User's Guide DSm520pf/AC122/AC205 For safe and correct use of this machine, please be sure to read the Safety Information in this manual before you use it.
About the User’s Guide This Laser MFP User’s Guide provides information you need for setting up your machine and installing the supplied software. It also provides all of the detailed instructions for using your machine as a printer, a scanner, a copier, and a facsimile, and information for maintaining and troubleshooting the machine. The User’s Guide shows you how to use a USB flash drive with your machine for scanning and saving documents, and printing documents stored on the USB flash drive.
Safety Information When using this machine, the following safety precautions should always be followed. Safety During Operation In this manual, the following important symbols are used: WARNING: Indicates a potentially hazardous situation which, if instructions are not followed, could result in death or serious injury. CAUTION: Indicates a potentially hazardous situation which, if instructions are not followed, may result in minor or moderate injury or damage to property.
CAUTION: • Protect the machine from dampness or wet weather, such as rain and snow. • Unplug the power cord from the wall outlet before you move the machine. While moving the machine, you should take care that the power cord will not be damaged under the machine. • When you disconnect the power plug from the wall outlet, always pull the plug (not the cable). • Do not allow paper clips, staples, or other small metallic objects to fall inside the machine.
For North America CDRH Regulations This equipment complies with requirements of 21 CFR subchapter J for class 1 laser products. This equipment contains a 5 milliwatt, 770-795 nanometer wavelength, AlGaAs laser diode. This equipment does not emit hazardous radiation, since the beam is totally enclosed during all customer modes of operation and maintenance.
Declaration of Conformity Notice to Users in EEA Countries This product complies with the essential requirements and provisions of Directive 1999/5/EC of the European Parliament and of the Council of 9 March 1999 on radio equipment and telecommunications terminal equipment and the mutual recognition of their conformity. Notice to Users Accessing Analog PSTN in EEA Countries This product is designed to be able to access analog PSTN in all EEA countries.
Positions of Labels and Hallmarks for WARNING and CAUTION Labels This machine has labels for WARNING and CAUTION at the positions shown below. For safety, please follow the instructions and handle the machine as indicated. *This label is stuck to hot surfaces. Be careful not to touch these areas. In accordance with IEC 60417, this machine uses the following symbols for the main power switch: means POWER ON. means POWER OFF.
NOTICE Note to users in the United States of America Notice: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
USA FCC Requirements 1.This equipment complies with Part 68 of the FCC rules and requirements adopted by the ACTA. On the cover of this equipment is a label that contains, among other information, a product identifier in the format US:AAAEQ##TXXXXX. If requested, this number must be provided to the telephone company. 2.This equipment uses the RJ11C USOC jack. 3.
Note: This Class B digital apparatus complies with Canadian ICES-003.
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CONTENTS Chapter 1: INTRODUCTION Special Features .................................................................... Understanding Component Locations ........................................ Front View ...................................................................... Rear View ....................................................................... Control Panel Functions .................................................... Chapter 2: 1.2 1.4 1.4 1.5 1.6 GETTING STARTED Unpacking ................
Chapter 3: PAPER HANDLING Selecting Print Materials ......................................................... 3.2 Paper Type, Input Sources, and Capacities .......................... 3.2 Guidelines for Paper and Special Materials ........................... 3.3 Loading Paper ....................................................................... In the Standard Tray ........................................................ In the Multipurpose Tray ...................................................
Reduced/Enlarged Copy .................................................... 5.8 Number of Copies ............................................................ 5.9 Using Special Copy Features ................................................... 5.9 Clone Copying ............................................................... 5.10 Collation Copying ........................................................... 5.10 Auto Fit Copying ............................................................ 5.
Receiving Manually Using an Extension Telephone .................... 7.16 Receiving Faxes Using the DRPD Mode ................................... 7.17 Receiving Faxes in the Memory .............................................. One-touch Dialing ................................................................ Storing a Number for One-touch Dialing ............................ Sending a Fax using a One-touch Number ......................... Speed Dialing ......................................................
Chapter 9: TROUBLESHOOTING Clearing Document Jams ........................................................ Input Misfeed .................................................................. Exit Misfeed .................................................................... Roller Misfeed .................................................................. 9.2 9.2 9.3 9.4 Clearing Paper Jams ............................................................... 9.5 In Tray 1 ...........................................
Appendix B: INSTALLING MACHINE OPTIONS Installing Memory DIMM ......................................................... B.2 Removing a Memory DIMM ................................................ B.4 Installing an Optional Tray ...................................................... B.5 Setting Tray 2 in the Printer Properties ............................... B.7 Appendix C: SPECIFICATIONS General Specifications ............................................................ C.
1 INTRODUCTION Thank you for purchasing this multifunctional product.
Special Features Your new machine is equipped with special features that improve the print quality. You can: Print with excellent quality and speed • You can print up to 1200 dpi [Best]. See page 4.8. • Your machine prints A4-sized paper at up to 20 ppm and letter-sized paper at up to 22 ppm (pages per minute). Handle paper flexibly • Multipurpose Tray supports letterhead, envelopes, labels, transparencies, custom-sized materials, postcards, and heavy paper.
Expand the machine capacity 1 • This machine has 32 MB of memory which can be expanded to 160 MB. • You can install an optional 250-sheet tray in your machine. This tray reduces how often you have to add paper to the machine. • A Network interface enables network printing. Print in various environments • You can print in Windows 98/Me/NT 4.0/2000/XP. • Your machine comes with both the USB and Parallel interface. The Parallel interface is available depending on your country.
Understanding Component Locations These are the main components of your machine: Front View Document Guides Automatic Document Feeder Document Cover Document Input Tray Document Output Tray USB Flash Drive Port Document Glass Control Panel Front Output Tray (Face Down) Front Door Toner Cartridge Paper Output Extension Paper Level Indicator Paper Tray (Tray 1) Multipurpose Tray 1.
Rear View 1 Rear Door Control Board Cover Network Port Rear Output Slot (Face Up) Parallel Connector Power Switch USB Connector AC Power Cord Connector Line Jack EXT Jack Tray 2 Cable Connector INTRODUCTION 1.
Control Panel Functions Copy Lighten Darkness Facsimile No. of Copies Resolution Broadcasting Facsimile Normal Darken Text Phone Book Redial/Pause Original Type Special Copy Enter Clear/Stop Text/Photo On Hook Dial Photo Scanner Shift Shift 2 Scan-to Darkness Original Type 3 C O P Y No. of Copies Special Copy Reduce/Enlarge 4 Menu Upper Level Start Symbols Direct Print Scan-to Allows you to store frequently-dialed fax numbers and dial them with the touch of a few buttons.
Enter Menu Upper Level 5 Clear/Stop Start 1 Confirms the selection on the display. Enters Menu mode and scrolls through the menus available. Sends you back to the upper menu level. Stops an operation at any time. In Standby mode, clears/cancels the copy options, such as the darkness, the document type setting, the copy size, and the number of copies. Starts a job. Dials a number or enters alphanumeric characters.
MEMO 1.
2 GETTING STARTED This chapter gives you step-by-step instructions for setting up your machine.
Setting Up Your Machine Unpacking 1 Remove the machine and all accessories from the packing carton. Make sure that the machine has been packed with the following items: Starter Toner Cartridge AC Power Cord* Quick Install Guide Control Panel Guide CD-ROM** Brand plaque*** Telephone Line Cord* (for North America and China only) Safety Information *The appearance of the power cord and the telephone line cord may differ depending on your country’s specifications.
2 Remove the packing tape from the front, back, and sides of the machine. 2 Tape 3 Gently pull the scan lock label until it comes away from the machine. This will pull the scanner locking switch into the FORWARD (Unlocked) position automatically. Scan Lock Label NOTE: When you are moving the machine or do not intend to use it for a long period of time, move the scanner locking switch BACKWARD to the lock position, as shown. To scan or copy a document, the switch must be unlocked. GETTING STARTED 2.
Selecting a Location Select a level, stable place with adequate space for air circulation. Allow extra space for opening doors and trays. The area should be well-ventilated and away from direct sunlight or sources of heat, cold, and humidity. Do not set the machine close to the edge of your desk or table. Clearance Space • Front: 482.6 mm (enough space so that the paper tray can be removed) • Back: 100 mm (enough space for ventilation) • Right: 100 mm • Left: 100 mm (enough space for ventilation) 2.
Installing the Toner Cartridge 1 Open the front door. 2 2 Remove the starter toner cartridge from its bag. Gently roll the cartridge 5 or 6 times to distribute the toner. Thoroughly rolling the cartridge will assure maximum copies per cartridge. NOTES: • If toner gets on your clothing, wipe it off with a dry cloth and wash clothing in cold water. Hot water sets toner into fabric. • To prevent damage, do not expose the toner cartridge to light for more than a few minutes.
3 Hold the toner cartridge by the handle. Slowly insert the cartridge into the opening in the machine. Tabs on the sides of the cartridge and corresponding grooves within the machine will guide the cartridge into the correct position until it locks into place completely. Groove Tab 4 Close the front door. Make sure that the door is securely closed. NOTE: When printing text at 5% coverage, you can expect a toner cartridge life of approximately 5,000 or 3,500 pages.
Loading Paper The paper tray can hold a maximum of 250 sheets of 20 lb plain paper. To load a stack of Letter-sized paper: 1 Pull open the paper tray and remove it from the machine. 2 Fan the edges of the paper stack to separate the pages. Then tap the stack on a flat surface to even it up. 3 Insert the paper stack into the paper tray with the side to be printed on facing down. NOTE: If you want to load a different sized paper, you need to adjust the paper guides. For details, see page 2.9.
4 Pay attention to the paper limit mark on both inside walls of the tray. Paper overloading may cause paper jams. 5 Insert and slide the paper tray back into the machine. NOTE: After you load paper, you need to set up your machine for the paper type and size you loaded. See page 2.21 for copying and faxing, or page 4.6 for PC-printing. The settings made from the printer driver override the settings on the control panel. 2.
Changing the Size of the Paper in the Paper Tray To load longer sizes of paper, such as Legal-sized paper, you need to adjust the paper guides to extend the paper tray. 1 After pressing and unlatching the guide lock, slide the paper length guide out completely to extend the paper tray to its full length. 2 After inserting paper into the tray, squeeze the length guide and slide it until it lightly touches the end of the paper stack.
3 Squeeze the width guide, as shown and slide it to the stack of paper until it lightly touches the side of the stack. NOTES: • Do not push the paper width guide far enough to cause the materials to warp. • If you do not adjust the paper width guide, it may cause paper jams. 2.
Making Connections 1 Plug one end of the telephone line cord into the LINE jack on the machine and the other end into the wall jack. To the wall jack If you want to use your machine to receive both faxes and voice calls, you will need to connect a telephone and/or answering machine to your machine. GETTING STARTED 2.
NOTE: In the United Kingdom, if a three-wire type (SHUNT-wire, older equipment) telephone or answering machine is connected to the EXT jack on the machine, the external equipment will fail to ring when receiving an incoming call as the machine is designed to operate with the latest technology. To prevent this incompatibility, use two-wire (newer equipment) telephones or answering machines. 2.
2 Connect a USB cable to the USB connector on your machine. 2 To the USB port on your computer If you want to use a parallel printer cable, purchase only an IEEE-1284 compliant parallel cable and connect it to the parallel connector on your machine. Push the metal clips down to fit inside the notches on the cable plug. To the parallel port on your computer NOTES: • You only need to connect one of the cables mentioned above. Do not use the parallel and the USB cables at the same time.
If you want to use a network cable, plug one end of the Ethernet cable (UTP cable with RJ.45 connector) into the Ethernet network port on the machine and the other end of the cable into a network LAN connection. To the network LAN connection NOTE: You can configure the network parameters using the control panel; see page A.4. 2.
Turning the Machine On 1 Plug one end of the supplied three-pronged electrical cord into the AC socket on the machine and the other end into a properly grounded AC outlet. 2 Press the power switch to turn the machine on. “Warming Up Please Wait” appears on the display indicating that the machine is now on. To the AC wall jack To view your display text in another language, see page 2.16. WARNING: The fuser area inside of the machine becomes very hot when in use.
Setting Up the Machine System Changing the Display Language To change the language that displays on the control panel, follow these steps: 1 Press Menu until “Machine Setup” appears on the top line of the display. 2 Press the scroll button ( or ) until “Language” appears on the bottom line of the display. 3 Press Enter. The current setting appears on the bottom line of the display. 4 Press the scroll button ( or ) until the language you want appears on the display. 5 Press Enter to save the selection.
Setting the Machine ID In some countries, you are required by law to indicate your fax number on any fax you send. The Machine ID, containing your telephone number and name (or company name), will be printed at the top of each page sent from your machine. 1 Press Menu until “Machine Setup” appears on the top line of the display. The first available menu item, “Machine ID,” displays on the bottom line. 2 Press Enter. The display asks you to enter the fax number.
Entering Characters Using the Number Keypad As you perform various tasks, you need to enter names and numbers. For example, when you set up your machine, you enter your name (or your company’s name) and telephone number. When you store one-, two-, or three-digit speed dial or group dial numbers, you may also enter the corresponding names. To enter alphanumeric characters: 1 When you are prompted to enter a letter, locate the button labeled with the character you want.
Keypad Letters and Numbers Key Assigned numbers, letters, or characters 1 1 Space 2 A B C 2 3 D E F 3 4 G H I 4 5 J K L 5 6 M N O 6 7 P Q R S 8 T U V 8 9 W X Y Z 9 0 + - , . ‘ 2 7 / * # & 0 Changing Numbers or Names If you make a mistake while entering a number or name, press the button to delete the last digit or character. Then enter the correct number or character.
Setting the Date and Time The current date and time are shown on the display when your machine is on and ready to work. For this machine, all of your faxes will have the date and time printed on them. NOTE: If power to the machine is cut off, you need to reset the correct time and date once the power has been restored. 1 Press Menu until “Machine Setup” appears on the top line of the display. 2 Press the scroll button ( or ) to display “Date & Time” on the bottom line and press Enter.
Changing the Clock Mode You can set your machine to display the current time using either a 12-hour or 24-hour format. 1 Press Menu until “Machine Setup” appears on the top line of the display. 2 Press the scroll button ( or ) until you see “Clock Mode” on the bottom line and press Enter. The clock mode currently set for the machine displays. 3 Press the scroll button ( or ) to select the other mode and then press Enter to save the selection. 4 To return to Standby mode, press Clear/Stop.
6 Press the button to scroll to “Paper Type” and press Enter to access the menu item. 7 Use the scroll button ( or ) to find the paper type you are using and press Enter to save it. 8 To return to Standby mode, press Clear/Stop. Setting Sounds You can control the following sounds: • Speaker: You can turn on or off the sounds from the telephone line through the speaker, such as the dial tone or a fax tone. With this option set to “Comm.” the speaker is on until the remote machine answers.
4 Press Enter to save the selection. The next sound option appears. 5 If necessary, repeat steps 2 through 4. 6 To return to Standby mode, press Clear/Stop. Speaker Volume 1 Press On Hook Dial. A dial tone sounds from the speaker. 2 Press the scroll button ( or ) until you hear the volume you want. The display shows the current volume level. 3 Press On Hook Dial to save the change and return to Standby mode. NOTE: You can adjust the speaker volume only when the telephone line is connected.
Using the Save Modes Power Save Mode Power Save mode allows your machine to reduce power consumption when it is not in actual use. You can turn this mode on and select a length of time for which the machine waits after a job is printed before it switches to a reduced power state. 1 Press Menu until “Machine Setup” appears on top line of the display. 2 Press the scroll button ( or ) until “Power Save” appears on the bottom line. Press Enter.
3 Press the scroll button ( or ) until the time setting you want appears on the bottom line. The available time options are 0.5, 1, 4, 8, and 12 (hours). 4 Press Enter to save the selection. 5 To return to Standby mode, press Clear/Stop. GETTING STARTED 2.
Installing Software About the Software You must install the printer software using the supplied CD-ROM after you have set up your machine and connected it to your computer. The CD-ROM provides you with the following software: Programs for Windows To use your machine as a printer and scanner in Windows, you must install the MFP driver. You can install selectively or all the following components: • Printer Driver- Use this driver to take full advantage of your printer’s features.
Printer Driver Features Your printer drivers support the following standard features: • Paper source selection • Paper size, orientation and media type • number of copies • Toner Save • Print quality option • Multiple pages per sheet (N-up) • Fit to page printing • Scale printing • Different source for first page • Watermark • Overlay • TrueType fonts option GETTING STARTED 2.
Installing the Software in Windows System Requirements Before you begin, ensure that your system meets the minimum requirements. Item Operating system CPU RAM Free disk space Internet Explorer Requirements Recommended Windows 98/Me/NT 4.0/2000/XP Windows 98/ Me/NT 4.0/2000 Pentium II 400 MHz or higher Pentium III 933 MHz Windows XP Pentium III 933 MHz or higher Pentium IV 1 GHz Windows 98/ Me/NT 4.0/2000 64 MB or higher 128 MB Windows XP 128 MB or higher 256 MB Windows 98/ Me/NT 4.
Installing Software for Local Printing A local printer is a printer directly attached to your computer using the printer cable, such as a USB or parallel cable. If your printer is attached to a network, skip this step and see “Installing Software for Network Printing” on page 2.34. You can install the printer software using the typical or custom method. NOTES: • Cancel the “New Hardware Found” window when your computer boots up.
• Install SmarThru: Installs the SmarThru program. If you click to install SmarThru on this screen, page 2.41. • View User’s Guide: Allows you to view the User’s Guide and System Administration Guide. If your computer doesn’t have Adobe Acrobat, click on this option and it will automatically install Adobe Acrobat Reader for you. NOTE: If User's Guide doesn't appear automatically, locate and then open the Administrator Guide.pdf file stored on CD-ROM. 4 Select Typical installation for a local printer.
5 After the installation is finished, a window asking you to print a test page appears. If you choose to print a test page, select the checkbox and click Next. Otherwise, just click Next and skip to step 7. 6 If the test page prints out correctly, click Yes. If not, click No to reprint it. 7 Click Finish. NOTE: After setup is complete, if your printer driver doesn’t work properly, reinstall the printer driver. See “Repairing Software” on page 2.43.
If the installation window does not appear, click Start and then Run. Type X:\setup.exe, replacing “X” with the letter which represents your drive and click OK. 3 Click Next. • If necessary, select a language from the drop-down list. • Install SmarThru: Installs the SmarThru program. If you click to install SmarThru on this screen, page 2.41. • View User’s Guide: Allows you to view the User’s Guide and System Administration Guide.
5 Select your local printer and click Next. 2 NOTES: If your printer is not already connected to the computer, the following window will appear. • After connecting the printer, click Next. • If you don’t want to connect the printer at this time, click Next, and No on the following screen. Then the installation will start and a test page will not be printed at the end of the installation. GETTING STARTED 2.
6 Select the components to be installed and click Next. 7 After the installation is finished, a window asking you to print a test page appears. If you choose to print a test page, select the checkbox and click Next. Otherwise, just click Next and skip to step 9. 8 If the test page prints out correctly, click Yes. If not, click No to reprint it. 9 Click Finish.
Typical Installation for Network Printing This is recommended for most users. All components (Printer Driver, Scanner Driver, Network Scan, Set IP, Multi Direct Print Type S IPP port) necessary for printer operations will be installed. 1 Make sure that the printer is connected to your network and powered on. For details about connecting to the network, see the System Administration Guide. 2 Insert the supplied CD-ROM into your CD-ROM drive.
4 Select Typical installation for a network printer. Click Next. 5 The list of printers available on the network appears. Select the printer you want to install from the list and then click Next. • If you do not see your printer on the list, click Update to refresh the list, or select Add TCP/IP Port to add your printer to the network. To add the printer to the network, enter the port name and the IP address for the printer.
6 Click Finish. 2 NOTE: After setup is complete, if your printer driver doesn’t work properly, reinstall the printer driver. See “Repairing Software” on page 2.43. Custom Installation for Network Printing You can choose individual components to install and set a specific IP address. 1 Make sure that the printer is connected to your network and powered on. For details about connecting to the network, see the System Administration Guide. 2 Insert the supplied CD-ROM into your CD-ROM drive.
3 Click Next. • If necessary, select a language from the drop-down list. • Install SmarThru: Installs the SmarThru program. If you click to install SmarThru on this screen, page 2.41. • View User’s Guide: Allows you to view the User’s Guide and System Administration Guide. If your computer doesn’t have Adobe Acrobat, click on this option and it will automatically install Adobe Acrobat Reader for you. NOTE: If User's Guide doesn't appear automatically, locate and then open the Administrator Guide.
• To find a shared network printer (UNC Path), select Shared Printer [UNC] and enter the shared name manually or find a shared printer by clicking the Browse button. NOTES: If you want to set a specific IP address on a specific network printer, click the Set IP Address button. The Set IP Address window appears. Do as follows: a. Select a printer to be set with a specific IP address from the list. b.
7 After selecting the components, the following window appears. You can also change the printer name, set the printer to be shared on the network, set the printer as the default printer, and change the port name of each printer. Click Next. To install this software on a server, select the Setting up this printer on a server checkbox. 8 After the installation is finished, a window appears asking you to print a test page. If you so desire, select the corresponding checkbox(es) and click Finish.
Installing the SmarThru 4 1 Insert the supplied CD-ROM into your CD-ROM drive. The CD-ROM should automatically run, and an installation window appears. If the installation window does not appear, click Start and then Run. Type X:\setup.exe, replacing “X” with the letter which represents your drive and click OK. 2 Click Install SmarThru. 3 Click Next. 4 Follow the on-screen instructions and click Next. 5 Click Next. 6 Select the installation type and click Next.
If you select the Custom installation, you may choose the components you want to install. Click Next. • Basic SmarThru components: to use the basic SmarThru 4 applications and core service. • Scan component: to scan the original document and save it in an application or folder, email it, or publish it on a web site. • Image component: to edit an images you have saved as a graphic file. • Copy component: to produce professional quality copies. • Print component: to print images you have saved.
Repairing Software Repair is required if your installation fails or the software does not work properly. This Repair procedure does not physically repair SmarThru software. Printer driver, Scanner driver, Printer Settings Utility and Set IP programs could be repaired. 1 Start Windows. 2 From the Start menu select Programs or All Programs Æ Type 103 Æ Maintenance. 3 Select Repair and click Next. NOTES: If your printer is not already connected to the computer, the following window will appear.
Removing Software Uninstall is required if you are upgrading the software or if your installation fails. You can uninstall the item you want using the Windows uninstallShield. Uninstalling the MFP Driver 1 Start Windows. 2 From the Start menu select Programs or All ProgramsÆ Type 103 Æ Maintenance. 3 Select Remove and then click Next. Then you will see a component list so that you can remove any of them individually. If you want to uninstall the printer driver, check Printer Driver Type 103 PCL 6.
2 Select SmarThru 4, and then select Uninstall SmarThru 4. 3 When your computer asks you to confirm, click OK. 4 Click Finish. You may be prompted to restart your computer. In this case you must shut the computer down and then restart it before the changes will be saved. Uninstalling the Network Scan Driver 1 Start Windows. 2 From the Start menu select Programs or All ProgramsÆ Smart Agent Network Scan Manager Æ Uninstall Smart Agent Network Scan Manager.
Using the Set IP The Set IP can detect printers in the same network and display the network information. In addition, this application can configure the network information of the printer that has own network interface card. Installing Set IP 1 Place the CD-ROM in the CD-ROM drive. Installation will start automatically. If the CD-ROM driver does not automatically run: Select Run from the Start menu, type X:\setup.exe in the Open box (Where "X" is the drive letter for the CD-ROM drive) and click OK.
5 Check Set IP and then click Next. 6 When the installation is completed, click Finish. 2 To Use Set IP 1 From the Start menu, select Type 103 in Programs, and click Set IP. 2 Click to find printer on the local network, or click and type the printer’s MAC address. NOTE: To configure the MAC address, see the NETWORK PRINTER CARD TEST PAGE. To Print the NETWORK PRINTER CARD TEST PAGE, refer to “Printing a Network Configuration Page” on page A.5.
Using the Printer Settings Utility Using Printer Settings Utility, you can create and edit Phone Book entries from your computer and set up print and scan system data options. You can also configure the destination launches when you use the Scan-to button on the control panel, and update the firmware of the machine. When you install the software, the Printer Settings Utility program is automatically installed. For information about installing the software, see page 2.29.
The Scan Settings Tab Click the Scan Settings tab to configure the scan destination list that appears on the control panel display when you press Scan-to on the control panel. Using the destination list, you can select a software program that an image can be scanned to. You can also configure the scan settings, such as the output type and resolution. Select the program you want from the Available Scan Destinations and click to add it to the Front Panel Destination List.
When you click Group dial, the following window opens. Enter a name for the group. Shows the Phone Book entries you can include in the group. After selecting a number, click Add to move it to the Included numbers list. Shows the numbers included in the group. To remove a number, select it and click Remove. Click to save the group dial number after adding or removing numbers for the group. The Printer Tab Click the Printer tab to configure print system settings.
The Firmware Update Tab Click the Firmware Update tab to update the firmware of your machine. This feature should be used by an authorized technician. Please consult with the purchase point. 2 GETTING STARTED 2.
MEMO 2.
3 PAPER HANDLING This chapter introduces you to the basics of selecting print materials and loading them into your machine.
Selecting Print Materials You can print on a variety of print materials, such as plain paper, envelopes, labels, transparencies, and etc.. Always use print materials that meet the guidelines for use with this machine. See “Paper Specifications” on page C.6. To get the best possible print quality, use only high-quality copier-grade paper. When you choose print materials, consider the following: • Desired outcome: The paper you choose should be appropriate for your project.
Guidelines for Paper and Special Materials When selecting or loading paper, envelopes, or other special material, keep these guidelines in mind: • Always use paper and other materials that conform with the specifications listed under “Paper Specifications” on page C.6. • Attempting to print on damp, curled, wrinkled, or torn paper can cause paper jams and poor print quality. • Use only high quality copier grade paper for the best print quality.
- To avoid smudging caused by fingerprints, handle them carefully. - To avoid fading, do not expose printed transparencies to prolonged sunlight. • For labels: - Verify that their adhesive material can tolerate a fusing temperature of 200 oC (392 o F) for 0.1 second. - Make sure that there is no exposed adhesive material between them. Exposed areas can cause labels to peel off during printing, which can cause paper jams. Exposed adhesive can also cause damage to machine components.
The paper level indicator on the front of the paper tray shows the amount of paper currently left in the tray. When the tray is empty, the indicator of the bar is completely lowered. 3 Paper full Paper empty To load paper, pull open the paper tray and load paper with the side to be printed on face down. You can load letterhead paper with the design side face down. The top edge of the sheet with the logo should be placed at the front of the tray.
In the Multipurpose Tray The Multipurpose tray can hold several sizes and types of print material, such as transparencies, postcards, note cards, and envelopes. It is useful for single page printing on letterhead or colored paper. You can load approximately 50 sheets of plain paper, 5 envelopes, 5 transparencies, 5 sheets of card stock, or 5 labels at a time. To load print material in the Multipurpose tray: 1 Lower the Multipurpose tray and unfold the paper support extension, as shown.
3 Load the print material with the side to be printed on facing up. 3 For envelopes, load them with the flap side down and with the stamp area on the top left side. NOTES: • If envelopes jam while printing, try reducing the number of envelopes in the Multipurpose tray. • If you want to print on previously printed paper from the Multipurpose tray, the printed side should be facing down with an uncurled edge toward the machine. If you experience problems with the paper feeding, turn the paper around.
6 If you want the machine to stack the printed pages on the rear output slot, open the rear door to use the rear output slot. NOTE: Make sure to open the rear output slot when you print on transparencies. If not, they may tear while exiting the machine. 7 After printing, fold away the paper support extension and close the Multipurpose tray.
3 Squeeze the width guide and adjust it to the width of the print material without bending it. 3 4 If you want the machine to stack the printed pages on the rear output slot, open the rear door to use the rear output slot. NOTE: Make sure to open the rear output slot when you print on transparencies. If not, they may tear while exiting the machine. 5 After printing, fold away the paper support extension and close the Multipurpose tray.
Selecting an Output Location The machine has two output locations: the rear output slot (face up) and the front output tray (face down). Front output tray Rear output slot To use the front output tray, make sure that the rear door is closed. To use the rear output slot, open the rear door. NOTES: • If paper coming out of the front output tray has problems, such as excessive curl, try printing to the rear output slot. • To avoid paper jams, do not open or close the rear door while the machine is printing.
Printing to the Rear Output Slot (Face up) Using the rear output slot, paper comes out of the machine face up. 3 Printing from the Multipurpose tray to the rear output slot provides a straight paper path. Using the rear output slot might improve the output quality with the following: • envelopes • labels • small custom-sized paper • postcards • transparencies To use the rear output slot: 1 Open the rear door by pulling it upward.
2 If you do not want to stack the printed pages on the rear output slot, close the rear door. The pages stack on the front output tray. 3.
4 PRINTING TASKS This chapter explains how to print your documents in Windows and how to use the print settings.
Printing a Document in Windows The following procedure describes the general steps required for printing from various Windows applications. The exact steps for printing a document may vary depending on the application program you are using. Refer to the User’s Guide of your software application for the exact printing procedure. 1 Open the document you want to print. 2 Select Print from the File menu. The Print window opens. It may look slightly different depending on your application.
Canceling a Print Job There are two ways to cancel a print job: To stop a print job from the control panel: Press the Clear/Stop button. Your machine finishes printing the page that is moving through the machine and deletes the rest of the print job. Pressing the button cancels only the current job. If more than one print job is in the machine’s memory, you need to press the button once for each job.
Printer Settings You can use the printer properties window, which allows you to access all of the printer options you need when using your machine. When the printer properties are displayed, you can review and change whatever settings are needed for your print job. The printer’s properties window may differ, depending on your operating system. This User’s Guide shows the Printing Preferences window for Windows XP.
Layout tab The Layout tab provides options to adjust how the document appears on the printed page. The Layout Options includes Multiple Pages per Side and Poster. See page 4.2 for more information on accessing printer properties. 1 2 4 The preview image shows the sample page with the settings you specified. Property Description Orientation allows you to select the direction in which information is printed on a page. • Portrait prints across the width of the page, letter style.
Paper Tab Use the following options for paper handling. See page 4.2 for more information about accessing printer properties. Click the Paper tab to access many paper properties. 1 2 3 4 5 6 Property 1 Copies Description Copies allows you to choose the number of copies to be printed. You can enter up to 999. Size allows you to choose the size of the paper loaded in the tray. If the required size is not listed in the Size box, click Custom.
Property Description Make sure that Source is set to the appropriate paper tray. Use the Manual Feed source when printing to special material. You need to load one sheet at a time into the Multipurpose tray. See page 3.8. 3 Source If you install an optional Tray 2 and set the Tray 2 in printer properties (see page B.7), you can select Tray2.
Graphics Tab Use the following options to adjust the print quality for your specific printing needs. See page 4.2 for more information about accessing printer properties. Click the Graphics tab to display the properties shown below. 1 2 3 4 Property Description 1 Resolution You can select the printing resolution by choosing from 1200 dpi [Best], 600 dpi [Normal], or 300 dpi [Draft]. The higher the setting, the sharper the printed characters and graphics.
Property Description 3 Toner Save Selecting this option extends the life of your toner cartridge and reduces your cost per page without a significant reduction in the print quality. • Printer Setting: When you select this option, the Toner Save feature is determined by the setting you’ve made on the control panel of the machine affecting print quality accordingly. • On: Select this option to allow the machine to use less toner on each page.
Property 4 TrueType Description • Print as Graphics: When this option is selected, the driver downloads any fonts as graphics. When printing documents with high graphic content and relatively few TrueType fonts, printing performance (speed) may be enhanced in this setting. Options (continued) Print All Text Black When the Print All Text Black option is checked, all text in your document prints in solid black, regardless of the color it appears on the screen.
Option 2 Overlay 3 Output Options Description Overlays are often used to take the place of preprinted forms and letterhead paper. See “Using Overlays” on page 4.21. Print Order: You can set the sequence for the pages to print. Select the print order from the drop-down list. • Normal: Your machine prints all pages from the first page to the last page. • Reverse All Pages: Your machine prints all pages from the last page to the first page.
Using a Favorite Setting The Favorites option, available on each tab, except for the About tab, allows you to save the current properties settings for future use. To save a Favorites item: 1 Change the settings on each tab, as needed. 2 Enter a name for the item in the Favorites input box. 3 Click Save. To use a saved setting, select it from the Favorites drop-down list. To delete a favorite setting item, select it from the list and click Delete.
Printing Multiple Pages on One Sheet of Paper 1 2 3 4 You can select the number of pages to print on a single sheet of paper. To print more than one page per sheet, the pages are reduced in size and arranged in the order you specify. You can print up to 16 pages on one sheet. 1 To change the print settings from your software application, access printer properties. See page 4.2. 2 From the Layout tab, choose Multiple Pages per Side from the Type drop-down list.
Check Print Page Border to print a border around each page on the sheet. NOTE: Page Order and Print Page Border are enabled only when the number of pages per side is 2, 4, 6, 9, or 16. 5 Click the Paper tab and select the paper source, size, and type. 6 Click OK and print the document. Printing Posters You can print a single-page document onto 4, 9, or 16 sheets of paper, for the purpose of pasting the sheets together to form one poster-sized document.
You can select the page layout from 2x2, 3x3, 4x4, or Custom. If you select 2x2, the image is automatically stretched to cover 4 physical pages. 2x2 3x3 If you select Custom, you can manually set the scale rate of the image in the Scale Factor input box. Specify an overlap in millimeters or inches to make it easier to reconstruct the resulting poster. 0.15 inches 0.15 inches 4 Click the Paper tab and select the paper source, size, and type. 5 Click OK and print the document.
Fitting Your Document to a Selected Paper Size A You can scale your print job to any paper size regardless of the original document size. This can be useful when you want to check the fine details on a small document. 1 To change the print settings from your software application, access printer properties. See page 4.2. 2 From the Paper tab, select Fit to Page on the Type dropdown list. NOTE: This feature is not available when you select Poster or Multiple Pages per Side from the Layout tab.
Printing a Reduced or Enlarged Document You can change the size of a page’s content to appear larger or smaller on the printed page. 1 To change the print settings from your software application, access printer properties. See page 4.2. 2 From the Paper tab, select Reduce/Enlarge on the Type drop-down list. 3 Enter the scaling rate in the Percentage input box. You can also click the or button. NOTE: This feature is not available when you select Poster or Multiple Pages per Side from the Layout tab.
Using Watermarks The Watermark option allows you to print text over an existing document. For example, you may want to have large gray letters reading “DRAFT” or “CONFIDENTIAL” printed diagonally across the first page or all of the pages of a document. There are several predefined watermarks that come with your machine, and they can be modified or you can add new ones to the list. Using an Existing Watermark 1 To change the print settings from your software application, access printer properties.
Creating a Watermark 1 To change the print settings from your software application, access printer properties. See page 4.2. 2 Click the Extras tab and click Edit in the Watermark section. The Edit Watermark window appears. 4 3 Enter the text message you want to print in the Watermark Message box. The message displays in the preview image window. When the First Page Only box is checked, the watermark prints on the first page only. 4 Select the watermark options.
Editing a Watermark 1 To change the print settings from your software application, access printer properties. See page 4.2. 2 Click the Extras tab and click Edit in the Watermark section. The Edit Watermark window appears. 3 Select the watermark you want to edit on the Current Watermarks list. You can change the watermark message and the options. Refer to page 4.19. 4 Click Update to save the changes. 5 Click OK.
Using Overlays What is an Overlay? Dear ABC Regards WORLD BEST An overlay is text and/or images stored on the computer hard disk drive (HDD) as a special file format that can be printed on any document. Overlays are often used to take the place of preprinted forms and letterhead paper. Rather than using preprinted letterhead, you can create an overlay containing the exact same information that is currently on your letterhead.
4 In the Edit Overlay window, click Create Overlay. 5 In the Create Overlay window, type a name of up to eight characters in the File name box. Select the destination path, if necessary. (The default is C:\Formover). 6 Click Save. The name appears on the Overlay List. 7 Click OK or Yes to finish creating. The file is not printed out. Instead it is stored in your computer HDD disk. NOTE: The overlay document size must be the same as the documents you print with the overlay.
2 To change the print settings from your software application, access printer properties. See page 4.2. 3 Click the Extras tab. 4 Select the overlay you want to print from the Overlay drop-down list box. 5 If the overlay file you want doesn’t appear on the Overlay List, click Edit and Load Overlay, and select the overlay file. 4 If you have stored the overlay file you want to use in an external source, you can also load the file when you access this Load Overlay window.
Answering Yes in the window means that the selected overlay prints with your document. Answering No to the window cancels overlay printing. If this box is empty and an overlay has been selected, the overlay will be automatically printed with your document. 7 Click OK or Yes until the printing starts. The overlay downloads with your print job and prints on your document. NOTE: The resolution of the overlay document must be the same as that of the document you will print with the overlay.
5 COPYING This chapter gives you step-by-step instructions for copying documents.
Loading Paper for Copying The instructions for loading print materials are the same whether you are printing, faxing, or copying. For further details, see page 2.7 for loading in the paper tray and page 3.6 for loading in the Multipurpose tray. NOTE: For copying, you can only use Letter-, A4-, Legal-, Folio-, Executive-, B5-, A5-, or A6-sized print materials. Selecting the Paper Tray After loading the print media for copy output, you have to select the paper tray you will use for the copy job.
Preparing a Document You can use the document glass or the Automatic Document Feeder (ADF) to load an original document for copying, scanning, and sending a fax. Using the ADF, you can load up to 50 documents (47 ~ 105 g/m2, 12.5 ~ 28 lb) for one job. You can, of course, place only one sheet at a time on the document glass. When you use the ADF: • Do not load documents smaller than 142 x 127 mm or larger than 216 x 356 mm.
Making Copies on the Document Glass 1 Lift and open the document cover. 2 Place the document face down on the document glass and align it with the registration guide at the top left corner of the glass. NOTE: Make sure that no documents are in the ADF (Automatic Document Feeder). If a document is detected in the ADF, the machine gives it priority over the document on the document glass. 3 Close the document cover.
4 Customize the copy settings including number of copies, copy size, darkness, and original type, by using the control panel buttons. See “Setting Copy Options” on page 5.7. To clear the settings, use the Clear/Stop button. 5 If necessary, you can use special copy features, such as Poster, Auto Fit, Clone, and 2Sides on 1pg copying. 6 Press Start to begin copying. The display shows the copy processing. NOTES: • You can cancel the copy job during an operation. Press Clear/ Stop, and the copying will stop.
2 Adjust the document guides to the document size. 3 Customize the copy settings including number of copies, copy size, darkness, and original type, by using the control panel buttons. See “Setting Copy Options” on page 5.7. To clear the settings, use the Clear/Stop button. 4 If necessary, you can use special copy features, such as Collation and 2 or 4 Up-copying. 5 Press Start to begin copying. The display shows the copy processing. NOTE: Dust on the ADF glass may cause black lines on the printout.
Setting Copy Options The buttons on the control panel let you select all basic copy options: darkness, document type, copy size, and number of copies. Set the following options for the current copy job before pressing Start to make copies. NOTE: If you press Clear/Stop while setting the copy options, all of the options you have set for the current copy job will be canceled and returned to their default status.
Reduced/Enlarged Copy Using the Reduce/Enlarge button, you can reduce or enlarge the size of a copied image from 25% to 400% when you copy original documents from the document glass or from 25% to 100% from the ADF. Note that the zoom rate available is different depending on the document loading method. To select from the predefined copy sizes: 1 Press Reduce/Enlarge. The default setting appears on the bottom line of the display.
Number of Copies Using the No. of Copies button, you can select the number of copies from 1 to 99. 1 Press No. of Copies. 2 Press the scroll button ( or ) until the number you want appears on the display. Pressing and holding the button allows you to quickly scroll to the number you want. You can enter the value using the number keypad. 3 Press Enter to save the selection.
Clone Copying This special copy feature can be applied only when you place a document on the document glass. If a document is detected in the ADF, Clone copying feature does not work. 1 Place the document to be copied on the document glass, and close the cover. 2 Press Special Copy. 3 Press Special Copy or the scroll button ( or ) until “Clone” displays on the bottom line. 4 Press Enter to make your selection.
Auto Fit Copying A This special copy feature can be applied only when you place a document on the document glass. If a document is detected in the ADF, Auto Fit copying does not work. 1 Place the document to be copied on the document glass, and close the cover. 2 Press Special Copy. 3 Press Special Copy or the scroll button ( or ) until “Auto Fit” appears on the bottom line. 4 Press Enter to make your selection.
3 Press Special Copy or the scroll button ( or ) until “2 sides in 1pg” displays on the bottom line. 4 Press Enter to make your selection. 5 If necessary, customize the copy settings, including number of copies, darkness, and original type, by using the control panel buttons. See “Setting Copy Options” on page 5.7. 6 Press Start to begin copying. Your machine begins scanning the front side. 7 When “Set Backside” displays on the bottom line, open the document cover and flip the document over.
Poster Copying This special copy feature can be applied only when you place a document on the document glass. If a document is detected in the ADF, the Poster copying feature does not work. 1 Place the document to be copied on the document glass and close the cover. 2 Press Special Copy. 3 Press Special Copy or the scroll button ( or ) until “Poster” displays on the bottom line. 4 Press Enter to make your selection.
Changing the Default Settings The copy options, including darkness, original type, copy size and number of copies, can be set to the most frequently used modes. When you copy a document, the default settings are used unless they are changed by using the corresponding buttons on the control panel. To create your own default settings: 1 Press Menu on the control panel until “Copy Setup” appears on the top line of the display. The first menu item, “Default-Change,” appears on the bottom line.
Setting the Time Out Option You can set the time the machine waits before it restores the default copy settings, if you do not start copying after changing them on the control panel. 1 Press Menu on the control panel until “Copy Setup” appears on the top line of the display. 2 Press the scroll button ( or ) to display “Timeout” on the bottom line. 3 Press Enter to access the menu item. 4 Press the scroll button ( or ) until the status you want appears on the display.
MEMO 5.
6 SCANNING Scanning with your machine lets you turn pictures and text into digital files on your computer. Then you can fax or e-mail the files, display them on your web site or use them to create projects that you can print using the SmarThru software, TWAIN driver or the WIA driver. You can also buy optional network card and the Network Scan program to scan.
Scanning Basics This machine offers four ways to scan. These are: • From the control panel on your machine to an application: Use the Scan-to button on the control panel to initiate scanning. Assign the TWAIN-compliant software, such as Adobe Photo Deluxe or Adobe Photoshop, to the machine by selecting it from the list of available applications via the Scan-to button. Before assigning the software program, you must configure the scan list using the Printer Settings Utility. For details, see page 2.48.
Scanning From the Control Panel to an Application 1 Make sure that your machine and computer are turned on and properly connected to each other. 2 Load the document(s) face up into the ADF. OR Place a single document face down on the document glass. For details about loading a document, see page 7.6. 3 Press Scan-to. The first available menu item, “Application,” appears on the bottom line.
Scanning Using the SmarThru SmarThru is the accompanying software for your machine. With SmarThru, scanning is the proverbial piece of cake. Follow these steps to start scanning using the SmarThru: 1 Make sure that your machine and computer are turned on and properly connected to each other. 2 Load the document(s) face up into the ADF. OR Place a single document face down on the document glass. For details about loading a document, see page 7.6.
Allows you to produce professional quality copies. You can make black and white copies of an image if your machine supports it, and customize the copy settings. • Print Allows you to print images you have saved. You can print images in black and white or color mode if your machine supports it. 4 Click Scan To. The Scan To menu bar appears on the SmarThru 4 window. Scan To menu bar Adjust the scan settings. 6 Click to start scanning.
• OCR Scanning an image and performing text recognition. Allows you to scan an image, preview it, and send it to the OCR program for text recognition. - Recommended Scan Option for OCR - Resolution: 200 or 300 dpi - Image Type: Grayscale or Black & White • Web Scanning an image, previewing it, and publishing it on a web site, using the specified file format for the image you want to publish. • Settings Customizing settings of Scan To basic functions.
Scanning Using the WIA Driver Your machine also supports the Windows Image Acquisition (WIA) driver for scanning images. WIA is one of the standard components provided by Microsoft Windows XP and works with digital cameras and scanners. Unlike the TWAIN driver, the WIA driver allows you to scan and easily manipulate images without using additional software. NOTE: The WIA driver works only on Windows XP and USB port. 1 Load the document(s) face up into the ADF.
7 Follow the on-screen instructions to edit the picture after it is copied to your computer. NOTE: If you want to cancel the scan job, press the Clear/Stop button on the control panel. Scanning to USB Flash Drive Using a USB flash drive, you can scan and save documents in the USB flash drive by pressing Scan-to on the control panel. For details about scanning, see “Scanning to USB Flash Drive” on page 10.3. 6.
Scanning Using the Network Scan About Network Scan NOTE: To use this function, you need to purchase and configure the network settings. For details, "Configuring Network Parameters on the Control Panel" on page A.4 Network Scan allows you to scan a document on your machine as a JPEG, TIFF or PDF and save it to a network-connected computer. To use this feature, you must install the Network Scan program on the computer.
Scanning Using Network Scan Using Network Scan you can scan a document from your machine to your computer through the network. If you use SmarThru, you must initiate the scan procedure from the computer. Scanned data will go only to the computer which is directly connected to the machine. Scanned documents can be saved as JPEG, TIFF or PDF files. You can also secure the scanned files by entering a user name and authentication code (PIN) via the number keypad on the front of your machine.
• Color JPEG-200: If you select this option, 200 dpi resolution and JPEG file type will be automatically selected. • Resolution: Select resolutions of 100 dpi, 200 dpi or 300 dpi. NOTE: When you edit an image which has been scanned in 100 dpi resolution, the image may differ from the original image, depending on the program you use. 7 Press the scroll buttons ( or ) until “Start Scanning” displays and press Enter. If you press Enter when the display shows “Logout”, your machine returns to the Standby mode.
Using the Network Scan Driver Adding a Scanner To register your scanner as an authorized network scanner, use the Network Scan Manager window. 1 You can select Start → Programs → Smart Agent Network Scan Manager Æ Smart Agent Network Scan Manager. 2 In the Network Scan Manager window, click the Add Device button, or double-click the Add Device icon. 3 Click Next. 6.
4 Select Browse for a scanner. (recommended), or Connect to this scanner. and enter an IP address for the scanner, and click Next. 5 A list of scanners on your network appears. Select your machine from the list and enter the ID and PIN (Personal Identification Number) you will use. Click Next. • For scanner's name, the model name of scanner you chose will be entered and changeable by users. • You can enter an ID of up to 8 characters. The first character must be a letter. • The PIN must be 4 digits.
Removing a Scanner To remove the authorized scanner, click the Remove Device button and follow the on-screen instruction to complete removing. Use the Help button to see on-line help about the Network Scan program. Setting the properties 1 In the Network Scan Manager window, double-click the scanner icon, or click the Properties button. 2 After setting the properties, click OK. 6.
General Page You can change the name of the scanner. Server Page You can check the scanner’s information. SCANNING 6.
Advanced Page You can set the destination where scanned files are to be stored. You can select the file name format. You can open the scanned document immediately after scanning. Preferences Page You can select the scan area you want. Click User Define to manually enter a scan area. For some scanners, the Scan Area option is not available. You can select scan color, scan resolution, and file type. You can adjust the brightness. You can save and delete your settings and apply the saved settings.
Using Quick Sets 1 Select the setting you want to use from the Quick Sets drop-down list. 2 Click OK or Apply. Deleting Quick Sets 1 Select the setting you want to delete from the Quick Sets drop-down list. 2 Click Delete. Scanning using the Network Scan driver 1 Check the scanner’s status by checking the scanner icon. See the next page. 2 Configure the network scanner settings. See “Setting the properties” on page 6.14. 3 Load the document you want to scan to the scanner you want to use.
MEMO 6.
7 FAXING This chapter gives you information about using your machine as a fax machine.
Setting Up the Fax System Changing the Fax Setup options 1 Press Menu until “Fax Setup” appears on the top line of the display. The first available menu item, “Receive Mode,” displays on the bottom line. 2 Press the scroll button ( or ) until you see the desired menu item on the bottom line and press Enter. 3 Use the scroll button ( or ) to find the desired status or use the number keypad to enter the value for the option you have selected. 4 Press Enter to make your selection.
Available Fax Setup Options Option Description Receive Mode You can select the default fax receiving mode. • In Tel mode, you can receive a fax by picking up the handset of the extension phone and then pressing the receive start code (see page 7.4). Alternatively, you can press On Hook Dial (you can hear a fax tone from the remote machine) and then press Start on the control panel of your machine. • In the Fax mode, the machine answers an incoming call and immediately goes into fax reception mode.
Option Description MSG Confirm You can set your machine to print a report showing whether a transmission was successful, how many pages were sent, and more. The available options are On, Off, and On-Err, which prints only when a transmission is not successful. Auto Report This produces a report with detailed information about the previous 50 communications operations, including time and dates. The available options are On or Off.
Option Description DRPD Mode You can receive a call using the Distinctive Ring Pattern Detection (DRPD) feature, which enables a user to use a single telephone line to answer several different telephone numbers. In this menu, you can set the machine to recognize which ring patterns to answer. For details about this feature, see page 7.17. DT Detection The Dial Tone Detection feature can ensure that your telephone exchange is ready to receive the dialing.
Sending a Fax Loading a Document You can use the Automatic Document Feeder (ADF) or the document glass to load an original document for faxing. Using the ADF, you can load up to 50 sheets of 75 g/m2 (20 lb) paper at a time. You can, of course, place only one sheet at a time on the document glass. For details about preparing a document, see page 5.3. To fax a document using the Automatic Document Feeder (ADF): 1 Load the document face up into the ADF. You can insert up to 50 sheets at a time.
2 Adjust the document guide on the ADF to match the width of the document. NOTE: Dust on the ADF glass may cause black lines on the printout. Keep it always clean. To fax a document from the document glass: 1 Lift and open the document cover. 7 FAXING 7.
2 Place the document face down on the document glass and align it with the registration guide at the top left corner of the glass. NOTE: Make sure that no other documents are in the ADF (Automatic Document Feeder). If a document is detected in the ADF, the machine gives it priority over the document on the document glass. 3 Close the document cover. NOTES: • If you are copying a page from a book or magazine, lift the cover until its hinges are caught by the stopper and then close the cover.
Selecting the Paper Tray After loading the print material for fax output, you have to select the paper tray you will use for the fax job. 1 Press Menu on the control panel. The first available menu, item “Paper Setting,” appears on the top line of the display. 2 Press the scroll button ( or ) until “Fax Tray” appears on the bottom line of the display. 3 Press Enter. 4 Press the scroll button ( or ) until the paper tray you want appears on the display. You can select Tray1, Tray2, Tray1/2, or Auto.
The document types recommended for the resolution settings are described in the table below: Mode Recommended for: Standard Documents with normal sized characters. Fine Documents containing small characters or thin lines or documents printed using a dot-matrix printer. Super Fine Documents containing extremely fine detail. Super Fine mode is enabled only if the machine with which you are communicating also supports the Super Fine resolution. See the notes below.
Sending a Fax Automatically 1 Load the document(s) face up into the ADF. OR Place a single document face down on the document glass. For details about loading a document, see page 7.6. 2 Press Facsimile. 3 Adjust the document resolution to suit your fax needs (see page 7.9). If you need to change the darkness, see page 7.3. 4 Enter the remote fax phone number using the number keypad. You can use one-touch keypad, speed dial, or group dial numbers.
Sending a Fax Manually 1 Load the document(s) face up into the ADF. OR Place a single document face down on the document glass. For details about loading a document, see page 7.6. 2 Adjust the document resolution to suit your fax needs (see page 7.9). If you need to change the darkness, see page 7.3. 3 Press On Hook Dial. You hear a dial tone. 4 Enter the receiving fax machine’s number using the number keypad. You can use one-touch keypad. For details about storing a number, see page 7.19.
Confirming Transmission When the last page of your document has been sent successfully, the machine beeps and returns to Standby mode. When something goes wrong while sending your fax, an error message appears on the display. For a list of error messages and their meanings, see page 9.12. If you receive an error message, press Clear/Stop to clear the message and try to send the document again. You can set your machine to print a confirmation report automatically each time sending a fax is completed.
Receiving a Fax About Receiving Modes • In Fax mode, the machine answers an incoming fax call and immediately goes into the fax reception mode. • In Tel mode, you can receive a fax by pressing On Hook Dial (you can hear a fax tone from the sending machine) and then pressing Start on the control panel of your machine. You can also pick up the handset of the extension phone and then press the receive start code (see page 7.4).
Loading Paper for Receiving Faxes The instructions for loading paper in the paper tray are the same whether you are printing, faxing, or copying, except that faxes can only be printed on Letter-, A4-, or Legal-sized paper. For details about loading paper and setting the paper size in the tray, see page 2.7 and page 2.21. Receiving Automatically in Fax Mode Your machine is preset to Fax mode at the factory.
Receiving Automatically in Ans/Fax Mode To use this mode, you must attach an answering machine to the EXT jack on the back of your machine. See page 2.11. If the caller leaves a message, the answering machine stores the message as it would normally. If your machine detects a fax tone on the line, it automatically starts to receive the fax.
Receiving Faxes Using the DRPD Mode “Distinctive Ring” is a telephone company service which enables a user to use a single telephone line to answer several different telephone numbers. The particular number someone uses to call you is identified by different ringing patterns, which consist of various combinations of long and short ringing sounds.
If the DRPD setup fails, “DRPD Ring Error” appears. Press Enter when “DRPD Mode” displays and retry from step 3. 6 To return to Standby mode, press Clear/Stop. When the DRPD feature is set up, the DRPD option is available in the Receive Mode menu. To receive faxes in the DRPD mode, you need to set the menu to DRPD; see page 7.5. NOTES: • DRPD must be set up again if you re-assign your fax number, or connect the machine to another telephone line.
Automatic Dialing One-touch Dialing The 20 one-touch buttons on the control panel lets you store frequently-used fax numbers and dial a number automatically with the touch of a button. Using the Shift button, you can store up to 40 fax numbers on the one-touch buttons. Storing a Number for One-touch Dialing 1 Press and hold one of the one-touch dial buttons for about 2 seconds. If you want to use one-touch dial buttons from 21 to 40, press Shift and hold down the one-touch dial button for about 2 seconds.
5 To store more numbers, press a one-touch button and repeat steps 2 through 4. OR To return to Standby mode, press Clear/Stop. NOTE: The Printer Settings Utility allows you to store speed dial and group dial-registered numbers, see page 2.48. Sending a Fax using a One-touch Number 1 Load the document(s) face up into the ADF. OR Place a single document face down on the document glass. For details about loading a document, see page 7.6. 2 Adjust the document resolution to suit your fax needs (see page 7.
Speed Dialing You can store up to 200 frequently dialed numbers in one, two, or three-digit speed dial locations (0-199). Storing a Number for Speed Dialing 1 Press Phone Book on the control panel. 2 Press Phone Book or the scroll button ( or ) to display “Store&Edit” on the bottom line of the display. Press Enter. 3 Press Enter when “Speed Dials” appears on the display. The display prompts you to enter a location number, showing the first available number.
Sending a Fax using a Speed Dial Number 1 Feed the document(s) face up into the ADF. Or Place a single document face down on the document glass. For details about loading a document, see page 7.6. 2 Adjust the document resolution to suit your fax needs (see page 7.9). If you need to change the darkness, see page 7.3. 3 Enter the speed dial number. • For a one-digit speed dial number, press and hold the appropriate digit button.
Group Dialing If you frequently send the same document to several destinations, you can create a group of these destinations and set them under a group dial location. This enables you to use a group dial number setting to send the same document to all the destinations in the group. Setting a Group Dial Number 1 Press Phone Book on the control panel. 2 Press Phone Book or the scroll button ( or ) to display “Store&Edit” on the bottom line of the display. Press Enter.
11 Press Enter when the name appears correctly or without entering a name. 12 If you want to assign another group, press Enter and repeat from step 5. OR To return to Standby mode, press Clear/Stop. NOTE: You cannot include one group dial number in another group dial number. Editing Group Dial Numbers You can delete a specific speed dial number from a selected group or add a new number to the selected group. 1 Press Phone Book on the control panel.
10 To change the group name, press Upper Level. 11 Enter a new group name and press Enter. 12 If you want to edit another group, press Enter and repeat from step 5. Or To return to Standby mode, press Clear/Stop. Sending a Fax Using Group Dialing (Multi-address Transmission) You can use group dialing for Broadcast or Delayed transmissions. Follow the procedure of the operation (Broadcast fax: see page 7.28, Delayed fax: see page 7.29, Priority fax: see page 7.31).
Searching for a Number in Memory There are two ways to search for a number in the machine’s memory. You can either scan from A to Z sequentially, or you can search using the first letter of the name associated with the number. Searching Sequentially through the Memory 1 Press Phone Book. 2 Press Enter when “Search&Dial” appears on the display. 3 Press the scroll button ( or ) to scroll through the machine’s memory until the name and number you want to dial display.
Printing a Phone Book List You can check your automatic dial setting by printing a Phone Book list. 1 Press Phone Book. 2 Press Phone Book or the scroll button ( or ) until “Print” appears on the bottom line and press Enter. A list showing your one-touch dial, speed dial, and group dial entries prints out. 7 FAXING 7.
Other Ways to Fax Sending Broadcast Faxes Using the Broadcasting button on the control panel, you can use the broadcast fax feature, which allows you to send a document to multiple locations. Documents are automatically stored in memory and sent to a remote station. After transmission, the documents are automatically erased from memory. 1 Load the document(s) face up into the ADF. OR Place a single document face down on the document glass. For details about loading a document, see page 7.6.
7 When you finish entering fax numbers, press 2 to select “No” at the Another No. prompt. The document is scanned into memory before transmission. The display shows memory capacity and the number of pages being stored in memory. For a document placed on the document glass, the display asks if you want to load another page. Select “1.Yes” to add. Otherwise, select “2.No.” 8 The machine begins sending the document to the numbers you entered in the order in which you entered them.
NOTE: The Another No. prompt does not appear if you have added numbers for another broadcast or delay fax job. You must wait until the job is completed. 7 To enter more fax numbers, press 1 to select “Yes” and repeat steps 5 and 6. You can add up to 10 destinations. Note that you cannot use group dial numbers for another fax number. 8 When you finish entering fax numbers, press 2 to select “No” at the Another No. prompt. The display asks you to enter a name.
Sending a Priority Fax Using the Priority Fax feature, a high priority document can be sent ahead of reserved operations. The document is scanned into memory and transmitted when the current operation is finished. In addition, priority transmission will interrupt a broadcast operation between stations (i.e., when the transmission to station A ends, before transmission to station B begins) or between redial attempts. 1 Load the document(s) face up into the ADF.
For a document placed on the document glass, the display asks if you want to load another page. Select “1.Yes” to add. Otherwise, select “2.No.” 9 The machine shows the number being dialed and begins sending the document. Adding Documents To a Scheduled Fax You can add documents to a delayed transmission previously reserved in your machine’s memory. 1 Load the document(s) face up into the ADF. OR Place a single document face down on the document glass. For details about loading a document, see page 7.6.
Canceling a Scheduled Fax 1 Press Menu until “Fax Feature” appears on the top line of the display. 2 Press the scroll button ( or ) to display “Cancel Job” on the bottom line and press Enter. The display shows the last job reserved in memory. 3 Press the scroll button ( or ) until you see the fax job you want to cancel, and press Enter. 4 When the display confirms your selection, press 1 to select “Yes.” The selected job is canceled and the machine returns to Standby mode.
Additional Features Using Secure Receiving Mode You may need to prevent your received faxes from being accessed by unauthorized people. You can turn on Secure Receiving mode to restrict printing of received faxes when the machine is unattended. In Secure Receiving mode, all incoming faxes go into memory. When the mode is deactivated, any stored faxes are printed. To turn Secure Receiving mode on: 1 Press Menu until “Advanced Fax” appears on the top line of the display.
2 Press the scroll button ( or ) to display “Print” on the bottom line and press Enter. 3 Enter the four-digit passcode and press Enter. The machine prints all of the faxes stored in memory. To turn Secure Receiving mode off: 1 Access the Secure Receive menu by following steps 1 and 2 on page 7.34. 2 Press the scroll button ( or ) to display “Off” on the bottom line and press Enter. 3 Enter the four-digit passcode and press Enter.
System Data List This list shows the status of the user-selectable options. You may print this list to confirm your changes after changing any settings. Schedule Information List This list shows the document(s) currently stored for Delayed faxes. The list shows the starting time(s) and type(s) of operation(s). Message Confirmation Report This report shows the fax number, the number of pages, the elapsed time of the job, the communication mode, and the communication results for a particular fax job.
Printing a Report 1 Press Menu until “Report” appears on the top line of the display. The first available menu item, “Phone Book,” displays on the bottom line. 2 Press the scroll button ( or ) to display the report or list you want to print on the bottom line.
5 You can exit from Setup mode at any time by pressing Clear/Stop. Advanced Fax Setting Options Option Description You can set the machine to send a copy of all outgoing faxes to a specified destination, in addition to the fax numbers you entered. Send Forward Select Off to turn this feature off. Select On to turn this feature on. You can set the number of the fax machine to which faxes are to be sent.
Option Prefix Dial Stamp RCV Name Description You can set a prefix dial number of up to five digits. This number dials before any automatic dial number is started. It is useful for accessing a PABX exchange. This option allows the machine to automatically print the page number, and the date and time of reception at the bottom of each page of a received document. Select Off to turn this feature off. Select On to turn this feature on.
MEMO 7.
8 MAINTENANCE This chapter provides information for maintaining your machine and the toner cartridge.
Clearing the Memory You can selectively clear information stored in your machine’s memory. NOTE: Before clearing the memory, make sure that all fax jobs have been completed. 1 Press Menu on the control panel until “Maintenance” appears on the top line of the display. 2 Press the scroll button ( or ) until you see “Clear Settings” on the bottom line and press Enter. The first available menu item, “All Settings,” displays on the bottom line.
Cleaning Your Machine To maintain print quality, follow the cleaning procedures below each time the toner cartridge is replaced or if print quality problems occur. NOTES: • Cleaning the cabinet of the machine with cleaning materials containing large amounts of alcohol, solvent, or other strong substances can discolor or crack the cabinet. • While cleaning the inside of the machine, be careful not to touch the transfer roller, located underneath the toner cartridge.
NOTES: • To prevent damage to the toner cartridge, do not expose it to light for more than a few minutes. Cover it with a piece of paper, if necessary. • Do not touch the green underside of the toner cartridge. Use the handle on the cartridge to avoid touching this area. 3 With a dry lint-free cloth, wipe away any dust and spilled toner from the toner cartridge area and the toner cartridge cavity. NOTE: Do not touch the black transfer roller inside the machine.
Cleaning the Scan Unit Keeping the scan unit clean helps ensure the best possible copies. We suggest that you clean the scan unit at the start of each day and during the day, as needed. 1 Slightly dampen a soft lint-free cloth or paper towel with water. 2 Open the document cover. 3 Wipe the surface of the document glass and ADF glass until it is clean and dry. White sheet Document cover ADF glass Document glass 4 Wipe the underside of the white document cover and white sheet until it is clean and dry.
Maintaining the Toner Cartridge Toner cartridge storage To get the most from the toner cartridge, keep the following guidelines in mind: • Do not remove the toner cartridge from its package until ready for use. • Do not refill the toner cartridge. The machine warranty does not cover damage caused by using a refilled cartridge. • Store toner cartridges in the same environment as your machine. • To prevent damage to the toner cartridge, do not expose it to light for more than a few minutes.
Redistributing Toner When the toner cartridge is near the end of its life, white streaks or light printing occurs. The LCD displays the warning message, “Toner Low.” You can temporarily reestablish print quality by redistributing the remaining toner in the cartridge. In some case, white streaks or light printing still occurs even after you have redistributed the toner. 1 Open the front door.
Replacing the Toner Cartridge When the display on the control panel shows the warning message, “Toner Empty” or “[Toner Empty] Replace Toner,” the machine stops printing. The incoming faxes are saved in memory. At this stage, the toner cartridges needs to be replaced. NOTE: You can set the machine to ignore the “Toner Empty” message and to continue printing except for Fax printing. 1 Open the front door. 2 Lightly pushing the used cartridge down, pull it out. 8.
3 Unpack the new toner cartridge and gently roll it horizontally 5 or 6 times to distribute the toner evenly inside the cartridge. Save the box and the plastic bag for shipping. NOTES: • If toner gets on your clothing, wipe it off with a dry cloth and wash clothing in cold water. Hot water sets toner into fabric. • Do not touch the green underside of the toner cartridge. Use the handle on the cartridge to avoid touching this area. 4 Hold the toner cartridge by the handle.
5 Close the front door. Setting the Notify Toner Option If you set the Notify Toner menu option to “On,” your machine automatically sends a fax to your service company or the dealer to notify them that your machine requires a new toner cartridge when the toner cartridge needs to be replaced. The fax number is preset by your dealer when you bought your machine. 1 Press Menu on the control panel until “Maintenance” appears on the top line of the display.
Cleaning the Drum If there are streaks or spots on your print, the OPC drum of the toner cartridge may require cleaning. 1 Before starting the cleaning procedure, make sure that paper is loaded in the machine. 2 Press Menu on the control panel until “Maintenance” appears on the top line of the display. The first available menu item, “Clean Drum,” displays on the bottom line. 3 Press Enter. The first available menu item, “Yes” displays on the bottom line. 4 Press Enter.
Ignoring the Toner Empty Message When the toner cartridge is nearly empty, the machine shows the “Toner Empty” or “[Toner Empty] Replace Toner” message and stops printing. In this case, this machine saves incoming faxes in memory. You can set the machine to ignore the “Toner Empty” message when it displays and to continue printing only for copy and printer mode, even though print quality is not optimal. NOTE: This feature does not work for the “[Toner Empty] Replace Toner” message.
Setting E-mail Notification This feature allows you to know your machine’s status through your e-mail. To set E-mail Notification, you need to enter some information in the Web Image Monitor Type 103. In the Web Browser address bar, enter your machine’s IP address you assigned. Then the Web Image Monitor Type 103 opens. It is consist of the Information, Machine Setup, Network Settings, Maintenance and support tabs.
NOTES: • You can not select a web mail server with no SMTP support as a SMTP server. • Do not change port number unless you have no problem relating to firewall. • SMTP Requires Authentication: check if the SMTP server need to be authenticated. • SMTP Server Login: enter your login name. • SMTP Server Password: enter your login password. • SMTP Server Connection Timeout: enter the timeout value. Within the timeout value, you have to access the SMTP server. You can enter from 30 to 120 seconds.
In the Select Notification section In this section, you can select various settings. • Consumable Shortage Warning: select Off not to send the consumable shortage warning mail or After the remaining level is approximately 20% to send e-mail when the remaining items are almost at the end of their life. NOTE: Remaining level will follow in system and there is a possibility this percentage being different.
Setting the Contact Information tab Select the Support tab to know and enter some information in the Contact Information section. • Name: enter the e-mail sender’s name like your office name. • Phone Number: enter a phone number recorded in the Email Notification mail. • Location: enter a position information recorded in the Email Notification mail. • Address: enter the sender’s e-mail address. NOTE: It is possible that Firewall in the network will prevent e-mail transmission. 8.
9 TROUBLESHOOTING This chapter gives helpful information for what to do if you encounter an error.
Clearing Document Jams When a document jams while passing through the ADF (Automatic Document Feeder), “Document Jam” appears on the display. Input Misfeed 1 Remove any remaining page(s) from the ADF. 2 Open the ADF cover. 3 Rotate the bushing on the right end of the ADF roller toward the ADF ( 1 ) and remove the roller from the slot ( 2 ). Pull the document gently to the left and out of the ADF. 9.
4 Align the left end of the ADF roller with the slot and push the right end of the ADF roller into the right slot ( 1 ). Rotate the bushing on the right end of the roller toward the document input tray ( 2 ). 5 Close the ADF cover. Then load the removed page(s), if any, back into the ADF. NOTE: To prevent document jams, use the document glass for thick, thin, or mixed paper-type documents. Exit Misfeed 1 Remove any remaining page(s) from the ADF.
3 Close the document cover. Then load the removed page(s), if any, back into the ADF. Roller Misfeed 1 Remove any remaining page(s) from the ADF. 2 Open the document cover. 3 Turn the release knob so that you can easily seize the misfed page, and remove the page from the roller or the feed area by carefully pulling it to the right using both hands. 4 Close the document cover. Then load the removed page(s), if any, back into the ADF. 9.
Clearing Paper Jams When a paper jam occurs, “Paper Jam” appears on the display. Refer to the table below to locate and clear the paper jam. Message Location of Jam Go to Paper Jam 0 Open/Close Door In the paper tray (Tray 1 or Tray 2) below and page 9.6 Paper Jam 1 Open/Close Door In the paper exit area page 9.9 Paper Jam 2 Check Inside In the fuser area or around the toner cartridge. page 9.7 MP Tray Jam In the Multipurpose tray page 9.
3 Remove the jammed paper by gently pulling it straight out. If there is any resistance and the paper does not move when you pull, or if you cannot see the paper in this area, check the fuser area around the toner cartridge. See page 9.7. 4 Insert the paper tray into the machine until it snaps into place. 5 Open and close the front door to resume printing. In Optional Tray 2 1 Pull the optional Tray 2 open. 2 Remove the jammed paper from the machine.
4 Pull the paper straight up and out. 5 Insert Tray 1 into the machine until it snaps into place. 6 Open and close the front door to resume printing. In the Fuser Area or Around the Toner Cartridge WARNING: The fuser area is hot. Take care not to burn your fingers when removing paper from the machine. 1 Open the front door and pull the toner cartridge out, lightly pushing it down. 9 TROUBLESHOOTING 9.
2 Remove the jammed paper by gently pulling it straight out. 3 Replace the toner cartridge and close the front door. Printing automatically resumes. 9.
In the Paper Exit Area 1 Open and close the front door. The jammed paper automatically exits the machine. If the paper does not exit, continue to step 2. 2 Gently pull the paper out of the front output tray. Skip to step 6. 3 If there is any resistance and the paper does not move when you pull, or if you cannot see the paper in the front output tray, open the rear door. 9 TROUBLESHOOTING 9.
4 Remove the jammed paper by gently pulling it straight out. 5 Close the rear door. 6 Open and close the front door to resume printing. In the Multipurpose Tray “MP Tray Jam” appears on the display when you try to print using the Multipurpose tray and the machine does not detect paper. This may be a lack of paper or improper paper loading. If the paper is not feeding properly, pull the paper out of the machine. To resume printing, open and close the front door. 9.
Tips for Avoiding Paper Jams By selecting the correct paper types, most paper jams can be avoided. When a paper jam occurs, follow the steps outlined in “Clearing Paper Jams” on page 9.5. • Follow the procedures in “Loading Paper” on page 2.7. Ensure that the adjustable guides are positioned correctly. • Do not overload the paper tray. Ensure that the paper is below the paper capacity mark on the inside wall of the paper tray. • Do not remove paper from the tray while your machine is printing.
Clearing LCD Error Messages Display Meaning Suggested solutions Cancel ? 1:Yes 2:No Your machine’s memory has become full while trying to store a document into memory. To cancel the fax job, press the 1 button to accept “Yes.” If you want to send there pages that have been successfully stored, press the 2 button to accept “No.” You should send the remaining pages later, when memory is available. [Comm. Error] The machine has a communication problem. Ask the sender to try again.
Display Meaning Suggested solutions [Incompatible] The remote machine did not have the requested feature, such as a delayed transmission. This message also occurs if the remote machine does not have enough memory space to complete the operation you are attempting. Reconfirm the remote machine’s features. [Jam 1] or [No Cartridge] Paper has jammed in the fuser area. Or, the toner cartridge is not installed. Clear the jam. See page 9.7. Or, install the toner cartridge. See page 2.5.
Display Meaning Suggested solutions [No Answer] The receiving fax machine has not answered after several redial attempts. Try again. Make sure that the receiving machine is operational. No. Not Assigned The one-touch or speed dial location you tried to use has no number assigned to it. Dial the number manually using the number keypad or assign the number. For storing a number, see “Automatic Dialing” on page 7.19. Invalid Cartridge Or No Cartridge You have used an unauthorized cartridge.
Display Meaning Suggested solutions Scanner Locked The scanner module is locked Unlock the scanner (see page 2.3) and press Clear/Stop. [Stop Pressed] The Clear/Stop button has been pressed during a copy or fax operation. Try again. Toner Empty Or [Toner Empty] Replace Toner The toner cartridge has run out. The machine stops printing. Replace the toner cartridge with a new one. See page 8.8. [Toner Low] The toner is almost empty. Take out the toner cartridge and gently shake it.
Solving Other Problems The following chart lists some conditions that may occur and the recommended solutions. Follow the suggested solutions until the problem is corrected. If the problem persists, please call for service. Paper Feeding Problems Condition Suggested solutions Paper is jammed during printing. Clear the paper jam. See page 9.5. Paper sticks together. • Ensure that there is not too much paper in the paper tray.
Printing Problems Condition The machine does not print. The machine selects print materials from the wrong paper source. Possible cause Suggested solutions The machine is not receiving power. Check the power cord connections. Check the power switch and the power source. The machine is not selected as the default printer. Select Printer Driver Type 103 PCL 6 as your default printer in your Windows. Check the machine for the following: • The front door is not closed. • Paper is jammed.
Condition A print job is extremely slow. Half the page is blank. The machine prints, but the text is wrong, garbled, or incomplete. Possible cause Suggested solutions The job may be very complex. Reduce the complexity of the page or try adjusting the print quality settings. The maximum print speed of your machine is 22 PPM for Letter-sized paper and 20 PPM for A4-sized paper. If you are using Windows 98/Me, the Spooling Setting may be set incorrectly.
Condition Pages print, but are blank. The illustrations print incorrectly in Adobe Illustrator. Possible cause Suggested solutions The toner cartridge is defective or out of toner. Redistribute the toner, if necessary. See page 8.7. If necessary, replace the toner cartridge. The file may have blank pages. Check the file to ensure that it does not contain blank pages. Some parts, such as the controller or the board, may be defective. Contact a service representative.
Condition Toner specs AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc Dropouts AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc Vertical lines AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc Gray background AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc 9.20 TROUBLESHOOTING Suggested solutions • The paper may not meet specifications; for example, the paper is too moist or too rough. See “Paper Specifications” on page C.6. • The transfer roller may be dirty. Clean the inside of your machine. See “Cleaning the Inside” on page 8.3.
Condition Suggested solutions Toner smear • Clean the inside of the machine. See “Cleaning the Inside” on page 8.3. • Check the paper type and quality. See “Paper Specifications” on page C.6. • Remove the toner cartridge and install a new one. See “Replacing the Toner Cartridge” on page 8.8. Vertical repetitive defects If marks repeatedly appear on the printed side of the page at even intervals: • The toner cartridge may be damaged.
Condition Page skew AaBbCc AaBbC AaBbCcc AaBbCc AaBbCc Suggested solutions • Ensure that the paper is loaded properly. • Check the paper type and quality. See “Paper Specifications” on page C.6. • Ensure that the paper or other material is loaded correctly and the guides are not too tight or too loose against the paper stack. Curl or wave • Ensure that the paper is loaded properly. • Check the paper type and quality. Both high temperature and humidity can cause paper curl.
Condition Suggested solutions Loose toner • Clean the inside of the machine. See “Cleaning the Inside” on page 8.3. • Check the paper type and quality. See “Paper Specifications” on page C.6. • Remove the toner cartridge and install a new one. See “Replacing the Toner Cartridge” on page 8.8. • If the problem persists, the machine may require repair. Contact a service representative.
Copying Problems Condition Suggested solutions Copies are too light or too dark. Use the Darkness button to darken or lighten the background of the copies. Smears, lines, marks, or spots appears on copies. • If defects are on the original, press the Darkness button to lighten the background of your copies. • If no defects are on the original, clean the scan unit. See page 8.5. Copy image is skewed.
Scanning Problems Condition Suggested solutions The scanner does not work. • Make sure that you place the document to be scanned face down on the document glass, or face up in the Automatic Document Feeder. • There may not be enough available memory to hold the document you want to scan. Try the Prescan function to see if that works. Try lowering the scan resolution rate. • Check that the USB or parallel cable is connected properly. • Make sure that the USB or parallel cable is not defective.
Condition Suggested solutions Message appears on your computer screen: • “Device can't be set to the H/W mode you want.” • “Port is being used by another program.” • “Port is Disabled. • “Scanner is busy receiving or printing data. When the current job is completed, try again.” • “Invalid handle.” • “Scanning has failed.” • There may be a copying or printing job in progress. When that job is complete, try your job again. • The Selected port is currently being used. Restart your computer and try again.
Condition Suggested solutions The machine does not send. • Make sure that the document is loaded in the ADF or on the document glass. • “TX” should show up on the display. • Check the fax machine you are sending to, to see if it can receive your fax. The incoming fax has blank spaces or is of poorquality. • • • • Some of the words on an incoming fax are stretched. The fax machine sending you the fax had a temporary document jam. There are lines on the documents you send.
Solving Network Printing Problems General Problems Condition Suggested solutions System does not function with some wrong values entered by mistake while configuring. Possibly the parameters in the network card are corrupted. Restart the system and set to factory defaults. See “Restoring the Network Configuration” on page A.8. Not able to access from SNMP Manager. Try pinging from the same system on which SNMP manager is running.
Windows Problems Condition Suggested solutions The test page is not printed. Turn off the printer, then turn it back on. Set IP is unable to automatically detect printers. 1.Check LAN cable is connected to the printers. • Check LAN cable is connected to the printers yourself. • Make sure that there are the connected printers shown in network neighborhood. If not, check the communication status of the printers. • If IP address is assigned to the computers, try ping command. 2.
Condition I can’t use the Network Scan Manager program. 9.30 TROUBLESHOOTING Suggested solutions Check your operating system. Supporting operating systems are Windows 98/Me/ NT4.0/2000/XP.
10 USING USB FLASH DRIVE This chapter explains how to use a USB flash drive with your machine.
About USB Flash Drives USB flash drives are available with various memory capacities to give you enough room to store documents, presentations, downloaded music and videos, high resolution photographs, or whatever other files you want to take with you. Simply insert a USB flash drive into the USB port in the front of your machine and your machine will automatically detect it as a removable disk drive. Then you can do the following: • Scan documents and save them on the USB flash drive.
To install a USB flash drive, insert it into the USB port in the front of your machine. Once you have installed the USB flash drive, you can immediately print files stored on it. Scanning to USB Flash Drive You can scan a document and save the scanned image on the USB flash drive. There are two ways of doing this: you can scan to the USB flash drive using the default settings, or you can manually select your own settings. Scanning With Default Settings 1 Load the document face up into the ADF.
5 Press Enter to start scanning. The scanned image is saved on the USB flash drive. 6 When a document is loaded on the document glass, the display shows “Another Page?” on the top line after the page has been scanned into memory. If you have another page, remove the scanned page and place the next page on the glass. Select “Yes”. Repeat as necessary. After all of the pages have been scanned, select “No” when the display asks “Another Page?.” 7 To return to Standby mode, press Clear/Stop.
9 If you selected “BMP” in step 7, you are asked to select a color format, Color, Gray, or Mono, by pressing the scroll button ( or ). If you selected “PDF” in step 7, you are asked to select a color format, Color or Mono, by pressing the scroll button ( or ). You can save a multiple-page document as a single file, the machine displays “Multi Page” and offers you the choice of “On” or “Off.
Managing the USB Flash Drive Changing the Default Settings When you scan a document to the USB flash drive, the default scan options, including scan size and scan format, can be set to the most frequently used modes. These settings are only available when you scan to the USB flash drive. 1 Make sure that the USB flash drive is inserted into the USB port in the front of the machine. If necessary, insert the USB flash drive. See page 10.2. 2 Press Scan-to on the control panel.
12 If you selected “BMP” in step 10, you are asked to select a color format, Color, Gray, or Mono, by pressing the scroll button ( or ). If you selected “PDF” in step 10, you are asked to select a color format, Color, or Mono, by pressing the scroll button ( or ). You can save a multiple-page document as a single file, the machine displays “Multi Page” and offers you the choice of “On” or “Off.
6 Press the scroll button( or ) until you find the folder or file you want and then press Enter. If you see “D” in the front of a folder name, there are one or more folders in the selected folder. 7 If you selected a file in step 6, the display shows the size of the file for about 2 seconds. Go to the next step. If you selected a folder, the first file contained in that folder appears on the bottom line of the display. You can view the other files in the folder by pressing the scroll button ( or ).
6 When the display asks you to confirm your selection, select “Yes” to format the USB flash drive. To cancel your selection, select “No” by pressing the scroll button ( or ). Viewing the USB Memory Status You can check the amount of memory space available for scanning and saving documents. 1 Make sure that the USB flash drive is inserted into the USB port in the front of the machine. If necessary, insert the USB flash drive. See page 10.2. 2 Press Scan-to on the control panel.
Printing From the USB Flash Drive You can directly print files stored on the USB flash drive. You can print TIFF, BMP, JPEG, and PRN files. Direct Print option supports: • PRN : PCL6 Compatible • BMP : BMP Uncompressed • TIFF : TIFF 6.0 Baseline Copyright© 1988-1997, Sam Leffler Copyright© 1991-1997, Silicon Graphics, Inc. • JPEG : JPEG Baseline Copyright© 1991-1998, Thomas G.
5 After printing the file, the display asks if you want to print another job. Select “Yes” to print anther jobs, and repeat from step 2. Otherwise, select “No”. 6 To return to Standby mode, press Clear/Stop. Backing Up Data Your data in the machine’s memory are accidentally erased due to power failure or storage failure. Backup helps you protect your Phone Book entries and the system settings by storing them as backup files on the USB flash drive. To back up the data: 1 Insert the USB flash drive.
To restore the data: 1 Insert the USB flash drive. For details, see page 10.2. 2 Press Menu until “Machine Setup” appears on the top line of the display. 3 Press the scroll button ( or ) until you see “Import Setting” on the bottom line and press Enter. 4 Select the data type you want to restore, either “Phone Book” or “All Settings” and press Enter. 5 Select the file you want to restore and press Enter. The first available menu item, “Yes,” appears on the bottom line.
A USING YOUR MACHINE A NETWORK ON If you work in a networked environment, the machine can be shared by other users on the network.
Setting Up a Locally-Shared Machine In Windows 98/Me NOTE: Printer driver does not support Windows 95. Setting Up the Host Computer 1 Start Windows. 2 From the Start menu, select Control Panel from Settings and double-click on the Network icon. 3 Check the File and Print Sharing box, and click OK. Close the window. 4 From the Start menu, select Printers from Settings and double-click your machine name. 5 Select Properties in the Printer menu. 6 Click the Sharing tab and check the Shared As box.
8 From the Details tab, select the printer port and click OK. In Windows NT 4.0/2000/XP Setting Up the Host Computer 1 Start Windows. 2 For Windows NT 4.0/2000, from the Start menu, select Settings and then Printers. For Windows XP, from the Start menu, select Printers and Faxes. 3 Double-click your machine icon. 4 From the Printer menu, select Sharing. 5 For Windows NT 4.0, check the Shared box. For Windows 2000, check the Shared As box. For Windows XP, check the Share this printer box.
9 In the Enter a port name field, enter the shared name. 10 Click OK and click Close. 11 For Windows NT 4.0, click OK. For Windows 2000/XP, click Apply and click OK. Setting Up a Network-Connected Machine You have to set up the network protocols on the machine to use it as your network printer. You can configure the basic network parameters through the machine’s control panel.
• DHCP: Dynamic Host Configuration Protocol • BOOTP: Bootstrap Protocol A Printing a Network Configuration Page The Network Configuration page shows how the network interface card on your machine is configured. The default settings which are suitable for most applications are enabled. 1 Press Menu until you see “Network Setup” on the top line of the display. 2 Press the scroll button ( or ) until “Print Net CFG” displays on the bottom line. 3 Press Enter.
6 Press Enter to save the selection. 7 Press Clear/Stop to return to Standby mode. Configuring TCP/IP Your machine can be set up with a variety of TCP/IP networks information, such as an IP address, a Subnet Mask, and a Gatway. There are several ways in which your machine can be assigned a TCP/IP address, depending on your network. • Static Addressing: A TCP/IP address is assigned manually by the system administrator.
An IP address consists of 4 bytes. A Enter a number between 0 and 255 for each byte. 7 Press the scroll button ( or ) to enter a number between 0 and 255 and press Enter or Upper Level to move between bytes. Enter a number using the number keypad and use the scroll button ( or ) to move between bytes. 8 Repeat step 7 to complete the address from the 1st byte to the 4th byte. 9 Press Enter.
Restoring the Network Configuration You can return the network configuration to its default settings. 1 Press Menu until you see “Network Setup” on the top line of the display. 2 Press the scroll button ( or ) until “Set To Default” displays on the bottom line. 3 Press Enter. The first available menu item, “Yes,” displays on the bottom line. 4 Press Enter to restore the network configuration. 5 Power the machine off and back on, or reboot the network interface card.
B INSTALLING MACHINE OPTIONS Your machine has been optimized to meet most of your printing needs. Recognizing that each user may have different requirements, however, there are several options available to enhance your machine’s capabilities.
Installing Memory DIMM Your machine has dual in-line memory module (DIMM) slot. Use this DIMM slot to install more memory option for the machine. NOTES: • Your machine has 32 MB of memory which can be expanded to 160 MB. Use only a Manufacture-approved DIMM, part numbers Memory Unit Type SA 32MB or Memory Unit Type SA 128MB. Contact your Manufacture dealer. • Static electricity can damage DIMMs.
4 Remove the memory DIMM from its antistatic package. Locate the alignment notches on the bottom edge of each DIMM. Notches B Connection points 5 Holding the memory DIMM by the edges, align the notches on the memory DIMM with the grooves at the top of the memory DIMM slot. Groove Notch 6 Push the DIMM straight into the DIMM slot until it snaps into place. Make sure the latches fit over the notches located on either side of the DIMM. Notch Latch INSTALLING MACHINE OPTIONS B.
7 Replace the control board cover. 8 Reconnect the power cord and printer cable, and turn the machine on. Removing a Memory DIMM 1 Follow steps 1 through 2 on page B.2 to access the control board. 2 Push the latches at both ends of the DIMM slot away from the DIMM. Pull out the DIMM. 3 Place the DIMM in its original packaging or wrap it with a sheet of thin metal, such as aluminium foil, and store it in a box. 4 Follow from step 7 on page B.4. B.
Installing an Optional Tray You can increase the paper handling capacity of your machine by installing an optional Tray 2. This tray holds 250 sheets of paper. 1 Turn the machine off and unplug all cables from the machine. 2 Remove the packing material from the tray and remove the tape fixing the interface cable to the tray. 3 Find the location of the connector and the optional tray positioners. INSTALLING MACHINE OPTIONS B.
4 Place the machine over the tray, aligning the feet on the machine with the positioners on the tray. Lifting handles are located at the lower edge of both sides of the machine. 5 Plug the interface cable of the tray into the connector on the back of the machine. 6 Load paper in the tray. The instructions for loading paper in this tray are the same as for loading the standard paper tray. See page 2.7. 7 After loading paper, you need to set the paper type and size for Tray 2. See page 2.21.
Setting Tray 2 in the Printer Properties If you installed Tray 2 with your machine on, the machine does not recognize it. In this case, you need to set the tray in the printer properties window so that you can use it for PC printing. The procedure for setting the tray may differ depending on the selected printer driver. To set the tray in the printer properties of the PCL 6 printer driver: NOTE: Printer driver does not support Windows 95. 1 Click the Windows Start menu. 2 For Windows 98/Me/NT 4.
MEMO B.
C SPECIFICATIONS This chapter includes: • General Specifications • Scanner and Copier Specifications • Printer Specifications • Facsimile Specifications • Paper Specifications
General Specifications Item Description Automatic document feeder Up to 50 sheets (20 lb, 75 g/m2) ADF document size Width: 142 to 216 mm (5.6 to 8.5 inches) Length: 148 to 356 mm (5.
*Sound Pressure Level, ISO7779 **The number of pages may be affected by operating environment, printing interval, media type, and media size. Scanner and Copier Specifications Item Description Compatibility TWAIN standard Scanning method ADF and Flat-bed Color CCD (Charge Coupled Device) module Resolution Optical: 600 x 1200 dpi (Mono and color) Enhanced: 4,800 x 4,800 dpi (USB) Effective scanning length Platen: 293 mm (11.5 in.) ADF: 356 mm (14 in.) Effective scanning width Max. 208 mm (8.2 in.
Printer Specifications Item Printing method Printing speed* Description Laser Beam Printing Letter: Up to 22 PPM (pages per minutes) A4: Up to 20 PPM (pages per minutes) First Print Out Time Standby mode: 10 seconds (from Ready) Power save mode: 50 seconds (from Ready) Paper size Paper tray: Letter, A4, Legal, Folio, Executive, B5, A5 Multipurpose tray: Letter, Legal, A4, Folio, Executive, A5, A6, Envelope 10, Envelope DL, Envelope C5, Envelope C6, JIS B5, Monarch Envelope * Min.
Facsimile Specifications Item Description Compatibility ITU-T Group 3 Applicable line Public Switched Telephone Network (PSTN) or behind PABX Data coding MH/MR/MMR (ECM Mode) and JPEG for color fax transmission Modem speed 33.6 Kbps Transmission speed Approx. 3 seconds/page * Transmission time applies to memory transmission of text data with ECM compression using only ITU-T No.1 Chart.
Paper Specifications Overview Your machine accepts a variety of print materials, such as cut-sheet paper (including up to 100% recycled fiber content paper), envelopes, labels, transparencies and custom-size paper. Properties, such as weight, composition, grain and moisture content, are important factors affecting the machine’s performance and the output quality.
Supported Sizes of Paper Paper Dimensions* Letter 8.5 x 11 in. (216 x 279 mm) A4 210 x 297 mm (8.3 x 11.7 in.) Executive 7.25 x 10.5 in. (191 x 267 mm) Legal 8.5 x 14 in. (216 x 356 mm) Folio 216 x 330 mm (8.5 x 13 in.) Oficio 216 x 343 mm (8.5 x 13.5 in.) B5 (JIS) 182 x 257 mm (7.2 x 10 in.) B5 (JIS) 176 x 250 mm (6.7 x 9.9 in.) A5 148 x 210 mm (5.8 x 8.2 in.) Minimum size (custom) 76 x 127 mm (3 x 5 in) Maximum size 216 x 356 mm (8.
Guidelines for Using Paper For the best result, use conventional 75 g/m2 (20 lb) paper. Ensure that the paper is of good quality, and free of cuts, nicks, tears, spots, loose particles, dust, wrinkles, voids, and curled or bent edges. If you are unsure of what type of paper you are loading, such as bond or recycled paper, check the label on the package.
Paper Specifications Category Specifications Acid content 5.5 pH or lower Caliper 0.094 ~ 0.18 mm (3.0 ~ 7.0 mils) Curl in ream Flat within 5 mm (0.02 in.) Cut edge conditions Cut with sharp blades with no visible fray. Fusing compatibility Must not scorch, melt, offset or release hazardous emissions when heated to 200 °C (392 °F) for 0.1 second.
Unopened paper in sealed reams can remain stable for several months before use. Opened packages of paper have more potential for environment damage, especially if they are not wrapped with a moisture-proof barrier. The paper storage environment should be properly maintained to ensure optimum performance. The required condition is 20 to 24 °C (68 to 75 °F), with a relative humidity of 45 % to 55 %.
Envelopes with Double Side Seams Double side-seams construction has vertical seams at both ends of the envelope rather than diagonal seams. This style may be more likely to wrinkle. Be sure the seam extends all the way to the corner of the envelope as illustrated below. Correct C Incorrect Envelopes with Adhesive Strips or Flaps Envelopes with a peel-off adhesive strip or with more than one flap that folds over to seal must use adhesives compatible with the heat and pressure in the machine.
Labels NOTES: • To avoid damaging the machine, use only labels recommended for laser printers. • To prevent serious jams, always use the manual feeder to print labels and always use the rear output tray. • Never print on the same sheet of labels more than once and never print on a partial sheet of labels. When selecting labels, consider the quality of each component: • Adhesives: The adhesive material should be stable at 180°C (356°F), the machine’s fusing temperature.
INDEX Numerics 2/4-up, special copy 5.12 2-side, special copy 5.11 A adding documents 7.32 ADF (Automatic Document Feeder), load 5.5, 7.6 auto fit, special copy 5.11 automatic dialing group 7.23 one-touch 7.19 speed 7.21 automatic redialing 7.13 B broadcasting faxes 7.28 C canceling copy 5.5 fax 7.12 print 4.3 scan 6.6, 6.8 scheduled faxes 7.33 CCD power save mode, use 2.24 characters, enter 2.18 cleaning drum 8.11 inside 8.3 LSU 8.4 outside 8.3 scan unit 8.5 clone, special copy 5.
front output tray, use 3.10 N help, use 4.12 network printing locally shared printer, set A.2 network-connected printer, set A.4 parameters, configure A.4 Network Scan 6.9 Network Scan Driver 6.12 uninstalling 2.45 notifying toner low 8.10 n-up (multiple pages per sheet) copying 5.12 printing 4.13 I O G graphic properties, set 4.8 group dial dialing 7.25 editing 7.24 setting 7.23 H image mode 4.8 installing Local printing 2.29 Custom Installation 2.31 Typical Installation 2.29 Memory B.
Windows 4.4 Printer Settings Utility installing 2.29 starting 2.48 tabs 2.49 uninstalling 2.44 printing fitting to a selected paper size 4.16 from Windows 4.2 multiple pages on one sheet 4.13 Phone Book list 7.27 posters 4.14 reduced or enlarged document 4.17 reports 7.35 using overlays 4.21 watermarks 4.18 priority fax 7.31 problem, solve copying 9.24 error messages 9.12 faxing 9.26 Network Printing 9.28 paper feeding 9.16 printing 9.17 printing quality 9.19 scanning 9.25 R rear output slot, use 3.
USB connecting 3.7 USB flash drive installing 10.2 managing 10.6 printing 10.10 scanning 10.3 V volume, adjust ringer 2.22 speaker 2.23 W watermarks, use 4.
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