User's Manual

Fax Journal
Error Code Cause Solution
0001
The recipient’s fax machine does
not support G3 standard.
Select a transmission speed supported by
the recipient fax machine, and resend the
fax.
0071 Memory is full.
Print, send, or delete the jobs stored in the
memory.
0080
The recipient’s fax machine did
not respond within 35 seconds.
Send the fax again. Contact the recipient
and ask them to check that their fax
machine is working properly.
To send a fax to an international
destination, enter a pause before the
recipient's fax/telephone number.
008D
The recipient’s fax machine is out
of paper.
Contact the recipient and ask them to load
paper.
00A0
Sending fax was canceled
manually.
Send the fax again.
00A1 The original is jammed. Remove the jammed original.
00FF Redialing failed.
Make sure the recipient’s fax number is
correct, and check that the telephone line
is properly connected.
When other problems occur
The table below describes how to troubleshoot problems that do not produce an error code.
Problem Solution
Cannot send faxes.
Check the error code, and then perform the appropriate
procedure to resolve the problem.
Cannot receive faxes even when
sending them is possible.
• A print cartridge is empty. Replace the print cartridge.
See page 143 "Replacing the Print Cartridge".
• Tray 1 is empty. Load paper in Tray 1. See page 29
"Loading Paper".
• If fax reception mode is manual mode, you must
receive the fax manually. See page 96 "Receiving a
Fax".
10. Troubleshooting
164