Copier User Manual

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11 Troubleshooting and routine maintenance
Troubleshooting.................................................................................................11-1
Error messages ...........................................................................................11-1
Checking if the machine has faxes in its memory ...................................11-4
Forwarding faxes to another fax machine ...............................................11-4
Document jams............................................................................................11-4
Paper jams ..................................................................................................11-5
Paper is jammed inside the machine.......................................................11-5
Paper is jammed at the back of the machine ..........................................11-6
Paper is jammed inside the drum unit and toner cartridge assembly......11-7
If you are having difficulty with your machine ..............................................11-9
Improving the print quality .........................................................................11-13
Cleaning the drum unit ..............................................................................11-14
Compatibility..............................................................................................11-17
Packing and shipping the machine..................................................................11-17
Routine maintenance.......................................................................................11-18
Cleaning the outside of the machine .........................................................11-18
Cleaning the scanner.................................................................................11-19
Cleaning the laser scanner window...........................................................11-20
Cleaning the corona wire...........................................................................11-21
Replacing the toner cartridge ....................................................................11-21
How to replace the toner cartridge ............................................................11-22
Replacing the drum unit.............................................................................11-24
Machine Information ........................................................................................11-26
Checking the Serial Numbers....................................................................11-26
Checking the Page Counters.....................................................................11-26
Checking the Drum Life.............................................................................11-27
A Appendix A
Telephone services for U.K. ............................................................................... A-1
BT Call Sign (For U.K. Only) ........................................................................ A-1
To enable the machine to work with BT Call Sign
(Only with your external phone) ........................................................... A-1
Setting up telephone services (for USA and Canada)........................................ A-1
Distinctive Ring............................................................................................. A-2
What does your telephone company’s ‘Distinctive Ring’ do?................... A-2
What does ‘Distinctive Ring’ do?.............................................................. A-2
Do you have Voice Mail?.......................................................................... A-2
Before you choose the ring pattern to register ......................................... A-3
Registering the Distinctive Ring pattern ................................................... A-3
Turning off the Distinctive Ring................................................................. A-3
Caller ID........................................................................................................ A-4
Viewing Caller ID List ............................................................................... A-4
Printing Caller ID List................................................................................ A-4
Call Waiting .............................................................................................. A-5
Telephone Service for Australia.......................................................................... A-5
Telstra
®
FaxStream
®
Duet
®
(Distinctive Ringing)......................................... A-5
What is the Advantage of using Telstra
®
FaxStream
®
Duet
®
Function?
..... A-6
How does Telstra
®
FaxStream
®
Duet
®
Work? ......................................... A-6
Set the Distinctive Ringing to ON ............................................................. A-7