Maintenance Guide Read This First Trademarks.............................................................................................................3 How to Read This Manual .....................................................................................4 Paper and Other Media Paper and Other Media Supported by This Printer.............................................5 Paper Recommendations....................................................................................10 Loading Paper.......
Replacing the Fusing Unit ........................................................................................54 Cleaning the Printer Cautions to Take When Cleaning .......................................................................61 Cleaning the Friction Pad....................................................................................62 Cleaning the Paper Feed Roller..........................................................................64 Cleaning the Registration Roller ................
Read This First Trademarks Microsoft, Windows and Windows NT are registered trademarks of Microsoft Corporation in the United States and/or other countries. IPS-PRINT Printer Language Emulation Copyright© 1999-2000 Oak Technology, Inc., All rights reserved. Bluetooth® is a registered trademark of the Bluetooth SIG, Inc. worldwide. Other product names used herein are for identification purposes only and might be trademarks of their respective companies. We disclaim any and all rights to those marks.
Read This First How to Read This Manual The following set of symbols is used in this manual. This symbol indicates a potentially hazardous situation that might result in death or serious injury when you misuse the machine without following the instructions under this symbol. Be sure to read the instructions, all of which are described in the Safety Information section.
Paper and Other Media Paper and Other Media Supported by This Printer This section describes the paper size, feed direction, and the maximum amount of paper that can be loaded into each paper tray in this printer. ❒ The following symbols and terminology are used to represent the feed direction.
Envelope Feeder Unit Size (mm) Folio (81/4 × 13) K 210 × 330 × Foolscap (F4, 81/2 × 13) K 216 × 330 × F/GL (8 × 13) K 203 × 330 × Com#10 Env (41/8 × 91/2) K 104.8 × 241.3 × × C5 Env (6.38 × 9.02) K 162 ×229 × × C6 Env (4.49 × 6.38) K 114 ×162 × × DL Env (4.33 × 8.66) K 110 × 220 × × Monarch Env (37/8 × 71/2) K 98.4 × 190.5 × × Custom Size - - × 16K (7.
Paper and Other Media • Paper Feed Unit (Tray 2/3): approximately 139.7 - 216 mm in width, and 160 - 356 mm in length. • The size is not supported. Envelope Feeder Unit Size (inch) Legal (LG) K 81/2 × 14 × Letter (LT) K 81/2 × 11 × 51/2 × 81/2 K 51/2 × 81/2 × L 81/2 × 51/2 Executive (Exec.) K 71/4 × 101/2 A4 K 8.26 × 5.83 × B5 JIS K 7.17 × 10.12 × A5 K 5.83 × 8.26 × L 8.26 × 5.83 A6 K 4.13 × 5.
Paper and Other Media The size is supported and indicated on the tray dial. Be sure to set the paper size dial to match the actual paper size loaded in the tray. • The size is supported but not indicated on the tray dial. You should set the tray dial to “p”, and select the paper size with the control panel. • The size is supported but the paper size should be set with the control panel. There is no dial on the tray. See p.26 “Loading Paper in the Bypass Tray” See p.
Paper and Other Media ❖ Paper size not supported by both side printing The following paper sizes cannot be printed on both sides: • Metric version: A5K, A6K, 51/2 × 81/2K, Executive (184 × 246)K, Com#10 Env (104.8 × 241.3)K, C5 Env (162 ×229)K, C6 Env (114 ×162)K, DL Env (110 × 220)K, Monarch Env (98.4 × 190.5)K. Custom Size supported by approximately 182 - 297 mm in width, and approximately 148 - 432 mm in length.
Paper and Other Media Paper Recommendations Loading Paper ❒ Do not use ink-jet printer paper because it may stick to the fusing unit and cause a paper misfeed. ❒ When printing on OHP transparencies that have a print side, load them with the print side over on the bypass tray. Not taking this precaution may cause them to stick to the fusing unit and cause misfeeds.
Paper and Other Media Enabled paper feeding tray Any input tray can be used. Number of sheets that can be set • Tray 1: 500 • Tray 2, Tray 3 (Paper Feed Unit Type 400): 500 • Bypass Tray: 100 ❒ Make sure paper is not stacked higher than the upper limit mark (T) inside the tray. Make sure paper is not stacked higher than the paper guides inside the bypass tray.
Paper and Other Media Additional cautions • Print speed for OHP transparencies is slower than for plain paper. • Due to switching modes, the machine will be on standby for thirty or forty seconds after the job was received. Envelopes Printer setup Press [Paper Input] menu, [Paper Type], and then press [Thick Paper] on the control panel. ❒ The paper type selected using the printer driver overrides that selected using the control panel. Printer driver setup Click [Thick] in the [Type:] list.
Paper and Other Media • Paper that has already been printed onto, except a preprinted letterhead Malfunctions are especially likely when using paper printed on by other than a laser printer (e.g. monochrome and color copiers, ink-jet printers, etc.
Paper and Other Media ❖ Paper A B C D Print area Feed direction Approx. 4.2 mm (0.18 inches) Approx. 4.2 mm (0.18 inches) ❒ The print area may vary depending on the paper size, printer language and printer driver settings. ❖ Envelope A B C D Print area Feed direction Approx. 4.2 mm (0.18 inches) Approx. 4.2 mm (0.
Paper and Other Media ❒ The print area may vary depending on the paper size, printer language and printer driver settings.
Paper and Other Media Loading Paper This describes how to load paper into the paper tray and bypass tray. • Do not pull out the paper tray forcefully. If you do, the tray might fall and cause an injury. Loading Paper in Tray 1 and the optional paper feed unit The following example explains loading procedure for the standard paper tray (Tray 1). The same procedure can be used for the optional paper feed unit. ❒ Make sure paper is not stacked above the limit mark inside the tray. Misfeeds might occur.
Paper and Other Media C Load paper into the tray with the print side down. ❒ Confirm that the top of the stack is not higher than the limit mark inside the tray. ❒ Confirm that paper fits under the rear guide. D Lift the front of the tray, and then slide it carefully into the printer until it stops. ❒ Do not slide the paper tray in with force. If you do, the front and side guides might move. For more information about type, size and feed direction of paper that can be loaded in the tray, see p.
Paper and Other Media Changing the paper size ❒ Confirm that the setting of the paper size dial matches the paper size and feed direction of the paper in the tray, otherwise the printer might be damaged, or printing problems might occur. The following explanation uses the example of “Tray 1” for the paper tray. A Lift the paper tray slightly, and then pull it out until it stops. Adjust the paper size dial to match the size and feed direction of paper in the paper tray.
Paper and Other Media D Slide the catches inwards to unlock the tray. E Slide the tray until it stops. F Return the catches to their original positions. ❒ Confirm that the catches return to their original positions securely. If they are not locked securely, paper misfeeds might occur.
Paper and Other Media G Adjust the rear and side guides to the paper size you want to load. ❒ To avoid damage, pinch the paper guides when moving them. H Load paper into the tray with the print side down. ❒ Confirm that the top of the stack is not higher than the limit mark inside the tray. ❒ Confirm that paper fits under the rear guide.
Paper and Other Media I If you extend the tray in Step C, pull the bottom of the paper tray cover ( ) up slowly, and then remove the paper tray cover ( ), in the order shown in the illustration. J Lift the front side of the tray, and then place it into the printer. Carefully slide it into the printer until it stops. ❒ Do not slide the paper tray in with force. If you do, the front and side guides might move.
Paper and Other Media A Take the seal off the paper wedge's under side. B Affix the paper wedge to the front side of the main unit's paper output tray. If you load a paper size that is not selected automatically To load paper whose size cannot be selected automatically, set the paper size on the control panel. Follow the procedure described below to set the paper size. A Press the {Menu} key. The [Menu] screen appears on the display.
Paper and Other Media B Press the {U} or {T} key to display [ Paper Input ], and then press the {# Enter} key. Menu: Paper Input The paper selection menu appears. C Press the {U} or {T} key to display [Tray Paper Size], and then press the {# Enter} key. The paper tray selection menu appears. D Press the {U} or {T} key to display the target paper tray, and then press the {# Enter} key. Tray Paper Size: Tray 2 The paper size selection menu appears.
Paper and Other Media • Optional paper feed unit (Tray 2, Tray 3): 5.5 - 8.5 inches in width and 6.3 - 14.02 inches in length. ❒ The printer cannot print from applications that do not support custom size paper. A Press the {Menu} key. The [Menu] screen appears on the display. B Press the {U} or {T} key to display [Paper Input], and then press the {# Enter} key. Menu: Paper Input The paper selection menu appears. C Press the {U} or {T} key to display [Tray Paper Size], and then press the {# Enter} key.
Paper and Other Media Press the {T} or {U} key scrolls the value in increments of 0.01 inch. Pressing the {T} or {U} key scrolls the value in increments of 0.1 inch or 1 inch. The screen for entering the length appears. G Press the {U} or {T} key to set the vertical value, and then press the {# Enter} key. Custom Size: Vert. 11.00 “ After about two seconds, the display returns to the menu. H Press the {On Line} key. The initial screen appears.
Paper and Other Media D Press the {U} or {T} key to display the target paper tray, and then press the {# Enter} key. When the optional paper feed units are installed in the printer, [Tray 2] and [Tray 3] appears (depending on how many units are installed). Paper Type: Tray 2 The paper type selection menu appears. E Press the {U} or {T} key to display the target paper tray, and then press the {# Enter} key. Tray 2: *Recycled Paper After about two seconds, the display returns to the menu.
Paper and Other Media B Open the Bypass Tray. Close the Bypass Tray When you have finished using the Bypass Tray, close it as shown in the next step. A Close by pressing the mark in the center of the Bypass Tray. Specifying standard size paper for the Bypass Tray ❒ Shuffle the paper before loading the stack onto the tray, so multiple sheets are not fed in together. ❒ Set the size and direction of the loaded paper on the control panel or with the printer driver. Make sure the settings do not conflict.
Paper and Other Media A Slide the side guides outward, and load paper until it stops with the print side up. ❒ If you load B5K or larger, slide out the bypass tray extension. B Adjust the side guides to the paper width. ❒ Confirm that paper fits under the side guides. ❒ Sheets of A4K or 81/2×11K length or longer must be loaded one at a time. Support the paper by hand so it feeds in properly.
Paper and Other Media ❒ 45 kg paper or paper of A4K or 8 1/2 × 11K or longer may not feed in properly unless it is cut at right angles. C To set the paper size and feed direction, Press the {Menu} key. The [Menu] screen appears on the display. D Press the {U} or {T} key to display [Paper Input], and then press the {# Enter} key. Menu: Paper Input The paper selection menu appears. E Check [Bypass Size] appears, and then press the {# Enter} key. The paper size selection menu appears.
Paper and Other Media For details about control panel settings for custom size paper or special paper, see p.30 “Specifying custom size paper for the Bypass Tray”. To select custom size paper (148 - 900 mm in length, 70 - 216 mm in width), see p.30 “Specifying custom size paper for the Bypass Tray”. For control panel settings when using thick paper, OHP transparencies, or post cards, see p.31 “Specifying a paper type for the Bypass Tray”.
Paper and Other Media D Press the {U} or {T} key to display [Custom Size], and then press the {# Enter} key. E Press the {U} or {T} key to set the horizontal value, and then press the {# Enter} key. Custom Size: Horiz. 8.50 “ By pressing the key, the value increases or decreases by 0.01 inch. By pressing and holding the key, the value varies by 0.1 inch or 1 inch. F Press the {U} or {T} key to set the vertical value, and then press the {# Enter} key. Custom Size: Vert. 11.
Paper and Other Media A Press the {Menu} key. The [Menu] screen appears on the display. B Press the {U} or {T} key to display [Paper Input], and then press the {# Enter} key . Menu: Paper Input The paper selection menu appears. C Press the {U} or {T} key to display [Paper Type], and then press the {# Enter} key. The paper tray selection menu appears. D Press the {U} or {T} key to display [Bypass Tray], and then press the {# Enter} key. The paper type selection menu appears.
Paper and Other Media Loading Envelopes As there are many kinds of envelopes, be sure to check if those to be used are supported by this printer. For more information about envelopes, see p.12 “Envelopes”. ❒ Even if the optional envelope feeder is not installed, you can select envelope sizes for Tray 2 and Tray 3 using the control panel. However, you cannot load envelopes until the optional envelop feeder unit is installed.
Paper and Other Media ❒ Confirm that the edges of envelopes fit under the side guides. C Set the envelope size and feed direction. Press the {Menu} key. The [Menu] screen appears on the display. D Press the {U} or {T} key to display [Paper Input], and then press the {# Enter} key. Menu: Paper Input The paper selection menu appears. E Check [Bypass Size] appears, and then press the {# Enter} key. The paper size selection menu appears.
Paper and Other Media Loading envelopes into the Envelope Feeder Unit ❒ With the optional envelope feeder unit, you can load up to 60 envelopes at the same time. For more information about envelopes, see p.12 “Envelopes”. The following explanation uses the example of installing the envelope feeder unit in “Tray 2”. A Slide the optional paper feed unit (Tray 2) out until it stops. Then, lift it slightly, and then slide it out. ❒ Keep the paper tray with paper in a cool and dry place.
Paper and Other Media D Push the bottom plate down until it locks into place. E Load envelopes into the envelope feeder unit, with the print side down and the flap on the left as shown in the illustration. ❒ Confirm that the envelope flaps are securely folded down, and that there is no air inside the envelopes. ❒ Confirm that the top of the stack is not higher than the limit mark on the side guides. ❒ Confirm that the envelopes fit under the side guides.
Paper and Other Media F Pinch the side guides, and then slide them along the edge of the envelope stack. G Pinch the rear guide, and then slide it along the edge of the envelope stack. H Lift the front of the tray, and then slide it carefully into the printer until it stops. ❒ Do not slide the paper tray in with force. If you do, the front and side guides might move.
Paper and Other Media I Press the {Menu} key. The [Menu] screen appears on the display. J Press the {U} or {T} key to display [Paper Input], and then press the {# Enter} key. Menu: Paper Input The paper selection menu appears. K Press the {U} or {T} key to display [Tray Paper Size], and then press the {# Enter} key. The paper tray selection menu appears. L Press the {U} or {T} key to display the target paper tray, and then press the {# Enter} key.
Paper and Other Media The initial screen appears. Switching between Paper Trays When paper of the same size is loaded in both the standard tray and the paper feed unit (option), paper will be fed from the standard tray when you start printing. To print on paper loaded in the paper feed unit, switch the tray to be used to the paper feed unit using [Tray Priority] in the [Paper Input] menu. A Press the {Menu} key. The [Menu] screen appears on the display.
Replacing Consumables and Maintenance Kit Replacing the Toner Cartridge • Do not incinerate spilled toner or used toner. Toner dust is flammable and might ignite when exposed to an open flame. • Disposal should take place at an authorized dealer or an appropriate collection site. • If you dispose of the used toner cartridges yourself, dispose of them according to local regulations. • Do not store toner, used toner, or toner containers in a place with an open flame.
Replacing Consumables and Maintenance Kit ❒ When handling toner cartridges, never stand them up on either end or position them upside down. ❒ Store toner cartridges in a cool dark place. ❒ Actual printable numbers vary depending on image volume and density, number of pages printed at a time, paper type and size, and environmental conditions such as temperature and humidity. Toner quality degrades over time. You may have to replace the toner cartridge prematurely.
Replacing Consumables and Maintenance Kit C Wipe around the metallic Registration roller by turning with a soft damp cloth. ❒ Do not use chemical cleaner or organic solvent such as thinner or benzene. D Take the new toner cartridge from the box. E Place the toner cartridge on a flat surface. Pull out the tape inside the unit horizontally while holding the cartridge with one hand as shown in the illustration.
Replacing Consumables and Maintenance Kit F Hold the grips of the cartridge, and then insert it into the printer until it stops. G Push down the toner cartridge to settle it in appropriate position. H Close the front cover by pressing the left and right side indentations. ❒ Do not close the front cover with force. If you cannot close the cover easily, pull out the toner cartridge from the printer and insert it again. After that, close the front cover again.
Replacing Consumables and Maintenance Kit ❒ Please cooperate with the Toner cartridge Recycling Program, whereby are collected used toner cartridges. For details, consult with the store where the printer was purchased or with a sales or service representative.
Replacing Consumables and Maintenance Kit Replacing the Maintenance Kit • Do not risk electric shock by handling the power cord or plug with wet hands. • The inside of this printer becomes very hot. Do not touch parts labelled “v” (indicating a hot surface). Touching these parts will result in burns. • Grip the plug, not the cord, when pulling the plug from the socket. Pulling the cord causes wear and tear that can result in fire or electric shock.
Replacing Consumables and Maintenance Kit Replacing the Friction Pad Replace all the friction pads in the tray. The following procedure shows how to replace the tray's friction pad (Tray 1). and the other are for the paper feed unit(s) (Tray 2, 3). The following procedure shows how to replacing friction pad of the paper tray (Tray1). A Pull out the paper tray until it stops. B Lift the front side of the tray, and then pull it out of the printer. C Remove paper from the paper tray.
Replacing Consumables and Maintenance Kit D Use a sharp-pointed item like a ball-point pen, to release the two catches that lock the friction pad. ❒ The friction pad may fall off when the catches are released. Place your hand over the friction pad while releasing the catches. ❒ The friction pad spring may come off. Be careful not to lose the friction pad spring. ❒ The catches that lock the friction pad are located at the very back.
Replacing Consumables and Maintenance Kit Attach the center projection of the new friction pad to the spring, and then align the projection of both sides of the friction pad to the holes of the paper tray. Then push the friction pad as shown in the illustration until it clicks. After pushing in the friction pad, try pushing it several times to check it is properly installed. If it jumps back into position due to the force of the spring, it is properly installed.
Replacing Consumables and Maintenance Kit B Pull the toner cartridge out of the printer, while lifting the front side. ❒ Be sure to place the used cartridge on the level place. C To avoid making your hands dirty with toner from the transfer roller, wear the gloves included in the Maintenance Kit. D Hold the lock levers (“ ” parts), and pull them. E Hold the green parts of the roller on both sides, and remove the roller from the printer as shown in the illustration.
Replacing Consumables and Maintenance Kit F Insert the new transfer roller on the socket with the gear of the roller positioned on the left. ❒ Do not insert the roller on the back of the socket, or the printer might be damaged. ❒ Insert the metallic part of the roller on the socket. If you insert the sponge part of the roller, the roller might be damaged. G Push down the green parts of both sides of the printer until it clicks as shown in the illustration.
Replacing Consumables and Maintenance Kit I Hold the grips of the toner cartridge, insert it into the printer until it stops. J Lower the toner cartridge when it touches the back. K Close the front cover by pressing the left and right side indentations. Replacing the Paper Feed Roller Replace all feed rollers including the printer and the optional paper feed unit(s). The following procedure shows how to replace the printer's paper feed rollers.
Replacing Consumables and Maintenance Kit • When lifting the machine, use the inset grips on both sides. Otherwise the printer could break or cause injury if dropped. • Lifting the paper feed unit carelessly or dropping it may cause injury. A If the optional duplex unit is installed, uninstall them from the printer. B Move the printer to the edge of a sturdy and stable table or desk. ❒ Always move the printer horizontally.
Replacing Consumables and Maintenance Kit D While sliding the green lock lever to the left ( ), set the new roller ( ). Then, return the green lock lever to its original position ( ). ❒ Check the green lock lever secures the roller correctly by making sure the new roller rotates smoothly. E If the printer is equipped with the optional paper feed unit(s), follow the same procedure when replacing the paper feed roller. If you installed two paper feed units, also replace both paper feed rollers.
Replacing Consumables and Maintenance Kit Replacing the Fusing Unit • The fusing unit becomes very hot. When installing a new fusing unit, turn off the printer and wait at least an hour. before replacing the old fusing unit. Not allowing the unit to cool may result in burns. Replacing the fusing unit A Place a finger in the printer's rear cover finger hole (upper center) and pull it open. B Remove the rear cover in a horizontal direction.
Replacing Consumables and Maintenance Kit C Lift the lock levers of the fusing unit as shown in the illustration. D Pull the fusing unit out. E Pull out the pins on both sides of the new fusing unit.
Replacing Consumables and Maintenance Kit F Replace the new fusing unit into the printer. G Push the lock levers of the fusing unit down until it clicks. H Insert the rear cover to the inside grooves on both sides of the printer in a horizontal direction.
Replacing Consumables and Maintenance Kit I Close the rear cover. J Print a configuration page to confirm that the printer works properly. For more information about printing the configuration page, see “Test Printing”, Maintenance Guide. Replacing the fusing unit with the duplex unit attached A Push down the lever on the right side of the duplex unit ( ), and then pull it out until it stops ( ).
Replacing Consumables and Maintenance Kit B Push the under board levers ( ) and pull the duplex unit out of the print- er ( ). C Lift the lock levers of the fusing unit as shown in the illustration. D Pull the fusing unit out.
Replacing Consumables and Maintenance Kit E Pull out the pins on both sides of the new fusing unit. F Replace the new fusing unit into the printer. G Push the lock levers of the fusing unit down until it clicks.
Replacing Consumables and Maintenance Kit H Push in the duplex unit along the rails in the back of the printer. I Securely push the duplex unit into the printer. J Print a configuration page to confirm that the printer works properly. For more information about printing the configuration page, see “Test Printing”, Setup Guide.
Cleaning the Printer Cautions to Take When Cleaning • Do not remove any covers or screws other than those specified in this manual. Some parts of the machine are at a high voltage and could give you an electric shock. Also, if the machine has laser systems, direct (or indirect) reflected eye contact with the laser beam may cause serious eye damage. When the machine needs to be checked, adjusted, or repaired, contact your service representative.
Cleaning the Printer Cleaning the Friction Pad If the friction pad is dirty, a multi-feed or a misfeed might occur. In this case, clean the pad as follows: A Pull out the paper tray until it stops. B Lift the front side of the tray, and then pull it out of the printer. C Place the tray on a flat surface. When there is paper in the tray, remove paper. D Wipe the friction pad with a soft damp cloth. Then, wipe it with a dry cloth to remove the water.
Cleaning the Printer ❒ Do not use chemical cleaner or organic solvent such as thinner or benzene. E Load paper into the paper tray with the print side up. Carefully slide the paper tray into the printer until it stops. ❒ Do not slide the paper tray in with force. If you do, the front and side guides might move. ❒ If misfeeds or multi-feeds of paper occur after cleaning the friction pad, contact your sales or service representative.
Cleaning the Printer Cleaning the Paper Feed Roller If the paper feed roller is dirty, a misfeed might occur. In this case, clean the roller as follows: • When lifting the printer, use the grips on both sides of the printer, otherwise the printer might fall and cause personal injury. • When you move the printer, unplug the power cord from the wall outlet to avoid a fire or an electric shock.
Cleaning the Printer E Move the printer to the edge of a stable table or desk. ❒ Do not put the printer on an unstable or tilted surface. ❒ If the printer is equipped with the optional paper feed unit, do not move the printer and unit together as they are not securely attached. ❒ When lifting the printer, confirm that the optional paper feed unit is not attached to the printer. F Slide the green lock lever to the left ( ), so that the paper feed roller can be released ( ).
Cleaning the Printer H While sliding the green lock lever to the left ( ), set the paper feed roller to its original position ( ). After that, return the green lock lever to its original position ( ). ❒ Check the green lock lever secures the roller correctly by making sure the new roller rotates smoothly. I Move the printer to the place where it was placed. Carefully slide the paper tray into the printer until it stops. ❒ Do not slide the paper tray in with force.
Cleaning the Printer Cleaning the Registration Roller If the registration roller is dirty, a misfeed might occur. In this case, clean the roller as follows: • Be sure to turn off the power switch and wait for about 15 minutes before cleaning the Registration roller. Not waiting for the printer to cool down can result in a burn. • The inside of this printer becomes very hot. Do not touch parts labelled “v” (indicating a hot surface). Touching these parts will result in burns.
Cleaning the Printer ❒ Do not put the toner cartridge on an unstable or tilted surface. D Wipe around the metallic Registration roller by turning with a soft damp cloth. ❒ Do not use chemical cleaners or organic solvents such as thinners or benzene. E Holding the grips of the toner cartridge, insert it into the printer until it stops. F Lower the toner cartridge when it touches the back.
Cleaning the Printer G Close the front cover by pressing the left and right side indentations. ❒ Carefully close the front cover. If you cannot close the cover easily, pull the toner cartridge out of the printer and insert it again. After that, close the front cover again.
Adjusting the Printer Adjusting the Image Density You can adjust the Image Density when the print side of the page is a shaded or print image is too light. ❒ Extreme settings may create printouts that appear dirty. ❒ Image Density settings should be made from the application or the printer driver whenever possible. A Press the {Menu} key. The [Menu] screen appears on the display. B Press the{U} or {T} key to display [Maintenance], and then press the {# Enter} key.
Adjusting the Printer E Press the {# Enter} key. Return to the maintenance menu. F Press the {On Line} key. The initial screen appears.
Adjusting the Printer Adjusting Tray Registration You can adjust the registration of each tray. The vertical adjustment is used for all trays. Normally, you need not update the registration. But when the optional paper feed unit or the duplex unit is installed, updating is useful in some cases. The following procedure describes how to adjust tray 2. The same procedure applies to other trays as well. A Press the {Menu} key. The [Menu] screen appears on the display.
Adjusting the Printer F Confirm the position of the image on the test sheet, and then adjust the registration value. In this setting, adjust the margins of the test sheet so that they are equal in size. G Press the {U} or {T} key to display [Adjustment], and then press the {# Enter} key. H Press the {U} or {T} key to display the parameter to be adjusted, and then press the {# Enter} key. Adjustment: Horiz: Tray 2 I Press the {U} or {T} key to set the registration value (mm). Horiz: Tray 2: (-4.0 +4.
Adjusting the Printer J Press the {# Enter} key. K Press the {Escape}key. The display returns to the print area [Adjustment] menu. Registration: Adjustment L Print the test sheet to confirm the adjustment result. M Press the {On Line} key. The initial screen appears.
Troubleshooting Error & Status Messages on the Control Panel This section explains what the messages that appear on the control panel mean and what to do when a particular message appears. ❖ Messages (in alphabetical order) Messages/Second messages Call Service: EC Power Off On / If Error Reoccur Description Solution An error A communication error Turn the power off, and then on.
Troubleshooting Messages/Second messages Description Solution Duplex Cancelled Duplex printing specifications canceled due to insufficient memory or selection of a paper size not compatible with duplex printing. Install additional memory units or reduce the amount of data sent. Energy Save Mode The printer is in Energy Saver mode. No action required. Error: Enter 5 An ID with an invalid number of digits was entered for the WEP key. Enter the correct number of digits for the WEP key.
Troubleshooting Messages/Second messages Hardware Problem HDD Description Solution An error has occurred in the op- Turn the power off, and then on. If the tional hard disk drive. message appears again, call your sales or service representative. Turn off the power switch. Replace the Hard Disk Drive and turn on the power switch. See “Attaching Hard Disk Drive Type 2600”, Setup Guide. Turn off the power switch. Remove the Hard Disk Drive and turn on the power switch.
Troubleshooting Messages/Second messages Hardware Problem IEEE1394 Description The printer identified an IEEE 1394 interface board error. Solution Turn the power off, and then on. Remove and re-install the IEEE 1394 interface board correctly. A Check the IEEE 1394 interface board is correctly attached to the computer. B Check the IEEE 1394 interface ca- ble is securely connected. C Unplug the IEEE 1394 interface cable which is connected to the printer. D Restart the computer.
Troubleshooting Messages/Second messages Hardware Problem Parallel I/F Hardware Problem USB Hardware Problem Wireless Board Description Solution There is a problem with the par- If you use the parallel I/F, replace the allel interface. interface cable that caused the error. If the message appears again, contact your sales or service representative. There is a problem related to the Universal Serial Bus Connection and Hardware. Turn the power off, and then on.
Troubleshooting Messages/Second messages I/O Buffer Overflow Description Solution There is too much data for the I/O Buffer to handle. Make sure the interface cable is inserted into the printer and your computer securely. Make sure the interface cable is not damaged or broken. Increase the size of the I/O buffer. Invalid Data Power Off On Invalid Password Try again Invalid Password The printer has received irregu- Turn the power off, and then on. If the lar data.
Troubleshooting Messages/Second messages Description Solution The paper type and size settings for this tray do not match the size and type of paper actually loaded. Load paper into the tray indicated, then press {# Enter} key to resume printing. Or press {Form Feed} key and select the tray that holds a different type of paper. To cancel printing, press {Job Reset} key. Then press {# Enter} key. There is no paper left in this tray. Load paper into the tray indicated.
Troubleshooting Messages/Second messages Print Overrun Description Solution A Print overrun occurred on a To print the image correctly, add file being printed. Only a part of memory to the printer or reduce the the data on the page will be Resolution of the image. printed, and the print job is suspended, or the current print job has been canceled. Printing... Wait a while. Processing... Print data is being processed. Wait a while. RC Gate Cannot communicate with RC Gate.
Troubleshooting Messages/Second messages Replace Toner Cartridge Description The toner cartridge is not set correctly or toner is almost run out. The toner dust is full. Solution Set the toner cartridge correctly. See p.40 “Replacing the Toner Cartridge”. Prepare a new toner cartridge. If the Image Density gets too light, replace the toner cartridge with a new one. See p.40 “Replacing the Toner Cartridge”. Reset Fusing Unit correctly Reset Toner Cartridge The fusing unit is not set correctly.
Troubleshooting Messages/Second messages Description Solution SC2001 An error has occurred in the resident font RAM. Turn the power off, and then on. If the message appears again, contact your sales or service representative. SD authenticatn. Authentication from the SD card has failed. Turn the power off, and then on. If the message appears again, contact your sales or service representative. failed Setting change in process During offline applications, set- No action required.
Troubleshooting Printer Does Not Print Possible Cause Is the power on ? Solutions Confirm that the cable is securely plugged into the power outlet and the printer. Turn on the power. Does the On Line indicator stay on ? If not, press {On Line} key to light it. Does the Error indicator stay red ? If so, check the error message on the display and take the required action. Is paper loaded ? Load paper into the paper tray or onto the bypass tray. See p.16 “Loading Paper”.
Troubleshooting Possible Cause How is the signal strength when using Bluetooth ? When you use the optional Bluetooth interface unit. Solutions Try the following: • Check the Bluetooth interface unit is installed properly. • Check there are no obstructions between computer, printer and other devices. • Change the location of the computer. • Change the location of the printer. SPP A Make sure the machine you want to use appears in the 3Com Bluetooth Connection Manager.
Troubleshooting • For a IEEE 1394 (SCSI print) port connection, port 1394_00(n) set. *1 *1 should be (n) is the number of printers connected. Windows 95/98/Me A Click [Start], point to [Settings] and then click [Printers]. B Click to select the icon of the printer. Next, on the [File] menu, click [Properties]. C Click the [Details] tab. D Check the [Print to the following port] box to confirm that the correct port is selected.
Troubleshooting D Click to select the icon of the printer. Next, on the [File] menu, click [Properties]. E Click the [Port] tab. F Check the [Print to the following port(s).] box to confirm that the correct port is selected. Windows NT 4.0 A Click [Start], point to [Settings] and then click [Printers]. B Click to select the icon of the printer. After that, on the [File] menu, click [Properties]. C Click the [Port] tab.
Troubleshooting Other Printing Problems Status The print side of the page is a hazy gray. Possible Causes, Descriptions, and Solutions Adjust the image density. See p.70 “Adjusting the Image Density”. If paper is curled, correct it. If you continuously print data that contains extremely small amount of words or images in the printable area, the printed side of the page could be a hazy gray. Adjust the image density. See p.70 “Adjusting the Image Density”.
Troubleshooting Status Nothing is printed on the paper. Possible Causes, Descriptions, and Solutions Check if the tape of the toner cartridge is completely removed. Be sure to remove the tape completely when replacing the toner cartridge. See p.40 “Replacing the Toner Cartridge”. ❒ If the power switch is turned on with the tape still attached to the toner cartridge, the printer might be damaged. Multiple pages are fed through the printer at once. Clean the friction pad if it is dirty. See p.
Troubleshooting Status Output are not delivered to the selected tray you require. Possible Causes, Descriptions, and Solutions Check the paper size settings. The size selected with the paper size dial might be different from the actual paper size. Make the correct dial setting. See p.16 “Loading Paper in Tray 1 and the optional paper feed unit”. When using the Bypass Tray, set the paper size using the control panel. See p.26 “Loading Paper in the Bypass Tray”.
Troubleshooting Status The paper size appears on the control panel and printing is not performed with PDF Direct Print. Possible Causes, Descriptions, and Solutions When using PDF Direct Print, printout requires paper set within the PDF file. When a message indicating a paper size appears, either place the indicated size in the paper tray, or perform Form Feed. Also, if [Sub Paper Size] in the System Menu is set to [On], printing is performed assuming letter size and A4 size to be the same size.
Troubleshooting Additional Troubleshooting Problems Solutions Strange noise is heard. If a supply was recently replaced or an option attached in the area the strange noise is coming from, check the supply or option is properly attached. If the strange noise persists, contact your sales or service representative. No e-mail is received when an Alert occurs, and after resolving an Alert. Confirm [Notify by Email] is [On] using the System Menu on the Control Panel. See “System Menu”, Software Guide.
Troubleshooting Problems Solutions Alert Resolving is set for sending e-mail, but no Alert-resolved e-mail is sent. If the power of the main unit is turned off after an Alert occurs, the Alert is resolved during the time the power is off: no Alertresolved e-mail is sent. Alert Occurrence and Alert Resolving are set for sending email, but while no Alert Occurrence mail is received, Alert-resolved e-mail is received. Alert-notification e-mail is not sent if the problem is resolved before sending.
Removing Misfed Paper Removing Misfed Paper An error message appears if a paper misfeed occurs. The error message gives the location of the misfeed. ❒ Misfed paper may be covered in toner. Be careful not to get toner on your hands or clothes. ❒ Toner on prints made after removing misfed paper may be loose (inadequately fused). Make a few test prints until smudges no longer appear. ❒ Do not forcefully remove misfed paper, it will tear.
Removing Misfed Paper When “Remove Misfeed Paper Tray” Appears ❒ Forcefully removing misfed paper may cause paper to tear and leave scraps of paper in the printer. This might cause a misfeed and damage the printer. A Pull out the paper tray until it stops, and then remove misfed paper. B Carefully slide the paper tray into the printer until it stops.
Removing Misfed Paper C Open the front cover by pushing the front cover release button, and then close it to reset the misfeed condition. ❒ You can apply this procedure for both the paper tray and the optional paper feed unit. ❒ To reset the misfeed condition, open and close the front cover, then the indicator will be off.
Removing Misfed Paper When “Remove Misfeed Internal Path” Appears ❒ Forcefully removing misfed paper may cause paper to tear and leave scraps of paper in the printer. This might cause a misfeed and damage the printer. A Open the front cover by pushing the front cover release button. B Lift the front side of the toner cartridge, and then pull it out of the printer. ❒ Be sure to put the toner cartridge on a stable, flat surface. ❒ Do not hold the toner cartridge upside down or stand it vertically.
Removing Misfed Paper C Pull out the misfed paper by holding both sides of paper. Be careful not to get toner dust on your hands or clothes. D Hold the grips of the toner cartridge, and then insert it into the printer until it stops. E Lower the toner cartridge when it makes contact in the back.
Removing Misfed Paper F Close the front cover by pressing the left and right side indentations. ❒ If paper is fed from the Bypass Tray, be sure to remove all the paper from the Bypass Tray and close it before opening the front cover.
Removing Misfed Paper When “Remove Misfeed Paper Exit Cover” Appears • When removing misfed paper, do not touch the fusing section because it becomes very hot. • The fusing unit becomes very hot. When installing the new fusing unit, turn off the printer and wait about an hour. After that, install the new fusing unit. Not waiting for the unit to cool down can result in a burn. ❒ Forcefully removing misfed paper may cause paper to tear and leave scraps of paper in the printer.
Removing Misfed Paper ❒ Do not hold the toner cartridge upside down or stand it vertically. C Pull out the misfed paper by holding both sides of paper. Be careful not to get toner dust on your hands or clothes. D Hold the grips of the toner cartridge, insert it into the printer until it stops.
Removing Misfed Paper E Lower the toner cartridge when it makes contact in the back. F Close the front cover by pressing the left and right side indentations. ❒ If paper is fed from the Bypass Tray, be sure to remove all the paper from the Bypass Tray and close it before opening the front cover. Removing misfed paper from the exit cover A Open the paper exit cover. Place your finger under the indentation in the exit cover, raise it ( ) and pull it backward to open it ( ).
Removing Misfed Paper B Remove the misfed paper. C Close the paper exit cover until it clicks. D Open the front cover by pushing the front cover release button.
Removing Misfed Paper E Close the front cover by pressing the left and right side indentations. ❒ Once all misfed paper is removed, the error message will disappear and printing will continue. Removing misfed paper from the fusing unit A If the error message is still displayed, check the inside of the fusing unit and remove any paper inside. Turn off the power and wait for about an hour before turning it back on. B Place a finger in the printer's rear cover finger hole (upper center) and pull it open.
Removing Misfed Paper C Remove the rear cover horizontally. Proceed to step F. D Push down the lever on right side of the duplex unit ( ) and pull it out until it stops ( ). E Push the under board levers ( ) and pull the duplex unit out of the print- er ( ).
Removing Misfed Paper F Lift the lock levers of the fusing unit as shown in the illustration. G Pull the fusing unit out. H Hold the tab, and then remove the misfed paper. ❒ Do not touch the metal part of the fusing unit. It becomes very hot. Touching it could result in a burn.
Removing Misfed Paper I Insert the fusing unit until it stops. J Push the lock levers of the fusing unit down until it clicks. ❒ Proceed to step M if the optional duplex unit is installed. K Insert the rear cover to the inside grooves on both sides of the printer in a horizontal direction.
Removing Misfed Paper L Close the rear cover. M Push in the duplex unit along the rails in the back of the printer. N Securely push the duplex unit into the printer. O Turn the power on.
Removing Misfed Paper When “Remove Misfeed Duplex Unit” Appears • When removing misfed paper, do not touch the fusing section because it becomes very hot. ❒ Forcefully removing misfed paper may cause paper to tear and leave scraps of paper in the duplex unit. This might cause a misfeed and damage the printer. Removing the misfed paper inside the cover A Open the rear cover of the duplex unit. B Remove the misfed paper.
Removing Misfed Paper C Close the rear cover of the duplex unit. D Lift the lever ( ), open the cover of the duplex unit ( ). E Remove the misfed paper.
Removing Misfed Paper F Close the cover of the duplex unit. Removing misfed paper inside the duplex unit A Push down the lever on the right side of the duplex unit ( ), and then pull it out until it stops ( ). B Lift the guide board inside the duplex unit, and remove the misfed paper. ❒ When A5L paper misfeeds, you might not be able to remove it by pulling the duplex unit out. In this case, pull the paper tray out and remove the paper.
Removing Misfed Paper C Align the power cord with the groove of the left slide of the duplex unit, insert the duplex unit into back of the printer aligning the rails inside of the printer until it is connected. If the error message appears again, the misfed paper might be left in the printer. Confirm that any torn paper scraps are not in the inside of the printer. For more information, see p.98 “When “Remove Misfeed Internal Path” Appears”.
Appendix Moving and Transporting the Printer • When moving the machine, each person should hold the handles that are located on opposite sides, and then lift it slowly. Lifting it carelessly or dropping it may cause an injury. • When you move the printer, remember to unplug the power cord from the wall outlet to avoid a fire or an electric shock. • When you pull out the plug from the socket, grip the plug, not the cord, to avoid damaging the cord and causing a fire or an electric shock.
Appendix C Lift the printer with two people by using the inset grips on both side of the printer, and then move it horizontally to the place where you want to install it. ❒ When lifting the machine, use the inset grips on both sides. Otherwise the printer could break or cause injury if dropped. ❒ Be sure to move the printer horizontally. Moving the printer facing up on down may cause the toner to scatter. ❒ If the optional paper feed unit(s) is installed, detach and move the printer separately.
Appendix Consumables • Our products are engineered to meet the highest standards of quality and functionality. When purchasing expendable supplies, we recommend using only those specified by an authorized dealer.
Appendix Name Friction Pad × 3 *1 Average printable number of pages *1 90,000 pages A4, 3% test chart ❒ The actual number of printable pages varies depending on the image volume and density, number of pages to be printed at a time, paper type and paper size used, and environmental conditions such as temperature and humidity. ❒ Maintenance kit (consumables) are not covered by warranty. However, if there is problem, contact the store where they were purchased.
Appendix Specifications Mainframe ❖ Configuration: Desktop ❖ Print Process: Laser beam scanning & Electrophotographic printing Dual component toner development ❖ First Print Speed: • Basic model • Network standard model 7.5 sec or less (A4K, 81/2×11K) ❒ If the printer has not been used for a while, there may be a short delay before the first page starts printing.
Appendix Parallel (Bidirectional IEEE1284) • Optional: IEEE 802.11b (Wireless LAN) IEEE 1394 (SCSI Print, IP over 1394) Bluetooth ❖ Resolution: 1,200 × 1,200 dpi (PCL 6, RPCS, PS, PDF) 600 × 600 dpi (PCL 6, PCL 5e, RPCS, PS, PDF) 300 × 300 dpi (PCL 5e, PDF) ❖ Printer Language: PCL 6 (XL), PCL 5e, RPCS, PostScript 3 ❖ Fonts: PCL 6, PCL 5e Agfa Font Manager 35 Intellifonts, 10 TrueType fonts, and 1 bitmap font Font Manager available, plus 31 additional fonts.
Appendix Mainframe Only Stand-by 40 dB (A) Sound Pressure level *2 Mainframe Only During Printing *1 *2 54 dB (A) The following measurements are actual values made in accordance with ISO7779. Measured at the position of a bystander. ❖ Dimensions: *1 Width Depth Height Printer Only (tray not extended) 388 mm (14.9 inches) 450 mm (17.7 inches) 345 mm (13.6 inches) Printer Only (tray extended) 388 mm (14.9 inches) 508 mm (20.0 inches) 345 mm (13.
Appendix ❖ Memory: Basic model: Standard 64MB, up to 320MB (with the optional Memory Unit) Network standard model: Standard 128MB, up to 256MB (with the optional Memory Unit) ❖ Network (Basic model printer requires the optional network interface board): Topology: Ethernet (10BaseT/100BaseTX) Protocol: TCP/IP, NetBEUI, IPX/SPX, AppleTalk ❖ Optional Equipment: Common for the Basic model printer and the Network standard model printer • Paper Feed Unit Type 400 • Envelope Feeder Type 400 • AD450 (Duplex Unit)
Appendix Envelope Feeder Type 400 ❖ Dimensions (W×D×H): 388 × 440 × 96 mm (15.3 × 15.9 × 3.8 inches) ❖ Paper Weight: 72 - 90 g/m2 (19 - 24 lb.) ❖ Paper Size: See p.5 “Paper and Other Media Supported by This Printer”. AD450 (Duplex Unit) ❖ Dimensions (W×D×H): 340 × 380 × 250 mm (13.4 × 15.0 × 7.7 inches) ❖ Paper Size: See p.5 “Paper and Other Media Supported by This Printer”. ❖ Paper Weight: 60 - 105 g/m2 (17 - 28 lb.) ❖ Weight: 5 kg (11.0 lb.
Appendix ❖ Protocols: TCP/IP, NetBEUI, IPX/SPX, AppleTalk ❖ Interface Connector: RJ45 ❖ Required Cable: STP (Shielded Twisted-Pair) cable Category / Type5 or better 1394 Interface Unit Type 4510 ❖ Transmission Spec.: IEEE 1394 ❖ Device Class: SCSI print, IP over 1394 ❖ Interface Connector: IEEE 1394 (6 pins × 2) ❖ Required cable: 1394 interface cable (6 pins x 4 pins, 6 pins x 6 pins) ❒ You cannot plug devices together to create loops. ❒ Do not use a cable more than 4.5 meters (14.8 feet) long.
Appendix ❖ Data Transfer Speed: Auto select from below speed 1Mbps, 2Mbps, 5.5Mbps, 11Mbps ❖ Frequency Range: • Inch version: 2412-2464 Mhz (1-11 channels) • Metric version: 2412-2472 Mhz (1-13 channels) ❖ Transmittable Distance: 1Mbps 400m *1 2Mbps 270m *1 5.5Mbps 200m *1 11Mbps 140m *1 *1 These figures are a guideline for outdoor use. In general, the transmittable distance indoors is 10-100 m, depending on the environment.
