User Guide What You Can Do with This Machine Getting Started Copy Fax Print Scan Document Server Web Image Monitor Adding Paper and Toner Troubleshooting Information for This Machine For information not found in paper manuals, see the online manuals available on our web site (http://www.ricoh.com/downloads/) . For safe and correct use, be sure to read the Safety Information in "Read This First" before using the machine.
TABLE OF CONTENTS How to Read the Manuals................................................................................................................................. 7 Symbols Used in the Manuals.......................................................................................................................7 Model-Specific Information............................................................................................................................... 8 Names of Major Features............
Guide to the Names and Functions of the Machine's Control Panel (When Using the Smart Operation Panel)................................................................................................................................................................ 59 Changing the Display Language.................................................................................................................... 61 Changing the Display Language (When Using the Smart Operation Panel).............................
Copying onto Custom Size Paper from the Bypass Tray............................................................................100 Copying onto Envelopes...............................................................................................................................101 Copying onto Envelopes from the Bypass Tray...................................................................................... 101 Copying onto Envelopes from the Paper Tray....................................................
Configuring Envelope Settings Using the Control Panel........................................................................ 129 Printing on Envelopes Using the Printer Driver........................................................................................ 130 Saving and Printing Using the Document Server.........................................................................................131 Storing Documents in Document Server.....................................................................
Loading Orientation-fixed Paper or Two-sided Paper........................................................................... 169 Recommended Paper.................................................................................................................................... 172 Recommended Paper Sizes and Types................................................................................................... 172 Adding Toner...............................................................................
ENERGY STAR Program........................................................................................................................... 249 Energy Saving Functions...........................................................................................................................249 User Information on Electrical and Electronic Equipment (mainly Europe)...................... 252 Note for the Battery and/or Accumulator Symbol (For EU countries only) (mainly Europe) ............................
How to Read the Manuals Symbols Used in the Manuals This manual uses the following symbols: Indicates points to pay attention to when using the machine, and explanations of likely causes of paper misfeeds, damage to originals, or loss of data. Be sure to read these explanations. Indicates supplementary explanations of the machine's functions, and instructions on resolving user errors. This symbol is located at the end of sections. It indicates where you can find further relevant information.
Model-Specific Information This section explains how you can identify the region your machine belongs to. There is a label on the rear of the machine, located in the position shown below. The label contains details that identify the region your machine belongs to. Read the label. DCG004 The following information is region-specific. Read the information under the symbol that corresponds to the region of your machine.
Names of Major Features In this manual, major features of the machine are referred to as follows: • Auto Reverse Document Feeder • Auto Document Feeder scanning ADF) • Large Capacity Tray ARDF ADF (in this manual, "ADF" refers to the ARDF and the one-pass duplex LCT 9
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1. What You Can Do with This Machine You can search for a description by what you want to do. Searching by What You Want to Do You can search for a procedure by what you want to do. Reducing my Costs BRL059S Printing multi-page documents on both sides of sheets (Duplex Copy) See "Duplex Copying", Copy/ Document Server. Printing multi-page documents and received faxes on a single sheet (Combine (Copier/Fax)) See "Combined Copying", Copy/ Document Server. See "Combine Two Originals", Fax.
1. What You Can Do with This Machine Checking how much paper is saved ([Information] screen) See "How to Use the [Information] Screen", Getting Started. Reducing electricity consumption See "Saving Energy", Getting Started. See "Timer Settings", Connecting the Machine/ System Settings. Using Scanned Files on the Computer BQX138S Sending scan files See "Basic Procedure for Sending Scan Files by E-mail", Scan.
Searching by What You Want to Do Managing and using documents converted to electronic formats (Document Server) See "Relationship between Document Server and Other Functions", Copy/ Document Server. Registering Destinations BRL060S Using the control panel to register destinations in the Address Book See "Registering Entered Destinations to the Address Book", Fax. See "Registering a destination in the address book manually", Scan.
1. What You Can Do with This Machine Operating the Machine More Effectively BQX139S Registering and using frequently-used settings (Program) See "Registering Functions in a Program", Convenient Functions. Registering frequently-used settings as initial settings (Program as Defaults (Copier/Document Server/FAX/Scanner)) See "Changing the Default Functions of the Initial Screen", Convenient Functions. Registering frequently-used printing settings to the printer driver See "Using One Click Presets", Print.
What You Can Do with This Machine What You Can Do with This Machine This section describes the features of this machine. Customizing the [Home] Screen The icons of each function are displayed on the [Home] screen. CUM001 • You can add shortcuts to often used programs or Web pages to the [Home] screen. The programs or Web pages can be recalled easily by pressing the shortcut icons. • You can display only the icons of functions and shortcuts that you use.
1. What You Can Do with This Machine Making Copies Using Various Functions CJQ601 • You can print stamps on copies. Stamps can include background numbers, scanned images, dates, page numbers, and texts. See "Stamps", Copy/ Document Server. • You can reduce or enlarge the copy image. Auto Reduce / Enlarge function enables the machine to detect the original size automatically. Also, it enables the machine to select an appropriate reproduction ratio based on the paper size you specify.
What You Can Do with This Machine Printing Data Using Various Functions CJQ614 • This machine supports network and local connections. • You can print or delete print jobs stored on the machine's hard disk, which have been previously sent from computers using the printer driver. The following types of print jobs can be selected: Sample Print, Locked Print, Hold Print, and Stored Print. See "Storing Documents in the Hard Disk Drive and Printing Them", Print.
1. What You Can Do with This Machine CJQ603 • You can retrieve stored documents scanned in scanner mode to your computer. • Using the file format converter, you can download documents stored in copier, Document Server, or printer mode to your computer. • For details about how to use the Document Server, see "Storing Data in the Document Server", Copy/ Document Server. • For details about the Document Server in copier mode, see "Document Server", Copy/ Document Server.
What You Can Do with This Machine CJQ604 You can use Web Image Monitor to check, print, delete, retrieve, or download documents using your computer (Storing received documents). • See "Confirming/Printing/Deleting Received and Stored Documents", Fax. Transmission You can send a fax from your computer over the network (Ethernet or wireless LAN) to this machine, which then forwards the fax via its telephone connection (LAN-Fax).
1. What You Can Do with This Machine • For details about the machine's settings, see "Network Settings Requirements", Connecting the Machine/ System Settings. • For details about how to use the function, see "Sending Fax Documents from Computers", Fax. Sending and Receiving Faxes via the Internet xxx@xxx.com xxx.xxx.xxx.xxx xxx@xxx.com xxx.xxx.xxx.
What You Can Do with This Machine • This machine can receive documents sent via Internet Fax (IP-Fax Reception). See "Types of Reception", Fax. • Using a VoIP gateway, this machine can send to G3 facsimiles connected to the public switched telephone network (PSTN). • For details about the machine's settings, see "Network Settings Requirements", Connecting the Machine/ System Settings.
1. What You Can Do with This Machine Using the Facsimile and the Scanner in a Network Environment CJQ607 • You can send scan files to a specified destination using e-mail (Sending scan files by e-mail). See "Overview of E-mail Transmission Function", Fax. See "Basic Procedure for Sending Scan Files by E-mail", Scan. • You can send scan files directly to folders (Sending scan files by Scan to Folder). See "Overview of Folder Transmission Function", Fax.
What You Can Do with This Machine CUL003 • To use this function, the OCR unit is required. • You can select a file type from [PDF], [High Compression PDF], or [PDF/A]. • This function can optically recognize characters in various languages and up to approximately 40,000 characters a page. • See "Embedding Text Information in Scanned Data", Scan.
1. What You Can Do with This Machine • You can limit the usage of functions for each user. • See Security Guide. Centrally Controlling Scan Conditions and Distribution You can use the distributed scan management (DSM) system in Windows Server 2008 R2/2012 to manage the destinations and scan settings for each individual user in a group and to use the information when distributing scanned data.
What You Can Do with This Machine CJQ609 You can check which tray is running out of paper, register information in the Address Book, specify the network settings, configure and change the system settings, manage jobs, print the job history, and configure the authentication settings. • See "Using Web Image Monitor", Connecting the Machine/ System Settings. • See Web Image Monitor Help. Preventing Unauthorized Copying You can print embedded patterns on printouts to prevent unauthorized copying.
1. What You Can Do with This Machine • Using the copier function or the printer driver, you can embed a pattern in the printed document. If the document is copied on a machine with the Copy Data Security unit, protected pages are grayed out in the copy. This can minimize the risk of confidential information being copied. Protected fax messages are grayed out before being transmitted or stored.
2. Getting Started This chapter describes how to start using this machine. Guide to Names and Functions of Components Guide to Components (mainly Europe) • Do not obstruct the machine's vents. Doing so risks fire caused by overheated internal components. Front and left view 5 1 4 2 6 3 7 8 9 DCG001 1. ADF (The illustration shows the ARDF.) Lower the ADF over originals placed on the exposure glass. If you load a stack of originals in the ADF, the ADF will automatically feed the originals one by one.
2. Getting Started 3. Vents Prevent overheating. 4. Control panel See page 56 "Guide to the Names and Functions of the Machine's Control Panel (When Using the Standard Operation Panel)" or page 59 "Guide to the Names and Functions of the Machine's Control Panel (When Using the Smart Operation Panel)". 5. Main power switch To operate the machine, the main power switch must be on. If it is off, open the main power switch's cover and turn the switch on. 6.
Guide to Names and Functions of Components Front and right view 1 2 3 4 5 6 7 DCG002 1. ADF's extender Pull this extender to support large paper. 2. Bypass tray Use to copy or print on OHP transparencies, adhesive labels, and paper that cannot be loaded in the paper trays. 3. Paper guides When loading paper in the bypass tray, align the paper guides flush against the paper. 4. Extender Pull this extender out when loading sheets larger than A4 , 81/2 × 11 in the bypass tray. 5.
2. Getting Started 6. Lower right cover Open this cover when a paper jam occurs. 7. Right cover Open this cover when a paper jam occurs. Rear and left view 1 1 1 DCG003 1. Vents Prevent overheating. Guide to Components (mainly Asia) • Do not obstruct the machine's vents. Doing so risks fire caused by overheated internal components.
Guide to Names and Functions of Components Front and left view 5 1 4 2 6 3 7 8 9 DCG001 1. Exposure glass cover or ADF (The illustration shows the ARDF.) Lower the exposure glass cover or the ADF over originals placed on the exposure glass. If you load a stack of originals in the ADF, the ADF will automatically feed the originals one by one. 2. Exposure glass Place originals face down here. 3. Vents Prevent overheating. 4.
2. Getting Started 8. Paper trays (Trays 1–2) Load paper here. 9. Lower paper trays Load paper here. Front and right view 1 2 3 4 5 6 7 DCG002 1. ADF's extender Pull this extender to support large paper. 2. Bypass tray Use to copy or print on OHP transparencies, adhesive labels, and paper that cannot be loaded in the paper trays. 3. Paper guides When loading paper in the bypass tray, align the paper guides flush against the paper.
Guide to Names and Functions of Components 4. Extender Pull this extender out when loading sheets larger than A4 , 81/2 × 11 in the bypass tray. 5. Vents Prevent overheating. 6. Lower right cover Open this cover when a paper jam occurs. 7. Right cover Open this cover when a paper jam occurs. Rear and left view 1 1 1 DCG003 1. Vents Prevent overheating. Guide to Components (mainly North America) • Do not obstruct the machine's vents. Doing so risks fire caused by overheated internal components.
2. Getting Started Front and left view 5 1 4 2 6 3 7 8 9 DCG001 1. ADF (The illustration shows the ARDF.) Lower the ADF over originals placed on the exposure glass. If you load a stack of originals in the ADF, the ADF will automatically feed the originals one by one. 2. Exposure glass Place originals face down here. 3. Vents Prevent overheating. 4.
Guide to Names and Functions of Components 8. Paper trays (Trays 1–2) Load paper here. 9. Lower paper trays Load paper here. Front and right view 1 2 3 4 5 6 7 DCG002 1. ADF's extender Pull this extender to support large paper. 2. Bypass tray Use to copy or print on OHP transparencies, adhesive labels, and paper that cannot be loaded in the paper trays. 3. Paper guides When loading paper in the bypass tray, align the paper guides flush against the paper.
2. Getting Started 4. Extender Pull this extender out when loading sheets larger than A4 , 81/2 × 11 in the bypass tray. 5. Vents Prevent overheating. 6. Lower right cover Open this cover when a paper jam occurs. 7. Right cover Open this cover when a paper jam occurs. Rear and left view 1 1 1 DCG003 1. Vents Prevent overheating.
Guide to Functions of the Machine's Options Guide to Functions of the Machine's Options Guide to Functions of the Machine's External Options Check which type of machine you have. See Read This First. (mainly Europe) External options for Type 1, 2, and 3 11 10 9 13 8 7 6 12 1 5 4 3 2 DCG031 1. Lower paper tray Holds up to 550 sheets of paper.
2. Getting Started 2. Caster table for lower paper tray To use the lower paper tray, attach the caster table. 3. Tray 3 (LCT) Holds up to 2,000 sheets of paper. You can load paper even if Tray 3 (LCT) is in use. It is okay to pull out the left half of the tray while Tray 3 (LCT) is in use. 4. Large capacity tray (LCT) Holds up to 1,500 sheets of paper. 5. Lower paper trays Consists of two paper trays. Holds up to 1,100 sheets of paper. Each paper tray holds 550 sheets. 6.
Guide to Functions of the Machine's Options External options for Type 1, 2, and 3 (mainly Asia) 14 13 1 2 12 16 11 3 10 9 15 4 8 7 6 5 DCG032 1. Exposure glass cover Lower this cover over originals. 2. ARDF Load a stack of originals here. They will feed in automatically. 3. Smart Operation Panel This control panel is provided with advanced operativity. 4. Lower paper tray Holds up to 550 sheets of paper. 5.
2. Getting Started 6. Tray 3 (LCT) Holds up to 2,000 sheets of paper. You can load paper even if Tray 3 (LCT) is in use. It is okay to pull out the left half of the tray while Tray 3 (LCT) is in use. 7. Large capacity tray (LCT) Holds up to 1,500 sheets of paper. 8. Lower paper trays Consists of two paper trays. Holds up to 1,100 sheets of paper. Each paper tray holds 550 sheets. 9. Internal tray 2 If you select this as the output tray, copied/printed paper or fax messages are delivered here face down. 10.
Guide to Functions of the Machine's Options External options for Type 1, 2, and 3 (mainly North America) 13 12 11 15 1 10 2 9 8 14 3 7 6 5 4 DCG033 1. Smart Operation Panel This control panel is provided with advanced operativity. 2. Handset Used as a receiver when a fax unit is installed. Allows you to use the On Hook Dial and Manual Dial functions. It also allows you to use the machine as a telephone. 3. Lower paper tray Holds up to 550 sheets of paper. 4.
2. Getting Started 5. Tray 3 (LCT) Holds up to 2,000 sheets of paper. You can load paper even if Tray 3 (LCT) is in use. It is okay to pull out the left half of the tray while Tray 3 (LCT) is in use. 6. Large capacity tray (LCT) Holds up to 1,500 sheets of paper. 7. Lower paper trays Consists of two paper trays. Holds up to 1,100 sheets of paper. Each paper tray holds 550 sheets. 8. Internal tray 2 If you select this as the output tray, copied/printed paper or fax messages are delivered here face down. 9.
Guide to Functions of the Machine's Options External options for Type 4 and 5 (mainly Europe) 10 14 9 8 7 13 12 6 1 11 5 4 3 2 DCG034 1. Lower paper tray Holds up to 550 sheets of paper. 2. Caster table for lower paper tray To use the lower paper tray, attach the caster table. 3. Tray 3 (LCT) Holds up to 2,000 sheets of paper. You can load paper even if Tray 3 (LCT) is in use. It is okay to pull out the left half of the tray while Tray 3 (LCT) is in use. 4.
2. Getting Started 6. Internal tray 2 If you select this as the output tray, copied/printed paper or fax messages are delivered here face down. 7. Bridge unit Relays paper to the finisher. 8. Internal shift tray Sorts and stacks multiple sheets of paper. 9. External tray If you select this as the output tray, copied/printed paper and fax messages are delivered here face down. 10. Internal Finisher SR3130 Sorts, stacks, and staples multiple sheets of paper.
Guide to Functions of the Machine's Options External options for Type 4 and 5 (mainly Asia) 14 2 1 3 18 13 12 4 11 17 16 10 5 15 9 8 7 6 DCG035 1. Exposure glass cover Lower this cover over originals. 2. One-pass duplex scanning ADF Load a stack of originals here. They will feed in automatically. 3. ARDF Load a stack of originals here. They will feed in automatically. 4. Smart Operation Panel This control panel is provided with advanced operativity. 5.
2. Getting Started 7. Tray 3 (LCT) Holds up to 2,000 sheets of paper. You can load paper even if Tray 3 (LCT) is in use. It is okay to pull out the left half of the tray while Tray 3 (LCT) is in use. 8. Large capacity tray (LCT) Holds up to 1,500 sheets of paper. 9. Lower paper trays Consists of two paper trays. Holds up to 1,100 sheets of paper. Each paper tray holds 550 sheets. 10. Internal tray 2 If you select this as the output tray, copied/printed paper or fax messages are delivered here face down.
Guide to Functions of the Machine's Options 18. Booklet Finisher SR3170 Sorts, stacks, and staples multiple sheets of paper. The saddle stitch function can staple multiple sheets of paper in the center and fold them into booklets. Consists of the following paper trays: • Finisher upper tray • Finisher shift tray • Finisher booklet tray Copies can be punched if the optional punch unit is installed on the finisher.
2. Getting Started 3. Lower paper tray Holds up to 550 sheets of paper. 4. Caster table for lower paper tray To use the lower paper tray, attach the caster table. 5. Tray 3 (LCT) Holds up to 2,000 sheets of paper. You can load paper even if Tray 3 (LCT) is in use. It is okay to pull out the left half of the tray while Tray 3 (LCT) is in use. 6. Large capacity tray (LCT) Holds up to 1,500 sheets of paper. 7. Lower paper trays Consists of two paper trays. Holds up to 1,100 sheets of paper.
Guide to Functions of the Machine's Options • Finisher upper tray • Finisher shift tray Copies can be punched if the optional punch unit is installed on the finisher. 16. Booklet Finisher SR3170 Sorts, stacks, and staples multiple sheets of paper. The saddle stitch function can staple multiple sheets of paper in the center and fold them into booklets.
2. Getting Started 2. Caster table for lower paper tray To use the lower paper tray, attach the caster table. 3. Tray 3 (LCT) Holds up to 2,000 sheets of paper. You can load paper even if Tray 3 (LCT) is in use. It is okay to pull out the left half of the tray while Tray 3 (LCT) is in use. 4. Large capacity tray (LCT) Holds up to 1,500 sheets of paper. 5. Lower paper trays Consists of two paper trays. Holds up to 1,100 sheets of paper. Each paper tray holds 550 sheets. 6.
Guide to Functions of the Machine's Options 13. Booklet Finisher SR3170 Sorts, stacks, and staples multiple sheets of paper. The saddle stitch function can staple multiple sheets of paper in the center and fold them into booklets. Consists of the following paper trays: • Finisher upper tray • Finisher shift tray • Finisher booklet tray Copies can be punched if the optional punch unit is installed on the finisher.
2. Getting Started 3. Caster table for lower paper tray To use the lower paper tray, attach the caster table. 4. Tray 3 (LCT) Holds up to 2,000 sheets of paper. You can load paper even if Tray 3 (LCT) is in use. It is okay to pull out the left half of the tray while Tray 3 (LCT) is in use. 5. Large capacity tray (LCT) Holds up to 1,500 sheets of paper. 6. Lower paper trays Consists of two paper trays. Holds up to 1,100 sheets of paper. Each paper tray holds 550 sheets. 7.
Guide to Functions of the Machine's Options 14. Booklet Finisher SR3170 Sorts, stacks, and staples multiple sheets of paper. The saddle stitch function can staple multiple sheets of paper in the center and fold them into booklets. Consists of the following paper trays: • Finisher upper tray • Finisher shift tray • Finisher booklet tray Copies can be punched if the optional punch unit is installed on the finisher.
2. Getting Started 3. Lower paper tray Holds up to 550 sheets of paper. 4. Caster table for lower paper tray To use the lower paper tray, attach the caster table. 5. Tray 3 (LCT) Holds up to 2,000 sheets of paper. You can load paper even if Tray 3 (LCT) is in use. It is okay to pull out the left half of the tray while Tray 3 (LCT) is in use. 6. Large capacity tray (LCT) Holds up to 1,500 sheets of paper. 7. Lower paper trays Consists of two paper trays. Holds up to 1,100 sheets of paper.
Guide to Functions of the Machine's Options 15. Booklet Finisher SR3170 Sorts, stacks, and staples multiple sheets of paper. The saddle stitch function can staple multiple sheets of paper in the center and fold them into booklets. Consists of the following paper trays: • Finisher upper tray • Finisher shift tray • Finisher booklet tray Copies can be punched if the optional punch unit is installed on the finisher.
2. Getting Started Guide to the Names and Functions of the Machine's Control Panel (When Using the Standard Operation Panel) This illustration shows the control panel of the machine with options fully installed. 1 2 3 4 5 6 7 8 9 20 10 11 19 18 17 16 15 14 13 21 22 12 CUV012 1. [Home] key Press to display the [Home] screen. For details, see page 62 "How to Use the [Home] Screen (When Using the Standard Operation Panel)" 2.
Guide to the Names and Functions of the Machine's Control Panel (When Using the Standard Operation Panel) 5. [Program] key (copier, Document Server, facsimile, and scanner mode) • Press to register frequently used settings, or to recall registered settings. See "Registering Frequently Used Functions", Convenient Functions. • Press to program defaults for the initial display when modes are cleared or reset, or immediately after the main power switch is turned on.
2. Getting Started 18. [Check Status] key Press to check the machine's system status, operational status of each function, and current jobs. You can also display the job history and the machine's maintenance information. 19. Data In indicator (facsimile and printer mode) Flashes when the machine is receiving print jobs or LAN-Fax documents from a computer. See Fax and Print. 20.
Guide to the Names and Functions of the Machine's Control Panel (When Using the Smart Operation Panel) Guide to the Names and Functions of the Machine's Control Panel (When Using the Smart Operation Panel) 1 2 3 9 8 7 6 5 4 10 11 CXV208 1. [Home] key Press to display the [Home] screen. For details, see page 68 "How to Use the [Home] Screen (When Using the Smart Operation Panel)". 2.
2. Getting Started 5. [Check Status] key Press to check the machine's system status, operational status of each function, and current jobs. You can also display the job history and the machine's maintenance information. 6. Data In indicator (facsimile and printer mode) Flashes when the machine is receiving print jobs or LAN-Fax documents from a computer. See Fax and Print. 7. Fax indicator Indicates the status of the fax functions. Flashes during data transmission and reception.
Changing the Display Language Changing the Display Language You can change the language used on the display. English is set as default. 1. Display the initial settings screen. • When using the standard operation panel Press the [User Tools/Counter] key. CXX005 • When using the Smart Operation Panel Press the [Home] key on the top left of the control panel. Flick the screen to the left, and then press the [User Tools] icon ( ) on the Home screen 4. 2.
2. Getting Started How to Use the [Home] Screen (When Using the Standard Operation Panel) The icons of each function are displayed on the [Home] screen. You can add shortcuts to frequently used programs or Web pages to the [Home] screen. The icons of added shortcuts appear on the [Home] screen. The programs or Web pages can be recalled easily by pressing the shortcut icons. To display the [Home] screen, press the [Home] key. 1 2 3 4 5 6 10 9 8 7 DBG052 1. [Copier] Press to make copies.
How to Use the [Home] Screen (When Using the Standard Operation Panel) 6. / Press to switch pages when the icons are not displayed on 1 page. 7. Shortcut icon You can add shortcuts to programs or Web pages to the [Home] screen. For details about how to register shortcuts, see page 63 "Adding Icons to the [Home] Screen (When Using the Standard Operation Panel)". The program number appears on the bottom of the shortcut icon.
2. Getting Started • For details about the procedure for registering a shortcut using the [Program] screen, see "Registering a Shortcut to a Program to the [Home] Screen", Convenient Functions. • You can register up to 72 function and shortcut icons. Delete unused icons if the limit is reached. For details see "Deleting an Icon on the [Home] Screen (When Using the Standard Operation Panel)", Convenient Functions. • You can change the position of icons.
How to Use the [Home] Screen (When Using the Standard Operation Panel) 2. Press the [User Tools/Counter] key. CXX005 3. Press [Edit Home]. 4. Press [Add Icon].
2. Getting Started 5. Press the [Program] tab. 6. Make sure that [Copier Program] is selected. 7. Select the program you want to add. 8. Specify the position where [Blank] is displayed.
How to Use the [Home] Screen (When Using the Standard Operation Panel) 9. Press [OK]. 10. Press the [User Tools/Counter] key. • Press on the upper-right corner of the screen to check the position on the simple screen.
2. Getting Started How to Use the [Home] Screen (When Using the Smart Operation Panel) To display the [Home] screen, press the [Home] key on the control panel. One icon is assigned to each function, and these icons are displayed on the [Home] screen. You can add shortcuts to frequently used functions or Web pages to the [Home] screen. Also, you can register widgets such as the Change Languages Widget to it. • Do not apply strong impact or force to the screen, or it may be damaged.
How to Use the [Home] Screen (When Using the Smart Operation Panel) 4. Icon display area Displays the function or application icons and widgets. Displayed icons differ between the five home screens. For details about icons on each screen, see "Main Icons on the [Home] Screen (When Using the Smart Operation Panel)", Getting Started. You can also add shortcuts and arrange icons using folders. For details, see "Customizing the [Home] Screen", Convenient Functions. 5.
2. Getting Started 5. Press [Application] or [Machine Application]. Press [Application] to select quick applications or other Smart Operation Panel applications. Press [Machine Application] to select copier mode, fax mode, or some other of the machine's applications. 6. Select the application you want to add from the list.
How to Use the [Home] Screen (When Using the Smart Operation Panel) 4. Press the [Home] key. CZP155 5. Select the screen to which you want to add a shortcut. 6. Press and hold down an area on the screen where no icons are displayed. 7. Press [Icon] on the [Add to Home] screen. 8. Press [Machine Application]. 9. Select the program you want to add from the list.
2. Getting Started Adding widgets to the [Home] screen (when using the Smart Operation Panel) You can add widgets to the [Home] screen to show the remaining amount of toner or change the display language. 1. Press the [Home] key. CZP155 2. Select the screen to which you want to add a widget. 3. Press and hold down an area on the screen where no icons are displayed. 4. Press [Widget] on the [Add to Home] screen. 5. Select the widget you want to add from the list.
Registering Functions in a Program Registering Functions in a Program Depending on the functions, the number of programs that can be registered is different.
2. Getting Started CXX002 • When using the Smart Operation Panel Press the [Home] key on the top left of the control panel. Flick the screen to the left, and then press the [Copier] icon on the Home screen 4. 2. Edit the copy settings so all functions you want to store in a program are selected. 3. Display the program screen. • When using the standard operation panel Press the [Program] key.
Registering Functions in a Program 5. Press the program number you want to register. 6. Enter the program name. 7. Press [OK]. 8. Press [Exit].
2. Getting Started • Programs can be registered to the [Home] screen, and can be recalled easily. For details, see "Registering a Shortcut to a Program to the [Home] Screen", Convenient Functions and page 69 "Adding Icons to the [Home] Screen (When Using the Smart Operation Panel)". Shortcuts to programs stored in Document Server mode cannot be registered to the [Home] screen. Example of Programs Copier mode Program name 76 Program description Effect Eco copy Specify [Combine 2 Sides] in [Dup.
Registering Functions in a Program Program name Storage copy: XXXX Program description Specify a folder in [Target Folder to Store] in [Store File]. (replace XXXX by a folder name) Effect You can use folders to organize stored files by user name or intended use. Scanner mode Program name Program description Effect Easy PDF scan Select [Full Color: Text / Photo] in You can scan documents efficiently. [Scan Settings].
2. Getting Started Program name Program description Effect High resolution scan Specify settings to save scanned data in TIFF format. Also, specify a higher resolution in [Scan Settings]. Scanned documents maintain much of the detail of the originals, but the size of the data may be quite large. Batch document scan Select [Batch] in [Original Feed Type]. You can apply multiple scans to a large volume of originals and send the scanned originals as a single job.
Turning On/Off the Power Turning On/Off the Power The main power switch is on the right side of the machine. When this switch is turned on, the main power turns on and the main power indicator on the right side of the control panel lights up. When this switch is turned off, the main power turns off and the main power indicator on the right side of the control panel goes out. When this is done, machine power is off. When the fax unit is installed, fax files in memory may be lost if you turn this switch off.
2. Getting Started Logging In the Machine When the Authentication Screen is Displayed If Basic Authentication, Windows Authentication, or LDAP Authentication is active, the authentication screen appears on the display. The machine only becomes operable after entering your own Login User Name and Login Password. If User Code Authentication is active, you cannot use the machine until you enter the User Code. If you can use the machine, you can say that you are logged in.
Logging In the Machine 1. Press [Login]. 2. Enter a Login User Name, and then press [OK]. 3. Enter a Login Password, and then press [OK]. When the user is authenticated, the screen for the function you are using appears. Logging In Using the Control Panel (When Using the Smart Operation Panel) This section explains the procedure for logging in to the machine when Basic Authentication, Windows Authentication, or LDAP Authentication is set. 1. Press [Login] on the top right on the screen. 2.
2. Getting Started Logging Out Using the Control Panel (When Using the Standard Operation Panel) This section explains the procedure for logging out the machine when Basic Authentication, Windows Authentication, or LDAP Authentication is set. • To prevent use of the machine by unauthorized persons, always log out when you have finished using the machine. 1. Press the [Login/Logout] key. CXV044 2. Press [Yes].
Placing Originals Placing Originals Placing Originals on the Exposure Glass (mainly Europe) • Keep your hands away from the hinges and exposure glass when lowering the ADF. Not doing so may result in an injury if your hands or fingers are pinched. • Do not lift the ADF forcefully. Otherwise, the cover of the ADF might open or be damaged. 1. Lift the ADF. Be sure to lift the ADF by more than 30 degrees. Otherwise, the size of the original might not be detected correctly. 2.
2. Getting Started • Do not lift the ADF forcefully. Otherwise, the cover of the ADF might open or be damaged. 1. Lift the ADF or the exposure glass cover. Be sure to lift the ADF by more than 30 degrees. Otherwise, the size of the original might not be detected correctly. 2. Place the original face down on the exposure glass. The original should be aligned to the rear left corner. Start with the first page to be scanned. 1 DCG030 1. Positioning mark 3. Lower the ADF or the exposure glass cover.
Placing Originals 1 DCG030 1. Positioning mark 3. Lower the ADF. Placing Originals in the Auto Document Feeder Be sure not to block the sensor or load the original untidily. Doing so may cause the machine to detect the size of the original incorrectly or display a paper misfeed message. Also, be sure not to place originals or other objects on the top cover. Doing so may cause a malfunction. • When inserting originals in the ARDF, push them in once and without force.
2. Getting Started One-pass duplex scanning ADF 1 2 DCG008 1. Sensors 2. Original guide 1. Adjust the original guide to the original size. 2. Place the aligned originals squarely face up in the ADF. Do not stack originals beyond the limit mark. The first page should be on the top. (The illustration shows the ARDF.) 1 DCG009 1.
3. Copy This chapter describes frequently used copier functions and operations. For information not included in this chapter, see Copy/ Document Server available on our website. Basic Procedure To make copies of originals, place them on the exposure glass or in the ADF. When placing the original on the exposure glass, start with the first page to be copied. When placing the original in the ADF, place them so that the first page is on the top.
3. Copy • When using the Smart Operation Panel Press the [Home] key on the top left of the control panel. Flick the screen to the left, and then press the [Copier] icon on the Home screen 4. 2. Make sure that no previous settings remain. When there are previous settings remaining, press the [Reset] key. 3. Place the originals. 4. Make desired settings. 5. Enter the number of copies with the number keys. The maximum copy quantity that can be entered is 999. 6. Press the [Start] key.
Auto Reduce / Enlarge Auto Reduce / Enlarge The machine automatically detects the original size and then selects an appropriate reproduction ratio based on the paper size you select. CKN008 • If you select a reproduction ratio after pressing [Auto Reduce / Enlarge], [Auto Reduce / Enlarge] is canceled and the image cannot be rotated automatically. This is useful to copy different size originals to the same size paper.
3. Copy 1. Press [Auto Reduce / Enlarge]. 2. Select the paper size. 3. Place the originals, and then press the [Start] key.
Duplex Copying Duplex Copying Copies two 1-sided pages or one 2-sided page onto a 2-sided page. During copying, the image is shifted to allow for the binding margin. CKN009 There are two types of Duplex. 1 Sided 2 Sided Copies two 1-sided pages on one 2-sided page. 2 Sided 2 Sided Copies one 2-sided page on one 2-sided page. The resulting copy image will differ according to the orientation in which you place your originals ( or ).
3. Copy Original Placing originals Original Orientation Orientation Copy Top to Top Top to Bottom 1. Press [Dup./Combine/Series]. 2. Make sure that [Duplex] is selected. 3. Select [1 Sided 2 Sided] or [2 Sided document to be output. 2 Sided] according to how you want the To change the original or copy orientation, press [Orientation]. 4. Press [OK]. 5. Place the originals. 6. Press [Special Original].
Duplex Copying 7. Select the original orientation, and then press [OK]. 8. Press the [Start] key. Specifying the Original and Copy Orientation Select the orientation of the originals and copies if the original is two-sided or if you want to copy onto both sides of the paper. • Top to Top CKN011 • Top to Bottom CKN012 1. Press [Orientation].
3. Copy 2. Select [Top to Top] or [Top to Bottom] for [Original:] if the original is two-sided. 3. Select [Top to Top] or [Top to Bottom] for [Copy:]. 4. Press [OK].
Combined Copying Combined Copying This mode can be used to select a reproduction ratio automatically and copy the originals onto a single sheet of copy paper. The machine selects a reproduction ratio between 25 and 400%. If the orientation of the original is different from that of the copy paper, the machine will automatically rotate the image by 90 degrees to make copies properly.
3. Copy CKN010 • Originals read from right to left CKN017 One-Sided Combine Combine several pages onto one side of a sheet. CKN014 There are six types of One-Sided Combine. 1 Sided 2 Originals Combine 1 Side Copies two 1-sided originals to one side of a sheet. 1 Sided 4 Originals Combine 1 Side Copies four 1-sided originals to one side of a sheet. 1 Sided 8 Originals Combine 1 Side Copies eight 1-sided originals to one side of a sheet.
Combined Copying 2 Sided 4 Pages Combine 1 Side Copies two 2-sided originals to one side of a sheet. 2 Sided 8 Pages Combine 1 Side Copies four 2-sided originals to one side of a sheet. 1. Press [Dup./Combine/Series]. 2. Press [Combine]. 3. Select [1 Sided] or [2 Sided] for [Original:]. If you selected [2 Sided], you can change the orientation. 4. Press [Combine 1 Side]. 5. Select the number of originals to combine. 6. Press [OK]. 7. Select the paper size. 8.
3. Copy CKN074 There are six types of Two-Sided Combine. 1 Sided 4 Originals Combine 2 Sides Copies four 1-sided originals to one sheet with 2 pages per side. 1 Sided 8 Originals Combine 2 Sides Copies eight 1-sided originals to one sheet with 4 pages per side. 1 Sided 16 Originals Combine 2 Sides Copies 16 1-sided originals to one sheet with 8 pages per side. 2 Sided 4 Pages Combine 2 Sides Copies two 2-sided originals to one sheet with 2 pages per side.
Combined Copying 3. Select [1 Sided] or [2 Sided] for [Original:]. 4. Press [Combine 2 Sides]. 5. Press [Orientation]. 6. Select [Top to Top] or [Top to Bottom] for [Original:] if the original is two-sided. 7. Select [Top to Top] or [Top to Bottom] for [Copy:], and then press [OK]. 8. Select the number of originals to combine. 9. Press [OK]. 10. Select the paper size. 11. Place the originals, and then press the [Start] key.
3. Copy Copying onto Custom Size Paper from the Bypass Tray Paper that has a horizontal length of 148.0–600.0 mm (5.83–23.62 inches) and a vertical length of 90.0–304.8 mm (3.55–12.00 inches) can be fed in from the bypass tray. Note however that the limitation on the horizontal and vertical length range will vary depending on which options are installed. • When prints are delivered to the shift tray of Finisher SR3140 or Booklet Finisher SR3150: Horizontal length: 148.0–431.8 mm (5.83–17.
Copying onto Envelopes Copying onto Envelopes This section describes how to copy onto regular size and custom size envelopes. Place the original on the exposure glass and place the envelope in the bypass tray or paper tray. Specify the thickness of the paper according to the weight of the envelopes you are printing on. For details about the relationship between paper weight and paper thickness and the sizes of envelopes that can be used, see page 172 "Recommended Paper Sizes and Types".
3. Copy 1. Load the envelopes face down in the bypass tray. The bypass tray ( ) is automatically selected. 2. Press the [ ] key. 3. Press [Paper Size]. 4. Specify the envelope size, and then press [OK] twice. 5. Place the originals, and then press the [Start] key. Copying onto Envelopes from the Paper Tray Before using this function, specify the paper size and type under [Tray Paper Settings] in User Tools. For the paper type, select [Envelope].
Sort Sort The machine assembles copies as sets in sequential order. • You cannot use the bypass tray with Rotate Sort. Sort/Shift Sort Copies are assembled as sets in sequential order. To use Shift Sort, a finisher or the internal shift tray is required. Each time the copies of one set or a job are delivered, the next copy is shifted to separate each set or job. CKN018 Rotate Sort Every other copy set is rotated by 90 degrees ( ) and delivered to the copy tray.
3. Copy 1. Press [Finishing]. 2. Select [Sort] or [Rotate Sort], and then press [OK]. 3. Enter the number of copy sets using the number keys. 4. Place the originals. To confirm the type of finishing, press the [Sample Copy] key. 5. Press the [Start] key. Changing the Number of Sets You can change the number of copy sets during copying. • This function can be used only when the Sort function is selected. 1. While "Copying..." is displayed, press the [Stop] key.
Sort 2. Enter the number of copy sets with the number keys. 3. Press [Continue]. Copying starts again.
3. Copy Storing Data in the Document Server The Document Server enables you to store documents being read with the copy feature on the hard disk of this machine. Thus you can print them later applying necessary conditions. You can check the stored documents on the Document Server screen. For details about the Document Server, see page 153 "Storing Data". (mainly Europe and Asia) Depending on your model, this function might not be available.
4. Fax This chapter describes frequently used facsimile functions and operations. For information not included in this chapter, see Fax available on our website. Basic Procedure for Transmissions (Memory Transmission) This section describes the basic procedure for transmitting documents using Memory Transmission. You can specify the fax, IP-Fax, Internet Fax, e-mail, or folder destinations. Multiple types of destination can be specified simultaneously.
4. Fax 3. Make sure [Immed. TX] is not highlighted. 4. Place the original into the ADF. 5. Make the scan settings such as scan size and resolution. 6. Configure the transmission settings such as [TX Mode] as necessary. 7. Specify a destination. You can enter the destination's number or address directly or select from the Address Book by pressing the destination key. If you make a mistake, press the [Clear] key, and then enter again. 8.
Basic Procedure for Transmissions (Memory Transmission) 9. If you send documents to Internet Fax or e-mail destinations or enable the Email TX Results function, specify a sender. 10. Press the [Start] key. Sending Originals Using the Exposure Glass (Memory Transmission) 1. Make sure [Immed. TX] is not highlighted. 2. Place the first page of the original face down on the exposure glass. 3. Specify a destination. 4. Make the scan settings you require. 5. Press the [Start] key. 6.
4. Fax Registering a Fax Destination 1. Display the Address Book screen. • When using the standard operation panel Press the [Home] key on the top left of the control panel, and press the [Address Book Management] icon on the [Home] screen. • When using the Smart Operation Panel Press the [Home] key on the top left of the control panel. Flick the screen to the left, and then press the [Address Book Management] icon on the Home screen 4. 2. Check that [Program / Change] is selected. 3. Press [New Program].
Basic Procedure for Transmissions (Memory Transmission) 10. Enter the fax number using the number keys, and then press [OK]. 11. Specify optional settings such as "SUB Code", "SEP Code", and "International TX Mode". 12. Press [OK]. 13. Close the Address Book screen. • When using the standard operation panel Press the [User Tools/Counter] key. • When using the Smart Operation Panel Press [User Tools/Counter] ( ) on the top right of the screen.
4. Fax 4. Press [Fax Dest.]. 5. Press [Change] under "Fax Destination". 6. Press [Delete All], and then press [OK] under "Fax Destination". 7. Press [OK]. 8. Close the Address Book screen. • When using the standard operation panel Press the [User Tools/Counter] key. • When using the Smart Operation Panel Press [User Tools/Counter] ( 112 ) on the top right of the screen.
Transmitting while Checking Connection to Destination (Immediate Transmission) Transmitting while Checking Connection to Destination (Immediate Transmission) Using Immediate Transmission, you can send documents while checking the connection to the destination. You can specify fax or IP-Fax destinations. If you specify Internet Fax, e-mail, folder destinations, and group or multiple destinations, the transmission mode is automatically switched to Memory Transmission.
4. Fax 3. Press [Immed. TX]. 4. Place the original into the ADF. 5. Select the scan settings you require. 6. Specify a destination. If you make a mistake, press the [Clear] key, and then enter again. 7. Press the [Start] key. Sending Originals Using the Exposure Glass (Immediate Transmission) 1. Press [Immed. TX]. 2. Place the first page face down on the exposure glass. 3. Specify a destination. 4. Make the scan settings you require. 5. Press the [Start] key. 6.
Transmitting while Checking Connection to Destination (Immediate Transmission) 7. Press the [ ] key.
4. Fax Canceling a Transmission This section explains how to cancel a fax transmission. Canceling a Transmission Before the Original Is Scanned Use this procedure to cancel a transmission before pressing the [Start] key. 1. Cancel sending. • When using the standard operation panel Press the [Reset] key. CXZ001 • When using the Smart Operation Panel Press [Reset] on the top right of the screen.
Canceling a Transmission 1. Press the [Stop] key. CXX006 2. Press [Cancel Scanning] or [Cancel TX]. Depending on the transmission mode and function you use, either [Cancel Scanning] or [Cancel TX] is displayed. Canceling a Transmission After the Original Is Scanned Use this procedure to cancel a transmission after the original is scanned. You can cancel transmission of a file while the file is being sent, stored in memory, or if it fails to transmit. All the scanned data is deleted from memory. 1.
4. Fax 5. Press [OK]. To cancel another file, repeat Steps 3 through 5. 6. Press [Exit]. After pressing [Check / Stop Transmission File] under [TX/RX Status / Print] in Step 1, press [Exit] twice.
Storing a Document Storing a Document You can store and send a document at the same time. You can also just store a document. The following information can be set for the stored documents as necessary: User Name You can set this function if necessary to know who and what departments stored documents in the machine. A user name can be selected from the Address Book or entered manually. File Name You can specify a name for a stored document.
4. Fax 4. Set the user name, file name, and password as necessary. • User Name Press [User Name], and then select a user name. To specify an unregistered user name, press [Manual Entry], and then enter the name. After specifying a user name, press [OK]. • File Name Press [File Name], enter a file name, and then press [OK]. • Password Press [Password], enter a password using the number keys, and then press [OK]. Re-enter the password for confirmation, and then press [OK]. 5. Press [OK]. 6.
Storing a Document 1. Press [Select Stored File]. 2. Select the documents to be sent. When multiple documents are selected, they are sent in the order of selection. • Press [User Name] to place the documents in order by programmed user name. • Press [File Name] to place the documents in alphabetical order. • Press [Date] to place the documents in order of programmed date. • Press [Queue] to arrange the order of the documents to be sent. To view details about stored documents, press [Details].
4. Fax Printing the Journal Manually To print the Journal manually, select the printing method: [All], [Print per File No.], or [Print per User]. All Prints the results of communications in the order made. Print per File No. Prints only the results of communications specified by file number. Print per User Prints the results of communications by individual senders. 1. Press [TX/RX Status / Print]. 2. Press [Print Journal]. 3. Select the printing method. 4. If you selected [Print per File No.
5. Print This chapter describes frequently used printer functions and operations. For information not included in this chapter, see Print available on our website. Quick Install You can install the printer drivers easily from the CD-ROM provided with this machine. Using Quick Install, the PCL 6 printer driver is installed under network environment, and the Standard TCP/IP port will be set. • Manage Printers permission is required to install the drivers. Log on as an Administrators group member. 1.
5. Print Displaying the Printer Driver Properties This section explains how to open the printer driver properties from [Devices and Printers]. • Manage Printers permission is required to change the printer settings. Log on as an Administrators group member. • You cannot change the machine default settings for individual users. Settings made in the printer properties dialog box are applied to all users. 1. On the [Start] menu, click [Devices and Printers]. 2.
Standard Printing Standard Printing • The default setting is two-sided printing. If you want to print on only one side, select [Off] for the two-sided printing setting. • If you send a print job via USB 2.0 while the machine is in Low Power mode or Sleep mode, an error message might appear when the print job is complete. In this case, check if the document was printed. When Using the PCL 6 Printer Driver 1. Click the WordPad menu button in the upper left corner of the window, and then click [Print]. 2.
5. Print Printing on Both Sides of Sheets This section explains how to print on both sides of each page using the printer driver. • The types of paper that can be printed on both sides are as follows: • Plain (60 to 81 g/m2), Recycled, Special 1, Special 2, Special 3, Middle Thick (82 to 105 g/m2), Thick 1(106 to 169 g/m2), Thick 2(170 to 220 g/m2), Thick 3(221 to 256 g/m2), Thin (52 to 59 g/m2), Color, Letterhead, Preprinted, Bond, Cardstock When Using the PCL 6 Printer Driver 1.
Combining Multiple Pages into Single Page Combining Multiple Pages into Single Page This section explains how to print multiple pages onto a single sheet. The combine printing function allows you to economize on paper by printing multiple sheets at reduced size onto a single sheet. When Using the PCL 6 Printer Driver 1. Click the WordPad menu button in the upper left corner of the window, and then click [Print]. 2. In the [Select Printer] list, select the printer you want to use. 3. Click [Preferences].
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Printing on Envelopes Printing on Envelopes Configure the paper settings appropriately using both the printer driver and the control panel. Configuring Envelope Settings Using the Control Panel 1. Load envelopes in the paper tray. 2. Display the initial settings screen. • When using the standard operation panel Press the [User Tools/Counter] key. CXX005 • When using the Smart Operation Panel Press the [Home] key on the top left of the control panel.
5. Print Printing on Envelopes Using the Printer Driver When using the PCL 6 printer driver 1. Click the WordPad menu button in the upper left corner of the window, and then click [Print]. 2. In the [Select Printer] list, select the printer you want to use. 3. Click [Preferences]. 4. In the "Document Size:" list, select the envelope size. 5. In the "Paper Type:" list, select [Envelope]. 6. In the "Input Tray:" list, select the paper tray where the envelopes are loaded. 7.
Saving and Printing Using the Document Server Saving and Printing Using the Document Server The Document Server enables you to store documents on the machine's hard disk, and allows you to edit and print them as necessary. • Applications with their own drivers, such as PageMaker, do not support this function. • Do not cancel the file transfer process while the data is being sent to the Document Server. The process may not be canceled properly.
5. Print 8. If the folder is protected by a password, enter the password in the "Folder Password:" box. 9. Click [OK]. 10. Change any other print settings if necessary. 11. Click [OK]. 12. Start printing from the application's [Print] dialog box. • You can print the documents stored in the Document Server using the control panel. For details, see page 155 "Printing Stored Documents".
6. Scan This chapter describes frequently used scanner functions and operations. For information not included in this chapter, see Scan available on our website. Basic Procedure When Using Scan to Folder • Before performing this procedure, see "Preparation for Sending by Scan to Folder", Scan and confirm the details of the destination computer. See also "Registering Folders", Connecting the Machine/ System Settings, and register the address of the destination computer to the address book. 1.
6. Scan 3. Press the [Folder] tab. 4. Place originals. 5. If necessary, specify the scan settings according to the original to be scanned. Example: Scanning the document in color/duplex mode, and saving as a PDF file. • Press [Scan Settings], and then press [Full Color: Text / Photo] in the [Original Type] tab. • Press [Original Feed Type], and then press [2 Sided Original]. • Press [PDF] under [Send File Type / Name]. 6. Specify the destination. You can specify multiple destinations. 7.
Basic Procedure When Using Scan to Folder Step 1: Confirming the user name and computer name Confirm the user name and the name of the computer you will send scanned documents to. 1. On the [Start] menu, point to [All Programs], then [Accessories], and then click on [Command Prompt]. 2. Enter the command "ipconfig/all", and then press the [Enter] key. 3. Confirm the name of the computer. The computer's name is displayed under [Host Name]. You can also confirm the IPv4 address.
6. Scan 8. In the [Select Users or Groups] window, click [Advanced...]. 9. Specify one or more object types, select a location, and then click [Find Now]. 10. From the list of results, select the groups and users you want to grant access to, and then click [OK]. 11. In the [Select Users or Groups] window, click [OK]. 12. In the [Group or user names:] list, select a group or user, and then, in the [Allow] column of the permissions list, select either the [Full Control] or [Change] check box.
Basic Procedure When Using Scan to Folder 3. Press [New Program]. 4. Press [Change] under "Name". The name entry display appears. 5. Enter the name, and then press [OK]. 6. Press [ Next]. 7. Press the key for the classification you want to use under "Select Title". The keys you can select are as follows: • [Frequent]: Added to the page that is displayed first. • [AB], [CD], [EF], [GH], [IJK], [LMN], [OPQ], [RST], [UVW], [XYZ], [1] to [10]: Added to the list of items in the selected title.
6. Scan 13. Enter the password of the destination computer, and then press [OK]. 14. Enter the password again to confirm, and then press [OK]. 15. Press [Folder]. 16. Check that [SMB] is selected. 17. Press [Change] or [Browse Network], and then specify the folder. To specify a folder, you can either enter the path manually or locate the folder by browsing the network. 18. Press [Connection Test] to check the path is set correctly. 19. Press [Exit].
Basic Procedure When Using Scan to Folder If the network does not allow automatic obtaining of IP addresses, include the destination computer's IP address in the path. For example: if the IP address of the destination computer is "192.168.0.191", and the folder name is "Share", the path will be \\192.168.0.191\Share. 3. Press [OK]. If the format of the entered path is not correct, a message appears. Press [Exit], and then enter the path again. Locating the SMB folder using Browse Network 1.
6. Scan Deleting an SMB Registered Folder 1. Display the Address Book screen. • When using the standard operation panel Press the [Home] key on the top left of the control panel, and press the [Address Book Management] icon on the [Home] screen. • When using the Smart Operation Panel Press the [Home] key on the top left of the control panel. Flick the screen to the left, and then press the [Address Book Management] icon on the Home screen 4. 2. Check that [Program / Change] is selected. 3.
Basic Procedure When Using Scan to Folder Entering the Path to the Destination Manually 1. Press [Manual Entry]. 2. Press [SMB]. 3. Press [Manual Entry] on the right side of the path field. 4. Enter the path for the folder. In the following example path, the shared folder name is "user" and the computer name is "desk01": \\desk01\user 5. Press [OK]. 6. Depending on the destination setting, enter the user name for logging in to the computer.
6. Scan Basic Procedure for Sending Scan Files by Email 1. Display the initial scanner screen. • When using the standard operation panel Press the [Home] key on the top left of the control panel, and press the [Scanner] icon on the [Home] screen. CXX002 • When using the Smart Operation Panel Press the [Home] key on the top left of the control panel. Flick the screen to the left, and then press the [Scanner] icon on the Home screen 4. 2. Make sure that no previous settings remain.
Basic Procedure for Sending Scan Files by E-mail 5. If necessary, specify the scan settings according to the original to be scanned. Example: Scanning the document in color/duplex mode, and saving as a PDF file. • Press [Scan Settings], and then press [Full Color: Text / Photo] in the [Original Type] tab. • Press [Original Feed Type], and then press [2 Sided Original]. • Press [PDF] under [Send File Type / Name]. 6. Specify the destination. You can specify multiple destinations. 7.
6. Scan 6. Press [ Next]. 7. Press the key for the classification you want to use under "Select Title". The keys you can select are as follows: • [Frequent]: Added to the page that is displayed first. • [AB], [CD], [EF], [GH], [IJK], [LMN], [OPQ], [RST], [UVW], [XYZ], [1] to [10]: Added to the list of items in the selected title. You can select [Frequent] and one more key for each title. 8. Press [Email]. 9. Press [Change] under "Email Address". 10. Enter the e-mail address. 11. Press [OK].
Basic Procedure for Sending Scan Files by E-mail 12. Select [Email / Internet Fax Destination] or [Internet Fax Destination Only]. If [Email / Internet Fax Destination] is specified, registered e-mail addresses appear in both Internet fax address display and e-mail address display on the fax function screen, and in the address display on the scanner function screen. If [Internet Fax Destination Only] is specified, registered e-mail addresses only appear in Internet fax display on the fax function screen.
6. Scan Press [User Tools/Counter] ( ) on the top right of the screen. Entering an E-mail Address Manually 1. Press [Manual Entry]. 2. Enter the e-mail address. 3. Press [OK].
Basic Procedure for Storing Scan Files Basic Procedure for Storing Scan Files • You can specify a password for each stored file. We recommend that you protect stored files from unauthorized access by specifying passwords. • Scan file stored in the machine may be lost if some kind of failure occurs. We advise against using the hard disk to store important files. The supplier shall not be responsible for any damage that may result from the loss of files. 1. Display the initial scanner screen.
6. Scan 4. Press [Store File]. 5. Press [Store to HDD]. 6. If necessary, specify the stored file's information, such as [User Name], [File Name], [Password], and [Select Folder]. • User Name Press [User Name], and then select a user name. To specify an unregistered user name, press [Manual Entry], and then enter the name. After specifying a user name, press [OK]. • File Name Press [File Name], enter a file name, and then press [OK]. • Password Press [Password], enter a password, and then press [OK].
Basic Procedure for Storing Scan Files 1. Press [Select Stored File]. 2. Specify the folder in which to save the stored files. 3. From the list of stored files, select the file you want to check. You can select more than one file. 4. Press [Preview].
6. Scan Specifying the File Type This section explains the procedure for specifying the file type of a file you want to send. File types can be specified when sending files by e-mail or Scan to Folder, sending stored files by e-mail or Scan to Folder, and saving files on a memory storage device.
Specifying Scan Settings Specifying Scan Settings 1. Press [Scan Settings]. 2. Specify resolution, scan size, and other settings, as required. 3. Press [OK].
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7. Document Server This chapter describes frequently used Document Server functions and operations. For information not included in this chapter, see Copy/ Document Server available on our website. Storing Data This section describes the procedure for storing documents on the Document Server. • A document accessed with a correct password remains selected even after operations are complete, and it can be accessed by other users.
7. Document Server 1. Press the [Home] key on the top left of the control panel, and press the [Document Server] icon on the screen. CXX002 2. Press [To Scanning Screen]. 3. Press [Target Fldr. to Store]. 4. Specify a folder in which to store the document, and then press [OK]. 5. Press [User Name]. 6. Specify a user name, and then press [OK]. The user names shown are names that were registered in the Address Book.
Printing Stored Documents Printing Stored Documents Prints stored documents on the Document Server. The items you can specify on the printing screen are as follows: • Paper tray • The number of prints • [Finishing] ([Sort], [Rotate Sort], [Stack], [Staple], [Punch], [Half Fold: Print Outside]) • [Cover/Slip Sheet] ([Front Cover], [Front/Back Cover], [Designate/Chapter], [Slip Sheet]) • [Edit / Stamp] ([Margin Adj.
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8. Web Image Monitor This chapter describes frequently used Web Image Monitor functions and operations. For information not included in this chapter, see Connecting the Machine/ System Settings available on our website or Web Image Monitor Help. Displaying Top Page This section explains the Top Page and how to display Web Image Monitor. • When entering an IPv4 address, do not begin segments with zeros. For example: If the address is "192.168.001.010", you must enter it as "192.168.1.10". 1.
8. Web Image Monitor 3. Refresh/Help (Refresh): Click at the upper right in the work area to update the machine information. Click the web browser's [Refresh] button to refresh the entire browser screen. (Help): Use Help to view or download Help file contents. 4. Basic Information area Display the basic information of the machine. 5. Work area Display the contents of the item selected in the menu area.
9. Adding Paper and Toner This chapter describes how to load paper into the paper tray and recommended paper sizes and types. Loading Paper Precautions for Loading Paper • When loading paper, take care not to trap or injure your fingers. • Do not stack paper over the limit mark. • To prevent multiple sheets from being fed at once, fan the paper before loading it. • If you load paper when only a few sheets of paper remain in the tray, multiple sheet feeding may occur.
9. Adding Paper and Toner 1. Check that paper in the paper tray is not being used, and then pull the tray carefully out until it stops. DCG015 2. Square the paper and load it print side up. Do not stack paper over the limit mark. DCG016 3. Carefully push the paper tray fully in. • Various sizes of paper can be loaded in the paper trays by adjusting the positions of side fences and end fence. For details, see "Changing the Paper Size in Paper Trays", Paper Specifications and Adding Paper.
Loading Paper • The maximum number of sheets you can load at the same time depends on paper type. Do not stack paper over the limit mark. For the maximum number of sheets you can load, see page 172 "Recommended Paper Sizes and Types". 1. Open the bypass tray. DCG017 2. Load the paper face down until you hear the beep. 3. Align the paper guides to the paper size. If the guides are not flush against the paper, images might be skewed or paper misfeeds might occur.
9. Adding Paper and Toner • You can load envelopes into the bypass tray. Envelopes must be loaded in a specific orientation. For details, see page 179 "Envelopes". • Specify the sizes of paper that are not automatically detected. For details about the sizes that can be detected automatically, see page 172 "Recommended Paper Sizes and Types".
Loading Paper CXX005 • When using the Smart Operation Panel Press the [Home] key on the top left of the control panel. Flick the screen to the left, and then press the [User Tools] icon ( ) on the Home screen 4. 2. Press [Tray Paper Settings]. 3. Press [Printer Bypass Paper Size]. 4. Select the paper size. 5. Press [OK]. 6. Close the initial settings screen. • When using the standard operation panel Press the [User Tools/Counter] key.
9. Adding Paper and Toner CXX005 • When using the Smart Operation Panel Press the [Home] key on the top left of the control panel. Flick the screen to the left, and then press the [User Tools] icon ( ) on the Home screen 4. 2. Press [Tray Paper Settings]. 3. Press [Printer Bypass Paper Size]. 4. Press [Custom Size]. If a custom size is already specified, press [Change Size]. 5. Press [Horizontal]. 6. Enter the horizontal size using the number keys, and then press [ ]. 7. Press [Vertical]. 8.
Loading Paper Specifying thick paper, thin paper, or OHP transparencies for paper type using the control panel • Use A4 or 81/2 × 11 size OHP transparencies, and specify their size. • Usually only one side of OHP transparencies can be used for printing. Be sure to load them with the print side down. • When printing onto OHP transparencies, remove printed sheets one by one. 1. Display the initial settings screen. • When using the standard operation panel Press the [User Tools/Counter] key.
9. Adding Paper and Toner 8. Press [OK]. 9. Close the initial settings screen. • When using the standard operation panel Press the [User Tools/Counter] key. • When using the Smart Operation Panel Press [User Tools/Counter] ( ) on the top right of the screen. • We recommend that you use specified OHP transparencies. • For details about paper thickness, see "Tray Paper Settings", Connecting the Machine/ System Settings.
Loading Paper 1. Carefully pull out the paper tray until it stops. CVA017 2. Square the paper and load it print side up. Do not stack paper over the limit mark. • Whole tray pulled out CVA018 • Left half of the tray pulled out CVA019 3. Carefully push the paper tray fully in. • You can load paper even if Tray 3 (LCT) is in use. It is okay to pull out the left half of the tray while Tray 3 (LCT) is in use.
9. Adding Paper and Toner • Load 30 or more sheets of paper in the left half of the tray. Loading Paper into the Large Capacity Tray (LCT) (mainly Europe and Asia) The large capacity tray (LCT) can hold A4 paper only. If you want to print on 81/2 × 11 or B5 JIS from the large capacity tray (LCT), contact your service representative. (mainly North America) The large capacity tray (LCT) can hold 81/2 × 11 paper only.
Loading Paper Loading Orientation-fixed Paper or Two-sided Paper Orientation-fixed (top to bottom) or two-sided paper (for example, letterhead paper, punched paper, or copied paper) might not be printed correctly, depending on how the originals and paper are placed. Settings for the User Tools • Copier mode Specify [Yes] for [Letterhead Setting] in [Input / Output] under the Copier / Document Server Features menu, and then place the original and paper as shown below.
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Loading Paper • In copier mode: • For details about how to make two-sided copies, see page 91 "Duplex Copying". • In printer mode: • To print on letterhead paper when [Auto Detect] is specified for [Letterhead Setting], you must specify [Letterhead] as the paper type in the printer driver's settings. • If a print job is changed partway through printing from one-sided to two-sided printing, onesided output after the first copy may be printed facing a different direction.
9. Adding Paper and Toner Recommended Paper Recommended Paper Sizes and Types This section describes recommended paper sizes and types. • If you use paper that curls, either because it is too dry or too damp, a staple clogging or paper jam may occur. • Do not use paper designed for inkjet printers, as these may stick to the fusing unit and cause a misfeed. • When you load OHP transparencies, check the front and back of the sheets, and place them correctly, or a misfeed might occur.
Recommended Paper Paper type and weight Paper size Paper capacity 60–300 g/m2 (16 lb. Bond– 110 lb.
9. Adding Paper and Toner *1 When loading paper with a vertical length of more than 279.4 mm (11.0 inches) in Tray 1, use paper that has a horizontal width of 420 mm (16.6 inches) or less. Bypass tray Paper type and weight 52–300 g/m2 (14 lb. Bond– 110 lb.
Recommended Paper Paper type and weight 52–300 g/m2 (14 lb. Bond– 110 lb. Cover) Thin Paper–Thick Paper 4 Paper size Custom size*2: Vertical: 90.0–304.8 mm Horizontal: 148.0–600.0 mm*3 Paper capacity • 100 sheets (up to 10 mm in height) • Thick Paper 1: 40 sheets • Thick Paper 2–Thick Paper 3: 20 sheets • Thick Paper 4: 16 sheets Vertical: 3.55–12.00 inches Horizontal: 5.83–23.
9. Adding Paper and Toner Paper type and weight 60–300 g/m2 (16 lb. Bond– 110 lb. Cover) Plain Paper 1–Thick Paper 4 Paper size *1 Paper capacity 1000 sheets × 2 81/2 × 11 A4 *1 To load paper any of the sizes specified above, contact your service representative. Large capacity tray (LCT) Paper type and weight 60–300 g/m2 (16 lb. Bond– 110 lb. Cover) Plain Paper 1–Thick Paper 4 Paper size Paper capacity 1500 sheets A4 81/2 × 11 60–300 g/m2 (16 lb. Bond– 110 lb.
Recommended Paper Paper Thickness*1 Paper weight Thick Paper 3 221–256 g/m2 (80 lb. Cover–140 lb. Index) Thick Paper 4 257–300 g/m2 (140 lb. Index–110 lb. Cover) *1 Print quality will decrease if the paper you are using is close to the minimum or maximum weight. Change the paper weight setting to thinner or thicker. *2 Depending on the type of thin paper, the edges may crease or the paper may be misfed.
9. Adding Paper and Toner • When printing on OHP transparencies from the computer, see page 165 "Specifying thick paper, thin paper, or OHP transparencies for paper type using the control panel". • Fan OHP transparencies thoroughly whenever you use them. This prevents OHP transparencies from sticking together, and from feeding incorrectly. • Remove copied or printed sheets one by one.
Recommended Paper • Select [Thick Paper 1], [Thick Paper 2], [Thick Paper 3], or [Thick Paper 4] as the paper thickness in [Tray Paper Settings]. • Even if thick paper is loaded as described above, normal operations and print quality might still not be possible, depending on the paper type. • Prints might have prominent vertical creases. • Prints might be noticeably curled. Flatten out prints if they are creased or curled.
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Recommended Paper How to load envelopes Types of envelopes Trays 1–4 Bypass tray Side-opening envelopes • Flaps: open • Flaps: open • Bottom side of envelopes: toward the right of the machine • Bottom side of envelopes: toward the left of the machine • Side to be printed: face down • Side to be printed: face up Side-opening envelopes • Flaps: closed • Flaps: closed • Bottom side of envelopes: toward the back of the machine • Bottom side of envelopes: toward the back of the machine • Side to be
9. Adding Paper and Toner • Output quality on envelopes may be uneven if parts of an envelope have differing thicknesses. Print one or two envelopes to check print quality. • Copied or printed sheets are delivered to the internal tray even if you specified a different tray. • Flatten out prints if they are creased or curled. • Check the envelopes are not damp. • High temperature and high humidity conditions can reduce print quality and cause envelopes to become creased.
Adding Toner Adding Toner This section explains precautions when adding toner, how to send faxes or scanned documents when the toner has run out, and how to dispose of used toner. • Do not incinerate toner (new or used) or toner containers. Doing so risks burns. Toner will ignite on contact with naked flame. • Do not store toner (new or used) or toner containers anywhere near naked flames. Doing so risks fire and burns. Toner will ignite on contact with naked flame.
9. Adding Paper and Toner • When replacing a toner or waste toner container or consumables with toner, make sure that the toner does not splatter. Put the waste consumables in a bag after they are removed. For consumables with a lid, make sure that the lid is shut. • Always replace the toner cartridge when a notification appears on the machine. • Fault may occur if you use toner other than the recommended type. • When adding toner, do not turn off the main power. If you do, settings will be lost.
Adding Toner CXX002 • When using the Smart Operation Panel Press the [Home] key on the top left of the control panel. Flick the screen to the left, and then press the [Fax] icon or the [Scanner] icon on the Home screen 4. • Any reports are not printed. Disposing of Used Toner This section describes what to do with used toner. Toner cannot be re-used. Pack used toner containers in the container's box or a bag to prevent the toner from leaking out of the container when you dispose of it.
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10. Troubleshooting This chapter describes basic troubleshooting procedures. When a Status Icon Is Displayed This section describes the status icons displayed when the machine requires the user to remove misfed paper, to add paper, or to perform other procedures. Status Icon : Paper Misfeed icon Status Appears when a paper misfeed occurs. For details about removing jammed paper, see "Removing Jammed Paper", Troubleshooting. : Original Misfeed icon Appears when an original misfeed occurs.
10. Troubleshooting When the Indicator Lamp for the [Check Status] Key Is Lit or Flashing If the indicator lamp for the [Check Status] key lights up or flashes, press the [Check Status] key to display the [Check Status] screen. Check the status of each function in the [Check Status] screen. [Check Status] screen 1 2 4 3 DDH004 1. [Mach./Applic. Stat] tab Indicates the status of the machine and each function. 2. [Check] If an error occurs in the machine or a function, press [Check] to view details.
When the Indicator Lamp for the [Check Status] Key Is Lit or Flashing Problem Cause Solution Documents and reports do not print out. The paper output tray is full. Remove the prints from the tray. Documents and reports do not print out. There is no paper left. Load paper. For details about loading paper, see "Loading Paper", Paper Specifications and Adding Paper. An error has occurred. A function which has the status "Error Occurred" in the [Check Status] screen is defective.
10. Troubleshooting When the Machine Makes a Beeping Sound The following table describes the meaning of the various beep patterns that the machine produces to alert users about left originals and other machine conditions. Beep pattern Meaning Cause Single short beep Panel/screen input accepted. A control panel or screen key was pressed. Short, then long beep Panel/screen input rejected. An invalid key was pressed on the control panel or screen, or the entered password was incorrect.
When You Have Problems Operating the Machine When You Have Problems Operating the Machine Problem Cause Solution When the machine is turned Functions other than the on, the only icon that copier function are not yet appears on the home screen ready. is the [Copier] icon. (When using the standard operation panel) Wait a little longer. The machine has just been turned on and the User Tools screen is displayed, but the User Tools menu has items missing.
10. Troubleshooting Problem The power turns off automatically. 192 Cause Solution The Weekly Timer setting is set to [Main Power Off]. Change the Weekly Timer setting. For details about the Weekly Timer setting, see "Timer Settings", Connecting the Machine/ System Settings. The user code entry screen is Users are restricted by User displayed. Code Authentication.
When You Have Problems Operating the Machine Problem Misfeeds occur frequently. Cause Using curled paper often causes misfeeds, soiled paper edges, or slipped positions while staple or stack printing is performed. Solution • Flatten the paper with your hands to straighten out the curl. • Load the paper up side down so that the curled edges face downward. For details about recommended paper, see "Recommended Paper", Paper Specifications and Adding Paper.
10. Troubleshooting Problem Misfeeds occur frequently. Cause Paper of undetectable size has been loaded. Solution • Remove the misfed paper. For details about removing jammed paper, see "Removing Jammed Paper", Troubleshooting. • If you load a paper size that is not selected automatically, you need to specify the paper size with the control panel.
When You Have Problems Operating the Machine Problem Cause Solution The machine does not turn off in 6 minutes after the main power is turned off. The machine cannot perform the shutdown procedure. Repeat the shutdown procedure. If the machine does not turn off, disconnect the machine's power cord from the wall outlet. An error has occurred when the Address Book is changed from the display panel or Web Image Monitor.
10. Troubleshooting Wait until the current job is completed before trying again. In certain cases, you can carry out another job using a different function while the current job is being performed. For details about Function Compatibility, see "Function Compatibility", Troubleshooting.
Messages Displayed When You Use the Copy/Document Server Function Messages Displayed When You Use the Copy/ Document Server Function • If you cannot make copies as you want because of the paper type, paper size or paper capacity problems, use recommended paper. For details about recommended paper, see page 172 "Recommended Paper Sizes and Types". Message Cause Solution "Cannot delete the folder because it contains locked files. Please contact the file administrator.
10. Troubleshooting Message "Cannot display preview of this page." Cause The image data may have been corrupted. Solution Press [Exit] to display the preview screen without a thumbnail. If the selected document contains several pages, press [Switch] on the "Display Page" area to change the page, and then a preview of the next page will appear. 198 "Cannot punch this paper size." The Punch function cannot be used with paper size selected.
Messages Displayed When You Use the Copy/Document Server Function Message "File being stored exceeded max. number of pages per file. Copying will be stopped." Cause The scanned originals have too many pages to store as one document. Solution Press [Exit], and then store again with an appropriate number of pages. "Magazine or Booklet mode You selected the is not available due to mixed "Magazine" or "Booklet" image mode." function for originals scanned using different functions, such as copy and printer.
10. Troubleshooting Message Cause Solution "Stapling capacity exceeded." The number of sheets per set is over the staple capacity. Check the stapler capacity. For details about the stapler capacity, see "Specifications for Internal Finisher SR3130", "Specifications for Finisher SR3140", "Specifications for Booklet Finisher SR3150", "Specifications for Finisher SR3160", "Specifications for Booklet Finisher SR3170", or "Specifications for Internal Finisher SR3180", Maintenance and Specifications.
Messages Displayed When You Use the Facsimile Function Messages Displayed When You Use the Facsimile Function Message "Cannot find the specified path. Please check the settings." "Error occurred, and transmission was cancelled." Cause Solution The name of the computer or folder entered as the destination is wrong. Check that the computer name and the folder name for the destination are correct. • Original jammed during Press [Exit], and then send the Immediate Transmission. documents again.
10. Troubleshooting Message "Some page(s) are near blank." Cause The first page of the document is almost blank. Solution The original's blank side might have been scanned. Be sure to place your originals correctly. For details about determining the cause of blank pages, see "Detecting Blank Pages", Fax. • Settings that can be confirmed in System Settings or Facsimile Features on the control panel can also be confirmed from Web Image Monitor.
Messages Displayed When You Use the Facsimile Function Message "Check whether there are any network problems." Cause User name registration is refused by SIP server. [13-17] Solution • Correct that the correct SIP Server IP Address and SIP User Name are listed in [SIP Settings] of [Facsimile Features]. For details about SIP Settings, see "Initial Settings", Fax. • For details about network problems, contact your administrator. "Check whether there are any network problems." Cannot access SIP server.
10. Troubleshooting Message "Check whether there are any network problems." [13-26] Cause Solution The "Effective Protocol" and "SIP Server IP Address" settings are different, or an incorrect IP address has been registered. • Check that the correct IP address is specified for the machine in [System Settings]. For details about IP address, see "Interface Settings", Connecting the Machine/ System Settings. • For details about network problems, contact your administrator.
Messages Displayed When You Use the Facsimile Function Message "Check whether there are any network problems." [14-09] Cause Solution E-mail transmission was rejected by SMTP authentication, POP before SMTP authentication, or login authentication of the computer in which the folder for transfer is specified. • Check that User Name and Password for the following settings in [System Settings] are listed correctly.
10. Troubleshooting Message "Check whether there are any network problems." Cause No POP3/IMAP4 server address is registered. [15-01] Solution • Check that the correct Server Name or Server Address is listed in [POP3 / IMAP4 Settings] of [System Settings]. For details about POP3 / IMAP4 Settings, see "File Transfer", Connecting the Machine/ System Settings. • For details about network problems, contact your administrator. "Check whether there are any network problems.
Messages Displayed When You Use the Facsimile Function Message "Check whether there are any network problems." Cause Cannot find the DNS server or POP3/IMAP4 server. [15-11] Solution • Check that the following settings in [System Settings] are listed correctly.
10. Troubleshooting • Settings that can be confirmed in System Settings or Facsimile Features on the control panel can also be confirmed from Web Image Monitor. For details about how to confirm the settings from Web Image Monitor, see Web Image Monitor Help. • If the paper tray runs out of paper, "There is no paper. Load paper." appears on the screen, prompting you to add paper. If there is paper left in the other trays, you can receive documents as usual, even if the message appears on the screen.
Messages Displayed When You Use the Facsimile Function Message "Check whether there are any network problems." [16-00] Cause Solution • An IP address has not been registered for the main machine. • Check that the correct IP address is specified for the machine in [System Settings]. For details about the IP address of the main machine, contact your administrator. • A network is not connected properly. • For details about network problems, contact your administrator.
10. Troubleshooting Message Cause "Connection with the remote machine has failed. There is a problem with the remote machine structure. Contact the administrator." The settings or machine configurations for using the remote fax function to connect to the main machine are incorrect. "Transfer error has occured. Check the status of the remote machine." A network error occurred during transfer.
Messages Displayed When You Use the Printer Function Messages Displayed When You Use the Printer Function This section describes the principal messages that appear on the display panel, error logs or reports. If other messages appear, follow their instructions. Messages Displayed on the Control Panel When You Use the Printer Function • Before turning off the power, see page 79 "Turning On/Off the Power".
10. Troubleshooting Message "Hardware Problem: Wireless Card" (A "wireless LAN board" or "Bluetooth interface unit" is referred to as a "wireless card".) "Load following paper in n. To force print, select another tray and press [Continue]." Cause Solution • The Bluetooth interface unit was connected while the machine was turned on. Turn off the power, and then confirm the Bluetooth interface unit is inserted correctly. After confirmation, turn on the power again.
Messages Displayed When You Use the Printer Function Message "Paper type of n is mismatched. Select another tray from the following and press [Continue]. Paper type can also be changed in User Tools." Cause Solution The type of the paper in the tray Select a tray containing paper that is does not match the paper type the same type as the specified paper specified in the printer driver. type. (A tray name is placed at n.) "Parallel I/F board has a problem.
10. Troubleshooting When using direct print from a memory storage device Message Cause Solution "Exceeded the limit value for total data size of the selected files. Cannot select more files." • The size of the selected file exceeds 1 GB. Files or groups of files larger than 1 GB cannot be printed. • The total size of the selected files exceeds 1 GB. • When the total size of the multiple files that are selected exceeds 1 GB, select files separately.
Messages Displayed When You Use the Printer Function When print jobs are canceled Message Cause Solution "91: Error" Printing was canceled by the auto job cancel function due to a command error. Check that the data is valid. "A job via the network that was not printed exists because an error occurred. It was stored as a job not printed." Jobs with errors were stored because an error occurred with a print job via the network while the error job storing function was enabled.
10. Troubleshooting Message Cause Solution "Error occurred while processing an Unauthorized Copy Prevention job. Job cancelled." In [Administrator Tools] under [System Settings], priority was specified to be given to Unauthorized Copy Prevention Printing set on this machine. Cancel [Unauthorized Copy Prevention Printing] for the printer driver. For details about how to cancel the settings, see the printer driver Help. "Collate Cancelled" Collate was canceled.
Messages Displayed When You Use the Printer Function Message Cause "Classification Code is incorrect." The classification code is not supported with the printer driver. "Duplex Cancelled" Duplex printing was canceled. Solution Select [Optional] for classification code. For details about how to specify classification code settings, see "Configuring Classification Codes", Print. • Select an appropriate paper size for the duplex function.
10. Troubleshooting Message Cause Solution "Punch Cancelled" Punch printing was canceled. Check the paper orientation, print orientation, and then punch position. Certain settings can produce print results that might not be as expected. "Staple Cancelled" Stapling printing was canceled. Check the paper orientation, paper quantity, print orientation, and staple position. Certain settings can produce print results that might not be as expected.
Messages Displayed When You Use the Printer Function Message Cause Solution "Exceeded max. number of files. (Auto)" While you were using the Delete Hold Print files (automatic) or error job store function to unneeded files stored on the machine. store Normal Print jobs as Hold Print files, the maximum file capacity for file storage or Hold Print file management (automatic) was exceeded. "Exceeded max. number of pages of Document Server. Cannot store.
10. Troubleshooting When there is not enough free hard disk space Message Cause Solution "HDD Full" When you were printing with the PostScript 3 printer driver, the hard disk capacity for fonts and forms was exceeded. Delete unneeded forms or fonts registered on the machine. "HDD Full" The hard disk became full while you were printing a Sample Print, Locked Print, Hold Print, or Stored Print file. Delete unneeded files stored on the machine.
Messages Displayed When You Use the Printer Function When the user lacks privileges to perform an operation Message Cause Solution "No response from the server. Authentication has failed." A timeout occurred while connection to the server was being established for LDAP authentication or Windows Authentication. Check the status of the server. "Printing privileges have not been set for this document." You have no privileges to print the PDF document you tried to print.
10. Troubleshooting Message Cause "Information for user authentication is already registered for another user." The user name for LDAP or Integration Server authentication was already registered in a different server with a different ID, and a duplication of the user name occurred due to a switching of domains (servers), and so on. Solution For details about user authentication, see Security Guide.
Messages Displayed When You Use the Printer Function Message "Compressed Data Error." Cause Solution The printer detected corrupt compressed data. • Check the connection between the computer and the printer. • Check that the program you used to compress the data is functioning correctly. "Data Storage Error" You tried to print a Sample Print, Locked Print, Hold Print, or Stored Print file, or to store a file in the Document Server when the hard disk was malfunctioning.
10. Troubleshooting Message "I/O buffer overflow." Cause An input buffer overflow occurred. Solution • In [Printer Features], under [Host Interface], select [I/O Buffer], and then set the maximum buffer size to a larger value. • Reduce the number of files being sent to the machine. "Insufficient Memory" "Memory Retrieval Error" A memory allocation error occurred. PCL 6 A memory allocation error occurred. Turn off the power and then back on again. If the message appears again, replace the RAM.
Messages Displayed When You Use the Scanner Function Messages Displayed When You Use the Scanner Function Messages Displayed on the Control Panel When You Use the Scanner Function This section describes likely causes of and possible solutions for the error messages that appear on the control panel. If a message not described here appears, act according to the message. Message Cause "Cannot find the specified path. Please check the settings." The destination computer name or folder name is invalid.
10. Troubleshooting Message Cause "Exceeded max. number of alphanumeric characters for the path." The maximum number of specifiable alphanumeric characters in a path has been exceeded. Check the maximum number of characters which can be entered, and then enter it again. For details about the maximum enterable number of characters, see "Values of Various Set Items for Transmission/Storage Function", Scan. "Exceeded max. number of alphanumeric characters.
Messages Displayed When You Use the Scanner Function Message "Scanner journal is full. Please check Scanner Features." Cause "Print & Delete Scanner Journal" in [Scanner Features] is set to [Do not Print: Disable Send], and Scanner Journal is full. Solution Print or delete Scanner Journal. For details about Scanner Features, see "General Settings", Scan. "The entered file name The file name contains a contains invalid character(s). character that cannot be Enter the file name again used.
10. Troubleshooting When documents cannot be scanned properly Message Cause "All the pages are detected as blank. No file was created." No PDF file was created because all the pages of the scanned original were detected as blank when [On] is specified for [Delete Blank Page] in [OCR Settings]. "Check original's orientation." Originals may sometimes not Change the orientation of the original, be scanned depending on a and then scan the original again.
Messages Displayed When You Use the Scanner Function Message Cause Solution "Exceeded max. number of files which can be used in Document Server at the same time." The maximum number of files that can be stored in the Document Server has been exceeded. Check the files stored by the other functions, and then delete unneeded files. For details about how to delete files, see "Deleting Stored Documents", Copy/ Document Server. "Not all of the image will be scanned.
10. Troubleshooting When documents cannot be scanned because the memory is full Message "Memory is full. Cannot scan. The scanned data will be deleted." Cause Because of insufficient hard disk space, the first page could not be scanned. Solution Try one of the following measures: • Wait for a while, and then retry the scan operation. • Reduce the scan area or scanning resolution. For details about changing scan area and scanning resolution, see "Scan Settings" of Various Scan Settings, Scan.
Messages Displayed When You Use the Scanner Function When data transmission fails Message Cause "Authentication with the The entered user name or destination has failed. Check password was invalid. settings. To check the current status, press [Scanned Files Status]." Solution • Check that the user name and password are correct. • Check that the ID and password for the destination folder are correct. • A password of 128 or more characters may not be recognized. "Exceeded max. email size.
10. Troubleshooting When data cannot be sent because a currently used file is selected Message Cause Solution "Selected file is currently in use. File name cannot be changed." You cannot change the name of a file whose status is "Waiting...". Cancel transmission ("Waiting..." status cleared), and then change the file name. "Selected file is currently in use. Password cannot be changed." You cannot change the password of a file whose status is "Waiting...". Cancel transmission ("Waiting...
Messages Displayed When You Use the Scanner Function Message "Exceeded maximum number of file to store. Delete all unnecessary files." Cause Solution Too many files are waiting to Try again after they have been sent. be sent. When the WSD scanner function cannot be used Message "Cannot communicate with PC. Contact the administrator." Cause WSD (Device) protocol or WSD (Scanner) protocol is disabled. Solution For details about how to enable or disable the WSD protocol, see Security Guide.
10. Troubleshooting When documents cannot be stored on a memory storage device Message Cause Solution "Cannot write on the memory storage device because remaining free space is insufficient." The memory storage device is full and scan data cannot be saved. Even if the memory storage device appears to have sufficient free space, data might not be saved if the maximum number of files that can be saved is exceeded. • Replace the memory storage device.
Messages Displayed When You Use the Scanner Function Message "Memory is full. Press [Write] to write the current scanned data to the memory storage device, or press [Cancel] to delete." Cause The scan could not be completed because there was insufficient hard disk memory when the scanned data was saved to the memory storage device. Solution Specify whether or not to save the scanned document to the memory storage device.
10. Troubleshooting Message Cause "Cannot detect the paper size of the original. Specify the scanning size." The set original was misaligned. "Cannot specify any more scanning area." The maximum number of registrable scan modes has been exceeded. "Clear Misfeed(s) in ADF." A paper misfeed has occurred inside the ADF. Solution • Place the original correctly. • Specify the scan size.
Messages Displayed When You Use the Scanner Function Message Cause Solution "Error has occurred in the scanner." The application-specified scan conditions have exceeded the setting range of the machine. Check whether the scanning settings made with the application exceed the setting range of the machine. "Fatal error has occurred in the scanner." An unrecoverable machine error has occurred. An unrecoverable machine error has occurred. Contact your service representative. "Insufficient memory.
10. Troubleshooting Message "No response from the scanner." Cause Solution The machine or client computer is not connected to the network correctly. • Check whether the machine or client computer is connected to the network correctly. • Disable the client computer's own firewall. For details about firewall, see Windows Help. "No response from the scanner." The network is crowded. "Scanner is in use for other function. Please wait.
Messages Displayed When You Use the Scanner Function Message "Cannot find "XXX" scanner used for the previous scan. "YYY" will be used instead." Cause Solution The main power of the previously used scanner is not set to "On". Check whether the main power of the scanner used for the previous scan is turned on. The machine is not connected to the network correctly. • Check that the previously used scanner is connected to the network correctly. ("XXX" and "YYY" indicate scanner names.
10. Troubleshooting Message "Scanner is not available. Check the scanner connection status." Cause The machine is not connected to the network correctly. Solution • Check whether the machine is connected to the network correctly. • Cancel the personal firewall function of the client computer. For details about firewall, see Windows Help. • Use an application such as telnet to make sure SNMPv1 or SNMPv2 is set as the machine's protocol.
When Other Messages Appear When Other Messages Appear Message Cause Solution "Cannot connect with the wireless card. Turn the main power switch off, then check the card." • The wireless LAN board was not inserted when the machine was turned on. (A "wireless LAN board" or "Bluetooth interface unit" is referred to as a "wireless card".) • The wireless LAN board was pulled out after the machine was turned on. Turn off the power, and then check the wireless LAN board is inserted correctly.
10. Troubleshooting Message "Internal cooling fan is active." Solution Large print runs will cause the machine's interior to heat up, triggering the cooling fan. The fan will emit noise, but this is normal and the machine will be operable while the fan is running. "Self checking..." The machine is performing image adjustment operations. The machine may perform periodic maintenance during operations.
When Other Messages Appear When There Is a Problem Scanning or Storing Originals Message Cause "Cannot detect original size. Select scan size." The machine failed to detect the size of the original. Solution • Place the original correctly. • Specify the scan size, and then place the originals again. For details about the settings for when fax function is being used, see "Scan Settings", Fax.
10. Troubleshooting Message "The format of the image data is not valid. See the manual for required data." Cause Solution The file format of the shortcut image to be added is not supported. The file format of shortcut images to be added must be PNG. Specify the image again. When the Address Book Is Updated Message "Updating the destination list has failed. Try again?" Cause A network error has occurred. Solution • Check whether the server is connected.
When Other Messages Appear Message "Updating the destination list... Please wait. Specified destination(s) or sender's name has been cleared." Cause A specified destination or sender's name was cleared when the destination list in the delivery server was updated. Solution Specify the destination or sender's name again. When Data Cannot Be Sent Due to a Problem with the Destination Message Cause Solution "Some invalid destination(s) contained.
10. Troubleshooting Message Cause Solution "Transmission cannot be performed because the encryption certificate is not currently valid." The user certificate (destination certificate) has expired. A new user certificate must be installed. For details about the user certificate (destination certificate), see Security Guide. "XXX cannot be YYY because the device certificate used for the S/ MIME signature is not currently valid." The device certificate (S/ MIME) has expired.
When Other Messages Appear • If a fax or an e-mail cannot be sent and a message appears which states that there is a problem with the device certificate or user certificate, a new certificate must be installed. For details about how to install a new certificate, see Security Guide. When Problems Occur While Logging In Message Cause Solution "Authentication has failed." The entered login user name or login password is not correct.
10. Troubleshooting When the LDAP Server Cannot Be Used Message "Connection with LDAP server has failed. Check the server status." Cause A network error has occurred and connection has failed. Solution Try the operation again. If the message is still displayed, the network may be busy. Check the settings for LDAP server in [System Settings]. For details about settings for LDAP server, see "Programming the LDAP server", Connecting the Machine/ System Settings. "Exceeded time limit for LDAP server search.
11. Information for This Machine This chapter describes environmental precautions and regulations. Information on Environmental Regulations ENERGY STAR Program ENERGY STAR® Program Requirements for Imaging Equipment This company is a participant in the ENERGY STAR® Program. This machine is compliant with the regulations specified by the ENERGY STAR® Program.
11. Information for This Machine • The default delay time the machine waits before entering Sleep mode is 1 minute. This default time can be changed. • The machine can print jobs from computers and receive faxes while in Sleep mode. Specification (mainly Europe) • When using a model with the standard operation panel Type 1 Type 2 Type 3 Type 4 Type 5 Type 6 Reduced electrical consumption in Sleep mode *1 0.49 W 0.46 W 0.49 W 0.51 W 0.51 W 0.
Information on Environmental Regulations Type 1 Type 2 Type 3 Type 4 Type 5 Type 6 Time of switch out from Sleep mode *1 6.2 seconds 6.2 seconds 6.2 seconds 6.3 seconds 6.3 seconds 6.3 seconds Duplex Function Standard Standard Standard Standard Standard Standard *2 *1 The time it takes to switch out from energy saving functions and electrical consumption may differ depending on the conditions and environment of the machine.
11. Information for This Machine Type 1 Type 2 Type 3 Type 4 Type 5 Type 6 Reduced electrical consumption in Sleep mode *1 0.47 W 0.47 W 0.47 W 0.45 W 0.45 W 0.45 W Time of switch into Sleep mode 1 minute 1 minute 1 minute 1 minute 1 minute 1 minute Time of switch out from Sleep mode *1 4.7 seconds 4.7 seconds 4.7 seconds 4.9 seconds 4.9 seconds 4.
Information on Environmental Regulations The symbol indicates that the product must not be treated as municipal waste. It must be disposed of separately via the appropriate return and collection systems available. By following these instructions you ensure that this product is treated correctly and help to reduce potential impacts on the environment and human health, which could otherwise result from inappropriate handling.
11. Information for This Machine Environmental Advice for Users (mainly Europe) Users in the EU, Switzerland and Norway Consumables yield Please refer to either the User's Manual for this information or the packaging of the consumable. Recycled paper The machine can use recycled paper which is produced in accordance with European standard EN 12281:2002 or DIN 19309.
Information on Environmental Regulations Notes to users in the state of California (Notes to Users in USA) (mainly North America) Perchlorate Material - special handling may apply. See: www.dtsc.ca.
11.
INDEX D 2 Sided Print...........................................................11 A Adding toner........................................................183 Address Book... 13, 110, 111, 136, 138, 139, 140, 143, 145, 244 ADF................................................. 9, 27, 31, 34, 85 ADF's extender......................................... 29, 32, 35 ARDF............................................................ 9, 39, 45 Authentication screen............................................
H M Handset..................................................... 41, 47, 53 Hold Print................................................................17 Home key........................................................ 56, 59 Home screen..............................15, 62, 68, 69, 243 How to Read the Manuals...................................... 7 Magazine.............................................................. 16 Mail to Print............................................................
Placing originals....................................... 83, 84, 85 Preventing information leakage........................... 23 Printer..... 125, 211, 214, 215, 216, 218, 220, 221, 222 Printer Bypass Paper Size.......................... 162, 163 Printer driver properties...................................... 124 Privilege................................................................247 Problem....................................................... 191, 243 Program.......................................
W Web Image Monitor.................................... 24, 157 Widget................................................................... 72 WSD scanner................................................
© 2014
EN GB EN US EN AU D202-7003
