Operation Manual

Message Causes Solutions
"Cannot detect the size of
original. Select scan size."
The original placed on the
exposure glass is a
nonstandard size.
• Place the original correctly.
• Specify the scan size.
• When placing an original directly
on the exposure glass, the lifting/
lowering action of the ADF
triggers the automatic original
size detection process. Lift the
ADF by 30 degrees or more.
"Connection with the
destination has failed. Check
the settings. Entered path
name might be incorrect, or
firewall and security settings
might be blocking network
connectivity."
The destination computer
name or folder name is
invalid.
Check whether the computer name and
the folder name for the destination are
correct.
"Connection with the
destination has failed. Check
the settings. Entered path
name might be incorrect, or
firewall and security settings
might be blocking network
connectivity."
An antivirus program or a
firewall is preventing the
machine connecting to your
computer.
Antivirus programs and firewalls can
prevent client computers from
establishing connection with this
machine.
• If you are using anti-virus
software, add the program to the
exclusion list in the application
settings. For details about how to
add programs to the exclusion
list, see the anti-virus software
Help.
• To prevent a firewall blocking the
connection, register the machine's
IP address in the firewall's IP
address exclusion settings. For
details about the procedure for
excluding an IP address, see your
firewall's Help.
"Cannot start scanning
because communication was
failed."
Scan Profile is not set on the
client computer.
Set Scan Profile. For details about how
to do this, see "Changing a Scan
Profile", Scan .
When Messages Are Displayed on the Control Panel
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