User's Manual

Problem Solution
Toner smears appear on the print
side of the page.
• The paper setting may not be correct. For example,
although you are using thick paper, the setting for thick
paper may not be specified.
Check the printer driver's paper settings.
See the printer driver Help.
• Check that the paper is not curled or bent. Flatten out the
paper before loading it.
See page 55 "Supported Paper".
Horizontal lines appear on the
printed paper.
• Impact can cause lines to appear on printed paper and
other malfunctions.
Protect the printer from impact at all times, especially
while it is printing.
• If lines appear on prints, turn the printer off, wait a few
moments, and then turn it back on again. Then, perform
the print job again.
Photo images are coarse. Some applications lower the resolution for making prints.
The backs of printed sheets are
blemished.
• When removing a jammed sheet, the inside of the printer
may have become dirty. Print several sheets until they
come out clean.
• If document size is larger than paper size, e.g. A4
document on B5 paper, the back of the next printed sheet
may become dirty.
Fine dot patterns do not print. Change the [Dithering] setting in the printer driver's dialog
box.
See the printer driver Help.
If rubbed with your finger, the print
smears.
The setting of the paper may not be correct. For example,
although thick paper is used, the setting for thick paper may
not be specified.
• Check the paper settings of this printer.
See page 41 "Loading Paper".
• Check the paper settings of the printer driver.
See the printer driver Help.
10. Troubleshooting
286 opal-p3_mf3_com_user_guide_gb_00228537_eng.xml
Draft 2016/05/27