Owner's Manual

Troubleshooting
116
4
Solving Problems
This table lists some common problems and their solutions.
Problem Solution Refer to
Cannot transmit or receive. The line cord may have be-
come disconnected. Make
sure it is correctly connect-
ed.
See p.286 “Connecting to a Tele-
phone Line”, <Advanced Fea-
tures>
.
You want to cancel a Memo-
ry Transmission.
If the original is being
stored, press the {
{{
{Stop}
}}
} key.
See p.36 “Canceling a Memory
Transmission”.
If the original is being sent,
press [Delete] in the [Info.]
menu.
See p.37 “While the Original is
Awaiting Transmission or During
Transmission”.
You want to cancel an Im-
mediate Transmission.
Press the {
{{
{Stop}
}}
} key. See p.41 “Canceling an Immediate
Transmission”.
Multiple sheets are fed into
the ADF at the same time, or
the original will not feed in
at all.
If the original is too thick,
too thin, or the back surface
is slippery, it might not be
fed into the ADF properly.
Only set appropriate types
of originals in the ADF.
See p.298 “Recommended Paper
Sizes and Types”, <Advanced Fea-
tures> .
Image background appears
dirty when received at the
other end.
Adjust the scan density. See p.42 “Scan Settings”.
Printed or sent image con-
tains spots.
The Document Feeder
(ADF) is dirty. Make sure
that ink or eraser is dry be-
fore setting originals.
See p.275 “Cleaning the Docu-
ment Transport Mechanism”,
<Advanced Features>
Message appears blank at
the other end.
The original was set with
the wrong side facing down.
Set it with the opposite side
facing down.
See p.31 “Setting Originals”.
Received image is too light. Request the sender to in-
crease the image density.
See p.296 “Acceptable Types of
Originals”, <Advanced Features>
When using moist, rough or
processed paper, the print-
ed image may be partly in-
visible. Only use
recommended paper types.
When D is blinking, toner is
beginning to run out. Re-
place the toner cartridge
soon.
See p.113 “Replacing the Toner
Cartridge”.