User's Manual

Message Causes Solutions
and remove paper. "Clearing Misfeeds" and page 280
"Paper Feed Problems".
• Check the originals are suitable for
scanning. See page 62 "Placing
Originals".
Available: IDCard
Copy A4 or 8 1/2 x
11
ID card copy could not be
performed because the tray
does not contain the valid size
paper, which are A4 or Letter
size.
• Set the machine to print copies using
the A4 or Letter size paper in the
[Select Paper] setting. See page 168
"Copier Features Settings".
• Specify the A4 or Letter size paper for
the tray selected for printing copies.
See page 187 "Tray Paper Settings".
Busy Fax transmission could not be
completed because the
destination's line was busy.
Wait for a while and send the fax again.
Cannot Copy This
Setting
Comb.: 2 on 1 / 4
on 1
Combined copying could not be
performed because the tray
does not contain the valid size
paper, which are A4, Letter, or
Legal size.
• Set the machine to print copies using
the A4, Letter, or Legal size paper in
the [Select Paper] setting. See
page 168 "Copier Features Settings".
• Specify the A4, Letter, or Legal size
paper for the tray selected for printing
copies. See page 187 "Tray Paper
Settings".
Cannot copy.
Set original to ADF.
Combined copying could not be
performed because the originals
were not placed in the ADF.
• Use the ADF, even when copying a
single sheet.
• If you need to use the exposure glass,
turn off combined copying in
[Duplex/Combine] under [Copier
Features], and then try again. See
page 168 "Copier Features Settings".
Check Paper Size The paper size set for the
document differs from the size of
the paper in the indicated tray.
Press [FormFeed] to begin printing, or
press [JobReset] to cancel the job.
Check Paper Type The paper type set for the
document differs from the type
Press [FormFeed] to begin printing, or
press [JobReset] to cancel the job.
10. Troubleshooting
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Draft 2016/05/27