Paper type: Wood Free 80g/m2, Paper Thickness=100 µm // Pages in book=80 // Print scale=81% Gap (when printed at 81% scale) = Pages in book × Paper thickness / 2 = 4.000000 mm RICOH COMPANY, LTD. 15-5, Minami Aoyama 1-chome, Minato-ku, Tokyo 107-8544, Japan Phone: +81-(0)3-3479-3111 The Netherlands RICOH EUROPE B.V. Groenelaan 3, 1186 AA, Amstelveen Phone: +31-(0)20-5474111 Italy RICOH ITALIA SpA Via della Metallurgia 12, 37139 Verona Phone: +39-045-8181500 United Kingdom RICOH UK LTD.
Paper type: Wood Free 80g/m2, Paper Thickness=100 µm // Pages in book=80 // Print scale=81% Gap (when printed at 81% scale) = Pages in book × Paper thickness / 2 = 4.000000 mm Introduction This manual contains detailed instructions on the operation and maintenance of this machine. To get maximum versatility from this machine all operators should carefully read and follow the instructions in this manual. Please keep this manual in a handy place near the machine.
AresPGBMaintGuide-F_FM.book Page i Friday, July 26, 2002 5:17 PM TABLE OF CONTENTS Trademarks.............................................................................................................1 Safety Information .................................................................................................2 Safety During Operation.............................................................................................2 ENERGY STAR Program ..................................................
AresPGBMaintGuide-F_FM.book Page ii Friday, July 26, 2002 5:17 PM 5. Troubleshooting Error & Status Messages on the Control Panel ................................................ 53 Printer Does Not Print ......................................................................................... 62 Other Printing Problems ..................................................................................... 65 Removing Misfed Paper ..............................................................................
AresPGBMaintGuide-F_FM.book Page 1 Friday, July 26, 2002 5:17 PM Trademarks Microsoft, Windows and Windows NT are registered trademarks of Microsoft Corporation in the United States and/or other countries. IPS-PRINT Printer Language Emulation Copyright© 1999-2000 Oak Technology, Inc., All rights reserved. Other product names used herein are for identification purposes only and might be trademarks of their respective companies. We disclaim any and all rights in those marks.
AresPGBMaintGuide-F_FM.book Page 2 Friday, July 26, 2002 5:17 PM Safety Information When using your printer, the following safety precautions should always be followed. Safety During Operation In this manual, the following important symbols are used: R WARNING: Indicates a potentially hazardous situation which, if instructions are not followed, could result in death or serious injury.
AresPGBMaintGuide-F_FM.book Page 3 Friday, July 26, 2002 5:17 PM R WARNING: • It is dangerous to handle the plug with wet hands. Doing this may result in receiving an electric shock. • Connect the power cord directly into a wall outlet and never use an extension cord. • Disconnect the power plug (by pulling the plug, not the cable) if the power cable or plug becomes frayed or otherwise damaged.
AresPGBMaintGuide-F_FM.book Page 4 Friday, July 26, 2002 5:17 PM R CAUTION: • Do not eat or swallow toner. • Keep toner (used or unused) and toner cartridge out of reach of children. • Protect the equipment from dampness or wet weather, such as rain, snow, and so on. • Unplug the power cord from the wall outlet before you move the equipment. While moving the equipment, you should take care that the power cord will not be damaged under the equipment.
AresPGBMaintGuide-F_FM.book Page 5 Friday, July 26, 2002 5:17 PM R CAUTION: • When removing misfed paper, do not touch the fusing unit because it could be very hot. • To prevent an injury, this printer should be lifted by at least two people. • When moving the machine, each person should hold the handles that are located on opposite sides, and then lift it slowly. Lifting it carelessly or dropping it may cause an injury.
AresPGBMaintGuide-F_FM.book Page 6 Friday, July 26, 2002 5:17 PM ENERGY STAR Program As an ENERGY STAR Partner, we have determined that this machine model meets the ENERGY STAR Guidelines for energy efficiency. The ENERGY STAR Guidelines intend to establish an international energy-saving system for developing and introducing energy-efficient office equipment to deal with environmental issues, such as global warming.
AresPGBMaintGuide-F_FM.book Page 7 Friday, July 26, 2002 5:17 PM How to Read This Manual Symbols In this manual, the following symbols are used: R WARNING: This symbol indicates a potentially hazardous situation which, if instructions are not followed, could result in death or serious injury. R CAUTION: This symbol indicates a potentially hazardous situation which, if instructions are not followed, may result in minor or moderate injury or damage to property.
AresPGBMaintGuide-F_FM.
AresPGBMaintGuide-F_FM.book Page 9 Friday, July 26, 2002 5:17 PM 1. Getting Started Features of this Printer ❖ High Image Quality True 1200 x 1200 dpi resolution provides high resolution. You can print various business documents in fine detail from presentations and newsletters containing illustrations or graphics to catalogues, ads, and pictures. In addition, the built-in automatic color registration function assures high image quality at all times.
AresPGBMaintGuide-F_FM.book Page 10 Friday, July 26, 2002 5:17 PM Getting Started Guide to the Printer Exterior: Front View 1 1 2 4 3 5 6 7 ZHBH020E 1. Standard Tray 5. Front Cover Output is stacked here with the print side down. Open this cover when replacing the fusing unit or transfer roller, installing the Duplex Unit, or removing misfed paper. 2. Upper Left Cover Open this cover when replacing toner cartridges. 3.
AresPGBMaintGuide-F_FM.book Page 11 Friday, July 26, 2002 5:17 PM Guide to the Printer Basic Model Printer Exterior: Rear View 1 4 5 6 7 1 2 8 9 3 10 ZHBH031E 1. Ventilator 5. Controller Board The ventilator helps to keep the components inside the printer from overheating. Do not block the ventilator as it may cause a printer malfunction due to overheating. Slide this out when installing options such as Memory Unit, Printer Hard Disk, 1394 Interface Unit, 802.11b Interface Unit, USB2.
AresPGBMaintGuide-F_FM.book Page 12 Friday, July 26, 2002 5:17 PM Getting Started Network Standard Model Exterior: Rear View 1 4 5 6 7 8 9 10 1 2 3 11 ZHBH030E 1. Ventilator 5. Controller Board The ventilator helps to keep the components inside the printer from overheating. Do not block the ventilator as it may cause a printer malfunction due to overheating. Slide this out when installing options such as Memory Unit, Printer Hard Disk, 1394 Interface Unit, 802.11b Interface Unit, USB2.
AresPGBMaintGuide-F_FM.book Page 13 Friday, July 26, 2002 5:17 PM Guide to the Printer Inside 1 4 1 5 6 7 2 3 ZHBH040E 1. Fusing Unit 5. Photo Conductor Unit Color/Black Fuses the image on paper. When "Replace Fusing Unit" appears on the panel display, replace this unit. When "Replace Color PCU" or "Replace Black PCU" appears on the panel display, replace the indicated Photo Conductor Unit. 2. Transfer Roller When "Replace Fusing Unit" appears on the panel display, replace this roller. 3.
AresPGBMaintGuide-F_FM.book Page 14 Friday, July 26, 2002 5:17 PM Getting Started Control Panel 1 ZHBSA010E 1. Panel Display 5. {Menu}} Key Shows the current status of the printer and error messages. Press this key to make and check the current printer settings. 2. {Job Reset}} Key 6. Power Indicator When the printer is online, press this key to cancel any ongoing print job. Power indicator is on while the power switch is on.
AresPGBMaintGuide-F_FM.book Page 15 Friday, July 26, 2002 5:17 PM 2. Paper and Other Media Paper and Other Media Supported by This Printer Paper Sizes This section describes the paper size, feed direction, and the maximum amount of paper that can be loaded into each paper tray in this printer. Note ❒ The following symbols and terminology are used to represent the feed direction.
AresPGBMaintGuide-F_FM.book Page 16 Friday, July 26, 2002 5:17 PM 162 × 229 K 114 × 162 DL Env (4.33 × 8.66 inches) K 110 × 220 Monarch Env (3 7/8 × 7 1/2 inches) K 98.4 × 190.5 Custom Size - - K 195 × 267 16K (7.68 × 10 /2 inches) 1 Paper Feed Unit (Tray 2/3) K C6 Env (4.49 × 6.38 inches) Tray 1 C5 Env (6.38 × 9.02 inches) Bypass Tray Size (mm) 2 Feed direction Paper and Other Media • Means that the size is supported and the printer selects the paper size automatically.
AresPGBMaintGuide-F_FM.book Page 17 Friday, July 26, 2002 5:17 PM 81/4 × 13 Foolscap F4 K 81/2 × 13 F/GL K 8 × 13 Com#10 Env K 4 1/8 × 9 1/2 C5 Env K 6.38 × 9.02 C6 Env K 4.49 × 6.38 DL Env K 4.33 × 8.66 Monarch Env K 3 7/8 × 7 1/2 Custom Size - - 16K K 7.
AresPGBMaintGuide-F_FM.book Page 18 Friday, July 26, 2002 5:17 PM Paper and Other Media Paper Recommendations Loading Paper Important ❒ Do not use paper that is meant for an ink-jet printer, or it may stick to the fusing unit and cause a paper misfeed. ❒ Set the paper as described below • Tray 1: Print side facing up • Paper Feed Unit: Print side facing up • Bypass Tray: Print side facing down ❒ Print quality cannot be guaranteed if paper other than the ones recommended is used.
AresPGBMaintGuide-F_FM.book Page 19 Friday, July 26, 2002 5:17 PM Paper and Other Media Supported by This Printer • When printing on the reverse side of plain paper that has been already printed on, load it on the Bypass Tray with print side down, and then select [Plain:Dup. Back] with the control panel or the printer driver. Only the Bypass Tray supports this function. ❖ Thick Paper • Thick paper refers to paper between 106 g/m2 (28.2 lb. Bond) to 165 g/m2 (90 lb. Index).
AresPGBMaintGuide-F_FM.book Page 20 Friday, July 26, 2002 5:17 PM Paper and Other Media • Separate stuck OHP transparencies every time before printing. • If OHP transparencies stick together when they feed, set them on the tray one by one or select "Slip sheet" in the printer driver. For more information about using "Slip sheet", see the printer driver's Help. • Confirm that the top of the stack is not higher than the limit mark inside the tray.
AresPGBMaintGuide-F_FM.book Page 21 Friday, July 26, 2002 5:17 PM Paper and Other Media Supported by This Printer • • • • • • • • Damp paper Paper that is dry enough to emit static electricity Paper that has already been printed onto, except a preprinted letterhead Special paper, such as thermal paper, aluminum foil, carbon paper and conductive paper Paper whose weight is heavier or lighter than the limitation.
AresPGBMaintGuide-F_FM.book Page 22 Friday, July 26, 2002 5:17 PM Paper and Other Media Loading Paper R CAUTION: • When pulling the paper tray out, be careful not to pull it strongly. If you do, the tray might fall and cause an injury. 2 C Adjust the side guides to the paper size you want to load. Loading Paper in Tray 1/Optional Paper Feed Unit A Pull the paper tray out of the printer until it stops. After that, lift it slightly, and then pull it out completely. Place it on a flat surface.
AresPGBMaintGuide-F_FM.book Page 23 Friday, July 26, 2002 5:17 PM Loading Paper Changing paper size of the paper tray A Pull D Adjust the side guides to the paper size you want to load. the paper tray out of the printer until it stops. After that, lift it slightly, and then pull it out completely. Place it on a flat surface 2 ZHBY060E E Load paper into the paper tray, with the print side up. ZHBY010E B Remove the paper.
AresPGBMaintGuide-F_FM.book Page 24 Friday, July 26, 2002 5:17 PM Paper and Other Media Note ❒ When selecting "Plain Paper", select either "Thin" or "Normal" for "PlainPaper Type" in the "Maintenance" menu. A Press the {Menu}} key. 2 "Menu" appears on the panel display. B Press the {U} or {T} key to display "Paper Input", and then press the {Enter #} } key. Menu: Paper Input C Press the {U} or {T} key to display "Paper Type", and then press the {Enter #} } key.
AresPGBMaintGuide-F_FM.book Page 25 Friday, July 26, 2002 5:17 PM Loading Paper A Open the Bypass Tray. D Adjust the side guides to the paper width. 2 ZHBY070E B Extend the Bypass Tray. ZHBY100E Important ❒ Confirm that the top of the stack is not higher than the limit mark inside the tray. ❒ Shuffle the paper before loading the stack onto the tray so multiple sheets are not fed in at the same time.
AresPGBMaintGuide-F_FM.book Page 26 Friday, July 26, 2002 5:17 PM Paper and Other Media D Press the {U} or {T} key to display the size and direction of the paper in the Bypass Tray. Bypass Size: 8 1/2 × 13 play "Paper Input", and then press the {Enter #} } key. Menu: Paper Input In about two seconds, “Menu” appears on the panel display. E Press the {On Line} } key. "Ready" appears on the panel display.
AresPGBMaintGuide-F_FM.book Page 27 Friday, July 26, 2002 5:17 PM Loading Paper Specifying a paper type for the Bypass Tray By selecting the paper type you want to load, the printer can perform printing better. You can select from the following paper types: • Plain Paper, Recycled Paper, Special Paper, Color Paper, Letterhead, Preprinted, Prepunched, Labels (adhesive label paper), Bond Paper, Cardstock, Transparency (OHP transparency), Thick Paper, Plain:Dup.Back (reverse side of plain paper), Thick:Dup.
AresPGBMaintGuide-F_FM.
AresPGBMaintGuide-F_FM.book Page 29 Friday, July 26, 2002 5:17 PM 3. Replacing Consumables and Maintenance Kit Toner Cartridge R WARNING: • Do not incinerate spilled toner or used toner. Toner dust is flammable and might ignite when exposed to an open flame. Disposal should take place at an authorized dealer or an appropriate collection site. If you dispose of the used toner cartridges yourself, dispose of them according to local regulations.
AresPGBMaintGuide-F_FM.book Page 30 Friday, July 26, 2002 5:17 PM Replacing Consumables and Maintenance Kit B Remove the toner cartridge for the color you want to replace. Important ❒ Do not open the shutter at the bottom of the toner cartridge. The toner may spill. 3 ZHBH900E You can remove all four cartridges in the same way. In the illustration, yellow cartridge is used as an example. Important ❒ Do not shake the removed toner cartridge. The remaining toner may spill.
AresPGBMaintGuide-F_FM.book Page 31 Friday, July 26, 2002 5:17 PM Toner Cartridge F Insert the toner cartridge in the direction of the arrow. You can install all four cartridges in the same way. 3 ZHBH490E Important ❒ Do not repeatedly install and remove the toner cartridges. This could result in a toner leak. G Close the upper left cover of the printer. ZHBH500E Note ❒ If the toner cartridge is not installed properly, you cannot close the upper left cover of the printer.
AresPGBMaintGuide-F_FM.book Page 32 Friday, July 26, 2002 5:17 PM Replacing Consumables and Maintenance Kit Waste Toner Bottle Type 125 R WARNING: • Do not incinerate spilled toner or used toner. Toner dust is flammable and might ignite when exposed to an open flame. Disposal should take place at an authorized dealer or an appropriate collection site. If you dispose of the used toner containers yourself, dispose of them according to local regulations.
AresPGBMaintGuide-F_FM.book Page 33 Friday, July 26, 2002 5:17 PM Waste Toner Bottle Type 125 F Place the new waste toner bottle in the position as shown in the illustration. 3 ZHBH660E G Lock the waste toner bottle. ZHBH670E Important ❒ Be sure to lock the waste toner bottle to prevent toner from leaking inside the printer. H Close the right cover slowly. ZHBH430E I Turn on the power.
AresPGBMaintGuide-F_FM.book Page 34 Friday, July 26, 2002 5:17 PM Replacing Consumables and Maintenance Kit Photo Conductor Unit Type 125 Black/Color R WARNING: • Do not incinerate spilled toner or used toner. Toner dust is flammable and might ignite when exposed to an open flame. Disposal should take place at an authorized dealer or an appropriate collection site. If you dispose of the used toner containers yourself, dispose of them according to local regulations.
AresPGBMaintGuide-F_FM.book Page 35 Friday, July 26, 2002 5:17 PM Photo Conductor Unit Type 125 Black/Color C Pull out the green levers on the left and right that are fastening the inner cover to unlock the levers. B Pull out the photo conductor unit slowly. 3 ZHBH330E ZHBH300E D Lift the inner cover until it stays up. Photo Conductor Unit Type 125 Color A Pinch the green lever to unlock the unit. ZHBH310E E Remove the photo conductor unit.
AresPGBMaintGuide-F_FM.book Page 36 Friday, July 26, 2002 5:17 PM Replacing Consumables and Maintenance Kit C Pinch the green part to unlock. Important ❒ Do not remove the cover attached to the bottom of the photo conductor unit yet. ❒ After you take the new Photo Conductor Unit out of the bag, quickly install it. H Align the green arrow at the tip of 3 ZHBHa910E D Pull out the photo conductor unit slowly. Important ❒ Be sure to hold the unit with both hands, and then pull it out slowly.
AresPGBMaintGuide-F_FM.book Page 37 Friday, July 26, 2002 5:17 PM Photo Conductor Unit Type 125 Black/Color I Push the front of the photo conductor unit slowly, sliding the unit on the cover and into the machine until it stops. J Lower the inner cover slowly. ❖ Photo Conductor Unit Type 125 Black 3 ZHBH410E K Push the green lever to fasten the inner cover. ZHBH390E ❖ Photo Conductor Unit Type 125 Color ZHBH420E L Close the right cover slowly.
AresPGBMaintGuide-F_FM.book Page 38 Friday, July 26, 2002 5:17 PM Replacing Consumables and Maintenance Kit Fusing Unit Type 125 R CAUTION: • The inside of the machine becomes very hot. Do not touch the parts with a "v" label (means hot surface). Touching a part with a "v" label (means hot surface) could result in a burn. 3 • The fusing unit becomes very hot. When installing the new fusing unit, turn off the printer and wait about 30 minutes. After that, install the new fusing unit.
AresPGBMaintGuide-F_FM.book Page 39 Friday, July 26, 2002 5:17 PM Fusing Unit Type 125 B Open the front cover by pushing the front cover release button. E Remove the fusing unit slowly. 3 ZHBH230E ZHBP281E C Pinch the connector lever, and then pull out the connector. F Take out the new fusing unit from the box. G Place the unit as shown, and then insert the new fusing unit slowly. ZHBH210E D Push the green release buttons on the left and right outwards to unlock the fusing unit.
AresPGBMaintGuide-F_FM.book Page 40 Friday, July 26, 2002 5:17 PM Replacing Consumables and Maintenance Kit I Push in the connector. 3 L Hold the green part as shown, and then insert the transfer roller into the printer. ZHBH260E J Turn the green part in the direc- tion of the arrow, and then remove the transfer roller. ZHBH620E Important ❒ The end with a longer shaft must be on the left. M Close the front cover slowly. N Turn on the power. O Make the setting from the control panel.
AresPGBMaintGuide-F_FM.book Page 41 Friday, July 26, 2002 5:17 PM Fusing Unit Type 125 B Press the {U} or {T} key to display “Maintenance”, and then press the {Enter #} } key. Menu: Maintenance C Press the {U} or {T} key to display “Maint. Reset”, and then press the {Enter #} } key. 3 Maintenance: Maint. Reset D Press the {U} or {T} key to display “Fusing Unit”, and then press the {Enter #} } key. Maint. Reset Fusing Unit The following message appears.
AresPGBMaintGuide-F_FM.book Page 42 Friday, July 26, 2002 5:17 PM Replacing Consumables and Maintenance Kit Intermediate Transfer Unit Type 125 R CAUTION: • The inside of the machine becomes very hot. Do not touch the parts with a "v" label (means hot surface). Touching a part with a "v" label (means hot surface) could result in a burn. 3 A Turn off the power. B Open the right cover of the printer. Replace the transfer belt when the following message appears on the panel display.
AresPGBMaintGuide-F_FM.book Page 43 Friday, July 26, 2002 5:17 PM Intermediate Transfer Unit Type 125 E Lift the inner cover until it stays up. G Remove the waste toner bottle slowly. 3 ZHBH310E F Unlock the waste toner bottle. ZHBH650E H Turn the green screws on the left and right in the direction of the arrows to loosen them. ZHBH630E Important ❒ Do not lock the waste toner bottle that has been removed. Toner may spill. ZHBH520E The screws are not removed.
AresPGBMaintGuide-F_FM.book Page 44 Friday, July 26, 2002 5:17 PM Replacing Consumables and Maintenance Kit J Raise the green cover, hold the transfer belt as shown, and then remove the transfer belt. M Close the green cover, and then insert it until it stops. 3 ZHBH920E ZHBH540E Important ❒ Be sure to hold the unit with both hands, and then pull it out slowly. N Turn the green screws on the left and right in the direction of the arrows to tighten them. ❒ Do not touch the belt part.
AresPGBMaintGuide-F_FM.book Page 45 Friday, July 26, 2002 5:17 PM Intermediate Transfer Unit Type 125 P Lock the waste toner bottle. S Close the right cover. ZHBH670E Important ❒ Be sure to lock the waste toner bottle to prevent toner from leaking inside the printer. Q Lower the inner cover slowly. 3 ZHBH430E T Turn on the power. U Make the setting from the control panel.
AresPGBMaintGuide-F_FM.book Page 46 Friday, July 26, 2002 5:17 PM Replacing Consumables and Maintenance Kit C Press the {U} or {T} key to display "Maint. Reset", and then press the {Enter #} } key. Maintenance: Maint. Reset D Press the {U} or {T} key to display "Transfer Belt", and then press the {Enter #} } key. 3 Maint. Reset: Transfer Belt The following message appears. Transfer Belt: Press # to Reset E Press the {Enter #} } key. Wait for a few seconds. F Press the {On Line} } key.
AresPGBMaintGuide-F_FM.book Page 47 Friday, July 26, 2002 5:17 PM 4. Cleaning and Adjusting the Printer Cautions to Take When Cleaning R WARNING: • Do not remove any covers or screws other than those specified in this manual. Some parts of the machine are at a high voltage and could give you an electric shock. Also, if the machine has laser systems, direct (or indirect) reflected eye contact with the laser beam may cause serious eye damage.
AresPGBMaintGuide-F_FM.book Page 48 Friday, July 26, 2002 5:17 PM Cleaning and Adjusting the Printer Adjusting the Color Registration When the printer is moved, when the Fusing Unit is replaced, or after printing repeatedly for some time, registration shifting might occur. By performing color registration adjustment, you can maintain optimum print results. If the color documents show registration shifting, perform automatic color adjustment. A Press the {Menu}} key.
AresPGBMaintGuide-F_FM.book Page 49 Friday, July 26, 2002 5:17 PM Adjusting the Image Density Adjusting the Image Density Adjust the image density when the print side of the page is shaded or the print image looks patchy. Important ❒ Extreme settings may create output that appears dirty. ❒ Image density settings should be made from the application or the printer driver whenever possible. Note ❒ Changing the image density setting might cause a deterioration of color balance.
AresPGBMaintGuide-F_FM.book Page 50 Friday, July 26, 2002 5:17 PM Cleaning and Adjusting the Printer ❒ If the image density of the Image Density Adjusting Card is equal to the density shown above the frame, select “-” for the image density setting. If the image density of the Image Density Adjusting Card is equal to the density shown below the frame, select “+” for the image density setting. F Press the {U} or {T} key to select the color you want to adjust, and then press the {Enter #} } key.
AresPGBMaintGuide-F_FM.book Page 51 Friday, July 26, 2002 5:17 PM Adjusting the Tray Registration Adjusting the Tray Registration You can adjust the registration of Tray 2 and Tray 3 (optional Paper Feed Unit). The vertical adjustment is used for all trays. Normally, you need not update the registration. But when the optional Paper Feed Unit or the Duplex Unit is installed, updating the registration is useful in some cases. The following procedure describes how to adjust the registration of Tray 2.
AresPGBMaintGuide-F_FM.book Page 52 Friday, July 26, 2002 5:17 PM Cleaning and Adjusting the Printer A Press the {Escape} } key. B Press the {U} or {T} key to display "Adjustment", and then press the {Enter #} } key. Registration: Adjustment C Press the {U} or {T} key to display the tray to adjust, and then press the {Enter #} } key. Adjustment: Horiz.: Tray 2 4 : Print Area : Feed Direction ❒ Pressing the {U} or {T} key makes the value increase or decrease by 0.5 mm steps.
AresPGBMaintGuide-F_FM.book Page 53 Friday, July 26, 2002 5:17 PM 5. Troubleshooting Error & Status Messages on the Control Panel ❖ Status Messages Messages/Second messages Status Calibrating… The printer is calibrating the color. Wait until "Ready" appears on the panel display. Energy Save Mode The printer is in Energy Saver (low-power) mode. No action is required. Hex Dump Mode The printer receives data in hexadecimal numbers in Hex Dump mode.
AresPGBMaintGuide-F_FM.book Page 54 Friday, July 26, 2002 5:17 PM Troubleshooting Messages/Second messages Call Service: EC Power Off On Cannot check Signal in Ad hoc Change Setting Tray # /Paper Size: Paper Type: Description Solution A communication error sent Turn the power switch off and from the engine to the control- on. If the message appears ler. again, contact your sales or service representative. The signal strength for the wireless LAN cannot be checked because "Ad hoc" is selected in "Comm.
AresPGBMaintGuide-F_FM.book Page 55 Friday, July 26, 2002 5:17 PM Error & Status Messages on the Control Panel Messages/Second messages Hardware Problem Bypass Tray Description An error has occurred in the Bypass Tray. Solution Close the Bypass Tray and then pull out Tray 1 partially. Slide it completely into the printer. If the message appears yet, turn the power switch off and on. If the message appears again, contact your sales or service representative.
AresPGBMaintGuide-F_FM.book Page 56 Friday, July 26, 2002 5:17 PM Troubleshooting Messages/Second messages Hardware Problem Option RAM Description There is a problem with the optional Memory Unit. Solution Remove and reinstall the optional Memory Unit. If the message appears again, contact your sales or service representative. See the Option Setup Guide.
AresPGBMaintGuide-F_FM.book Page 57 Friday, July 26, 2002 5:17 PM Error & Status Messages on the Control Panel Messages/Second messages Load Paper Tray # Description Solution The indicated tray is out of pa- Load paper into the indicated per. paper tray. #: tray number Menu Protected The menu is protected. The setting cannot be changed for the selected menu. There are no files available for Sample Print job or Locked Print job. You can check the error files in the error log.
AresPGBMaintGuide-F_FM.book Page 58 Friday, July 26, 2002 5:17 PM Troubleshooting Messages/Second messages Replace Waste Toner Description Solution It is time to replace the waste toner bottle. Replace the waste toner bottle with a new waste toner bottle. See p.29 “Replacing Consumables and Maintenance Kit”. Reset PCU Correctly The black or color PCU is not set correctly or is not set. Set the black or color PCU correctly. See p.29 “Replacing Consumables and Maintenance Kit”.
AresPGBMaintGuide-F_FM.book Page 59 Friday, July 26, 2002 5:17 PM Error & Status Messages on the Control Panel Messages/Second messages Toner is Almost Empty: Magenta Toner is Almost Empty: Yellow Description Solution The magenta toner is almost empty. Prepare a new magenta toner cartridge. The yellow toner is almost empty. Prepare a new yellow toner cartridge.
AresPGBMaintGuide-F_FM.book Page 60 Friday, July 26, 2002 5:17 PM Troubleshooting ❖ Print Error Messages ("Error Log" in Configuration Page) Messages/Second messages 5 60 Description Solution Collate Cancelled The collate feature has been cancelled. Install the optional Printer Hard Disk or increase the memory capacity to 128MB or more. Driver Setting Error (Memory) There is an error in the down- Reset the parameter for downloaded font(s). loading fonts.
AresPGBMaintGuide-F_FM.book Page 61 Friday, July 26, 2002 5:17 PM Error & Status Messages on the Control Panel Messages/Second messages RPCS Graphic Error Description Solution There is not enough graphics memory to print the data. Specify the correct memory capacity in the [Change Accessories…] option in the RPCS printer driver's print settings tab. For more information, see the printer driver's Help. To print the image correctly, add memory to the printer, or reduce the resolution of the image.
AresPGBMaintGuide-F_FM.book Page 62 Friday, July 26, 2002 5:17 PM Troubleshooting Printer Does Not Print Possible Cause Is the power on? Solutions Confirm that the cable is securely plugged into the power outlet and the printer. Turn on the power. Does the On Line indicator stay on? If not, press {On Line} } to light it. Does the Error indicator stay red? If so, check the error message on the panel display and take the required action. Is paper loaded? Load paper into Tray 1 or on the Bypass Tray.
AresPGBMaintGuide-F_FM.book Page 63 Friday, July 26, 2002 5:17 PM Printer Does Not Print Possible Cause Is the Data In indicator blinking or lit after starting the print job? Solutions If not blinking or lit, the data is not being sent to the printer. ❖ If the printer is connected to the computer using the interface cable Make sure the following printer port settings are correct: • For a parallel port connection, port LPT1 or LPT2 should be set.
AresPGBMaintGuide-F_FM.book Page 64 Friday, July 26, 2002 5:17 PM Troubleshooting Possible Cause When you use 1394 Interface Unit Type 4510 Solutions ❖ Network Connection Contact your network administrator. A Confirm that 1394 Interface Unit Type4510 is attached to the computer correctly. B Confirm that IEEE1394 interface cable is connected securely. C Restart the computer. If the error occurs even after executing above operation, go to the following steps.
AresPGBMaintGuide-F_FM.book Page 65 Friday, July 26, 2002 5:17 PM Other Printing Problems Other Printing Problems Status Toner smears appear on the print side of the page. Possible Causes, Descriptions, and Solutions When “Replace PCU” appears on the panel display, replace the photo conductor unit. See p.29 “Replacing Consumables and Maintenance Kit”. Set the image density lighter with the control panel in the "Maintenance" menu. See p.47 “Cleaning and Adjusting the Printer”.
AresPGBMaintGuide-F_FM.book Page 66 Friday, July 26, 2002 5:17 PM Troubleshooting Status It takes too much time to complete the print job. Possible Causes, Descriptions, and Solutions Photographs and other data intensive pages take a long time for the printer to process, so simply wait when printing such data. Changing the settings with printer driver may help to speed up printing. See the printer driver's Help. The data is so large or complex that it takes time to process it.
AresPGBMaintGuide-F_FM.book Page 67 Friday, July 26, 2002 5:17 PM Other Printing Problems Status Paper jams occur frequently. Possible Causes, Descriptions, and Solutions The paper guide in the paper tray is not locked. Lock the paper guide. See p.22 “Loading Paper”. The paper size and feed direction loaded on the Bypass Tray are different from them set with the control panel. Either change the setting or load paper to meet the setting. See p.24 “Loading Paper in the Bypass Tray”.
AresPGBMaintGuide-F_FM.book Page 68 Friday, July 26, 2002 5:17 PM Troubleshooting Status Possible Causes, Descriptions, and Solutions An error message on the control panel stays on after removing the misfed paper. Open the front cover of the printer, and then close it. A print image is not clear. Due to a sudden change in temperature, condensation might appear inside the printer, reducing print quality.
AresPGBMaintGuide-F_FM.book Page 69 Friday, July 26, 2002 5:17 PM Removing Misfed Paper Removing Misfed Paper When a paper misfeed occurs, an error message appears on the panel display. Remove the misfed paper from the location indicated. Important ❒ Toner dust may be on the misfed paper after removal. Be careful not to get it on your hands or clothes. ❒ Toner dust may be on the paper printed after removing misfed paper. Make a few prints until smears do not appear any more.
AresPGBMaintGuide-F_FM.book Page 70 Friday, July 26, 2002 5:17 PM Troubleshooting D Remove the misfed paper. When "Remove Misfeed B: Fusing Unit" Appears R CAUTION: • The inside of the machine becomes very hot. Do not touch the parts with a "v" label (means hot surface). Touching a part with a "v" label (means hot surface) could result in a burn. ZHBH080E A Open the front cover by pushing E Close the cover. the front cover release button. 5 A ZHBH090E ZHBP281E F Close the front cover slowly.
AresPGBMaintGuide-F_FM.book Page 71 Friday, July 26, 2002 5:17 PM Removing Misfed Paper C Remove the misfed paper. F Return the guide board. ZHBH120E If you cannot remove the paper easily, do not forcefully pull it, but go to the next step. ZHBH130E G Return levers "B1" on the left and right. D Pull part "B2" toward the front, and then open the guide board. 5 ZHBH930E H Close the front cover slowly. ZHBH130E E Remove the misfed paper.
AresPGBMaintGuide-F_FM.book Page 72 Friday, July 26, 2002 5:17 PM Troubleshooting C Slide the paper tray completely into the printer. When "Remove Misfeed Y: Paper Tray" Appears A Pull out the tray. ZHBH160E ZHBH940E 5 Important ❒ When pulling it out, be careful not to pull it strongly. If you do, the tray might fall and cause an injury. B Remove the misfed paper. Important ❒ Be sure to insert the paper tray completely. Otherwise, misfeeds might occur.
AresPGBMaintGuide-F_FM.book Page 73 Friday, July 26, 2002 5:17 PM Removing Misfed Paper C Remove the misfed paper. When "Remove Misfeed Z: Duplex Unit" Appears R CAUTION: • The inside of the machine becomes very hot. Do not touch the parts with a "v" label (means hot surface). Touching a part with a "v" label (means hot surface) could result in a burn. ZHBH190E A Open the front cover by pushing the front cover release button. D Close the front cover slowly.
AresPGBMaintGuide-F_FM.
AresPGBMaintGuide-F_FM.book Page 75 Friday, July 26, 2002 5:17 PM 6. Appendix Moving and Transporting the Printer R CAUTION: • When moving the machine, each person should hold the handles that are located on opposite sides, and then lift it slowly. Lifting it carelessly or dropping it may cause an injury. • When you move the printer, remember to unplug the power cord from the wall outlet to avoid a fire or an electric shock.
AresPGBMaintGuide-F_FM.book Page 76 Friday, July 26, 2002 5:17 PM Appendix Moving the Printer R CAUTION: • When lifting the machine, use the inset grips on both sides. Otherwise the printer could break or cause an injury if dropped. • Before moving the machine, unplug the power cord from the wall outlet. If the cord is unplugged abruptly, it could become damaged. Damaged plugs or cords can cause an electrical or fire hazard.
AresPGBMaintGuide-F_FM.
AresPGBMaintGuide-F_FM.
Paper type: Wood Free 80g/m2, Paper Thickness=100 µm // Pages in book=80 // Print scale=81% Gap (when printed at 81% scale) = Pages in book × Paper thickness / 2 = 4.000000 mm Introduction This manual contains detailed instructions on the operation and maintenance of this machine. To get maximum versatility from this machine all operators should carefully read and follow the instructions in this manual. Please keep this manual in a handy place near the machine.
Paper type: Wood Free 80g/m2, Paper Thickness=100 µm // Pages in book=80 // Print scale=81% Gap (when printed at 81% scale) = Pages in book × Paper thickness / 2 = 4.000000 mm RICOH COMPANY, LTD. 15-5, Minami Aoyama 1-chome, Minato-ku, Tokyo 107-8544, Japan Phone: +81-(0)3-3479-3111 The Netherlands RICOH EUROPE B.V. Groenelaan 3, 1186 AA, Amstelveen Phone: +31-(0)20-5474111 Italy RICOH ITALIA SpA Via della Metallurgia 12, 37139 Verona Phone: +39-045-8181500 United Kingdom RICOH UK LTD.
