIS L’indice d’équivalence de la sonnerie (IES) indique le nombre maximal de terminaux qui peuvent être raccordés à une interface téléphonique. La terminaison d’une interface peut consister en une combinaison quelconque de dispositifs, à la seule condition que la somme de l’IES de tous les dispositifs n’excède pas cinq.
Important information for USA and Canada Important safety instructions 1 2 3 4 5 6 7 8 Read all of these instructions. Save them for later reference. 9 0 Follow all warnings and instructions marked on the product. Unplug this product from the wall outlet before cleaning inside of the machine. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. Do not place this product on an unstable cart, stand, or table. The product may fall, causing serious damage to the product.
Chapter 10 D Unplug this product from the AC power outlet and refer all servicing to your service representative under the following conditions: • When the power cord is damaged or frayed. • If liquid has been spilled into the product. • If the product has been exposed to rain or water. • If the product does not operate normally when the operating instructions are followed. Adjust only those controls that are covered by the operating instructions.
11 Troubleshooting and routine maintenance Troubleshooting Error messages As with any sophisticated office product, errors may occur. If this happens, your machine identifies the problem and displays an error message. The most common error messages are shown below. You can correct most problems by yourself. ERROR MESSAGES ERROR MESSAGE CAUSE ACTION Back Cover Open The back cover is not completely closed. Close the back cover of the machine. BT Call Sign On The machine is set BT Call Sign to On.
Chapter 11 ERROR MESSAGES ERROR MESSAGE CAUSE ACTION Document Jam The document was not inserted or fed properly, or the document scanned from the ADF was too long. See Document jams on page 11-4. Drum Error The drum unit needs to be cleaned. See Cleaning the corona wire on page 11-21. DR Mode in Use The machine is set to Distinctive Ring mode. You can not change the Receive Mode from Manual to another mode. Set Distinctive Ring to Off.
Troubleshooting and routine maintenance ERROR MESSAGES ERROR MESSAGE CAUSE Out of Memory The machine’s memory is full. ACTION (Fax sending or copy operation in progress) Press Start to send or copy the scanned pages. —OR— Press Stop/Exit and wait until the other operations in progress have finished and then try again. —OR— Clear the faxes from the memory. (See Out of Memory message on page 8-7.) (Printing operation in process) Reduce print resolution. —OR— Clear the faxes from the memory.
Chapter 11 Checking if the machine has faxes in its memory Document jams 1 2 Press Menu/Set, 9, 0, 1. If the document is jammed, follow the steps below. If the LCD shows No Data, there are no faxes left in the machine’s memory. Documents can jam if they are not inserted or fed properly, or if they are too long. Follow the steps below to clear a document jam. —OR— If the LCD shows Enter Fax No. there are faxes in the machine’s memory. 1 2 Open the control panel cover.
Troubleshooting and routine maintenance Paper jams 3 Open the front cover. 4 Pull out the drum unit and toner cartridge assembly. The jammed paper may be pulled out with the toner cartridge and drum unit assembly, or this may release the paper so you can pull it out of drum unit or the paper tray opening. To clear paper jams, please follow the steps in this section. CAUTION After you have just used the machine, some parts inside the machine are extremely hot.
Chapter 11 5 6 7 Put the drum unit and toner cartridge assembly back into the machine. Paper is jammed at the back of the machine 1 Open the front cover. 2 Pull out the drum unit and toner cartridge assembly. 3 Open the back cover. Close the front cover. Put the paper tray in the machine.
Troubleshooting and routine maintenance 4 5 Pull the tab toward you to open the rear chute cover. Pull the jammed paper out of the fuser unit. If the jammed paper cannot be pulled out easily, push down the blue tab with one hand as you gently pull out the paper with the other hand. 6 7 Close the back cover. 8 Close the front cover. Paper is jammed inside the drum unit and toner cartridge assembly 1 Open the front cover. 2 Pull out the drum unit and toner cartridge assembly.
Chapter 11 4 Put the toner cartridge back into the drum unit until you hear it lock into place. If you put it in properly, the lock lever will lift automatically. 5 Put the drum unit and toner cartridge assembly back into the machine. 6 Close the front cover.
Troubleshooting and routine maintenance If you are having difficulty with your machine If you think there is a problem with the way your faxes look, make a copy first. If the copy looks good, the problem is probably not your machine. Check the chart below and follow the troubleshooting tips. DIFFICULTY SUGGESTIONS Printing or Receiving Faxes • Condensed print • Horizontal streaks • Top and bottom of sentences are cut off. Usually this is caused by a poor telephone connection.
Chapter 11 DIFFICULTY SUGGESTIONS Sending Faxes Poor fax send quality Try changing your resolution to Fine or S.Fine. Make a copy to check your machine’s scanner operation. If the copy quality is not good, clean the scanner. (See Cleaning the scanner on page 11-19.) Transmission Verification Report says ‘RESULT:NG’ or ‘RESULT:ERROR’. If you send a PC FAX message and get ‘RESULT:NG’ on the Transmission Verification Report, your machine may be out of memory.
Troubleshooting and routine maintenance DIFFICULTY SUGGESTIONS Printer Difficulties The machine does not print. Please make sure: • The machine is plugged in and the power switch is turned On. (See the Quick Setup Guide on page 7.) —OR— • The toner cartridge and drum unit are installed properly. (See Replacing the drum unit on page 11-24.) —OR— • The interface cable is securely connected between the machine and computer. (See the Quick Setup Guide.
Chapter 11 DIFFICULTY SUGGESTIONS Paper Handling Difficulties The machine does not feed paper. The LCD shows No Paper Fed or a Paper Jam message. If there is no paper, load a new stack of paper into the paper tray. If there is paper in the paper tray, make sure it is straight. If the paper is curled, you should straighten it. Sometimes it is helpful to remove the paper, turn the stack over and put it back into the paper tray. Reduce the amount of paper in the paper tray, and then try again.
Troubleshooting and routine maintenance Improving the print quality Examples of poor print quality ABCDEFGH CDEF abcdefghijk defg ABCD abcde 01234 Faint Recommendation Check the machine’s environment. Conditions such as humidity, high temperatures, and so on may cause this print fault. (See Choosing a location on page 1-2.) If the whole page is too light, Toner Save mode may be on. Turn off Toner Save mode in the Advanced tab of printer driver Properties.
Chapter 11 Examples of poor print quality Recommendation Cleaning the drum unit 78.5 mm 78.5 mm White Spots on black text and graphics at 78.5 mm intervals Dust, paper powder, glue, and so on may stick to the surface of the photosensitive drum (OPC) and cause black or white spots to appear on printed documents. Make a few copies of a blank, white sheet of paper. (See Making multiple copies on page 8-2.
Troubleshooting and routine maintenance Examples of poor print quality ABCDEFGH abcdefghijk ABCD abcde 01234 Black toner marks across the page Recommendation Make sure that you use paper that meets our specifications. (See About paper on page 1-9.) If you use label sheets for laser printers, the glue from the sheets may sometimes stick to the OPC drum surface. Clean the drum unit. (See Cleaning the drum unit on page 11-14.
Chapter 11 Examples of poor print quality Recommendation Check the paper type and quality. High temperatures and high humidity will cause paper to curl. Curl or wave If you don’t use the machine very often, the paper may have been in the paper tray too long. Turn over the stack of paper in the paper tray. Also, fan the paper stack and then rotate the paper 180° in the paper tray. Make sure that paper is loaded properly.
Troubleshooting and routine maintenance Compatibility If you are having difficulty sending or receiving a fax due to possible interference on the phone line, we recommend that you adjust the Equalization for compatibility to reduce the modem speed for fax operations. 1 Press ▲ or ▼ to select Basic or Normal or High. Press Menu/Set. 3 When you transport the machine, use the packing materials that came with your machine. If you do not pack the machine properly, you could void your warranty.
Chapter 11 9 Pack the drum unit and toner cartridge assembly, AC power cord, telephone line cord, ADF document output support flap and printed materials in the original carton as shown below: Routine maintenance IMPORTANT The drum unit contains toner, so handle it carefully. If toner scatters and your hands or clothes get dirty, immediately wipe or wash it off with cold water. Cleaning the outside of the machine IMPORTANT (for EU and Asia/Oceania) ■ Use neutral detergents.
Troubleshooting and routine maintenance 2 Wipe the outside of the machine with a soft cloth to remove dust. Cleaning the scanner 1 2 3 Turn off the machine’s power switch. Lift the control panel cover. Moisten a small clean soft, lint-free cloth with isopropyl alcohol and carefully remove dirt from the glass cover and the white bar above it. Control Panel Cover 3 Remove any paper that is in the paper tray. 4 Wipe the inside of the paper tray with a soft cloth to remove the dust.
Chapter 11 Cleaning the laser scanner window IMPORTANT IMPORTANT To prevent damage to the machine from static electricity, do not touch the electrodes shown below. ■ Do not use isopropyl alcohol to clean the laser scanner window. ■ Do not touch the laser scanner window with your fingers. 1 2 Before you clean the inside of the machine, turn off the machine’s power switch. Unplug the telephone line cord first, and then unplug the power cord from the electrical socket.
Troubleshooting and routine maintenance Cleaning the corona wire Replacing the toner cartridge We recommend placing the drum unit and toner cartridge assembly on a cloth or a large piece of disposable paper to avoid spilling and scattering toner. The toner cartridge can print up to 2,500 pages. When the toner cartridge is running low, the LCD shows Toner Low. Actual page count will vary depending on your average type of document (i.e., standard letter, detailed graphics).
Chapter 11 How to replace the toner cartridge 2 Hold down the lock lever on the left and pull the toner cartridge out of the drum unit. CAUTION Just after you use the machine, some internal parts of the machine will be extremely HOT! Never touch the shaded parts shown in the illustration. IMPORTANT 1 ■ Place the drum unit on a drop cloth or large piece of disposable paper to avoid spilling and scattering the toner. Open the front cover and pull out the drum unit and toner cartridge assembly.
Troubleshooting and routine maintenance 4 Gently rock the toner cartridge from side to side five or six times to distribute the toner evenly inside the cartridge. 5 Remove the protective cover. 6 Insert the new toner cartridge in the drum unit until it clicks into place. If you put it in properly, the lock lever will lift automatically.
Chapter 11 7 Clean the primary corona wire inside the drum unit by gently sliding the blue tab from right to left several times. Return the blue tab to the Home position (▼) before reinstalling the drum unit and toner cartridge assembly. 8 Install the drum unit and toner cartridge assembly in the machine. 9 Close the front cover. Replacing the drum unit The machine uses a drum unit to create print images on paper.
Troubleshooting and routine maintenance 2 CAUTION Just after you have used the machine, some internal parts of the machine are extremely HOT! So please be careful. 1 Open the front cover and pull out the drum unit and toner cartridge assembly. Hold down the lock lever on the left and pull the toner cartridge out of the drum unit. Note Discard the used drum unit according to local regulations, keeping it separate from domestic waste.
Chapter 11 5 Reinstall the drum unit and toner cartridge assembly in the machine. Machine Information 6 7 Do not close the front cover. Checking the Serial Numbers Press Options. Replace Drum? 1.Yes 2.No You can view the machine’s serial number on the LCD. 1 To confirm you are installing a new drum, press 1. 8 When the LCD shows Accepted, close the front cover. Press Menu/Set, 4, 1. 1.Serial No. 2 Press Stop/Exit.
Troubleshooting and routine maintenance Checking the Drum Life You can view the machine’s drum life on the LCD. 1 Press Menu/Set, 4, 3. 3.Drum Life Remaining:XXX% 2 Press Stop/Exit.
A Appendix A Telephone services for U.K. BT Call Sign (For U.K. Only) To enable the machine to work with BT Call Sign (Only with your external phone) 1 Press Menu/Set, 2, 0, 2. The screen displays the current setting of this feature. This machine feature lets you use the BT Call Sign subscriber service which allows you to have at least two separate telephone numbers on one phone line. Each phone number has its own distinctive ringing pattern, so you know which phone number is ringing.
Appendix A Distinctive Ring This user's guide uses the term ‘Distinctive Ring’ but different telephone companies have other names for this service such as SmartRing, RingMaster, Teen-Ring, Indent-a-Call or Indent-a-Ring. What does your telephone company’s ‘Distinctive Ring’ do? Your telephone company’s Distinctive Ring service allows you to have more than one number on the same phone line. If you need more than one phone number, it is cheaper than paying for an extra line.
Before you choose the ring pattern to register Registering the Distinctive Ring pattern You can only register one Distinctive Ring pattern with the machine. Some ring patterns cannot be registered. The ring patterns below are supported by this machine. Register the one your telephone company gives you.
Appendix A If you turn off Distinctive Ring, the machine will stay in Manual receive mode. You will need to set the Receive Mode again. (See To select or change your Receive Mode on page 4-2.) Viewing Caller ID List Caller ID memory stores information for up to thirty calls. When the thirty-first call comes in, information about the first call is erased. You can scroll through Caller ID information to review those calls made to your machine. 1 Caller ID 3.
Call Waiting The Call Waiting feature lets you use the Call Waiting subscriber service offered by many local telephone companies. This feature enables you to take a second call on your machine, without disconnecting the first caller. 1 To answer a Call Waiting signal while you are talking on the phone, ask the other party if you can put them on Hold to catch the other call. 2 Press Search/Speed Dial to switch to the second call. 3 To switch back to the first call, press Search/Speed Dial again.
Appendix A What is the Advantage of using Telstra® FaxStream® Duet® Function? How does Telstra® FaxStream® Duet® Work? Using Telstra® FaxStream® Duet® is the most efficient way to receive both fax and telephone calls on the same line. When the voice call comes in, all phones (extension and external) and the fax machine will ring to alert you to pick it up.
Set the Distinctive Ringing to ON 1 Press Menu/Set, 2, 0, 2. 2.Distinctive The screen displays the current setting of this feature. 2 Press ▲ or ▼ to select On (or Off). Press Menu/Set. 3 Press Stop/Exit. Caller ID (Caller IDentification) Caller ID is a telephone service that allows the subscriber to see a display of the caller’s phone number or name as the telephone rings. It is a fast way to screen your calls.
Appendix A Viewing Caller ID List Caller ID memory stores information for up to thirty calls; when the thirty-first call comes in, information about the first call is erased. You can scroll through Caller ID information to review those calls made to your machine. 1 Press Menu/Set, 2, 0, 3. 3.Caller ID 2 Press ▲ or ▼ to select Display# and press Menu/Set. 3 Press ▲ or ▼ to scroll through the Caller ID memory to select the Caller ID you want to view and press Menu/Set.
How Does FaxAbility Work? How to Turn FaxAbility OFF or ON Your telephone number will have the standard ring pattern of long, long tone, while the new number will have a ring pattern of long, silence, long, etc. When FaxAbility is On, you will not hear the first ring of all incoming calls on the fax machine. Extension phones will ring as usual. If the fax machine recognizes the ring pattern, all ringing will stop and the fax machine will answer and automatically receive the fax message.
Appendix A Caller ID (Caller IDentification) Caller ID is a telephone service that allows the subscriber to see a display of the caller’s phone number and name if available as the telephone rings. It is a fast way to screen your calls. You can respond quickly to calls you missed, because Caller IDs are received and stored in your machine memory.
Printing Caller ID List 1 2 Press Menu/Set, 2, 0, 3. Press ▲ or ▼ to select Print Report. Press Menu/Set. 3 Telephone Service for Some Countries Distinctive Ringing (For Singapore and Hong Kong) Press Start. Note If you use the Caller ID for Dial back… ■ Please be sure that you use appropriate dialling procedures for local and national call. ■ Please be sure that you make sure of the details of the exact number to be called back, and the need to insert prefix(es) for manual dialling.
Appendix A Setting the Distinctive Ringing 1 Press Menu/Set, 2, 0, 2. 2.Distinctive 2 Press ▲ or ▼ to select On (or Off). Press Menu/Set. 3 Press Stop/Exit. Viewing Caller ID List Caller ID memory stores information for up to thirty calls; when the thirty-first call comes in, information about the first call is erased. You can scroll through Caller ID information to review those calls made to your machine. 1 Press Menu/Set, 2, 0, 3. 3.
Advanced receiving operations Operation from extension telephones If you answer a fax call on an extension, or an external telephone that is correctly connected to the machine, you can make your machine take the call by using the Fax Receive Code. When you press the Fax Receive Code 51, the machine starts to receive the fax. If you answer a call and no one is on the line, you should assume that you’re receiving a manual fax.
Appendix A Changing the remote codes If you want to use Remote Activation, you have to turn on the remote codes. The preset Fax Receive Code is 51. The preset Telephone Answer Code is #51. If you want to, you can replace them with your own codes. 1 If it is not illuminated in green, press (Fax). 2 Press Menu/Set, 2, 1, 4. 4.Remote Code 3 Press ▲ or ▼ to select On (or Off).
Type C For Germany Extension Telephone Type D For Switzerland Note Extension Telephone External Telephone When you are using an external phone, the LCD shows Telephone. Connecting an external telephone answering device (TAD) Sequence You may choose to connect an external answering device. However, when you have an external TAD on the same telephone line as the machine, the TAD answers all calls and the machine “listens” for fax calling (CNG) tones.
Appendix A Type A Type D For the countries such as USA, Canada, Spain, Netherlands, Portugal, Poland, Hungary, Czech, Norway, Asia, Oceania and etc. For Switzerland TAD TAD TAD TAD Type B For the countries such as UK, France, Italy, Belgium, Sweden, Denmark and Finland.
Connections The external TAD must be connected as shown in the previous illustration. 1 Set your external TAD to one or two rings. (The machine’s Ring Delay setting does not apply.) 2 Record the outgoing message on your external TAD. 3 4 Set the TAD to answer calls. Set the Receive Mode to External TAD. (See Choosing the Receive Mode on page 4-1.) Recording outgoing message (OGM) on an external TAD Timing is important in recording this message.
Appendix A inserted into the modular socket of the white “T”-shaped connector provided as part of the line cord assembly. EXTENSION SOCKET EXTENSION SOCKET MASTER SOCKET INCOMING LINE FAX INADVISABLE CONNECTION OF EXTENSION SOCKETS Fig. 1. DISCONNECT EXTENSION SOCKET EXTENSION SOCKET MASTER SOCKET INCOMING LINE FAX FAX MACHINE MUST BE PLUGGED INTO MASTER SOCKET RECOMMENDED CONNECTION OF EXTENSION SOCKETS Fig. 2.
Converting telephone wall outlets There are three ways to convert to an RJ11 jack. The first two ways may require assistance from the telephone company. You can change the wall outlets from one RJ14 jack to two RJ11 jacks. Or, you can have an RJ11 wall outlet installed and slave or jump one of the phone numbers to it. The third way is the easiest: Buy a triplex adapter. You can plug a triplex adapter into an RJ14 outlet.
Appendix A Multi-line connections (PBX) Most offices use a central telephone system. While it is often relatively simple to connect the machine to a key system or a PBX (Private Branch Exchange), we suggest that you contact the company that installed your telephone system and ask them to connect the machine for you. It is advisable to have a separate line for the machine. If the machine is to be connected to a multi-line system, ask your installer to connect the unit to the last line on the system.
B Appendix B On-screen programming Your machine is designed to be easy to use with LCD on-screen programming using the navigation keys. User-friendly programming helps you take full advantage of all the menu selections your machine has to offer. Since your programming is done on the LCD, we have created step-by-step on-screen instructions to help you program your machine. All you need to do is follow the instructions as they guide you through the menu selections and programming options.
Appendix B Navigation keys You can scroll more quickly through each menu level by pressing the arrow for the direction you want: ▲ or ▼. Select an option by pressing Menu/Set when that option appears on the LCD. The LCD will then show the next menu level. Press ▲ or ▼ to scroll to your next menu selection. Press Menu/Set. Access the menu Go to the next menu level Accept an option When you finish setting an option, the LCD shows Accepted.
Select & Set Select & Set to accept to exit Main Menu Submenu Menu Selections Options Descriptions Page 1. General Setup 1. Mode Timer — 5 Mins 2 Mins 1 Min 30 Secs 0 Sec Off Sets the time to return to Fax mode. 2-4 2. Paper Type — Thin Plain Thick Thicker Transprncy Recycled Sets the type of paper in the paper tray. 2-4 3. Paper Size — Sets the size of the paper A4 in the paper tray. Letter Legal (USA and Canada only) Executive A5 A6 B5 B6 4. Volume 1.
Appendix B Select & Set Select & Set to accept to exit Main Menu Submenu Menu Selections Options Descriptions Page 1. General Setup 5. Auto Daylight (Clock change for Asia) — On Off Changes for Daylight Savings Time automatically. 2-8 6. Ecology 1. Toner Save On Off Increases the life of the toner cartridge. 2-8 2. Sleep Time (0-99) Conserves power. 2-8 7. LCD Contrast — Light Adjust the contrast of the LCD. 2-9 8. Security 1.
Select & Set Select & Set to accept to exit Main Menu Submenu Menu Selections Options Descriptions Page 2. Fax 1. Setup Receive 5. Auto Reduction On Off Reduces the size of incoming faxes. 4-4 (In Fax mode only) 6. Memory Receive On Off Automatically stores any incoming faxes in its memory if it runs out of paper. 4-6 Makes printouts darker or lighter. 4-5 Sets up your machine to poll another fax machine. 4-6 3-5 (Continued) (Continued) (for EU and Asia/Oceania) 7.
Appendix B Select & Set Select & Set to accept to exit Main Menu Submenu Menu Selections Options Descriptions Page 2. Fax 2. Setup Send 6. Polled TX 3-12 (Continued) (In Fax mode only) (for EU and Asia/Oceania) Sets up the document on your machine to be retrieved by another fax machine. (Continued) 6. Polled TX Standard Secure — (USA and Canada only) 3. Set Quick-Dial 4. Report Setting 7.
Select & Set Select & Set to accept to exit Main Menu Submenu Menu Selections Options Descriptions 2. Fax 5. Remote Fax Opt 1. Forward/Store Off Fax Forward Fax Storage 6-1 Sets the machine to forward fax messages to store incoming faxes in the memory (so you can retrieve them while you are away from your machine). (Continued) 6. Remaining Jobs (Backup Print) If you selected Fax Forward, you can turn on the safety feature Backup Print. 2.
Appendix B Select & Set Select & Set to accept to exit Main Menu Submenu Menu Selections Options Descriptions Page 4. Machine Info. 1. Serial No. — — Lets you check the serial number of your machine. 11-26 2. Page Counter — Total Copy Print List/Fax Lets you check the number of total pages the machine has printed during its life. 11-26 3. Drum Life — — You can check the percentage of drum life that remains available. 11-27 1.
Select & Set Select & Set to accept Main Menu Submenu Menu Selections Options Descriptions 0. Initial Setup 6. Country — UK/Germany/ France/Italy/ Spain/ Netherlands/ Belgium/ Portugal/ Switzerland/ Sweden/ Denmark/ Norway/ Finland/ Hungary/ Turkey/ South Africa/ Israel/ General1/ General2* Select the county. (For EU) (Continued) 0.Initial Setup Page * General2 is for future modification. (same to General1 at present) 0.
Appendix B Select & Set Select & Set to accept Main Menu Submenu Menu Selections Options Descriptions 0. Initial Setup 6. Country — Select the county. (For USA, Canada and Asia) (For USA and Canada) to exit Page United States/ Canada (For Asia) (Continued) Asia/ Singapore/ Others (For Oceania) Australia/ New Zealand 0. Local Language — (Not available in Oceania) (For USA and Canada) English/ Français/ Español/ Português (For Asia) Allows you to change the LCD language for your country.
Entering Text When you are setting certain menu selections, such as the Station ID, you may need to type text into the machine. Most of the number keys have three or four letters printed on them. The keys for 0, # and do not have printed letters because they are used for special characters. By pressing the appropriate number key repeatedly, you can access the character you want.
G Glossary ADF (automatic document feeder) The document can be placed in the ADF and scanned one page at a time automatically. Auto Reduction Reduces the size of incoming faxes. Automatic fax transmission Sending a fax without picking up the handset of an external phone. Automatic Redial A feature that enables your machine to redial the last fax number after five minutes if the fax did not go through because the line was busy.
Easy Receive Enables your machine to respond to CNG tones if you interrupt a fax call by answering it. ECM (Error Correction Mode) Detects errors during fax transmission and resends the pages of the fax that had an error. Extension phone A telephone using the same line as your fax but plugged into a separate wall socket. External phone A TAD (telephone answering device) or telephone that is connected to your machine.
Glossary Menu mode Programming mode for changing your machine’s settings. One-Touch Keys on the machine’s control panel where you can store numbers for easy dialling. You can store a second number on each key if you press Shift and the One-Touch key together. Out of Paper Reception Receives faxes into the machine’s memory when the machine is out of paper. Overseas Mode Makes temporary changes to the fax tones to accommodate noise and static on overseas phone lines. Pause Allows you to place a 3.
TAD (telephone answering device) You can connect an external TAD to your machine. Telephone Answer Code (Fax/Tel mode only) When the machine answers a voice call, it pseudo/double-rings. You can pick up at an extension phone by pressing this code (# 5 1). Temporary settings You can select certain options for each fax transmission and copy without changing the default settings. Tone A form of dialling on the telephone line used for Touch Tone telephones.
S Specifications Product description General Memory Capacity 16 MB Automatic Document Feeder (ADF) Up to 20 pages (A4: 80 g/m2, Letter: 20lb) Paper Tray 250 Sheets (80 g/m2) Printer Type Laser Print Method Electrophotography by semiconductor laser beam scanning LCD (Liquid Crystal Display) 16 characters × 1 line Power Source 220 - 240V AC 50/60Hz (For EU and Asia/Oceania) 100 - 120V AC 50/60Hz (For USA and Canada) Power Consumption Copying: Average 475 W Standby: Average 80 W Sleep: Average
Dimensions (For EU and Asia/Oceania) (For USA and Canada) 14.7 in. (374 mm) 374 mm 510 mm 14.7 in. (374 mm) 363 mm 10.3 in. (262 mm) Weight Without Drum/Toner Unit: 7.25 kg (For EU and Asia/Oceania) 16.2lb (7.35kg) (For USA and Canada) Noise Operating: Standby: 53 dB A or less 30 dB A or less Temperature Operating: Storage: 10 - 32.5°C( 50°F - 90.
Specifications Print media Paper Input Paper Tray ■ Paper type: Plain paper, Recycled paper or Transparencies 1 ■ Paper size: A4, Letter , Legal (USA and Canada)2, Executive, A5, A6, B5 and B6 For more details, see About paper starting on page 1-9.
Fax Compatibility ITU-T Group 3 Coding System MH/MR/MMR/JBIG Modem Speed Automatic Fallback: 33600bps Document Size ADF Width: 147.3 to 215.9 mm (5.8 to 8.5 in.) ADF Height: 100 to 356 mm (3.9 to 14 in.) Scanning Width Max. 215.9 mm (8.2 in.) Printing Width Max. 215.9 mm (8.2 in.) Grey Scale 64 levels Polling Types Standard, Secure, Timer, Sequential Contrast Control Automatic/Light/Dark (manual setting) Resolution • Horizontal 203 dot/inch (8 dot/mm) • Vertical Standard - 3.
Specifications Printer Emulation Windows® GDI Printer Driver Support for Windows® 2000/XP/Vista/7 Resolution Up to 1200 x 600 dots per inch (dpi) Print Quality Normal printing mode Economy printing mode (save toner usage) Print Speed up to 14 pages/minute A4 size up to 15 pages/minute Letter size Does not include the time it takes to feed the paper.
Interfaces Interface Recommended Cable USB A USB cable that is not longer than 2.0 m (6 feet). Note Your machine has a USB 2.0 Full-speed interface. This interface is compatible with USB 2.0 Hi-Speed; however, the maximum data transfer rate will be 12 Mbits/s. This machine can also be connected to a computer that has a USB 1.1 interface. Please make sure you use a USB 2.0 interface cable that is no longer than 2.0 m (6 feet).
Specifications Computer requirements Minimum System Requirements Computer Platform & Operating System Version Processor Minimum Speed Minimum RAM Windows® Operating System1 Intel® Pentium® II or equivalent 64 MB Windows® 2000 Professional Windows® XP Home Windows® XP Professional Recommended RAM Hard Disk Space to install For Drivers For Applications 128 MB 90 MB 130 MB 128 MB 256 MB 150 MB 310 MB Windows® XP Professional x64 Edition 64-bit (Intel®64 or AMD64) supported CPU 256 MB 512 M
Consumable items Toner Cartridge Life Standard Toner Cartridge: Up to 2,500 pages * *(when printing letter or A4 size paper at 5% print coverage) Note Toner life expectancy will vary depending upon the type of average print job. Drum Unit Life Expectancy Up to 12,000 pages Note There are many factors that determine the drum life, such as temperature, humidity, type of paper, toner you use and number of pages per print job.
I Index A Access codes, storing and dialing ........... 5-4 ADF (automatic document feeder) .......... 1-8 ADF cover ............................................. 11-4 Answering machine (TAD) ....................A-15 connecting ..........................................A-17 Automatic fax receive ............................................ 4-1 Fax Detect ......................................... 4-3 fax redial .............................................. 3-3 transmission ................................
Unable to Init. ..................................... 11-3 Unable to Print ................................... 11-3 Unable to Scan ................................... 11-3 Extension telephone, using ......... A-13, A-17 External telephone, connecting .............A-14 receiving faxes ................................... A-13 Ring Delay ............................................4-2 Telephone Answer Code ................... A-13 FaxStream® Duet® ................................ A-6 FCC notices .............
Index O One-Touch changing .............................................. 5-2 setting up ............................................. 5-1 using .................................................... 3-1 Out of Area (Caller ID) ............................A-4 Out of Memory message ......................... 3-4 P Paging ..................................................... 6-2 Paper ............................................... 1-9, S-3 Size ......................................................
T TAD (telephone answering device), external ................................4-1, A-15, A-19 connecting ................................ A-15, A-17 receive mode ........................................ 4-1 recording OGM ...................................A-17 with two-line jack ................................A-19 Telstra® FaxStream® Duet® ....................A-5 Text, entering ........................................B-11 special characters ..............................B-11 Toner cartridge replacing ......
Press 9 0. EXIT REMOTE OPERATION Press 9 8 then for External TAD, press 1. Fax/Tel, press 2. Fax Only, press 3. CHANGE RECEIVE MODE 1 long beep — Fax messages 3 short beeps — No messages Press 9 7 1 CHECK RECEIVING STATUS 4 Using Remote Access Code 1 Dial your fax number from a telephone or fax machine using touch tone. 2 When your machine answers, immediately enter your Remote Access Code (3 digits followed by ).
Changing Remote Access Code The cannot be changed. 1 Press Menu/Set, 2, 5, 2 2 Enter a three-digit code using numbers 0-9, or . 3 Press Menu/Set. Stop/Exit. 4 Press Remote Commands CHANGE FAX FORWARDING SETTING Press 9 5. then to Turn feature Off, press 1. Select Fax Forwarding, press 2. 2 Program Fax Forwarding Number, press 4. Enter the new fax number where you want your fax messages forwarded followed by . Turn Fax Storage On, press 6.
This machine is approved for use in the country of purchase only.