Operating Instructions Hardware Guide 1 2 Guide to the Printer Installing the Printer and Options 3 Connecting the Printer 4 Configuration 5 Paper and Other Media 6 Replacing Consumables 7 Cleaning the Printer 8 Troubleshooting 9 Removing Misfed Paper 10 Appendix Read this manual carefully before you use this machine and keep it handy for future reference. For safe and correct use, be sure to read "Safety Information" before using the machine.
Introduction This manual contains detailed instructions and notes on the operation and use of this machine. For your safety and benefit, read this manual carefully before using the machine. Keep this manual in a handy place for quick reference. Do not copy or print any item for which reproduction is prohibited by law. Copying or printing the following items is generally prohibited by local law: bank notes, revenue stamps, bonds, stock certificates, bank drafts, checks, passports, driver's licenses.
TABLE OF CONTENTS How to Read This Manual.................................................................................................................................4 Symbols...........................................................................................................................................................4 Machine Types...............................................................................................................................................4 Notes.............
Receiving an IP Address for IPv4 Automatically (DHCP).........................................................................50 Specifying an IP Address for IPv6 (No DHCP)..........................................................................................52 Receiving an IP Address for IPv6 Automatically (DHCP).........................................................................54 Setting the Ethernet Speed............................................................................................
When the Printer is Directly Connected to a Computer via USB Cable...............................................129 Other Printing Problems.................................................................................................................................132 Additional Troubleshooting...........................................................................................................................142 9. Removing Misfed Paper When Paper is Jammed........................................
How to Read This Manual Symbols This manual uses the following symbols: Indicates points to pay attention to when using the machine, and explanations of likely causes of paper misfeeds, damage to originals, or loss of data. Be sure to read these explanations. Indicates supplementary explanations of the machine's functions, and instructions on resolving user errors. This symbol is located at the end of sections. It indicates where you can find further relevant information.
Model-Specific Information This section explains how you can identify the model type and region of your machine. This machine comes in two models which vary in printer drivers they support. Check the label of the printer driver CD-ROM for the supported printer driver. When describing procedures that are model-specific, this manual refers to the different machine models as Type 1 or Type 2. The following table describes the model types.
• Dimensions in this manual are given in two units of measure: metric and inch. If your machine is a Region A model, refer to the metric units. If your machine is a Region B model, refer to the inch units.
Positions of labels WARNING and CAUTION This machine has labels for WARNING and CAUTION at the positions shown below. For safety, please follow the instructions and handle the machine as indicated. 1 5 4 2 6 3 CER069 1 Do not incinerate used toner or toner containers. Toner dust might ignite when exposed to an open flame. Disposal should take place at an authorized dealer or an appropriate collection site.
Do not incinerate spilled toner or used toner. Toner dust is flammable and might ignite when exposed to an open flame. Disposal should take place at an authorized dealer or an appropriate collection site. Store toner (new or used), toner containers, and components that have been in contact with toner out of reach of children. 4 Be careful not to trap your fingers when opening or closing the top cover. 5 Do not incinerate spilled toner or used toner.
The printer weighs approximately 23.8 kg (52.5 lb). When moving the printer, use the inset grips on both sides, and lift slowly in pairs.
Manuals for This Printer Read this manual carefully before you use this printer. Refer to the manuals that are relevant to what you want to do with the printer. • Media differ according to manual. • The printed and electronic versions of a manual have the same contents. • Adobe Acrobat Reader/Adobe Reader must be installed in order to view the manuals as PDF files. • A Web browser must be installed in order to view the html manuals. Safety Information Contains information about safe usage of this printer.
List of Option This section provides a list of option for this printer, and how it is referred to as in this manual. Option List Paper Feed Unit TK1010 Referred to as Paper feed unit • For details about the specifications of this option, see "Specifications". • p.
Operating Instructions This section explains how to use HTML format manuals. Reading the HTML Manuals on the CD-ROMs This section describes how to read the HTML manuals on the supplied manual CD-ROMs. 1. Insert the CD-ROM into the CD-ROM drive of your computer. 2. Select a language and a product, and then click [OK]. 3. Click [Read HTML manuals]. 4. Click the title of manual you want to read. The browser opens, and then the manual appears.
4. Install the HTML manuals following the on-screen instructions. 5. When the installation is complete, click [Finish]. 6. Click [Exit]. 7. Open the HTML manuals that you installed. When opening the manuals from an icon, double-click the manual icon on the desktop. When opening the manuals from the [Start] menu, point to [All Programs], and then [Product Name]. 8. Click the title of the manual you want to read. • You need administrator permissions to install the manuals.
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1. Guide to the Printer This chapter explains the names and functions of the printer's components. 1 Exterior: Front View CER020 1. Top Cover Open this cover to replace the print cartridge. 2. Control Panel Contains keys for printer control and indicators that shows the printer status. 3. Front Cover Open this cover to replace the waste toner bottle or remove jammed paper. To open this cover, pull the lever on the right side of the printer. 4. Power Switch Use this switch to turn the power on and off.
1. Guide to the Printer 8. Standard Tray Extension Use this to support sheets that come out curled after they are printed. 1 Flip open the extension by pushing down on the end that is toward the rear of the machine. 9. Stop Fences Use these to stop legal-size or A4-size/letter-size prints falling behind the machine. For legal-size prints, raise the rear fence. For A4-size prints, raise the forward fence. 10. Standard Tray Output is stacked here with the print side down.
Exterior: Rear View Exterior: Rear View 1 CER021 1. Front Cover Open Lever 2. Cable Cover 3. Power Socket 4. Rear Cover Remove this cover when you load paper larger than A4 in the paper tray. 5. Ethernet Port Use a network interface cable to connect the printer to the network. 6. USB Host Interface Use a USB cable to connect the digital camera to the printer. You can print images directly from a digital camera, without having to connect to a computer. 7.
1. Guide to the Printer Inside 1 CER022 1. Print Cartridge Loads from the printer rear, in the order of cyan (C), magenta (M), yellow (Y), and black (K). If the following message appears on the control panel, replace the print cartridge: "Replace Toner:" 2. Fusing Unit Fuses toner to the paper. You might have to handle this unit to check for or remove jammed paper.
Inside • For details about the messages which appear on the screen to prompt you to replace the units, see p.123 "Error & Status Messages on the Control Panel".
1. Guide to the Printer Control Panel 1 1 2 10 9 3 4 8 5 7 6 CER019 1. [Stop/Start] key If you press this key, the printer stops receiving data, and printing is not possible. 2. [Job Reset] key Press this key to cancel a job that is printing out. 3. [Menu] key Press this key to make and check the current printer settings. Press the [Menu] key again to return to the ready condition. 4. Display Displays current printer status and error message. 5.
Control Panel • The actual control panel may look different from the illustration, depending on the country of use or model type.
1.
2. Installing the Printer and Options This chapter explains how to set up, configure the printer for operation, and install the optional paper feed unit for this printer. Installing the Printer This section describes how to install the printer and perform settings after installation. 2 Where to Put the Printer The printer's location should be carefully chosen because environmental conditions greatly affect its performance. • The supplied power cord is for use with this equipment only.
2. Installing the Printer and Options • Do not place vases, plant pots, cups, toiletries, medicines, small metal objects, or containers holding water or any other liquids, on or close to this machine. Fire or electric shock could result from spillage or if such objects or substances fall inside this machine. 2 • Keep the machine away from humidity and dust. Otherwise a fire or an electric shock might occur. • Do not place the machine on an unstable or tilted surface.
Installing the Printer • Keep the machine away from salt-bearing air and corrosive gases. Also, do not install the machine in places where chemical reactions are likely (laboratories, etc.), as doing so will cause the machine to malfunction.
2.
Installing the Printer • If the machine emits smoke or odours, or if it behaves unusually, you must turn off its power immediately. After turning off the power, be sure to disconnect the power cord plug from the wall outlet. Then contact your service representative and report the problem. Do not use the machine. Doing so could result in fire or electric shock. 2 • If metal objects, or water or other fluids fall inside this machine, you must turn off its power immediately.
2. Installing the Printer and Options • If toner or used toner is inhaled, gargle with plenty of water and move into a fresh air environment. Consult a doctor if necessary. 2 • If toner or used toner gets into your eyes, flush immediately with large amounts of water. Consult a doctor if necessary. • If toner or used toner is swallowed, dilute by drinking a large amount of water. Consult a doctor if necessary. • When moving the machine, use the inset grips on both sides.
Installing the Printer 2 CER088 Do not touch the ID chip on the side of the print cartridge. CES032 1. Remove the plastic bag. 2. Lift the printer with two people by using the inset grips on both sides of the printer.
2. Installing the Printer and Options 3. Pull the opening lever on the front cover, and then carefully lower the front cover. 2 CER095 4. Pull both tapes gently upward to remove them from the printer at the same time. CER097 5. Pull up the fusing unit levers with thumb fingers.
Installing the Printer 6. Close the front cover with both hands carefully. 2 CER099 7. Pull up top cover open lever to open the top cover. CER100 8. Remove the protection tape. CER098 9. Lift out print cartridges and shake them from side to side. The black print cartridge comes with a protection sheet that you must remove before shaking. Carefully lift out the print cartridge vertically, holding its center.
2. Installing the Printer and Options 2 CER240 Place the black print cartridge on a flat surface and remove the protection sheet before shaking. CES031 10. Hold the print cartridge and shake it from side to side five or six times.
Installing the Printer 11. Check the toner color and location correspond, and then carefully insert the print cartridge vertically. 2 CER011 12. Close the top cover with both hands carefully. Be careful not to trap your fingers. CER012 13. Apply the indicated sticker as in the illustration below. CER243 Turning the Power On Follow the procedure below to turn the power on.
2. Installing the Printer and Options • Do not use any power sources other than those that match the specifications shown in this manual. Doing so could result in fire or electric shock. 2 • Do not use any frequencies other than those that match the specifications shown. Doing so could result in fire or electric shock. • Do not use multi-socket adaptors. Doing so could result in fire or electric shock. • Do not use extension cords. Doing so could result in fire or electric shock.
Installing the Printer • If this machine is not going to be used for several days or longer at a time, disconnect its power cord from the wall outlet. • When performing maintenance on the machine, always disconnect the power cord from the wall outlet. 2 • Make sure the power cable is plugged securely into the wall outlet. • Turn the power switch off when plugging and unplugging the power plug. • Do not turn off the power switch until initializing is completed. Doing so results in malfunction. 1.
2. Installing the Printer and Options • The machine may make a noise while initializing. This noise does not indicate a malfunction. Selecting the Display Language 2 Select a language using the procedure described here. The message for the selected language will appear on the display. If you want to use the display in English, the following procedures are unnecessary. • The default setting is English. 1. Press the [Menu] key. CER408 2.
Installing the Printer 2. Press the [ ] or [ ] key to display [List/Test Print], and then press the [OK] key. Menu: List/Test Print 3. Press the [ ] or [ ] key to display [Config. Page], and then press the [OK] key. List/Test Print: Config. Page 2 The configuration page will be printed. 4. Press the [Menu] key to return to the initial screen. • If printing is not normal, check to see if an error message appears on the display. • If there is an error message, see p.
2. Installing the Printer and Options Installing Option This section describes how to install option. By installing option, you can improve the printer performance and have an expanded variety of features to use. For the specifications of each option, see p.158 "Specifications". 2 Attaching Paper Feed Unit • Touching the prongs of the power cable's plug with anything metallic constitutes a fire and electric shock hazard. • It is dangerous to handle the power cord plug with wet hands.
Installing Option 1. Check the package contains Paper Feed Unit. 2 CER004 2. Turn off the printer's power switch, and then unplug the printer's power cord from the wall outlet. 3. Remove the adhesive tape from the optional paper feed unit. CER023 4. Lift the printer using the inset grips on both sides of the printer.
2. Installing the Printer and Options 5. There are three upright pins on the optional paper feed unit. Align them with the holes on the underside of the printer, and then carefully lower the printer. 2 CER005 6. After installing the option, print the configuration page to confirm the installation. • When moving the printer, remove the optional paper feed unit. • Before using the optional paper feed unit, you can make settings in the printer driver.
3. Connecting the Printer This chapter explains how to connect network and USB cables. Network Connection Follow the procedure below to connect the printer to the computer through the network. Prepare a hub, straight-through Ethernet cable, and any other necessary network devices before connecting the 10BASE-T or 100BASE-TX cable to the printer's Ethernet port. 3 • Connect only an approved network interface board to this printer.
3. Connecting the Printer 2. Connect the Ethernet cable to the Ethernet port. 3 CER048 3. Connect the other end of the cable to the printer's network, such as a hub. 4. Attach the cable cover. CER081 • For details about network environment settings, see Software Guide. Reading the LED Lamps CER002 1. Yellow: flashes when 100BASE-TX or 10BASE-T is being used.
Network Connection 2. Green: comes on when the printer is properly connected to the network.
3. Connecting the Printer USB Connection • For users outside the United States of America: properly shielded and grounded cables and connectors must be used for connections to a host computer (and/or peripheral) in order to meet emission limits. 3 • For users in the United States of America: properly shielded and grounded cables and connectors must be used for connections to a host computer (and/or peripheral) in order to meet FCC emission limits. • USB2.0 interface cable is not supplied.
USB Connection 2. Connect the square-shaped connector of the USB2.0 cable to the USB port. 3 CER049 3. Connect the opposite end's flat connector to devices such as your computer's USB interface. 4. Attach the cable cover. CER081 • For details about settings for USB connection printing, see Software Guide.
3.
4. Configuration This chapter explains supported network connections and settings for the IP addresses. Ethernet Configuration If connecting the printer to a network using an Ethernet cable, set the necessary settings, depending on the network environment, on the control panel. Web Image Monitor can be used for the settings related to the IP address. • The following table shows the control panel settings and their default values. These items appear in the [Network Setting] under [Host Interface] menu.
4. Configuration Setting Name Value • IPv6: On • IP Ad. (DHCP): XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX *1 If the DHCP setting is enabled, the IPv6 address obtained from a DHCP server is displayed. • Manual Address: • Manual Address: 0000:0000:0000 • Prefix Length: (0-128) 0 4 • Gateway Address: 0000:0000:0000: IPv6 Config. • Stateless Ad.
Ethernet Configuration Specifying an IP Address for IPv4 (No DHCP) Use the following procedure to assign a specific IP address to the printer with IPv4 protocol. This procedure is only necessary if you want to use the printer on a network without DHCP, or want to prevent the printer's IP address from changing. Before beginning this procedure, make sure you have the IP address, subnet mask, and gateway address that the printer will use. 1. Press the [Menu] key. 4 CER408 2.
4. Configuration 7. Press the [ ] or [ ] key to display [IP Address], and then press the [OK] key. IPv4 Config.: IP Address 8. Press the [ ] or [ ] key to enter the address, and then press the [OK] key. IP Address: 0.0.0.0 Press the [ ] or [ ] key to enter the left most entry field of the address. After entering the left field, press the [OK] key, and then you can enter the next field. After completing to enter in the all field, press the [OK] key. 4 9.
Ethernet Configuration 1. Press the [Menu] key. CER408 2. Press the [ ] or [ ] key to display [Host Interface], and then press the [OK] key. Menu: Host Interface 4 3. Press the [ ] or [ ] key to display [Network Setting], and then press the [OK] key. Host Interface: Network Setting 4. Press the [ ] or [ ] key to display [IPv4 Config.], and then press the [OK] key. Network Setting: IPv4 Config. 5. Press the [ ] or [ ] key to display [DHCP], and then press the [OK] key. IPv4 Config.: DHCP 6.
4. Configuration Specifying an IP Address for IPv6 (No DHCP) Use the following procedure to assign a specific IP address to the printer with IPv6 protocol. This procedure is only necessary if you want to use the printer on a network without DHCP, or want to prevent the printer's IP address from changing. Before beginning this procedure, make sure you have the IP address, subnet mask, and gateway address that the printer will use. 1. Press the [Menu] key. 4 CER408 2.
Ethernet Configuration 7. Press the [ ] or [ ] key to display [DHCP], and then press the [OK] key. IPv6 Config.: DHCP 8. Press the [ ] or [ ] key to display [Off], and then press the [OK] key. DHCP Off 9. Press the [ ] or [ ] key to display [Manual Address], and then press the [OK] key. IPv6 Config.: Manual Address 10. Press the [ ] [ ] keys to display [Prefix Length], and then press the [OK] key. 4 Manual Address: Prefix Length 11. Press the [ ] [ ] keys to enter the value, and then press the [OK] key.
4. Configuration Receiving an IP Address for IPv6 Automatically (DHCP) • When you use this printer in the DHCP environment with IPv6 protocol, select [DHCP] following this procedure. • Consult your network administrator for information about making network settings. 1. Press the [Menu] key. 4 CER408 2. Press the [ ] or [ ] key to display [Host Interface], and then press the [OK] key. Menu: Host Interface 3. Press the [ ] or [ ] key to display [Network Setting], and then press the [OK] key.
Ethernet Configuration 7. Press the [ ] or [ ] key to display [DHCP], and then press the [OK] key. IPv6 Config.: DHCP 8. Press the [ ] or [ ] key to select [On], and then press the [OK] key. DHCP: On The address will be detected by the printer 9. Press the [Menu] key. 10. If you are requested to restart the printer, turn off the printer, and then turn it back on. 11. Print a configuration page to confirm the settings made. 4 • For details about printing the configuration page using control panel, see p.
4. Configuration • Connection cannot be established if the selected Ethernet speed does not match your network's transmission speed. • The use of this feature is recommended. To use it, select [Auto Select]. 1. Press the [Menu] key. 4 CER408 2. Press the [ ] or [ ] key to display [Host Interface], and then press the [OK] key. Menu: Host Interface 3. Press the [ ] or [ ] key to display [Network Setting], and then press the [OK] key. Host Interface: Network Setting 4.
5. Paper and Other Media This chapter explains the paper sizes and types supported by this printer, and how to load paper into the paper trays. Paper and Other Medias Supported by This Printer This section describes the type, size, and weight of paper that can be loaded in each tray. The capacity of each paper tray is also provided. • All paper must be set vertically, regardless of the paper size.
5. Paper and Other Media Tray 1 Type 5 Size Capacity Thin Paper A4 60 to 160 g/m2 250 Plain Paper B5 JIS (16 to 43 lb.) (80 g/m2, 20 lb.
Paper and Other Medias Supported by This Printer Tray 2 (option) Type Size Weight Capacity Thin Paper A4 60 to 105 g/m2 500 Plain Paper Letter (81/2 " × 11 ") (16 to 28 lb.) (80 g/m2, 20 lb.
5. Paper and Other Media Bypass tray Type 5 Size Weight Thin Paper A4 60 to 160 g/m2 Plain Paper B5 JIS (16 to 43 lb.
Paper Recommendations Paper Recommendations Loading Paper • Do not use ink-jet printer paper because it may stick to the fusing unit and cause a paper misfeed. • Do not load OHP transparencies. Load translucent media only. • Set the paper as described below • Tray 1: Print side facing up • Paper Feed Unit (Tray 2): Print side facing up • Bypass Tray: Print side facing down • Print quality cannot be guaranteed if paper other than the ones recommended is used.
5. Paper and Other Media Setting the paper type Use the printer driver or control panel to specify the paper type you want to use. Printer driver On the printer driver screen, click the [Paper] tab, and then select a paper type under [Paper Type:]. For details about the printer driver, see Help for the driver. Control Panel Press the [Menu] key, and then specify the paper type that you want to use by selecting a [Paper Type] at [Paper Input]. For details, see p.
Paper Recommendations Item Notes Description The number of sheets that can be printed in one minute is approximately half that of middle thick paper. Thick Paper 2 Item Description Paper thickness 106 to 160 g/m2 (28 to 43 lb.) Supported paper tray Tray 1 and bypass tray Duplex supported size None Notes The number of sheets that can be printed in one minute is approximately half that of middle thick paper. 5 Thin Paper Item Description Paper thickness 60 to 65g/m2 (16 to 17 lb.
5. Paper and Other Media Item Description Supported paper tray Any input tray can be used. Duplex supported size A4, B5 JIS, Legal (81/2 " × 14 "), Letter (81/2 " × 11 "), Executive (71/4 " × 101/2 "), 8 " × 13 ", 81/2 " × 13 ", Folio (81/4 " × 13 "), 16K (195 mm × 267 mm) Notes If the paper thickness is outside the specified range, select [Thin Paper], [Plain Paper], [Thick Paper 1], or [Thick Paper 2]. Color Paper Item 5 Description Paper thickness 75 to 90 g/m2 (20 to 24 lb.
Paper Recommendations Item Description Duplex supported size A4, B5 JIS, Legal (81/2 " × 14 "), Letter (81/2 " × 11 "), Executive (71/4 " × 101/2 "), 8 " × 13 ", 81/2 " × 13 ", Folio (81/4 " × 13 "), 16K (195 mm × 267 mm) Notes If the paper thickness is outside the specified range, select [Thin Paper], [Plain Paper], [Thick Paper 1], or [Thick Paper 2]. Letterhead Item Description Paper thickness 75 to 90 g/m2 (20 to 24 lb.) Supported paper tray Any input tray can be used.
5. Paper and Other Media Item Notes Description • The number of sheets that can be printed in one minute is approximately half that of middle thick paper. • Paper thicker than 160 g/m2 cannot be printed onto. Label paper Item Description Supported paper tray Tray 1 and bypass tray Duplex supported size None Notes • The number of sheets that can be printed in one minute is approximately half that of middle thick paper. 5 • Avoid using adhesive label paper on which glue is exposed.
Paper Recommendations • To correctly specify the length of an envelope whose flap opens along its short edge, be sure to include the open flap when measuring. CER112 • Fan envelopes, and then align their edges before loading. 5 CER108 • When fanning envelopes, make sure they are not stuck together. If they are stuck together, separate them. • When fanning envelopes, make sure the envelope flaps are not stuck together. If they are stuck together, separate them.
5. Paper and Other Media CER110 • You may not be able to perform duplex printing on 8 " × 13 ", 81/2 " × 13 ", Folio (81/4 " × 13 "), or 16K (195 mm × 267 mm) size paper in the following cases: 5 • PCL/DDST printer driver When [Gradation:] in [Print Quality] is set to [Fine] • PostScript 3 printer driver When [Print Quality:] in [Printer Features] is set to [Best Quality] Paper Not Supported by This Printer Avoid using the following paper as they are not supported by this printer.
Paper Recommendations • Do not use ink-jet printer paper because it may stick to the fusing unit and cause a paper jam. • Do not load OHP transparencies. Load translucent media only. • Do not use paper that has already been printed onto by other printers. • Even supported types of paper may cause paper jams or malfunctions if the paper is not in good condition. Paper Storage Precautions Paper should always be stored properly.
5. Paper and Other Media 1. Print area 2. Feed direction 3. Approx. 4.2 mm (0.17 inches) 4. Approx. 4.2 mm (0.17 inches) Envelope 4 3 3 1 2 3 5 CER117 1. Print area 2. Feed direction 3. Approx. 10 mm (0.39 inches) 4. Approx. 15 mm (0.59 inches) • The print area may vary depending on the paper size, printer language and printer driver settings. • For better envelope printing, we recommend you set the right, left, top, and bottom print margins to at least 15 mm (0.59 inches) each.
Loading Paper Loading Paper This describes how to load paper into the paper tray and bypass tray. • Do not pull out the paper tray forcefully. If you do, the tray might fall and cause an injury. • When loading paper, take care not to trap or injure your fingers. Loading Paper in Tray 1 The following example explains loading procedure for the standard paper tray (Tray 1). 5 • Before printing on paper other than envelopes, make sure that the fusing unit levers inside the front cover are pulled up.
5. Paper and Other Media Place the tray on a flat surface. 2. Push the metal plate down until it clicks into place to lock. CER031 3. Pinch the clip on the side paper guide and slide it to match the standard size. 5 CER032 CER082 When loading custom size paper, position the paper guide slightly wider than the actual paper size.
Loading Paper 4. Pinch the front end paper guide and slide it inward to match the standard size. CER034 5 CER113 When loading custom size paper, position the paper guide slightly wider than the actual paper size. 5. Load the new paper stack print side up. Make sure paper is not stacked higher than the upper limit (upper line) marked inside the tray. CER033 Slide the guides inward, until they are flush against the paper's sides.
5. Paper and Other Media CER083 6. Check there are no gaps between the paper and the paper guides; both side and front end paper guides. 5 CER076 If there is a gap between the paper and the front end paper guide, as in the example below, the paper might not feed in correctly.
Loading Paper 7. Carefully push Tray 1 straight into the printer. CER035 To avoid paper jams, make sure the tray is securely inserted. • The upper limit differs depending on paper type; thin paper or thick paper. Check the label inside the tray to confirm the upper limit. 5 • The remaining paper indicator on the right front side of the paper tray shows approximately how much paper is remaining. • For details about paper types supported by the printer, see p.61 "Paper Recommendations".
5. Paper and Other Media 1. Remove the rear cover using a coin. CER064 2. Pull out tray 1 carefully with both hands. 5 CER030 Place the tray on a flat surface. 3. Push the metal plate down until it clicks into place to lock.
Loading Paper 4. Pinch the extender in the PUSH direction, and then pull out the extender until it stops (you will hear a click). CER084 After extension, make sure the arrows on the extender and tray are aligned. 5 CER085 5. Pinch the clip on the side paper guide, and then slide it to match the paper size.
5. Paper and Other Media CER082 6. Pinch the front end paper guide and slide it inward to match the legal paper size. 5 CER104 CER235 7. Load the new paper stack print side up. Make sure paper is not stacked higher than the upper limit (upper line) marked inside the tray.
Loading Paper CER103 Slide the guides inward until they are flush against the paper's sides. Make sure the paper is not stacked higher than the projection on the side paper guides. 5 CER083 8. Check there are no gaps between the paper and the paper guides; both side and front end paper guides. CER105 If there is a gap between the paper and the front end paper guide, as in the example below, the paper might not feed in correctly.
5. Paper and Other Media CER106 9. Carefully push Tray 1 straight into the printer. 5 CER035 To avoid paper jams, make sure the tray is securely inserted. • To reinsert the extender, you might have to push it with moderate force. • The upper limit differs depending on paper type; thin paper or thick paper. Check the label inside the tray to confirm the upper limit. • The remaining paper indicator on the right front side of the paper tray shows approximately how much paper is remaining.
Loading Paper 1. Press the [Menu] key. CER408 2. Press the [ ] or [ ] key to display [Paper Input], and then press the [OK] key. Menu: Paper Input 3. Press the [ ] or [ ] key to display [Paper Size], and then press the [OK] key. 5 Paper Input: Paper Size 4. Press the [ ] or [ ] key to display the target paper tray, and then press the [OK] key. In this example, [Tray 1] is selected. Paper Size: Tray 1 5. Press the [ ] or [ ] key to display the loaded paper size, and then press the [OK] key.
5. Paper and Other Media Specifying custom size paper for Tray 1 • When printing on custom size paper, specify the paper size using the control panel or printer driver. • Paper sizes between 90 - 216 mm (3.54 - 8.5 inch) in width and 148 - 356 mm (5.83 - 14 inch) in length can be loaded in the tray 1. • The printer cannot print from applications that do not support custom size paper. 1. Press the [Menu] key. 5 CER408 2. Press the [ ] or [ ] key to display [Paper Input], and then press the [OK] key.
Loading Paper 7. Press the [ ] or [ ] key to enter the horizontal value, and then press the [OK] key. Custom Size: Horiz. 216.0 mm 8. Press the [ ] or [ ] key to enter the vertical value, and then press the [OK] key. Custom Size: Vert. 356.0 mm 9. Press the [Menu] key. • If the [Auto Continue] setting under [System] is enabled, the printer ignores the paper type and size settings and prints on whatever paper is loaded.
5. Paper and Other Media 4. Press the [ ] or [ ] key to select the paper tray, and then press the [OK] key. In this example, [Tray 1] is selected. Paper Type: Tray 1 5. Press the [ ] or [ ] key to select the paper type, and then press the [OK] key. Tray 1: Plain Paper 6. Press the [Menu] key. • [Thick Paper 1] cannot be printed on both sides. 5 • If the [Auto Continue] setting under [System] is enabled, the printer ignores the paper type and size settings and prints on whatever paper is loaded.
Loading Paper 1. Insert the top edge of the paper into the printer. CER052 2. Adjust the paper guides to the paper size. 5 CER053 3. Support the paper with your hands, and insert it carefully until it stops. CER054 After the paper is inserted until it stops, the paper will be automatically fed into the printer a little. 4. Set the printer driver and specify the paper size. • For details about specifying the paper sizes, see printer driver help.
5. Paper and Other Media Specifying standard size paper for the bypass tray This describes how to load standard size paper into the bypass tray. • When you specify the bypass tray as the input tray on the printer driver and perform printing, if you set [Bypass Priority] to [Any Size/Type] under [Paper Input] on the control panel, the printer ignores the paper type and size settings made on the control panel. Printing is performed with the settings made on the printer driver.
Loading Paper Bypass Ppr Size: 8 1/2 x 11 6. Press the [Menu] key. • The number of pages that can be loaded in the bypass tray differs depending on the paper type. Make sure paper is not stacked above the paper guides inside the bypass tray.
5. Paper and Other Media 2. Press the [ ] or [ ] key to display [Paper Input], and then press the [OK] key. Menu: Paper Input 3. Press the [ ] or [ ] key to display [Paper Size], and then press the [OK] key. Paper Input: Paper Size 4. Press the [ ] or [ ] key to display [Bypass Tray], and then press the [OK] key. Paper Size: Bypass Tray 5. Press the [ ] or [ ] key to display [Custom Size], and then press the [OK] key. 5 Bypass Ppr Size: Custom Size 6.
Loading Paper • When you specify the bypass tray as the input tray on the printer driver, and perform printing, if you set [Bypass Priority] to [Any Size/Type] under [Paper Input] on the control panel, the printer ignores the paper type and size settings made on the control panel. Printing is performed with the settings made on the printer driver.
5. Paper and Other Media Loading Paper in Tray 2 The following example explains the loading procedure for Tray 2. • Before printing on paper other than envelopes, make sure that the fusing unit levers inside the front cover are pulled up. Leaving the levers lowered can cause print quality problems when printing on paper other than envelopes. • Make sure paper is not stacked above the limit mark inside the tray. Misfeeds might occur.
Loading Paper 3. Pinch the clips on the side paper guide, and then adjust the guide to the paper size. CER072 4. Pinch the clip on the end paper guide and align the arrow with the paper size. 5 CER086 5. Load the new paper stack print side up. Make sure paper is not stacked higher than the upper limit (upper line) marked inside the tray.
5. Paper and Other Media 6. Lift and slide the tray, then push it all the way in. CER074 To avoid paper jams, make sure the tray is securely inserted. 5 • The upper limit differs depending on paper type; thin paper or thick paper. Check the engraved line inside the tray to confirm the upper limit. • The remaining paper indicator on the right front side of the paper tray shows approximately how much paper is remaining. • For details about paper types supported by the machine, see p.
Loading Paper 1. Pull the opening lever on the front cover, and then carefully lower the front cover. CER013 2. Lower the fusing unit levers with thumb fingers. 5 CER042 3. Close the front cover with both hands carefully. CER061 Loading Envelopes in Tray 1 • Avoid using self-adhesive envelopes. They may cause machine malfunctions. • Check there is no air in the envelopes before loading. • Load only one size and type of envelope at a time.
5. Paper and Other Media • Before loading envelopes, flatten their leading edges (the edge going into the printer) by running a pencil or ruler across them. • Some kinds of envelope might cause misfeeds, wrinkles or print poorly. • Print quality on envelopes may be uneven if parts of an envelope have different thicknesses. Print one or two envelopes to check print quality. • In a hot and humid environment, the envelope might be output creased or improper printing quality. 1.
Loading Paper 6. Set the envelopes in Tray 1 with the printing side facing up. CER111 Make sure envelopes are not stacked higher than the upper limit (lower line) mark inside the tray. 5 CER050 7. Carefully push Tray 1 straight into the machine. CER051 To avoid paper jams, make sure the tray is securely inserted. • Be sure to load envelopes so that their flaps are on the right or rear. If you do not, the envelopes will become creased.
5. Paper and Other Media • For details about paper types supported by the machine, see p.57 "Paper and Other Media". • For details about the paper settings, see p.80 "Setting a paper size using the control panel" and p.83 "Specifying a paper type for Tray 1 and Tray 2". Loading Envelopes in Bypass Tray • Check there is no air in the envelopes before loading. • Load only one size and type of envelope at a time.
Loading Paper 2. Set the envelope in bypass tray with the printing side facing down. CER238 3. Adjust the paper guide both sides to fit the envelope width. 5 CER239 • Be sure to load envelopes so that their flaps are on the right or front. If you do not, the envelopes will become creased. • If printed envelopes come out badly creased, load the envelopes in the opposite direction, and then rotate the print object by 180 degrees using the printer driver before printing.
5.
6. Replacing Consumables This chapter explains how to replace consumables. Replacing the Print Cartridges • Do not incinerate toner (new or used) or toner containers. Doing so risks burns. Toner will ignite on contact with naked flame. • Do not store toner (new or used) or toner containers anywhere near naked flames. Doing so risks fire and burns. Toner will ignite on contact with naked flame. • Keep the polythene materials (bags, gloves, etc.
6. Replacing Consumables • When removing jammed paper or replacing toner, avoid getting toner (new or used) on your skin. If toner comes into contact with your skin, wash the affected area thoroughly with soap and water. • If toner or used toner gets into your eyes, flush immediately with large amounts of water. Consult a doctor if necessary. • If toner or used toner is swallowed, dilute by drinking a large amount of water. Consult a doctor if necessary. • Store print cartridges in a cool dark place.
Replacing the Print Cartridges CER088 • Do not touch the ID chip on the side of the print cartridge. 6 CES032 • When removing print cartridges, be careful not to touch the Laser Scanning Unit on the underside of the top cover. CER094 • If cyan, magenta, or yellow toner runs out, you can print in black and white using just the black toner. Change the color mode setting to Black and White using the printer driver.
6. Replacing Consumables 1. Pull up top cover open lever to open the top cover. CER006 2. Gripping its center, carefully pull the print cartridge upward and out. From the rear, the print cartridges are installed in the order of cyan (C), magenta (M), yellow (Y), and black (K). 6 CER007 • Do not shake the removed print cartridge. Remaining toner may leak. • Place the old print cartridge on paper or some other material to avoid dirtying your workspace. • Color is labeled on each print cartridge. 3.
Replacing the Print Cartridges 4. Hold the print cartridge and shake it from side to side five or six times. CER236 Even distribution of toner within the bottle improves print quality. 5. Remove the cover from the print cartridge. 6 CER010 6. Check the toner color and corresponding location, and then carefully insert the print cartridge vertically.
6. Replacing Consumables 7. Using both hands, hold the center of the top cover and close the cover carefully. Be careful not to trap your fingers. CER012 Wait while the toner loads. To avoid malfunction, do not turn off the power while "Replace Toner:" appears on the display. 8. Put the cover that you removed in step 5 on the old print cartridge. Then, put the old print cartridge into the bag, and then put it into the box.
Replacing the Waste Toner Bottle Replacing the Waste Toner Bottle • Do not incinerate spilled toner or used toner. Toner dust might ignite when exposed to an open flame. • Wait at least 30 minutes after disconnecting the power plug before removing the transfer unit. • Do not incinerate toner (new or used) or toner containers. Doing so risks burns. Toner will ignite on contact with naked flame. • Keep the polythene materials (bags, gloves, etc.
6. Replacing Consumables • Comply with the waste toner bottle Recycling Program, whereby used waste toner bottles are collected for processing. For details, ask your sales or service representative. • Before removing the waste toner bottle from the machine, spread paper or similar material around the area to keep toner from dirtying your workspace. 1. Pull the opening lever on the front cover, and then carefully lower the front cover. CER013 6 2. Slide both levers on the front cover forward. CER014 3.
Replacing the Waste Toner Bottle 4. Hold the center of the waste toner bottle, and then carefully pull it out horizontally. CER036 5. Pull the waste toner bottle halfway out, grab the bottle, and then pull it straight out. 6 CER075 CER037 To prevent the waste toner bottle touching the intermediate transfer unit, do not lift the bottle while pulling it out.
6. Replacing Consumables CER038 6. Close the bottle cap. 6 CER039 CER089 7. Hold the center of the new waste toner bottle, and then carefully insert it halfway into the printer body. Leave the bottle cap open.
Replacing the Waste Toner Bottle CER040 To prevent the waste toner bottle touching the intermediate transfer unit, do not lift the bottle while inserting it. 6 CER041 8. Push in the waste toner bottle until it clicks into place. Push the middle part all the way in.
6. Replacing Consumables 9. Place the transfer unit down on the front cover. CER018 10. Slide the transfer unit along the guide rails into the printer. When it stops, push on the PUSH mark until it clicks into place. 6 CER017 11. Close the front cover with both hands carefully. CER061 • When closing the front cover, push the upper area of the cover firmly.
Replacing the Intermediate Transfer Unit (for Type 2) Replacing the Intermediate Transfer Unit (for Type 2) If the Alert indicator on the control panel lights up and the "Replace Intermdt Transfer Belt" message appears on the display, contact your sales or service representative.
6. Replacing Consumables Replacing the Fusing Unit and Transfer Roller (for Type 2) If the Alert indicator on the control panel lights up and the "Replace Fusing Unit" or "Replace Transfer Roller" message appears on the display, contact your sales or service representative.
7. Cleaning the Printer This chapter explains how to clean the printer. Cautions to Take When Cleaning • Do not remove any covers or screws other than those explicitly mentioned in this manual. Inside this machine are high voltage components that are an electric shock hazard and laser components that could cause blindness. Contact your sales or service representative if any of the machine's internal components require maintenance, adjustment, or repair.
7. Cleaning the Printer Cleaning the Toner Density Sensor Clean the toner density sensor when the following message appears on the control panel. "Density Sensor Require Cleaning" • The inside of this printer becomes very hot. Do not touch parts labelled “ ” (indicating a hot surface). 1. Pull up top cover open lever to open the top cover. 7 CER006 2. Lift out the cyan print cartridge.
Cleaning the Toner Density Sensor 3. Slide the toner density sensor lever once to the left. CER056 Slide the lever only once. 4. Carefully insert the print cartridge removed in step 2 vertically. 7 CER057 5. Using both hands, hold the center of the top cover and close the cover carefully. Be careful not to trap your fingers.
7. Cleaning the Printer Cleaning the Friction Pad and the Paper Feed Roller If the friction pad or paper feed roller is dirty, a multi-feed or misfeed might occur. In this case, clean the friction pad and paper feed roller as follows: • Unplug the power cord from the wall outlet before you move the machine. While moving the machine, take care that the power cord is not damaged under the machine. Failing to take these precautions could result in fire or electric shock.
Cleaning the Friction Pad and the Paper Feed Roller 4. Wipe the friction pad with a damp cloth. CER058 5. Wipe the rubber part of the roller with a soft damp cloth. After that, wipe it with a dry cloth to remove moisture. 7 CER059 6. Push the metal plate down until it clicks into place to lock.
7. Cleaning the Printer 7. Reload the removed paper into the tray, and then push the tray carefully into the printer until it clicks into place. CER035 8. Insert the plug of the power cord into the wall socket securely. Connect all the interface cables that were removed. 9. Turn on the power switch. • If jams or multi-sheet feeds occur after cleaning the friction pad, contact your sales or service representative.
Cleaning the Registration Roller and the Paper Tray Cleaning the Registration Roller and the Paper Tray The surrounding registration roller or paper tray might get dirty with paper dust when using paper other than standard paper. If white spots appear on the printout due to paper dust, wipe the paper tray and registration roller. • Unplug the power cord from the wall outlet before you move the machine. While moving the machine, take care that the power cord is not damaged under the machine.
7. Cleaning the Printer 3. Pull out tray 1 carefully with both hands. CER030 Place the tray on a flat surface. When there is paper in the tray, remove paper. 4. Wipe the inside of the paper tray with a cloth. 7 CER217 5. Push the metal plate down until it clicks into place to lock.
Cleaning the Registration Roller and the Paper Tray 6. Slide Tray 1 along the rails, and push it carefully all the way into the printer. CER035 7. Pull the opening lever on the front cover, and then carefully lower the front cover. 7 CER013 Be sure to set the registration roller in the position shown by the arrow in the illustration below. CER060 Clean the registration roller if prints are smeared after a paper jam is cleared. 8.
7. Cleaning the Printer 9. Using both hands, carefully push up the front cover until it closes. CER061 10. Plug in the power cord securely. Connect all the interface cables that were removed. 11. Turn on the power switch. • When closing the front cover, push the upper area of the cover firmly.
8. Troubleshooting This chapter provides solutions to common problems and it also explains how to correct unwanted print results. Error & Status Messages on the Control Panel This section explains what the messages that appear on the control panel mean and what to do when a particular message appears. Status messages Message Explanation Recommended Action Offline The machine is Offline. To start printing, switch the machine to online by pressing the [Stop/Start] key on the control panel. Processing..
8. Troubleshooting Message Explanation Recommended Action TypeMsmtch: # Start/JobReset The paper type setting in the tray # (1, 2, bypass) differs from that of actual paper type in the tray. Load paper of the selected type in the tray, and then press the [Stop/Start] key to continue printing. Press the [Job Reset] key to cancel printing. Cover Open The top or front cover is open. Open and then close the top or front cover. Controller FW download failed Controller FW could not be downloaded.
Error & Status Messages on the Control Panel Message Misfd: Dupl Unit Explanation There is a paper jam in the duplex unit. Recommended Action Remove the misfed paper. See p.143 "Removing Misfed Paper". Internal Misfeed There is a paper jam in the fusing unit. Misfeed: PprTray There is a paper jam in Tray 1 or Tray 2. Misfeed: Tray 1 There is a paper jam in Tray 1. Misfeed: Tray 2 There is a paper jam in Tray 2. Misfd: Stnd Tray There is a paper jam in the paper exit area.
8. Troubleshooting Message Setting Error Toner: # Explanation Recommended Action The indicated print cartridge is not set correctly, or not set. Set the indicated print cartridge correctly. The error message appears even though the print cartridge is set correctly. Using a dry cloth, carefully wipe the interface area on the print cartridge surface. Reset Tray 1 The indicated paper input tray 1 Install the indicated paper input is not installed correctly, or not tray 1 correctly. installed.
Panel Indicator Panel Indicator The following table explains the meaning of the various indicator patterns that the printer alerts to users about its conditions. Indicator patterns Cause The Alert indicator is lit. The printer cannot be used normally. Check the error on the control panel. The Alert indicator is flashing in yellow. Toner is nearly empty. The Data In indicator is flashing. The printer is receiving print data from a computer. The Data In indicator is lit. There is data to be printed.
8. Troubleshooting Printer Does Not Print Possible Cause Is the power on? Solutions Confirm that the cable is securely plugged into the power outlet and the printer. Turn on the power. Does the Alert indicator stay red? If so, check the error message on the control panel and take the required action. Is paper loaded? Load paper into the paper tray or the bypass tray. See p.71 "Loading Paper".
Printer Does Not Print When the Printer is Directly Connected to a Computer via USB Cable Windows When the printer is directly connected via a USB cable to a computer but the Data In indicator does not flash or light up, use the following method to check the port connection: • For a USB port connection, port USB00 (n) *1 should be set. *1 (n) is the number of printers connected. Windows XP Professional and Windows Server 2003/2003 R2 1. Access the [Printers and Faxes] window from [Start] on the taskbar.
8. Troubleshooting 4. Check the [Print to the following port(s).] box to confirm that the correct port is selected. If the port (such as LPT1) is not correct, reinstall the driver. • For details about installation and port settings, see Software Guide. Windows 7 and Windows Server 2008 R2 1. Click [Start] button, and then click [Devices and Printers]. 2. Right-click the printer icon you want to check, and then click [Printer Properties]. 3. Click the [Port] tab. 4.
Printer Does Not Print 4. Click [+], and then click [Default]. 5. Select the name of the printer you are using, and then click [Add]. Check that the printer appears in the browser. If it does not, reinstall the driver.
8. Troubleshooting Other Printing Problems Status Toner smears appear on the print side of the page. Possible Causes, Descriptions, and Solutions • The paper setting may not be correct. For example, although you are using thick paper, the setting for thick paper may not be set. Check the printer driver's paper settings. See the printer driver Help. • Confirm that the paper is not curled or bent. Envelopes can be curled easily. Flatten paper before loading. See p.57 "Paper and Other Media".
Other Printing Problems Status Paper jams occur frequently. Possible Causes, Descriptions, and Solutions • Number of paper set in the tray exceeds the limit. Confirm that the top of the stack is not higher than the limit mark inside the tray. See p.71 "Loading Paper". • There may be a gap between the front end paper guide and the paper, or between the paper guide both side and the paper in the paper tray. Make sure there are no gaps. See p.71 "Loading Paper". • Paper is either too thick or too thin.
8. Troubleshooting Status Prints do not stack properly. Possible Causes, Descriptions, and Solutions • Paper is damp. Use paper that has been stored properly. See p.57 "Paper and Other Media". • Pull out the extender. • Perform the following operation. 1. Press the [Menu] key on the control panel, select [Maintenance], and then press the [OK] key. 2. Press the [ ] or [ ] key and select [Anti-Humid Lvl], and then press the [OK] key. 3.
Other Printing Problems Status Multiple pages are fed at once. Possible Causes, Descriptions, and Solutions • There may be a gap between the front end paper guide and paper, or between the paper guide both side and paper in the paper tray. Make sure there are no gaps. See p.71 "Loading Paper". • Paper is either too thick or too thin. See p.57 "Paper and Other Media". • Paper has already been printed on. See p.57 "Paper and Other Media". • Number of paper set in the tray exceeds the limit.
8. Troubleshooting Status Images are not printed in the right position Possible Causes, Descriptions, and Solutions • Adjust the front end paper guide and both side paper guides to match the paper size. See p.71 "Loading Paper". CER090 Images are printed diagonally to the pages Adjust the front end paper guide and both side paper guides to match the paper size. See p.71 "Loading Paper". CER091 8 White lines appear. The intermediate transfer belt is dirty.
Other Printing Problems Status White spots appear. Possible Causes, Descriptions, and Solutions • The surrounding registration roller or paper tray can become dirty with paper dust if you use other than standard paper. Wipe any paper dust off both the paper tray and registration roller. See p.119 "Cleaning the Registration Roller and the Paper Tray". Colorless dots appear in solid color printouts. Change the paper type currently selected in the Paper Type settings, and then print. Eg.
8. Troubleshooting Status It takes too much time to complete the print job. Possible Causes, Descriptions, and Solutions • Photographs and other data intensive pages take a long time for the printer to process, so simply wait when printing such data. Changing the settings with printer driver may help to speed up printing. See the printer driver Help. • The data is so large or complex that takes time to process. If the Data In indicator is blinking, the data is being processed. Just wait until it resumes.
Other Printing Problems Status Possible Causes, Descriptions, and Solutions The color of the printout is different from the color specified. If a specific color is missing, turn the power switch off and on. If this does not solve the problem, contact your sales or service representative. Color changes extremely when adjusted with the printer driver. Do not make extreme settings for the color balance under the [Print Quality] tab in the printer driver's dialog box. See the printer driver Help.
8. Troubleshooting Status Color shift occurs. Possible Causes, Descriptions, and Solutions 1. Press the [Menu] key on the control panel, select [Maintenance], and then press the [OK] key. 2. Press the [ ] or [ ] key, select [Color Dens/Reg], and then press the [OK] key. 3. Press the [OK] key. The whole printout is blurred. • Paper is damp. Use paper that has been stored properly. See p.57 "Paper and Other Media". • Perform the following operation. 1.
Other Printing Problems Status Possible Causes, Descriptions, and Solutions The backs of printed sheets are blemished. • When removing a jammed sheet, the inside of the printer may have become dirtied. Print several sheets until they come out clean. • If document size is larger than paper size, e.g. A4 document on B5 paper, the back of the next printed sheet may be dirtied. If rubbed with your finger, it smears out. The setting of the paper may not be correct.
8. Troubleshooting Additional Troubleshooting Problems Strange noise is heard. No e-mail is received when an Alert occurs, and after resolving an Alert. Solutions If a supply was recently replaced or an option attached in the area the strange noise is coming from, check the supply or option is properly attached. If the strange noise persists, contact your sales or service representative. • Confirm the setting using Web Image Monitor. Confirm that [Auto E-mail Notification] setting is specified.
9. Removing Misfed Paper This chapter explains how to remove misfed paper. When Paper is Jammed If a paper jam occurs, the Alert indicator on the control panel flashes and one of the following messages appears on the control panel: "Internal Misfeed" "Misfeed: PprTray" "Misfeed: Tray 1" "Misfeed: Tray 2" "Misfd: Dupl Unit" "Misfd: Stnd Tray" Open the front cover, and check the following locations for the paper jam. • The inside of this printer becomes very hot.
9. Removing Misfed Paper 1,4 2 3 CER067 1. Internal Misfeed There is a paper jam in the fusing unit. See p.144 "When "Internal Misfeed" Appears". 2. Misfeed: Paper Tray There is a paper jam in Tray 1 or Tray 2. See p.147 "When "Misfeed: PprTray", "Misfeed: Tray 1", or "Misfeed: Tray 2" Appears". 3. Paper Misfeed: Duplex Unit Remove Paper There is a paper jam in the duplex unit. See p.148 "When "Misfd: Dupl Unit" Appears". 9 4. Misfeed: Standard Tray There is a paper jam in the fusing unit. See p.
When Paper is Jammed • Some of this machine's internal components get very hot. For this reason, take care when removing misfed paper. Not doing so could result in burns. • Since the surrounding temperature is high around the guide, check for jammed paper when it gets a little cooler. 1. Pull the opening lever on the front cover, and then carefully lower the front cover. CER013 2. Lower the fusing unit levers with thumb fingers, and then pull out the jammed paper carefully.
9. Removing Misfed Paper Pull the paper downward to remove it. Do not pull it upward. If it is difficult to locate the paper, check for jammed paper by pulling down the guide. CER044 3. Pull up the fusing unit levers with thumb fingers. CER242 4. Close the front cover with both hands carefully. 9 CER061 • When closing the front cover, push the upper side of the cover firmly. After closing the cover, check that the error is cleared.
When Paper is Jammed When "Misfeed: PprTray", "Misfeed: Tray 1", or "Misfeed: Tray 2" Appears "Misfeed: PprTray", "Misfeed: Tray 1", or "Misfeed: Tray 2" appears when a paper jam has occurred in Tray 1 or Tray 2. Open the front cover and remove the paper. 1. Pull the opening lever on the front cover, and then carefully lower the front cover. CER013 2. Carefully pull the jammed paper upward and out.
9. Removing Misfed Paper 3. Close the front cover with both hands carefully. CER061 • Do not pull out the paper tray (Tray 1). • If paper is jammed in Tray 2 but is difficult to locate, pull out Tray 2 to remove it. After removing the paper, carefully push Tray 2 all the way back inside the printer. • When closing the front cover, push the upper side of the cover firmly. After closing the cover, check that the error is cleared.
When Paper is Jammed 2. Carefully remove misfed paper under the transfer unit. CER046 If you cannot find the misfed paper, look inside the printer. 3. Close the front cover with both hands carefully. CER061 • When closing the front cover, push the upper side of the cover firmly. After closing the cover, check that the error is cleared. 9 When "Misfd: Stnd Tray" Appears "Misfd: Stnd Tray" appears when a paper jam has occurred in the fusing unit.
9.
10. Appendix This section explains maintenance and operation procedures for this printer. It also describes the specifications of the printer and its options. If the Printer is Not Going to Be Used for a Long Time If the printer is going to be inactive for a long time, follow the procedure shown here. • It is dangerous to handle the power cord plug with wet hands. Doing so could result in electric shock. • The inside of this machine becomes very hot.
10. Appendix 3. Pull the opening lever on the front cover, and then carefully lower the front cover. CER013 4. Lower the fusing unit levers with thumb fingers. CER042 5. Close the front cover with both hands carefully. 10 CER234 • This step is not necessary if the printer's power switch is on but the printer has been inactive for a long time.
If the Printer is Not Going to Be Used for a Long Time 1. Plug in the power cable. 2. Pull the opening lever on the front cover, and then carefully lower the front cover. CER013 3. Pull up the fusing unit levers with thumb fingers. CER242 4. Close the front cover with both hands carefully. 10 CER234 5. Turn the power switch to On.
10. Appendix Moving and Transporting the Printer • If you have to move the machine when the optional paper tray unit is attached, do not push on the main unit's top section. Doing so can cause the optional paper tray unit to detach, possibly resulting in injury. • The printer weighs approximately 23.8 kg (52.5 lb.). When moving the printer, use the inset grips on both sides, and lift slowly in pairs. The printer will break or cause injury if dropped.
Moving and Transporting the Printer Moving the Printer Moving the printer in a short distance • Do not remove the print cartridges when moving the printer. 1. Be sure to check the following points: • The power switch is turned off. • The power cable is unplugged from the wall outlet. • The interface cable is unplugged from the printer. 2. If Tray 2 is installed, remove it. 3.
10. Appendix Consumables Our products are engineered to meet high standards of quality and functionality, and we recommend that you use only the expendable supplies available at an authorized dealer.
Consumables • Print cartridges may need to be changed sooner than indicated above due to deterioration over the period of use. • Print cartridges (consumables) are not covered by warranty. However, if there is a problem, contact the store where they were purchased. • When you first use this printer, use the four print cartridges packaged with the printer. • The supplied print cartridge is good for approximately 1,000 pages.
10. Appendix Specifications • The supplied power cord is for use with this equipment only. Do not use with other appliances. Doing so may result in fire, electric shock, or injury.
Specifications Media Type See p.57 "Paper and Other Media" Paper Output Capacity Standard 150 sheets (80 g/m2, 20 lb.) Paper Input Capacity Standard Paper Tray 250 sheets *1 Bypass Tray 1 sheet *1 Optional Paper Feed Units 500 sheets *1 *1 Paper weight: 80 g/m2 (20 lb. bond) Power Source • 220-240 V, 6A, 50/60 Hz • 120 V, 11 A, 60 Hz Power Consumption Printing 1300 W Energy Saver mode 1 80 W Type 1: 5 W Energy Saver mode 2 Type 2: 10 W 10 Warm-up Time Less than 30 seconds (23 °C, 71.
10. Appendix Noise Emission *1 Sound Power Level (Main unit only) Type 2 Stand-by Printing Type 1 Less than 40 dB (A) Less than 40 dB (A) Monochrome: Less than 63 dB (A) Monochrome: Less than 62.8 dB (A) Color: Less than 64 dB (A) Color: Less than 62.8 dB (A) Sound Power Level (Complete system) Type 2 Type 1 Stand-by Less than 40 dB (A) Less than 40 dB (A) Printing Less than 68 dB (A) Less than 66.
Specifications • USB2.0 It requires a USB computer port and cable that support USB 2.0. • USB Host (2.0) Printer Language • Type 1: DDST, PictBridge • Type 2: PJL, PCL 5c/6, PostScript Level 3, PictBridge Fonts • Type 2: 80 fonts Options Paper Feed Unit TK1010 Paper size A4 and Letter (81/2 × 11 inches) Dimensions (W × D × H) 400 × 450 × 127 mm (15.8 × 17.8 × 5 inches) Paper weight 60 - 105 g/m2, (16 - 28 lb.) Weight Less than 4 kg (8.8 lb.
10. Appendix Trademarks Adobe, Acrobat, PostScript, and Reader are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries. Apple, Macintosh, Mac OS, TrueType, and Safari are trademarks of Apple Inc., registered in the U.S. and other countries. Firefox® is a registered trademark of the Mozilla Foundation.
Trademarks • The product names of Windows Server 2003 are as follows: Microsoft® Windows Server® 2003 Standard Edition Microsoft® Windows Server® 2003 Enterprise Edition Microsoft® Windows Server® 2003 Web Edition Microsoft® Windows Server® 2003 Datacenter Edition • The product names of Windows Server 2003 R2 are as follows: Microsoft® Windows Server® 2003 R2 Standard Edition Microsoft® Windows Server® 2003 R2 Enterprise Edition Microsoft® Windows Server® 2003 R2 Datacenter Edition • The product names of W
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INDEX A G Additional troubleshooting.................................142 Alert indicator........................................................20 Attaching Paper Feed Unit TK1010....................38 Guide to the printer B Bond paper............................................................62 Bypass tray.............................................................96 C Cardstock...............................................................62 CAUTION labels............................................
Moving in a short distance Printer...............................................................................155 Paper tray........................................................................149 tray 1................................................................................147 tray 2................................................................................147 Network...........................................................41, 47 No DHCP..............................................
Unsupported paper...............................................68 USB connection...................................................129 Using the printer again after it has been inactive for a long period.................................................152 V Viewing the HTML manuals..................................12 W WARNING labels...................................................7 Waste toner bottle......................................105, 157 When printer does not print...............................
MEMO 168 EN GB EN US M096
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Operating Instructions Hardware Guide M096-8604A US EN
