Operation Manual

Message Causes Solutions
"Cannot write on the
memory storage device.
Check the memory storage
device and machine
settings."
The memory device is faulty,
or the file name contains a
character that cannot be
used.
• Check to see if the memory device
is defective.
• Check the memory device. It
might be unformatted, or its
format might be incompatible with
this machine.
"Cannot write on the
memory storage device
because remaining free
space is insufficient."
•
The memory device is
full and scan data
cannot be saved.
• Even if the memory
device appears to have
sufficient free space,
data might not be
saved if the maximum
number of files that can
be saved is exceeded.
•
Replace the memory device.
• If the document is scanned as
single-page or divided multiple
pages, data already written to the
memory device is saved as is.
Replace the memory device, and
then press [Retry] to save the
remaining data, or press [Cancel]
to redo the scan.
"Cannot write on the
memory storage device
because the device is write-
protected."
The memory device is write-
protected.
Unlock the write-protection on the
memory device.
"Connection with LDAP
server has failed. Check the
server status."
A network error has
occurred and connection
has failed.
• Try the operation again. If the
message is still shown, the
network may be busy.
• Check that the correct settings for
LDAP server are listed in
[Administrator Tools] of [System
Settings]. For details about LDAP
server, see "Programming the
LDAP server", Connecting the
Machine/ System Settings
.
10. Troubleshooting
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