User Guide What You Can Do with This Machine Getting Started Copy Fax Print Scan Document Server Web Image Monitor Adding Paper and Toner Troubleshooting Appendix For information not in this manual, refer to the HTML/PDF files on the supplied CD-ROM. Read this manual carefully before you use this machine and keep it handy for future reference. For safe and correct use, be sure to read the Safety Information in "Read This First" before using the machine.
TABLE OF CONTENTS How to Read the Manuals.................................................................................................................................5 Symbols Used in the Manuals.......................................................................................................................5 Model-Specific Information...............................................................................................................................6 Names of Major Features..............
Turning Off the Main Power........................................................................................................................45 When the Authentication Screen is Displayed...............................................................................................47 User Code Authentication Using the Control Panel..................................................................................47 Logging In Using the Control Panel.......................................................
Printing the Journal Manually..........................................................................................................................88 5. Print Quick Install......................................................................................................................................................89 Displaying the Printer Driver Properties..........................................................................................................90 Standard Printing................
8. Web Image Monitor Displaying Top Page.....................................................................................................................................119 Viewing Received Fax Documents Using Web Image Monitor.................................................................121 9. Adding Paper and Toner Loading Paper into Tray 1.............................................................................................................................
How to Read the Manuals Symbols Used in the Manuals This manual uses the following symbols: Indicates points to pay attention to when using the machine, and explanations of likely causes of paper misfeeds, damage to originals, or loss of data. Be sure to read these explanations. Indicates supplementary explanations of the machine's functions, and instructions on resolving user errors. This symbol is located at the end of sections. It indicates where you can find further relevant information.
Model-Specific Information This section explains how you can identify the region your machine belongs to. There is a label on the rear of the machine, located in the position shown below. The label contains details that identify the region your machine belongs to. Read the label. CJS101 The following information is region-specific. Read the information under the symbol that corresponds to the region of your machine.
Names of Major Features In this manual, major features of the machine are referred to as follows: • Auto Document Feeder • Large capacity tray ADF LCT 7
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1. What You Can Do with This Machine You can search for a description by what you want to do. I Want to Save Paper BRL059S Printing multi-page documents on both sides of sheets (Duplex Copy) See "Duplex Copying", Copy/ Document Server . Printing multi-page documents and received faxes on a single sheet (Combine (Copier/Fax)) See "Combined Copying", Copy/ Document Server See "Combine Two Originals", Fax . .
1. What You Can Do with This Machine I Want to Convert Documents to Electronic Formats Easily BQX138S Sending scan files See "Basic Procedure for Sending Scan Files by E-mail", Scan . Sending the URL of the folder in which scan files are stored See "Sending the URL by E-mail", Scan . Storing scan files in a shared folder See "Basic Procedure When Using Scan to Folder", Scan . Storing scan files on media See "Basic Procedure for Saving Scan Files on a Removable Memory Device", Scan .
I Want to Register Destinations I Want to Register Destinations BRL060S Using the control panel to register destinations in the Address Book See "Registering Entered Destinations to the Address Book", Fax . See "Registering a destination in the address book manually", Scan . Using Web Image Monitor to register destinations from a computer See "Registering Internet Fax Destination Information Using Web Image Monitor", Fax .
1. What You Can Do with This Machine I Want to Operate the Machine More Effectively BQX139S Registering and using frequently-used settings (Program) See "Registering Functions in a Program", Convenient Functions . Registering frequently-used settings as initial settings (Program as Defaults (Copier/Document Server/Fax/Scanner)) See "Changing the Default Functions of the Initial Screen", Convenient Functions .
You Can Customize the [Home] Screen as You Like You Can Customize the [Home] Screen as You Like The icons of each function are displayed on the [Home] screen. CJQ611 • You can add shortcuts to often used programs or Web pages to the [Home] screen. The programs or Web pages can be recalled easily by pressing the shortcut icons. • You can display only the icons of functions and shortcuts that you use. • You can change the order of the function and shortcut icons.
1. What You Can Do with This Machine You Can Make Copies Using Various Functions CJQ601 • You can print stamps on copies. Stamps can include background numbers, scanned images, dates, and page numbers. • You can reduce or enlarge the copy image. With the Auto Reduce / Enlarge function, the machine automatically detects the original size, and then selects an appropriate reproduction ratio based on the paper size you select.
You Can Print Data Using Various Functions You Can Print Data Using Various Functions CJQ614 • This machine supports network and local connections. • You can send PDF files directly to the machine for printing, without having to open a PDF application. • You can print or delete print jobs stored on the machine's hard disk, which have been previously sent from computers using the printer driver. The following types of print jobs can be selected: Sample Print, Locked Print, Hold Print, and Stored Print.
1. What You Can Do with This Machine You Can Utilize Stored Documents You can store files scanned in copier, facsimile, printer, or scanner mode on the machine's hard disk. With Web Image Monitor, you can use your computer to search for, view, print, delete, and send stored files via the network. You can also change print settings and print multiple documents (Document Server). CJQ603 • You can retrieve stored documents scanned in scanner mode to your computer.
You Can Connect Two Machines for Copying You Can Connect Two Machines for Copying You can connect two machines together with copy connector. When you set up a copy job on one machine (the main machine), data is transferred to the other (the sub-machine) so that copies can be made on both machines simultaneously (Connect Copy). CJQ101 • You can complete large volume copy runs in shorter time.
1. What You Can Do with This Machine You Can Send and Receive Faxes without Paper Reception You can store and save received fax documents as electronic formats in the machine's hard disk without printing them. CJQ604 You can use Web Image Monitor to check, print, delete, retrieve, or download documents using your computer (Storing received documents). • See "Confirming/Printing/Deleting Received and Stored Documents", Fax .
You Can Send and Receive Faxes without Paper CJQ605 • To send a fax, print from the Windows application you are working with, select LAN-Fax as the printer, and then specify the destination. • You can also check the sent image data. • For details about the machine's settings, see "Network Settings Requirements", Connecting the Machine/ System Settings . • For details about how to use the function, see "Fax via Computer", Fax .
1. What You Can Do with This Machine You Can Send and Receive Faxes Using the Internet xxx@xxx.com xxx.xxx.xxx.xxx xxx@xxx.com xxx.xxx.xxx.xxx CJQ606 E-mail Transmission and Reception This machine converts scanned document images to e-mail format, and transmits and receives this data over the Internet. • To send a document, specify an e-mail address instead of dialing the destination telephone number (Internet Fax and e-mail transmission).
You Can Send and Receive Faxes Using the Internet • For details about how to transmit and receive documents over the Internet, see "Transmission" and "Reception", Fax .
1. What You Can Do with This Machine You Can Send and Receive Faxes by Using the Machine without Fax Unit Installed You can send and receive faxes through a different machine's fax functions via a network (Remote Fax). CJQ612 • To use the remote fax function, install the fax connection unit on the client-side machine and remote machine. • The procedure for sending faxes is as same as that of for the machine with the fax unit.
You Can Use the Facsimile and the Scanner in a Network Environment You Can Use the Facsimile and the Scanner in a Network Environment CJQ607 • You can send scan files to a specified destination using e-mail (Sending scan files by e-mail). • You can send scan files directly to folders (Sending scan files by Scan to Folder). • You can use this machine as a delivery scanner for the ScanRouter delivery software*1 (Network delivery scanner).
1. What You Can Do with This Machine You Can Prevent Information Leakage (Security Functions) CJQ608 • You can protect documents from unauthorized access and stop them from being copied without permission. • You can control the use of the machine, as well as prevent machine settings from being changed without authorization. • By setting passwords, you can prevent unauthorized access via the network. • You can erase or encrypt the data on the hard disk to prevent the information from leaking out.
You Can Monitor and Set the Machine Using a Computer You Can Monitor and Set the Machine Using a Computer Using Web Image Monitor, you can check the machine's status and change the settings. CJQ609 You can check which tray is running out of paper, register information in the Address Book, specify the network settings, configure and change the system settings, manage jobs, print the job history, and configure the authentication settings.
1. What You Can Do with This Machine You Can Prevent an Unauthorized Copy You can print embedded pattern on paper to prevent them from being copied. CJQ613 • Using the printer driver, you can embed a pattern in the printed document. If the document is copied on a machine with the Copy Data Security unit, protected pages are grayed out in the copy, preventing confidential information from being copied. Protected fax messages are grayed out before being transmitted or stored.
2. Getting Started This chapter describes how to start using this machine. Guide to Names and Functions of Components Guide to Components • Do not obstruct the ventilation holes by placing objects near them or leaning things against them. If the machine overheats, a fault might occur. Front and left view 1 2 3 5 6 7 4 CJS102 1. ADF Lower the ADF over originals placed on the exposure glass. If you load a stack of originals in the ADF, the ADF will automatically feed the originals one by one. 2.
2. Getting Started 5. Control panel See p.32 "Guide to the Names and Functions of the Machine's Control Panel". 6. Front cover Open to access the inside of the machine. 7. Paper trays (trays 1–3) Load paper here. Tray 1 is a tandem tray where paper on the left side automatically moves to the right when paper there has run out. Front and right view 1 2 3 4 CJS103 1. Ventilation holes Prevent overheating. 2.
Guide to Names and Functions of Components Rear and left view 1 CJS104 1. Ventilation holes Prevent overheating.
2. Getting Started Guide to Functions of the Machine's Options Guide to Functions of the Machine's External Options 1 2 12 3 11 10 5 9 8 7 4 6 CJS105 1. Finisher SR4060 Sorts, stacks, and staples multiple sheets of paper. Consists of the following paper trays: • Finisher upper tray • Finisher shift tray 2. Interposer Inserts cover or slip sheets into copied or printed paper. 3.
Guide to Functions of the Machine's Options 7. A3/11 × 17 tray unit You can load paper sizes up to A3 or 11 × 17 in Tray 1 using this unit. If you install the A3/11 × 17 tray unit on your machine, you cannot use it as a tandem tray. 8. Copy tray If you select this as the output tray, copied/printed paper and fax messages are delivered here face down. 9. Finisher SR4080 Sorts, stacks, and staples multiple sheets of paper. Consists of the following paper trays: • Finisher upper tray • Finisher shift tray 10.
2. Getting Started Guide to the Names and Functions of the Machine's Control Panel This illustration shows the control panel of the machine with options fully installed. 1 2 3 4 5 6 7 8 9 20 10 11 19 18 17 16 15 14 13 12 21 22 CJS106 1. [Home] key Press to display the [Home] screen. For details, see p.35 "How to Use the [Home] Screen". 2. Function keys No functions are registered to the function keys as a factory default. You can register often used functions, programs, and Web pages.
Guide to the Names and Functions of the Machine's Control Panel See "Changing the Default Functions of the Initial Screen", Convenient Functions . 6. [Interrupt] key Press to make interrupt copies. See "Interrupt Copy", Copy/ Document Server . 7. Main power indicator The main power indicator goes on when you turn on the main power switch. 8. [Energy Saver] key Press to switch to and from Low Power mode or Sleep mode. See "Saving Energy", Getting Started .
2. Getting Started 19. Data In indicator (facsimile and printer mode) Flashes when the machine is receiving print jobs or LAN-Fax documents from a computer. See Fax Print . and 20. Communicating indicator, Fax Received indicator, Confidential File indicator • Communicating indicator Lights continuously during data transmission and reception. • Fax Received indicator Lights continuously while data other than personal box or Memory Lock file is being received and stored in the fax memory.
How to Use the [Home] Screen How to Use the [Home] Screen The icons of each function are displayed on the [Home] screen. You can add shortcuts to frequently used programs or Web pages to the [Home] screen. The icons of added shortcuts appear on the [Home] screen. The programs or Web pages can be recalled easily by pressing the shortcut icons. To display the [Home] screen, press the [Home] key. 1 2 3 4 5 6 9 8 7 CJS052 1. [Copier] Press to make copies.
2. Getting Started 7. Shortcut icon You can add shortcuts to programs or Web pages to the [Home] screen. For details about how to register shortcuts, see p.36 "Adding Icons to the [Home] Screen". The program number appears on the bottom of the shortcut icon. 8. [Browser] Press to display Web pages. For details about how to use the browser function, see Convenient Functions . 9. [Document Server] Press to store or print documents on the machine's hard disk.
How to Use the [Home] Screen Adding icons to the [Home] screen using Web Image Monitor 1. Start Web Image Monitor. For details, see "Using Web Image Monitor", Connecting the Machine/ System Settings . 2. Log in to Web Image Monitor as an administrator. For details, see Security Guide . 3. Point to [Device Management], and then click [Device Home Management]. 4. Click [Edit Icons]. 5. Point to [ Icon can be added.] of the position that you want to add, and then click [ Add]. 6.
2. Getting Started 4. Press [Add Icon]. 5. Press the [Program] tab. 6. Make sure that [Copier Program] is selected. 7. Select the program you want to add.
How to Use the [Home] Screen 8. Specify the position where [Blank] is displayed. 9. Press [OK]. 10. Press the [User Tools/Counter] key. • Press [ ] on the upper-right corner of the screen to check the position on the simple screen.
2. Getting Started Registering Functions in a Program Depending on the functions, the number of programs that can be registered is different. • Copier: 25 programs • Document Server: 25 programs • Facsimile: 100 programs • Scanner: 25 programs The following settings can be registered to programs: Copier: Original type, density, Special Original, paper tray, Store File (except for User Name and Password), Create Margin, Finishing, Cover/Slip Sheet, Edit / Stamp, Dup.
Registering Functions in a Program 2. Edit the copy settings so all functions you want to store in a program are selected. 3. Press the [Program] key. CJU601 4. Press [Program]. 5. Press the program number you want to register. 6. Enter the program name. 7. Press [OK]. 8. Press [Exit].
2. Getting Started • When the paper tray you specified in a program is empty and if there is more than one paper tray with the same size paper in it, the paper tray prioritized under [Paper Tray Priority: Copier], [Paper Tray Priority: Facsimile], or [Paper Tray Priority: Printer] in the [Tray Paper Settings] tab will be selected first. For details, see "System Settings", Connecting the Machine/ System Settings .
Registering Functions in a Program Program name Program description Effect Stamping corporate name copy Specify [User Stamp] in [Edit / Stamp]. You can stamp the name of your company on copies of working or architectural drawings. Your company name needs to be preregistered in the machine. Z-folding copy Specify [Z-fold] in [Finishing]. A3 size paper is folded to A4 size. You can print various size copies onto one size of paper, so they are easier to manage.
2. Getting Started Program name Program description Effect Dividing file scan Specify [Divide] in [Original Feed Type]. You can scan a multiple page original as one file by splitting it into groups of a specified number of pages. High resolution scan Specify settings to save scanned data in TIFF format. Also, specify a higher resolution in [Scan Settings]. Scanned documents maintain much of the detail of the originals, but the size of the data may be quite large.
Turning On/Off the Power Turning On/Off the Power The main power switch is on the left side of the machine. Turning off this switch makes the main power indicator on the right side of the control panel go off. When this is done, machine power is off. When the fax unit is installed, fax files in memory may be lost if you turn this switch off. Use this switch only when necessary. Turning On the Main Power • Do not turn off the main power switch immediately after turning it on.
2. Getting Started • Before unplugging the power cord plug, turn off the main power switch and make sure the main power switch indicator turns off. Not doing so may result in damage to the hard disk or memory, leading to malfunctions. • Do not turn off the power while the machine is in operation. 1. Open the main power switch cover, and then turn off the main power switch. The main power indicator goes out.
When the Authentication Screen is Displayed When the Authentication Screen is Displayed If Basic Authentication, Windows Authentication, LDAP Authentication, or Integration Server Authentication is active, the authentication screen appears on the display. The machine only becomes operable after entering your own Login User Name and Login Password. If User Code Authentication is active, you cannot use the machine until you enter the User Code. If you can use the machine, you can say that you are logged in.
2. Getting Started 1. Press [Login]. 2. Enter a Login User Name, and then press [OK]. 3. Enter a Login Password, and then press [OK]. When the user is authenticated, the screen for the function you are using appears. Logging Out Using the Control Panel This section explains the procedure for logging out the machine when Basic Authentication, Windows Authentication, LDAP Authentication, or Integration Server Authentication is set.
Placing Originals Placing Originals Placing Originals on the Exposure Glass • Do not lift the ADF forcefully. Otherwise, the cover of the ADF might open or be damaged. 1. Lift the ADF. Be sure to lift the ADF by more than 30 degrees. Otherwise, the size of the original might not be detected correctly. 2. Place the original face down on the exposure glass. The original should be aligned to the rear left corner. Start with the first page to be scanned. 1 CJW111 1. Positioning mark 3. Lower the ADF.
2. Getting Started 1 CJW113 1. Sensors 1. Adjust the original guide to the original size. 2. Set the aligned originals squarely face up in the ADF. Do not stack originals beyond the limit mark. The first page should be on the top. 1 2 CJW114 1. Limit mark 2.
3. Copy This chapter describes frequently used copier functions and operations. For the information not included in this chapter, see Copy/ Document Server on the supplied CD-ROM. Basic Procedure To make copies of originals, place them on the exposure glass or in the ADF. When placing the original on the exposure glass, start with the first page to be copied. When placing the original in the ADF, place them so that the first page is on the top. About placing the original on the exposure glass, see p.
3. Copy Auto Reduce / Enlarge The machine automatically detects the original size and then selects an appropriate reproduction ratio based on the paper size you select. CKN008 • If you select a reproduction ratio after pressing [Auto Reduce / Enlarge], [Auto Reduce / Enlarge] is canceled and the image cannot be rotated automatically. This is useful to copy different size originals to the same size paper.
Auto Reduce / Enlarge 1. Press [Auto Reduce / Enlarge]. 2. Select the paper size. 3. Place the originals, and then press the [Start] key.
3. Copy Duplex Copying Copies two 1-sided pages or one 2-sided page onto a 2-sided page. During copying, the image is shifted to allow for the binding margin. CKN009 There are two types of Duplex. 1 Sided 2 Sided Copies two 1-sided pages on one 2-sided page. 2 Sided 2 Sided Copies one 2-sided page on one 2-sided page. The resulting copy image will differ according to the orientation in which you place your originals ( or ).
Duplex Copying Original Placing originals Original Orientation Orientation Copy Top to Top Top to Bottom 1. Press [Dup./Combine/Series]. 2. Make sure that [Duplex] is selected. If [Duplex] is not selected, press [Duplex]. 3. Select [1 Sided 2 Sided] or [2 Sided document to be output. 2 Sided] according to how you want the To change the original or copy orientation, press [Orientation]. 4. Press [OK]. 5. Place the originals, and then press the [Start] key.
3. Copy Combined Copying This mode can be used to select a reproduction ratio automatically and copy the originals onto a single sheet of copy paper. The machine selects a reproduction ratio between 25 and 400%. If the orientation of the original is different from that of the copy paper, the machine will automatically rotate the image by 90 degrees to make copies properly.
Combined Copying CKN010 • Originals read from right to left CKN017 One-Sided Combine Combine several pages onto one side of a sheet. CKN014 There are six types of One-Sided Combine. 1 Sided 2 Originals Combine 1 Side Copies two 1-sided originals to one side of a sheet. 1 Sided 4 Originals Combine 1 Side Copies four 1-sided originals to one side of a sheet. 1 Sided 8 Originals Combine 1 Side Copies eight 1-sided originals to one side of a sheet.
3. Copy 2 Sided 4 Pages Combine 1 Side Copies two 2-sided originals to one side of a sheet. 2 Sided 8 Pages Combine 1 Side Copies four 2-sided originals to one side of a sheet. 1. Press [Dup./Combine/Series]. 2. Press [Combine]. 3. Select [1 Sided] or [2 Sided] for [Original:]. If you selected [2 Sided], you can change the orientation. 4. Press [Combine 1 Side]. 5. Select the number of originals to combine. 6. Press [OK]. 7. Select the paper size. 8.
Combined Copying CKN074 There are six types of Two-Sided Combine. 1 Sided 4 Originals Combine 2 Sides Copies four 1-sided originals to one sheet with two pages per side. 1 Sided 8 Originals Combine 2 Sides Copies eight 1-sided originals to one sheet with four pages per side. 1 Sided 16 Originals Combine 2 Sides Copies 16 1-sided originals to one sheet with eight pages per side. 2 Sided 4 Pages Combine 2 Sides Copies two 2-sided originals to one sheet with two pages per side.
3. Copy 3. Select [1 Sided] or [2 Sided] for [Original:]. 4. Press [Combine 2 Sides]. 5. Press [Orientation]. 6. Select [Top to Top] or [Top to Bottom] for [Original:] and/or [Copy:], and then press [OK]. 7. Select the number of originals to combine. 8. Press [OK]. 9. Select the paper size. 10. Place the originals, and then press the [Start] key.
Copying onto Custom Size Paper from the Bypass Tray Copying onto Custom Size Paper from the Bypass Tray Paper that has a horizontal length of 139.7–600.0 mm (5.50–23.62 inches) and a vertical length of 100.0–305.0 mm (3.94–12.00 inches) can be fed in from the bypass tray. Note however that the limitation on the horizontal and vertical length range will vary depending on which options are installed.
3. Copy Finishing Staple Each copy set can be stapled together. CKN021 • You cannot use the bypass tray with this function. Original orientation and staple position Place all the originals in the ADF in the orientation in which they can be read normally. When placing the original on the exposure glass, keep the same orientation, but place the original facing downwards.
Finishing Placing the original on the exposure glass Placing the original in the ADF Staple position*1 Left 2 Top 2 *2 *3 *2 *3 Center *1 The above tables show staple positioning. The orientation of the paper does not indicate orientation of delivery. *2 You cannot staple at this position when copying onto B4 JIS, 8 × 13 or larger. *3 If you want to staple at this position, select unreadable orientation in [Original Orientation], and then select Top 2. 1. Press [Finishing]. 2. Press [Finisher].
3. Copy 3. Select one of the staple positions. When you select a staple position, Sort is automatically selected. 4. Press [OK]. 5. Enter the number of copy sets with the number keys. 6. Place the originals, and then press the [Start] key. Punch You can make punch holes in copies. CKN022 The available number of punch holes is shown below: (mainly Europe and Asia): 2 holes, 4 holes (mainly North America): 2 holes, 3 holes • You cannot use the bypass tray with this function.
Finishing When the paper that is loaded is the same size and orientation as the original, the relationship between the orientation in which you place the original and the punch hole positions is as follows. You can confirm the punch hole positions that can be selected on the screen that appears when [Finishing] is pressed.
3. Copy 1. Press [Finishing]. 2. Press [Finisher]. 3. Select one of the punch hole positions. 4. Press [OK]. 5. Enter the number of copy sets with the number keys. 6. Place the originals, and then press the [Start] key. Fold Copies can be folded in the following ways: Z-fold, Half Fold, Letter Fold-out, Letter Fold-in, Double Parallel Fold, and Gate Fold. • You cannot use the bypass tray with this function. Z-fold Makes two parallel folds, one of which faces in and the other facing out.
Finishing CNP005 To use the Z-fold function, you must set the Z-fold support tray. For details about how to set the Z-fold support tray, see "When the Amount of Output Paper Is Less than the Stack Capacity", Troubleshooting . • You cannot use Punch with this function. Original orientation and Z-fold position Place all the originals in the ADF in the orientation in which they can be read normally.
3. Copy 1. Press [Finishing]. 2. Press [Fold]. 3. Select the folding direction, and then press [OK]. 4. Place the originals, and then press the [Start] key. Half Fold Applies a single, central fold to create two equal panels.
Finishing 1. Press [Finishing]. 2. Press [Fold]. 3. Press [Half Fold]. 4. Press [Change]. 5. Select [Fold Orientation], [Print Side], and [Multi-sheet Fold]. 6. Press [OK] twice. 7. Place the originals, and then press the [Start] key. Letter Fold-out Applies two folds to create three equal panels (the first panel folding inward, the last panel folding outward).
3. Copy CNP015 To fold multiple sheets with the Letter Fold-out function, you must install the Z-fold support tray for the multi-folding unit. For details about how to install the Z-fold support tray, see "When the Amount of Output Paper Is Less than the Stack Capacity", Troubleshooting . 1. Press [Finishing]. 2. Press [Fold]. 3. Press [Letter Fold-out]. 4. Press [Change]. 5. Select [Fold Orientation], [Open Orientation], and [Multi-sheet Fold]. 6. Press [OK] twice. 7.
Finishing Letter Fold-in Applies two folds to create three equal panels (outer panels folding inward). CNP016 1. Press [Finishing]. 2. Press [Fold]. 3. Press [Letter Fold-in]. 4. Press [Change]. 5. Select [Fold Orientation], [Open Orientation], [Print Side], and [Multi-sheet Fold]. 6. Press [OK] twice. 7. Place the originals, and then press the [Start] key.
3. Copy Double Parallel Fold Applies two parallel folds to create four panels (center line main fold, double panel fold). CNP019 1. Press [Finishing]. 2. Press [Fold]. 3. Press [Dble. Parallel Fold]. 4. Press [Change]. 5. Select [Fold Orientation], [Open Orientation], and [Print Side]. 6. Press [OK] twice. 7. Place the originals, and then press the [Start] key.
Finishing Gate Fold Applies three folds to create four equal panels (center line main fold, outer panels folding inward without overlap). CNP020 1. Press [Finishing]. 2. Press [Fold]. 3. Press [Gate Fold]. 4. Press [Change]. 5. Select [Fold Orientation] and [Print Side]. 6. Press [OK] twice. 7. Place the originals, and then press the [Start] key.
3. Copy Storing Data in the Document Server The Document Server enables you to store documents being read with the copy feature on the hard disk of this machine. Thus you can print them later applying necessary conditions. You can check the stored documents from the Document Server screen. For details about the Document Server, see p.115 "Storing Data". 1. Press [Store File]. 2. Enter a file name, user name, or password if necessary. 3. Press [OK]. 4. Place the originals. 5.
4. Fax This chapter describes frequently used facsimile functions and operations. For the information not included in this chapter, see Fax on the supplied CD-ROM. Basic Procedure for Transmissions (Memory Transmission) This section describes the basic procedure for transmitting documents using Memory Transmission. You can specify the fax, IP-Fax, Internet Fax, e-mail, or folder destinations. Multiple types of destination can be specified simultaneously.
4. Fax 3. Make sure [Immed. TX] is not highlighted. 4. Place the original into the ADF. 5. Make the scan settings such as scan size and resolution. 6. Configure the transmission settings such as "TX Mode" as necessary. 7. Specify a destination. You can enter the destination's number or address directly or select from the Address Book by pressing the destination key. If you make a mistake, press the [Clear] key, and then enter again. 8.
Basic Procedure for Transmissions (Memory Transmission) 9. If you send documents to Internet Fax or e-mail destinations or enable the "E-mail TX Results" function, specify a sender. 10. Press the [Start] key. Registering a Fax Destination 1. Press the [User Tools/Counter] key. 2. Press [Address Book Mangmnt]. 3. Check that [Program / Change] is selected. 4. Press [New Program]. 5. Press [Change] under "Name". The name entry display appears. 6. Enter the name, and then press [OK]. 7.
4. Fax 10. Enter the fax number using the number keys, and then press [OK]. 11. Specify optional settings such as "SUB Code", "SEP Code", and "International TX Mode". 12. Press [OK]. 13. Press [Exit]. 14. Press the [User Tools/Counter] key. Deleting a Fax Destination • If you delete a destination that is a specified delivery destination, messages to its registered Personal Box, for example, cannot be delivered. Be sure to check the settings in the fax function before deleting any destinations. 1.
Basic Procedure for Transmissions (Memory Transmission) 7. Press [Delete All], and then press [OK]. 8. Press [OK]. 9. Press [Exit]. 10. Press the [User Tools/Counter] key.
4. Fax Transmitting while Checking Connection to Destination (Immediate Transmission) Using Immediate Transmission, you can send documents while checking the connection to the destination. You can specify fax or IP-Fax destinations. If you specify Internet Fax, e-mail, folder destinations, and group or multiple destinations, the transmission mode is automatically switched to Memory Transmission. • It is recommended that you call the receivers and confirm with them when sending important documents. 1.
Transmitting while Checking Connection to Destination (Immediate Transmission) 6. Specify a destination. If you make a mistake, press the [Clear] key, and then enter again. 7. Press the [Start] key.
4. Fax Canceling a Transmission This section explains how to cancel a fax transmission. Canceling a Transmission Before the Original Is Scanned Use this procedure to cancel a transmission before pressing the [Start] key. 1. Press the [Reset] key. CJN023 Canceling a Transmission While the Original Is Being Scanned Use this procedure to cancel scanning or transmitting of the original while it is being scanned.
Canceling a Transmission 2. Press [Cancel Scanning] or [Cancel TX]. Depending on the transmission mode and function you use, either [Cancel Scanning] or [Cancel TX] is displayed. Canceling a Transmission After the Original Is Scanned Use this procedure to cancel a transmission after the original is scanned. You can cancel transmission of a file while the file is being sent, stored in memory, or if it fails to transmit. All the scanned data is deleted from memory. 1. Press the [Stop] key.
4. Fax Sending at a Specific Time (Send Later) Using this function, you can instruct the machine to delay transmission of your fax document until a specified later time. This allows you to take advantage of off-peak telephone charges without having to be by the machine at the time. Use Memory Transmission for this function. Immediate Transmission is not possible. • If the machine is switched off for about one hour, all fax documents stored in memory are lost.
Storing a Document Storing a Document You can store and send a document at the same time. You can also just store a document. The following information can be set for the stored documents as necessary: User Name You can set this function if necessary to know who and what departments stored documents in the machine. A user name can be selected from the Address Book or entered manually. File Name You can specify a name for a stored document.
4. Fax 4. Set the user name, file name, and password as necessary. • User Name Press [User Name], and then select a user name. To specify an unregistered user name, press [Manual Entry], and then enter the name. After specifying a user name, press [OK]. • File Name Press [File Name], enter a file name, and then press [OK]. • Password Press [Password], enter a password using the number keys, and then press [OK]. Re-enter the password for confirmation, and then press [OK]. 5. Press [OK]. 6.
Storing a Document 1. Press [Select Stored File]. 2. Select the documents to be sent. When multiple documents are selected, they are sent in the order of selection. • Press [User Name] to place the documents in order by programmed user name. • Press [File Name] to place the documents in alphabetical order. • Press [Date] to place the documents in order of programmed date. • Press [Queue] to arrange the order of the documents to be sent. To view details about stored documents, press [Details].
4. Fax Printing the Journal Manually To print the Journal manually, select the printing method: "All", "Print per File No.", or "Print per User". All Prints the results of communications in the order made. Print per File No. Prints only the results of communications specified by file number. Print per User Prints the results of communications by individual senders. 1. Press [TX/RX Status / Print]. 2. Press [Print Journal]. 3. Select the printing method. 4. If you selected "Print per File No.
5. Print This chapter describes frequently used printer functions and operations. For the information not included in this chapter, see Print on the supplied CD-ROM. Quick Install You can install the printer drivers easily from the CD-ROM provided with this machine. Using Quick Install, the PCL 6 printer driver is installed under network environment, and the Standard TCP/IP port will be set. When the machine is connected to a client computer via parallel connection, the printer port is set to [LPT1].
5. Print Displaying the Printer Driver Properties This section explains how to open the printer driver properties from [Devices and Printers]. • Manage Printers permission is required to change the printer settings. Log on as an Administrators group member. • You cannot change the machine default settings for individual users. Settings made in the printer properties dialog box are applied to all users. 1. On the [Start] menu, click [Devices and Printers]. 2.
Standard Printing Standard Printing • The default setting is duplex printing. If you want to print on only one side, select [Off] for the duplex setting. • If you send a print job via USB 2.0 while the machine is in Low Power mode or Sleep mode, an error message might appear when the print job is complete. In this case, check if the document was printed. When Using the PCL 6 Printer Driver 1. Click the WordPad menu button in the upper left corner of the window, and then click [Print]. 2.
5. Print Locked Print Sending a Locked Print File 1. Click the WordPad menu button in the upper left corner of the window, and then click [Print]. 2. In the "Select Printer" list, select the printer you want to use. 3. Click [Preferences]. 4. In the "Job Type:" list, click [Locked Print]. 5. Click [Details...]. 6. Enter a User ID in the "User ID:" box, and then enter a password in the "Password:" box. 7. Click [OK]. 8. Change any other print settings if necessary. 9. Click [OK]. 10.
Locked Print 2. Press the [Print Jobs] tab. 3. Press [Locked Print Job]. 4. Select the files you want to print. You can select all the Locked Print files at once by pressing [Select All Jobs] after selecting a file. 5. Press [Print]. 6. Enter the password using the number keys, and then press [OK]. 7. To change the print settings of the document, press [Detailed Settings]. 8. Enter the number of copies using the number keys if necessary, and then press [Print].
5. Print Hold Print Sending a Hold Print File 1. Click the WordPad menu button in the upper left corner of the window, and then click [Print]. 2. In the "Select Printer" list, select the printer you want to use. 3. Click [Preferences]. 4. In the "Job Type:" list, click [Hold Print]. 5. Click [Details...]. 6. Enter a User ID in the "User ID:" box. You can optionally set a file name of a Hold Print file. 7.
Hold Print 2. Press the [Print Jobs] tab. 3. Press [Hold Print Job]. 4. Select the files you want to print. You can select all the Hold Print files at once by pressing [Select All Jobs] after selecting a file. 5. Press [Print]. 6. To change the print settings of the document, press [Detailed Settings]. 7. Enter the number of copies using the number keys if necessary, and then press [Print].
5. Print Stored Print Sending a Stored Print File 1. Click the WordPad menu button in the upper left corner of the window, and then click [Print]. 2. In the "Select Printer" list, select the printer you want to use. 3. Click [Preferences]. 4. In the "Job Type:" list, select the print method to be used for Stored Print files. You can select four methods of Stored Print: To use the Stored Print (Shared) and Store and Print (Shared) functions, authentication must be enabled beforehand.
Stored Print Printing a Stored Print File Using the Control Panel • The stored documents are not deleted even after the printing has been completed. For the procedure to delete the documents, see "Deleting Stored Print files", Print . 1. Press the [Home] key on the top left of the control panel, and press the [Printer] icon on the [Home] screen. CJS113 2. Press the [Print Jobs] tab. 3. Press [Stored Print Job]. 4. Select the files you want to print.
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6. Scan This chapter describes frequently used scanner functions and operations. For the information not included in this chapter, see Scan on the supplied CD-ROM. Basic Procedure When Using Scan to Folder • Before performing this procedure, refer to "Preparation for Sending by Scan to Folder", Scan and confirm the details of the destination computer. Also refer to "Registering Folders", Connecting the Machine/ System Settings , and register the address of the destination computer to the address book. 1.
6. Scan 5. If necessary, specify the scan settings according to the original to be scanned. Example: Scanning the document in color/duplex mode, and saving as a PDF file. • Press [Scan Settings], and then press [Full Colour: Text / Photo] in the [Original Type] tab. • Press [Original Feed Type], and then press [2 Sided Original]. • Press [PDF] under [Send File Type / Name]. 6. Specify the destination. You can specify multiple destinations. 7. Press the [Start] key.
Basic Procedure When Using Scan to Folder 5. Confirm the user name. The user name is displayed under [USERNAME]. Step 2: Creating a shared folder on a computer running Microsoft Windows Create a shared destination folder in Windows and enable sharing. In the following procedure, a computer which is running under Windows 7 Ultimate and participating in a domain is used as an example. • You must log in as an Administrators group member to create a shared folder.
6. Scan Step 3: Specifying access privileges for the created shared folder If you want to specify access privileges for the created folder to allow other users or groups to access the folder, configure the folder as follows: 1. Right-click the folder created in step 2, and then click [Properties]. 2. On the [Security] tab, select [Edit...]. 3. Click [Add...]. 4. In the [Select Users or Groups] window, click [Advanced...]. 5. Specify one or more object types, select a location, and then click [Find Now]. 6.
Basic Procedure When Using Scan to Folder • [Frequent]: Added to the page that is displayed first. • [AB], [CD], [EF], [GH], [IJK], [LMN], [OPQ], [RST], [UVW], [XYZ], [1] to [10]: Added to the list of items in the selected title. You can select [Frequent] and one more key for each title. 8. Press [Auth. Info], and then press [ Next]. 9. Press [Specify Other Auth. Info] on the right side of "Folder Authentication".
6. Scan 19. Press [Exit]. If the connection test fails, check the settings, and then try again. 20. Press [OK]. 21. Press [Exit]. 22. Press the [User Tools/Counter] key. Locating the SMB folder manually 1. Press [Change] under "Path". 2. Enter the path where the folder is located. For example: if the name of the destination computer is "User", and the folder name is "Share", the path will be \\User\Share.
Basic Procedure When Using Scan to Folder You can press [Up One Level] to switch between levels. 4. Select the folder you want to register. 5. Press [OK]. Deleting an SMB Registered Folder 1. Press the [User Tools/Counter] key. 2. Press [Address Book Mangmnt]. 3. Check that [Program / Change] is selected. 4. Select the name whose folder you want to delete. Press the name key, or enter the registered number using the number keys.
6. Scan Entering the Path to the Destination Manually 1. Press [Manual Entry]. 2. Press [SMB]. 3. Press [Manual Entry] on the right side of the path field. 4. Enter the path for the folder. In the following example path, the shared folder name is "user" and the computer name is "desk01": \\desk01\user 5. Press [OK]. 6. Depending on the destination setting, enter the user name for logging in to the computer. Press [Manual Entry] to the right of the user name field to display the soft keyboard. 7.
Basic Procedure for Sending Scan Files by E-mail Basic Procedure for Sending Scan Files by Email 1. Press the [Home] key on the top left of the control panel, and press the [Scanner] icon on the [Home] screen. CJS113 2. Make sure that no previous settings remain. If a previous setting remains, press the [Reset] key. 3. Press the [E-mail] tab. 4. Place originals. 5. If necessary, specify the scan settings according to the original to be scanned.
6. Scan Example: Scanning the document in color/duplex mode, and saving as a PDF file. • Press [Scan Settings], and then press [Full Colour: Text / Photo] in the [Original Type] tab. • Press [Original Feed Type], and then press [2 Sided Original]. • Press [PDF] under [Send File Type / Name]. 6. Specify the destination. You can specify multiple destinations. 7. To specify the e-mail sender, press [Sender Name]. 8. To use Message Disposition Notification, press [Recept. Notice]. If you select [Recept.
Basic Procedure for Sending Scan Files by E-mail You can select [Frequent] and one more key for each title. 8. Press [E-mail]. 9. Press [Change] under "E-mail Address". 10. Enter the e-mail address. 11. Press [OK]. 12. Select [E-mail / Internet Fax Destination] or [Internet Fax Destination Only].
6. Scan 2. Press [Address Book Mangmnt]. 3. Check that [Program / Change] is selected. 4. Select the name whose e-mail address you want to delete. Press the name key, or enter the registered number using the number keys. You can search by the registered name, user code, fax number, folder name, e-mail address, or IP-Fax destination. 5. Press [E-mail]. 6. Press [Change] under "E-mail Address". 7. Press [Delete All], and then press [OK]. 8. Press [OK]. 9. Press [Exit]. 10. Press the [User Tools/Counter] key.
Basic Procedure for Storing Scan Files Basic Procedure for Storing Scan Files • You can specify a password for each stored file. Files that are not password-protected can be accessed by other users on the same local area network using DeskTopBinder. We recommend that you protect stored files from unauthorized access by specifying passwords. • Scan file stored in the machine may be lost if some kind of failure occurs. We advise against using the hard disk to store important files.
6. Scan Press [User Name], and then select a user name. To specify an unregistered user name, press [Manual Entry], and then enter the name. After specifying a user name, press [OK]. • File Name Press [File Name], enter a file name, and then press [OK]. • Password Press [Password], enter a password, and then press [OK]. Re-enter the password for confirmation, and then press [OK]. 7. Press [OK]. 8. If necessary, press [Scan Settings] to specify scanner settings such as resolution and scan size. 9.
Specifying the File Type Specifying the File Type This section explains the procedure for specifying the file type of a file you want to send. File types can be specified when sending files by e-mail or Scan to Folder, sending stored files by e-mail or Scan to Folder, and saving files on a removable memory device.
6. Scan Specifying Scan Settings 1. Press [Scan Settings]. 2. Specify resolution, scan size, and other settings, as required. 3. Press [OK].
7. Document Server This chapter describes frequently used Document Server functions and operations. For the information not included in this chapter, see Copy/ Document Server on the supplied CD-ROM. Storing Data This section describes the procedure for storing documents on the Document Server. • A document accessed with a correct password remains selected even after operations are complete, and it can be accessed by other users.
7. Document Server 1. Press the [Home] key on the top left of the control panel, and press the [Document Server] icon on the [Home] screen. CJS113 2. Press [To Scanning Screen]. 3. Press [User Name]. 4. Specify a user name, and then press [OK]. The user names shown are names that were registered in the Address Book. To specify a name not shown in the screen, press [Manual Entry], and then enter a user name. 5. Press [File Name]. 6. Enter a file name, and then press [OK]. 7. Press [Password]. 8.
Printing Stored Documents Printing Stored Documents Prints stored documents on the Document Server. The items you can specify on the printing screen are as follows: • Paper tray • The number of prints • [Finishing] ([Finisher], [Fold]) • [Cover/Slip Sheet] ([Front Cover], [Back Cover], [Designate/Chapter], [Slip Sheet]) • [Edit / Stamp] ([Margin Adj.
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8. Web Image Monitor This chapter describes frequently used Web Image Monitor functions and operations. For the information not included in this chapter, see Connecting the Machine/ System Settings on the supplied CD-ROM or Web Image Monitor Help. Displaying Top Page This section explains the Top Page and how to display Web Image Monitor. • When entering an IPv4 address, do not begin segments with zeros. For example: If the address is "192.168.001.010", you must enter it as "192.168.1.10". 1.
8. Web Image Monitor 3. Refresh/Help (Refresh): Click at the upper right in the work area to update the machine information. Click the Web browser's [Refresh] button to refresh the entire browser screen. (Help): Use Help to view or download Help file contents. 4. Basic Information area Displays the basic information of the machine. 5. Work area Displays the contents of the item selected in the menu area.
Viewing Received Fax Documents Using Web Image Monitor Viewing Received Fax Documents Using Web Image Monitor 1. Start Web Image Monitor. 2. Click [Fax Received File] on the [Print Job/Stored File] menu in the left pane. 3. If you have programmed a user code for the stored reception file, enter the code, and then press [OK]. If the programmed user code was deleted from the Address Book, a message indicating incorrect user code entry appears. If this is the case, reprogram a user code. 4.
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9. Adding Paper and Toner This chapter describes how to load paper into the paper tray and recommended paper sizes and types. Loading Paper into Tray 1 • When paper loaded in the right side of tray 1 runs out, paper on the left is automatically shifted to the right. Do not pull out tray 1 while the tray is moving paper; wait until sounds stop coming from the tray. • For the right stack, align the right edge of the paper with the right edge of the tray.
9. Adding Paper and Toner CJW106 • Left half of the tray pulled out CJW107 3. Carefully push the paper tray fully in. • You can load paper even if tray 1 is in use. It is okay to pull out the left half of the tray while tray 1 is in use.
Loading Paper into the A3/11 × 17 Tray Unit Loading Paper into the A3/11 × 17 Tray Unit • • (mainly Europe and Asia) A3/11 × 17 tray unit can hold A3 paper only. If you want to print on A4 , 81/2 × 14 , or 81/2 × 11 , contact your service representative. , B4 JIS , 11 × 17 (mainly North America) A3/11 × 17 tray unit can hold 11 × 17 paper only. If you want to print on A3 , A4 , 81/2 × 14 , or 81/2 × 11 , contact your service representative.
9. Adding Paper and Toner Loading Paper into Trays 2 and 3 In the following example procedure, paper is loaded into tray 2. • If a paper tray is pushed vigorously when putting it back into place, the position of the tray's side fences may slip out of place. • Check the paper edges are aligned at the right side. • When loading a low number of sheets, be sure not to squeeze the side fences in too tightly.
Loading Paper into Trays 2 and 3 Loading Tab Stock into Trays 2 and 3 • When loading tab stock, always use the tab sheet holder. CJW101 • Load tab stock so that the side with the tab faces the tab sheet holder. • When loading tab stock, adjust the end fence position so that the tab sheet holder will fit the tab stock.
9. Adding Paper and Toner Loading Paper into the Bypass Tray Use the bypass tray to use OHP transparencies, adhesive labels, translucent paper, and paper that cannot be loaded in the paper trays. • The maximum number of sheets you can load at the same time depends on paper type. Load only as much paper as can be held between the paper guides on the bypass tray. For the maximum number of sheets you can load, see p.135 "Recommended Paper Sizes and Types". 1. Open the bypass tray. CJW115 2.
Loading Paper into the Bypass Tray • Certain types of paper might not be detected properly when placed on the bypass tray. If this happens, remove the paper and place it on the bypass tray again. • Pull the extender out when loading A4 , 81/2 × 11 or larger sheets in the bypass tray. Adjust the extenders to match the width of the paper you load.
9. Adding Paper and Toner Settings to Use the Bypass Tray under the Printer Function • If you select [Machine Setting(s)] in [Bypass Tray] under [Tray Setting Priority] in [System] of the Printer Features menu, the settings made using the control panel have priority over the printer driver settings. For details, see "System", Print . • The default setting of [Bypass Tray] is [Driver / Command]. • Settings remain valid until they are changed. After printing, be sure to clear settings for the next user.
Loading Paper into the Bypass Tray 5. Press [OK]. 6. Press the [User Tools/Counter] key. • When loading thick paper or OHP transparencies, specify the paper size and the paper type. Setting custom size paper using the control panel 1. Press the [User Tools/Counter] key. CJS039 2. Press [Tray Paper Settings]. 3. Press [Printer Bypass Paper Size]. 4. Press [Custom Size]. If a custom size is already set, press [Change Size]. 5.
9. Adding Paper and Toner 1. Press the [User Tools/Counter] key. CJS039 2. Press [Tray Paper Settings]. 3. Press [ Next]. 4. Press [Paper Type: Bypass Tray]. 5. Select the proper items, according to the paper type you want to set. • Press [OHP (Transparency)] on the [Paper Type] area when loading OHP transparencies. • To load thick paper, press [Do not Display] on the [Paper Type] area, and then select the appropriate paper thickness in the [Paper Thickness] area. 6. Press [OK]. 7.
Loading Paper into the Large Capacity Tray Loading Paper into the Large Capacity Tray • (mainly Europe and Asia) The LCT can hold A4 paper only. If you want to print on 81/2 × 11 or B5 JIS from the LCT, contact your service representative. • (mainly North America) The LCT can hold 81/2 × 11 paper only. If you want to print on A4 or B5 JIS from the LCT, contact your service representative. • The extension unit is required to load A4 , B4 JIS , 81/2 × 14 , or 81/2 × 11 . 1. Open the top cover of the LCT.
9. Adding Paper and Toner CJW110 4. Load paper by repeating steps 2 and 3. 5. Close the top cover of the LCT.
Recommended Paper Sizes and Types Recommended Paper Sizes and Types This section describes recommended paper sizes and types. • If you use damp or curled paper, a staple clogging or paper jam may occur. • Do not use paper designed for inkjet printers, as these may stick to the fusing unit and cause a misfeed. • When you load OHP transparencies, check the front and back of the sheets, and place them correctly, or a misfeed might occur. • For details about and recommendations concerning thick paper, see p.
9. Adding Paper and Toner Paper type and weight 52–128 g/m2 (14–34 lb. Bond) Paper size *1 Paper capacity 1,000 sheets Plain Paper–Thick Paper 1 A4 , B4 JIS , 11 × 17 , 81/2 × 14 , 81/2 × 11 A3 , A4 , B4 JIS , 81/2 × 14 , 81/2 × 11 *1 To load paper any of the sizes specified above, contact your service representative. Tray 2 Paper type and weight 136 Paper size 52–169 g/m2 (14 lb. Bond–90 lb.
Recommended Paper Sizes and Types Paper type and weight Paper size 52–169 g/m2 (14 lb. Bond–90 lb. Index) *1 Plain Paper–Thick Paper 1 Vertical: 139.7–297.0 mm Paper capacity 550 sheets Horizontal: 139.7–432.0 mm Vertical: 5.50–11.69 inches Horizontal: 5.50–17.00 inches Tab Stock *2 52–169 g/m2 (14 lb. Bond–90 lb. Index) A4 , 81/2 × 11 , 81/2 × 14 550 sheets Plain Paper–Thick Paper 1 *1 For details about how to load custom size paper, contact your service representative.
9. Adding Paper and Toner Paper type and weight Paper size Paper capacity 52–216 g/m2 (14 lb. Bond–80 lb. Cover) *1 Plain Paper–Thick Paper 2 Vertical: 139.7–297.0 mm 550 sheets Horizontal: 180.0–432.0 mm Vertical: 5.50–11.69 inches Horizontal: 7.09–17.00 inches Tab Stock *2 52–216 g/m2 (14 lb. Bond–80 lb. Cover) A4 , 81/2 × 11 , 81/2 × 14 550 sheets Plain Paper–Thick Paper 2 *1 For details about how to load custom size paper, contact your service representative.
Recommended Paper Sizes and Types Paper type and weight 52–216 g/m2 (14 lb. Bond–80 lb. Cover) Plain Paper–Thick Paper 2 Paper size *1 A6 , B4 JIS , B5 JIS , B6 JIS , , 81/ 11 × 17 2 × 14 , 81/2 × 13 , 81/2 × 11 , 81/4 × 14 , 81/4 × 13 , 8 × 13 , 8 × 101/2 , 8 × 10 , 1 1 1 7 /4 × 10 /2 , 5 /2 × 81/2 , 11 × 15 , 11 × 14 , 10 × 15 , 10 × 14 52–216 g/m2 (14 lb. Bond–80 lb. Cover) Plain Paper–Thick Paper 2 Custom size *2: • When no finisher is installed Vertical: 100.0– 305.0 mm Horizontal: 139.7– 600.
9. Adding Paper and Toner Paper type and weight OHP transparencies Paper size • When no finisher is installed Paper capacity 50 sheets , 81/2 × 11 A4 • When a finisher is installed A4 Translucent paper A3 , A4 B5 JIS Label paper (adhesive labels) , B4 JIS , • When no finisher is installed 50 sheets 1 sheet B4 JIS , A4 • When a finisher is installed A4 *1 Select the paper size. For copier mode, see "Copying onto Regular Size Paper from the Bypass Tray", Copy/ Document Server .
Recommended Paper Sizes and Types Paper type and weight 52–216 g/m2 (14 lb. Bond–80 lb. Cover) Plain Paper–Thick Paper 2 52–216 g/m2 (14 lb. Bond–80 lb. Cover) Plain Paper–Thick Paper 2 Paper size *1 A4 , A5 , A6 , B4 JIS , B5 JIS , B6 JIS , 81/2 × 13 , 81/4 × 14 , 81/4 × 13 , 8 × 13 , 8 × 101/2 , 8 × 10 , 71/4 × 101/2 , 11 × 15 , 11 × 14 , 10 × 15 , 10 × 14 Custom size *2: • When no finisher is installed Vertical: 3.94–12.00 inches Horizontal: 5.50– 23.
9. Adding Paper and Toner Paper type and weight OHP transparencies Paper size • When no finisher is installed Paper capacity 50 sheets , 81/2 × 11 A4 • When a finisher is installed A4 Translucent paper Label paper (adhesive labels) A3 , A4 B5 JIS , B4 JIS , • When no finisher is installed 50 sheets 1 sheet B4 JIS , A4 • When a finisher is installed A4 *1 Select the paper size. For copier mode, see "Copying onto Regular Size Paper from the Bypass Tray", Copy/ Document Server .
Recommended Paper Sizes and Types Paper type and weight 52–128 g/m2 (14–34 lb. Bond) Paper size *1 Paper capacity 4,000 sheets Plain Paper–Thick Paper 1 B5 JIS , 81/2 × 11 A4 , B5 JIS *1 To load paper any of the sizes specified above, contact your service representative. Extension unit Paper type and weight 52–128 g/m2 (14–34 lb. Bond) Plain Paper–Thick Paper 1 Paper size A4 , B4 JIS , B5 JIS , 1 8 /2 × 14 , 81/2 × 11 Paper capacity 2,500 sheets Interposer Paper type and weight 64–216 g/m2 (17 lb.
9. Adding Paper and Toner Paper type and weight Paper size 64–216 g/m2 (17 lb. Bond–80 lb. Cover) *1 Plain Paper–Thick Paper 2 11 × 17 , 81/2 × 11 81/4 × 13 , 8 × 13 Paper capacity 200 sheets , 81/2 × 13 , 8 × 10 , 71/4 × 101/2 *1 If you want to make these sizes detectable, contact your service representative. Paper Thickness Paper Thickness *1, *2 Paper weight Plain Paper 52–81 g/m2 (14–20 lb. Bond) Middle Thick 82–103 g/m2 (21–28 lb. Bond) Thick Paper 1 104–169 g/m2 (39 lb. Cover–90 lb.
Recommended Paper Sizes and Types • When copying or printing onto letterhead paper, the paper placing orientation is different depending on which function you are using. See "Loading Orientation-Fixed Paper or Two-Sided Paper", Paper Specifications and Adding Paper . • When using the sort function or duplex function, the copy/print speed is slower than usual. • When copying or printing onto tab stock, the copy/print speed is slower than usual.
9. Adding Paper and Toner Thick Paper This section gives you various details about and recommendations concerning thick paper. When loading thick paper of 157–169 g/m2 (42 lb. Bond–90 lb. Index) in trays 1 and 2, 157–216 g/m2 (42 lb. Bond–80 lb. Cover) in tray 3 or bypass tray, follow the recommendations below to prevent misfeeds and loss of image quality. • Store all your paper in the same environment - a room where the temperature is 20–25 °C (68– 77 °F) and the humidity is 30–65%.
Adding Toner Adding Toner This section explains precautions when adding toner, how to send faxes or scanned documents when the toner has run out, and how to dispose of used toner. • Do not incinerate toner (new or used) or toner containers. Doing so risks burns. Toner will ignite on contact with naked flame. • Do not store toner (new or used) or toner containers anywhere near naked flames. Doing so risks fire and burns. Toner will ignite on contact with naked flame.
9. Adding Paper and Toner • When removing jammed paper or replacing toner, avoid getting toner (new or used) on your clothing. If toner comes into contact with your clothing, wash the stained area with cold water. Hot water will set the toner into the fabric and make removing the stain impossible. • When removing jammed paper or replacing toner, avoid getting toner (new or used) on your skin. If toner comes into contact with your skin, wash the affected area thoroughly with soap and water.
Adding Toner • If number of communications executed after the toner has run out and not listed in the automatically output Journal exceeds 200, communication is not possible. 1. Make sure the machine is in facsimile or scanner mode. 2. Press [Exit], and then perform transmission operation. The error message disappears. • Any reports are not printed. Disposing of Used Toner This section describes what to do with used toner. Toner cannot be re-used.
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10. Troubleshooting This chapter describes basic troubleshooting procedures. Indicators This section describes the indicators displayed when the machine requires the user to remove misfed paper, to add paper, or to perform other procedures. Indicator : Paper Misfeed indicator Status Appears when a paper misfeed occurs. For details about removing jammed paper, see "Removing Jammed Paper", Troubleshooting . : Original Misfeed indicator Appears when an original misfeed occurs.
10. Troubleshooting Indicator : Open Cover indicator 152 Status Appears when one or more covers of the machine are open.
When an Indicator for the [Check Status] Key Is Lit When an Indicator for the [Check Status] Key Is Lit If an indicator for the [Check Status] key lights up, press the [Check Status] key to display the [Check Status] screen. Check the status of each function in the [Check Status] screen. [Check Status] screen 1 4 2 3 CNM024 1. [Mach./Applic. Stat] tab Indicates the status of the machine and each function. 2.
10. Troubleshooting The following table explains problems that cause the indicator to light. Problem Causes Solutions Documents and reports do not print out. The paper output tray is full. Remove the prints from the tray. Documents and reports do not print out. There is no paper left. Load paper. For details about loading paper, see "Loading Paper", Paper Specifications and Adding Paper . An error has occurred.
Panel Tone Panel Tone The following table describes the meaning of the various beep patterns that the machine produces to alert users about left originals and other machine conditions. Beep pattern Meaning Causes Single short beep Panel/screen input accepted. A control panel or screen key was pressed. Short, then long beep Panel/screen input rejected. An invalid key was pressed on the control panel or screen, or the entered password was incorrect. Single long beep Job completed successfully.
10. Troubleshooting When You Have Problems Operating the Machine This section describes common problems and messages. If other messages appear, follow the instructions displayed. Problem Causes Solutions The [Facsimile] or [Scanner] icon does not appear on the [Home] screen even though the copier screen appears when the machine is turned on using the main power switch. Functions other than the copier function are not yet ready. Wait a little longer.
When You Have Problems Operating the Machine Problem Causes Solutions Nothing happens when the [Check Status] key or the [Energy Saver] key is pressed. The main power switch is turned off. Turn on the main power switch. "Please wait." appears. This message appears when Wait for a while. If the machine does you press the [Energy Saver] not get ready in five minutes, contact key. your service representative. "Please wait." appears. This message appears when the machine is warming up.
10. Troubleshooting Problem Causes Solutions "Authentication has failed." appears. The entered login user name or login password is not correct. For details about the correct login user name and login password, see Security Guide . "Authentication has failed." appears. The machine cannot perform authentication. For details about authentication, see Security Guide . "You do not have the privileges to use this function." continues to be displayed even though you have entered a valid user name.
When You Have Problems Operating the Machine Problem Misfeeds occur frequently. Causes Paper of undetectable size has been loaded. Solutions • Remove misfed paper. For details about removing jammed paper, see "Removing Jammed Paper", Troubleshooting . • If you load a paper size that is not selected automatically, you need to specify the paper size with the control panel.
10. Troubleshooting Problem Causes Solutions Cannot print in duplex mode. You have selected a paper tray that is not set for duplex printing. Change the setting for "Apply Duplex" in [System Settings] to enable duplex printing for the paper tray. For details about setting the "Apply Duplex", see "Tray Paper Settings", Connecting the Machine/ System Settings . Cannot print in duplex mode. You have selected a paper type that cannot be used for duplex printing.
When You Have Problems Operating the Machine Problem Causes Solutions "Shutting down... Please wait. Main power will be turned off automatically. Maximum waiting time: 3 minute(s)" appears. The shut down procedure has begun because the main power switch was turned off while the machine was in standby mode or performing an operation. Follow the message that appears and wait until the machine has shut down. Do not turn on the main power switch while this message is displayed.
10. Troubleshooting • Using curled paper often causes misfeeds, soiled paper edges, or slipped positions while performing staple or stack printing. When using curled paper, take the stiffness out of the paper with your hands to straighten out the curl, or load the paper up side down. Also, lay paper on a flat surface to prevent paper from curling, and do not lean it against the wall.
When Messages Are Displayed on the Control Panel When Messages Are Displayed on the Control Panel Messages Displayed When Using the Copy/Document Server Function This section describes the machine's main messages. If other messages appear, follow their instructions. • If you cannot make copies as you want because of the paper type, paper size or paper capacity problems, use recommended paper. For details about recommended paper, see p.135 "Recommended Paper Sizes and Types".
10. Troubleshooting Message 164 Causes Solutions "Cannot punch this paper size." The Punch function cannot be used with paper size selected. For details about paper, see "Specifications for Punch Unit (Finisher SR4060, Booklet Finisher SR4070)" or "Specifications for Punch Unit (Finisher SR4080)", Maintenance and Specifications . "Cannot staple paper of this size." The Staple function cannot be used with paper size selected. Select a proper paper size.
When Messages Are Displayed on the Control Panel Message Causes Solutions "Magazine or Booklet mode You selected the is not available due to mixed "Magazine" or "Booklet" image mode." function for originals scanned using different functions, such as copy and printer. Make sure originals for the "Magazine" or "Booklet" function are scanned using the same function. "Maximum number of sets is n." The number of copies exceeds the maximum copy quantity. You can change the maximum copy quantity from [Max.
10. Troubleshooting Message Causes Solutions "Rotate Sort is not available with this paper size." A size of paper for which Select a proper paper size. For details Rotate Sort is not available is about paper, see "Sort", Copy/ selected. Document Server . "Stapling capacity exceeded." The number of sheets per set is over the staple capacity. Check the stapler capacity.
When Messages Are Displayed on the Control Panel Message Causes Solutions "Cannot print from the submachine. Check the status of the sub-machine." The sub-machine's User Tools menu is open. Press the [User Tools/Counter] key to close the User Tools menu. "Cannot print from the submachine. Sub-machine will be disconnected." The sub-machine has stopped due to power failure or communication error. Continue copying using the main machine.
10. Troubleshooting When the memory becomes full while using the copy/document server function Message Causes Solutions "Memory is full. nn originals have been scanned. Press [Print] to copy scanned originals. Do not remove remaining originals." The scanned originals exceed the number of pages that can be stored in memory. Press [Print] to copy scanned originals and cancel the scanning data. Press [Clear Memory] to cancel the scanning data and not copy.
When Messages Are Displayed on the Control Panel Message Causes Solutions "Cannot detect original size. Select scan size." The machine failed to detect the size of the original. On the control panel, under [Scan Size], specify the scan area in [Scan Settings], and then resend the document. For details about settings scan size, see "Scan Settings", Fax . "Cannot find the specified path. Please check the settings." The name of the computer or folder entered as the destination is wrong.
10. Troubleshooting Message "Check whether there are any network problems." Causes Cannot access SIP server. [13-18] Solutions • Check that the correct SIP Server IP Address is listed in [SIP Settings] of [Facsimile Features]. For details about SIP Settings, see "Initial Settings", Fax . • For details about network problems, contact your administrator. "Check whether there are any network problems." [13-24] "Check whether there are any network problems.
When Messages Are Displayed on the Control Panel Message "Check whether there are any network problems." [14-01] Causes Solutions The DNS server, SMTP server, or folder specified for transfer to was not found, or the destination for Internet Fax around (not through) the SMTP server could not be found. • Check that the following settings in [System Settings] are listed correctly.
10. Troubleshooting Message "Check whether there are any network problems." [14-09] Causes Solutions E-mail transmission was refused by SMTP authentication, POP before SMTP authentication, or login authentication of the computer in which the folder for transfer is specified. • Check that User Name and Password for the following settings in [System Settings] are listed correctly.
When Messages Are Displayed on the Control Panel Message "Check whether there are any network problems." Causes No POP3/IMAP4 server address is registered. [15-01] Solutions • Check that the correct Server Name or Server Address is listed in [POP3 / IMAP4 Settings] of [System Settings]. For details about POP3 / IMAP4 Settings, see "File Transfer", Connecting the Machine/ System Settings . • For details about network problems, contact your administrator. "Check whether there are any network problems.
10. Troubleshooting Message "Check whether there are any network problems." Causes Cannot find the DNS server or POP3/IMAP4 server. [15-11] Solutions • Check that the following settings in [System Settings] are listed correctly. • IP address of the DNS Server • the server name or IP address of the POP3/ IMAP4 server • the port number of the POP3/IMAP4 server • Reception Protocol For details about these settings, see "Interface Settings" or "File Transfer", Connecting the Machine/ System Settings .
When Messages Are Displayed on the Control Panel Message "Check whether there are any network problems." [16-00] Causes • An IP address has not been registered for the remote machine. • A network is not connected properly. Solutions • Check that the correct IP address is specified for the machine in [System Settings]. For details about the IP address of the remote machine, contact your administrator. • For details about network problems, contact your administrator.
10. Troubleshooting Message Causes "Exceeded time limit for LDAP server search. Check the server status." A network error has occurred and connection has failed. Solutions • Try the operation again. If the message is still shown, the network may be busy. • Check that the correct settings for LDAP server are listed in [Administrator Tools] of [System Settings]. For details about LDAP server, see "Programming the LDAP server", Connecting the Machine/ System Settings . 176 "Functional problem occurred.
When Messages Are Displayed on the Control Panel Message Causes Solutions "Original(s) is being scanned for a different function." A function of the machine other than the Facsimile function is being used such as the Document Server function. Before sending a file by fax, cancel the job in progress. For example, press [Exit], and then press the [Home] key. Press the [Document Server] icon on the [Home] screen. Next, press the [Stop] key.
10. Troubleshooting Message 178 Causes Solutions "Some page(s) are near blank." The first page of the document is almost blank. The original's blank side might have been scanned. Be sure to place your originals correctly. For details about determining the cause of blank pages, see "Detecting Blank Pages", Fax . "The selected file(s) contained file(s) without access privileges. Only file(s) with access privileges will be deleted.
When Messages Are Displayed on the Control Panel Message "Connection with the remote machine has failed. Check the remote machine status." Causes A network error occurred while using the remote fax function. Solutions • Check that the remote machine supports the remote fax function. • Check that the remote machine is working normally. • Check that the correct IP address or host name is set for the remote machine in [System Settings]. For details about these settings, contact your administrator.
10. Troubleshooting Message Causes Solutions "Remote fax is not available because [User Code Authentication] is active." The remote fax function does not support User Code Authentication. When using the remote fax function, disable User Code Authentication. For details about user code authentication, see Security Guide . "Transfer error has occured. Check the status of the remote machine." A network error occurred during transfer.
When Messages Are Displayed on the Control Panel Message Causes Solutions "Transmission cannot be performed because the certificate used for the S/ MIME signature is not currently valid." The device certificate (S/ MIME) has expired. A new device certificate (S/MIME) must be installed. For details about how to install a device certificate (S/ MIME), see Security Guide . "The program contains a destination(s) with a certificate that is not currently valid. The destination(s) cannot be recalled.
10. Troubleshooting Message Causes Solutions "E-mail TX Result cannot be set because the specified destination's certificate is not currently valid." The user certificate (destination certificate) has expired. For details about the user certificate (destination certificate), see Security Guide . "The program contains a destination(s) that does not have a certificate." There is no user certificate (destination certificate).
When Messages Are Displayed on the Control Panel Message Causes Solutions "XXX cannot be recalled because there is a problem with the device certificate used for the S/MIME signature." There is no device certificate (S/MIME), or the certificate is invalid. For details about the device certificate (S/MIME), see Security Guide . "The PDF Digital Signature's device certificate is not currently valid. The e-mail destination(s) which is registered to the program cannot be recalled.
10. Troubleshooting • If "Check whether there are any network problems." appears, the machine is not correctly connected to the network or the settings of the machine are not correct. If you do not need to connect to a network, you can specify the setting so this message is not displayed, and then the [Check Status] key no longer lights. For details about how to do this, see "Parameter Settings", Fax .
When Messages Are Displayed on the Control Panel Message Status "Offline" The machine is offline. "Please wait." This message might appear for a second or two while the machine is preparing, performing initial adjustments, or adding toner. Wait a while. "Printing..." The machine is printing. Wait a while. "Ready" This is the default ready message. The machine is ready for use. No action is required. "Resetting job..." The machine is resetting the print job.
10. Troubleshooting Message "Cannot connect with the Bluetooth interface. Check the Bluetooth interface." Solutions • The Bluetooth interface unit was installed while the machine was turned on. Turn off the main power switch, and then confirm that the Bluetooth interface unit was installed correctly. And then, turn on the main power • The Bluetooth interface switch again. If the message appears unit was removed while again, contact your service the machine was turned representative. on.
When Messages Are Displayed on the Control Panel Message "Hardware Problem: Wireless Card" (A "wireless LAN board" or "Bluetooth interface unit" is referred to as a "wireless card".) "Load following paper in n. To cancel job, press [Job Reset]." (A figure is placed at n.) "Paper size and type are mismatched. Select another tray from the following and press [Continue]. To cancel job, press [Job Reset]. Paper size and type can also be changed in User Tools.
10. Troubleshooting Message Causes "Problem: Printer Font Error" An error has occurred in the font settings. Contact your service representative. "Problems with the wireless card. Please call service." The machine has detected a Bluetooth failure, or it could not detect a Bluetooth unit. It may be incorrectly installed. Check that the Bluetooth unit is installed properly, or contact your service representative. "The selected file(s) contained file(s) without access privileges.
When Messages Are Displayed on the Control Panel Messages during Direct print from a removable memory device Message "Cannot display files from the selected memory device." "The size of the selected file(s) is too large." Causes The memory device used cannot be recognized. • The size of the selected file exceeds 1GB. • The total size of the selected files exceeds 1GB.
10. Troubleshooting Other messages This section describes likely causes of and possible solutions for the error messages that are printed on the error logs or reports. Message "84: Error" Causes There is no work area available for image processing. Solutions • In [Printer Features], under [System], set [Memory Usage] to [Font Priority]. • Decrease the number of files sent to the machine. "85: Error" The specified graphics library is unavailable.
When Messages Are Displayed on the Control Panel Message Causes Solutions "An error occurred while processing an Unauthorized Copy Prevention job. The job was cancelled." You tried to store a file in the Document Server when the [Unauthorized Copy Prevention] was specified. On the printer driver, select a job type other than [Document Server] in the "Job Type:" or deselect [Unauthorized Copy Prevention]. "An error occurred while processing an Unauthorized Copy Prevention job. The job was cancelled.
10. Troubleshooting Message Causes Solutions "Collate has been cancelled." Collate was canceled. Turn off the main power switch, and then back on again. If the message appears again, contact your service representative. "Command Error" An RPCS command error occurred. Check using the following procedure: • Check if the communication between the computer and the machine is working correctly. • Check if the correct printer driver is being used.
When Messages Are Displayed on the Control Panel Message "Duplex has been cancelled." Causes Duplex printing was canceled. Solutions • Select the proper paper size for the duplex function. For details about paper, see "Specifications for the Main Unit", Maintenance and Specifications . • Change the setting for "Apply Duplex" in [System Settings] to enable duplex printing for the paper tray. For details about setting the "Apply Duplex", see "Tray Paper Settings", Connecting the Machine/ System Settings .
10. Troubleshooting Message 194 Causes Solutions "Exceeded max. number of pages of Document Server. Cannot store." The maximum page capacity of the Document Server was exceeded. Delete some of the files stored in the Document Server or reduce the number of pages that you want to send. "Exceeded max. number of pages to print for temporary / stored jobs." While printing a Sample Print, Locked Print, Hold Print, or Stored Print file, the maximum page capacity was exceeded.
When Messages Are Displayed on the Control Panel Message "HDD is full." Causes Solutions The hard disk became full while printing a Sample Print, Locked Print, Hold Print, or Stored Print file. Delete unneeded files stored in the machine. "HDD is full." When printing with the PostScript 3 printer driver, the hard disk capacity for fonts and forms has been exceeded. Delete unneeded forms or fonts registered in the machine. "HDD is full.
10. Troubleshooting Message "Insufficient Memory" Causes A memory allocation error occurred. Solutions In [Printer Features], under [System], set [Memory Usage] to [Font Priority]. PCL 5e Select a lower resolution on the printer driver. For details about how to change the resolution setting, see the printer driver Help. PCL 6 • Select a lower resolution on the printer driver. For details about how to change the resolution setting, see the printer driver Help.
When Messages Are Displayed on the Control Panel Message Causes Solutions "Output tray has been changed." The output tray was changed because the paper size of the specified output tray is limited. Specify the proper output tray. "Print overrun." Images were discarded while printing. In [Printer Features], under [System], set [Memory Usage] to [Frame Priority]. PCL 5e Select a lower resolution on the printer driver.
10. Troubleshooting Message "Sending data failed." 198 Causes The machine received a command to stop transmission from the printer driver. Solutions Check if the computer is working correctly. "Staple has been cancelled." Stapling printing was canceled. Check the paper orientation, paper quantity, print orientation, and staple position. Certain settings can produce print results that might not be as expected. "The print job has been cancelled because capture file(s) could not be stored: Exceeded max.
When Messages Are Displayed on the Control Panel Message Causes "You do not have a privilege to use this function. This operation has been cancelled." The logged in user does not have the privileges to register programs or change the paper tray settings. Solutions For details about how to set permissions, see Security Guide . Messages during Direct print from a removable memory device Message "99: Error" Causes Solutions This data cannot be printed.
10. Troubleshooting Message Causes "Cannot communicate with PC. Contact the administrator." WSD (Device) protocol or WSD (Scanner) protocol is disabled. "Cannot detect original size. Select scan size." The original placed on the exposure glass is a nonstandard size. "Cannot find the specified path. Please check the settings." The destination computer name or folder name is invalid. "Cannot find the specified path. Please check the settings.
When Messages Are Displayed on the Control Panel Message Causes Solutions "Cannot start scanning The [Take no action] setting because communication was has been selected on the failed." client computer, forcing the client computer to remain inactive when it receives scan data. Open scanner properties, click the [Events] tab, and then select [Start this program] as the computer's response on receipt of scan data. For details, see your operating system's Help. "Cannot start scanning.
10. Troubleshooting Message Causes Solutions "Captured file exceeded max. number of pages per file. Cannot send the scanned data." The maximum number of pages per file has been exceeded. "Connection with LDAP server has failed. Check the server status." A network error has occurred and connection has failed. Try the operation once more. • Try the operation again. If the message is still shown, the network may be busy. A time out occurred when using WSD Scanner.
When Messages Are Displayed on the Control Panel Message Causes Solutions "Exceeded max. E-mail size. Sending E-mail has been cancelled. Check [Max. Email Size] in Scanner Features." The file size per page has reached the maximum email size specified in [Scanner Features]. "Exceeded max. No. of results to display. Max.: n" Search results have exceeded the max. displayable number. Search again after changing the search conditions. "Exceeded max. data capacity.
10. Troubleshooting Message 204 Causes Solutions "Exceeded max. number of alphanumeric characters." The maximum enterable number of alphanumeric characters has been exceeded. Check the maximum number of characters which can be entered, and then enter it again. For details about the maximum enterable number of characters, see "Values of Various Set Items for Transmission/Storage / Delivery Function", Scan . "Exceeded max. number of files which can be sent at the same time.
When Messages Are Displayed on the Control Panel Message Causes Solutions "Exceeded max. page capacity per file. Press [Write] to write the scanned data to the memory storage device, or press [Cancel] to delete." The scan could not be completed because the maximum number of pages that can be scanned by this machine was exceeded during writing to the memory device. Reduce the number of documents to be written to the memory device, and then try again. "Exceeded maximum number of file to store.
10. Troubleshooting Message 206 Causes Solutions "Memory is full. Do you want to store scanned file?" Because there is not enough Specify whether to use the data or not. free hard disk space in the machine for storing in the Document Server, only some of the pages could be scanned. "Memory is full. Press [Write] to write the current scanned data to the memory storage device, or press [Cancel] to delete.
When Messages Are Displayed on the Control Panel Message Causes Solutions "Original(s) is being scanned for a different function." A function of the machine other than the Scanner function is being used such as the Copier function. Cancel the job that is being processed. For example, press [Exit], and then press the [Home] key. Next, press the [Copier] icon on the [Home] screen, and then press the [Stop] key.
10. Troubleshooting Message Causes "Selected file is currently in use. Password cannot be changed." You cannot change the Cancel transmission ("Waiting..." status password of a file whose cleared) or the DeskTopBinder setting, status is "Waiting..." or that is and then change the password. being edited with DeskTopBinder. "Selected file is currently in use. User name cannot be changed." You cannot change the sender's name whose status is "Waiting..." or that is being edited with DeskTopBinder.
When Messages Are Displayed on the Control Panel Message Causes "The entered file name The file name contains a contains invalid character(s). character that cannot be Enter the file name again used. using any of the following 1 byte characters. " 0 to 9 ", " A to Z ", " a to z ", " . - _"" Solutions Check the file name specified at the time of scanning.
10. Troubleshooting Message "Updating the destination list has failed. Try again?" Causes A network error has occurred. Solutions • Check whether the server is connected. • Antivirus programs and firewalls can prevent client computers from establishing connection with this machine. • If you are using anti-virus software, add the program to the exclusion list in the application settings. For details about how to add programs to the exclusion list, see the anti-virus software Help.
When Messages Are Displayed on the Control Panel Message "Exceeded max. data capacity." Causes Solutions The data being scanned is too large for the scale ratio specified in [Specify Size]. Reduce the resolution or [Specify Size] value, and then try to scan the original again. The data being scanned is too small for the scale ratio specified in [Specify Size]. Specify a higher resolution or a large size in [Specify Size], and then try to scan the original again.
10. Troubleshooting Message "XXX cannot be YYY because the PDF Digital Signature's device certificate is not currently valid." Causes Solutions The device certificate (PDF with digital signature) has expired. A new device certificate (PDF with digital signature) must be installed. For details about how to install a device certificate (PDF with digital signature), see Security Guide . "The PDF Digital Signature's device certificate is invalid. The file cannot be sent.
When Messages Are Displayed on the Control Panel Message Causes Solutions "Transmission cannot be performed because the certificate used for the S/ MIME signature is not currently valid." The device certificate (S/ MIME) has expired. A new device certificate (S/MIME) must be installed. For details about how to install a device certificate (S/ MIME), see Security Guide . "The destination cannot be selected because its certificate is not currently valid.
10. Troubleshooting When Messages Are Displayed on Your Computer Screen Messages Displayed When Using the Scanner Function This section describes likely causes of and possible solutions for the main error messages displayed on the client computer when using the TWAIN driver. If a message not described here appears, act according to the message. Message Solutions "Any of Login User Name, Login Password or Driver Encryption Key is incorrect.
When Messages Are Displayed on Your Computer Screen Message Causes "Cannot detect the paper size of the original. Specify the scanning size." The set original was misaligned. "Cannot find "XXX" scanner used for the previous scan. "YYY" will be used instead." The main power switch of the previously used scanner is not set to "On". Solutions • Place the original correctly. • Specify the scan size.
10. Troubleshooting Message "Clear Misfeed(s) in ADF." Causes A paper misfeed has occurred inside the ADF. Solutions • Remove jammed originals, and then insert them again. For details about jammed paper, see "Removing Jammed Paper", Troubleshooting . • When a misfeed occurs, replace the jammed originals. • Check whether the originals are suitable to be scanned by the machine. "Communication error has occurred on the network." A communication error has occurred on the network.
When Messages Are Displayed on Your Computer Screen Message Causes "Insufficient memory. Reduce Scanner memory is the scanning area." insufficient. Solutions • Reset the scan size. • Lower the resolution. • Set with no compression. For details about the settings, see TWAIN driver Help. The problem may be due to the following cause: • Scanning cannot be performed if large values are set for brightness when using halftone or high resolution.
10. Troubleshooting Message "Scanner is in use for other function. Please wait." 218 Causes A function of the machine other than the Scanner function is being used such as the Copier function. Solutions • Wait for a while, and then reconnect. • Cancel the job that is being processed. For example, press [Exit], and then press the [Home] key. Next, press the [Copier] icon on the [Home] screen, and then press the [Stop] key.
When Messages Are Displayed on Your Computer Screen Message "Scanner is not available. Check the scanner connection status." Causes The machine is not connected to the network correctly. Solutions • Check whether the machine is connected to the network correctly. • Deselect the personal firewall function of the client computer. For details about firewall, see Windows Help. • Use an application such as telnet to make sure SNMPv1 or SNMPv2 is set as the machine's protocol.
10.
11. Appendix This chapter describes the trademarks. Trademarks Adobe, Acrobat, PostScript, PostScript 3, and Reader are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries. The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Ricoh Company, Ltd. is under license.
11. Appendix Microsoft® Windows Server® 2003 R2 Enterprise Edition • The product names of Windows Server 2008 are as follows: Microsoft® Windows Server® 2008 Standard Microsoft® Windows Server® 2008 Enterprise • The product names of Windows Server 2008 R2 are as follows: Microsoft® Windows Server® 2008 R2 Standard Microsoft® Windows Server® 2008 R2 Enterprise Other product names used herein are for identification purposes only and might be trademarks of their respective companies.
INDEX E 2 Sided Print.............................................................9 A3/11 × 17 tray unit...................................31, 125 Address book 11, 77, 78, 102, 104, 105, 108, 109 ADF..............................................................7, 27, 49 Authentication screen............................................47 Auto Document Feeder..............................7, 27, 49 Auto Reduce/Enlarge....................................14, 52 E-mail address...................................
J Journal....................................................................88 L LAN-Fax.............................................................9, 18 Large capacity tray..................................7, 30, 133 LCT.............................................................7, 30, 133 Letter Fold-in..........................................................71 Letter Fold-out........................................................69 Loading paper..................
Start key.................................................................33 Status message....................................................184 Stop key.................................................................33 Stored Print................................................15, 96, 97 Storing a document...............................................85 Storing data...........................................................74 Storing received documents.................................
MEMO 226
MEMO 227
MEMO 228 EN GB EN US EN AU D133
© 2011
EN GB EN US EN AU D133-7202