Operation Manual

Message Causes Solutions
"The specified dest. for Email
TX Result, which is registered
to program, contains a dest.
that has a encryption
certificate that is not
currently valid. The dest.
cannot be recalled."
The user certificate
(destination certificate) has
expired.
A new user certificate must be installed.
For details about the user certificate
(destination certificate), see Security
Guide .
"Transmission cannot be
performed because the
encryption certificate is not
currently valid."
The user certificate
(destination certificate) has
expired.
A new user certificate must be installed.
For details about the user certificate
(destination certificate), see Security
Guide .
"XXX cannot be YYY
because the device
certificate used for the S/
MIME signature is not
currently valid."
(XXX and YYY indicate the
user action.)
The device certificate (S/
MIME) has expired.
A new device certificate (S/MIME)
must be installed. For details about
how to install a device certificate (S/
MIME), see Security Guide .
"Email TX Result cannot be
set because the specified
destination's encryption
certificate is not currently
valid."
The user certificate
(destination certificate) has
expired.
For details about the user certificate
(destination certificate), see Security
Guide .
"The program contains a
destination(s) that does not
have an encryption
certificate."
There is no user certificate
(destination certificate).
For details about the user certificate
(destination certificate), see Security
Guide .
"The specified destination for
Email TX Result, which is
registered to the program,
has no encryption
certificate."
There is no user certificate
(destination certificate).
For details about the user certificate
(destination certificate), see Security
Guide .
10. Troubleshooting
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