Instruction manual

48
Troubleshooting
If the camera is not functioning normally, follow the procedure
below.
■ AC adapter
• Is the adapter properly connected to the camera
and the RICOH BASE?
• Is it inserted properly into the electrical outlet?
■ USB cable
• Is the USB cable properly connected to the camera
and the RICOH BASE?
• Is it properly connected to the USB port on the
Macintosh?
mm
mm
See "Connecting the RICOH BASE to a
Macintosh" (p.17).
■ Camera
• If you are using the RICOH BASE, is the camera
properly connected?
• If the camera is connected to the Macintosh, has
the camera been turned on?
• Is the mode dial on the camera set to a mode other
than (motion picture)?
mm
mm
See "Connecting the Camera to a Macintosh" (p.19).
■ Installation
• Has installation of the Caplio RR10 Software been
performed properly?
If the results of steps 1 and 2 above are all normal but
the camera still does not function properly, try the
following measures.
■ Remedy 1
1 Delete the Caplio RR10 Software.
mm
mm
See "Uninstalling the Software" (p.15).
2 Restart the Macintosh and reinstall the
Caplio RR10 Software.
mm
mm
See "To install the Caplio RR10 Software" (p.11).
3 Check whether the camera functions
normally.
1. Check the connections
2. Checking installation
3. Remedy