Operation Manual

Message Causes Solutions
"The entered file name
contains invalid character(s).
Enter the file name again
using any of the following 1
byte characters. " 0 to 9 ", "
A to Z ", " a to z ", " . - _""
The file name contains a
character that cannot be
used.
• Check the file name specified at
the time of scanning. For details
about characters that can be used
in file names, see "Available
Characters and How to Enter
Them", Getting Started .
• Check the file name specified at
the time of scanning. The file
name specified in the Sending
Scan Files to Folders function
cannot contain the following
characters:
\ / : * ? " < > |
The file name cannot start or end
with a period ".".
"The number of destinations
that can be entered
manually at the same time is
as shown above."
The e-mail has too many
destinations.
Split the destinations into two or more
groups.
"The number of destinations
that can be specified at the
same time is as shown
above."
The e-mail has too many
destinations.
Split the destinations into two or more
groups.
"The selected file(s)
contained file(s) without
access privileges. Only
file(s) with access privileges
will be deleted."
You have tried to delete files
without the authority to do
so.
To check your access permission for
stored documents, or to delete a
document you do not have permission
to delete, see Security Guide .
"Transmission has failed.
Insufficient memory in the
destination hard disk. To
check the current status,
press [Comm. Status/Print]."
Transmission has failed.
There was not enough free
space on the hard disk of the
SMTP server, FTP server, or
client computer at the
destination.
Allocate sufficient space.
10. Troubleshooting
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