User's Manual

Others
Problem Cause Solution
All fax documents stored in
memory have been lost. Those
documents include ones
stored through Memory
Transmission/Reception,
Memory Lock, or Substitute
Reception.
When about one hour passes after
the machine is turned off, all fax
documents stored in memory are
lost.
If any documents have been
lost for this reason, a Power
Failure Report is automatically
printed when the machine is
turned on. If fax documents
stored for Memory
Transmission have been lost,
check the destinations and
resend the documents. If fax
documents received through
Memory, Memory Lock or
Substitute Reception have
been lost, ask the senders to
resend the documents. For
details about the Power
Failure Report, see page 164
"Lists/Reports Related to Fax".
xxx xxx xxx
When an error code appears on the fax journal or transmission status report
The table below describes the meaning of error codes that appear under "Results" on the fax journal or
transmission status report, and what to do when a particular error code appears.
"X" indicates a number in an error code that appear differently depending on a specific situation.
Error Code Solution
1XXX11 An original has been jammed inside the ADF while sending a
fax in Immediate Transmission mode.
• Remove jammed originals, and then place them again.
See page 273 "Clearing Misfeeds" and page 280
"Paper Feed Problems".
• Check the originals are suitable for scanning. See
page 62 "Placing Originals".
1XXX21 The line could not be connected correctly.
• Confirm that the telephone line is properly connected to
the machine.
10. Troubleshooting
292 opal-p3_mf3_com_user_guide_gb_00228540_eng.xml
Draft 2016/05/27