User Guide What You Can Do with This Machine Getting Started Copy Fax Print Scan Document Server Web Image Monitor Adding Paper and Toner Troubleshooting Appendix For information not in this manual, refer to the HTML/PDF files on the supplied CD-ROM. Read this manual carefully before you use this machine and keep it handy for future reference. For safe and correct use, be sure to read the Safety Information in "Read This First" before using the machine.
TABLE OF CONTENTS How to Read the Manuals.................................................................................................................................6 Symbols Used in the Manuals.......................................................................................................................6 Model-Specific Information...............................................................................................................................7 Names of Major Features..............
Turning On the Main Power........................................................................................................................51 Turning Off the Main Power........................................................................................................................51 When the Authentication Screen is Displayed...............................................................................................53 User Code Authentication Using the Control Panel..........................
Canceling a Transmission After the Original Is Scanned.........................................................................87 Sending at a Specific Time (Send Later)........................................................................................................88 Storing a Document.........................................................................................................................................89 Sending Stored Documents......................................................
Specifying Scan Settings...............................................................................................................................118 7. Document Server Storing Data...................................................................................................................................................119 Printing Stored Documents............................................................................................................................121 8.
INDEX...........................................................................................................................................................
How to Read the Manuals Symbols Used in the Manuals This manual uses the following symbols: Indicates points to pay attention to when using the machine, and explanations of likely causes of paper misfeeds, damage to originals, or loss of data. Be sure to read these explanations. Indicates supplementary explanations of the machine's functions, and instructions on resolving user errors. This symbol is located at the end of sections. It indicates where you can find further relevant information.
Model-Specific Information This section explains how you can identify the region your machine belongs to. There is a label on the rear of the machine, located in the position shown below. The label contains details that identify the region your machine belongs to. Read the label. CJS022 The following information is region-specific. Read the information under the symbol that corresponds to the region of your machine.
Names of Major Features In this manual, major features of the machine are referred to as follows: • Auto Document Feeder • Large capacity tray 8 ADF LCT
1. What You Can Do with This Machine You can search for a procedure either by keyword or by what you want to do. I Want to Save Paper BRL059S Printing multi-page documents on both sides of sheets (Duplex Copy) See "Duplex Copying", Copy/ Document Server . Printing multi-page documents and received faxes on a single sheet (Combine (Copier/Fax)) See "Combined Copying", Copy/ Document Server See "Combine Two Originals", Fax . .
1. What You Can Do with This Machine I Want to Convert Documents to Electronic Formats Easily BQX138S Sending scan files See "Basic Procedure for Sending Scan Files by E-mail", Scan . Sending the URL of the folder in which scan files are stored See "Sending the URL by E-mail", Scan . Storing scan files in a shared folder See "Basic Procedure When Using Scan to Folder", Scan . Storing scan files on media See "Basic Procedure for Saving Scan Files on a Removable Memory Device", Scan .
I Want to Register Destinations I Want to Register Destinations BRL060S Using the control panel to register destinations in the Address Book See "Registering Entered Destinations to the Address Book", Fax See "Entering an E-mail Address Manually", Scan . . Using Web Image Monitor to register destinations from a computer See "Registering Internet Fax Destination Information Using Web Image Monitor", Fax .
1. What You Can Do with This Machine I Want to Operate the Machine More Effectively BQX139S Registering and using frequently-used settings (Program) See "Registering Functions in a Program", Convenient Functions . Registering frequently-used settings as initial settings (Program as Defaults (Copier/Document Server/Fax/Scanner)) See "Changing the Default Functions of the Initial Screen", Convenient Functions .
You Can Customize the [Home] Screen as You Like You Can Customize the [Home] Screen as You Like The icons of each function are displayed on the [Home] screen. CJQ611 • You can add shortcuts to often used programs or Web pages to the [Home] screen. The programs or Web pages can be recalled easily by pressing the shortcut icons. • You can display only the icons of functions and shortcuts that you use. • You can change the order of the function and shortcut icons.
1. What You Can Do with This Machine You Can Make Copies Using Various Functions CJQ601 • You can print stamps on copies. Stamps can include background numbers, scanned images, dates, and page numbers. • You can reduce or enlarge the copy image. With the Auto Reduce / Enlarge function, the machine automatically detects the original size, and then selects an appropriate reproduction ratio based on the paper size you select.
You Can Print Data Using Various Functions You Can Print Data Using Various Functions CJQ614 • This machine supports network and local connections. • You can send PDF files directly to the machine for printing, without having to open a PDF application. • You can print or delete print jobs stored on the machine's hard disk, which have been previously sent from computers using the printer driver. The following types of print jobs can be selected: Sample Print, Locked Print, Hold Print, and Stored Print.
1. What You Can Do with This Machine You Can Utilize Stored Documents You can store files scanned in copier, facsimile, printer, or scanner mode on the machine's hard disk. With Web Image Monitor, you can use your computer to search for, view, print, delete, and send stored files via the network. You can also change print settings and print multiple documents (Document Server). CJQ603 • You can retrieve stored documents scanned in scanner mode to your computer.
You Can Send and Receive Faxes without Paper You Can Send and Receive Faxes without Paper Reception You can store and save received fax documents as electronic formats in the machine's hard disk without printing them. CJQ604 You can use Web Image Monitor to check, print, delete, retrieve, or download documents using your computer (Storing received documents). • See "Confirming/Printing/Deleting Received and Stored Documents", Fax .
1. What You Can Do with This Machine CJQ605 • To send a fax, print from the Windows application you are working with, select LAN-Fax as the printer, and then specify the destination. • You can also check the sent image data. • For details about the machine's settings, see "Network Settings Requirements", Connecting the Machine/ System Settings . • For details about how to use the function, see "Fax via Computer", Fax 18 .
You Can Send and Receive Faxes Using the Internet You Can Send and Receive Faxes Using the Internet xxx@xxx.com xxx.xxx.xxx.xxx xxx@xxx.com xxx.xxx.xxx.xxx CJQ606 E-mail Transmission and Reception This machine converts scanned document images to e-mail format, and transmits and receives this data over the Internet. • To send a document, specify an e-mail address instead of dialing the destination telephone number (Internet Fax and e-mail transmission).
1. What You Can Do with This Machine • For details about how to transmit and receive documents over the Internet, see "Transmission" and "Reception", Fax .
You Can Send and Receive Faxes by Using the Machine without Fax Unit Installed You Can Send and Receive Faxes by Using the Machine without Fax Unit Installed You can send and receive faxes through a different machine's fax functions via a network (Remote Fax). CJQ612 • To use the remote fax function, install the fax connection unit on the client-side machine and remote machine. • The procedure for sending faxes is as same as that of for the machine with the fax unit.
1. What You Can Do with This Machine You Can Use the Facsimile and the Scanner in a Network Environment CJQ607 • You can send scan files to a specified destination using e-mail (Sending scan files by e-mail). • You can send scan files directly to folders (Sending scan files by Scan to Folder). • You can use this machine as a delivery scanner for the ScanRouter delivery software*1 (Network delivery scanner).
You Can Prevent Information Leakage (Security Functions) You Can Prevent Information Leakage (Security Functions) CJQ608 • You can protect documents from unauthorized access and stop them from being copied without permission. • You can control the use of the machine, as well as prevent machine settings from being changed without authorization. • By setting passwords, you can prevent unauthorized access via the network.
1. What You Can Do with This Machine You Can Monitor and Set the Machine Using a Computer Using Web Image Monitor, you can check the machine's status and change the settings. CJQ609 You can check which tray is running out of paper, register information in the Address Book, specify the network settings, configure and change the system settings, manage jobs, print the job history, and configure the authentication settings. • See Connecting the Machine/ System Settings 24 or Web Image Monitor Help.
You Can Prevent an Unauthorized Copy You Can Prevent an Unauthorized Copy You can print embedded pattern on paper to prevent them from being copied. CJQ613 • Using the printer driver, you can embed a pattern in the printed document. If the document is copied on a machine with the Copy Data Security unit, protected pages are grayed out in the copy, preventing confidential information from being copied. Protected fax messages are grayed out before being transmitted or stored.
1.
2. Getting Started This chapter describes how to start using this machine. Guide to Names and Functions of Components Guide to Components (mainly Europe and Asia) • Do not obstruct the ventilation holes by placing objects near them or leaning things against them. If the machine overheats, a fault might occur. Front and left view 1 2 5 6 4 3 7 8 9 CJS301 1. Exposure glass cover or ADF (The illustration shows the ADF.
2. Getting Started 2. Exposure glass Place originals face down here. 3. Ventilation holes Prevent overheating. 4. Main power switch To operate the machine, the main power switch must be on. If it is off, open the cover and turn the switch on. 5. Control panel See p.37 "Guide to the Names and Functions of the Machine's Control Panel". 6. Internal tray 1 Copied/printed paper and fax messages are delivered here. 7. Front cover Open to access the inside of the machine. 8.
Guide to Names and Functions of Components 1. Ventilation holes Prevent overheating. 2. Bypass tray Use to copy or print on OHP transparencies and label paper (adhesive labels). 3. Paper guides When loading paper in the bypass tray, align the paper guides flush against the paper. 4. Extender Pull this extender out when loading sheets larger than A4 , 81/2 × 11 in the bypass tray. 5. Lower right cover Open this cover when a paper jam occurs. Rear and left view 1 1 1 CJS303 1.
2. Getting Started Guide to Components (mainly North America) • Do not obstruct the ventilation holes by placing objects near them or leaning things against them. If the machine overheats, a fault might occur. Front and left view 1 2 5 6 4 3 7 8 9 CJS301 1. ADF Lower the ADF over originals placed on the exposure glass. If you load a stack of originals in the ADF, the ADF will automatically feed the originals one by one. The ADF scans both sides of an original one side at a time. 2.
Guide to Names and Functions of Components 5. Control panel See p.37 "Guide to the Names and Functions of the Machine's Control Panel". 6. Internal tray 1 Copied/printed paper and fax messages are delivered here. 7. Front cover Open to access the inside of the machine. 8. Paper trays (trays 1–2) Load paper here. 9. Lower paper trays Load paper here. Front and right view 1 2 3 4 5 CJS302 1. Ventilation holes Prevent overheating. 2.
2. Getting Started 4. Extender Pull this extender out when loading sheets larger than A4 , 81/2 × 11 in the bypass tray. 5. Lower right cover Open this cover when a paper jam occurs. Rear and left view 1 1 1 CJS303 1. Ventilation holes Prevent overheating.
Guide to Functions of the Machine's Options Guide to Functions of the Machine's Options Guide to Functions of the Machine's External Options Europe and Asia) 1 (mainly 2 12 9 8 11 7 6 10 5 4 3 CJS304 1. Exposure glass cover Lower this cover over originals. 2. ADF Load a stack of originals here. They will feed in automatically. 3. Tray 3 (LCT) Holds up to 2,000 sheets of paper. 4. Large capacity tray (LCT) Holds up to 1,200 sheets of paper.
2. Getting Started 5. Lower paper trays Consists of two paper trays. Holds up to 1,100 sheets of paper. Each paper tray holds 550 sheets. 6. Internal tray 2 If you select this as the output tray, copied/printed paper or fax messages are delivered here face down. 7. Bridge unit Relays paper to the finisher. 8. Internal shift tray Sorts and stacks multiple sheets of paper. 9. External tray If you select this as the output tray, copied/printed paper and fax messages are delivered here face down. 10.
Guide to Functions of the Machine's Options Guide to Functions of the Machine's External Options America) (mainly North 11 8 1 7 10 6 5 9 4 3 2 CJS305 1. Handset Used as a receiver when a fax unit is installed. Allows you to use the On Hook Dial and Manual Dial functions. It also allows you to use the machine as a telephone. 2. Tray 3 (LCT) Holds up to 2,000 sheets of paper. 3. Large capacity tray (LCT) Holds up to 1,200 sheets of paper. 4. Lower paper trays Consists of two paper trays.
2. Getting Started 5. Internal tray 2 If you select this as the output tray, copied/printed paper or fax messages are delivered here face down. 6. Bridge unit Relays paper to the finisher. 7. Internal shift tray Sorts and stacks multiple sheets of paper. 8. External tray If you select this as the output tray, copied/printed paper and fax messages are delivered here face down. 9. Finisher SR3120 Sorts, stacks, staples, and punches multiple sheets of paper.
Guide to the Names and Functions of the Machine's Control Panel Guide to the Names and Functions of the Machine's Control Panel This illustration shows the control panel of the machine with options fully installed. 1 2 3 4 5 6 7 8 9 20 10 11 19 18 17 16 15 14 13 12 22 21 CJS015 1. [Home] key Press to display the [Home] screen. For details, see p.40 "How to Use the [Home] Screen". 2. Function keys No functions are registered to the function keys as a factory default.
2. Getting Started See "Registering Frequently Used Functions", Convenient Functions . • Press to program defaults for the initial display when modes are cleared or reset, or immediately after the main power switch is turned on. See "Changing the Default Functions of the Initial Screen", Convenient Functions . 6. [Interrupt] key Press to make interrupt copies. See "Interrupt Copy", Copy/ Document Server . 7. Main power indicator The main power indicator goes on when you turn on the main power switch.
Guide to the Names and Functions of the Machine's Control Panel 18. [Check Status] key Press to check the machine's system status, operational status of each function, and current jobs. You can also display the job history and the machine's maintenance information. 19. Data In indicator (facsimile and printer mode) Flashes when the machine is receiving print jobs or LAN-Fax documents from a computer. See Fax Print . and 20.
2. Getting Started How to Use the [Home] Screen The icons of each function are displayed on the [Home] screen. You can add shortcuts to frequently used programs or Web pages to the [Home] screen. The icons of added shortcuts appear on the [Home] screen. The programs or Web pages can be recalled easily by pressing the shortcut icons. To display the [Home] screen, press the [Home] key. 1 2 3 4 5 6 9 8 7 CJS052 1. [Copier] Press to make copies.
How to Use the [Home] Screen 7. Shortcut icon You can add shortcuts to programs or Web pages to the [Home] screen. For details about how to register shortcuts, see p.41 "Adding Icons to the [Home] Screen". The program number appears on the bottom of the shortcut icon. 8. [Browser] Press to display Web pages. For details about how to use the browser function, see Convenient Functions . 9. [Document Server] Press to store or print documents on the machine's hard disk.
2. Getting Started 3. Point to [Device Management], and then click [Home Management]. 4. Click [Edit Icons]. 5. Point to [Icon can be added.] of the position that you want to add, and then click [Add]. 6. Select the function or shortcut icon you want to add. 7. Click [OK] four times. Adding icons to the [Home] screen using the User Tools In the following procedure, a shortcut to a copier program is registered to the [Home] screen. 1. Register a program. 2. Press the [User Tools/Counter] key. CJS039 3.
How to Use the [Home] Screen 4. Press [Add Icon]. 5. Press the [Program] tab. 6. Make sure that [Copier Program] is selected. 7. Select the program you want to add.
2. Getting Started 8. Specify the position where [Blank] is displayed. 9. Press [OK]. 10. Press the [User Tools/Counter] key. • Press [ ] on the upper-right corner of the screen to check the position on the simple screen.
Registering Functions in a Program Registering Functions in a Program Depending on the functions, the number of programs that can be registered is different.
2. Getting Started 1. Press the [Home] key on the top left of the control panel, and press the [Copier] icon on the [Home] screen. CJS049 2. Edit the copy settings so all functions you want to store in a program are selected. 3. Press the [Program] key. CJU601 4. Press [Program]. 5. Press the program number you want to register. 6. Enter the program name. 7. Press [OK]. 8. Press [Exit].
Registering Functions in a Program • The number of characters you can enter for a program name varies depending on the functions as follows: • Copier: 34 characters • Document Server: 34 characters • Facsimile: 20 characters • Scanner: 34 characters • When a specified program is registered as the default, its values become the default settings, which are displayed without pressing the [Program] key, when modes are cleared or reset, and after the machine is turned on.
2. Getting Started Program name Magazine copy Program description Specify [Magazine] in [Dup./Combine/Series] and [Staple: Centre] in [Finishing]. You can save paper. Also, you can print documents in-house instead of having them printed by an outside printing company. Size unity copy Specify [Mixed Sizes] in [Special Original] and [Auto Reduce / Enlarge] in the initial display. You can print various size copies onto one size of paper, so they are easier to manage.
Registering Functions in a Program Program name Size unity scan Program description Select [Mixed Original Sizes] in [Scan Settings], and specify a paper size in the initial display. You can skip this procedure to unify the size when reprinting scanned data. Digital signature scan In [Send File Type / Name], specify [PDF], [High Compression PDF], or [PDF/A] in [File Type], and also specify [Digital Signature].
2. Getting Started • Depending on the options installed, some functions cannot be registered. For details, see "Functions Requiring Optional Configurations", Getting Started . • The names of programs given above are just examples. You can assign any name to a program according to your objectives. • Depending on your business details or the type of documents to be scanned, registering a program cannot be recommended.
Turning On/Off the Power Turning On/Off the Power The main power switch is on the left side of the machine. Turning off this switch makes the main power indicator on the right side of the control panel go off. When this is done, machine power is off. When the fax unit is installed, fax files in memory may be lost if you turn this switch off. Use this switch only when necessary. Turning On the Main Power • Do not turn off the main power switch immediately after turning it on.
2. Getting Started • Make sure to turn off the main power switch before pulling out the power plug. Not doing so may result in damage to the hard disk or memory, leading to malfunctions. • Do not turn off the power while the machine is in operation. 1. Open the main power switch cover, and then turn off the main power switch. The main power indicator goes out.
When the Authentication Screen is Displayed When the Authentication Screen is Displayed If Basic Authentication, Windows Authentication, LDAP Authentication, or Integration Server Authentication is active, the authentication screen appears on the display. The machine only becomes operable after entering your own Login User Name and Login Password. If User Code Authentication is active, you cannot use the machine until you enter the User Code. If you can use the machine, you can say that you are logged in.
2. Getting Started 1. Press [Login]. 2. Enter a Login User Name, and then press [OK]. 3. Enter a Login Password, and then press [OK]. When the user is authenticated, the screen for the function you are using appears. Logging Out Using the Control Panel This section explains the procedure for logging out the machine when Basic Authentication, Windows Authentication, LDAP Authentication, or Integration Server Authentication is set.
Placing Originals Placing Originals Placing Originals on the Exposure Glass (mainly Europe and Asia) • Do not lift the ADF forcefully. Otherwise, the cover of the ADF might open or be damaged. 1. Lift the ADF or the exposure glass cover. Be sure to lift the ADF or the exposure glass cover by more than 30 degrees. Otherwise, the size of the original might not be detected correctly. 2. Place the original face down on the exposure glass. The original should be aligned to the rear left corner.
2. Getting Started 1 CJW001 1. Positioning mark 3. Lower the ADF. Placing Originals in the Auto Document Feeder Be sure not to block the sensor or load the original untidily. Doing so may cause the machine to detect the size of the original incorrectly or display a paper misfeed message. Also, be sure not to place originals or other objects on the top cover. Doing so may cause a malfunction. 1 CJW004 1. Sensors 1. Adjust the original guide to the original size. 2.
Placing Originals 1 2 CJW007 1. Limit mark 2.
2.
3. Copy This chapter describes frequently used copier functions and operations. For the information not included in this chapter, see Copy/ Document Server on the supplied CD-ROM. Basic Procedure To make copies of originals, place them on the exposure glass or in the ADF. When placing the original on the exposure glass, start with the first page to be copied. When placing the original in the ADF, place them so that the first page is on the top.
3. Copy 5. Enter the number of copies with the number keys. The maximum copy quantity that can be entered is 999. 6. Press the [Start] key. When placing the original on the exposure glass, press the [ ] key after all originals are scanned. Some functions such as Batch mode may require that you press the [ ] key when placing originals in the ADF. Follow the messages that appear on screen. 7. When the copy job is finished, press the [Reset] key to clear the settings.
Auto Reduce / Enlarge Auto Reduce / Enlarge The machine automatically detects the original size and then selects an appropriate reproduction ratio based on the paper size you select. CKN008 • If you select a reproduction ratio after pressing [Auto Reduce / Enlarge], [Auto Reduce / Enlarge] is canceled and the image cannot be rotated automatically. This is useful to copy different size originals to the same size paper.
3. Copy 1. Press [Auto Reduce / Enlarge]. 2. Select the paper size. 3. Place the originals, and then press the [Start] key.
Duplex Copying Duplex Copying Copies two 1-sided pages or one 2-sided page onto a 2-sided page. During copying, the image is shifted to allow for the binding margin. CKN009 There are two types of Duplex. 1 Sided 2 Sided Copies two 1-sided pages on one 2-sided page. 2 Sided 2 Sided Copies one 2-sided page on one 2-sided page. The resulting copy image will differ according to the orientation in which you place your originals ( or ).
3. Copy Original Placing originals Original Orientation Orientation Copy Top to Top Top to Bottom 1. Press [Dup./Combine/Series]. 2. Make sure that [Duplex] is selected. If [Duplex] is not selected, press [Duplex]. 3. Select [1 Sided 2 Sided] or [2 Sided document to be output. 2 Sided] according to how you want the To change the original or copy orientation, press [Orientation]. 4. Press [OK]. 5. Place the originals, and then press the [Start] key.
Combined Copying Combined Copying This mode can be used to select a reproduction ratio automatically and copy the originals onto a single sheet of copy paper. The machine selects a reproduction ratio between 25 and 400%. If the orientation of the original is different from that of the copy paper, the machine will automatically rotate the image by 90 degrees to make copies properly.
3. Copy CKN010 • Originals read from right to left CKN017 One-Sided Combine Combine several pages onto one side of a sheet. CKN014 There are six types of One-Sided Combine. 1 Sided 2 Originals Combine 1 Side Copies two 1-sided originals to one side of a sheet. 1 Sided 4 Originals Combine 1 Side Copies four 1-sided originals to one side of a sheet. 1 Sided 8 Originals Combine 1 Side Copies eight 1-sided originals to one side of a sheet.
Combined Copying 2 Sided 4 Pages Combine 1 Side Copies two 2-sided originals to one side of a sheet. 2 Sided 8 Pages Combine 1 Side Copies four 2-sided originals to one side of a sheet. 1. Press [Dup./Combine/Series]. 2. Press [Combine]. 3. Select [1 Sided] or [2 Sided] for [Original:]. If you selected [2 Sided], you can change the orientation. 4. Press [Combine 1 Side]. 5. Select the number of originals to combine. 6. Press [OK]. 7. Select the paper size. 8.
3. Copy CKN074 There are six types of Two-Sided Combine. 1 Sided 4 Originals Combine 2 Sides Copies four 1-sided originals to one sheet with two pages per side. 1 Sided 8 Originals Combine 2 Sides Copies eight 1-sided originals to one sheet with four pages per side. 1 Sided 16 Originals Combine 2 Sides Copies 16 1-sided originals to one sheet with eight pages per side. 2 Sided 4 Pages Combine 2 Sides Copies two 2-sided originals to one sheet with two pages per side.
Combined Copying 3. Select [1 Sided] or [2 Sided] for [Original:]. 4. Press [Combine 2 Sides]. 5. Press [Orientation]. 6. Select [Top to Top] or [Top to Bottom] for [Original:] and/or [Copy:], and then press [OK]. 7. Select the number of originals to combine. 8. Press [OK]. 9. Select the paper size. 10. Place the originals, and then press the [Start] key.
3. Copy Copying onto Custom Size Paper from the Bypass Tray Paper that has a horizontal length of 148.0–600.0 mm (5.83–23.62 inches) and a vertical length of 90.0–305.0 mm (3.55–12.00 inches) can be fed in from the bypass tray. Note however that the limitation on the horizontal and vertical length range will vary depending on which options are installed. • When prints are delivered to the tray of Finisher SR3090: Horizontal length: 148.0–460.0 mm (5.83–18.11 inches), vertical length: 100.0–305.0 mm (3.
Copying onto Envelopes Copying onto Envelopes This section describes how to copy onto regular size and custom size envelopes. Envelopes should be fed from the bypass tray or paper tray. Specify the thickness of the paper according to the weight of the envelopes you are printing on. For details about the relationship between paper weight and paper thickness and the sizes of envelopes that can be used, see p.138 "Recommended Paper Sizes and Types".
3. Copy 1. Place the original face down on the exposure glass. The original should be aligned to the rear left corner. 1 CJW001 1. Positioning mark 2. Load the envelopes face down in the bypass tray. [Bypass] is automatically selected. 3. Press the [ ] key. 4. Press [Paper Size]. 5. Specify the envelope size, and then press [OK] twice. 6. Press the [Start] key.
Finishing Finishing Staple Each copy set can be stapled together. CKN021 • You cannot use the bypass tray with this function. Original orientation and staple position Place all the originals in the ADF in the orientation in which they can be read normally. When placing the original on the exposure glass, keep the same orientation, but place the original facing downwards.
3. Copy Placing the original on the exposure glass Placing the original in the ADF Staple position*1 Bottom Slant Left 2 Top 2 *2 *3 *2 *3 Center *1 The above tables show staple positioning. The orientation of the paper does not indicate orientation of delivery. *2 You cannot staple at this position when copying onto B4 JIS, 8 × 13 or larger. *3 If you want to staple at this position, select unreadable orientation in [Original Orientation], and then select Top 2.
Finishing 2. Select one of the staple positions. When you select a staple position, Sort is automatically selected. 3. Press [OK]. 4. Enter the number of copy sets with the number keys. 5. Place the originals, and then press the [Start] key. Punch You can make punch holes in copies. CKN022 The available number of punch holes is shown below: (mainly Europe and Asia): 2 holes, 4 holes (mainly North America): 2 holes, 3 holes • You cannot use the bypass tray with this function.
3. Copy When the paper that is loaded is the same size and orientation as the original, the relationship between the orientation in which you place the original and the punch hole positions is as follows. You can confirm the punch hole positions that can be selected on the screen that appears when [Finishing] is pressed.
Finishing 1. Press [Finishing]. 2. Select one of the punch hole positions. 3. Press [OK]. 4. Enter the number of copy sets with the number keys. 5. Place the originals, and then press the [Start] key.
3. Copy Storing Data in the Document Server The Document Server enables you to store documents being read with the copy feature on the hard disk of this machine. Thus you can print them later applying necessary conditions. You can check the stored documents from the Document Server screen. For details about the Document Server, see p.119 "Storing Data". Depending on your model and which options are installed on it, this function might not be available.
4. Fax This chapter describes frequently used facsimile functions and operations. For the information not included in this chapter, see Fax on the supplied CD-ROM. Basic Procedure for Transmissions (Memory Transmission) This section describes the basic procedure for transmitting documents using Memory Transmission. You can specify the fax, IP-Fax, Internet Fax, e-mail, or folder destinations. Multiple types of destination can be specified simultaneously.
4. Fax 3. Make sure [Immed. TX] is not highlighted. 4. Place the original into the ADF. 5. Make the scan settings such as scan size and resolution. 6. Configure the transmission settings such as "TX Mode" as necessary. 7. Specify a destination. You can enter the destination's number or address directly or select from the Address Book by pressing the destination key. If you make a mistake, press the [Clear] key, and then enter again. 8.
Basic Procedure for Transmissions (Memory Transmission) 9. If you send documents to Internet Fax or e-mail destinations or enable the "E-mail TX Results" function, specify a sender. 10. Press the [Start] key. Registering a Fax Destination 1. Press the [User Tools/Counter] key. 2. Press [Address Book Management]. 3. Check that [Program / Change] is selected. 4. Press [New Program]. 5. Press [Change] under "Name". The name entry display appears. 6. Enter the name, and then press [OK]. 7.
4. Fax 10. Enter the fax number using the number keys, and then press [OK]. 11. Specify optional settings such as "SUB Code", "SEP Code", and "International TX Mode". 12. Press [OK]. 13. Press [Exit]. 14. Press the [User Tools/Counter] key. Deleting a Fax Destination • If you delete a destination that is a specified delivery destination, messages to its registered Personal Box, for example, cannot be delivered. Be sure to check the settings in the fax function before deleting any destinations. 1.
Basic Procedure for Transmissions (Memory Transmission) 7. Press [Delete All], and then press [OK]. 8. Press [OK]. 9. Press [Exit]. 10. Press the [User Tools/Counter] key.
4. Fax Transmitting while Checking Connection to Destination (Immediate Transmission) Using Immediate Transmission, you can send documents while checking the connection to the destination. You can specify fax or IP-Fax destinations. If you specify Internet Fax, e-mail, folder destinations, and group or multiple destinations, the transmission mode is automatically switched to Memory Transmission. • It is recommended that you call the receivers and confirm with them when sending important documents. 1.
Transmitting while Checking Connection to Destination (Immediate Transmission) 6. Specify a destination. If you make a mistake, press the [Clear] key, and then enter again. 7. Press the [Start] key.
4. Fax Canceling a Transmission This section explains how to cancel a fax transmission. Canceling a Transmission Before the Original Is Scanned Use this procedure to cancel a transmission before pressing the [Start] key. 1. Press the [Reset] key. CJN023 Canceling a Transmission While the Original Is Being Scanned Use this procedure to cancel scanning or transmitting of the original while it is being scanned.
Canceling a Transmission 2. Press [Cancel Scanning] or [Cancel TX]. Depending on the transmission mode and function you use, either [Cancel Scanning] or [Cancel TX] is displayed. Canceling a Transmission After the Original Is Scanned Use this procedure to cancel a transmission after the original is scanned. You can cancel transmission of a file while the file is being sent, stored in memory, or if it fails to transmit. All the scanned data is deleted from memory. 1. Press the [Stop] key.
4. Fax Sending at a Specific Time (Send Later) Using this function, you can instruct the machine to delay transmission of your fax document until a specified later time. This allows you to take advantage of off-peak telephone charges without having to be by the machine at the time. Use Memory Transmission for this function. Immediate Transmission is not possible. • If the machine is switched off for about one hour, all fax documents stored in memory are lost.
Storing a Document Storing a Document You can store and send a document at the same time. You can also just store a document. The following information can be set for the stored documents as necessary: User Name You can set this function if necessary to know who and what departments stored documents in the machine. A user name can be selected from the Address Book or entered manually. File Name You can specify a name for a stored document.
4. Fax 4. Set the user name, file name, and password as necessary. • User Name Press [User Name], and then select a user name. To specify an unregistered user name, press [Manual Entry], and then enter the name. After specifying a user name, press [OK]. • File Name Press [File Name], enter a file name, and then press [OK]. • Password Press [Password], enter a password using the number keys, and then press [OK]. Re-enter the password for confirmation, and then press [OK]. 5. Press [OK]. 6.
Storing a Document 1. Press [Select Stored File]. 2. Select the documents to be sent. When multiple documents are selected, they are sent in the order of selection. • Press [User Name] to place the documents in order by programmed user name. • Press [File Name] to place the documents in alphabetical order. • Press [Date] to place the documents in order of programmed date. • Press [Queue] to arrange the order of the documents to be sent. To view details about stored documents, press [Details].
4. Fax Printing the Journal Manually To print the Journal manually, select the printing method: "All", "Print per File No.", or "Print per User". All Prints the results of communications in the order made. Print per File No. Prints only the results of communications specified by file number. Print per User Prints the results of communications by individual senders. 1. Press [TX/RX Status / Print]. 2. Press [Print Journal]. 3. Select the printing method. 4. If you selected "Print per File No.
5. Print This chapter describes frequently used printer functions and operations. For the information not included in this chapter, see Print on the supplied CD-ROM. Quick Install You can install the printer drivers easily from the CD-ROM provided with this machine. Using Quick Install, the PCL 6 printer driver is installed under network environment, and the Standard TCP/IP port will be set. When the machine is connected to a client computer via parallel connection, the printer port is set to [LPT1].
5. Print Displaying the Printer Driver Properties This section explains how to open the printer driver properties from [Devices and Printers]. • Manage Printers permission is required to change the printer settings. Log on as an Administrators group member. • You cannot change the machine default settings for individual users. Settings made in the printer properties dialog box are applied to all users. 1. On the [Start] menu, click [Devices and Printers]. 2.
Standard Printing Standard Printing • If you send a print job via USB 2.0 while the machine is in Low Power mode or Sleep mode, an error message might appear when the print job is complete. In this case, check if the document was printed. When Using the PCL 6 Printer Driver 1. Click the WordPad menu button in the upper left corner of the window, and then click [Print]. 2. In the [Select Printer] list, select the printer you want to use. 3. Click [Preferences]. 4.
5. Print Locked Print Sending a Locked Print File 1. Click the WordPad menu button in the upper left corner of the window, and then click [Print]. 2. In the "Select Printer" list, select the printer you want to use. 3. Click [Preferences]. 4. In the "Job Type:" list, click [Locked Print]. 5. Click [Details...]. 6. Enter a User ID in the "User ID:" box, and then enter a password in the "Password:" box. 7. Click [OK]. 8. Change any other print settings if necessary. 9. Click [OK]. 10.
Locked Print 2. Press the [Print Jobs] tab. 3. Press [Locked Print Job]. 4. Select the files you want to print. You can select all the Locked Print files at once by pressing [Select All Jobs] after selecting a file. 5. Press [Print]. 6. Enter the password using the number keys, and then press [OK]. 7. To change the print settings of the document, press [Detailed Settings]. 8. Enter the number of copies using the number keys if necessary, and then press [Print].
5. Print Hold Print Sending a Hold Print File 1. Click the WordPad menu button in the upper left corner of the window, and then click [Print]. 2. In the "Select Printer" list, select the printer you want to use. 3. Click [Preferences]. 4. In the "Job Type:" list, click [Hold Print]. 5. Click [Details...]. 6. Enter a User ID in the "User ID:" box. You can optionally set a file name of a Hold Print file. 7.
Hold Print 2. Press the [Print Jobs] tab. 3. Press [Hold Print Job]. 4. Select the files you want to print. You can select all the Hold Print files at once by pressing [Select All Jobs] after selecting a file. 5. Press [Print]. 6. To change the print settings of the document, press [Detailed Settings]. 7. Enter the number of copies using the number keys if necessary, and then press [Print].
5. Print Stored Print Sending a Stored Print File 1. Click the WordPad menu button in the upper left corner of the window, and then click [Print]. 2. In the "Select Printer" list, select the printer you want to use. 3. Click [Preferences]. 4. In the "Job Type:" list, select the print method to be used for Stored Print files. You can select four methods of Stored Print: To use the Stored Print (Shared) and Store and Print (Shared) functions, authentication must be enabled beforehand.
Stored Print Printing a Stored Print File Using the Control Panel • The stored documents are not deleted even after the printing has been completed. For the procedure to delete the documents, see "Deleting Stored Print files", Print . 1. Press the [Home] key on the top left of the control panel, and press the [Printer] icon on the [Home] screen. CJS049 2. Press the [Print Jobs] tab. 3. Press [Stored Print Job]. 4. Select the files you want to print.
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6. Scan This chapter describes frequently used scanner functions and operations. For the information not included in this chapter, see Scan on the supplied CD-ROM. Basic Procedure When Using Scan to Folder • Before performing this procedure, refer to "Preparation for Sending by Scan to Folder", Scan and confirm the details of the destination computer. Also refer to "Registering Folders", Connecting the Machine/ System Settings , and register the address of the destination computer to the address book. 1.
6. Scan 5. If necessary, specify the scan settings according to the original to be scanned. Example: Scanning the document in color/duplex mode, and saving as a PDF file. • Press [Scan Settings], and then press [Full Colour: Text / Photo] in the [Original Type] tab. • Press [Original Feed Type], and then press [2 Sided Original]. • Press [PDF] under [Send File Type / Name]. 6. Specify the destination. You can specify multiple destinations. 7. Press the [Start] key.
Basic Procedure When Using Scan to Folder 5. Confirm the user name. The user name is displayed under [USERNAME]. Step 2: Creating a shared folder on a computer running Microsoft Windows Create a shared destination folder in Windows and enable sharing. In the following procedure, a computer which is running under Windows 7 Professional and participating in a domain is used as an example. • You must log in as an Administrators group member to create a shared folder.
6. Scan Step 3: Specifying access privileges for the created shared folder If you want to specify access privileges for the created folder to allow other users or groups to access the folder, configure the folder as follows: 1. Right-click the folder created in above step 1, and then click [Properties]. 2. On the [Security] tab, select [Edit...]. 3. Click [Add...]. 4. In the [Select Users or Groups] window, click [Advanced...]. 5.
Basic Procedure When Using Scan to Folder • [Frequent]: Added to the page that is displayed first. • [AB], [CD], [EF], [GH], [IJK], [LMN], [OPQ], [RST], [UVW], [XYZ], [1] to [10]: Added to the list of items in the selected title. You can select [Frequent] and one more key for each title. 8. Press [Auth. Info], and then press [ Next]. 9. Press [Specify Other Auth. Info] on the right side of "Folder Authentication".
6. Scan 19. Press [Exit]. If the connection test fails, check the settings, and then try again. 20. Press [OK]. 21. Press [Exit]. 22. Press the [User Tools/Counter] key. Locating the SMB folder manually 1. Press [Change] under "Path". 2. Enter the path where the folder is located. For example: if the name of the destination computer is "User", and the folder name is "Share", the path will be \\User\Share.
Basic Procedure When Using Scan to Folder You can press [Up One Level] to switch between levels. 4. Select the folder you want to register. 5. Press [OK]. Deleting an SMB Registered Folder 1. Press the [User Tools/Counter] key. 2. Press [Address Book Management]. 3. Check that [Program / Change] is selected. 4. Select the name whose folder you want to delete. Press the name key, or enter the registered number using the number keys.
6. Scan Entering the Path to the Destination Manually 1. Press [Manual Entry]. 2. Press [SMB]. 3. Press [Manual Entry] on the right side of the path field. 4. Enter the path for the folder. In the following example path, the shared folder name is "user" and the computer name is "desk01": \\desk01\user 5. Press [OK]. 6. Depending on the destination setting, enter the user name for logging in to the computer. Press [Manual Entry] to the right of the user name field to display the soft keyboard. 7.
Basic Procedure for Sending Scan Files by E-mail Basic Procedure for Sending Scan Files by Email 1. Press the [Home] key on the top left of the control panel, and press the [Scanner] icon on the [Home] screen. CJS049 2. Make sure that no previous settings remain. If a previous setting remains, press the [Clear Modes] key. 3. Press the [E-mail] tab. 4. Place originals. 5. If necessary, specify the scan settings according to the original to be scanned.
6. Scan Example: Scanning the document in color/duplex mode, and saving as a PDF file. • Press [Scan Settings], and then press [Full Colour: Text / Photo] in the [Original Type] tab. • Press [Original Feed Type], and then press [2 Sided Original]. • Press [PDF] under [Send File Type / Name]. 6. Specify the destination. You can specify multiple destinations. 7. To specify the e-mail sender, press [Sender Name]. 8. To use Message Disposition Notification, press [Recept. Notice]. If you select [Recept.
Basic Procedure for Sending Scan Files by E-mail You can select [Frequent] and one more key for each title. 8. Press [E-mail]. 9. Press [Change] under "E-mail Address". 10. Enter the e-mail address. 11. Press [OK]. 12. Select [E-mail / Internet Fax Destination] or [Internet Fax Destination Only].
6. Scan 2. Press [Address Book Management]. 3. Check that [Program / Change] is selected. 4. Select the name whose e-mail address you want to delete. Press the name key, or enter the registered number using the number keys. You can search by the registered name, user code, fax number, folder name, e-mail address, or IP-Fax destination. 5. Press [E-mail]. 6. Press [Change] under "E-mail Address". 7. Press [Delete All], and then press [OK]. 8. Press [OK]. 9. Press [Exit]. 10.
Basic Procedure for Storing Scan Files Basic Procedure for Storing Scan Files • You can specify a password for each stored file. Files that are not password-protected can be accessed by other users on the same local area network using DeskTopBinder. We recommend that you protect stored files from unauthorized access by specifying passwords. • Scan file stored in the machine may be lost if some kind of failure occurs. We advise against using the hard disk to store important files.
6. Scan Press [User Name], and then select a user name. To specify an unregistered user name, press [Manual Entry], and then enter the name. After specifying a user name, press [OK]. • File Name Press [File Name], enter a file name, and then press [OK]. • Password Press [Password], enter a password, and then press [OK]. Re-enter the password for confirmation, and then press [OK]. 7. Press [OK]. 8. If necessary, press [Scan Settings] to specify scanner settings such as resolution and scan size. 9.
Specifying the File Type Specifying the File Type This section explains the procedure for specifying the file type of a file you want to send. File types can be specified when sending files by e-mail or Scan to Folder, sending stored files by e-mail or Scan to Folder, and saving files on a removable memory device.
6. Scan Specifying Scan Settings 1. Press [Scan Settings]. 2. Specify resolution, scan size, and other settings, as required. 3. Press [OK].
7. Document Server This chapter describes frequently used Document Server functions and operations. For the information not included in this chapter, see Copy/ Document Server on the supplied CD-ROM. Storing Data This section describes the procedure for storing documents on the Document Server. • A document accessed with a correct password remains selected even after operations are complete, and it can be accessed by other users.
7. Document Server 1. Press the [Home] key on the top left of the control panel, and press the [Document Server] icon on the [Home] screen. CJS049 2. Press [To Scanning Screen]. 3. Press [User Name]. 4. Specify a user name, and then press [OK]. The user names shown are names that were registered in the Address Book. To specify a name not shown in the screen, press [Manual Entry], and then enter a user name. 5. Press [File Name]. 6. Enter a file name, and then press [OK]. 7. Press [Password]. 8.
Printing Stored Documents Printing Stored Documents Prints stored documents on the Document Server. The items you can specify on the printing screen are as follows: • Paper tray • The number of prints • [Finishing] ([Sort] / [Rotate Sort] / [Stack] / [Staple] / [Punch]) • [Cover/Slip Sheet] ([Front Cover], [Front/Back Cover], [Designate/Chapter], [Slip Sheet]) • [Edit / Stamp] ([Margin Adj.
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8. Web Image Monitor This chapter describes frequently used Web Image Monitor functions and operations. For the information not included in this chapter, see Connecting the Machine/ System Settings on the supplied CD-ROM or Web Image Monitor Help. Displaying Top Page This section explains the Top Page and how to display Web Image Monitor. • When entering an IPv4 address, do not begin segments with zeros. For example: If the address is "192.168.001.010", you must enter it as "192.168.1.10". 1.
8. Web Image Monitor 3. Refresh/Help (Refresh): Click at the upper right in the work area to update the machine information. Click the Web browser's [Refresh] button to refresh the entire browser screen. (Help): Use Help to view or download Help file contents. 4. Basic Information area Displays the basic information of the machine. 5. Work area Displays the contents of the item selected in the menu area.
Viewing Received Fax Documents Using Web Image Monitor Viewing Received Fax Documents Using Web Image Monitor 1. Start Web Image Monitor. 2. Click [Fax Received File] on the [Print Job/Stored File] menu in the left pane. 3. If you have programmed a user code for the stored reception file, enter the code, and then press [OK]. If the programmed user code was deleted from the Address Book, a message indicating incorrect user code entry appears. If this is the case, reprogram a user code. 4.
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9. Adding Paper and Toner This chapter describes how to load paper into the paper tray and recommended paper sizes and types. Loading Paper into Paper Trays Every paper tray is loaded in the same way. In the following example procedure, paper is loaded into tray 2. • If a paper tray is pushed vigorously when putting it back into place, the position of the tray's side fences may slip out of place. • Check the paper edges are aligned at the right side.
9. Adding Paper and Toner 3. Carefully push the paper tray fully in. • Various sizes of paper can be loaded in the paper trays by adjusting the positions of side fences and end fence. For details, see "Changing the Paper Size in the Paper Trays", Paper Specifications and Adding Paper . • You can load envelopes in the paper trays. Envelopes must be loaded in a specific orientation. For details, see p.145 "Envelopes".
Loading Paper into the Bypass Tray Loading Paper into the Bypass Tray Use the bypass tray to use OHP transparencies, adhesive labels, translucent paper, and paper that cannot be loaded in the paper trays. • The maximum number of sheets you can load at the same time depends on paper type. Load only as much paper as can be held between the paper guides on the bypass tray. For the maximum number of sheets you can load, see p.138 "Recommended Paper Sizes and Types". 1. Open the bypass tray. CJW305 2.
9. Adding Paper and Toner • Certain types of paper might not be detected properly when placed on the bypass tray. If this happens, remove the paper and place it on the bypass tray again. • Pull the extender out when loading sheets larger than A4 , 81/2 × 11 in the bypass tray. • When the [Panel Key Sound] is turned off, it does not sound if you insert paper into the bypass tray. For details about [Panel Key Sound], see "System Settings", Connecting the Machine/ System Settings .
Loading Paper into the Bypass Tray Setting the paper size using the control panel 1. Press the [User Tools/Counter] key. CJS039 2. Press [Tray Paper Settings]. 3. Press [Printer Bypass Paper Size]. 4. Select the paper size. 5. Press [OK]. 6. Press the [User Tools/Counter] key. • When loading thick paper, thin paper, or OHP transparencies, specify the paper size and the paper type.
9. Adding Paper and Toner Setting custom size paper using the control panel 1. Press the [User Tools/Counter] key. CJS039 2. Press [Tray Paper Settings]. 3. Press [Printer Bypass Paper Size]. 4. Press [Custom Size]. If a custom size is already set, press [Change Size]. 5. Press [Vertical], enter the size of the paper using the number keys, and then press [ ]. 6. Press [Horizontal], enter the size of the paper using the number keys, and then press [ ]. 7. Press [OK] twice. 8.
Loading Paper into the Bypass Tray 1. Press the [User Tools/Counter] key. CJS039 2. Press [Tray Paper Settings]. 3. Press [ Next]. 4. Press [Paper Type: Bypass Tray]. 5. Select the proper items, according to the paper type you want to set. • Press [OHP (Transparency)] on the [Paper Type] area when loading OHP transparencies. • To load thin or thick paper, press [Do not Display] on the [Paper Type] area, and then select the appropriate paper thickness in the [Paper Thickness] area. 6. Press [OK]. 7.
9. Adding Paper and Toner Loading Paper into Tray 3 (LCT) • When paper loaded in the right side of Tray 3 (LCT) runs out, paper on the left is automatically shifted to the right. Do not pull out Tray 3 (LCT) while the tray is moving paper; wait until sounds stop coming from the tray. • For the right stack, align the right edge of the paper with the right edge of the tray. For the left stack, align the left edge of the paper to the left edge of the tray.
Loading Paper into Tray 3 (LCT) • Left half of the tray pulled out CJW017 3. Carefully push the paper tray fully in. • You can load paper even if Tray 3 (LCT) is in use. It is okay to pull out the left half of the tray while Tray 3 (LCT) is in use.
9. Adding Paper and Toner Loading Paper into the Large Capacity Tray (LCT) • (mainly Europe and Asia) The large capacity tray (LCT) can hold A4 paper only. If you want to print on 81/2 × 11 or B5 JIS from the large capacity tray (LCT), contact your service representative. • (mainly North America) The large capacity tray (LCT) can hold 81/2 × 11 paper only. If you want to print on A4 or B5 JIS from the large capacity tray (LCT), contact your service representative. 1.
Loading Paper into the Large Capacity Tray (LCT) CJW020 4. Load paper by repeating steps 2 and 3. 5. Close the right cover of the large capacity tray (LCT).
9. Adding Paper and Toner Recommended Paper Sizes and Types This section describes recommended paper sizes and types. • If you use damp or curled paper, a staple clogging or paper jam may occur. • Do not use paper designed for inkjet printers, as these may stick to the fusing unit and cause a misfeed. • When you load OHP transparencies, check the front and back of the sheets, and place them correctly, or a misfeed might occur. • For details about and recommendations concerning thick paper, see p.
Recommended Paper Sizes and Types Paper type and weight 60–216 g/m2 (16 lb. Bond–80 lb.
9. Adding Paper and Toner *1 When loading paper with a vertical length of more than 279 mm (11.0 inches) in trays 1–4, use paper that has a horizontal width of 420 mm (16.6 inches) or less. *2 Load envelopes with their flaps fully open. Bypass tray Paper type and weight 52–216 g/m2 (14 lb. Bond–80 lb.
Recommended Paper Sizes and Types Paper type and weight Paper size Paper capacity 52–216 g/m2 (14 lb. Bond–80 lb. Cover) Custom size *2: • Thin Paper–Middle Thick: 100 sheets Thin Paper–Thick Paper 2 Vertical: 90.0–305.0 mm • Thick Paper 1: 40 sheets Horizontal: 148.0–600.0 mm*4 • Thick Paper 2: 20 sheets Vertical: 3.55–12.00 Inches Horizontal: 5.83–23.
9. Adding Paper and Toner Paper type and weight Paper size 60–216 g/m2 (16 lb. Bond–80 lb. Cover) *1 Plain Paper–Thick Paper 2 81/2 × 11 Paper capacity 1,000 sheets × 2 A4 *1 To load paper any of the sizes specified above, contact your service representative. Large capacity tray (LCT) Paper type and weight 60–216 g/m2 (16 lb. Bond–80 lb. Cover) Paper size Paper capacity 1,200 sheets A4 Plain Paper–Thick Paper 2 81/2 × 11 60–216 g/m2 (16 lb. Bond–80 lb.
Recommended Paper Sizes and Types *2 Depending on the type of thin paper, the edges may crease or the paper may be misfed. • Certain types of paper produce noise when delivered. This noise does not indicate a problem and print quality is unaffected. (Glossy paper and OHP transparencies can produce noise when delivered.) • The paper capacity described in the tables above is an example. Actual paper capacity might be lower, depending on the paper type.
9. Adding Paper and Toner • Remove copied or printed sheets one by one. • The copy/print speed may be slower than usual. • When loading translucent paper: • Remove copied or printed sheets one by one. • When loading translucent paper, always use long grain paper, and set the paper direction according to the grain. • Translucent paper easily absorbs humidity and becomes curled. Remove curl in the translucent paper before loading.
Recommended Paper Sizes and Types • When copying or printing onto thick paper of 161–216 g/m2 (60–80 lb. Cover), the copy/print speed is slower than usual. • Select [Thick Paper 1] or [Thick Paper 2] in [Tray Paper Settings] under the System Settings menu. • Even if thick paper is loaded as described above, normal operations and print quality might still not be possible, depending on the paper type. • Prints might have prominent vertical creases. • Prints might be noticeably curled.
9. Adding Paper and Toner In copier mode The way to load envelopes varies depending on the orientation of the envelopes.
Recommended Paper Sizes and Types How to load envelopes Types of envelopes Paper trays 1–4 Bypass tray Side-opening envelopes • Flaps: open • Flaps: open • Bottom side of envelopes: toward the right of the machine • Bottom side of envelopes: toward the left of the machine • Side to be printed: face down • Side to be printed: face up Side-opening envelopes Not recommended • Flaps: closed • Bottom side of envelopes: toward the back of the machine • Side to be printed: face down When loading envelop
9. Adding Paper and Toner • Output quality on envelopes may be uneven if parts of an envelope have differing thicknesses. Print one or two envelopes to check print quality. • Copied or printed sheets are delivered to the internal tray even if you specified a different tray. • Flatten out prints if they are creased or curled. • Check the envelopes are not damp. • High temperature and high humidity conditions can reduce print quality and cause envelopes to become creased.
Adding Toner Adding Toner This section explains precautions when adding toner, how to send faxes or scanned documents when the toner has run out, and how to dispose of used toner. • Do not incinerate toner (new or used) or toner containers. Doing so risks burns. Toner will ignite on contact with naked flame. • Do not store toner (new or used) or toner containers anywhere near naked flames. Doing so risks fire and burns. Toner will ignite on contact with naked flame.
9. Adding Paper and Toner • When removing jammed paper or replacing toner, avoid getting toner (new or used) on your clothing. If toner comes into contact with your clothing, wash the stained area with cold water. Hot water will set the toner into the fabric and make removing the stain impossible. • When removing jammed paper or replacing toner, avoid getting toner (new or used) on your skin. If toner comes into contact with your skin, wash the affected area thoroughly with soap and water.
Adding Toner • If number of communications executed after the toner has run out and not listed in the automatically output Journal exceeds 200, communication is not possible. 1. Make sure the machine is in facsimile or scanner mode. 2. Press [Exit], and then perform transmission operation. The error message disappears. • Any reports are not printed. Disposing of Used Toner This section describes what to do with used toner. Toner cannot be re-used.
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10. Troubleshooting This chapter describes basic troubleshooting procedures. Indicators This section describes the indicators displayed when the machine requires the user to remove misfed paper, to add paper, or to perform other procedures. Indicator : Paper Misfeed indicator Status Appears when a paper misfeed occurs. For details about removing jammed paper, see "Removing Jammed Paper", Troubleshooting . : Original Misfeed indicator Appears when an original misfeed occurs.
10. Troubleshooting When an Indicator for the [Check Status] Key Is Lit If an indicator for the [Check Status] key lights up, press the [Check Status] key to display the [Check Status] screen. Check the status of each function in the [Check Status] screen. [Check Status] screen 1 4 2 3 CJH001 1. [Mach./Applic. Stat] tab Indicates the status of the machine and each function. 2. Status icons Each icon that can be displayed is described below: : The function is performing a job.
When an Indicator for the [Check Status] Key Is Lit The following table explains problems that cause the indicator to light. Problem Causes Solutions Documents and reports do not print out. The paper output tray is full. Remove the prints from the tray. Documents and reports do not print out. There is no paper left. Load paper. For details about loading paper, see "Loading Paper", Paper Specifications and Adding Paper . An error has occurred.
10. Troubleshooting Panel Tone The following table describes the meaning of the various beep patterns that the machine produces to alert users about left originals and other machine conditions. Beep pattern Meaning Causes Single short beep Panel/screen input accepted. A control panel or screen key was pressed. Short, then long beep Panel/screen input rejected. An invalid key was pressed on the control panel or screen, or the entered password was incorrect.
When You Have Problems Operating the Machine When You Have Problems Operating the Machine This section describes common problems and messages. If other messages appear, follow the instructions displayed. Problem Causes Solutions The [Facsimile] or [Scanner] icon does not appear on the [Home] screen even though the copier screen appears when the machine is turned on using the main power switch. Functions other than the copier function are not yet ready. Wait a little longer.
10. Troubleshooting Problem Causes Solutions Nothing happens when the [Check Status] key or the [Energy Saver] key is pressed. The main power switch is turned off. Turn on the main power switch. "Please wait." appears. This message appears when Wait for a while. If the machine does you press the [Energy Saver] not get ready in five minutes, contact key. your service representative. "Please wait." appears. This message appears when the machine is warming up. • Wait for a while.
When You Have Problems Operating the Machine Problem Causes Solutions "Authentication has failed." appears. The entered login user name or login password is not correct. For details about the correct login user name and login password, see Security Guide . "Authentication has failed." appears. The machine cannot perform authentication. For details about authentication, see Security Guide . "You do not have the privileges to use this function.
10. Troubleshooting Problem Misfeeds occur frequently. Causes Solutions The tray's side or end fences may not be set properly. • Remove misfed paper. For details about removing jammed paper, see "Removing Jammed Paper", Troubleshooting . • Check that the side or end fences are set properly. Also, check that the side fences are locked. For details about setting the side and end fences, see "Changing the Paper Size", Paper Specifications and Adding Paper . Misfeeds occur frequently.
When You Have Problems Operating the Machine Problem Causes Solutions Cannot print in duplex mode. You have selected a paper type that cannot be used for duplex printing. In [Tray Paper Settings], select a paper type that can be used for duplex printing. For details about the paper types that can be used, see "Duplex Copying", Copy/ Document Server . "Following output tray is full. Remove paper." appears. The output tray is full. Remove paper from the output tray to resume printing.
10. Troubleshooting Problem Causes Solutions When print volume limits are specified, users cannot print beyond their print volume limit. Print jobs selected by users who have reached their print volume limits will be canceled. • For details about specifying print volume limits, see Security Guide . "Home is in use by another function." appears. The [Home] screen is being edited by another function. Wait for a while, and then try to create the shortcut on the [Home] screen again.
When Messages Are Displayed on the Control Panel When Messages Are Displayed on the Control Panel Messages Displayed When Using the Copy/Document Server Function This section describes the machine's main messages. If other messages appear, follow their instructions. • If you cannot make copies as you want because of the paper type, paper size or paper capacity problems, use recommended paper. For details about recommended paper, see p.138 "Recommended Paper Sizes and Types".
10. Troubleshooting Message 164 Causes Solutions "Cannot punch this paper size." The Punch function cannot be used with paper size selected. For details about paper, see "Specifications for Punch Unit (Finisher SR3120, Booklet Finisher SR3110)", Maintenance and Specifications . "Cannot staple paper of this size." The Staple function cannot be used with paper size selected. Select a proper paper size.
When Messages Are Displayed on the Control Panel Message Causes Solutions "Maximum number of sets is n." The number of copies exceeds the maximum copy quantity. You can change the maximum copy quantity from [Max. Copy Quantity] in [General Features] under [Copier / Document Server Features]. For details about Max. Copy Quantity, see "General Features", Copy/ Document Server . "Original(s) is being scanned for a different function.
10. Troubleshooting Message Causes Solutions "Stapling capacity exceeded." The number of sheets per set is over the staple capacity. Check the stapler capacity. For details about the stapler capacity, see "Specifications for Finisher SR3090", "Specifications for Finisher SR3120", or "Specifications for Booklet Finisher SR3110", Maintenance and Specifications . "The selected file(s) contained file(s) without access privileges. Only file(s) with access privileges will be deleted.
When Messages Are Displayed on the Control Panel remaining originals. In this case, the resulting sorted pages will not be sequential. For details about Memory Full Auto Scan Restart, see "Input / Output", Copy/ Document Server . Messages Displayed When Using the Facsimile Function This section describes the machine's main messages. If other messages appear, follow their instructions.
10. Troubleshooting Message "Check whether there are any network problems." Causes Registering of user name is rejected by SIP server. [13-17] Solutions • Correct that the correct SIP Server IP Address and SIP User Name are listed in [SIP Settings] of [Facsimile Features]. For details about SIP Settings, see "Initial Settings", Fax . • For details about network problems, contact your administrator. "Check whether there are any network problems." Cannot access SIP server.
When Messages Are Displayed on the Control Panel Message "Check whether there are any network problems." [13-26] Causes Solutions The "Effective Protocol" and "SIP Server IP Address" settings are different, or an incorrect IP address has been registered. • Check that the correct IP address is specified for the machine in [System Settings]. For details about IP address, see "Interface Settings", Connecting the Machine/ System Settings . • For details about network problems, contact your administrator.
10. Troubleshooting Message "Check whether there are any network problems." [14-09] Causes Solutions E-mail transmission was refused by SMTP authentication, POP before SMTP authentication, or login authentication of the computer in which the folder for transfer is specified. • Check that User Name and Password for the following settings in [System Settings] are listed correctly.
When Messages Are Displayed on the Control Panel Message "Check whether there are any network problems." Causes No POP3/IMAP4 server address is registered. [15-01] Solutions • Check that the correct Server Name or Server Address is listed in [POP3 / IMAP4 Settings] of [System Settings]. For details about POP3 / IMAP4 Settings, see "File Transfer", Connecting the Machine/ System Settings . • For details about network problems, contact your administrator. "Check whether there are any network problems.
10. Troubleshooting Message "Check whether there are any network problems." Causes Solutions Cannot find the DNS server or POP3/IMAP4 server. • Check that the following settings in [System Settings] are listed correctly. [15-11] • IP address of the DNS Server • the server name or IP address of the POP3/ IMAP4 server • the port number of the POP3/IMAP4 server • Reception Protocol For details about these settings, see "Interface Settings" or "File Transfer", Connecting the Machine/ System Settings .
When Messages Are Displayed on the Control Panel Message Causes "Check whether there are any network problems." • No IP address has been registered. [16-00] • A network is not connected properly. Solutions • Check that the correct IP address is specified for the machine in [System Settings]. For details about IP address, see "Interface Settings", Connecting the Machine/ System Settings . • For details about network problems, contact your administrator. "Connection with LDAP server has failed.
10. Troubleshooting Message "Exceeded time limit for LDAP server search. Check the server status." Causes A network error has occurred and connection has failed. Solutions • Try the operation again. If the message is still shown, the network may be busy. • Check that the correct settings for LDAP server are listed in [Administrator Tools] of [System Settings]. For details about LDAP server, see "Programming the LDAP server", Connecting the Machine/ System Settings . 174 "Functional problem occurred.
When Messages Are Displayed on the Control Panel Message Causes Solutions "Original(s) is being scanned for a different function." A function of the machine other than the Facsimile function is being used such as the Document Server function. Before sending a file by fax, cancel the job in progress. For example, press [Exit], and then press the [Home] key. Press the [Document Server] icon on the [Home] screen. Next, press the [Stop] key.
10. Troubleshooting Message Causes "Some page(s) are near blank." The first page of the document is almost blank. The original's blank side might have been scanned. Be sure to place your originals correctly. For details about determining the cause of blank pages, see "Detecting Blank Pages", Fax . "The selected file(s) contained file(s) without access privileges. Only file(s) with access privileges will be deleted." You tried to delete a document for which you do not have permission to delete.
When Messages Are Displayed on the Control Panel Message "Connection with the remote machine has failed. Check the remote machine status." Causes A network error occurred while using the remote fax function. Solutions • Check that the remote machine supports the remote fax function. • Check that the remote machine is working normally. • Check that the correct IP address or host name is set for the remote machine in [System Settings].
10. Troubleshooting Message Causes "Connection with the remote machine has failed. Check the remote machine status." A timeout error occurred while an attempt was made to connect the device via remote fax function. Solutions • Check that the LAN cable is correctly connected to the machine. • Check that the remote machine is working correctly. • For details about connection with remote machine, see "Sending/ Receiving Documents Using a Remote Machine (Remote Fax)", Fax .
When Messages Are Displayed on the Control Panel Message Causes Solutions "The destination cannot be selected because its certificate is not currently valid." The user certificate (destination certificate) has expired. A new user certificate must be installed. For details about the user certificate (destination certificate), see Security Guide . "The group destination cannot be selected because it contains a destination with a certificate that is not currently valid.
10. Troubleshooting Message Causes Solutions "Transmission cannot be performed because the certificate for encryption is not currently valid." The user certificate (destination certificate) has expired. A new user certificate must be installed. For details about the user certificate (destination certificate), see Security Guide . "XXX cannot be YYY because the device certificate used for the S/ MIME signature is not currently valid." The device certificate (S/ MIME) has expired.
When Messages Are Displayed on the Control Panel Message "The device certificate used for the S/MIME signature is not currently valid. XXX which is registered to the program cannot be recalled." Causes Solutions The device certificate (S/ MIME) has expired. For details about the device certificate (S/MIME), see Security Guide . There is no device certificate (S/MIME), or the certificate is invalid. For details about the device certificate (S/MIME), see Security Guide .
10. Troubleshooting Message "XXX cannot be YYY because the PDF Digital Signature's device certificate is not currently valid." Causes The device certificate (PDF with digital signature) has expired. A new device certificate (PDF with digital signature) must be installed. For details about how to install a device certificate (PDF with digital signature), see Security Guide . There is no device certificate (PDF with digital signature), or the certificate is invalid.
When Messages Are Displayed on the Control Panel When the memory becomes full while using the facsimile function Message Causes "Memory is full. Cannot scan The memory is full. more. Transmission will be stopped." Solutions If you press [Exit], the machine returns to standby mode and starts transmitting the stored pages. Check the pages that have not been sent using the Communication Result Report, and then resend those pages.
10. Troubleshooting Message Status "Setting change..." The machine is changing settings. You cannot use the control panel while this message is displayed. Wait a while. "Waiting for print data..." The machine is waiting for the next data to print. Wait a while. "Suspending print jobs..." Printing was temporarily suspended because [Job Operation] or the [Stop] key was pressed. "Updating certificate..." The @Remote certificate is being updated. Wait a while.
When Messages Are Displayed on the Control Panel Message Causes Solutions "Hardware Problem: HDD" An error has occurred in the hard disk. Turn off the main power switch, and then back on again. If the message appears again, contact your service representative. "Hardware Problem: Parallel I/F" An error has occurred in the IEEE 1284 interface board. Turn off the main power switch, and then back on again. If the message appears again, contact your service representative.
10. Troubleshooting Message "Paper size and type are mismatched. Select another tray from the following and press [Continue]. To cancel job, press [Job Reset]. Paper size and type can also be changed in User Tools." Causes The printer driver settings are incorrect or the tray does not contain paper of the size or type selected in the printer driver. Solutions • Check that the printer driver settings are correct, and then load paper of the size selected in the printer driver into the input tray.
When Messages Are Displayed on the Control Panel Message Causes Solutions "The same paper tray cannot be set for the main sheets and slip sheets ([Designate]). Check the setting." The tray selected for other pages is the same as the one for slip sheets. Reset the job. Be sure the tray you select for slip sheets is not providing paper for other pages. "Updating the destination list... Please wait. Specified destination(s) or sender's name has been cleared.
10. Troubleshooting Message "The size of the selected file(s) is too large." Causes Solutions • The size of the selected file exceeds 1GB. Files or groups of files larger than 1GB cannot be printed. • The total size of the selected files exceeds 1GB. • When the total size of the multiple files that are selected exceeds 1 GB, select files separately. • When the size of selected file exceeds 1GB, print by using a function other than the Direct printing function from removable memory devices.
When Messages Are Displayed on the Control Panel Message Causes Solutions "85: Error" The specified graphics library is unavailable. Check that the data is valid. "86: Error" Parameters of the control code are invalid. Check the print settings. "91: Error" Printing was canceled by the auto job cancel function due to a command error. Check that the data is valid. "92: Error" Printing was canceled because [Job Reset] or the [Stop] key was selected on the machine's control panel.
10. Troubleshooting Message Causes Solutions "Auto-registration of user information has failed." Automatic registration of information for LDAP Authentication or Windows Authentication failed because the Address Book is full. For details about automatic registration of user information, see Security Guide . "Cannot store data of this size." The paper size exceeded the capacity of the Document Server.
When Messages Are Displayed on the Control Panel Message "Compressed Data Error." Causes Solutions The printer detected corrupt compressed data. • Check the connection between the computer and the printer. • Check that the program you used to compress the data is functioning correctly. "Data storage error." You tried to print a Sample Print, Locked Print, Hold Print, or Stored Print file, or to store a file in the Document Server when the hard disk was malfunctioning.
10. Troubleshooting 192 Message Causes Solutions "Exceeded max. number of files of Document Server. Cannot store." The maximum file capacity of the Document Server was exceeded. Delete some of the files stored in the Document Server. "Exceeded max. number of files to print for temporary / stored jobs." While printing a Sample Print, Locked Print, Hold Print, or Stored Print file, the maximum file capacity was exceeded. Delete unneeded files stored in the machine. "Exceeded max. number of files.
When Messages Are Displayed on the Control Panel Message Causes Solutions "Exceeded the maximum unit count for Print Volume Use. The job has been cancelled." The number of pages the user is permitted to print has been exceeded. For details about print volume use limitation, see Security Guide . "Failed to obtain file system." PDF direct printing could not be performed because the file system could not be obtained. Turn off the main power switch, and then back on again.
10. Troubleshooting Message Causes Solutions "Information for user authentication is already registered for another user." The user name for LDAP or Integration Server authentication was already registered in a different server with a different ID, and a duplication of the user name occurred due to a switching of domains (servers), etc.. For details about user authentication, see Security Guide . "Insufficient Memory" A memory allocation error occurred.
When Messages Are Displayed on the Control Panel Message Causes Solutions Images were discarded while printing. PCL 5e "Printing privileges have not been set for this document." The PDF document you have tried to print has no privileges to print. Contact the owner of the document. "Punch has been cancelled." Punch printing was canceled. Check the paper orientation, print orientation, and then punch position. Certain settings can produce print results that might not be as expected.
10. Troubleshooting Message Causes Solutions "The print job has been cancelled because capture file(s) could not be stored: Exceeded max. number of pages per file." The maximum page capacity of the Document Server was exceeded. Delete some of the files stored in the Document Server or reduce the number of pages that you want to send. "The selected paper type is not supported. This job has been cancelled." Job reset is automatically performed if the specified paper type is incorrect.
When Messages Are Displayed on the Control Panel Messages Displayed When Using the Scanner Function This section describes likely causes of and possible solutions for the error messages that appear on the control panel. If a message not described here appears, act according to the message. Message Causes "Authentication with the The entered user name or destination has failed. Check password was invalid. settings. To check the current status, press [Scanned Files Status].
10. Troubleshooting Message "Cannot find the specified path. Please check the settings." Causes Solutions An antivirus program or a firewall is preventing the machine connecting to your computer. • Antivirus programs and firewalls can prevent client computers from establishing connection with this machine. • If you are using anti-virus software, add the program to the exclusion list in the application settings.
When Messages Are Displayed on the Control Panel Message "Cannot write on the memory storage device. Check the memory storage device and machine settings." Causes The memory device is faulty, or the file name contains a character that cannot be used. Solutions • Check to see if the memory device is defective. • Check the memory device. It might be unformatted, or its format might be incompatible with this machine. • Check the file name set at the time of scanning.
10. Troubleshooting Message Causes "Connection with LDAP server has failed. Check the server status." A network error has occurred and connection has failed. Try the operation once more. • Try the operation again. If the message is still shown, the network may be busy. A time out occurred when using WSD Scanner. Time outs occur when too much time passes between scanning an original and sending its data.
When Messages Are Displayed on the Control Panel Message "Exceeded max. No. of results to display. Max.: n" Causes Solutions Search results have exceeded the max. displayable number. Search again after changing the search conditions. "Exceeded max. data capacity. Check scanning resolution, then press Start key again." The scanned data exceeded maximum data capacity. Specify the scan size and resolution again. Note that it may not be possible to scan very large originals at a high resolution.
10. Troubleshooting Message 202 Causes Solutions "Exceeded max. number of files which can be used in Document Server at the same time." The maximum number of files that can be stored in the Document Server has been exceeded. Check the files stored by the other functions, and then delete unneeded files. For details about how to delete files, see "Deleting Stored Documents", Copy/ Document Server . "Exceeded max. number of pages per file.
When Messages Are Displayed on the Control Panel Message "Exceeded time limit for LDAP server search. Check the server status." Causes A network error has occurred and connection has failed. Solutions • Try the operation again. If the message is still shown, the network may be busy. • Check that the correct settings for LDAP server are listed in [Administrator Tools] of [System Settings]. For details about LDAP server, see "Programming the LDAP server", Connecting the Machine/ System Settings .
10. Troubleshooting Message 204 Causes Solutions "Memory is full. Scanning has been cancelled. Press [Send] to send the scanned data, or press [Cancel] to delete." Because there is not enough free hard disk space in the machine for delivering or sending by e-mail while storing in the Document Server, only some of the pages could be scanned. Specify whether to use the data or not. "Memory storage device not detected. Insert the device." There is no memory device inserted.
When Messages Are Displayed on the Control Panel Message Causes Solutions "Scanner journal is full. Please check Scanner Features." "Print & Delete Scanner Journal" in [Scanner Features] is set to [Do not Print: Disable Send], and Scanner Journal is full. Print or delete Scanner Journal. For details about Scanner Features, see "General Settings", Scan . "Selected file is currently in use. File name cannot be changed." You cannot change the name of a file whose status is "Waiting...
10. Troubleshooting Message "Some page(s) are near blank. To cancel, press the Stop key." Causes The first page of the document is almost blank. Solutions The original's blank side might have been scanned. Be sure to place your originals correctly. "The entered file name The file name contains a contains invalid character(s). character that cannot be Enter the file name again used. using any of the following 1 byte characters. " 0 to 9 ", " A to Z ", " a to z ", " .
When Messages Are Displayed on the Control Panel Message "Updating the destination list has failed. Try again?" Causes A network error has occurred. Solutions • Check whether the server is connected. • Antivirus programs and firewalls can prevent client computers from establishing connection with this machine. • If you are using anti-virus software, add the program to the exclusion list in the application settings.
10. Troubleshooting Message "Exceeded max. data capacity." Solutions The data being scanned is too large for the scale ratio specified in [Specify Size]. Reduce the resolution or [Specify Size] value, and then try to scan the original again. The data being scanned is too small for the scale ratio specified in [Specify Size]. Specify a higher resolution or a large size in [Specify Size], and then try to scan the original again.
When Messages Are Displayed on the Control Panel Message "XXX cannot be YYY because the PDF Digital Signature's device certificate is not currently valid." Causes Solutions The device certificate (PDF with digital signature) has expired. A new device certificate (PDF with digital signature) must be installed. For details about how to install a device certificate (PDF with digital signature), see Security Guide . "The PDF Digital Signature's device certificate is invalid. The file cannot be sent.
10. Troubleshooting Message 210 Causes Solutions "Transmission cannot be performed because the certificate used for the S/ MIME signature is not currently valid." The device certificate (S/ MIME) has expired. A new device certificate (S/MIME) must be installed. For details about how to install a device certificate (S/ MIME), see Security Guide . "The destination cannot be selected because its certificate is not currently valid." The user certificate (destination certificate) has expired.
When Messages Are Displayed on Your Computer Screen When Messages Are Displayed on Your Computer Screen Messages Displayed When Using the Scanner Function This section describes likely causes of and possible solutions for the main error messages displayed on the client computer when using the TWAIN driver. If a message not described here appears, act according to the message. Message Causes Solutions "Any of Login User Name, Login Password or Driver Encryption Key is incorrect.
10. Troubleshooting Message Causes "Cannot detect the paper size of the original. Specify the scanning size." The set original was misaligned. "Cannot find "XXX" scanner used for the previous scan. "YYY" will be used instead." The main power switch of the previously used scanner is not set to "On". Solutions • Place the original correctly. • Specify the scan size.
When Messages Are Displayed on Your Computer Screen Message "Clear Misfeed(s) in ADF." Causes A paper misfeed has occurred inside the ADF. Solutions • Remove jammed originals, and then insert them again. For details about jammed paper, see "Removing Jammed Paper", Troubleshooting . • When a misfeed occurs, replace the jammed originals. • Check whether the originals are suitable to be scanned by the machine. "Communication error has occurred on the network.
10. Troubleshooting Message Causes "Insufficient memory. Reduce Scanner memory is the scanning area." insufficient. Solutions • Reset the scan size. • Lower the resolution. • Set with no compression. For details about the settings, see TWAIN driver Help. The problem may be due to the following cause: • Scanning cannot be performed if large values are set for brightness when using halftone or high resolution.
When Messages Are Displayed on Your Computer Screen Message "Scanner is in use for other function. Please wait." Causes A function of the machine other than the Scanner function is being used such as the Copier function. Solutions • Wait for a while, and then reconnect. • Cancel the job that is being processed. For example, press [Exit], and then press the [Home] key. Next, press the [Copier] icon on the [Home] screen, and then press the [Stop] key.
10. Troubleshooting Message "Scanner is not available. Check the scanner connection status." Causes The machine is not connected to the network correctly. Solutions • Check whether the machine is connected to the network correctly. • Deselect the personal firewall function of the client computer. For details about firewall, see Windows Help. • Use an application such as telnet to make sure SNMPv1 or SNMPv2 is set as the machine's protocol.
11. Appendix This chapter describes the trademarks. Trademarks Adobe, Acrobat, PostScript, PostScript 3, and Reader are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries. The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Ricoh Company, Ltd. is under license.
11. Appendix Microsoft® Windows Server® 2003 R2 Enterprise Edition • The product names of Windows Server 2008 are as follows: Microsoft® Windows Server® 2008 Standard Microsoft® Windows Server® 2008 Enterprise • The product names of Windows Server 2008 R2 are as follows: Microsoft® Windows Server® 2008 R2 Standard Microsoft® Windows Server® 2008 R2 Enterprise Other product names used herein are for identification purposes only and might be trademarks of their respective companies.
INDEX Address Book.........................................................11 ADF.................................................8, 27, 30, 33, 56 Authentication screen............................................53 Auto document feeder.............................................8 Auto Reduce/Enlarge....................................14, 61 E-mail destination.......................................112, 113 E-mail transmission................................................19 Energy Saver key.............
L LAN-Fax.............................................................9, 17 Large capacity tray............................8, 33, 35, 136 LCT..............................................8, 33, 35, 134, 136 Locked Print.....................................................15, 96 Locked print file......................................................96 Logging in to the machine.....................................53 Logging out the machine.......................................54 Login/Logout key.............
Storing a document...............................................89 Storing data...........................................................78 Storing received documents.................................17 Symbols....................................................................6 T Thick paper.................................................132, 144 Thin paper............................................................132 Toner............................................................149, 150 Trademark...
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