User Guide What You Can Do with This Machine Getting Started Copy Fax Print Scan Document Server Web Image Monitor Adding Paper and Toner Troubleshooting For information not in this manual, refer to the HTML/PDF files on the supplied CD-ROM. For safe and correct use, be sure to read the Safety Information in "Read This First" before using the machine.
Guide to the Names and Functions of the Machine's Control Panel This illustration shows the control panel of the machine with options fully installed. 1 2 3 4 5 6 7 8 21 9 20 10 11 19 18 17 16 15 14 13 111 [Home] key Press to display the [Home] screen. For details, see "How to Use the [Home] Screen". 222 Function keys No functions are registered to the function keys as a factory default. You can register often used functions, programs, and Web pages.
1111 [Simple Screen] key Press to switch to the simple screen. See "Switching Screen Patterns", Getting Started 1111 Data In indicator (facsimile and printer mode) . 1111 [ # ] key (Enter key) Press to confirm values entered or items specified. 1111 [Start] key Press to start copying, printing, scanning, or sending. 1111 [Sample Copy] key Press to make a single set of copies or prints to check print quality before making multiple sets. See "Sample Copy", Copy/ Document Server .
Quick Reference Copy Guide Tips Paper Size How to Reduce/Enlarge... (Basic Copying) Auto Reduce/Enlarge Paper Size You can check the paper size using the scale on the exposure glass. A Press [Auto Reduce / Enlarge]. Auto Image Density Dark texture originals will be copied so that background will not be reproduced. C Place the originals, and then press the {Start} key. Auto Paper Select Selects a suitable size of paper automatically. How to make Copies...
How to finish your document... (Basic Copying) Document Server (Basic Copying) Staple Why use it... A Press [Finishing]. • To store often used documents centrally and print on demand. • To reduce network load. B Select one of the stapling positions (Copies will be sorted automatically). C Press [OK]. D Enter the number of copies. E Place the originals, and then press the {Start} key. How to use in copy mode... A Press [Store File]. B Enter a file name, user name, or password if necessary.
Quick Reference Fax Guide How to send a fax... (Transmission) A Specify a transmission mode: • Memory Transmission, or • I mmediate Transmission (selected by pressing [Immed. TX]) B Place the original. • Exposure glass (Face down) How to program a Destination key... (Registering Addresses and Users, Connecting the Machine/ System Settings ) A Press the {User Tools/Counter} key. B Press [Address Book Mangmnt]. C Check that [Program / Change] is selected. D Press [New Program].
How to send at a specific time (Send Later) (Other Transmission Features) Using this function, you can instruct the machine to send the fax at a later time via Memory Transmission. Advantage: you can take advantage of offpeak telephone charges, without being at the machine. A Place the original, and then select the scan settings you require. B Press [TX Mode]. How to cancel a transmission...
Quick Reference Scanner Guide To use the scanner functions, several settings must be made beforehand. For details about these settings, see "Accessing User Tools", Connecting and the Machine/ System Settings on the supplied CD-ROM. Scan How to scan... Available scan functions: A Scan to E-mail G Specify the destination(s). You can specify multiple destinations. For scan to e-mail: Before you select destination(s), make sure you have selected [To].
Howtotosave savetotothe themachine’s machine’shard harddisk... How disk...(Storing and Saving the Scanned Documents) A Press the {Home} key on the top left of the control panel, and press the [Scanner] icon on the [Home] screen. B Make sure that no previous settings remain. If a previous setting remains, press the {Reset} key. C Place originals. D Press [Store File]. E Press [Store to HDD]. F If necessary, specify file information, such as [User Name], [File Name], and [Password]. G Press [OK].
TABLE OF CONTENTS How to Read the Manuals................................................................................................................................. 6 Symbols Used in the Manuals.......................................................................................................................6 Model-Specific Information............................................................................................................................... 7 Names of Major Features............
Turning Off the Main Power........................................................................................................................57 When the Authentication Screen Is Displayed...............................................................................................58 User Code Authentication Using the Control Panel.................................................................................. 58 Logging In Using the Control Panel......................................................
Canceling a Transmission After the Original Is Scanned......................................................................... 92 Storing a Document......................................................................................................................................... 93 Sending Stored Documents.........................................................................................................................94 Printing the Journal Manually.............................................
Checking a Stored File Selected from the List......................................................................................... 120 Specifying the File Type................................................................................................................................ 121 Specifying Scan Settings............................................................................................................................... 122 7. Document Server Storing Data............................
Messages Displayed on the Control Panel When Using the Printer Function...................................... 188 Messages Printed on the Error Logs or Reports When Using the Printer Function............................... 191 Messages Displayed When Using the Scanner Function...........................................................................201 Messages Displayed on the Control Panel When Using the Scanner Function...................................201 Messages Displayed on the Client Computer.....
How to Read the Manuals Symbols Used in the Manuals This manual uses the following symbols: Indicates points to pay attention to when using the machine, and explanations of likely causes of paper misfeeds, damage to originals, or loss of data. Be sure to read these explanations. Indicates supplementary explanations of the machine's functions, and instructions on resolving user errors. This symbol is located at the end of sections. It indicates where you can find further relevant information.
Model-Specific Information This section explains how you can identify the region your machine belongs to. There is a label on the rear of the machine, located in the position shown below. The label contains details that identify the region your machine belongs to. Read the label. CUV010 The following information is region-specific. Read the information under the symbol that corresponds to the region of your machine.
Names of Major Features In this manual, major features of the machine are referred to as follows: • Auto Reverse Document Feeder • Auto Document Feeder scanning ADF) • Large Capacity Tray 8 ARDF ADF (in this manual, "ADF" refers to the ARDF and the one-pass duplex LCT
1. What You Can Do with This Machine You can search for a description by what you want to do. Reducing my Costs BRL059S Printing multi-page documents on both sides of sheets (Duplex Copy) See "Duplex Copying", Copy/ Document Server . Printing multi-page documents and received faxes on a single sheet (Combine (Copier/Fax)) See "Combined Copying", Copy/ Document Server See "Combine Two Originals", Fax . . Printing received faxes on both sides of sheets (2 Sided Print) See "Two-Sided Printing", Fax .
1. What You Can Do with This Machine Converting Documents to Electronic Formats Easily BQX138S Sending scan files See "Basic Procedure for Sending Scan Files by E-mail", Scan . Sending the URL of the folder in which scan files are stored See "Sending the URL by E-mail", Scan . Storing scan files in a shared folder See "Basic Procedure When Using Scan to Folder", Scan .
Registering Destinations Registering Destinations BRL060S Using the control panel to register destinations in the Address Book See "Registering Entered Destinations to the Address Book", Fax . See "Registering a destination in the address book manually", Scan . Using Web Image Monitor to register destinations from a computer See "Registering Internet Fax Destination Information Using Web Image Monitor", Fax .
1. What You Can Do with This Machine Operating the Machine More Effectively BQX139S Registering and using frequently-used settings (Program) See "Registering Functions in a Program", Convenient Functions . Registering frequently-used settings as initial settings (Program as Defaults (Copier/Document Server/Fax/Scanner)) See "Changing the Default Functions of the Initial Screen", Convenient Functions .
Customizing the [Home] Screen Customizing the [Home] Screen The icons of each function are displayed on the [Home] screen. CUM001 • You can add shortcuts to often used programs or Web pages to the [Home] screen. The programs or Web pages can be recalled easily by pressing the shortcut icons. • You can display only the icons of functions and shortcuts that you use. • You can change the order of the function and shortcut icons.
1. What You Can Do with This Machine Making Copies Using Various Functions CJQ601 • You can make copies in full color. You can switch the color copy mode depending on the type of originals used and the desired finish. See "Copying in Color", Copy/ Document Server . • You can print stamps on copies. Stamps can include background numbers, scanned images, dates, and page numbers. See "Stamps", Copy/ Document Server . • You can adjust the color tones and image quality of your copies.
Making Copies Using Various Functions • The finisher allows you to sort, staple, and punch holes in your copies. See "Finishing", Copy/ Document Server .
1. What You Can Do with This Machine Printing Data Using Various Functions CJQ602 • This machine supports network and local connections. • You can send PDF files directly to the machine for printing, without having to open a PDF application. See "Printing a PDF File Directly", Print . • You can print or delete print jobs stored on the machine's hard disk, which have been previously sent from computers using the printer driver.
Utilizing Stored Document Utilizing Stored Document You can store files scanned in copier, facsimile, printer, or scanner mode on the machine's hard disk. Web Image Monitor allows you to use your computer to search for, view, print, delete, and send stored files via the network. You can also change print settings and print multiple documents (Document Server). CJQ603 • You can retrieve stored documents scanned in scanner mode to your computer.
1. What You Can Do with This Machine Sending and Receiving Faxes without Paper Reception You can store and save received fax documents as electronic formats in the machine's hard disk without printing them. CJQ604 You can use Web Image Monitor to check, print, delete, retrieve, or download documents using your computer (Storing received documents). • See "Confirming/Printing/Deleting Received and Stored Documents", Fax .
Sending and Receiving Faxes without Paper CJQ605 • To send a fax, print from the Windows application you are working with, select LAN-Fax as the printer, and then specify the destination. • You can also check the sent image data. • For details about the machine's settings, see "Network Settings Requirements", Connecting the Machine/ System Settings . • For details about how to use the function, see "Sending Fax Documents from Computers", Fax .
1. What You Can Do with This Machine Sending and Receiving Faxes via the Internet xxx@xxx.com xxx.xxx.xxx.xxx xxx@xxx.com xxx.xxx.xxx.xxx CJQ606 E-mail Transmission and Reception This machine converts scanned document images to e-mail format, and transmits and receives the e-mail data over the Internet. • To send a document, specify an e-mail address instead of dialing the destination telephone number (Internet Fax and e-mail transmission).
Sending and Receiving Faxes via the Internet • For details about the machine's settings, see "Network Settings Requirements", Connecting the Machine/ System Settings .
1. What You Can Do with This Machine Sending and Receiving Faxes by Using the Machine without Fax Unit Installed You can send and receive faxes through a different machine's fax functions via a network (Remote Fax). CJQ612 • To use the remote fax function, install the fax connection unit on the main-machine and submachine. • The procedure for sending faxes is as same as that of for the machine with the fax unit. When a job has finished, confirm results displayed on sending history or printed on reports.
Using the Facsimile and the Scanner in a Network Environment Using the Facsimile and the Scanner in a Network Environment CJQ607 • You can send scan files to a specified destination using e-mail (Sending scan files by e-mail). See "Overview of E-mail Transmission Function", Fax . See "Basic Procedure for Sending Scan Files by E-mail", Scan . • You can send scan files directly to folders (Sending scan files by Scan to Folder). See "Overview of Folder Transmission Function", Fax .
1. What You Can Do with This Machine Embedding Text Information in Scanned Files You can extract text information from a scanned document and embed it in the file without using a computer. If you scan a document using this function, embedded text can be searched by using the text search function or copied to another document. CUL003 • To use this function, the optional OCR unit is required. • You can select a file type from [PDF], [High Compression PDF], or [PDF/A].
Preventing Information Leakage (Security Functions) Preventing Information Leakage (Security Functions) CJQ608 • You can protect documents from unauthorized access and stop them from being copied without permission. • You can control the use of the machine, as well as prevent machine settings from being changed without authorization. • By setting passwords, you can prevent unauthorized access via the network.
1. What You Can Do with This Machine Centrally Controlling Scan Conditions and Distribution You can use the distributed scan management (DSM) system in Windows Server 2008 R2 to manage the destinations and scan settings for each individual user in a group and to use the information when distributing scanned data. You can also use this system to centrally manage information about people using the network and the machine's scanner functions. Both delivered files and user information can be controlled.
Monitoring and Setting the Machine Using a Computer Monitoring and Setting the Machine Using a Computer Using Web Image Monitor, you can check the machine's status and change the settings. CJQ609 You can check which tray is running out of paper, register information in the Address Book, specify the network settings, configure and change the system settings, manage jobs, print the job history, and configure the authentication settings.
1. What You Can Do with This Machine Preventing Unauthorized Copying You can print embedded patterns on printouts to prevent unauthorized copying. CUM003 • Using the copier function or the printer driver, you can embed a pattern in the printed document. If the document is copied on a machine with the Copy Data Security unit, protected pages are grayed out in the copy. This can minimize the risk of confidential information being copied.
2. Getting Started This chapter describes how to start using this machine. Guide to Names and Functions of Components • Do not obstruct the machine's vents. Doing so risks fire caused by overheated internal components. Front and left view 5 1 4 2 6 3 7 8 9 CUV001 1. ARDF or one-pass duplex scanning ADF (The illustration shows the one-pass duplex scanning ADF.) Lower the ADF over originals placed on the exposure glass.
2. Getting Started 3. Vents Prevent overheating. 4. Control panel See "Guide to the Names and Functions of the Machine's Control Panel". 5. Main power switch To operate the machine, the main power switch must be on. If it is off, open the main power switch's cover and turn the switch on. 6. Internal tray 1 Copied/printed paper and fax messages are delivered here. 7. Front cover Open to access the inside of the machine. 8. Paper trays (Trays 1–2) Load paper here. 9. Lower paper trays Load paper here.
Guide to Names and Functions of Components Front and right view 1 3 4 2 5 2 6 7 CUV002 1. ADF's extender Pull this extender to support large paper. 2. Vents Prevent overheating. 3. Bypass tray Use to copy or print on OHP transparencies, adhesive labels, and paper that cannot be loaded in the paper trays. 4. Paper guides When loading paper in the bypass tray, align the paper guides flush against the paper. 5.
2. Getting Started 6. Lower right cover Open this cover when a paper jam occurs. 7. Right cover Open this cover when a paper jam occurs. Rear and left view 1 1 1 CUV003 1. Vents Prevent overheating.
Guide to Functions of the Machine's Options Guide to Functions of the Machine's Options Guide to Functions of the Machine's External Options (mainly Europe and Asia) External options for Type 1 and 2 10 9 12 8 7 6 11 1 5 4 3 2 CUV004 1. Lower paper tray Holds up to 550 sheets of paper. 2. Caster table for lower paper tray To use the lower paper tray, attach the caster table. 3. Tray 3 (LCT) Holds up to 2,000 sheets of paper. You can load paper even if Tray 3 (LCT) is in use.
2. Getting Started 4. Large capacity tray (LCT) Holds up to 1,500 sheets of paper. 5. Lower paper trays Consists of two paper trays. Holds up to 1,100 sheets of paper. Each paper tray holds 550 sheets. 6. Internal tray 2 If you select this as the output tray, copied/printed paper or fax messages are delivered here face down. 7. Bridge unit Relays paper to the finisher. 8. Internal shift tray Sorts and stacks multiple sheets of paper. 9.
Guide to Functions of the Machine's Options External options for Type 1 and 2 (mainly North America) 11 10 13 9 1 8 7 12 2 6 5 4 3 CUV005 1. Handset Used as a receiver when a fax unit is installed. Allows you to use the On Hook Dial and Manual Dial functions. It also allows you to use the machine as a telephone. 2. Lower paper tray Holds up to 550 sheets of paper. 3. Caster table for lower paper tray To use the lower paper tray, attach the caster table. 4.
2. Getting Started 6. Lower paper trays Consists of two paper trays. Holds up to 1,100 sheets of paper. Each paper tray holds 550 sheets. 7. Internal tray 2 If you select this as the output tray, copied/printed paper or fax messages are delivered here face down. 8. Bridge unit Relays paper to the finisher. 9. Internal shift tray Sorts and stacks multiple sheets of paper. 10. External tray If you select this as the output tray, copied/printed paper and fax messages are delivered here face down. 11.
Guide to Functions of the Machine's Options External options for Type 3 and 4 (mainly Europe and Asia) 12 1 2 16 11 10 9 15 14 8 3 13 7 6 5 4 CUV006 1. One-pass duplex scanning ADF Load a stack of originals here. They will feed in automatically. 2. ARDF Load a stack of originals here. They will feed in automatically. 3. Lower paper tray Holds up to 550 sheets of paper. 4. Caster table for lower paper tray To use the lower paper tray, attach the caster table. 5.
2. Getting Started 6. Large capacity tray (LCT) Holds up to 1,500 sheets of paper. 7. Lower paper trays Consists of two paper trays. Holds up to 1,100 sheets of paper. Each paper tray holds 550 sheets. 8. Internal tray 2 If you select this as the output tray, copied/printed paper or fax messages are delivered here face down. 9. Bridge unit Relays paper to the finisher. 10. Internal shift tray Sorts and stacks multiple sheets of paper. 11.
Guide to Functions of the Machine's Options • Finisher booklet tray Copies can be punched if the optional punch unit is installed on the finisher. External options for Type 3 and 4 (mainly North America) 11 15 10 9 1 8 14 13 7 2 12 6 5 4 3 CUV007 1. Handset Used as a receiver when a fax unit is installed. Allows you to use the On Hook Dial and Manual Dial functions. It also allows you to use the machine as a telephone. 2. Lower paper tray Holds up to 550 sheets of paper. 3.
2. Getting Started You can load paper even if Tray 3 (LCT) is in use. It is okay to pull out the left half of the tray while Tray 3 (LCT) is in use. 5. Large capacity tray (LCT) Holds up to 1,500 sheets of paper. You can load paper even if Tray 3 (LCT) is in use. It is okay to pull out the left half of the tray while Tray 3 (LCT) is in use. 6. Lower paper trays Consists of two paper trays. Holds up to 1,100 sheets of paper. Each paper tray holds 550 sheets. 7.
Guide to Functions of the Machine's Options 15. Booklet Finisher SR3170 Sorts, stacks, and staples multiple sheets of paper. The saddle stitch function can staple multiple sheets of paper in the center and fold them into booklets. Consists of the following paper trays: • Finisher upper tray • Finisher shift tray • Finisher booklet tray Copies can be punched if the optional punch unit is installed on the finisher.
2. Getting Started You can load paper even if Tray 3 (LCT) is in use. It is okay to pull out the left half of the tray while Tray 3 (LCT) is in use. 4. Large capacity tray (LCT) Holds up to 1,500 sheets of paper. 5. Lower paper trays Consists of two paper trays. Holds up to 1,100 sheets of paper. Each paper tray holds 550 sheets. 6. Internal tray 2 If you select this as the output tray, copied/printed paper or fax messages are delivered here face down. 7. Bridge unit Relays paper to the finisher. 8.
Guide to Functions of the Machine's Options External options for Type 5 (mainly North America) 14 10 9 1 8 13 12 7 2 11 6 5 4 3 CUV009 1. Handset Used as a receiver when a fax unit is installed. Allows you to use the On Hook Dial and Manual Dial functions. It also allows you to use the machine as a telephone. 2. Lower paper tray Holds up to 550 sheets of paper. 3. Caster table for lower paper tray To use the lower paper tray, attach the caster table. 4.
2. Getting Started 6. Lower paper trays Consists of two paper trays. Holds up to 1,100 sheets of paper. Each paper tray holds 550 sheets. 7. Internal tray 2 If you select this as the output tray, copied/printed paper or fax messages are delivered here face down. 8. Bridge unit Relays paper to the finisher. 9. Internal shift tray Sorts and stacks multiple sheets of paper. 10. External tray If you select this as the output tray, copied/printed paper and fax messages are delivered here face down. 11.
Changing the Display Language Changing the Display Language You can change the language used on the display. English is set as default. 1. Press the [User Tools/Counter] key. CUP009 2. Press language key until the language you want to display appears. 3. Press the [User Tools/Counter] key.
2. Getting Started How to Use the [Home] Screen The icons of each function are displayed on the [Home] screen. You can add shortcuts to frequently used programs or Web pages to the [Home] screen. The icons of added shortcuts appear on the [Home] screen. The programs or Web pages can be recalled easily by pressing the shortcut icons. To display the [Home] screen, press the [Home] key. 1 2 3 4 5 6 10 9 8 7 CUV215 1. [Copier] Press to make copies.
How to Use the [Home] Screen 7. Shortcut icon You can add shortcuts to programs or Web pages to the [Home] screen. For details about how to register shortcuts, see page 47 "Adding Icons to the [Home] Screen". The program number appears on the bottom of the shortcut icon. 8. [Address Book Management] Press to display the Address Book. For details about how to use the Address Book, see "Address Book", Connecting the Machine/ System Settings . 9. [Browser] Press to display Web pages.
2. Getting Started • You can change the position of icons. For details, see "Changing the Order of Icons on the [Home] Screen", Convenient Functions . Adding icons to the [Home] screen using Web Image Monitor 1. Start Web Image Monitor. For details, see "Using Web Image Monitor", Connecting the Machine/ System Settings . 2. Log in to Web Image Monitor as an administrator. For details, see Security Guide . 3. Point to [Device Management], and then click [Device Home Management]. 4. Click [Edit Icons].
How to Use the [Home] Screen 3. Press [Edit Home]. 4. Press [Add Icon]. 5. Press the [Program] tab.
2. Getting Started 6. Make sure that [Copier Program] is selected. 7. Select the program you want to add. 8. Specify the position where [Blank] is displayed. 9. Press [OK]. 10. Press the [User Tools/Counter] key. • Press [ ] on the upper-right corner of the screen to check the position on the simple screen.
Registering Functions in a Program Registering Functions in a Program Depending on the functions, the number of programs that can be registered is different.
2. Getting Started 2. Edit the copy settings so all functions you want to store in a program are selected. 3. Press the [Program] key. CUP008 4. Press [Program]. 5. Press the program number you want to register. 6. Enter the program name. 7. Press [OK]. 8. Press [Exit].
Registering Functions in a Program • When the paper tray you specified in a program is empty and if there is more than one paper tray with the same size paper in it, the paper tray prioritized under [Paper Tray Priority: Copier] or [Paper Tray Priority: Facsimile] in the [Tray Paper Settings] tab will be selected first. For details, see "System Settings", Connecting the Machine/ System Settings .
2. Getting Started Program name Program description Effect Magazine copy Specify [Magazine] in [Dup./ Combine/Series] and [Staple: Center] in [Finishing]. You can save paper. Also, you can perform printing jobs such as producing leaflets in-house instead of having them printed by an outside printing company. Unified-size copy Specify [Mixed Sizes] in [Special Original] and [Auto Reduce / Enlarge] in the initial display.
Registering Functions in a Program Program name Program description Long-term storage scan Select [PDF/A] in [Send File Type / Name]. You can easily digitize documents to "PDF/A" file format, which is suitable for long-term storage. Unified-size scan In [Scan Settings], select [Mixed Original Sizes] in [Scan Size] and specify the finished size of scanned data in [Reduce / Enlarge] under [Edit]. You can skip this procedure to unify the size when reprinting scanned data.
2. Getting Started Facsimile mode Program name Program description Effect Transmission result notification fax Select [Preview] in the initial display You can check whether the and specify [E-mail TX Results] in [TX transmission settings are correct Mode]. before and after transmission. Specified time fax transmission Specify [Send Later] in [TX Mode]. You can send a fax at a specified time. Departmental fax transmission Specify [Fax Header Print] in [TX Mode].
Turning On/Off the Power Turning On/Off the Power The main power switch is on the right side of the machine. When this switch is turned on, the main power turns on and the main power indicator on the right side of the control panel lights up. When this switch is turned off, the main power turns off and the main power indicator on the right side of the control panel goes out. When this is done, machine power is off. When the fax unit is installed, fax files in memory may be lost if you turn this switch off.
2. Getting Started When the Authentication Screen Is Displayed If Basic Authentication, Windows Authentication, LDAP Authentication, or Integration Server Authentication is active, the authentication screen appears on the display. The machine only becomes operable after entering your own Login User Name and Login Password. If User Code Authentication is active, you cannot use the machine until you enter the User Code. If you can use the machine, you can say that you are logged in.
When the Authentication Screen Is Displayed 1. Press [Login]. 2. Enter a Login User Name, and then press [OK]. 3. Enter a Login Password, and then press [OK]. When the user is authenticated, the screen for the function you are using appears. Logging Out Using the Control Panel This section explains the procedure for logging out the machine when Basic Authentication, Windows Authentication, LDAP Authentication, or Integration Server Authentication is set.
2. Getting Started Placing Originals Placing Originals on the Exposure Glass • Keep your hands away from the hinges and exposure glass when lowering the ADF. Not doing so may result in an injury if your hands or fingers are pinched. • Do not lift the ADF forcefully. Otherwise, the cover of the ADF might open or be damaged. 1. Lift the ADF. Be sure to lift the ADF by more than 30 degrees. Otherwise, the size of the original might not be detected correctly. 2.
Placing Originals ARDF 1 CSN003 One-pass duplex scanning ADF 1 CVA056 1. Sensors 1. Adjust the original guide to the original size. 2. Place the aligned originals squarely face up in the ADF. Do not stack originals beyond the limit mark. The first page should be on the top.
2. Getting Started 1 2 CVA057 1. Limit mark 2.
3. Copy This chapter describes frequently used copier functions and operations. For the information not included in this chapter, see Copy/ Document Server on the supplied CD-ROM. Basic Procedure To make copies of originals, place them on the exposure glass or in the ADF. When placing the original on the exposure glass, start with the first page to be copied. When placing the original in the ADF, place them so that the first page is on the top.
3. Copy 6. Press the [Start] key. When placing the original on the exposure glass, press the [ ] key after all originals are scanned. Some functions such as Batch mode may require that you press the [ ] key when placing originals in the ADF. Follow the messages that appear on screen. 7. When the copy job is finished, press the [Reset] key to clear the settings.
Auto Reduce / Enlarge Auto Reduce / Enlarge The machine automatically detects the original size and then selects an appropriate reproduction ratio based on the paper size you select. CKN008 • If you select a reproduction ratio after pressing [Auto Reduce / Enlarge], [Auto Reduce / Enlarge] is canceled and the image cannot be rotated automatically. This is useful to copy different size originals to the same size paper.
3. Copy 1. Press [Auto Reduce / Enlarge]. 2. Select the paper size. 3. Place the originals, and then press the [Start] key.
Duplex Copying Duplex Copying Copies two 1-sided pages or one 2-sided page onto a 2-sided page. During copying, the image is shifted to allow for the binding margin. CKN009 There are two types of Duplex. 1 Sided 2 Sided Copies two 1-sided pages on one 2-sided page. 2 Sided 2 Sided Copies one 2-sided page on one 2-sided page. The resulting copy image will differ according to the orientation in which you place your originals ( or ).
3. Copy Original Placing originals Original Orientation Orientation Copy Top to Top Top to Bottom 1. Press [Dup./Combine/Series]. 2. Make sure that [Duplex] is selected. If [Duplex] is not selected, press [Duplex]. 3. Select [1 Sided 2 Sided] or [2 Sided document to be output. 2 Sided] according to how you want the To change the original or copy orientation, press [Orientation]. 4. Press [OK]. 5. Place the originals. 6. Press [Special Original].
Duplex Copying 7. Select the original orientation, and then press [OK]. 8. Press the [Start] key. Specifying the Original and Copy Orientation Select the orientation of the originals and copies if the original is two-sided or if you want to copy onto both sides of the paper. • Top to Top CKN011 • Top to Bottom CKN012 1. Press [Orientation].
3. Copy 2. Select [Top to Top] or [Top to Bottom] for [Original:] if the original is two-sided. 3. Select [Top to Top] or [Top to Bottom] for [Copy:]. 4. Press [OK].
Combined Copying Combined Copying This mode can be used to select a reproduction ratio automatically and copy the originals onto a single sheet of copy paper. The machine selects a reproduction ratio between 25 and 400%. If the orientation of the original is different from that of the copy paper, the machine will automatically rotate the image by 90 degrees to make copies properly.
3. Copy CKN010 • Originals read from right to left CKN017 One-Sided Combine Combine several pages onto one side of a sheet. CKN014 There are six types of One-Sided Combine. 1 Sided 2 Originals Combine 1 Side Copies two 1-sided originals to one side of a sheet. 1 Sided 4 Originals Combine 1 Side Copies four 1-sided originals to one side of a sheet. 1 Sided 8 Originals Combine 1 Side Copies eight 1-sided originals to one side of a sheet.
Combined Copying 2 Sided 4 Pages Combine 1 Side Copies two 2-sided originals to one side of a sheet. 2 Sided 8 Pages Combine 1 Side Copies four 2-sided originals to one side of a sheet. 1. Press [Dup./Combine/Series]. 2. Press [Combine]. 3. Select [1 Sided] or [2 Sided] for [Original:]. If you selected [2 Sided], you can change the orientation. 4. Press [Combine 1 Side]. 5. Select the number of originals to combine. 6. Press [OK]. 7. Select the paper size. 8.
3. Copy CKN074 There are six types of Two-Sided Combine. 1 Sided 4 Originals Combine 2 Sides Copies four 1-sided originals to one sheet with two pages per side. 1 Sided 8 Originals Combine 2 Sides Copies eight 1-sided originals to one sheet with four pages per side. 1 Sided 16 Originals Combine 2 Sides Copies 16 1-sided originals to one sheet with eight pages per side. 2 Sided 4 Pages Combine 2 Sides Copies two 2-sided originals to one sheet with two pages per side.
Combined Copying 3. Select [1 Sided] or [2 Sided] for [Original:]. 4. Press [Combine 2 Sides]. 5. Press [Orientation]. 6. Select [Top to Top] or [Top to Bottom] for [Original:] and/or [Copy:], and then press [OK]. 7. Select the number of originals to combine. 8. Press [OK]. 9. Select the paper size. 10. Place the originals, and then press the [Start] key.
3. Copy Copying onto Custom Size Paper from the Bypass Tray Paper that has a horizontal length of 148.0–457.2 mm (5.83–18.00 inches) and a vertical length of 90.0–320.0 mm (3.55–12.59 inches) can be fed in from the bypass tray. 1. Load the paper face down in the bypass tray. The bypass tray ( ) is automatically selected. 2. Press the [ ] key. 3. Press [Paper Size]. 4. Press [Custom Size]. 5. Enter the horizontal size with the number keys, and then press [ ]. 6.
Copying onto Envelopes Copying onto Envelopes This section describes how to copy onto regular size and custom size envelopes. Place the original on the exposure glass and place the envelope in the bypass tray or paper tray. Specify the thickness of the paper according to the weight of the envelopes you are printing on. For details about the relationship between paper weight and paper thickness and the sizes of envelopes that can be used, see page 144 "Recommended Paper Sizes and Types".
3. Copy 1. Load the envelopes face down in the bypass tray. The bypass tray ( ) is automatically selected. 2. Press the [ ] key. 3. Press [Paper Size]. 4. Specify the envelope size, and then press [OK] twice. 5. Place the originals, and then press the [Start] key. Copying onto Envelopes from the Paper Tray Before using this function, specify the paper size and type under [Tray Paper Settings] in User Tools. For the paper type, select [Envelope].
Sort Sort The machine assembles copies as sets in sequential order. • You cannot use the bypass tray with Rotate Sort. Sort/Shift Sort Copies are assembled as sets in sequential order. To use Shift Sort, a finisher or the internal shift tray is required. Each time the copies of one set or a job are delivered, the next copy is shifted to separate each set or job. CKN018 Rotate Sort Every other copy set is rotated by 90 degrees ( ) and delivered to the copy tray.
3. Copy 1. Press [Finishing]. 2. Select [Sort] or [Rotate Sort], and then press [OK]. 3. Enter the number of copy sets using the number keys. 4. Place the originals. To confirm the type of finishing, press the [Sample Copy] key. 5. Press the [Start] key. • Depending on your model and which options are installed on it, some of these functions might not be available. For details, see "Functions Requiring Optional Configurations", Getting Started .
Sort 2. Enter the number of copy sets with the number keys. 3. Press [Continue]. Copying starts again.
3. Copy Storing Data in the Document Server The Document Server enables you to store documents being read with the copy feature on the hard disk of this machine. Thus you can print them later applying necessary conditions. You can check the stored documents on the Document Server screen. For details about the Document Server, see page 123 "Storing Data". 1. Press [Store File]. 2. Enter a file name, user name, or password if necessary. 3. Specify a folder in which to store the document if necessary. 4.
4. Fax This chapter describes frequently used facsimile functions and operations. For the information not included in this chapter, see Fax on the supplied CD-ROM. Basic Procedure for Transmissions (Memory Transmission) This section describes the basic procedure for transmitting documents using Memory Transmission. You can specify the fax, IP-Fax, Internet Fax, e-mail, or folder destinations. Multiple types of destination can be specified simultaneously.
4. Fax 3. Make sure [Immed. TX] is not highlighted. 4. Place the original into the ADF. 5. Make the scan settings such as scan size and resolution. 6. Configure the transmission settings such as [TX Mode] as necessary. 7. Specify a destination. You can enter the destination's number or address directly or select from the Address Book by pressing the destination key. If you make a mistake, press the [Clear] key, and then enter again. 8.
Basic Procedure for Transmissions (Memory Transmission) 9. If you send documents to Internet Fax or e-mail destinations or enable the E-mail TX Results function, specify a sender. 10. Press the [Start] key. Sending Originals Using the Exposure Glass (Memory Transmission) 1. Make sure [Immed. TX] is not highlighted. 2. Place the first page of the original face down on the exposure glass. 3. Specify a destination. 4. Make the scan settings you require. 5. Press the [Start] key. 6.
4. Fax Registering a Fax Destination 1. Press the [User Tools/Counter] key. 2. Press [Address Book Mangmnt]. 3. Check that [Program / Change] is selected. 4. Press [New Program]. 5. Press [Change] under "Name". The name entry display appears. 6. Enter the name, and then press [OK]. 7. Press [ Next]. 8. Press the key for the classification you want to use under "Select Title". The keys you can select are as follows: • [Frequent]: Added to the page that is displayed first.
Basic Procedure for Transmissions (Memory Transmission) 11. Enter the fax number using the number keys, and then press [OK]. 12. Specify optional settings such as "SUB Code", "SEP Code", and "International TX Mode". 13. Press [OK]. 14. Press [Exit]. 15. Press the [User Tools/Counter] key. Deleting a Fax Destination • If you delete a destination that is a specified delivery destination, messages to its registered Personal Box, for example, cannot be delivered.
4. Fax 7. Press [Delete All], and then press [OK] under "Fax Destination". 8. Press [OK]. 9. Press [Exit]. 10. Press the [User Tools/Counter] key.
Transmitting while Checking Connection to Destination (Immediate Transmission) Transmitting while Checking Connection to Destination (Immediate Transmission) Using Immediate Transmission, you can send documents while checking the connection to the destination. You can specify fax or IP-Fax destinations. If you specify Internet Fax, e-mail, folder destinations, and group or multiple destinations, the transmission mode is automatically switched to Memory Transmission.
4. Fax 6. Specify a destination. If you make a mistake, press the [Clear] key, and then enter again. 7. Press the [Start] key. Sending Originals Using the Exposure Glass (Immediate Transmission) 1. Press [Immed. TX]. 2. Place the first page face down on the exposure glass. 3. Specify a destination. 4. Make the scan settings you require. 5. Press the [Start] key. 6. Place the next original on the exposure glass within 10 seconds when you send multiple originals, and then repeat steps 4 and 5.
Canceling a Transmission Canceling a Transmission This section explains how to cancel a fax transmission. Canceling a Transmission Before the Original Is Scanned Use this procedure to cancel a transmission before pressing the [Start] key. 1. Press the [Reset] key. CUH002 Canceling a Transmission While the Original Is Being Scanned Use this procedure to cancel scanning or transmitting of the original while it is being scanned.
4. Fax 2. Press [Cancel Scanning] or [Cancel TX]. Depending on the transmission mode and function you use, either [Cancel Scanning] or [Cancel TX] is displayed. Canceling a Transmission After the Original Is Scanned Use this procedure to cancel a transmission after the original is scanned. You can cancel transmission of a file while the file is being sent, stored in memory, or if it fails to transmit. All the scanned data is deleted from memory. 1. Press the [Stop] key.
Storing a Document Storing a Document You can store and send a document at the same time. You can also just store a document. The following information can be set for the stored documents as necessary: User Name You can set this function if necessary to know who and what departments stored documents in the machine. A user name can be selected from the Address Book or entered manually. File Name You can specify a name for a stored document.
4. Fax 4. Set the user name, file name, and password as necessary. • User Name Press [User Name], and then select a user name. To specify an unregistered user name, press [Manual Entry], and then enter the name. After specifying a user name, press [OK]. • File Name Press [File Name], enter a file name, and then press [OK]. • Password Press [Password], enter a password using the number keys, and then press [OK]. Re-enter the password for confirmation, and then press [OK]. 5. Press [OK]. 6.
Storing a Document 1. Press [Select Stored File]. 2. Select the documents to be sent. When multiple documents are selected, they are sent in the order of selection. • Press [User Name] to place the documents in order by programmed user name. • Press [File Name] to place the documents in alphabetical order. • Press [Date] to place the documents in order of programmed date. • Press [Queue] to arrange the order of the documents to be sent. To view details about stored documents, press [Details].
4. Fax Printing the Journal Manually To print the Journal manually, select the printing method: [All], [Print per File No.], or [Print per User]. All Prints the results of communications in the order made. Print per File No. Prints only the results of communications specified by file number. Print per User Prints the results of communications by individual senders. 1. Press [TX/RX Status / Print]. 2. Press [Print Journal]. 3. Select the printing method. 4. If you selected [Print per File No.
5. Print This chapter describes frequently used printer functions and operations. For the information not included in this chapter, see Print on the supplied CD-ROM. Quick Install You can install the printer drivers easily from the CD-ROM provided with this machine. Using Quick Install, the PCL 6 printer driver is installed under network environment, and the Standard TCP/IP port will be set. • Manage Printers permission is required to install the drivers. Log on as an Administrators group member. 1.
5. Print Displaying the Printer Driver Properties This section explains how to open the printer driver properties from [Devices and Printers]. • Manage Printers permission is required to change the printer settings. Log on as an Administrators group member. • You cannot change the machine default settings for individual users. Settings made in the printer properties dialog box are applied to all users. 1. On the [Start] menu, click [Devices and Printers]. 2.
Standard Printing Standard Printing • The default setting is 2 sided printing. If you want to print on only one side, select [Off] for the 2 sided printing setting. • If you send a print job via USB 2.0 while the machine is in Low Power mode or Sleep mode, an error message might appear when the print job is complete. In this case, check if the document was printed. When Using the PCL 6 Printer Driver 1. Click the WordPad menu button in the upper left corner of the window, and then click [Print]. 2.
5. Print Printing on Both Sides of Sheets This section explains how to print on both sides of each page using the printer driver. • The types of paper that can be printed on both sides are as follows: • Plain (60 to 81 g/m2), Recycled, Special 1, Special 2, Special 3, Middle Thick (82 to 105 g/m2), Thick 1(106 to 169 g/m2), Thick 2(170 to 220 g/m2), Thick 3(221 to 256 g/m2), Thin (52 to 59 g/m2), Color, Letterhead, Preprinted, Bond, Cardstock When Using the PCL 6 Printer Driver 1.
Combining Multiple Pages into Single Page Combining Multiple Pages into Single Page This section explains how to print multiple pages onto a single sheet. The combine printing function allows you to economize on paper by printing multiple sheets at reduced size onto a single sheet. When Using the PCL 6 Printer Driver 1. Click the WordPad menu button in the upper left corner of the window, and then click [Print]. 2. In the [Select Printer] list, select the printer you want to use. 3. Click [Preferences].
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Printing on Envelopes Printing on Envelopes Configure the paper settings appropriately using both the printer driver and the control panel. Configuring Envelope Settings Using the Control Panel 1. Load envelopes in the paper tray. 2. Press the [User Tools/Counter] key. CJS039 3. Press [Tray Paper Settings]. 4. Select the paper size setting of the paper tray in which the envelopes are loaded. 5. Select the envelope size, and then press [OK]. 6. Press [ Next]. 7.
5. Print 4. In the "Document Size:" list, select the envelope size. 5. In the "Input Tray:" list, select the paper tray where the envelopes are loaded. 6. In the "Paper Type:" list, select [Envelope]. 7. Change any other print settings if necessary. 8. Click [OK]. 9. Start printing from the application's [Print] dialog box.
Saving and Printing Using the Document Server Saving and Printing Using the Document Server The Document Server enables you to store documents on the machine's hard disk, and allows you to edit and print them as necessary. • Applications with their own drivers, such as PageMaker, do not support this function. • Do not cancel the file transfer process while the data is being sent to the Document Server. The process may not be canceled properly.
5. Print 7. Specify the folder number to store the document in the "Folder Number" box. When "0" is specified in the "Folder Number:" box, documents will be saved in the Shared folder. 8. If the folder is protected by a password, enter the password in the "Folder Password:" box. 9. Click [OK]. 10. Change any other print settings if necessary. 11. Click [OK]. 12. Start printing from the application's [Print] dialog box. • You can print the documents stored in the Document Server using the control panel.
6. Scan This chapter describes frequently used scanner functions and operations. For the information not included in this chapter, see Scan on the supplied CD-ROM. Basic Procedure When Using Scan to Folder • Before performing this procedure, refer to "Preparation for Sending by Scan to Folder", Scan and confirm the details of the destination computer. Also refer to "Registering Folders", Connecting the Machine/ System Settings, and register the address of the destination computer to the address book. 1.
6. Scan 5. If necessary, specify the scan settings according to the original to be scanned. Example: Scanning the document in color/duplex mode, and saving as a PDF file. • Press [Scan Settings], and then press [Full Color: Text / Photo] in the [Original Type] tab. • Press [Original Feed Type], and then press [2 Sided Original]. • Press [PDF] under [Send File Type / Name]. 6. Specify the destination. You can specify multiple destinations. 7. Press the [Start] key.
Basic Procedure When Using Scan to Folder 5. Confirm the user name. The user name is displayed under [USERNAME]. Step 2: Creating a shared folder on a computer running Microsoft Windows Create a shared destination folder in Windows and enable sharing. In the following procedure, a computer which is running under Windows 7 Ultimate and participating in a domain is used as an example. • You must log in as an Administrators group member to create a shared folder.
6. Scan Step 3: Specifying access privileges for the created shared folder If you want to specify access privileges for the created folder to allow other users or groups to access the folder, configure the folder as follows: 1. Right-click the folder created in step 2, and then click [Properties]. 2. On the [Security] tab, click [Edit...]. 3. Click [Add...]. 4. In the [Select Users or Groups] window, click [Advanced...]. 5. Specify one or more object types, select a location, and then click [Find Now]. 6.
Basic Procedure When Using Scan to Folder The keys you can select are as follows: • [Frequent]: Added to the page that is displayed first. • [AB], [CD], [EF], [GH], [IJK], [LMN], [OPQ], [RST], [UVW], [XYZ], [1] to [10]: Added to the list of items in the selected title. You can select [Frequent] and one more key for each title. 9. Press [Auth. Info], and then press [ Next]. 10. Press [Specify Other Auth. Info] on the right side of "Folder Authentication".
6. Scan 19. Press [Connection Test] to check the path is set correctly. 20. Press [Exit]. If the connection test fails, check the settings, and then try again. 21. Press [OK]. 22. Press [Exit]. 23. Press the [User Tools/Counter] key. Locating the SMB folder manually 1. Press [Change] under "Path". 2. Enter the path where the folder is located. For example: if the name of the destination computer is "User", and the folder name is "Share", the path will be \\User\Share.
Basic Procedure When Using Scan to Folder 3. Select the computer name of the destination computer. Shared folders under it appear. You can press [Up One Level] to switch between levels. 4. Select the folder you want to register. 5. Press [OK]. Deleting an SMB Registered Folder 1. Press the [User Tools/Counter] key. 2. Press [Address Book Mangmnt]. 3. Check that [Program / Change] is selected. 4. Select the name whose folder you want to delete.
6. Scan Entering the Path to the Destination Manually 1. Press [Manual Entry]. 2. Press [SMB]. 3. Press [Manual Entry] on the right side of the path field. 4. Enter the path for the folder. In the following example path, the shared folder name is "user" and the computer name is "desk01": \\desk01\user 5. Press [OK]. 6. Depending on the destination setting, enter the user name for logging in to the computer. Press [Manual Entry] to the right of the user name field to display the soft keyboard. 7.
Basic Procedure for Sending Scan Files by E-mail Basic Procedure for Sending Scan Files by Email 1. Press the [Home] key on the top left of the control panel, and press the [Scanner] icon on the [Home] screen. CJS113 2. Make sure that no previous settings remain. If a previous setting remains, press the [Reset] key. 3. Press the [E-mail] tab. 4. Place originals. 5. If necessary, specify the scan settings according to the original to be scanned.
6. Scan Example: Scanning the document in color/duplex mode, and saving as a PDF file. • Press [Scan Settings], and then press [Full Color: Text / Photo] in the [Original Type] tab. • Press [Original Feed Type], and then press [2 Sided Original]. • Press [PDF] under [Send File Type / Name]. 6. Specify the destination. You can specify multiple destinations. 7. To specify the e-mail sender, press [Sender Name], and then press [OK]. 8. To use Message Disposition Notification, press [Recept. Notice].
Basic Procedure for Sending Scan Files by E-mail • [AB], [CD], [EF], [GH], [IJK], [LMN], [OPQ], [RST], [UVW], [XYZ], [1] to [10]: Added to the list of items in the selected title. You can select [Frequent] and one more key for each title. 9. Press [E-mail]. 10. Press [Change] under "E-mail Address". 11. Enter the e-mail address. 12. Press [OK]. 13. Select [E-mail / Internet Fax Destination] or [Internet Fax Destination Only].
6. Scan Deleting an E-mail Destination 1. Press the [User Tools/Counter] key. 2. Press [Address Book Mangmnt]. 3. Check that [Program / Change] is selected. 4. Select the name whose e-mail address you want to delete. Press the name key, or enter the registered number using the number keys. You can search by the registered name, user code, fax number, folder name, e-mail address, or IP-Fax destination. 5. Press [E-mail]. 6. Press [Change] under "E-mail Address". 7. Press [Delete All], and then press [OK].
Basic Procedure for Storing Scan Files Basic Procedure for Storing Scan Files • You can specify a password for each stored file. Files that are not password-protected can be accessed by other users on the same local area network using DeskTopBinder. We recommend that you protect stored files from unauthorized access by specifying passwords. • Scan file stored in the machine may be lost if some kind of failure occurs. We advise against using the hard disk to store important files.
6. Scan Press [User Name], and then select a user name. To specify an unregistered user name, press [Manual Entry], and then enter the name. After specifying a user name, press [OK]. • File Name Press [File Name], enter a file name, and then press [OK]. • Password Press [Password], enter a password, and then press [OK]. Re-enter the password for confirmation, and then press [OK]. • Select Folder Specify the folder to save the stored files. 7. Press [OK]. 8.
Specifying the File Type Specifying the File Type This section explains the procedure for specifying the file type of a file you want to send. File types can be specified when sending files by e-mail or Scan to Folder, sending stored files by e-mail or Scan to Folder, and saving files on a memory storage device.
6. Scan Specifying Scan Settings 1. Press [Scan Settings]. 2. Specify resolution, scan size, and other settings, as required. 3. Press [OK].
7. Document Server This chapter describes frequently used Document Server functions and operations. For the information not included in this chapter, see Copy/ Document Server on the supplied CD-ROM. Storing Data This section describes the procedure for storing documents on the Document Server. • A document accessed with a correct password remains selected even after operations are complete, and it can be accessed by other users.
7. Document Server 1. Press the [Home] key on the top left of the control panel, and press the [Document Server] icon on the [Home] screen. CJS113 2. Press [To Scanning Screen]. 3. Press [Target Fldr. to Store]. 4. Specify a folder in which to store the document, and then press [OK]. 5. Press [User Name]. 6. Specify a user name, and then press [OK]. The user names shown are names that were registered in the Address Book.
Printing Stored Documents Printing Stored Documents Prints stored documents on the Document Server. The items you can specify on the printing screen are as follows: • Paper tray • The number of prints • [Finishing] ([Sort], [Rotate Sort], [Stack], [Staple], [Punch], [Half Fold]) • [Cover/Slip Sheet] ([Front Cover], [Front/Back Cover], [Designate/Chapter], [Slip Sheet]) • [Edit / Stamp] ([Margin Adj.
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8. Web Image Monitor This chapter describes frequently used Web Image Monitor functions and operations. For the information not included in this chapter, see Connecting the Machine/ System Settings on the supplied CD-ROM or Web Image Monitor Help. Displaying Top Page This section explains the Top Page and how to display Web Image Monitor. • When entering an IPv4 address, do not begin segments with zeros. For example: If the address is "192.168.001.010", you must enter it as "192.168.1.10". 1.
8. Web Image Monitor 3. Refresh/Help (Refresh): Click at the upper right in the work area to update the machine information. Click the Web browser's [Refresh] button to refresh the entire browser screen. (Help): Use Help to view or download Help file contents. 4. Basic Information area Displays the basic information of the machine. 5. Work area Displays the contents of the item selected in the menu area.
9. Adding Paper and Toner This chapter describes how to load paper into the paper tray and recommended paper sizes and types. Precautions for Loading Paper • When loading paper, take care not to trap or injure your fingers. • Do not stack paper over the limit mark. • To prevent multiple sheets from being fed at once, fan the paper before loading it. • If you load paper when only a few sheets of paper remain in the tray, multiple sheet feeding may occur.
9. Adding Paper and Toner Loading Paper into Paper Trays Every paper tray is loaded in the same way. In the following example procedure, paper is loaded into Tray 2. • (mainly Europe and Asia) Tray 1 can hold A4 paper only. If you want to print on A5 , B5 JIS , or 81/2 × 11 from Tray 1, contact your service representative. • (mainly North America) Tray 1 can hold 81/2 × 11 paper only. If you want to print on A4 , A5 , or B5 JIS from Tray 1, contact your service representative.
Loading Paper into Paper Trays CVA011 3. Carefully push the paper tray fully in. • Various sizes of paper can be loaded in Trays 2–4 by adjusting the positions of side fences and end fence. For details, see "Changing the Paper Size in Trays 2 - 4", Copy/ Document Server . • You can load envelopes in Trays 2–4. When loading envelopes, place them in the correct orientation. For details, see page 155 "Envelopes".
9. Adding Paper and Toner Loading Paper into the Bypass Tray Use the bypass tray to use OHP transparencies, adhesive labels, translucent paper, and paper that cannot be loaded in the paper trays. • The maximum number of sheets you can load at the same time depends on paper type. Do not stack paper over the limit mark. For the maximum number of sheets you can load, see page 144 "Recommended Paper Sizes and Types". 1. Open the bypass tray. CVA015 2. Load the paper face down until you hear the beep. 3.
Loading Paper into the Bypass Tray • Certain types of paper might not be detected properly when placed on the bypass tray. If this happens, remove the paper and place it on the bypass tray again. • Pull the extender out when loading sheets larger than A4 , 81/2 × 11 in the bypass tray. • When loading thick paper, thin paper, or OHP transparencies, specify the paper size and the paper type. • Letterhead paper must be loaded in a specific orientation.
9. Adding Paper and Toner Specifying regular sizes using the control panel 1. Press the [User Tools/Counter] key. CUP009 2. Press [Tray Paper Settings]. 3. Press [Printer Bypass Paper Size]. 4. Select the paper size. 5. Press [OK]. 6. Press the [User Tools/Counter] key.
Loading Paper into the Bypass Tray Specifying a custom size paper using the control panel 1. Press the [User Tools/Counter] key. CUP009 2. Press [Tray Paper Settings]. 3. Press [Printer Bypass Paper Size]. 4. Press [Custom Size]. If a custom size is already specified, press [Change Size]. 5. Press [Vertical]. 6. Enter the vertical size using the number keys, and then press [ ]. 7. Press [Horizontal]. 8. Enter the horizontal size using the number keys, and then press [ ]. 9. Press [OK] twice. 10.
9. Adding Paper and Toner • Usually only one side of OHP transparencies can be used for printing. Be sure to load them with the print side down. • When printing onto OHP transparencies, remove printed sheets one by one. 1. Press the [User Tools/Counter] key. CUP009 2. Press [Tray Paper Settings]. 3. Press [Printer Bypass Paper Size], and then specify the paper size. 4. Press [OK]. 5. Press [ Next]. 6. Press [Paper Type: Bypass Tray]. 7.
Loading Paper into the Bypass Tray • For details about paper thickness, see "Tray Paper Settings", Connecting the Machine/ System Settings .
9. Adding Paper and Toner Loading Paper into Tray 3 (LCT) (mainly Europe and Asia) Tray 3 (LCT) can hold A4 paper only. If you want to print on 81/2 × 11 from Tray 3 (LCT), contact your service representative. (mainly North America) Tray 3 (LCT) can hold 81/2 × 11 paper only. If you want to print on A4 from Tray 3 (LCT), contact your service representative. • When paper loaded in the right side of Tray 3 (LCT) runs out, paper on the left is automatically shifted to the right.
Loading Paper into Tray 3 (LCT) • Left half of the tray pulled out CVA019 3. Carefully push the paper tray fully in. • You can load paper even if Tray 3 (LCT) is in use. It is okay to pull out the left half of the tray while Tray 3 (LCT) is in use. • Load 30 or more sheets of paper in the left half of the tray.
9. Adding Paper and Toner Loading Paper into the Large Capacity Tray (LCT) (mainly Europe and Asia) The large capacity tray (LCT) can hold A4 paper only. If you want to print on 81/2 × 11 or B5 JIS from the large capacity tray (LCT), contact your service representative. (mainly North America) The large capacity tray (LCT) can hold 81/2 × 11 paper only. If you want to print on A4 or B5 JIS from the large capacity tray (LCT), contact your service representative.
Loading Orientation-fixed Paper or Two-sided Paper Loading Orientation-fixed Paper or Two-sided Paper Orientation-fixed (top to bottom) or two-sided paper (for example, letterhead paper, punched paper, or copied paper) might not be printed correctly, depending on how the originals and paper are placed. Settings for the User Tools • Copier mode Specify [Yes] for [Letterhead Setting] in [Input / Output] under the Copier / Document Server Features menu, and then place the original and paper as shown below.
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Loading Orientation-fixed Paper or Two-sided Paper • In copier mode: • For details about how to make two-sided copies, see page 67 "Duplex Copying". • In printer mode: • To print on letterhead paper when [Auto Detect] is specified for [Letterhead Setting], you must specify [Letterhead] as the paper type in the printer driver's settings. • If a print job is changed partway through printing from one-sided to two-sided printing, onesided output after the first copy may be printed facing a different direction.
9. Adding Paper and Toner Recommended Paper Sizes and Types This section describes recommended paper sizes and types. • If you use paper that curls, either because it is too dry or too damp, a staple clogging or paper jam may occur. • Do not use paper designed for inkjet printers, as these may stick to the fusing unit and cause a misfeed. • When you load OHP transparencies, check the front and back of the sheets, and place them correctly, or a misfeed might occur.
Recommended Paper Sizes and Types Tray 2 Paper type and weight 52–300 g/m2 (14 lb. Bond– 110 lb. Cover) Paper size Paper sizes that can be detected automatically: Paper capacity 550 sheets Thin Paper–Thick Paper 4 A3 , A4 , B5 JIS SRA3 , A5 , B4 JIS , 81/2 × 11 , A4 , A5 , B5 JIS , 11 × 17 , 81/2 × 14 , 81/2 × 11 , 71/4 × 101/2 , 12 × 18 52–300 g/m2 (14 lb. Bond– 110 lb.
9. Adding Paper and Toner Paper type and weight 52–300 g/m2 (14 lb. Bond– 110 lb. Cover) Thin Paper–Thick Paper 4 Paper size Paper capacity Custom size*1: 550 sheets Vertical: 90.0–320.0 mm Horizontal: 148.0–457.2 mm Vertical: 3.55–12.59 inches Horizontal: 5.83–18.
Recommended Paper Sizes and Types Paper type and weight Paper size 52–300 g/m2 (14 lb. Bond– 110 lb.
9. Adding Paper and Toner Bypass tray (Types 1–4) Paper type and weight 52–300 g/m2 (14 lb. Bond– 110 lb. Cover) Paper size Paper capacity • 100 sheets (up to 10 mm in height) Paper sizes that can be detected automatically: • Thick Paper 1: 40 sheets Thin Paper–Thick Paper 4 A3 , A4 , A5 , A6 , B4 JIS , B5 JIS , B6 JIS , SRA3 • Thick Paper 2–Thick Paper 3: 20 sheets • Thick Paper 4: 16 sheets 11 × 17 , 81/2 × 11 , 51/2 × 81/2 , 12 × 18 , SRA3 52–300 g/m2 (14 lb. Bond– 110 lb.
Recommended Paper Sizes and Types Paper type and weight 52–300 g/m2 (14 lb. Bond– 110 lb. Cover) Thin Paper–Thick Paper 4 Paper size Custom size*2: Vertical: 90.0–320.0 mm Horizontal: 148.0–457.2 mm*3, *4 Paper capacity • 100 sheets (up to 10 mm in height) • Thick Paper 1: 40 sheets • Thick Paper 2–Thick Paper 3: 20 sheets • Thick Paper 4: 16 sheets Vertical: 3.55–12.59 inches Horizontal: 5.83–18.
9. Adding Paper and Toner Bypass tray (Type 5) Paper type and weight Paper size Paper capacity 52–300 g/m2 (14 lb. Bond– Paper sizes that can be 110 lb.
Recommended Paper Sizes and Types Paper type and weight Paper size Paper capacity 52–300 g/m2 (14 lb. Bond– Custom size*2: 110 lb. Cover) • 100 sheets (up to 10 mm in height) Thin Paper–Thick Paper 4 • Thick Paper 1: 40 sheets Vertical: 90.0–320.0 mm Horizontal: 148.0–457.2 mm*3, *4 • Thick Paper 2–Thick Paper 3: 20 sheets • Thick Paper 4: 16 sheets Vertical: 3.55–12.59 inches Horizontal: 5.83–18.
9. Adding Paper and Toner Tray 3 (LCT) Paper type and weight 52–300 g/m2 (14 lb. Bond– 110 lb. Cover) Thin Paper–Thick Paper 4 Paper size Paper capacity 1000 sheets × 2 A4 81/2 × 11 52–300 g/m2 (14 lb. Bond– 110 lb. Cover) Thin Paper–Thick Paper 4 *1 1000 sheets × 2 81/2 × 11 A4 *1 To load paper any of the sizes specified above, contact your service representative. Large capacity tray (LCT) Paper type and weight 52–300 g/m2 (14 lb. Bond– 110 lb.
Recommended Paper Sizes and Types Paper Thickness*1 Paper weight Plain Paper 1 60–74 g/m2 (16–20 lb. Bond) Plain Paper 2 75–81 g/m2 (20 lb. Bond) Middle Thick 82–105 g/m2 (20–28 lb. Bond) Thick Paper 1 106–169 g/m2 (28 lb. Bond–90 lb. Index) Thick Paper 2 170–220 g/m2 (65–80 lb. Cover) Thick Paper 3 221–256 g/m2 (80 lb. Cover–140 lb. Index) Thick Paper 4 257–300 g/m2 (140 lb. Index–110 lb.
9. Adding Paper and Toner Machine/ System Settings . For the setting procedure of the Auto Tray Switching function, see "General Features", Copy/ Document Server . • When loading label paper: • We recommend that you use specified label paper. • It is recommended to place one sheet at a time. • Press [Bypass], and then select the appropriate paper thickness for [Paper Type]. • When loading OHP transparencies: • It is recommended to place one sheet at a time.
Recommended Paper Sizes and Types When loading thick paper of 106–300 g/m2 (28 lb. Bond–110 lb. Cover), follow the recommendations below to prevent misfeeds and loss of image quality. • Store all your paper in the same environment - a room where the temperature is 20–25°C (68– 77°F) and the humidity is 30–65%. • When loading paper in Trays 1–4, be sure to load at least 20 sheets. Also, be sure to position the side fences flush against the paper stack.
9. Adding Paper and Toner • When loading envelopes in the orientation, load them with flaps fully open. Otherwise, they might not feed into the machine. • Before loading envelopes, press down on them to remove any air from inside, flatten out all four edges. If they are bent or curled, flatten their leading edges (the edge going into the machine) by running a pencil or ruler across them. In copier mode The way to load envelopes varies depending on the orientation of the envelopes.
Recommended Paper Sizes and Types *1 You cannot load side-opening envelopes in the orientation in Trays 3 and 4. When loading envelopes, specify the envelope size and thickness. For details, see page 77 "Copying onto Envelopes". In printer mode The way to load envelopes varies depending on the orientation of the envelopes.
9. Adding Paper and Toner Recommended envelopes For information about recommended envelopes, contact your local dealer. For details about the sizes of envelopes you can load, see page 144 "Recommended Paper Sizes and Types". • Load only one size and type of envelope at a time. • The Duplex function cannot be used with envelopes. • To get better output quality, it is recommended that you set the right, left, top, and bottom print margin, to at least 15 mm (0.6 inches) each.
Adding Toner Adding Toner This section explains precautions when adding toner, how to send faxes or scanned documents when the toner has run out, and how to dispose of used toner. • Do not incinerate toner (new or used) or toner containers. Doing so risks burns. Toner will ignite on contact with naked flame. • Do not store toner (new or used) or toner containers anywhere near naked flames. Doing so risks fire and burns. Toner will ignite on contact with naked flame.
9. Adding Paper and Toner • If toner or used toner is swallowed, dilute by drinking a large amount of water. Consult a doctor if necessary. • When removing jammed paper or replacing toner, avoid getting toner (new or used) on your clothing. If toner comes into contact with your clothing, wash the stained area with cold water. Hot water will set the toner into the fabric and make removing the stain impossible. • When removing jammed paper or replacing toner, avoid getting toner (new or used) on your skin.
Adding Toner • For details about how to check contact number where you can order supplies, see "Inquiry", Maintenance and Specifications . Sending Faxes or Scanned Documents When Toner Has Run Out When the machine has run out of toner, the indicator on the display lights. Note that even if there is no toner left, you can still send faxes or scanned documents.
9. Adding Paper and Toner Please see our local company website for information on the recycling of supply products, or you can recycle items according to the requirements of your local municipalities or private recyclers.
10. Troubleshooting This chapter describes basic troubleshooting procedures. When a Status Icon Is Displayed This section describes the status icons displayed when the machine requires the user to remove misfed paper, to add paper, or to perform other procedures. Status Icon : Paper Misfeed icon Status Appears when a paper misfeed occurs. For details about removing jammed paper, see "Removing Jammed Paper", Troubleshooting . : Original Misfeed icon Appears when an original misfeed occurs.
10. Troubleshooting Status Icon : Open Cover icon 164 Status Appears when one or more covers of the machine are open.
When the Indicator Lamp for the [Check Status] Key Is Lit or Flashing When the Indicator Lamp for the [Check Status] Key Is Lit or Flashing If the indicator lamp for the [Check Status] key lights up or flashes, press the [Check Status] key to display the [Check Status] screen. Check the status of each function in the [Check Status] screen. [Check Status] screen 1 2 4 3 CUR012 1. [Mach./Applic. Stat] tab Indicates the status of the machine and each function. 2.
10. Troubleshooting Problem Causes Solutions Documents and reports do not print out. The paper output tray is full. Remove the prints from the tray. Documents and reports do not print out. There is no paper left. Load paper. For details about loading paper, see "Loading Paper", Paper Specifications and Adding Paper . An error has occurred. A function which has the status "Error Occurred" in the [Check Status] screen is defective. Press [Check] in the function which the error has occurred.
When the Machine Makes a Beeping Sound When the Machine Makes a Beeping Sound The following table describes the meaning of the various beep patterns that the machine produces to alert users about left originals and other machine conditions. Beep pattern Meaning Causes Single short beep Panel/screen input accepted. A control panel or screen key was pressed. Short, then long beep Panel/screen input rejected.
10. Troubleshooting When You Have Problems Operating the Machine Problem Causes Solutions When the machine is turned on, the only icon that appears on the home screen is the [Copier] icon. Functions other than the copier function are not yet ready. Wait a little longer. The machine has just been turned on and the User Tools screen is displayed, but the User Tools menu has items missing. Functions other than the copier function are not yet ready. Time required varies by function.
When You Have Problems Operating the Machine Problem The power turns off automatically. Causes Solutions The Weekly Timer setting is set to [Main Power Off]. Change the Weekly Timer setting. For details about the Weekly Timer setting, see "Timer Settings", Connecting the Machine/ System Settings . The user code entry screen is Users are restricted by User displayed. Code Authentication.
10. Troubleshooting Problem Misfeeds occur frequently. Causes Using curled paper often causes misfeeds, soiled paper edges, or slipped positions while performing staple or stack printing. Solutions • Take the stiffness out of the paper with your hands to straighten out the curl. • Load the paper up side down so that the curled edges face downward. For details about recommended paper, see "Recommended Paper", Paper Specifications and Adding Paper .
When You Have Problems Operating the Machine Problem Misfeeds occur frequently. Causes Paper of undetectable size has been loaded. Solutions • Remove misfed paper. For details about removing jammed paper, see "Removing Jammed Paper", Troubleshooting . • If you load a paper size that is not selected automatically, you need to specify the paper size with the control panel.
10. Troubleshooting Problem Causes Solutions The Address Book cannot be The Address Book cannot be changed from the display changed while it is being panel. backed up from Web Image Monitor or other tools running on the computer. • Wait until the Address Book backup is complete, and then try to change the Address Book again. Cannot use Web Image Monitor to print documents stored in Document Server. • For details about specifying print volume limits, see Security Guide .
When You Have Problems Operating the Machine When Multiple Functions Cannot Be Executed Simultaneously If you are not able to carry out your job, it may be that the machine is being used by another function. Wait until the current job is completed before trying again. In certain cases, you can carry out another job using a different function while the current job is being performed. For details about Function Compatibility, see "Function Compatibility", Troubleshooting .
10. Troubleshooting Messages Displayed When Using the Copy/ Document Server Function • If you cannot make copies as you want because of the paper type, paper size or paper capacity problems, use recommended paper. For details about recommended paper, see page 144 "Recommended Paper Sizes and Types". Message Causes Solutions "Cannot delete the folder because it contains locked files. Please contact the file administrator." The folder cannot be deleted Unlock the locked original to delete it.
Messages Displayed When Using the Copy/Document Server Function Message "Cannot display preview of this page." Causes The image data may have been corrupted. Solutions Press [Exit] to display the preview screen without a thumbnail. If the selected document contains several pages, press [Switch] on the "Display Page" area to change the page, and then a preview of the next page will appear. "Cannot punch this paper size." The Punch function cannot be used with paper size selected.
10. Troubleshooting Message "File being stored exceeded max. number of pages per file. Copying will be stopped." Causes Solutions The scanned originals have too many pages to store as one document. Press [Exit], and then store again with an appropriate number of pages. "Magazine or Booklet mode You selected the is not available due to mixed "Magazine" or "Booklet" image mode." function for originals scanned using different functions, such as copy and printer.
Messages Displayed When Using the Copy/Document Server Function Message Causes Solutions "Stapling capacity exceeded." The number of sheets per set is over the staple capacity. Check the stapler capacity. For details about the stapler capacity, see "Specifications for Internal Finisher SR3130", "Specifications for Finisher SR3140", "Specifications for Booklet Finisher SR3150", "Specifications for Finisher SR3160", or "Specifications for Booklet Finisher SR3170", Maintenance and Specifications .
10. Troubleshooting Messages Displayed When Using the Facsimile Function Message "Cannot find the specified path. Please check the settings." "Error occurred, and transmission was cancelled." Causes Solutions The name of the computer or folder entered as the destination is wrong. Check that the computer name and the folder name for the destination are correct. • Original jammed during Press [Exit], and then send the Immediate Transmission. documents again.
Messages Displayed When Using the Facsimile Function Message "Some page(s) are near blank." Causes The first page of the document is almost blank. Solutions The original's blank side might have been scanned. Be sure to place your originals correctly. For details about determining the cause of blank pages, see "Detecting Blank Pages", Fax . • Settings that can be confirmed in System Settings or Facsimile Features on the control panel can also be confirmed from Web Image Monitor.
10. Troubleshooting Message "Check whether there are any network problems." Causes Registering of user name is rejected by SIP server. [13-17] Solutions • Correct that the correct SIP Server IP Address and SIP User Name are listed in [SIP Settings] of [Facsimile Features]. For details about SIP Settings, see "Initial Settings", Fax . • For details about network problems, contact your administrator. "Check whether there are any network problems." Cannot access SIP server.
Messages Displayed When Using the Facsimile Function Message "Check whether there are any network problems." [13-26] Causes Solutions The "Effective Protocol" and "SIP Server IP Address" settings are different, or an incorrect IP address has been registered. • Check that the correct IP address is specified for the machine in [System Settings]. For details about IP address, see "Interface Settings", Connecting the Machine/ System Settings .
10. Troubleshooting Message "Check whether there are any network problems." [14-09] Causes Solutions E-mail transmission was refused by SMTP authentication, POP before SMTP authentication, or login authentication of the computer in which the folder for transfer is specified. • Check that User Name and Password for the following settings in [System Settings] are listed correctly.
Messages Displayed When Using the Facsimile Function Message "Check whether there are any network problems." Causes No POP3/IMAP4 server address is registered. [15-01] Solutions • Check that the correct Server Name or Server Address is listed in [POP3 / IMAP4 Settings] of [System Settings]. For details about POP3 / IMAP4 Settings, see "File Transfer", Connecting the Machine/ System Settings . • For details about network problems, contact your administrator.
10. Troubleshooting Message "Check whether there are any network problems." Causes Cannot find the DNS server or POP3/IMAP4 server. [15-11] Solutions • Check that the following settings in [System Settings] are listed correctly. • IP address of the DNS Server • the server name or IP address of the POP3/ IMAP4 server • the port number of the POP3/IMAP4 server • Reception Protocol For details about these settings, see "Interface Settings" or "File Transfer", Connecting the Machine/ System Settings .
Messages Displayed When Using the Facsimile Function • Settings that can be confirmed in System Settings or Facsimile Features on the control panel can also be confirmed from Web Image Monitor. For details about how to confirm the settings from Web Image Monitor, see Web Image Monitor Help. • If the paper tray runs out of paper, "There is no paper. Load paper." appears on the screen, asking you to add paper.
10. Troubleshooting Message "Check whether there are any network problems." [16-00] Causes Solutions • An IP address has not been registered for the main machine. • Check that the correct IP address is specified for the machine in [System Settings]. For details about the IP address of the main machine, contact your administrator. • A network is not connected properly. • For details about network problems, contact your administrator.
Messages Displayed When Using the Facsimile Function Message Causes "Connection with the remote machine has failed. There is a problem with the remote machine structure. Contact the administrator." The settings or machine configuration for using the remote fax function to connect to the main machine are incorrect. "Transfer error has occured. Check the status of the remote machine." A network error occurred during transfer.
10. Troubleshooting Messages Displayed When Using the Printer Function This section describes the principal messages that appear on the display panel, error logs or reports. If other messages appear, follow their instructions. Messages Displayed on the Control Panel When Using the Printer Function • Before turning off the power, see page 57 "Turning On/Off the Power". Message Solutions "Hardware Problem: Ethernet" An error has occurred in the Ethernet interface.
Messages Displayed When Using the Printer Function Message Causes "Load following paper in n. To cancel job, press [Job Reset]." The printer driver settings are incorrect or the tray does not contain paper of the size selected in the printer driver. Check that the printer driver settings are correct, and then load paper of the size selected in the printer driver into the input tray. For details about how to change the paper size, see "Changing the Paper Size", Paper Specifications and Adding Paper .
10. Troubleshooting Message Causes Solutions "Printer font error." An error has occurred in the font settings. Contact your service representative. "Problems with the wireless card. Please call service." The machine has detected a Bluetooth failure, or it could not detect a Bluetooth unit. It may be incorrectly installed. Check that the Bluetooth unit is installed properly, or contact your service representative. The tray selected for other pages is the same as the one for slip sheets.
Messages Displayed When Using the Printer Function Message "Unable to access the specified memory storage device." Causes • An error occurred when the machine accessed the memory storage device or a file stored on the memory storage device. Solutions Save the file to a different memory storage device, and then try to print again. • An error occurred when the user used the Direct printing function to print from a memory storage device.
10. Troubleshooting Message Causes Solutions "An error occurred while processing an Unauthorized Copy Prevention job. The job was cancelled." The resolution is set to a value less than 600 dpi when [Unauthorized Copy Prevention] is specified. On the printer driver, set the resolution to 600 dpi or higher, or deselect [Unauthorized Copy Prevention]. "Collate has been cancelled." Collate was canceled. Turn off the power, and then back on again.
Messages Displayed When Using the Printer Function Message Causes "Classification Code is incorrect." The classification code is not supported with the printer driver. "Duplex has been cancelled." Duplex printing was canceled. Solutions Select [Optional] for classification code. For details about how to specify classification code settings, see "Configuring Classification Codes", Print . • Select the proper paper size for the duplex function.
10. Troubleshooting Message "Print overrun." Causes Images were discarded while printing. Solutions PCL 6 Select a lower resolution on the printer driver. For details about how to change the resolution setting, see the printer driver Help. PostScript 3 Select a lower resolution on the printer driver. For details about how to change the resolution setting, see the printer driver Help. "Punch has been cancelled." Punch printing was canceled.
Messages Displayed When Using the Printer Function Message Causes Solutions "Exceeded max. number of files of Document Server. Cannot store." The maximum file capacity of the Document Server was exceeded. Delete some of the files stored in the Document Server. "Exceeded max. number of files. (Auto)" While using the error job store function to store Normal Print jobs as Hold Print files, the maximum file capacity for file storage or Hold Print file management (automatic) was exceeded.
10. Troubleshooting Message "The specified folder in Document Server is locked. Cannot store." Causes The specified folder is locked. Solutions Unlock the folder or specify another folder number that can be used. For details about locked folders, see Security Guide . When there is not enough free hard disk space Message Causes Solutions "HDD is full." When printing with the PostScript 3 printer driver, the hard disk capacity for fonts and forms has been exceeded.
Messages Displayed When Using the Printer Function When there is a problem with a parameter Message "86: Error" Causes Parameters of the control code are invalid. Solutions Check the print settings. When the user lacks privileges to perform an operation Message Causes Solutions "No response from the server. Authentication has failed." A timeout occurred while connecting to the server for LDAP authentication or Windows Authentication. Check the status of the server.
10. Troubleshooting When a user cannot be registered Message Causes Solutions "Auto-registration of user information has failed." Automatic registration of For details about automatic registration information for LDAP of user information, see Security Guide Authentication or Windows . Authentication failed because the Address Book is full. "Information for user authentication is already registered for another user.
Messages Displayed When Using the Printer Function Message "Command Error" Causes An RPCS command error occurred. Solutions Check using the following procedure: • Check if the communication between the computer and the machine is working correctly. • Check if the correct printer driver is being used. • Check if the machine's memory size is set correctly in the printer driver. • Check that the printer driver is the most up-to-date version available. "Compressed Data Error.
10. Troubleshooting Message Causes Solutions "Failed to obtain file system." PDF direct printing could not be performed because the file system could not be obtained. Turn off the power, and then back on again. If the message appears again, contact your service representative. "File system is full." PDF file does not print out because the capacity of the file system is full. Delete all unnecessary files from the hard disk, or decrease the file size sent to the machine. "I/O buffer overflow.
Messages Displayed When Using the Scanner Function Messages Displayed When Using the Scanner Function Messages Displayed on the Control Panel When Using the Scanner Function This section describes likely causes of and possible solutions for the error messages that appear on the control panel. If a message not described here appears, act according to the message. Message Causes "Cannot find the specified path. Please check the settings." The destination computer name or folder name is invalid.
10. Troubleshooting Message Causes Solutions "Exceeded max. number of alphanumeric characters." The maximum enterable number of alphanumeric characters has been exceeded. Check the maximum number of characters which can be entered, and then enter it again. For details about the maximum enterable number of characters, see "Values of Various Set Items for Transmission/Storage / Delivery Function", Scan . "Programmed. Cannot program the destination(s) that is not programmed in the address book.
Messages Displayed When Using the Scanner Function Message Causes Solutions "The program is recalled. Cannot recall the destination(s) for which access privileges are required." The program contains a destination for which the currently logged-in user does not have permission to view. For details about how to set permissions, see Security Guide "The program is recalled. Cannot recall the destination(s) that is deleted from the address book.
10. Troubleshooting Message Causes Solutions The scanned data exceeded maximum data capacity. Specify the scan size and resolution again. Note that it may not be possible to scan very large originals at a high resolution. For details about the settings for scan function, see "Relationship between Resolution and Scan Size", Scan . The scanned original exceeded maximum data capacity. Specify the scan size and resolution again.
Messages Displayed When Using the Scanner Function Message Causes Solutions "Not all of the image will be scanned." Using [Specify Reproduction Ratio] to scale down a large document may cause part of the image to be lost. Specify a large size in [Specify Size], and then try to scan the original again. The data being scanned is too small for the scale ratio specified in [Specify Size]. Specify a higher resolution or a large size in [Specify Size], and then try to scan the original again.
10. Troubleshooting Message "Memory is full. Scanning has been cancelled. Press [Send] to send the scanned data, or press [Cancel] to delete." Causes Solutions Because there is not enough free hard disk space in the machine for delivering or sending by e-mail while storing in the Document Server, only some of the pages could be scanned. Specify whether to use the data or not. When data transmission fails Message Causes "Authentication with the The entered user name or destination has failed.
Messages Displayed When Using the Scanner Function Message Causes Solutions "Transmission has failed. Insufficient memory in the destination hard disk. To check the current status, press [Scanned Files Status]." Transmission has failed. Allocate sufficient space. There was not enough free space on the hard disk of the SMTP server, FTP server, or client computer at the destination. "Transmission has failed. To check the current status, press [Scanned Files Status].
10. Troubleshooting Message "Some of selected files are currently in use. They could not be deleted." Causes You cannot delete a file which is waiting to be transmitted ("Waiting..." status displayed) or whose information is being changed with DeskTopBinder. Solutions Cancel transmission ("Waiting..." status cleared) or the DeskTopBinder setting, and then delete the file. When data cannot be sent because there are too many documents or pages Message 208 Causes Solutions "Exceeded max.
Messages Displayed When Using the Scanner Function When the WSD scanner function cannot be used Message "Cannot communicate with PC. Contact the administrator." Causes WSD (Device) protocol or WSD (Scanner) protocol is disabled. Solutions For details about how to enable or disable the WSD protocol, see Security Guide . "Cannot start scanning Scan Profile is not set on the because communication was client computer. failed." Set Scan Profile.
10. Troubleshooting When documents cannot be stored on a memory storage device Message Causes Solutions "Cannot write on the memory storage device because remaining free space is insufficient." The memory storage device is full and scan data cannot be saved. Even if the memory storage device appears to have sufficient free space, data might not be saved if the maximum number of files that can be saved is exceeded. • Replace the memory storage device.
Messages Displayed When Using the Scanner Function Message Causes "Memory is full. Press [Write] to write the current scanned data to the memory storage device, or press [Cancel] to delete." The scan could not be completed because there was insufficient hard disk memory at the time of saving to the memory storage device. Solutions Select whether or not to save the scanned document to the memory storage device.
10. Troubleshooting Message Causes Solutions "Cannot specify any more scanning area." The maximum number of registerable scan areas has been exceeded. The maximum number of scanning areas that can be stored is 100. Delete unneeded scanning areas. "Clear Misfeed(s) in ADF." A paper misfeed has occurred inside the ADF. • Remove jammed originals, and then insert them again. For details about jammed paper, see "Removing Jammed Paper", Troubleshooting .
Messages Displayed When Using the Scanner Function Message Causes "Insufficient memory. Reduce Scanner memory is the scanning area." insufficient. Solutions • Reset the scan size. • Lower the resolution. • Set with no compression. For details about the settings, see TWAIN driver Help. The problem may be due to the following cause: • Scanning cannot be performed if large values are set for brightness when using halftone or high resolution.
10. Troubleshooting Message "Scanner is in use for other function. Please wait." Causes A function of the machine other than the Scanner function is being used such as the Copier function. Solutions • Wait for a while, and then reconnect. • Cancel the job that is being processed. Press the [Stop] key. Follow the instructions in the message that appears and exit the function that is running. "Scanner is not available on the specified device.
Messages Displayed When Using the Scanner Function Message "Cannot find "XXX" scanner used for the previous scan. "YYY" will be used instead." Causes The machine is not connected to the network correctly. ("XXX" and "YYY" indicate scanner names.) Solutions • Check that the previously used scanner is connected to the network correctly. • Cancel the personal firewall of the client computer. For details about firewall, see Windows Help.
10. Troubleshooting Message "Scanner is not available. Check the scanner connection status." 216 Causes Network communication is not available because the machine's IP address could not be obtained from the host name. If only "IPv6" is set to [Active], the IPv6 address might not be obtained. Solutions • Check whether the machine's host name is specified in the Network Connection Tool. For the WIA driver, check the [Network Connection] tab in the properties.
When Other Messages Appear When Other Messages Appear Message Causes "Cannot connect with the wireless card. Turn the main power switch off, then check the card." • The wireless LAN board was not inserted when the machine was turned on. (A "wireless LAN board" or "Bluetooth interface unit" is referred to as a "wireless card".) • The wireless LAN board was pulled out after the machine was turned on. Solutions Turn off the power, and then confirm the wireless LAN board is inserted correctly.
10. Troubleshooting Message "Internal cooling fan is active." "Self checking..." Causes Solutions Large print runs will cause the machine's interior to heat up, triggering the cooling fan. The fan will automatically begin running when the print run reaches approximately 3,000 sheets of A4 , or 1,500 sheets of A3 . The fan will run for about 30 minutes. The fan will emit noise, but this is normal and the machine will be operable while the fan is running.
When Other Messages Appear Message Causes Solutions "Captured file exceeded max. number of pages per file. Cannot send the scanned data." The maximum number of pages per file has been exceeded. Reduce the number of pages in the transmitted file, and then resend the file. For details about the maximum number of pages per file, see "Storage Function", Scan . "Original(s) is being scanned for a different function." Another function of the machine is being used. Cancel the job in progress.
10. Troubleshooting When the Address Book Is Updated Message "Updating the destination list has failed. Try again?" Causes A network error has occurred. Solutions • Check whether the server is connected. • Antivirus programs and firewalls can prevent client computers from establishing connection with this machine. • If you are using anti-virus software, add the program to the exclusion list in the application settings.
When Other Messages Appear When Data Cannot Be Sent Due to a Problem with the Destination Message Causes Solutions "Some invalid destination(s) contained. Do you want to select only valid destination(s)?" The specified group contains In the message that appears at each fax destinations, e-mail transmission, press [Select]. destinations, and/or folder destinations, either of which are incompatible with the specified transmission method.
10. Troubleshooting Message "XXX cannot be YYY because the device certificate used for the S/ MIME signature is not currently valid." Causes Solutions The device certificate (S/ MIME) has expired. A new device certificate (S/MIME) must be installed. For details about how to install a device certificate (S/ MIME), see Security Guide . There is no device certificate (S/MIME), or the certificate is invalid. For details about the device certificate (S/MIME), see Security Guide .
When Other Messages Appear When Problems Occur While Logging In Message Causes Solutions "Authentication has failed." The entered login user name or login password is not correct. For details about the correct login user name and login password, see Security Guide . "Authentication has failed." The machine cannot perform authentication. For details about authentication, see Security Guide .
10. Troubleshooting Message "Exceeded time limit for LDAP server search. Check the server status." Causes A network error has occurred and connection has failed. Solutions • Try the operation again. If the message is still shown, the network may be busy. • Check that the correct settings for LDAP server are listed in [Administrator Tools] of [System Settings]. For details about LDAP server, see "Programming the LDAP server", Connecting the Machine/ System Settings .
INDEX 2 Sided Print.................................................... 9, 100 A Address Book................................... 11, 86, 87, 220 Address Book Management.................................47 ADF.............................................................. 8, 29, 60 ADF's extender...................................................... 31 ARDF............................................................ 8, 29, 37 Authentication screen............................................
J P Journal.................................................................... 96 Paper capacity.................................................... 144 Paper guides.......................................................... 31 Paper size....................................................134, 144 Paper thickness.................................................... 144 Paper tray...................................................... 30, 130 Paper type.......................................................
Status icon............................................................ 163 Stored documents......................................... 94, 125 Stored file............................................................. 120 Stored Print............................................................. 16 Storing a document............................................... 93 Storing data........................................................... 82 Storing document................................................
MEMO 228 EN GB EN US EN AU D146-7503
© 2013
EN GB EN US EN AU D146-7503