User's Manual

Message Causes Solutions
Cannot Obtain IP
#### Server
The machine cannot obtain an
IP address from the FTP, SMTP,
POP3, or SNTP server.
If the problem involves the FTP server,
check the [Edit Network Scan Destination]
setting in Smart Organizing Monitor.
If the problem involves the SMTP/POP3/
SNTP server, check the [Server
Properties...] setting in Smart Organizing
Monitor.
Communication Error
####
The connection with the FTP
server, SMTP server, SMB
server, SNTP server, or USB
memory device was lost while
sending or receiving data.
If the problem involves the FTP/SMB
server, check the [Edit Network Scan
Destination] setting in Smart Organizing
Monitor.
If the problem involves the SMTP/SNTP
server, check the [Server Properties...]
setting in Smart Organizing Monitor.
If the problem involves the USB flash drive,
check that it is a supported model, and
then reinsert it.
Invalid Password
#### Server
The password entered to access
the FTP, SMTP, POP3, or SMB
server is invalid.
For future reference, make a note of the
correct password and keep it safe.
Failed To Connect
####
A connection with the FTP
server, SMTP server, POP3
server, SMB server, SNTP
server, or USB memory device
has failed.
If the problem involves the FTP/SMB
server, check the [Edit Network Scan
Destination] setting in Smart Organizing
Monitor.
If the problem involves the SMTP/POP3/
SNTP server, check the [Server
Properties...] setting in Smart Organizing
Monitor.
If the problem involves the USB flash drive,
check that it is a supported model, and
then reinsert it.
10. Troubleshooting
170