Technical information
Ricoh Embedded Software Architecture (ESA) Device Client v1.4 Installation and Integration Guide
Section 8: Troubleshooting
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8-4
Troubleshooting the multifunction device
After troubleshooting all other components in the workflow, troubleshoot the device using the information in the
following table.
Table 8-1: Common methods of troubleshooting the multifunction device
Issue Resolution
The Omtool Xlet is stopped. Start the Omtool Xlet using the Application Manager.
The device is not working properly for reasons unrelated to the
Omtool Xlet.
Consult the documentation on the device for troubleshooting
information.