Operation Manual

Message Causes Solutions
"Authentication with rmt
machine failed. Check rmt
machine's auth settings."
Authentication failed while
using the remote fax
function. The likely causes
are as follows:
• An attempt was made
to connect to a device
that does not support
the remote function.
• User authentication on
the remote machine has
failed.
For details about user authentication,
see Security Guide .
"Connection with remote
machine failed. Check the
remote machine status."
A network error occurred
while using the remote fax
function.
• Check that the remote machine
supports the remote fax function.
• Check that the remote machine is
working normally.
• Check that the correct IP address
or host name is set for the remote
machine in [System Settings]. For
details about these settings, see
"Interface Settings", Connecting
the Machine/ System Settings .
• Check that the LAN cable is
correctly connected to the
machine.
• For details about network
problems, contact your
administrator.
"Connection with remote
machine failed. Check the
remote machine status."
User Code Authentication is
set on the device connected
via the remote fax function.
The remote fax function does not
support User Code Authentication.
Disable User Code Authentication on
the remote machine.
When Messages Are Displayed on the Control Panel
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