User Guide What You Can Do with This Machine Getting Started Copy Fax Print Scan Document Server Web Image Monitor Adding Paper and Toner Troubleshooting Appendix For information not in this manual, refer to the HTML/PDF files on the supplied CD-ROM. For safe and correct use, be sure to read the Safety Information in "Read This First" before using the machine.
TABLE OF CONTENTS How to Read the Manuals................................................................................................................................. 6 Symbols Used in the Manuals.......................................................................................................................6 Model-Specific Information............................................................................................................................... 7 Names of Major Features............
When the Authentication Screen Is Displayed...............................................................................................48 User Code Authentication Using the Control Panel.................................................................................. 48 Logging In Using the Control Panel............................................................................................................48 Logging Out Using the Control Panel.........................................................
Canceling a Transmission After the Original Is Scanned (While a Transmission Is in Progress)...........83 Canceling a Transmission After the Original Is Scanned (Before a Transmission Is Started)................ 83 Sending at a Specific Time (Send Later)........................................................................................................ 85 Storing a Document....................................................................................................................................
Specifying Send Settings...............................................................................................................................117 Specifying a File Type................................................................................................................................... 118 7. Document Server Storing Data...................................................................................................................................................
INDEX...........................................................................................................................................................
How to Read the Manuals Symbols Used in the Manuals This manual uses the following symbols: Indicates points to pay attention to when using the machine, and explanations of likely causes of paper misfeeds, damage to originals, or loss of data. Be sure to read these explanations. Indicates supplementary explanations of the machine's functions, and instructions on resolving user errors. This symbol is located at the end of sections. It indicates where you can find further relevant information.
Model-Specific Information This section explains how you can identify the region your machine belongs to. There is a label on the rear of the machine, located in the position shown below. The label contains details that identify the region your machine belongs to. Read the label. CXC467 The following information is region-specific. Read the information under the symbol that corresponds to the region of your machine.
Names of Major Features In this manual, major features of the machine are referred to as follows: • Auto Document Feeder 8 ADF
1. What You Can Do with This Machine You can search for a description by what you want to do. Saving Paper BRL059S Printing multi-page documents on both sides of sheets (Duplex Copy) See "Duplex Copying", Copy/ Document Server . Printing multi-page documents and received faxes on a single sheet (Combine (Copier/Fax)) See "Combined Copying", Copy/ Document Server See "Combine Two Originals", Fax . . Printing received faxes on both sides of sheets (2 Sided Print) See "Two-Sided Printing", Fax .
1. What You Can Do with This Machine Converting Documents to Electronic Formats Easily BQX138S Sending scan files See "Basic Procedure for Sending Scan Files by E-mail", Scan . Sending the URL of the folder in which scan files are stored See "Sending a URL by E-mail", Scan . Storing scan files in a shared folder See "Basic Procedure for Using Scan to Folder", Scan . Storing scan files on media See "Basic Procedure for Saving Scan Files on a Memory Storage Device", Scan .
Registering Destinations Registering Destinations BRL060S Using the control panel to register destinations in the Address Book See "Registering Entered Destinations to the Address Book", Fax . See "Registering a destination in the address book manually", Scan . Using Web Image Monitor to register destinations from a computer See "Registering Internet Fax Destination Information Using Web Image Monitor", Fax .
1. What You Can Do with This Machine Operating the Machine More Effectively BQX139S Registering and using frequently-used settings (Program) See "Registering Functions in a Program", Convenient Functions . Registering frequently-used settings as initial settings (Program as Defaults (Copier/Document Server/Fax/Scanner)) See "Changing the Default Functions of the Initial Screen", Convenient Functions .
Customizing the [Home] Screen Customizing the [Home] Screen The icons of each function are displayed on the [Home] screen. CXC450 • You can add shortcuts to often used programs or Web pages to the [Home] screen. The programs or Web pages can be recalled easily by pressing the shortcut icons. • You can display only the icons of functions and shortcuts that you use. • You can change the order of the function and shortcut icons.
1. What You Can Do with This Machine Making Copies Using Various Functions CMQ002 • You can reduce or enlarge the copy image. With the Auto Reduce/Enlarge function, he machine automatically calculates the reproduction ratio based on the sizes of the originals and the paper you have specified. See "Reducing or Enlarging Originals", Copy/ Document Server . • Copier functions such as Duplex and Combine allow you to save on paper by copying multiple pages onto single sheets.
Printing Data Using Various Functions Printing Data Using Various Functions CMQ004 • This machine supports network and local connections. • You can send PDF files directly to the machine for printing, without having to open a PDF application. See "Printing a PDF File Directly", Print . • You can print or delete print jobs stored on the machine's hard disk, which have been previously sent from computers using the printer driver.
1. What You Can Do with This Machine Utilizing Stored Documents You can store files scanned in copier, facsimile, printer, or scanner mode on the machine's hard disk. Web Image Monitor allows you to use your computer to search for, view, print, delete, and send stored files via the network. You can also change print settings and print multiple documents (Document Server). CJQ603 • You can retrieve stored documents scanned in scanner mode to your computer.
Sending and Receiving Faxes without Paper Sending and Receiving Faxes without Paper Reception You can store and save received fax documents as electronic formats in the machine's hard disk without printing them. CJQ604 You can use Web Image Monitor to check, print, delete, retrieve, or download documents using your computer (Storing received documents). • See "Confirming/Printing/Deleting Received and Stored Documents", Fax .
1. What You Can Do with This Machine CJQ605 • To send a fax, print from the Windows application you are working with, select LAN-Fax as the printer, and then specify the destination. • You can also check the sent image data. • For details about the machine's settings, see "Network Settings Requirements", Connecting the Machine/ System Settings . • For details about how to use the function, see "Sending Fax Documents from Computers", Fax .
Sending and Receiving Faxes via the Internet Sending and Receiving Faxes via the Internet xxx@xxx.com xxx.xxx.xxx.xxx xxx@xxx.com xxx.xxx.xxx.xxx CJQ606 E-mail Transmission and Reception This machine converts scanned document images to e-mail format, and transmits and receives the e-mail data over the Internet. • To send a document, specify an e-mail address instead of dialing the destination telephone number (Internet Fax and e-mail transmission).
1. What You Can Do with This Machine • For details about the machine's settings, see "Network Settings Requirements", Connecting the Machine/ System Settings .
Using the Facsimile and the Scanner in a Network Environment Using the Facsimile and the Scanner in a Network Environment CJQ607 • You can send scan files to a specified destination using e-mail (Sending scan files by e-mail). See "Overview of E-mail Transmission Function", Fax . See "Basic Procedure for Sending Scan Files by E-mail", Scan . • You can send scan files directly to folders (Sending scan files by Scan to Folder).
1. What You Can Do with This Machine Preventing Information Leakage (Security Functions) CJQ608 • You can protect documents from unauthorized access and stop them from being copied without permission. • You can control the use of the machine, as well as prevent machine settings from being changed without authorization. • By setting passwords, you can prevent unauthorized access via the network. • You can erase or encrypt the data on the hard disk to minimize the risk of information leakage.
Monitoring and Setting the Machine Using a Computer Monitoring and Setting the Machine Using a Computer Using Web Image Monitor, you can check the machine's status and change the settings. CJQ609 You can check which tray is running out of paper, register information in the Address Book, specify the network settings, configure and change the system settings, manage jobs, print the job history, and configure the authentication settings.
1. What You Can Do with This Machine Preventing Unauthorized Copying You can print embedded patterns on printouts to prevent unauthorized copying. CUL002 • Using the copier function or the printer driver, you can embed a pattern in the printed document. If the document is copied on a machine with the Copy Data Security unit, protected pages are grayed out in the copy. This can minimize the risk of confidential information being copied.
2. Getting Started This chapter describes how to start using this machine. Guide to Names and Functions of Components Guide to Components • Do not obstruct the machine's vents. Doing so risks fire caused by overheated internal components.
2. Getting Started 1. ADF Lower the ADF over originals placed on the exposure glass. If you load a stack of originals in the ADF, the ADF will automatically feed the originals one by one. 2. ADF cover Open this cover to remove originals jammed in the ADF. 3. ADF cover open lever Pull this lever to open the ADF cover. 4. Input tray for the ADF Place stacks of originals here. 5. Extender for the ADF tray Extend this when placing paper longer than A4 in the input tray for ADF. 6.
Guide to Names and Functions of Components 17. Tray 1 Load paper here. 18. Main power switch To operate the machine, the main power switch must be on. If it is off, turn the switch on. 19. Bypass tray open lever Push this lever to open the bypass tray. 20. Stop fences Pull this fence to prevent paper from falling off. 21. Bypass tray Use to copy or print on thick paper, OHP transparencies, envelopes, and label paper (adhesive labels). 22.
2. Getting Started 5. Rear cover Open to access the inside of the machine and remove jammed paper. 6. Gigabit Ethernet port Use a network interface cable to connect the machine to a network. 7. USB 2.0 [Type B] port Use a USB cable to connect the machine to a computer. 8. Security slot Connect a security cable to prevent theft. 9. USB port H (Port for use by customer engineer) Do not use this port. 10. Slot Optional interface boards can be inserted.
Guide to Names and Functions of Components • When you remove jammed paper, pull out the toner cartridge with the drum unit. If you want to remove only the toner cartridge, pull down the lever on the right side of the toner cartridge, and then pull the toner cartridge out. 2. Drum unit Messages appear on the screen when the drum unit needs to be replaced, or a new drum unit needs to be prepared.
2. Getting Started Guide to Functions of the Machine's Options Guide to Functions of the Machine's External Options 2 1 CXC404 1. Lower paper trays You can attach up to two lower paper trays. There are two types of trays, each holding up to 250 or 500 sheets of paper. These trays can be used in any combination. 2. Handset (mainly North America) Used as a receiver. Allows you to use the On Hook Dial and Manual Dial functions. It also allows you to use the machine as a telephone.
Guide to the Names and Functions of the Machine's Control Panel Guide to the Names and Functions of the Machine's Control Panel This illustration shows the control panel of the machine with options fully installed. 1 2 3 4 5 6 7 8 9 10 18 17 16 15 14 13 12 11 20 19 CXC470 1. [Home] key Press to display the [Home] screen. For details, see page 35 "How to Use the [Home] Screen". 2. Function keys No functions are registered to the function keys as a factory default.
2. Getting Started See "Registering Frequently Used Functions", Convenient Functions . • Press to program defaults for the initial display when modes are cleared or reset, or immediately after the main power switch is turned on. See "Changing the Default Functions of the Initial Screen", Convenient Functions . 6. Main power indicator The main power indicator goes on when you turn on the main power switch. 7. [Energy Saver] key Press to switch to and from Sleep mode.
Guide to the Names and Functions of the Machine's Control Panel Blinks while Memory Lock file is being received. See "Personal Boxes" and "Printing a File Received with Memory Lock", Fax . 17. [Check Status] key Press to check the machine's system status, operational status of each function, and current jobs. You can also display the job history and the machine's maintenance information. 18.
2. Getting Started Changing the Display Language You can change the language used on the display. English is set as default. 1. Press the [User Tools/Counter] key. CXC475 2. Press [ ]. 3. Press language key until the language you want to display appears. 4. Press the [User Tools/Counter] key.
How to Use the [Home] Screen How to Use the [Home] Screen The icons of each function are displayed on the [Home] screen. You can add shortcuts to frequently used programs or Web pages to the [Home] screen. The icons of added shortcuts appear on the [Home] screen. The programs or Web pages can be recalled easily by pressing the shortcut icons. To display the [Home] screen, press the [Home] key. 7 1 2 8 3 9 4 5 10 6 11 CXC448 1.
2. Getting Started For details about how to make settings for the printer function, see Print . 6. [Address Book Management] Press to display the Address Book. For details about how to use the Address Book, see Connecting the Machine/System settings . 7. Home screen image You can display an image on the [Home] screen, such as a corporate logo. To change the image, see "Displaying the Image on the [Home] Screen", Convenient Functions . 8. [Scanner] Press to scan originals and save images as files.
How to Use the [Home] Screen • For details about the procedure for registering a shortcut using the [Program] screen, see "Registering a Shortcut to a Program to the [Home] Screen", Convenient Functions . • You can register up to 72 function and shortcut icons. Delete unused icons if the limit is reached. For details see "Deleting an Icon on the [Home] Screen", Convenient Functions . • You can change the position of icons.
2. Getting Started 3. Press [Edit Home]. 4. Press [Add Icon]. 5. Press [Select Icon to Add]. 6. Press [Program].
How to Use the [Home] Screen 7. Press [Copier Program]. 8. Select the program you want to add. 9. Press [Select Destination]. 10. Specify the position where [Blank] is displayed.
2. Getting Started 11. Press [Exit]. 12. Press the [User Tools/Counter] key. • Press [ ] on the upper-right corner of the [Select Destination] screen to check the position on the simple screen.
Registering Functions in a Program Registering Functions in a Program Depending on the functions, the number of programs that can be registered is different. • Copier: 25 programs • Document Server: 25 programs • Facsimile: 100 programs • Scanner: 25 programs The following settings can be registered to programs: Copier: Density, paper tray, Orig. (Settings for Originals), Auto Reduce/Enlarge, Red./Enlg. (Reduce/ Enlarge), Other Func.
2. Getting Started 3. Press the [Program] key. CXC255 4. Press [Program]. 5. Press the program number you want to register. 6. Enter the program name. 7. Press [OK]. 8. Press [Exit] twice.
Registering Functions in a Program • Destinations that are registered in the machine's Address Book can be registered to a program of the scanner mode. • Destinations can be registered to a program of the scanner mode only when [Include Destinations] is selected for [Program Setting for Destinations] in [Scanner Features]. For details about the setting, see "General Settings", Scan . • Folder destinations that have protection codes cannot be registered to a program of the scanner mode.
2. Getting Started Program name Program description Effect Long-term storage scan Select [PDF/A] under [File Type] in [Send Settings]. You can easily digitize documents to "PDF/A" file format, which is suitable for long-term storage. Digital signature scan In [Send Settings], specify [PDF], [High Compress. PDF], or [PDF/A] in [File Type], and also specify [Digital Signature]. You can add a digital signature to an important document such as a contract, so that any data tampering can be detected.
Registering Functions in a Program • The names of programs given above are just examples. You can assign any name to a program according to your objectives. • Depending on your business details or the type of documents to be scanned, registering a program cannot be recommended.
2. Getting Started Turning On/Off the Power The main power switch is on the front side of the machine. When this switch is turned on, the main power turns on and the main power indicator on the right side of the control panel lights up. When this switch is turned off, the main power turns off and the main power indicator on the right side of the control panel goes out. When this is done, machine power is off. Fax files in memory may be lost if you turn this switch off. Use this switch only when necessary.
Turning On/Off the Power • Before unplugging the power cord plug, turn off the main power switch and make sure the main power switch indicator turns off. Not doing so may result in damage to the hard disk or memory, leading to malfunctions. • Do not turn off the power while the machine is in operation. Doing so may result in damage to the hard disk or memory, leading to malfunctions. • Do not hold down the main power switch while turning off the main power.
2. Getting Started When the Authentication Screen Is Displayed If Basic Authentication, Windows Authentication, LDAP Authentication, or Integration Server Authentication is active, the authentication screen appears on the display. The machine only becomes operable after entering your own Login User Name and Login Password. If User Code Authentication is active, you cannot use the machine until you enter the User Code. If you can use the machine, you can say that you are logged in.
When the Authentication Screen Is Displayed 1. Press [Login]. 2. Enter a Login User Name, and then press [OK]. 3. Enter a Login Password, and then press [OK]. When the user is authenticated, the screen for the function you are using appears. Logging Out Using the Control Panel This section explains the procedure for logging out the machine when Basic Authentication, Windows Authentication, LDAP Authentication, or Integration Server Authentication is set.
2. Getting Started Placing Originals Placing Originals on the Exposure Glass • Keep your hands away from the hinges and exposure glass when lowering the ADF. Not doing so may result in an injury if your hands or fingers are pinched. • Do not lift the ADF forcefully. Otherwise, the cover of the ADF might open or be damaged. 1. Lift the ADF. 2. Place the original face down on the exposure glass. The original should be aligned to the rear left corner. Start with the first page to be scanned. 1 CXC604 1.
Placing Originals When placing originals that are longer than A4 2 or 81/2 × 11 , open the extenders. 1 CXC606 1. Limit mark 2.
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3. Copy This chapter describes frequently used copier functions and operations. For the information not included in this chapter, see Copy/ Document Server on the supplied CD-ROM. Basic Procedure To make copies of originals, place them on the exposure glass or in the ADF. When placing the original on the exposure glass, start with the first page to be copied. When placing the original in the ADF, place them so that the first page is on the top.
3. Copy 7. Press the [Start] key. When placing the original on the exposure glass, press the [ ] key after all originals are scanned. Some functions such as Batch mode may require that you press the [ ] key when placing originals in the ADF. Follow the messages that appear on screen. 8. When the copy job is finished, press the [Reset] key to clear the settings.
Reducing or Enlarging Originals Reducing or Enlarging Originals This section describes methods of reducing or enlarging images by specifying a reproduction ratio, or a paper size. Base Point The base point of reduce/enlarge differs depending on how the original is scanned. When the original is placed on the exposure glass, the upper left corner will be the base point. When it is placed in the ADF, the bottom left corner will be the base point.
3. Copy 1. Press [Red./Enlg.]. 2. Select a ratio, and then press [OK]. 3. Select the paper tray. 4. Place the originals, and then press the [Start] key. Zoom You can specify the reproduction ratio in increments of 1%. CKN007 To specify a reproduction ratio, enter the ratio using the number keys or specify the ratio with [ ] or [ ]. This section describes how to enter the ratio using the number keys.
Reducing or Enlarging Originals 1. Press [Red./Enlg.]. 2. Press [Magnification Ratio]. 3. Enter the desired ratio with the number keys, and then press [ ]. 4. Press [OK] twice. 5. Select the paper tray. 6. Place the originals, and then press the [Start] key. Auto Reduce/Enlarge The machine automatically calculates the reproduction ratio based on the sizes of the originals and the paper you have specified. The machine will rotate, enlarge, or reduce the image of the originals to fit them to the paper.
3. Copy This is useful to copy different size originals to the same size paper. If the orientation in which your original is placed is different from that of the paper you are copying onto, the machine rotates the original image by 90 degrees and fits it on the copy paper (Rotate Copy). For example, to reduce A4 originals to fit onto A5 paper, select A4 for the original size and orientation, select a paper tray containing A5 paper, and then press [Auto Reduce/Enlarge]. The image is automatically rotated.
Duplex Copying Duplex Copying Copies two 1-sided pages or one 2-sided page onto a 2-sided page. During copying, the image is shifted to allow for the binding margin. CKN009 There are two types of Duplex. 1 Sided 2 Sided Copies two 1-sided pages on one 2-sided page. 2 Sided 2 Sided Copies one 2-sided page on one 2-sided page. The resulting copy image will differ according to the orientation in which you place your originals ( or ).
3. Copy Original Placing originals Orig.'s Orientation Orientation Copy Top to Top Top to Bottom 1. Press [Other Func.]. 2. Press [Duplex]. 3. Select [1 Sided 2 Sided] or [2 Sided document to be output. 2 Sided] according to how you want the To change the original or copy orientation, press [Orientation]. 4. Press [OK] twice. 5. Place the originals. 6. Press [Orig.].
Duplex Copying 7. Press [Original's Orientation]. 8. Select the original orientation, and then press [OK] twice. 9. Select the paper tray. 10. Press the [Start] key. Specifying the Original and Copy Orientation Select the orientation of the originals and copies if the original is two-sided or if you want to copy onto both sides of the paper. • Top to Top CKN011 • Top to Bottom CKN012 1. Press [Orientation].
3. Copy 2. Select [Top to Top] or [Top to Bottom] for [Original] if the original is two-sided. 3. Select [Top to Top] or [Top to Bottom] for [Copy]. 4. Press [OK].
Combined Copying Combined Copying This mode can be used to select a reproduction ratio automatically and copy the originals onto a single sheet of copy paper. The machine selects a reproduction ratio between 25 and 400%. If the orientation of the original is different from that of the copy paper, the machine will automatically rotate the image by 90 degrees to make copies properly.
3. Copy CKN010 • Originals read from right to left CKN017 One-Sided Combine Combine several pages onto one side of a sheet. CKN014 There are four types of One-Sided Combine. 1 Sided 2 Originals Cmb. 1 Side Copies two 1-sided originals to one side of a sheet. 1 Sided 4 Originals Cmb. 1 Side Copies four 1-sided originals to one side of a sheet. 2 Sided 2 Pages Cmb. 1 Side Copies one 2-sided original to one side of a sheet. 2 Sided 4 Pages Cmb.
Combined Copying 1. Press [Orig.]. 2. Press [Original's Size]. 3. Specify the original size, and then press [OK] twice. 4. Press [Other Func.]. 5. Press [Combine]. 6. Select [1 Sided] or [2 Sided] for [Original]. If you selected [2 Sided], you can change the orientation by pressing [Orientation]. To specify the original orientation is whether readable or unreadable, press [Orig.'s Orientation]. 7. Press [Cmb. 1 Side]. 8. Select the number or pages of originals to combine. 9. Press [OK] twice. 10.
3. Copy CKN074 There are four types of Two-Sided Combine. 1 Sided 4 Originals Cmb. 2 Sides Copies four 1-sided originals to one sheet with two pages per side. 1 Sided 8 Originals Cmb. 2 Sides Copies eight 1-sided originals to one sheet with four pages per side. 2 Sided 4 Pages Cmb. 2 Sides Copies two 2-sided originals to one sheet with two pages per side. 2 Sided 8 Pages Cmb. 2 Sides Copies four 2-sided originals to one sheet with four pages per side. 1. Press [Orig.]. 2. Press [Original's Size].
Combined Copying 7. Press [Cmb. 2 Sides]. 8. Press [Orientation]. 9. Select [Top to Top] or [Top to Bottom] for [Original] and/or [Copy], and then press [OK]. 10. Select the number or pages of originals to combine. 11. Press [OK] twice. 12. Select the paper tray. 13. Place the originals, and then press the [Start] key.
3. Copy Copying onto Custom Size Paper from the Bypass Tray Paper that has a horizontal length of 60.0–216.0 mm (2.37–8.50 inches) and a vertical length of 127.0–900.0 mm (5.00–35.43 inches) can be fed in from the bypass tray. 1. Load the paper face up in the bypass tray. Bypass tray is automatically selected. 2. Press the [ ] key. 3. Press [Paper Size]. 4. Press [Custom Size]. 5. Enter the horizontal size with the number keys, and then press [ ]. 6.
Copying onto Envelopes Copying onto Envelopes This section describes how to copy onto regular size and custom size envelopes. Place the original on the exposure glass and place the envelope in the bypass tray. Specify the thickness of the paper according to the weight of the envelopes you are printing on. For details about the relationship between paper weight and paper thickness and the sizes of envelopes that can be used, see page 140 "Recommended Paper Sizes and Types".
3. Copy 5. Place the originals, and then press the [Start] key.
Sort Sort The machine assembles copies as sets in sequential order. CKN018 1. Press [Other Func.]. 2. Press [ ]. 3. Press [Sort]. 4. Press [OK]. 5. Enter the number of copy sets using the number keys. 6. Select the paper tray. 7. Place the originals, and then press the [Start] key. Changing the Number of Sets You can change the number of copy sets during copying. • This function can be used only when the Sort function is selected. 1. While "Copying..." is displayed, press the [Stop] key.
3. Copy 2. Enter the number of copy sets with the number keys. 3. Press [Continue]. Copying starts again.
Storing Data in the Document Server Storing Data in the Document Server The Document Server enables you to store documents being read with the copy feature on the hard disk of this machine. Thus you can print them later applying necessary conditions. You can check the stored documents from the Document Server screen. For details about the Document Server, see page 119 "Storing Data". Depending on which options are installed on your machine, this function might not be available.
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4. Fax This chapter describes frequently used facsimile functions and operations. For the information not included in this chapter, see Fax on the supplied CD-ROM. Basic Procedure for Transmissions (Memory Transmission) This section describes the basic procedure for transmitting documents using Memory Transmission. You can specify the fax, IP-Fax, Internet Fax, e-mail, or folder destinations. Multiple types of destination can be specified simultaneously.
4. Fax 3. Make sure [Immed. TX] is not highlighted. 4. Place the original into the ADF. 5. Configure the scan and transmission settings in [Send Settings]. 6. Specify a destination. You can enter the destination's number or address directly or select from the Address Book by pressing the destination key. If you make a mistake, press the [Clear] key, and then enter again. 7. When sending the same original to several destinations (broadcasting), specify the next destination. 8.
Basic Procedure for Transmissions (Memory Transmission) 7. Press the [ ] key. The machine dials the destination and starts transmission. Registering a Fax Destination 1. Press the [User Tools/Counter] key. 2. Press [Address Book Mangmnt]. 3. Press [New Program]. 4. Press [Names]. 5. Press [Name]. The name entry display appears. 6. Enter the name, and then press [OK]. 7. Press [ ] to display [Title 1], [Title 2] and [Title 3]. 8.
4. Fax 12. Press [Fax Destination]. 13. Enter the fax number using the number keys, and then press [OK]. 14. Specify optional settings such as [SUB Code], [SEP Code], and [International TX Mode]. To specify [SUB Code] or [SEP Code], press [Adv. Features]. 15. Press [OK]. 16. Press [Exit]. 17. Press [OK]. 18. Press the [User Tools/Counter] key.
Basic Procedure for Transmissions (Memory Transmission) 8. Press [Delete All], and then press [OK]. 9. Press [Exit]. 10. Press [OK]. 11. Press the [User Tools/Counter] key.
4. Fax Transmitting while Checking Connection to Destination (Immediate Transmission) Using Immediate Transmission, you can send documents while checking the connection to the destination. You can specify fax or IP-Fax destinations. If you specify Internet Fax, e-mail, folder destinations, and group or multiple destinations, the transmission mode is automatically switched to Memory Transmission. • It is recommended that you call the receivers and confirm with them when sending important documents. 1.
Transmitting while Checking Connection to Destination (Immediate Transmission) Sending Originals Using the Exposure Glass (Immediate Transmission) 1. Press [Immed. TX]. 2. Place the first page face down on the exposure glass. 3. Specify a destination. 4. Make the scan settings you require. 5. Press the [Start] key. 6. Place the next original on the exposure glass within 10 seconds when you send multiple originals, and then repeat steps 4 and 5. Repeat this step for each page. 7. Press the [ ] key.
4. Fax Canceling a Transmission This section explains how to cancel a fax transmission. Canceling a Transmission Before the Original Is Scanned Use this procedure to cancel a transmission before pressing the [Start] key. 1. Press the [Reset] key. CXC257 Canceling a Transmission While the Original Is Being Scanned Use this procedure to cancel scanning or transmitting of the original while it is being scanned. 1. Press the [Stop] key. CXC256 2. Press [Cancel Scan.] or [Cancel TX].
Canceling a Transmission Canceling a Transmission After the Original Is Scanned (While a Transmission Is in Progress) Use this procedure to delete a file that is being sent after the original is scanned. All the scanned data is deleted from memory. 1. Press the [Stop] key. CXC256 You can also press [Comm. Status/Print], and then [Check/Stop Transmission File]. 2. Press [Standby File List]. 3. Select the file you want to cancel. If the desired file is not shown, press [ ] or [ ] to find it. 4.
4. Fax 1. Press [Comm. Status/Print]. 2. Press [Check/Stop Transmission File]. 3. Press [Display File List]. 4. Select the file you want to cancel. If the desired file is not shown, press [ ] or [ ] to find it. 5. Press [Cancel TX]. 6. Press [OK]. To cancel another file, repeat steps 4 through 6. 7. Press [Exit] three times.
Sending at a Specific Time (Send Later) Sending at a Specific Time (Send Later) Using this function, you can instruct the machine to delay transmission of your fax document until a specified later time. This allows you to take advantage of off-peak telephone charges without having to be by the machine at the time. Use Memory Transmission for this function. Immediate Transmission is not possible. • If the machine is switched off for about 12 hours, all fax documents stored in memory are lost.
4. Fax Storing a Document You can store and send a document at the same time. You can also just store a document. The following information can be set for the stored documents as necessary: User Name You can set this function if necessary to know who and what departments stored documents in the machine. A user name can be selected from the Address Book or entered manually. File Name You can specify a name for a stored document.
Storing a Document 5. Set the user name, file name, and password as necessary. • User Name Press [User Name], and then select a user name. To specify an unregistered user name, press [Manual Entry], and then enter the name. After specifying a user name, press [OK]. • File Name Press [File Name], enter a file name, and then press [OK]. • Password Press [Password], enter a password using the number keys, and then press [OK]. Re-enter the password for confirmation, and then press [OK]. 6. Press [OK] twice.
4. Fax • On Hook Dial • Manual Dial 1. Press [Send Settings]. 2. Press [ ] four times, and then press [Select Stored File]. 3. Select the documents to be sent. When multiple documents are selected, they are sent in the order of selection. • Press [File Name] to place the documents in alphabetical order. • Press [Date] to place the documents in order of programmed date. • Press [Queue] to arrange the order of the documents to be sent. To view details about stored documents, press [Details].
Printing the Journal Manually Printing the Journal Manually To print the Journal manually, select the printing method: [All], [Print per File No.], or [Print per User]. All Prints the results of communications in the order made. Print per File No. Prints only the results of communications specified by file number. Print per User Prints the results of communications by individual senders. 1. Press [Comm. Status/Print]. 2. Press [Print Journal]. 3. Select the printing method. 4.
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5. Print This chapter describes frequently used printer functions and operations. For the information not included in this chapter, see Print on the supplied CD-ROM. Quick Install for USB You can install the printer drivers easily from the CD-ROM provided with this machine. Using USB Quick Install, the PCL 6 printer driver is installed for use with a USB connection with the printer. • Manage Printers permission is required to install the drivers. Log on as an Administrators group member. 1.
5. Print Quick Install for Network You can install the printer drivers easily from the CD-ROM provided with this machine. Using Network Quick Install, the PCL 6 printer driver is installed under network environment, and the Standard TCP/IP port will be set. • Manage Printers permission is required to install the drivers. Log on as an Administrators group member. 1. Quit all applications. (Do not close this manual.) 2. Insert the provided CD-ROM into the computer's CD-ROM drive.
Displaying the Printer Driver Properties Displaying the Printer Driver Properties This section explains how to open the printer driver properties from [Devices and Printers]. • Manage Printers permission is required to change the printer settings. Log on as an Administrators group member. • You cannot change the machine default settings for individual users. Settings made in the printer properties dialog box are applied to all users. 1. On the [Start] menu, click [Devices and Printers]. 2.
5. Print Standard Printing • The default setting is duplex printing. If you want to print on only one side, select [Off] for the duplex setting. • If you send a print job via USB 2.0 while the machine is in Low Power mode or Sleep mode, an error message might appear when the print job is complete. In this case, check if the document was printed. When Using the PCL 6 Printer Driver 1. Click the WordPad menu button in the upper left corner of the window, and then click [Print]. 2.
Locked Print Locked Print Sending a Locked Print File 1. Click the WordPad menu button in the upper left corner of the window, and then click [Print]. 2. In the "Select Printer" list, select the printer you want to use. 3. Click [Preferences]. 4. In the "Job Type:" list, click [Locked Print]. 5. Click [Details...]. 6. Enter a User ID in the "User ID:" box, and then enter a password in the "Password:" box. 7. Click [OK]. 8. Change any other print settings if necessary. 9. Click [OK]. 10.
5. Print 2. Press the [Print Jobs] tab. 3. Press [Locked Jobs]. 4. Select the files you want to print. You can select all the Locked Print files at once by pressing [All Jobs] after selecting a file. 5. If necessary, press [Preview] to check the print image of the document. If you do not need to view a preview, proceed to step 7. 6. Enter the password using the number keys, and then press [OK]. Only the first page of the document is displayed on the preview screen.
Hold Print Hold Print Sending a Hold Print File 1. Click the WordPad menu button in the upper left corner of the window, and then click [Print]. 2. In the "Select Printer" list, select the printer you want to use. 3. Click [Preferences]. 4. In the "Job Type:" list, click [Hold Print]. 5. Click [Details...]. 6. Enter a User ID in the "User ID:" box. You can optionally set a file name of a Hold Print file. 7.
5. Print 2. Press the [Print Jobs] tab. 3. Press [Hold Jobs]. 4. Select the files you want to print. You can select all the Hold Print files at once by pressing [All Jobs] after selecting a file. 5. If necessary, press [Preview] to check the print image of the document. Only the first page of the document is displayed on the preview screen. A preview cannot be displayed if more than one document is selected. Press [Exit] to close the preview screen. 6. Press [Print]. 7.
Stored Print Stored Print Sending a Stored Print File 1. Click the WordPad menu button in the upper left corner of the window, and then click [Print]. 2. In the "Select Printer" list, select the printer you want to use. 3. Click [Preferences]. 4. In the "Job Type:" list, select the print method to be used for Stored Print files. You can select four methods of Stored Print: To use the Stored Print (Shared) and Store and Print (Shared) functions, authentication must be enabled beforehand.
5. Print Printing a Stored Print File Using the Control Panel • The stored documents are not deleted even after the printing has been completed. For the procedure to delete the documents, see "Deleting Stored Print files", Print . 1. Press the [Home] key on the top left of the control panel, and press the [Printer] icon on the [Home] screen. CXC252 2. Press the [Print Jobs] tab. 3. Press [Stored Jobs]. 4. Select the files you want to print.
Stored Print If multiple print files are selected, and some of these require a password, the machine prints files that correspond to the entered password and files that do not require a password. The number of files to be printed is displayed on the confirmation screen. 7. To change the print settings of the document, press [Det.Settings]. 8. Enter the number of copies using the number keys if necessary, and then press [Resume Prt.].
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6. Scan This chapter describes frequently used scanner functions and operations. For the information not included in this chapter, see Scan on the supplied CD-ROM. Basic Procedure for Using Scan to Folder • Before performing this procedure, refer to "Preparing to Send by Scan to Folder", Scan and confirm the details of the destination computer. Also refer to "Registering Folders", Connecting the Machine/ System Settings , and register the address of the destination computer to the address book. 1.
6. Scan • Press [Original], and then press [2 Sided]. • Press [Send Settings]. Select [Type of Original], and then press [Full Color]. • Press [Send Settings]. Select [File Type], and then press [PDF]. 6. Specify the destination. You can specify multiple destinations. 7. Press the [Start] key. Using Scan to Folder in the Windows Environment The following procedures explain how to create a shared folder on a computer running Windows, and how to confirm the computer's information.
Basic Procedure for Using Scan to Folder • If "Everyone" is left selected in step 6, the created shared folder will be accessible by all users. This is a security risk, so we recommend that you give access rights only to specific users. Use the following procedure to remove "Everyone" and specify user access rights. 1. Create a folder, just as you would create a normal folder, in a location of your choice on the computer. 2. Right-click the folder, and then click [Properties].
6. Scan 7. In the [Select Users or Groups] window, click [OK]. 8. In the [Group or user names:] list, select a group or user, and then, in the [Allow] column of the permissions list, select either the [Full Control] or [Modify] check box. 9. Press [OK] twice. Registering an SMB Folder 1. Press the [User Tools/Counter] key. 2. Press [Address Book Mangmnt]. 3. Press [New Program]. 4. Press [Names]. 5. Press [Name]. The name entry display appears. 6. Enter the name, and then press [OK]. 7.
Basic Procedure for Using Scan to Folder 11. Press [Auth. Info]. 12. Press [Folder Authentication]. 13. Press [Specify Other Auth. Info]. When [Do not Specify] is selected, the SMB User Name and SMB Password that you have specified in [Default User Name/Password (Send)] of File Transfer settings are applied. 14. Press [Change] under "Login User Name". 15. Enter the login user name of the destination computer, and then press [OK]. 16. Press [Change] under "Login Password". 17.
6. Scan 27. Press [OK] three times. 28. Press the [User Tools/Counter] key. Locating the SMB folder manually 1. Press [Enter] under "Path". 2. Enter the path where the folder is located. For example: if the name of the destination computer is "User", and the folder name is "Share", the path will be \\User\Share. If the network does not allow automatic obtaining of IP addresses, include the destination computer's IP address in the path. For example: if the IP address of the destination computer is "192.
Basic Procedure for Using Scan to Folder You can press [Up One Level] to switch between levels. 4. Select the folder you want to register. 5. Press [OK] four times. Deleting an SMB Registered Folder 1. Press the [User Tools/Counter] key. 2. Press [Address Book Mangmnt]. 3. Press [Change]. 4. Press [Folder]. 5. Select the name whose folder you want to delete. Press the name key, or enter the registered number using the number keys.
6. Scan Entering a Destination Path Manually 1. Press [Manual Entry]. 2. Press [SMB]. 3. Press [Enter] in [Destination]. 4. Press [Enter] on the right side of the path field. 5. Enter the path for the folder. In the following example path, the shared folder name is "user" and the computer name is "desk01": \\desk01\user 6. Press [OK]. 7. Depending on the destination setting, enter the user name for logging in to the computer. Press [Enter] to the right of the user name field to display the soft keyboard.
Basic Procedure for Sending Scan Files by E-mail Basic Procedure for Sending Scan Files by Email 1. Press the [Home] key on the top left of the control panel, and press the [Scanner] icon on the [Home] screen. CXC252 2. Make sure that no previous settings remain. If a previous setting remains, press the [Reset] key. 3. Press the [Email] tab. 4. Place originals. 5. If necessary, select [Send Settings] or [Original], and specify scan settings according to the original you want to scan.
6. Scan 8. To use the Message Disposition Notification function, select [Send Settings], press [ ] four times, and then press [Reception Notice]. If you select [Reception Notice], the selected e-mail sender will receive e-mail notification when the e-mail recipient has opened the e-mail. 9. Press the [Start] key. Registering an E-mail Destination 1. Press the [User Tools/Counter] key. 2. Press [Address Book Mangmnt]. 3. Press [New Program]. 4. Press [Names]. 5. Press [Name].
Basic Procedure for Sending Scan Files by E-mail 12. Press [Email Address]. 13. Enter the e-mail address. 14. Press [OK]. 15. Press [Use Email Address for], and then select [Email/Internet Fax Dest.] or [Internet Fax Destination Only]. If [Email/Internet Fax Dest.] is specified, registered e-mail addresses appear in both the internet fax address display and E-mail address display on the fax function screen, and in the address display on the scanner function screen.
6. Scan 4. Press [Email]. 5. Select the name whose e-mail address you want to delete. Press the name key, or enter the registered number using the number keys. You can search by the registered name, user code, fax number, folder name, e-mail address, or IP-Fax destination. 6. Press [Email]. 7. Press [Email Address]. 8. Press [Delete All], and then press [OK]. 9. Press [Exit]. 10. Press [OK]. 11. Press the [User Tools/Counter] key. Entering an E-mail Address Manually 1. Press [Manual Entry]. 2.
Basic Procedure for Storing Scan Files Basic Procedure for Storing Scan Files • You can specify a password for each stored file. Files that are not password-protected can be accessed by other users on the same local area network using DeskTopBinder. We recommend that you protect stored files from unauthorized access by specifying passwords. • Scan file stored in the machine may be lost if some kind of failure occurs. We advise against using the hard disk to store important files.
6. Scan Press [User Name], and then select a user name. To specify an unregistered user name, press [Manual Entry], and then enter the name. After specifying a user name, press [OK]. • File Name Press [File Name], enter a file name, and then press [OK]. • Password Press [Password], enter a password, and then press [OK]. Re-enter the password for confirmation, and then press [OK]. 8. Press [OK] twice. 9. If necessary, press [Send Settings] or [Original] to configure settings for resolution and scan size.
Specifying Send Settings Specifying Send Settings 1. Press [Send Settings]. 2. Specify resolution, scan size, and other settings, as required. 3. Press [OK].
6. Scan Specifying a File Type This section explains the procedure for specifying the file type of a file you want to send. File types can be specified when sending files by e-mail or Scan to Folder, sending stored files by e-mail or Scan to Folder, and saving files on a memory storage device. You can select one of the following file types: • Single Page: [PDF], [High Compress.
7. Document Server This chapter describes frequently used Document Server functions and operations. For the information not included in this chapter, see Copy/ Document Server on the supplied CD-ROM. Storing Data This section describes the procedure for storing documents on the Document Server. • A document accessed with a correct password remains selected even after operations are complete, and it can be accessed by other users.
7. Document Server 1. Press the [Home] key on the top left of the control panel, and press the [Document Server] icon on the [Home] screen. CXC252 2. Press [To Scanning Scrn.]. 3. Press [User Name]. 4. Specify a user name, and then press [OK]. The user names shown are names that were registered in the Address Book. To specify a name not shown in the screen, press [Manual Entry], and then enter a user name. 5. Press [File Name]. 6. Enter a file name, and then press [OK]. 7. Press [Password]. 8.
Printing Stored Documents Printing Stored Documents Prints stored documents on the Document Server. The items you can specify on the printing screen are as follows: • Paper tray • The number of prints • [2 Sided: Top to Top], [2 Sided: Top to Bottom] • [Sort] • [Margin Adjustment] For details about each function, see Copy/ Document Server . 1. Select a document to be printed. 2. When printing two or more documents at a time, repeat step 1. Up to 30 documents can be printed. 3.
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8. Web Image Monitor This chapter describes frequently used Web Image Monitor functions and operations. For the information not included in this chapter, see Connecting the Machine/ System Settings on the supplied CD-ROM or Web Image Monitor Help. Displaying Top Page This section explains the Top Page and how to display Web Image Monitor. • When entering an IPv4 address, do not begin segments with zeros. For example: If the address is "192.168.001.010", you must enter it as "192.168.1.10". 1.
8. Web Image Monitor 3. Refresh/Help (Refresh): Click at the upper right in the work area to update the machine information. Click the Web browser's [Refresh] button to refresh the entire browser screen. (Help): Use Help to view or download Help file contents. 4. Basic Information area Displays the basic information of the machine. 5. Work area Displays the contents of the item selected in the menu area.
Viewing Received Fax Documents Using Web Image Monitor Viewing Received Fax Documents Using Web Image Monitor 1. Start Web Image Monitor. 2. Click [Fax Received File] on the [Print Job/Stored File] menu in the left pane. 3. If you have programmed a user code for the stored reception file, enter the code, and then press [OK]. If the programmed user code was deleted from the Address Book, a message indicating incorrect user code entry appears. If this is the case, reprogram a user code. 4.
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9. Adding Paper and Toner This chapter describes how to load paper into the paper tray and recommended paper sizes and types. Loading Paper into Paper Trays Every paper tray is loaded in the same way. In the following example procedure, paper is loaded into Tray 1. • Be sure to select the correct paper size and feed direction using the paper size dial on the tray. Otherwise, the machine might be damaged, or printing problems might occur. • Do not mix different types of paper in the same paper tray.
9. Adding Paper and Toner 1. Check that paper in the paper tray is not being used, and then pull out the paper tray carefully. Adjust the paper size dial to match the size and feed direction of the paper in the paper tray. CXC663 2. Pull the tray carefully until it stops, lift the front side of the tray, and then pull it out of the machine. CXC664 Place the tray on a flat surface. 3. Pinch the clip on the side paper guide and slide it to match the paper size.
Loading Paper into Paper Trays 4. Pinch the end guide and slide it inward to match the standard size. CXC614 5. Fan the paper before loading it in the tray. CBK254 6. Load the new paper stack print side down. Make sure paper is not stacked higher than the upper limit (upper line) marked inside the tray. CXC666 7. Adjust the paper guides to close any gaps. Do not move paper loaded in the tray more than a few millimeters.
9. Adding Paper and Toner 8. Lift the front side of the tray, and then slide it into the machine carefully until it stops. CXC667 To avoid paper jams, make sure the tray is securely inserted. • Letterhead paper must be loaded in a specific orientation. For details, see page 137 "Loading Orientation-fixed Paper or Two-sided Paper". • You can load envelopes into Tray 1. For details about loading envelopes, see "Loading Envelopes", Paper Specifications and Adding Paper .
Loading Paper into the Bypass Tray Loading Paper into the Bypass Tray Use the bypass tray to use OHP transparencies and paper that cannot be loaded in the paper trays. • The maximum number of sheets you can load at the same time depends on paper type. Do not stack paper over the limit mark. For the maximum number of sheets you can load, see page 140 "Recommended Paper Sizes and Types". • Do not mix different types of paper. • After loading paper, specify the paper size and type using the control panel.
9. Adding Paper and Toner 2. Slide both sides of the paper guide outward, and then load paper print side up until it stops. 1 2 1 CXC611 3. Adjust both sides of the paper guide to match the paper width. CXC612 • When using the bypass tray, it is recommended that you set the paper direction to . • When loading thick paper or OHP transparencies, specify the paper size and the paper type. • Letterhead paper must be loaded in a specific orientation.
Loading Paper into the Bypass Tray Printing from the Bypass Tray Using the Printer Function • If you select [Machine Setting(s)] in [Bypass Tray] under [Tray Setting Priority] in [System] of the Printer Features menu, the settings made using the control panel have priority over the printer driver settings. For details, see "System", Print . • The default of [Bypass Tray] is [Driver/Command]. • Settings remain valid until they are changed.
9. Adding Paper and Toner 5. Select the paper size. 6. Press [OK]. 7. Press the [User Tools/Counter] key. Specifying a custom size paper using the control panel 1. Press the [User Tools/Counter] key. CXC251 2. Press [Tray Paper Settings]. 3. Press [ ]. 4. Press [Printer Bypass Paper Size]. 5. Press [Custom Size]. If a custom size is already specified, press [Change]. 6. Press [Vertical].
Loading Paper into the Bypass Tray 7. Enter the vertical size using the number keys, and then press [ ]. 8. Press [Horizontal]. 9. Enter the horizontal size using the number keys, and then press [ ]. 10. Press [OK] twice. 11. Press the [User Tools/Counter] key. Specifying thick paper or OHP transparencies for paper type using the control panel • Usually only one side of OHP transparencies can be used for printing. Be sure to load them with the print side up.
9. Adding Paper and Toner 8. Select the paper type. To load thick paper, press [Plain Paper]. To load OHP transparencies, press [OHP (Transparency)]. 9. Press [OK]. When printing onto OHP transparencies, proceed to step 11. 10. When printing onto thick paper, make sure that the specified paper thickness is displayed in [Paper Thickness]. 11. Press the [User Tools/Counter] key. • For details about paper thickness, see "System Settings", Connecting the Machine/ System Settings .
Loading Orientation-fixed Paper or Two-sided Paper Loading Orientation-fixed Paper or Two-sided Paper Orientation-fixed (top to bottom) or two-sided paper (for example, letterhead paper, punched paper, or copied paper) might not be printed correctly, depending on how the originals and paper are placed. Settings for the User Tools In [Tray Paper Settings], specify [Letterhead] for [Paper Type] of the paper tray you want to use.
9. Adding Paper and Toner Original orientation Exposure glass ADF Portrait ( ) Landscape ( ) • Paper orientation • Copier mode When placing originals in the ADF and copying on orientation-fixed paper from the bypass tray, specify the paper size. Copy side Paper trays Bypass tray*1 One-sided Two-sided *1 If you place originals in the ADF and copy on orientation-fixed paper from the bypass tray without specifying the paper size, the image might be copied upside down.
Loading Orientation-fixed Paper or Two-sided Paper • For details about how to make two-sided copies, see page 59 "Duplex Copying". • In printer mode: • To print on letterhead paper when [Auto Detect] is specified for [Letterhead Setting], you must specify [Letterhead] as the paper type in the printer driver's settings. • If a print job is changed partway through printing from one-sided to two-sided printing, onesided output after the first copy may be printed facing a different direction.
9. Adding Paper and Toner Recommended Paper Sizes and Types This section describes recommended paper sizes and types. • If you use paper that curls, either because it is too dry or too damp, a paper jam may occur. • Do not use paper designed for inkjet printers, as these may stick to the fusing unit and cause a misfeed. • When you load OHP transparencies, check the front and back of the sheets, and place them correctly, or a misfeed might occur. Tray 1 Paper type and weight Paper size 52–162 g/m2 (14 lb.
Recommended Paper Sizes and Types *1 Do not stack over the limit mark. The number of sheets you can load in the paper tray varies depending on the weight and condition of the paper. Lower paper tray (250 sheets) Paper type and weight Paper size 52–162 g/m2 (14 lb. Bond– 90 lb. Index) Select the paper size using the paper size dial on the tray: Thin Paper–Thick Paper 2 A4 , A5 , A6 , 81/2 × 14 , 81/2 × 11 , 51/2 × 81/2 52–162 g/m2 (14 lb. Bond– 90 lb.
9. Adding Paper and Toner Paper type and weight 52–162 g/m2 (14 lb. Bond– 90 lb. Index) Thin Paper–Thick Paper 2 Paper size Set the paper size dial on the tray to " ", and select the paper size with the control panel: Paper capacity 500 sheets A5 , B5 JIS , B6 JIS , 81/2 × 13 , 81/4 × 14 , 81/4 × 13 , 8 × 13 , 8 × 101/2 , 8 × 10 , 71/4 × 101/2 , 16K 52–162 g/m2 (14 lb. Bond– 90 lb. Index) Custom size: Thin Paper–Thick Paper 2 Asia) 500 sheets (mainly Europe and Vertical: 148.0–356.
Recommended Paper Sizes and Types Paper type and weight Translucent paper OHP transparencies Label paper (adhesive labels) Paper size Paper capacity Select the paper size*1: *4 A4 , A5 , A6 , B5 JIS , B6 JIS *5 1 , 8 /2 × 14 , 81/2 × 13 , 1 8 /2 × 11 , 81/4 × 14 , 1 sheet 81/4 × 13 , 8 × 13 , 8 × 101/2 , 8 × 10 , 71/4 × 101/2 , 51/2 × 81/2 , 16K Custom size*3: (mainly Europe and Asia) Vertical: 127.0–900.0 mm Horizontal: 60.0–216.0 mm (mainly North America) Vertical: 5.00–35.43 inches Horizontal: 2.
9. Adding Paper and Toner Paper Thickness *1 Paper weight Plain Paper 2 75–90 g/m2 (20–24 lb. Bond) Middle Thick 91–105 g/m2 (24–28 lb. Bond) Thick Paper 1 106–130 g/m2 (28–35 lb. Bond) Thick Paper 2 131–162 g/m2 (35 lb. Bond–90 lb. Index) *1 Print quality will decrease if the paper you are using is close to the minimum or maximum weight. Change the paper weight setting to thinner or thicker.
Recommended Paper Sizes and Types • When loading OHP transparencies: • If multiple sheet feeding occurs, place one sheet at a time. • When copying onto OHP transparencies, see "Copying onto OHP Transparencies", Copy/ Document Server . • When printing on OHP transparencies from the computer, see page 135 "Specifying thick paper or OHP transparencies for paper type using the control panel". • Fan OHP transparencies thoroughly whenever you use them.
9. Adding Paper and Toner Direction of paper grain Paper trays Bypass tray • Select [Thick Paper 1] or [Thick Paper 2] as the paper thickness in [Tray Paper Settings]. • If [Thick Paper 2] is selected, the print speed may change. • Even if thick paper is loaded as described above, normal operations and print quality might still not be possible, depending on the paper type. • Prints might have prominent vertical creases. • Prints might be noticeably curled.
Recommended Paper Sizes and Types How to load envelopes Orientation of envelopes Exposure glass Tray 1 Bypass tray Side-opening envelopes • Flaps: closed • Bottom side of envelopes: toward the front of the machine • Side to be scanned: face down • Flaps: closed • Flaps: closed • Bottom side of envelopes: toward the left of the machine • Side to be scanned: face down • Bottom side of envelopes: toward the left of the machine • Side to be printed: face up When loading envelopes, specify the envelope
9. Adding Paper and Toner When loading envelopes, select "Envelope" as the paper types using both the User Tools and printer driver, and specify the thickness of envelopes. For details, see "Printing on Envelopes", Print . Recommended envelopes For information about recommended envelopes, contact your local dealer. For details about the sizes of envelopes you can load, see page 140 "Recommended Paper Sizes and Types". • Load only one size and type of envelope at a time.
Adding Toner Adding Toner This section explains precautions when adding toner, how to send faxes or scanned documents when the toner has run out, and how to dispose of used toner. • Do not incinerate toner (new or used) or toner containers. Doing so risks burns. Toner will ignite on contact with naked flame. • Do not store toner (new or used) or toner containers anywhere near naked flames. Doing so risks fire and burns. Toner will ignite on contact with naked flame.
9. Adding Paper and Toner • If toner or used toner is swallowed, dilute by drinking a large amount of water. Consult a doctor if necessary. • When removing jammed paper or replacing toner, avoid getting toner (new or used) on your clothing. If toner comes into contact with your clothing, wash the stained area with cold water. Hot water will set the toner into the fabric and make removing the stain impossible. • When removing jammed paper or replacing toner, avoid getting toner (new or used) on your skin.
Adding Toner Sending Faxes or Scanned Documents When Toner Has Run Out When the machine has run out of toner, the indicator on the display lights. Note that even if there is no toner left, you can still send faxes or scanned documents. • If number of communications executed after the toner has run out and not listed in the automatically output Journal exceeds 200, communication is not possible. 1.
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10. Troubleshooting This chapter describes basic troubleshooting procedures. Indicators This section describes the indicators displayed when the machine requires the user to remove misfed paper, to add paper, or to perform other procedures. Indicator : Paper Misfeed indicator Status Appears when a paper misfeed occurs. For details about removing jammed paper, see "Removing Jammed Paper", Troubleshooting . : Original Misfeed indicator Appears when an original misfeed occurs.
10. Troubleshooting When an Indicator for the [Check Status] Key Is Lit If an indicator for the [Check Status] key lights up, press the [Check Status] key to display the [Check Status] screen. Check the status of each function in the [Check Status] screen. [Check Status] screen 1 3 2 4 CXC501 1. [Mac/ApliStat] tab Indicates the status of the machine and each function. 2. Status icons Each icon that can be displayed is described below: : The function is performing a job.
When an Indicator for the [Check Status] Key Is Lit Problem Causes Solutions Documents and reports do not print out. The paper output tray is full. Remove the prints from the tray. Documents and reports do not print out. There is no paper left. Load paper. For details about loading paper, see "Loading Paper", Paper Specifications and Adding Paper . An error has occurred. A function which has the status "Error Occurred" in the [Check Status] screen is defective.
10. Troubleshooting Panel Tone The following table describes the meaning of the various beep patterns that the machine produces to alert users about left originals and other machine conditions. Beep pattern Meaning Causes Single short beep Panel/screen input accepted. A control panel or screen key was pressed. Short, then long beep Panel/screen input rejected. An invalid key was pressed on the control panel or screen, or the entered password was incorrect.
When You Have Problems Operating the Machine When You Have Problems Operating the Machine This section describes common problems and messages. If other messages appear, follow the instructions displayed. Problem The [Facsimile] or [Scanner] icon does not appear on the [Home] screen even though the copier screen appears when the machine is turned on using the main power switch. Causes Solutions Functions other than the copier function are not yet ready.
10. Troubleshooting Problem Causes Solutions "Please wait." appears. This message appears when Wait for a while. If the machine is not you press the [Energy Saver] ready in five minutes, turn off the main key. power switch and make sure the main power indicator turns off. Wait at least ten seconds and then turn the main power switch on again. If the machine is still not ready in five minutes, contact your service representative. "Please wait." appears.
When You Have Problems Operating the Machine Problem "Please wait." appears. Causes This message appears when you change the toner cartridge. Solutions • Wait until the message disappears. Do not turn off the main power switch while the message is displayed. • If the machine is not ready in five minutes, turn off the main power switch and make sure the main power indicator turns off. Wait at least ten seconds and then turn the main power switch on again.
10. Troubleshooting Problem "You do not have the privileges to use this function." continues to be displayed even though you have entered a valid user name. An error message remains, even if misfed paper is removed. Causes Solutions The logged in user name For details about how to set does not have permission for permissions, see Security Guide the selected function. • When a misfeed message appears, it remains until you open and close the cover as required. .
When You Have Problems Operating the Machine Problem Misfeeds occur frequently. Causes Using curled paper often causes misfeeds, soiled paper edges, or slipped positions while performing stack printing. Solutions • Take the stiffness out of the paper with your hands to straighten out the curl. • Load the paper up side down so that the curled edges face downward. For details about recommended paper, see "Recommended Paper", Paper Specifications and Adding Paper.
10. Troubleshooting Problem "Shutting down... Please wait. Main power will be turned off automatically. Maximum waiting time: 2 minute(s)" appears. Causes Solutions The shut down procedure has begun because the main power switch was turned off while the machine was in standby mode or performing an operation. Follow the message that appears and wait until the machine has shut down. Do not turn on the main power switch while this message is displayed.
When You Have Problems Operating the Machine Problem Cannot use Web Image Monitor to print documents stored in Document Server. Causes Solutions When [Print Volum. Use Limit.] is specified, users cannot print beyond their print volume use limitations. Print jobs selected by users who have reached their print volume use limitations will be canceled. • For details about specifying [Print Volum. Use Limit.], see Security Guide . • To view the status of a print job, see [Print Job History].
10. Troubleshooting When Messages Are Displayed on the Control Panel Messages Displayed When Using the Copy/Document Server Function This section describes the machine's main messages. If other messages appear, follow their instructions. • If you cannot make copies as you want because of the paper type, paper size or paper capacity problems, use recommended paper. For details about recommended paper, see page 140 "Recommended Paper Sizes and Types".
When Messages Are Displayed on the Control Panel Message Causes Solutions "File being stored exceeded max. number of pages per file. Copying will be stopped." The scanned originals have too many pages to store as one document. Press [Exit], and then store again with an appropriate number of pages. "Maximum number of sets is n." The number of copies exceeds the maximum copy quantity. You can change the maximum copy quantity from [Max. Copy Quantity] in [General Features] under [Copier/ Doc. Srvr.
10. Troubleshooting Message "Please wait." Causes The current environmental condition is outside the recommended temperature range for the machine. Solutions • Check the optimum environmental conditions for the machine and move it to a different location. • Leave the machine for a while and allow it to adapt to the environment. For details about the optimum environmental conditions for the machine, see "Optimum Environmental Conditions After Moving the Machine", Maintenance and Specifications .
When Messages Are Displayed on the Control Panel Message "Press [Continue] to scan and copy remaining originals." Causes The machine checked if the remaining originals should be copied, after the scanned originals were printed. Solutions • Remove all copies, and then press [Continue] to continue copying. • Press [Stop] to stop copying. • If you set [Memory Full Auto Scan Restart] in [Input/Output] of User Tools to [On], even if the memory becomes full, the memory overflow message will not be displayed.
10. Troubleshooting Message "Check whether there are any network problems." Causes Cannot access gatekeeper. [13-11] Solutions • Check that the correct gatekeeper address is listed in [H.323 Settings] of [Facsimile Features]. For details about H.323 Settings, see "Initial Settings", Fax . • For details about network problems, contact your administrator. "Check whether there are any network problems." Registering of user name is rejected by SIP server.
When Messages Are Displayed on the Control Panel Message "Check whether there are any network problems." [13-25] Causes Solutions In [Effective Protocol], the IP address is not enabled, or an incorrect IP address has been registered. • Check that "IPv4" in [Effective Protocol] is set to "Active" in [System Settings]. For details about Effective Protocol, see "Interface Settings", Connecting the Machine/ System Settings .
10. Troubleshooting Message "Check whether there are any network problems." [14-01] Causes Solutions The DNS server, SMTP server, or folder specified for transfer to was not found, or the destination for Internet Fax around (not through) the SMTP server could not be found. • Check that the following settings in [System Settings] are listed correctly.
When Messages Are Displayed on the Control Panel Message "Check whether there are any network problems." [14-09] Causes Solutions E-mail transmission was refused by SMTP authentication, POP before SMTP authentication, or login authentication of the computer in which the folder for transfer is specified. • Check that User Name and Password for the following settings in [System Settings] are listed correctly.
10. Troubleshooting Message "Check whether there are any network problems." Causes No POP3/IMAP4 server address is registered. [15-01] Solutions • Check that the correct Server Name or Server Address is listed in [POP3/IMAP4 Settings] of [System Settings]. For details about POP3/IMAP4 Settings, see "File Transfer", Connecting the Machine/ System Settings . • For details about network problems, contact your administrator. "Check whether there are any network problems.
When Messages Are Displayed on the Control Panel Message "Check whether there are any network problems." Causes Solutions Cannot find the DNS server or POP3/IMAP4 server.
10. Troubleshooting Message Causes "Check whether there are any network problems." • No IP address has been registered. [16-00] • A network is not connected properly. Solutions • Check that the correct IP address is specified for the machine in [System Settings]. For details about IP address, see "Interface Settings", Connecting the Machine/ System Settings . • For details about network problems, contact your administrator. "Connection with LDAP server has failed. Check the server status.
When Messages Are Displayed on the Control Panel Message "Exceeded time limit for LDAP server search. Check the server status." Causes A network error has occurred and connection has failed. Solutions • Try the operation again. If the message is still shown, the network may be busy. • Check that the correct settings for LDAP server are listed in [Administrator Tools] of [System Settings]. For details about LDAP server, see "Programming the LDAP server", Connecting the Machine/ System Settings .
10. Troubleshooting Message 176 Causes Solutions "Put original back, check it and press the Start key." Original jammed during Memory Transmission. Press [Exit], and then send the documents again. "Some invalid destination(s) contained. Do you want to select only valid destination(s)?" The specified group contains In the message that appears at each fax destinations, e-mail transmission, press [Select].
When Messages Are Displayed on the Control Panel Message Causes Solutions "The group destination cannot be selected because it contains a destination with an encryption certificate that is not currently valid." The user certificate (destination certificate) has expired. A new user certificate must be installed. For details about the user certificate (destination certificate), see Security Guide .
10. Troubleshooting Message "XXX cannot be YYY because the device certificate used for the S/ MIME signature is not currently valid." Causes Solutions The device certificate (S/ MIME) has expired. A new device certificate (S/MIME) must be installed. For details about how to install a device certificate (S/ MIME), see Security Guide . "Email TX Result cannot be set because the specified destination's encryption certificate is not currently valid.
When Messages Are Displayed on the Control Panel Message Causes Solutions "XXX cannot be YYY because there is a problem with the device certificate used for the S/MIME signature. Check the device certificate." There is no device certificate (S/MIME), or the certificate is invalid. For details about the device certificate (S/MIME), see Security Guide . There is no device certificate (S/MIME), or the certificate is invalid. For details about the device certificate (S/MIME), see Security Guide .
10. Troubleshooting Message Causes Solutions "The email destination(s) which is registered to the program cannot be recalled because there is a problem with the Digital Signature's device certificate." There is no device certificate (PDF with digital signature), or the certificate is invalid. A new device certificate (PDF with digital signature) must be installed. For details about how to install a device certificate (PDF with digital signature), see Security Guide .
When Messages Are Displayed on the Control Panel Status messages Message Status "Hex Dump Mode" In Hex Dump mode, the machine receives data in hexadecimal format. Press [Job Reset] to cancel Hex Dump mode. "Suspended job exists." Printing was temporarily stopped by SmartDeviceMonitor for Client. You can resume printing via [My Job List] in SmartDeviceMonitor for Client, or via the Web Image Monitor. To resume printing via Web Image Monitor, ask your system administrator first. "Offline" "Please wait.
10. Troubleshooting Message "Cannot connect with the wireless card. Turn the main power switch off, then check the card." (A "wireless LAN board" or "Bluetooth interface unit" is referred to as a "wireless card".) "Cannot connect with the Bluetooth interface. Check the Bluetooth interface." Causes Turn off the main power switch, • The wireless LAN board was not inserted when the and then confirm the wireless LAN board is inserted correctly. machine was turned on.
When Messages Are Displayed on the Control Panel Message "Hardware Problem: Wireless Card" (A "wireless LAN board" or "Bluetooth interface unit" is referred to as a "wireless card".) "Hardware Problem: Wireless Card" (A "wireless LAN board" or "Bluetooth interface unit" is referred to as a "wireless card".) "Out of paper in n. Load paper of the following size and type. To cancel the current job, press [Job Reset]." (A figure is placed at n.
10. Troubleshooting Message "Tray setg. do not match spcfd siz&typ. Select new tray or use siz&typ below." Causes The printer driver settings are incorrect or the tray does not contain paper of the size or type selected in the printer driver. Solutions • Check that the printer driver settings are correct, and then load paper of the size selected in the printer driver into the tray. For details about how to change the paper size, see "Changing the Paper Size", Paper Specifications and Adding Paper .
When Messages Are Displayed on the Control Panel Message Causes Solutions "Cannot print because both the The tray selected for other main and designation (chapter) pages is the same as the one sheets are set to the same paper for slip sheets. tray. Press [Job Reset] to cancel the job." Reset the job. Be sure the tray you select for slip sheets is not providing paper for other pages. "Updating the destination list... Please wait. Specified destination(s) or sender's name has been cleared.
10. Troubleshooting Message Causes Solutions "Exceeded the limit value for total data size of the selected files. Cannot select more files." • The size of the selected file exceeds 1 GB. Files or groups of files larger than 1 GB cannot be printed. • The total size of the selected files exceeds 1 GB. • When the total size of the multiple files that are selected exceeds 1 GB, select files separately.
When Messages Are Displayed on the Control Panel Message Causes Solutions "Address Book is currently in use by another function. Authentication has failed." The machine currently cannot perform authentication because the Address Book is being used by another function. Wait a while, and then retry the operation. "Unauthorized Copy Prevention error occurred. Job cancelled." You tried to store a file in the Document Server when [Unauthorized Copy Prevention] was specified.
10. Troubleshooting Message Causes Solutions "Classification Code is incorrect." The classification code is not supported with the printer driver. Select Optional for classification code. For details about how to specify classification code settings, see "Configuring Classification Codes", Print . "Collate has been cancelled." Collate was canceled. Turn off the main power switch, and then back on again. If the message appears again, contact your service representative.
When Messages Are Displayed on the Control Panel Message "Document Server is not available to use. Cannot store." Causes You cannot use the Document Server function. Solutions • For details about using Document Server function, contact your administrator. • For details about how to set permissions, see Security Guide . "Duplex has been cancelled." Duplex printing was canceled. • Select the proper paper size for the duplex function.
10. Troubleshooting Message 190 Causes Solutions "Exceeded max. number of files. (Auto)" While using the error job store function to store Normal Print jobs as Hold Print files, the maximum file capacity for file storage or Hold Print file management (automatic) was exceeded. Delete Hold Print files (automatic) or unneeded files stored in the machine. "Exceeded max. number of pages of Document Server. Cannot store." The maximum page capacity of the Document Server was exceeded.
When Messages Are Displayed on the Control Panel Message "HDD is full." Causes The hard disk became full while printing a Sample Print, Locked Print, Hold Print, or Stored Print file. Solutions • Delete unneeded files stored in the machine. • Reduce the data size of the Sample Print, Locked Print, Hold Print, or Stored Print file. "HDD is full." When printing with the PostScript 3 printer driver, the hard disk capacity for fonts and forms has been exceeded. "HDD is full.
10. Troubleshooting Message "Insufficient Memory" Causes A memory allocation error occurred. Solutions PCL 5e Select a lower resolution on the printer driver. For details about how to change the resolution setting, see the printer driver Help. PCL 6 On the printer driver's [Detailed Settings] tab, click [Print Quality] in "Menu:", and then select [Raster] in the "Vector/Raster:" list. In some cases, it will take a long time to complete a print job.
When Messages Are Displayed on the Control Panel Message Causes Solutions "The selected paper size is not supported. This job has been cancelled." Job Reset is automatically performed if the specified paper size is incorrect. Specify the correct paper size, and then print the file again. "Sending data failed." The machine received a command to stop transmission from the printer driver. Check if the computer is working correctly.
10. Troubleshooting Messages during Direct print from a memory storage device(s) Message "99: Error" Causes Solutions This data cannot be printed. The specified data is either corrupt or not supported by the Direct printing function from memory storage device(s). Check that the data is valid. For details about the kinds of data supported by the Direct printing function from memory storage device(s), see "Direct Printing from a Memory Storage Device", Print .
When Messages Are Displayed on the Control Panel Message Causes Solutions "Connection with the The destination computer destination has failed. Check name or folder name is the settings. Entered path invalid. name might be incorrect, or firewall and security settings might be blocking network connectivity." Check whether the computer name and the folder name for the destination are correct. "Connection with the destination has failed. Check the settings.
10. Troubleshooting Message "Cannot write on the memory storage device. Check the memory storage device and machine settings." "Cannot write on the memory storage device because remaining free space is insufficient." Causes The memory device is faulty, or the file name contains a character that cannot be used. • The memory device is full and scan data cannot be saved.
When Messages Are Displayed on the Control Panel Message "The data could not be sent because the PC timed out before it was sent." Causes A time out occurred when using WSD Scanner. Time outs occur when too much time passes between scanning an original and sending its data. The followings are likely causes of time outs: • Too many originals per set. Solutions • Reduce the number of originals, and then scan again. • Remove any misfed original, and then scan again.
10. Troubleshooting Message Causes Solutions "Exceeded max. data capacity. Check the scanning resolution, then press the Start key again." The scanned data exceeded maximum data capacity. Specify the scan size and resolution again. Note that it may not be possible to scan very large originals at a high resolution. For details about the settings for scan function, see "Relationship between Resolution and Scan Size", Scan . "Exceeded max. data capacity. Check resolution, then reset n orig.
When Messages Are Displayed on the Control Panel Message Causes Solutions "Exceeded max. number of pages per file. Do you want to store the scanned pages as 1 file?" The file being stored has Specify whether to store the data or exceeded the maximum not. Scan the pages that were not number of pages for one file. scanned, and then store them as a new file. For details about storing files, see "Storing and Saving Scanned Documents", Scan . "Exceeded max. number of standby files.
10. Troubleshooting Message "Exceeded time limit for LDAP server search. Check the server status." Causes A network error has occurred and connection has failed. Solutions • Try the operation again. If the message is still shown, the network may be busy. • Check that the correct settings for LDAP server are listed in [Administrator Tools] of [System Settings]. For details about LDAP server, see "Programming the LDAP server", Connecting the Machine/ System Settings .
When Messages Are Displayed on the Control Panel Message Causes Solutions "Memory is full. Press [Write] to write the current scanned data to the memory storage device, or press [Cancel] to delete." The scan could not be completed because there was insufficient hard disk memory at the time of saving to the memory device. Select whether or not to save the scanned document to the memory device. "Memory is full. Scanning has been cancelled.
10. Troubleshooting Message "Programmed. Cannot program the destination(s) that is not programmed in the address book." Causes Solutions The destinations selected while registering to the program contain a folder destination for which one of the following destinations is set: WSD destinations and DSM destinations cannot be registered to the program because they cannot be registered in the address book.
When Messages Are Displayed on the Control Panel Message Causes Solutions "Some destinations cannot receive encrypted files. Sending to these destinations may be unsafe." If you have selected multiple destinations including destinations for which encryption has not been configured, e-mail sent to those destinations will not be encrypted even if you specify encryption. Using Web Image Monitor, check the file encryption settings for all destinations.
10. Troubleshooting Message 204 Causes Solutions "The number of destinations that can be specified at the same time is as shown above." The e-mail has too many destinations. Split the destinations into two or more groups. "The program is recalled. Cannot recall the destination(s) for which access privileges are required." The program contains a destination for which the currently logged-in user does not have permission to view. For details about how to set permissions, see Security Guide.
When Messages Are Displayed on the Control Panel Message "Updating the destination list has failed. Try again?" Causes A network error has occurred. Solutions • Check whether the server is connected. • Antivirus programs and firewalls can prevent client computers from establishing connection with this machine. • If you are using anti-virus software, add the program to the exclusion list in the application settings.
10. Troubleshooting Message Solutions "You do not have the privileges to use this function." The logged in user name For details about how to set does not have permission for permissions, see Security Guide the selected function. "Exceeded max. data capacity. Check the resolution and the ratio and then press the Start key again." The data being scanned is too large for the scale ratio specified in [Specify Size]. Reduce the resolution or [Specify Size] value, and then try to scan the original again.
When Messages Are Displayed on the Control Panel Message Causes Solutions "Check original's orientation." Documents may sometimes not be scanned depending on a combination of items such as the specified scaling factor and document size. Change the orientation of the original, and then try to scan the original again. "The Digital Signature's device certificate has expired. The file cannot be sent." The device certificate (PDF with digital signature) has expired.
10. Troubleshooting Message "XXX cannot be YYY because the device certificate used for the S/ MIME signature is not currently valid." Causes Solutions The device certificate (S/ MIME) has expired. A new device certificate (S/MIME) must be installed. For details about how to install a device certificate (S/ MIME), see Security Guide . "Transmission cannot be performed because the certificate used for the S/ MIME signature is not currently valid." The device certificate (S/ MIME) has expired.
When Messages Are Displayed on Your Computer Screen When Messages Are Displayed on Your Computer Screen Messages Displayed When Using the Scanner Function This section describes likely causes of and possible solutions for the main error messages displayed on the client computer when using the TWAIN driver. If a message not described here appears, act according to the message. Message Causes Solutions "Any of Login User Name, Login Password or Driver Encryption Key is incorrect.
10. Troubleshooting Message "Cannot find "XXX" scanner used for the previous scan. "YYY" will be used instead." Causes The machine is not connected to the network correctly. ("XXX" and "YYY" indicate scanner names.) Solutions • Check that the previously used scanner is connected to the network correctly. • Cancel the personal firewall of the client computer. For details about firewall, see Windows Help. • Use an application such as telnet to make sure SNMPv1 or SNMPv2 is set as the machine's protocol.
When Messages Are Displayed on Your Computer Screen Message "Error has occurred in the scanner driver." Causes Solutions An error has occurred in the driver. • Check whether the network cable is connected correctly to the client computer. • Check whether the Ethernet board of the client computer is recognized correctly by Windows. • Check whether the client computer can use the TCP/IP protocol. "Error has occurred in the scanner.
10. Troubleshooting Message Causes "Insufficient memory. Reduce Scanner memory is the scanning area." insufficient. Solutions • Reset the scan size. • Lower the resolution. • Set with no compression. For details about the settings, see TWAIN driver Help. The problem may also be due to the following causes: • Scanning cannot be performed if large values are set for brightness when using halftone or high resolution.
When Messages Are Displayed on Your Computer Screen Message "Scanner is in use for other function. Please wait." Causes A function of the machine other than the Scanner function is being used such as the Copier function. Solutions • Wait for a while, and then reconnect. • Cancel the job that is being processed. For example, press [Exit], and then press the [Home] key. Next, press the [Copier] icon on the [Home] screen, and then press the [Stop] key.
10. Troubleshooting Message "Scanner is not available. Check the scanner connection status." 214 Causes Network communication is not available because the machine's IP address could not be obtained from the host name. If only "IPv6" is set to [Active], the IPv6 address might not be obtained. Solutions • Check whether the machine's host name is specified in the Network Connection Tool. For the WIA driver, check the [Network Connection] tab in the properties.
11. Appendix This chapter describes the trademarks. Trademarks Adobe, Acrobat, PostScript, PostScript 3, and Reader are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries. The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Ricoh Company, Ltd. is under license. Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corp.
11.
INDEX E 2 Sided Print............................................................. 9 A Address book 11, 77, 78, 106, 108, 109, 112, 113 ADF.............................................................. 8, 26, 50 ADF cover.............................................................. 26 ADF cover open lever........................................... 26 Authentication screen............................................ 48 Auto Document Feeder.............................. 8, 26, 50 Auto Reduce/Enlarge.........
IP-Fax......................................................................19 P J Paper capacity.................................................... 140 Paper guides.......................................................... 27 Paper size....................................................133, 140 Paper thickness.................................................... 140 Paper tray............................................................ 127 Paper type.....................................................
Sending stored documents................................... 87 Shared folder.......................................................104 Shortcut icon....................................... 12, 35, 36, 37 Simple Screen key................................................. 32 Slit for handset....................................................... 27 Slot.......................................................................... 28 SMB folder......................................... 106, 108, 109 Sort............
MEMO 220 EN GB EN US EN AU M161-7530
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EN GB EN US EN AU M161-7530
