Service manual

Error Codes

G165/G166/G167/G181/G183/G184 4-2 SM

Waste Toner Bottle Set Error

 Waste toner bottle not set

 Disconnected or defective harness of the waste toner bottle set sensor

 Defective waste toner bottle set sensor

014

1. Install the waste toner bottle.

2. Check or replace the harness of the waste toner bottle set sensor.

3. Replace the waste toner bottle set sensor.

Tray/Paper Selection Error

 No paper in the tray or tray not set in the machine

 Paper size requested by the job does not match the paper in the tray

030

1. Install the tray or put the correct size paper in the tray.

2. Check the paper setting in the SOM (Smart Organizing Monitor) for printer

models or user menu mode for MF models.

Paper Selection Error: Feed and Exit

 Paper size requested by the job does not match the paper in the tray

 Selection error for the paper feed and paper exit location in duplex mode

031

Check the paper feed and exit location in the SOM (Smart Organizing Monitor) for

printer models or user menu mode for MF models.

Jam Error: No Feed from Tray 1

 Paper slipped

050

Remove the paper jam at tray 1.

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