User Guide What You Can Do with This Machine Getting Started Copy Fax Print Scan Document Server Web Image Monitor Adding Paper and Toner Troubleshooting Information for This Machine For safe and correct use, be sure to read the Safety Information in Read This FIrst before using the machine.
TABLE OF CONTENTS How to Read the Manuals................................................................................................................................. 7 Symbols Used in the Manuals.......................................................................................................................7 Model-Specific Information............................................................................................................................... 8 Names of Major Features............
How to Use the [Home] Screen...................................................................................................................... 64 Possible Operations on the Standard Application Screen....................................................................... 66 Adding Icons to the [Home] Screen........................................................................................................... 67 How to Use Each Application..............................................................
Storing Data in the Document Server...........................................................................................................110 4. Fax Basic Procedure for Transmissions (Memory Transmission)....................................................................... 111 Registering a Fax Destination................................................................................................................... 111 Deleting a Fax Destination....................................................
. Scan Basic Procedure When Using Scan to Folder............................................................................................. 137 Creating a Shared Folder on a Computer Running Windows/Confirming a Computer's Information..... .................................................................................................................................................................... 137 Registering an SMB Folder...........................................................................
Disposing of Used Toner...........................................................................................................................188 10. Troubleshooting When a Status Icon Is Displayed..................................................................................................................189 When the Indicator Lamp for [Check Status] Is Lit or Flashing...................................................................191 When the Machine Makes a Beeping Sound......................
Notes to users in the state of California (Notes to Users in USA) (mainly North America).... .................................................................................................................................................................... 259 INDEX...........................................................................................................................................................
How to Read the Manuals Symbols Used in the Manuals This manual uses the following symbols: Indicates points to pay attention to when using the machine, and explanations of likely causes of paper misfeeds, damage to originals, or loss of data. Be sure to read these explanations. Indicates supplementary explanations of the machine's functions, and instructions on resolving user errors. This symbol is located at the end of sections. It indicates where you can find further relevant information.
Model-Specific Information This section explains how you can identify the region your machine belongs to. There is a label on the rear of the machine, located in the position shown below. The label contains details that identify the region your machine belongs to. Read the label. DLV001 The following information is region-specific. Read the information under the symbol that corresponds to the region of your machine.
Names of Major Features In this manual, major features of the machine are referred to as follows: • Auto Reverse Document Feeder • Auto Document Feeder scanning ADF) • Large Capacity Tray ARDF ADF (in this manual, "ADF" refers to the ARDF and the one-pass duplex LCT 9
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1. What You Can Do with This Machine You can search for a description by what you want to do. Searching by What You Want to Do You can search for a procedure by what you want to do. Reducing my Costs BRL059S Printing multi-page documents on both sides of sheets (Duplex Copy) See "Duplex Copying", Copy/ Document Server. Printing multi-page documents and received faxes on a single sheet (Combine (Copier/Fax)) See "Combined Copying", Copy/ Document Server. See "Combine Two Originals", Fax.
1. What You Can Do with This Machine Checking how much paper is saved ([Information] screen) See "[Information] Screen", Getting Started. Reducing electricity consumption See "Saving Energy", Getting Started. See "Timer Settings", Connecting the Machine/ System Settings. Using Scanned Files on the Computer BQX138S Sending scan files See "Basic Procedure for Sending Scan Files by E-mail", Scan. Sending the URL of the folder in which scan files are stored See "Sending the URL by E-mail", Scan.
Searching by What You Want to Do Managing and using documents converted to electronic formats (Document Server) See "Relationship between Document Server and Other Functions", Copy/ Document Server. Registering Destinations BRL060S Using the control panel to register destinations in the Address Book See "Registering Entered Destinations to the Address Book", Fax. See "Registering a Destination E-mail Address or Folder", Scan.
1. What You Can Do with This Machine Operating the Machine More Effectively BQX139S Registering and using frequently-used settings (Program) See "Registering Functions in a Program", Convenient Functions. Registering frequently-used settings as initial settings (Program as Defaults) See "Changing the Default Functions of the Initial Screen", Convenient Functions. Registering frequently-used printing settings to the printer driver See "Using One Click Presets", Print.
What You Can Do with This Machine What You Can Do with This Machine This section describes the features of this machine. Customizing the [Home] Screen The icons of each function are displayed on the [Home] screen. DLV122 • You can add shortcuts to often used programs or Web pages to the [Home] screen. The programs or Web pages can be recalled easily by pressing the shortcut icons. • You can display only the icons of functions and shortcuts that you use.
1. What You Can Do with This Machine Making Copies Using Various Functions CJQ601 • You can make copies in full color. You can switch the color copy mode depending on the type of originals used and the desired finish. See "Copying in Color", Copy/ Document Server. • You can print stamps on copies. Stamps can include background numbers, scanned images, dates, and page numbers. See "Stamps", Copy/ Document Server. • You can adjust the color tones and image quality of your copies.
What You Can Do with This Machine See "Copying onto Various Types of Paper", Copy/ Document Server. • The finisher allows you to sort, staple, and punch holes in your copies. See "Finishing", Copy/ Document Server. Printing Data Using Various Functions CJQ602 • This machine supports network and local connections. • You can print or delete print jobs stored on the machine's hard disk, which have been previously sent from computers using the printer driver.
1. What You Can Do with This Machine Utilizing Stored Document You can store files scanned in copier, facsimile, printer, or scanner mode on the machine's hard disk. Web Image Monitor allows you to use your computer to search for, view, print, delete, and send stored files via the network. You can also change print settings and print multiple documents (Document Server). CJQ603 • You can retrieve stored documents scanned in scanner mode to your computer.
What You Can Do with This Machine CJQ604 You can use Web Image Monitor to check, print, delete, retrieve, or download documents using your computer (Storing received documents). • See "Confirming/Printing/Deleting Received and Stored Documents", Fax. Transmission You can send a fax from your computer over the network (Ethernet or wireless LAN) to this machine, which then forwards the fax via its telephone connection (LAN-Fax).
1. What You Can Do with This Machine • For details about the machine's settings, see "Network Settings Requirements", Connecting the Machine/ System Settings. • For details about how to use the function, see "Sending Fax Documents from Computers", Fax. Sending and Receiving Faxes via the Internet xxx@xxx.com xxx.xxx.xxx.xxx xxx@xxx.com xxx.xxx.xxx.
What You Can Do with This Machine • This machine can receive documents sent via Internet Fax (IP-Fax Reception). See "Types of Reception", Fax. • Using a VoIP gateway, this machine can send to G3 facsimiles connected to the public switched telephone network (PSTN). • For details about the machine's settings, see "Network Settings Requirements", Connecting the Machine/ System Settings.
1. What You Can Do with This Machine Using the Facsimile and the Scanner in a Network Environment CJQ607 • You can send scan files to a specified destination using e-mail (Sending scan files by e-mail). See "Overview of E-Mail Transmission Function", Fax. See "Basic Procedure for Sending Scan Files by E-mail", Scan. • You can send scan files directly to folders (Sending scan files by Scan to Folder). See "Overview of Folder Transmission Function", Fax.
What You Can Do with This Machine CUL003 • To use this function, the OCR unit is required. • You can select a file type from [PDF], [High Compression PDF], or [PDF/A]. • This function can optically recognize characters in various languages and up to approximately 40,000 characters a page. • See "Embedding Text Information in Scanned Data", Scan.
1. What You Can Do with This Machine • You can limit the usage of functions for each user. • See Security Guide. Centrally Controlling Scan Conditions and Distribution You can use the distributed scan management (DSM) system in Windows Server 2008 R2/2012 to manage the destinations and scan settings for each individual user in a group and to use the information when distributing scanned data.
What You Can Do with This Machine CJQ609 You can check which tray is running out of paper, register information in the Address Book, specify the network settings, configure and change the system settings, manage jobs, print the job history, and configure the authentication settings. • See "Using Web Image Monitor", Connecting the Machine/ System Settings. • See Web Image Monitor Help. Preventing Unauthorized Copying You can print embedded patterns on printouts to prevent unauthorized copying.
1. What You Can Do with This Machine • Using the copier function or the printer driver, you can embed a pattern in the printed document. If the document is copied on a machine with the Copy Data Security unit, protected pages are grayed out in the copy. This can minimize the risk of confidential information being copied. Protected fax messages are grayed out before being transmitted or stored.
2. Getting Started This chapter describes how to start using this machine. Guide to Names and Functions of Components Guide to Components (mainly Europe) • Do not obstruct the machine's vents. Doing so risks fire caused by overheated internal components. Front and left view 1 2 3 4 5 6 7 10 8 9 DLV002 1. ADF Lower the ADF over originals placed on the exposure glass. If you load a stack of originals in the ADF, the ADF will automatically feed the originals one by one. 2.
2. Getting Started 3. Control panel See page 62 "Guide to the Names and Functions of the Machine's Control Panel". 4. Main power switch To operate the machine, the main power switch must be on. If it is off, open the main power switch's cover and turn the switch on. 5. Human detection sensor The human detection sensor is on the right side of the machine. For details, see "Human Detection Sensor", Getting Started. 6. Internal tray 1 Copied/printed paper and fax messages are delivered here. 7.
Guide to Names and Functions of Components Front and right view 1 3 4 2 5 2 6 7 DLV003 1. ADF's extender Pull this extender to support large paper. 2. Vents Prevent overheating. 3. Bypass tray Use to copy or print on OHP transparencies, adhesive labels, and paper that cannot be loaded in the paper trays. For details, see page 158 "Loading Paper into the Bypass Tray". 4. Paper guides When loading paper in the bypass tray, align the paper guides flush against the paper. 5.
2. Getting Started 6. Lower right cover Open this cover when a paper jam occurs. 7. Right cover Open this cover when a paper jam occurs. Rear and left view 1 1 1 DLV004 1. Vents Prevent overheating. Guide to Components (mainly Asia) • Do not obstruct the machine's vents. Doing so risks fire caused by overheated internal components.
Guide to Names and Functions of Components Front and left view 1 2 3 4 5 6 7 10 8 9 DLV002 1. Exposure glass cover or ADF (The illustration shows the ADF.) Lower the exposure glass cover or the ADF over originals placed on the exposure glass. If you load a stack of originals in the ADF, the ADF will automatically feed the originals one by one. 2. Exposure glass Place originals face down here. For details, see page 91 "Placing Originals on the Exposure Glass (mainly Asia)". 3.
2. Getting Started 7. Front cover Open to access the inside of the machine. 8. Paper trays (Trays 1–2) Load paper here. For details, see page 157 "Loading Paper". 9. Lower paper trays Load paper here. For details, see page 157 "Loading Paper". 10. Vents Prevent overheating. Front and right view 1 3 4 2 5 2 6 7 1. ADF's extender Pull this extender to support large paper. 2. Vents Prevent overheating.
Guide to Names and Functions of Components 3. Bypass tray Use to copy or print on OHP transparencies, adhesive labels, and paper that cannot be loaded in the paper trays. For details, see page 158 "Loading Paper into the Bypass Tray". 4. Paper guides When loading paper in the bypass tray, align the paper guides flush against the paper. 5. Extender Pull this extender out when loading sheets larger than A4 , 81/2 × 11 in the bypass tray. 6. Lower right cover Open this cover when a paper jam occurs. 7.
2. Getting Started Guide to Components (mainly North America) • Do not obstruct the machine's vents. Doing so risks fire caused by overheated internal components. Front and left view 1 2 3 4 5 6 7 10 8 9 DLV002 1. ADF Lower the ADF over originals placed on the exposure glass. If you load a stack of originals in the ADF, the ADF will automatically feed the originals one by one. 2. Exposure glass Place originals face down here.
Guide to Names and Functions of Components 5. Human detection sensor The human detection sensor is on the right side of the machine. For details, see "Human Detection Sensor", Getting Started. 6. Internal tray 1 Copied/printed paper and fax messages are delivered here. 7. Front cover Open to access the inside of the machine. 8. Paper trays (Trays 1–2) Load paper here. For details, see page 157 "Loading Paper". 9. Lower paper trays Load paper here. For details, see page 157 "Loading Paper". 10.
2. Getting Started Front and right view 1 3 4 2 5 2 6 7 DLV003 1. ADF's extender Pull this extender to support large paper. 2. Vents Prevent overheating. 3. Bypass tray Use to copy or print on OHP transparencies, adhesive labels, and paper that cannot be loaded in the paper trays. For details, see page 158 "Loading Paper into the Bypass Tray". 4. Paper guides When loading paper in the bypass tray, align the paper guides flush against the paper. 5.
Guide to Names and Functions of Components 6. Lower right cover Open this cover when a paper jam occurs. 7. Right cover Open this cover when a paper jam occurs. Rear and left view 1 1 1 DLV004 1. Vents Prevent overheating.
2. Getting Started Guide to Functions of the Machine's Options Guide to Functions of the Machine's External Options Check which type of machine you have. See Read This First. (mainly Europe) External options for Type 1 and 2 12 11 10 14 9 1 8 7 13 2 6 5 1. Banner Paper Guide Tray Banner paper is loaded here. 2. Lower paper tray Paper is loaded here. 3. Caster table for lower paper tray To use the lower paper tray, attach the caster table.
Guide to Functions of the Machine's Options 4. Tray 3 (LCT) Consists of two paper trays. You can load paper even if Tray 3 (LCT) is in use. It is okay to pull out the left half of the tray while Tray 3 (LCT) is in use. 5. Large capacity tray (LCT) Paper is loaded here. 6. Lower paper trays Consists of two paper trays. 7. Internal tray 2 If you select this as the output tray, copied/printed paper or fax messages are delivered here face down. 8. Bridge unit Relays paper to the finisher. 9.
2. Getting Started External options for Type 1 and 2 (mainly Asia) 15 1 14 2 3 13 17 12 4 11 10 16 5 9 8 1. One-pass duplex scanning ADF Load a stack of originals here. They will feed in automatically. 2. ARDF Load a stack of originals here. They will feed in automatically. 3. Exposure glass cover Lower this cover over originals. 4. Banner Paper Guide Tray Banner paper is loaded here. 5. Lower paper tray Paper is loaded here. 6.
Guide to Functions of the Machine's Options 7. Tray 3 (LCT) Consists of two paper trays. You can load paper even if Tray 3 (LCT) is in use. It is okay to pull out the left half of the tray while Tray 3 (LCT) is in use. 8. Large capacity tray (LCT) Paper is loaded here. 9. Lower paper trays Consists of two paper trays. 10. Internal tray 2 If you select this as the output tray, copied/printed paper or fax messages are delivered here face down. 11. Bridge unit Relays paper to the finisher. 12.
2. Getting Started External options for Type 1 and 2 (mainly North America) 13 12 11 15 1 10 2 9 14 8 3 7 6 5 4 DLV007 1. Handset Used as a receiver when a fax unit is installed. Allows you to use the On Hook Dial and Manual Dial functions. It also allows you to use the machine as a telephone. 2. Banner Paper Guide Tray Banner paper is loaded here. 3. Lower paper tray Paper is loaded here. 4. Caster table for lower paper tray To use the lower paper tray, attach the caster table. 5.
Guide to Functions of the Machine's Options 6. Large capacity tray (LCT) Paper is loaded here. 7. Lower paper trays Consists of two paper trays. 8. Internal tray 2 If you select this as the output tray, copied/printed paper or fax messages are delivered here face down. 9. Bridge unit Relays paper to the finisher. 10. Internal shift tray Sorts and stacks multiple sheets of paper. 11. External tray If you select this as the output tray, copied/printed paper and fax messages are delivered here face down. 12.
2. Getting Started External options for Type 3 and 4 (mainly Europe) 11 15 10 9 8 14 1 13 7 2 12 6 5 4 3 DLV008 1. Banner Paper Guide Tray Banner paper is loaded here. 2. Lower paper tray Paper is loaded here. 3. Caster table for lower paper tray To use the lower paper tray, attach the caster table. 4. Tray 3 (LCT) Consists of two paper trays. You can load paper even if Tray 3 (LCT) is in use. It is okay to pull out the left half of the tray while Tray 3 (LCT) is in use. 5.
Guide to Functions of the Machine's Options 6. Lower paper trays Consists of two paper trays. 7. Internal tray 2 If you select this as the output tray, copied/printed paper or fax messages are delivered here face down. 8. Bridge unit Relays paper to the finisher. 9. Internal shift tray Sorts and stacks multiple sheets of paper. 10. External tray If you select this as the output tray, copied/printed paper and fax messages are delivered here face down. 11.
2. Getting Started External options for Type 3 (mainly Asia) 11 15 10 9 8 14 1 13 7 2 12 6 5 4 3 1. Banner Paper Guide Tray Banner paper is loaded here. 2. Lower paper tray Paper is loaded here. 3. Caster table for lower paper tray To use the lower paper tray, attach the caster table. 4. Tray 3 (LCT) Consists of two paper trays. You can load paper even if Tray 3 (LCT) is in use. It is okay to pull out the left half of the tray while Tray 3 (LCT) is in use. 5.
Guide to Functions of the Machine's Options 6. Lower paper trays Consists of two paper trays. 7. Internal tray 2 If you select this as the output tray, copied/printed paper or fax messages are delivered here face down. 8. Bridge unit Relays paper to the finisher. 9. Internal shift tray Sorts and stacks multiple sheets of paper. 10. External tray If you select this as the output tray, copied/printed paper and fax messages are delivered here face down. 11.
2. Getting Started External options for Type 3 (mainly North America) 12 16 11 10 1 9 15 2 14 8 3 13 7 6 5 4 DLV010 1. Handset Used as a receiver when a fax unit is installed. Allows you to use the On Hook Dial and Manual Dial functions. It also allows you to use the machine as a telephone. 2. Banner Paper Guide Tray Banner paper is loaded here. 3. Lower paper tray Paper is loaded here. 4. Caster table for lower paper tray To use the lower paper tray, attach the caster table. 5.
Guide to Functions of the Machine's Options 6. Large capacity tray (LCT) Paper is loaded here. 7. Lower paper trays Consists of two paper trays. 8. Internal tray 2 If you select this as the output tray, copied/printed paper or fax messages are delivered here face down. 9. Bridge unit Relays paper to the finisher. 10. Internal shift tray Sorts and stacks multiple sheets of paper. 11. External tray If you select this as the output tray, copied/printed paper and fax messages are delivered here face down. 12.
2. Getting Started • Finisher booklet tray Copies can be punched if the optional punch unit is installed on the finisher. External options for Type 5 (mainly Europe) 14 10 9 1 8 13 12 7 2 11 6 5 4 3 DLV011 1. Banner Paper Guide Tray Banner paper is loaded here. 2. Lower paper tray Paper is loaded here. 3. Caster table for lower paper tray To use the lower paper tray, attach the caster table. 4. Tray 3 (LCT) Consists of two paper trays. You can load paper even if Tray 3 (LCT) is in use.
Guide to Functions of the Machine's Options 5. Large capacity tray (LCT) Paper is loaded here. 6. Lower paper trays Consists of two paper trays. 7. Internal tray 2 If you select this as the output tray, copied/printed paper or fax messages are delivered here face down. 8. Bridge unit Relays paper to the finisher. 9. Internal shift tray Sorts and stacks multiple sheets of paper. 10. External tray If you select this as the output tray, copied/printed paper and fax messages are delivered here face down. 11.
2. Getting Started External options for Type 4 (mainly Asia) 14 10 9 1 8 13 12 7 2 11 6 5 4 3 DLV012 1. Banner Paper Guide Tray Banner paper is loaded here. 2. Lower paper tray Paper is loaded here. 3. Caster table for lower paper tray To use the lower paper tray, attach the caster table. 4. Tray 3 (LCT) Consists of two paper trays. You can load paper even if Tray 3 (LCT) is in use. It is okay to pull out the left half of the tray while Tray 3 (LCT) is in use. 5.
Guide to Functions of the Machine's Options 6. Lower paper trays Consists of two paper trays. 7. Internal tray 2 If you select this as the output tray, copied/printed paper or fax messages are delivered here face down. 8. Bridge unit Relays paper to the finisher. 9. Internal shift tray Sorts and stacks multiple sheets of paper. 10. External tray If you select this as the output tray, copied/printed paper and fax messages are delivered here face down. 11.
2. Getting Started External options for Type 4 (mainly North America) 15 11 10 1 9 14 2 13 8 3 12 7 6 5 4 DLV013 1. Handset Used as a receiver when a fax unit is installed. Allows you to use the On Hook Dial and Manual Dial functions. It also allows you to use the machine as a telephone. 2. Banner Paper Guide Tray Banner paper is loaded here. 3. Lower paper tray Paper is loaded here. 4. Caster table for lower paper tray To use the lower paper tray, attach the caster table. 5.
Guide to Functions of the Machine's Options 6. Large capacity tray (LCT) Paper is loaded here. 7. Lower paper trays Consists of two paper trays. 8. Internal tray 2 If you select this as the output tray, copied/printed paper or fax messages are delivered here face down. 9. Bridge unit Relays paper to the finisher. 10. Internal shift tray Sorts and stacks multiple sheets of paper. 11. External tray If you select this as the output tray, copied/printed paper and fax messages are delivered here face down. 12.
2. Getting Started External options for Type 6 and 7 (mainly Europe) 10 9 8 7 1 6 11 5 2 4 3 DLV059 1. Banner Paper Guide Tray Banner paper is loaded here. 2. Lower paper tray Paper is loaded here. 3. Caster table for lower paper tray To use the lower paper tray, attach the caster table. 4. Lower paper trays Consists of two paper trays. 5. Internal tray 2 If you select this as the output tray, copied/printed paper or fax messages are delivered here face down. 6.
Guide to Functions of the Machine's Options 7. Internal shift tray Sorts and stacks multiple sheets of paper. 8. External tray If you select this as the output tray, copied/printed paper and fax messages are delivered here face down. 9. Internal Finisher SR3130 Sorts, stacks, and staples multiple sheets of paper. Copies can be punched if the optional punch unit is installed on the finisher. 10. Internal Finisher SR3180 Sorts and stacks multiple sheets of paper, and staples them without using staples. 11.
2. Getting Started External options for Type 5 and 6 (mainly Asia) 13 1 12 2 3 11 10 4 9 14 8 5 7 1. One-pass duplex scanning ADF Load a stack of originals here. They will feed in automatically. 2. ARDF Load a stack of originals here. They will feed in automatically. 3. Exposure glass cover Lower this cover over originals. 4. Banner Paper Guide Tray Banner paper is loaded here. 5. Lower paper tray Paper is loaded here. 6.
Guide to Functions of the Machine's Options 7. Lower paper trays Consists of two paper trays. 8. Internal tray 2 If you select this as the output tray, copied/printed paper or fax messages are delivered here face down. 9. Bridge unit Relays paper to the finisher. 10. Internal shift tray Sorts and stacks multiple sheets of paper. 11. External tray If you select this as the output tray, copied/printed paper and fax messages are delivered here face down. 12.
2. Getting Started External options for Type 5 and 6 (mainly North America) 11 10 9 1 8 2 7 12 6 3 5 4 DLV061 1. Handset Used as a receiver when a fax unit is installed. Allows you to use the On Hook Dial and Manual Dial functions. It also allows you to use the machine as a telephone. 2. Banner Paper Guide Tray Banner paper is loaded here. 3. Lower paper tray Paper is loaded here. 4. Caster table for lower paper tray To use the lower paper tray, attach the caster table. 5.
Guide to Functions of the Machine's Options 6. Internal tray 2 If you select this as the output tray, copied/printed paper or fax messages are delivered here face down. 7. Bridge unit Relays paper to the finisher. 8. Internal shift tray Sorts and stacks multiple sheets of paper. 9. External tray If you select this as the output tray, copied/printed paper and fax messages are delivered here face down. 10. Internal Finisher SR3130 Sorts, stacks, and staples multiple sheets of paper.
2. Getting Started Guide to the Names and Functions of the Machine's Control Panel 1 2 6 7 6 5 4 3 DCH009 1. Display panel This is a touch panel display that features icons, keys, shortcuts, and widgets that allow you to navigate the screens of the various functions and applications and provide you with information about operation status and other messages. See page 64 "How to Use the [Home] Screen" and page 70 "How to Use Each Application". 2.
Changing the Display Language Changing the Display Language You can change the language used on the display. English is set as default. 1. Press [Home] ( ) at the bottom of the screen in the center. 2. Flick the screen to the left, and then press the [Change Langs. Widget]. 3. Select the language you want to display. 4. Press [OK].
2. Getting Started How to Use the [Home] Screen The [Home] screen is set as the default screen when the machine is turned on. One icon is assigned to each function, and these icons are displayed on the [Home] screen. You can add shortcuts to frequently used functions or Web pages to the [Home] screen. Also, you can register widgets such as the Change Langs. Widget to it. The [Home] screen and the screen of each function may differ depending on the optional units that are installed.
How to Use the [Home] Screen 5. Application list icon Press to display the application list. You can create shortcuts to the applications on the [Home] screen. To use an application displayed in the [Widgets] tab and [Program] tab, create a shortcut for the application on the [Home] screen. For details, see "Customizing the [Home] Screen", Convenient Functions. 6. Icons to switch between screens Press to switch between the five home screens.
2. Getting Started • Counter • Inquiry • Address Book Management • Tray Paper Settings • Current Job / Job History • During interrupt copying • During On-hook dialing for fax transmission • The [Home] screen is set as the default screen when the machine is turned on. You can change this default setting under Function Priority. See "Screen Features", Connecting the Machine/ System Settings.
How to Use the [Home] Screen Flick your finger to the right or left on the screen to switch between screens. DNE102 • Long tap Place your finger on the screen and hold it there until the next screen appears. You can display the menu screen of the application you are using. DNE101 • Drag Slide your finger while pressing the screen. You can move an icon to where you want to place it on the screen.
2. Getting Started You can display the icons for the machine's functions and the embedded software applications after you delete them from the [Home] screen. 1. Press [Home] ( 2. Press ) at the bottom of the screen in the center. . 3. Press the [Apps] tab to add a shortcut to an application other than the Classic Applications. Press the [Program] tab to add a shortcut to one of the Classic Applications. 4.
How to Use the [Home] Screen 5. Press . 6. Press the [Program] tab. 7. To display a program registered to the standard applications or quick applications, hold down the application icon. To display a program registered to the Classic Applications, hold down the [Classic Applications] icon. The image of where the shortcut is to be placed on the [Home] screen is displayed. 8. Drag the icon to where you want to place it on the screen. 9. Select the program you want to add from the list.
2. Getting Started How to Use Each Application You can open the function screens by pressing icons such as [Copy], [Fax], or [Scanner] on the [Home] screen. Three kinds of screens ("Standard Application Screen", "Classic Application Screen", and "Quick Application Screen") can be used by each function. Standard Application Screen Functions and settings that are used frequently are shown on the top screen. Flick the screen up or down to select a setting item.
How to Use Each Application • [Copier (Classic)] icon, [Fax (Classic)] icon, [Scanner (Classic)] icon, and [Printer (Classic)] icon are displayed in the Application list. For details about how to register them to the [Home] screen, see page 67 "Adding Icons to the [Home] Screen". [Copy] Screen You can switch the two screens described in this section by flicking the screen up or down. 1 2 3 4 5 6 DLV046 No. Icon Description 1 You can select a color mode. 2 You can reduce or enlarge images.
2. Getting Started 7 8 9 12 13 10 11 No. Description 7 You can combine two 1-sided originals or one 2-sided original to one side of a sheet. The machine selects a reproduction ratio automatically and copies the originals onto a single sheet of copy paper. 8 You can sort copies as a set in sequential order and stack copies of each page in a multi-page original. 9 10 11 12 13 72 Icon DLV047 You can staple each set of copies together.
How to Use Each Application [Fax] Screen 1 2 3 4 5 6 7 14 13 8 9 10 12 No. 1 11 Icon DLV048 Description You can switch between items in type of transmission. The specified destination is shown here. 2 By tapping the destination, you can register it to the Address Book or remove it from the destinations. By flicking up and down, you can confirm the selected destinations.
2. Getting Started No. Icon Description This function allows you to dial while listening to the dial tone from the internal speaker with the handset of the machine or external telephone onhook. 4 The total number of the selected destinations appears. Press to display a screen to confirm destinations.
How to Use Each Application No. Icon Description Press to add a destination. Destinations can be added as follows: • Input destinations manually • Select from the transmission history • Specify a registration number from the Address Book 14 • Search for a destination in the Address Book or on the LDAP server • Press to display the Remaining Memory Information [Settings] screen You can switch the three screens described in this section by flicking the screen up or down. No.
2. Getting Started No. Icon Description 4 Press to specify the density to scan the original. You can also specify the density by touching the icon and dragging it right or left. 5 Press to select the scanning size of the original. 6 Press to select the sides of the original. 7 8 9 10 11 DLV050 No. 76 Icon Description 7 Press to select the orientation of the original. 8 Press to specify the sender. 9 Press to specify settings for stamps. 10 Specify the Internet Fax/E-Mail subject.
How to Use Each Application 12 15 No. 13 16 17 14 18 Icon 19 DLV051 Description 12 Page Separation and Length Reduction. 13 You can specify settings to automatically send files directly or via F-code confidential communication at a specified time. 14 15 You can select a standard message to be printed. You can send files over a closed network. 16 Once memory transmission is complete, you can have the result printed. 17 Requesting Reception Confirmation.
2. Getting Started [Scanner] Screen 1 2 3 4 5 6 13 12 7 8 9 11 No. 1 10 Icon DLV053 Description Displays the type of scanner destination. Press to switch between e-mail destinations and folder destinations. The specified destination is shown here. 2 By tapping the destination, you can register it to the Address Book or remove it from the destinations. By flicking up and down, you can confirm the selected destinations. The total number of the selected destinations appears.
How to Use Each Application No. Icon Description 5 Press to clear your current settings. 6 Press to display the preview screen after scanning originals. 7 You can check the settings in Send Settings. 8 Press to open the send settings screen. For details, see page 79 "[Send Settings] screen". Press to scan originals and start sending. 9 10 Press to switch the section of the Address Book. Shows the destinations in the Address Book.
2. Getting Started 1 2 3 4 5 6 No. Icon DLV054 Description 1 Press to select the settings that are appropriate for the type of your original and color mode. 2 Press to select a file type. 3 Press to select the resolution to scan the original. 4 Press to select the sides of the original to scan, such as one side or both sides. 5 Press to select the scanning size of the original. 6 Press to specify a file name.
How to Use Each Application No. Icon Description Press to specify the density to scan the original. 7 You can also specify the density by touching the right or left. 8 Press to select the orientation of the original. 9 Press to specify the sender. 10 Press to enter the subject of the e-mail. 11 Press to enter the main text of the e-mail. No. 12 13 14 15 16 17 Icon icon and dragging it DLV056 Description 12 Press to specify the magnification ratio for scanning the original.
2. Getting Started No. Icon Description Press to scan a large number of originals in several batches and send them together as a single job. Place the originals in the ADF one by one. 17 18 No. 18 19 19 Icon 20 DLV057 Description Press to divide a multi-page original into parts of a specified number of pages each, and then send the documents.
Registering Functions in a Program Registering Functions in a Program Depending on the functions, the number of programs that can be registered is different.
2. Getting Started 2. Press [Menu] ( ) at the bottom of the screen in the center. 3. Press [Reg. Current Setting to Program]. 4. Press the program number you want to register. 5. Enter the program name. 6. Select the icon for the program. 7. Press [Prev. Screen]. When using the quick application, press [Previous Scr.]. 8. Press [OK]. 9. Press [Place]. Even if you select [Do not Place], you can add shortcuts to the program to the [Home] screen after the program registration is complete. 10. Press [Exit].
Registering Functions in a Program • Folder destinations that have protection codes cannot be registered to a program of the scanner mode. • Programs are not deleted by turning the power off or by pressing [Reset] unless the program is deleted or overwritten. • When you are using the Classic Applications, program numbers with the programs have been registered. next to them indicate that • Programs can be registered to the [Home] screen, and can be recalled easily.
2. Getting Started Turning On/Off the Power • When you push the main power switch, wait at least 10 seconds after it is confirmed that the main power indicator has lit up or gone out. The main power switch is on the right side of the machine. When this switch is turned on, the main power turns on and the main power indicator on the right side of the control panel lights up. When this switch is turned off, the main power turns off and the main power indicator on the right side of the control panel goes out.
Turning On/Off the Power 1. Open the main power switch cover, and push the main power switch. The main power indicator goes out. The main power turns off automatically when the machine shuts down. If the screen on the control panel does not disappear, contact your service representative.
2. Getting Started Logging In the Machine When the Authentication Screen is Displayed If Basic Authentication, Windows Authentication, or LDAP Authentication is active, the authentication screen appears on the display. The machine only becomes operable after entering your own Login User Name and Login Password. If User Code Authentication is active, you cannot use the machine until you enter the User Code. If you can use the machine, you can say that you are logged in.
Logging In the Machine 1. Press [Login] on the top right on the screen. 2. Press [User Name]. 3. Enter a Login User Name, and then press [Done]. 4. Press [Password]. 5. Enter a Login Password, and then press [Done]. 6. Press [Login]. Logging Out Using the Control Panel This section explains the procedure for logging out the machine when Basic Authentication, Windows Authentication, or LDAP Authentication is set.
2. Getting Started 2. Press [OK].
Placing Originals Placing Originals Placing Originals on the Exposure Glass (mainly Europe) • Keep your hands away from the hinges and exposure glass when lowering the ADF. Not doing so may result in an injury if your hands or fingers are pinched. • Do not lift the ADF forcefully. Otherwise, the cover of the ADF might open or be damaged. 1. Lift the ADF. Be sure to lift the ADF by more than 30 degrees. Otherwise, the size of the original might not be detected correctly. 2.
2. Getting Started • Do not lift the ADF forcefully. Otherwise, the cover of the ADF might open or be damaged. 1. Lift the ADF or the exposure glass cover. Be sure to lift the ADF or the exposure glass cover by more than 30 degrees. Otherwise, the size of the original might not be detected correctly. 2. Place the original face down on the exposure glass. The original should be aligned to the rear left corner. Start with the first page to be scanned. 1 CVA054 1. Positioning mark 3.
Placing Originals 1 CVA054 1. Positioning mark 3. Lower the ADF. Placing Originals in the Auto Document Feeder Be sure not to load the original untidily. Doing so may cause the machine to display a paper misfeed message. Also, be sure not to place originals or other objects on the top cover. Doing so may cause a malfunction. • When inserting originals in the ARDF, push them in once and without force. • After turning on the power, do not place originals in the ARDF until the "Please wait.
2. Getting Started One-pass duplex scanning ADF 1 2 DCG008 1. Sensors 2. Original guide 1. Adjust the original guide to the original size. 2. Place the aligned originals squarely face up in the ADF. Do not stack originals beyond the limit mark. The first page should be on the top. (The illustration shows the one-pass duplex scanning ADF.) 1 DLV104 1.
3. Copy This chapter describes frequently used copier functions and operations. For information not included in this chapter, see Copy/ Document Server available on our website. Basic Procedure To make copies of originals, place them on the exposure glass or in the ADF. When placing the original on the exposure glass, start with the first page to be copied. When placing the original in the ADF, place them so that the first page is on the top.
3. Copy Auto Reduce / Enlarge The machine automatically detects the original size and then selects an appropriate reproduction ratio based on the paper size you select. CKN008 • If you select a reproduction ratio after pressing [Auto Reduce / Enlarge], [Auto Reduce / Enlarge] is canceled and the image cannot be rotated automatically. This is useful to copy different size originals to the same size paper.
Auto Reduce / Enlarge Original location ADF Original size and orientation 11 × 17 , 81/2 × 14 *1, 81/2 × 132/5 *1, 81/2 × 11 , 51/2 × 81/2 , 10 × 14 , 71/4 × 101/2 , A3 , A4 *1 You can switch the initial setting to determine whether the machine detects either 81/2 × 14 × 132/5 . or 81/2 When Using the Copy Application About how to use the application's screen, see page 71 "[Copy] Screen".
3. Copy Duplex Copying Copies two 1-sided pages or one 2-sided page onto a 2-sided page. During copying, the image is shifted to allow for the binding margin. CKN009 There are two types of Duplex. 1 Sided 2 Sided Copies two 1-sided pages on one 2-sided page. 2 Sided 2 Sided Copies one 2-sided page on one 2-sided page. The resulting copy image will differ according to the orientation in which you place your originals ( or ).
Duplex Copying Original Placing originals Original Orientation Orientation Copy Top to Top Top to Bottom When Using the Copy Application About how to use the application's screen, see page 71 "[Copy] Screen". Specifying the Original and Copy Orientation Select the orientation of the originals and copies if the original is two-sided or if you want to copy onto both sides of the paper.
3. Copy When Using the Copy Application About how to use the application's screen, see page 71 "[Copy] Screen".
Combined Copying Combined Copying This mode can be used to select a reproduction ratio automatically and copy the originals onto a single sheet of copy paper. The machine selects a reproduction ratio between 25 and 400%. If the orientation of the original is different from that of the copy paper, the machine will automatically rotate the image by 90 degrees to make copies properly.
3. Copy CKN010 • Originals read from right to left CKN017 One-Sided Combine Combine several pages onto one side of a sheet. CKN014 There are six types of One-Sided Combine. 1 Sided 2 Originals Combine 1 Side Copies two 1-sided originals to one side of a sheet. 1 Sided 4 Originals Combine 1 Side Copies four 1-sided originals to one side of a sheet. 1 Sided 8 Originals Combine 1 Side Copies eight 1-sided originals to one side of a sheet.
Combined Copying 2 Sided 4 Pages Combine 1 Side Copies two 2-sided originals to one side of a sheet. 2 Sided 8 Pages Combine 1 Side Copies four 2-sided originals to one side of a sheet. When Using the Copy Application About how to use the application's screen, see page 71 "[Copy] Screen". Two-Sided Combine Combines various pages of originals onto two sides of one sheet. CKN074 There are six types of Two-Sided Combine.
3. Copy 2 Sided 8 Pages Combine 2 Sides Copies four 2-sided originals to one sheet with 4 pages per side. 2 Sided 16 Pages Combine 2 Sides Copies eight 2-sided originals to one sheet with 8 pages per side. When Using the Copy Application About how to use the application's screen, see page 71 "[Copy] Screen".
Copying onto Custom Size Paper Copying onto Custom Size Paper Paper that has a horizontal length of 148.0–457.2 mm (5.83–18.00 inches) and a vertical length of 90.0–320.0 mm (3.55–12.59 inches) can be fed in from the bypass tray. When Using the Copy Application About how to use the application's screen, see page 71 "[Copy] Screen".
3. Copy Copying onto Envelopes This section describes how to copy onto regular size and custom size envelopes. Place the original on the exposure glass and place the envelope in the bypass tray or paper tray. Specify the thickness of the paper according to the weight of the envelopes you are printing on. For details about the relationship between paper weight and paper thickness and the sizes of envelopes that can be used, see page 172 "Recommended Paper Sizes and Types".
Copying onto Envelopes When Using the Copy Application About how to use the application's screen, see page 71 "[Copy] Screen".
3. Copy Sort The machine assembles copies as sets in sequential order. Depending on your model and which options are installed on it, some of these functions might not be available. For details, see "Functions Requiring Optional Configurations", Getting Started. • You cannot use the bypass tray with Rotate Sort. Sort/Shift Sort Copies are assembled as sets in sequential order. To use Shift Sort, a finisher or the internal shift tray is required.
Sort When Using the Copy Application About how to use the application's screen, see page 71 "[Copy] Screen". Changing the Number of Sets You can change the number of copy sets during copying. • This function can be used only when the Sort function is selected. When Using the Copy Application About how to use the application's screen, see page 71 "[Copy] Screen".
3. Copy Storing Data in the Document Server The Document Server enables you to store documents being read with the copy feature on the hard disk of this machine. Thus you can print them later applying necessary conditions. You can check the stored documents on the Document Server screen. For details about the Document Server, see page 151 "Storing Data". 1. Press [Store File]. 2. Enter a user name, file name, or password if necessary. 3. Specify a folder in which to store the document if necessary. 4.
4. Fax This chapter describes frequently used facsimile functions and operations. For information not included in this chapter, see Fax available on our website. Basic Procedure for Transmissions (Memory Transmission) This section describes the basic procedure for transmitting documents using Memory Transmission. You can specify the fax, IP-Fax, Internet Fax, e-mail, or folder destinations. Multiple types of destination can be specified simultaneously.
4. Fax 7. Press [ Next]. 8. Press the key for the classification you want to use under "Select Title". The keys you can select are as follows: • [Frequent]: Added to the page that is displayed first. • [AB], [CD], [EF], [GH], [IJK], [LMN], [OPQ], [RST], [UVW], [XYZ], [1] to [10]: Added to the list of items in the selected title. You can select [Frequent] and one more key for each title. 9. Press [Fax Dest.]. 10. Press [Change] under "Fax Destination". 11.
Basic Procedure for Transmissions (Memory Transmission) Deleting a Fax Destination • If you delete a destination that is a specified delivery destination, messages to its registered Personal Box, for example, cannot be delivered. Be sure to check the settings in the fax function before deleting any destinations. 1. Press [Home] ( ) at the bottom of the screen in the center. 2. Flick the screen to the left, and then press the [Address Book Management] icon. 3. Check that [Program / Change] is selected.
4. Fax Transmitting while Checking Connection to Destination (Immediate Transmission) Using Immediate Transmission, you can send documents while checking the connection to the destination. You can specify fax or IP-Fax destinations. If you specify Internet Fax, e-mail, folder destinations, and group or multiple destinations, the transmission mode is automatically switched to Memory Transmission. • It is recommended that you call the receivers and confirm with them when sending important documents.
Canceling a Transmission Canceling a Transmission This section explains how to cancel a fax transmission. Canceling a Transmission Before the Original Is Scanned Use this procedure to cancel a transmission before pressing [Start]. When Using the Fax Application About how to use the application's screen, see page 73 "[Fax] Screen". Canceling a Transmission While the Original Is Being Scanned Use this procedure to cancel scanning or transmitting of the original while it is being scanned.
4. Fax You can cancel transmission of a file while the file is being sent, stored in memory, or if it fails to transmit. All the scanned data is deleted from memory. When Using the Fax Application About how to use the application's screen, see page 73 "[Fax] Screen".
Storing a Document Storing a Document You can store and send a document at the same time. You can also just store a document. The following information can be set for the stored documents as necessary: User Name You can set this function if necessary to know who and what departments stored documents in the machine. A user name can be selected from the Address Book or entered manually. File Name You can specify a name for a stored document.
4. Fax 4. Set the user name, file name, and password as necessary. • User Name Press [User Name], and then select a user name. To specify an unregistered user name, press [Manual Entry], and then enter the name. After specifying a user name, press [OK]. • File Name Press [File Name], enter a file name, and then press [OK]. • Password Press [Password], enter a password using the number keys, and then press [OK]. Re-enter the password for confirmation, and then press [OK]. 5. Press [OK]. 6.
Storing a Document 1. Press [Select Stored File]. 2. Select the documents to be sent. When multiple documents are selected, they are sent in the order of selection. • Press [User Name] to place the documents in order by programmed user name. • Press [File Name] to place the documents in alphabetical order. • Press [Date] to place the documents in order of programmed date. • Press [Queue] to arrange the order of the documents to be sent. To view details about stored documents, press [Details].
4. Fax Printing the Journal Manually To print the Journal manually, select the printing method: [All], [Print per File No.], or [Print per User]. All Prints the results of communications in the order made. Print per File No. Prints only the results of communications specified by file number. Print per User Prints the results of communications by individual senders. When Using the Fax Application About how to use the application's screen, see page 73 "[Fax] Screen".
5. Print This chapter describes frequently used printer functions and operations. For information not included in this chapter, see Print available on our website. Quick Install You can install the printer drivers easily from the CD-ROM provided with this machine. Using Quick Install, the PCL 6 printer driver is installed under network environment, and the Standard TCP/IP port will be set. • Manage Printers permission is required to install the drivers. Log on as an Administrators group member. 1.
5. Print Displaying the Printer Driver Properties This section explains how to open the printer driver properties from [Devices and Printers]. • Manage Printers permission is required to change the printer settings. Log on as an Administrators group member. • You cannot change the machine default settings for individual users. Settings made in the printer properties dialog box are applied to all users. 1. On the [Start] menu, click [Devices and Printers]. 2.
Standard Printing Standard Printing • Duplex printing is selected as the default setting. If you want to print on only one side, select [Off] for the two-sided printing setting. • If you send a print job via USB 2.0 while the machine is in Sleep mode, an error message might appear when the print job is complete. In this case, check if the document was printed. When Using the PCL 6 Printer Driver 1. Click the menu button of the application you are using, and then click [Print]. 2.
5. Print Printing on Both Sides of Sheets This section explains how to print on both sides of each page using the printer driver.
Printing on Both Sides of Sheets 2. Select the printer you want to use. 3. Click [Preferences]. 4. Click the [Frequently Used Settings] tab. You can also click the [Detailed Settings] tab, and then click [2 Sided/Layout/Booklet] in the "Menu:" box. 5. Select the method for binding the output pages in the "2 sided:" list. 6. Change any other print settings if necessary. 7. Click [OK]. 8. Start printing from the application's [Print] dialog box.
5. Print Combining Multiple Pages into Single Page This section explains how to print multiple pages onto a single sheet. The combine printing function allows you to economize on paper by printing multiple sheets at reduced size onto a single sheet. When Using the PCL 6 Printer Driver 1. Click the menu button of the application you are using, and then click [Print]. 2. Select the printer you want to use. 3. Click [Preferences]. 4. Click the [Frequently Used Settings] tab.
Combining Multiple Pages into Single Page Orientation From Left to Right/Top to Bottom From Right to Left/Top to Bottom Landscape 4 Pages per Sheet Right, then Down Down, then Right Left, then Down Down, then Left 127
5. Print Printing on Envelopes Configure the paper settings appropriately using both the printer driver and the control panel. Configuring Envelope Settings Using the Control Panel 1. Load envelopes in the paper tray. 2. Press [Home] ( ) at the bottom of the screen in the center. 3. Flick the screen to the left, and then press the [User Tools] icon ( ). 4. Press [Tray Paper Settings]. 5. Select the paper size setting of the paper tray in which the envelopes are loaded. 6.
Saving and Printing Using the Document Server Saving and Printing Using the Document Server The Document Server enables you to store documents on the machine's hard disk, and allows you to edit and print them as necessary. • Do not cancel the file transfer process while the data is being sent to the Document Server. The process may not be canceled properly. If you accidentally cancel a print job, use the control panel of the machine to delete the transferred data.
5. Print 8. If the folder is protected by a password, enter the password in the "Folder Password:" box. 9. Click [OK]. 10. Change any other print settings if necessary. 11. Click [OK]. 12. Start printing from the application's [Print] dialog box. • You can print the documents stored in the Document Server using the control panel. For details, see page 153 "Printing Stored Documents".
Using the Quick Print Release Function Using the Quick Print Release Function The quick applications that are installed on this machine allow you to operate some of the printer functions from a single screen. Using the Quick Print Release function, you can view the list of documents that are stored on the machine. From the list, any documents can be selected and printed. The print settings of the document and the date and time to send the document can be changed as well. 1.
5. Print • If you change settings for [Administrator Authentication Management] or [Enhance File Protection] using an external application such as Web Image Monitor while using the Quick Print Release function, this function is terminated automatically.
Using the Print/Scan(Memory Storage Device) Function Using the Print/Scan(Memory Storage Device) Function • Keep SD cards or USB flash memory devices out of reach of children. If a child accidentally swallows an SD card or USB flash memory device, consult a doctor immediately. The Print/Scan(Memory Storage Device) function allows you to read and print files that are stored on a memory storage device such as an SD card or USB flash memory device.
5. Print Saving the scanned data in a memory storage device 1. Press [Home] ( ) at the bottom of the screen in the center. 2. Press the [Print/Scan(Memory Storage Device)] icon. 3. Press [Scan to Media]. 4. Insert a memory storage device in the media slot. 5. Press [USB] or [SD Card], depending on the type of the storage device that you are using. 6. Specify the location to save the scanned data. 7. Place the original. 8.
Using the Print/Scan(Memory Storage Device) Function For example, when you send 10-page original in PDF format at 15:30:15.5 on Dec. 31, 2020, the file name is "20201231153015500.pdf". • When you save scanned data to a memory storage device, use characters which correspond to the ASCII codes for the file name. If you use characters which is not correspond to the ASCII codes, the machine may not read or save the documents. • Certain types of USB flash memory device and SD cards cannot be used.
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6. Scan This chapter describes frequently used scanner functions and operations. For information not included in this chapter, see Scan available on our website. Basic Procedure When Using Scan to Folder • Before performing this procedure, see "Preparation for Sending by Scan to Folder", Scan and confirm the details of the destination computer. See also "Registering Folders", Connecting the Machine/ System Settings, and register the address of the destination computer to the address book.
6. Scan You can also confirm the IPv4 address. The address displayed under [IPv4 Address] is the IPv4 address of the computer. 4. Enter the command "set user", and then press the [Enter] key. Be sure to put a space between "set" and "user". 5. Confirm the user name. The user name is displayed under [USERNAME]. Step 2: Creating a shared folder on a computer running Microsoft Windows Create a shared destination folder in Windows and enable sharing.
Basic Procedure When Using Scan to Folder Step 3: Specifying access privileges for the created shared folder If you want to specify access privileges for the created folder to allow other users or groups to access the folder, configure the folder as follows: 1. Right-click the folder created in Step 2, and then click [Properties]. 2. On the [Security] tab, click [Edit...]. 3. Click [Add...]. 4. In the [Select Users, Computers, Service Accounts, or Groups] window, click [Advanced...]. 5.
6. Scan 8. Press the key for the classification you want to use under "Select Title". The keys you can select are as follows: • [Frequent]: Added to the page that is displayed first. • [AB], [CD], [EF], [GH], [IJK], [LMN], [OPQ], [RST], [UVW], [XYZ], [1] to [10]: Added to the list of items in the selected title. You can select [Frequent] and one more key for each title. 9. Press [Auth. Info], and then press [ Next]. 10. Press [Specify Other Auth. Info] on the right side of "Folder Authentication".
Basic Procedure When Using Scan to Folder 17. Check that [SMB] is selected. 18. Press [Change] or [Browse Network], and then specify the folder. To specify a folder, you can either enter the path manually or locate the folder by browsing the network. 19. Press [Connection Test] to check the path is set correctly. 20. Press [Exit]. If the connection test fails, check the settings, and then try again. 21. Press [OK]. 22. Press [User Tools] ( 23. Press [Home] ( ) on the top right of the screen.
6. Scan If the network does not allow automatic obtaining of IP addresses, include the destination computer's IP address in the path. For example: if the IP address of the destination computer is "192.168.0.191", and the folder name is "Share", the path will be \\192.168.0.191\Share. 3. Press [OK]. If the format of the entered path is not correct, a message appears. Press [Exit], and then enter the path again. Locating the SMB folder using Browse Network 1. Press [Browse Network].
Basic Procedure When Using Scan to Folder You can search by the registered name, user code, fax number, folder name, e-mail address, or IPFax destination. 5. Press [Folder]. 6. Press the protocol which is not currently selected. A confirmation message appears. 7. Press [Yes]. 8. Press [OK]. 9. Press [User Tools] ( 10. Press [Home] ( ) on the top right of the screen. ) at the bottom of the screen in the center.
6. Scan Basic Procedure for Sending Scan Files by Email When Using the Scanner Application About how to use the application's screen, see page 78 "[Scanner] Screen". Registering an E-mail Destination 1. Press [Home] ( ) at the bottom of the screen in the center. 2. Flick the screen to the left, and then press the [Address Book Management] icon. 3. Check that [Program / Change] is selected. 4. Press [New Program]. 5. Press [Change] under "Name". The name entry display appears. 6.
Basic Procedure for Sending Scan Files by E-mail • [AB], [CD], [EF], [GH], [IJK], [LMN], [OPQ], [RST], [UVW], [XYZ], [1] to [10]: Added to the list of items in the selected title. You can select [Frequent] and one more key for each title. 9. Press [Email]. 10. Press [Change] under "Email Address". 11. Enter the e-mail address, and then press [OK]. 12. Select [Email / Internet Fax Destination] or [Internet Fax Destination Only].
6. Scan Deleting an E-mail Destination 1. Press [Home] ( ) at the bottom of the screen in the center. 2. Flick the screen to the left, and then press the [Address Book Management] icon. 3. Check that [Program / Change] is selected. 4. Select the name whose e-mail address you want to delete. Press the name key, or enter the registered number using the number keys. You can search by the registered name, user code, fax number, folder name, e-mail address, or IP-Fax destination. 5. Press [Email]. 6.
Basic Procedure for Storing Scan Files Basic Procedure for Storing Scan Files • You can specify a password for each stored file. We recommend that you protect stored files from unauthorized access by specifying passwords. • Scan file stored in the machine may be lost if some kind of failure occurs. We advise against using the hard disk to store important files. The supplier shall not be responsible for any damage that may result from the loss of files. 1.
6. Scan 8. Press [OK]. 9. If necessary, press [Scan Settings] to specify scanner settings such as resolution and scan size. 10. Press [Start]. Checking a Stored File Selected from the List This section explains how to preview a file selected from the list of stored files. 1. Press [Select Stored File]. 2. Specify the folder in which the file you want to check is stored. 3. From the list of stored files, select the file you want to check. You can select more than one file. 4. Press [Preview].
Specifying the File Type Specifying the File Type This section explains the procedure for specifying the file type of a file you want to send. File types can be specified when sending files by e-mail or Scan to Folder, sending stored files by e-mail or Scan to Folder, and saving files on a memory storage device.
6. Scan Specifying Scan Settings When Using the Scanner Application About how to use the application's screen, see page 78 "[Scanner] Screen".
7. Document Server This chapter describes frequently used Document Server functions and operations. For information not included in this chapter, see Copy/ Document Server available on our website. Storing Data This section describes the procedure for storing documents on the Document Server. • A document accessed with a correct password remains selected even after operations are complete, and it can be accessed by other users. After the operation, be sure to press [Reset] to cancel the document selection.
7. Document Server 7. Specify a user name, and then press [OK]. The user names shown are names that were registered in the Address Book. To specify a name not shown in the screen, press [Manual Entry], and then enter a user name. 8. Press [File Name]. 9. Enter a file name, and then press [OK]. 10. Press [Password]. 11. Enter a password with the number keys, and then press [OK]. You can use four to eight digits for the password. 12. For double-check, enter the password again, and then press [OK]. 13.
Printing Stored Documents Printing Stored Documents Prints stored documents on the Document Server. The items you can specify on the printing screen are as follows: • Paper tray • The number of prints • [Finishing] ([Sort], [Rotate Sort], [Stack], [Staple], [Punch], [Half Fold: Print Outside]) • [Cover/Slip Sheet] ([Front Cover], [Front/Back Cover], [Designate/Chapter], [Slip Sheet]) • [Edit / Stamp] ([Margin Adj.
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8. Web Image Monitor This chapter describes frequently used Web Image Monitor functions and operations. For information not included in this chapter, see Connecting the Machine/ System Settings available on our website or Web Image Monitor Help. Displaying Top Page This section explains the Top Page and how to display Web Image Monitor. • When entering an IPv4 address, do not begin segments with zeros. For example: If the address is "192.168.001.010", you must enter it as "192.168.1.10". 1.
8. Web Image Monitor 3. Refresh/Help (Refresh): Click at the upper right in the work area to update the machine information. Click the web browser's [Refresh] button to refresh the entire browser screen. (Help): Use Help to view or download Help file contents. 4. Basic Information area Display the basic information of the machine. 5. Work area Display the contents of the item selected in the menu area.
9. Adding Paper and Toner This chapter describes how to load paper into the paper tray and recommended paper sizes and types. Loading Paper Precautions for Loading Paper • When loading paper, take care not to trap or injure your fingers. • Do not stack paper over the limit mark. • To prevent multiple sheets from being fed at once, fan the paper before loading it. • If you load paper when only a few sheets of paper remain in the tray, multiple sheet feeding may occur.
9. Adding Paper and Toner • If a paper tray is pushed vigorously when putting it back into place, the position of the tray's side fences may slip out of place. 1. Check that paper in the paper tray is not being used, and then pull the tray carefully out until it stops. DLV106 2. Square the paper and load it print side up. Do not stack paper over the limit mark. DLV107 3. Carefully push the paper tray fully in.
Loading Paper • The maximum number of sheets you can load at the same time depends on paper type. Do not stack paper over the limit mark. For the maximum number of sheets you can load, see page 172 "Recommended Paper Sizes and Types". 1. Open the bypass tray. DLV108 2. Load the paper face down until you hear the beep. 3. Align the paper guides to the paper size. If the guides are not flush against the paper, images might be skewed or paper misfeeds might occur.
9. Adding Paper and Toner • You can load envelopes into the bypass tray. Envelopes must be loaded in a specific orientation. For details, see page 182 "Envelopes". • Specify the sizes of paper that are not automatically detected. For details about the sizes that can be detected automatically, see page 172 "Recommended Paper Sizes and Types".
Loading Paper DLV125 3. Raise the banner paper guide tray, and then insert it into the bypass tray until it becomes stable. When loading paper that has a horizontal width of 148–457.2 mm (5.83–18.00 inches), proceed to Step 4. 2 2 1 DLV126 4. Load the paper face down until you hear the beep. 5. Align the paper guides to the paper size. If the guides are not flush against the paper, images might be skewed or paper misfeeds might occur.
9. Adding Paper and Toner 6. Open the subtray, and then raise the minor banner paper guide tray. When loading paper that has a horizontal width of 148–900.0 mm (5.83–35.5 inches), proceed to Step 7. 1 2 DLV128 7. Set the leading edge of the paper according to the paper size. • When using paper that has a horizontal width of 1,200 mm (47.3 inches), curl the paper so that its leading edge touches the minor banner paper guide tray. DLV129 • When using paper that has a horizontal width of 900 mm (35.
Loading Paper DLV133 • When using paper that has a horizontal width of 148–457.2 mm (5.83–18.00 inches), set the paper as loading paper into the bypass tray. DLV134 • You can load up to 10 sheets of paper that has a horizontal width of 457.2–1,260 mm (18.00– 49.60 inches) into the banner paper guide tray. When loading multiple sheets of paper into the banner paper guide tray, be sure to separate them one by one before loading them.
9. Adding Paper and Toner Printing from the Bypass Tray Using the Printer Function • If you select [Machine Setting(s)] in [Bypass Tray] under [Tray Setting Priority] in [System] of the Printer Features menu, the settings made using the control panel have priority over the printer driver settings. For details, see "System", Print. • The default of [Bypass Tray] is [Machine Setting(s): Any Type]. • Settings remain valid until they are changed.
Loading Paper 5. Press [Custom Size]. If a custom size is already specified, press [Change Size]. 6. Press [Vertical]. 7. Enter the vertical size using the number keys, and then press [ ]. 8. Press [Horizontal]. 9. Enter the horizontal size using the number keys, and then press [ ]. 10. Press [OK] twice. 11. Press [User Tools] ( 12. Press [Home] ( ) on the top right of the screen. ) at the bottom of the screen in the center.
9. Adding Paper and Toner 8. Select the proper items, according to the paper type you want to specify. • Press [OHP (Transparency)] on the [Paper Type] area when loading OHP transparencies. • To load thin or thick paper, press [Do not Display] on the [Paper Type] area, and then select the appropriate paper thickness in the [Paper Thickness] area. 9. Press [OK]. 10. Press [User Tools] ( 11. Press [Home] ( ) on the top right of the screen. ) at the bottom of the screen in the center.
Loading Paper 1. Carefully pull out the paper tray until it stops. CVA017 2. Square the paper and load it print side up. Do not stack paper over the limit mark. • Whole tray pulled out CVA018 • Left half of the tray pulled out CVA019 3. Carefully push the paper tray fully in. • You can load paper even if Tray 3 (LCT) is in use. It is okay to pull out the left half of the tray while Tray 3 (LCT) is in use.
9. Adding Paper and Toner • Load 30 or more sheets of paper in the left half of the tray. Loading Paper into the Large Capacity Tray (LCT) (mainly Europe and Asia) The large capacity tray (LCT) can hold A4 paper only. If you want to print on 81/2 × 11 or B5 JIS from the large capacity tray (LCT), contact your service representative. (mainly North America) The large capacity tray (LCT) can hold 81/2 × 11 paper only.
Loading Paper Loading Orientation-fixed Paper or Two-sided Paper Orientation-fixed (top to bottom) or two-sided paper (for example, letterhead paper, punched paper, or copied paper) might not be printed correctly, depending on how the originals and paper are placed. Settings for the User Tools • Copier mode Specify [Yes] for [Letterhead Setting] in [Input / Output] under the Copier / Document Server Features menu, and then place the original and paper as shown below.
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Loading Paper • In copier mode: • For details about how to make two-sided copies, see "Duplex Copying", Copy/ Document Server. • In printer mode: • To print on letterhead paper when [Auto Detect] is specified for [Letterhead Setting], you must specify [Letterhead] as the paper type in the printer driver's settings. • If a print job is changed partway through printing from one-sided to two-sided printing, onesided output after the first copy may be printed facing a different direction.
9. Adding Paper and Toner Recommended Paper Recommended Paper Sizes and Types This section describes recommended paper sizes and types. • If you use paper that curls, either because it is too dry or too damp, a staple clogging or paper jam may occur. • Do not use paper designed for inkjet printers, as these may stick to the fusing unit and cause a misfeed. • When you load OHP transparencies, check the front and back of the sheets, and place them correctly, or a misfeed might occur.
Recommended Paper Tray 2 Paper type and weight 60–300 g/m2 (16 lb. Bond– 110 lb. Cover) Paper size Paper sizes that can be detected automatically*1: Paper capacity 550 sheets Plain Paper 1–Thick Paper 4 A3 , A4 , B5 JIS SRA3 , A5 , B4 JIS , 81/2 × 11 , A4 , A5 , B5 JIS , 11 × 17 , 81/2 × 14 , 81/2 × 11 , 71/4 × 101/2 , 12 × 18 , 81/2 × 132/5 60–300 g/m2 (16 lb. Bond– 110 lb.
9. Adding Paper and Toner Paper type and weight 60–300 g/m2 (16 lb. Bond– 110 lb. Cover) Plain Paper 1–Thick Paper 4 Paper size Custom size*2, 3: Paper capacity 550 sheets Vertical: 90.0–320.0 mm Horizontal: 148.0–457.2 mm Vertical: 3.55–12.59 inches Horizontal: 5.83–18.
Recommended Paper Paper type and weight Paper size 60–300 g/m2 (16 lb. Bond– 110 lb.
9. Adding Paper and Toner *1 Adjust the supporting side fence before loading B4 JIS , A3 , SRA3 , 11 × 17 , or 12 × 18 paper. *2 There are lines to indicate these paper sizes on the labels attached to the paper trays, however there is no size description for these paper sizes. *3 When loading paper with a vertical length of more than 304.8 mm (12.0 inches) in Trays 2–4, use paper that has a horizontal width of 450 mm (17.8 inches) or less.
Recommended Paper Paper type and weight 52–300 g/m2 (14 lb. Bond– 110 lb.
9. Adding Paper and Toner Paper type and weight Envelopes Paper size *1 Paper capacity 10 sheets 41/8 × 91/2 , 37/8 × 71/2 , C5 Env , C6 Env , DL Env *1 Select the paper size. For copier mode, see "Copying from the Bypass Tray", Copy/ Document Server. For printer mode, see page 164 "Specifying regular sizes using the control panel". *2 Enter the paper size. For copier mode, see "Copying from the Bypass Tray", Copy/ Document Server.
Recommended Paper Large capacity tray (LCT) Paper type and weight 52–300 g/m2 (14 lb. Bond– 110 lb. Cover) Thin Paper–Thick Paper 4 Paper size Paper capacity 1500 sheets A4 81/2 × 11 52–300 g/m2 (14 lb. Bond– 110 lb. Cover) Thin Paper–Thick Paper 4 *1 1500 sheets B5 JIS , 81/2 × 11 A4 , B5 JIS *1 To load paper any of the sizes specified above, contact your service representative. Paper Thickness Paper Thickness*1 Paper weight Thin Paper*2 52–59 g/m2 (14–15 lb.
9. Adding Paper and Toner • The paper capacity described in the tables above is an example. Actual paper capacity might be lower, depending on the paper type. • When loading paper, make sure the stack height does not exceed the limit mark of the paper tray. • If multiple sheet feeding occurs, fan sheets thoroughly or load sheets one by one from the bypass tray. • Flatten out curled sheets before loading them. • Depending on the paper sizes and types, the copy/print speed may be slower than usual.
Recommended Paper • Translucent paper easily absorbs humidity and becomes curled. Remove curl in the translucent paper before loading. • Remove copied or printed sheets one by one. • When loading coated paper: • To print on coated paper: press the [User Tools] icon ( ), press [Tray Paper Settings], and then, for each tray's [Paper Type] be sure to specify [Paper Type] to [Coated: Matte], and [Paper Thickness] to the appropriate paper thickness.
9. Adding Paper and Toner Direction of paper grain Tray 1 or Tray 3 (LCT) Not recommended Trays 2–4 Large capacity tray (LCT) Bypass tray Not recommended • Select [Thick Paper 1], [Thick Paper 2], [Thick Paper 3], or [Thick Paper 4] as the paper thickness in [Tray Paper Settings]. • Even if thick paper is loaded as described above, normal operations and print quality might still not be possible, depending on the paper type. • Prints might have prominent vertical creases.
Recommended Paper How to load envelopes Orientation of envelopes Exposure glass Trays 2–4 Bypass tray Side-opening envelopes • Flaps: open • Flaps: open • Flaps: open • Bottom side of envelopes: toward the left of the machine • Bottom side of envelopes: toward the right of the machine • Bottom side of envelopes: toward the left of the machine • Side to be scanned: face down • Side to be printed: face up • Side to be printed: face down • Flaps: closed • Flaps: closed • Flaps: closed • Botto
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Recommended Paper • Output quality on envelopes may be uneven if parts of an envelope have differing thicknesses. Print one or two envelopes to check print quality. • Copied or printed sheets are delivered to the internal tray even if you specified a different tray. • Flatten out prints if they are creased or curled. • Check the envelopes are not damp. • High temperature and high humidity conditions can reduce print quality and cause envelopes to become creased.
9. Adding Paper and Toner Adding Toner This section explains precautions when adding toner, how to send faxes or scanned documents when the toner has run out, and how to dispose of used toner. • Do not incinerate toner (new or used) or toner containers. Doing so risks burns. Toner will ignite on contact with naked flame. • Do not store toner (new or used) or toner containers anywhere near naked flames. Doing so risks fire and burns. Toner will ignite on contact with naked flame.
Adding Toner • When removing jammed paper or replacing toner, avoid getting toner (new or used) on your clothing. If toner comes into contact with your clothing, wash the stained area with cold water. Hot water will set the toner into the fabric and make removing the stain impossible. • When removing jammed paper or replacing toner, avoid getting toner (new or used) on your skin. If toner comes into contact with your skin, wash the affected area thoroughly with soap and water.
9. Adding Paper and Toner Toner] screen, press [Check Status], and then press [Check] in the [Mach. Status] area in the [Mach./Applic. Stat] tab. • For details about how to check contact number where you can order supplies, see "Inquiry", Maintenance and Specifications. Sending Faxes or Scanned Documents When Toner Has Run Out When the machine has run out of toner, the indicator on the display lights. Note that even if there is no toner left, you can still send faxes or scanned documents.
10. Troubleshooting This chapter describes basic troubleshooting procedures. When a Status Icon Is Displayed This section describes the status icons displayed when the machine requires the user to remove misfed paper, to add paper, or to perform other procedures. Status Icon : Paper Misfeed icon Status Appears when a paper misfeed occurs. For details about removing jammed paper, see "Removing Jammed Paper", Troubleshooting. : Original Misfeed icon Appears when an original misfeed occurs.
10. Troubleshooting Status Icon : Open Cover icon 190 Status Appears when one or more covers of the machine are open.
When the Indicator Lamp for [Check Status] Is Lit or Flashing When the Indicator Lamp for [Check Status] Is Lit or Flashing If the indicator lamp for [Check Status] lights up or flashes, press [Check Status] to display the [Check Status] screen. Check the status of each function in the [Check Status] screen. [Check Status] screen 1 2 4 3 DNK006 1. [Mach./Applic. Stat] tab Indicates the status of the machine and each function. 2.
10. Troubleshooting Problem Cause Solution Documents and reports do not print out. The paper output tray is full. Remove the prints from the tray. Documents and reports do not print out. There is no paper left. Load paper. For details about loading paper, see "Loading Paper", Paper Specifications and Adding Paper. An error has occurred. A function which has the status "Error Occurred" in the [Check Status] screen is defective. Press [Check] in the function which the error has occurred.
When the Machine Makes a Beeping Sound When the Machine Makes a Beeping Sound The following table describes the meaning of the various beep patterns that the machine issues to alert users about left originals and other machine conditions. Beep pattern Meaning Cause Single short beep Panel/screen input accepted. A screen key was pressed. Short, then long beep Panel/screen input rejected. An invalid key was pressed on the screen, or the entered password was incorrect.
10. Troubleshooting When You Have Problems Operating the Machine Problem 194 Cause Solution When the machine is turned on, the only icon that appears on the home screen is the [Copier] icon. Functions other than the copier function are not yet ready. Wait a little longer. The machine has just been turned on and the User Tools screen is displayed, but the User Tools menu has items missing. Functions other than the copier function are not yet ready. Time required varies by function.
When You Have Problems Operating the Machine Problem Cause Solution An error message is still displayed, even if misfed paper is removed. Paper is still jammed in the tray. Remove the jammed paper by following the procedures displayed on the control panel. For details about removing jammed paper, see "Removing Jammed Paper", Troubleshooting. An error message is still displayed, even if the indicated cover is closed. One or more of the covers that are not indicated are still open.
10. Troubleshooting Problem Misfeeds occur frequently. Cause Solution The tray's side or end fences may not be set properly. • Remove the misfed paper. For details about removing jammed paper, see "Removing Jammed Paper", Troubleshooting. • Check that the side or end fences are set properly. Also, check that the side fences are locked. For details about setting the side and end fences, see "Changing the Paper Size", Paper Specifications and Adding Paper. Misfeeds occur frequently.
When You Have Problems Operating the Machine Problem Cause Solution Cannot print in duplex mode. You have selected a paper type that cannot be used for duplex printing. In "Tray Paper Settings", select a paper type that can be used for duplex printing. For details about setting "Paper Type", see "Tray Paper Settings", Connecting the Machine/ System Settings. Paper does not align neatly when it is output from the internal shift tray.
10. Troubleshooting Problem Cause The function does not run or cannot be used. If you cannot carry out your job, it may be that the machine is being used by another function. Solution Wait until the current job is completed before trying again. For details about Function Compatibility, see "When Multiple Functions Cannot Be Executed Simultaneously", Troubleshooting. The function does not run or cannot be used. The function cannot be Wait a while.
Messages Displayed When You Use the Copy/Document Server Function Messages Displayed When You Use the Copy/ Document Server Function • If you cannot make copies as you want because of the paper type, paper size or paper capacity problems, use recommended paper. For details about recommended paper, see page 172 "Recommended Paper Sizes and Types". Message Cause Solution "Cannot delete the folder because it contains files with passwords.
10. Troubleshooting Message "Cannot display preview of this page." Cause The image data may have been corrupted. Solution Press [Exit] to display the preview screen without a thumbnail. If the selected document contains several pages, press [Switch] on the "Display Page" area to change the page, and then a preview of the next page will appear. 200 "Cannot punch this paper size." The Punch function cannot be used with paper size selected.
Messages Displayed When You Use the Copy/Document Server Function Message "File being stored exceeded max. number of pages per file. Copying will be stopped." Cause Solution The scanned originals have too many pages to store as one document. Press [Exit], and then store again with an appropriate number of pages. "Magazine or Booklet mode You selected the is not available due to mixed "Magazine" or "Booklet" image mode.
10. Troubleshooting Message Cause Solution "Stapling capacity exceeded." The number of sheets per set is over the staple capacity. Check the stapler capacity. For details about the stapler capacity, see "Specifications for Internal Finisher SR3130", "Specifications for Finisher SR3210", "Specifications for Booklet Finisher SR3220", "Specifications for Finisher SR3230", "Specifications for Booklet Finisher SR3240", or "Specifications for Internal Finisher SR3180", Maintenance and Specifications.
Messages Displayed When You Use the Facsimile Function Messages Displayed When You Use the Facsimile Function Message "Cannot find the specified path. Please check the settings." "Error occurred, and transmission was cancelled." Cause Solution The name of the computer or folder entered as the destination is wrong. Check that the computer name and the folder name for the destination are correct. • Original jammed during Press [Exit], and then send the Immediate Transmission. documents again.
10. Troubleshooting Message "Some page(s) are near blank." Cause The first page of the document is almost blank. Solution The original's blank side might have been scanned. Be sure to place your originals correctly. For details about determining the cause of blank pages, see "Detecting Blank Pages", Fax. • Settings that can be confirmed in System Settings or Fax Features on the control panel can also be confirmed from Web Image Monitor.
Messages Displayed When You Use the Facsimile Function Message "Check whether there are any network problems." Cause User name registration is refused by SIP server. [13-17] Solution • Correct that the correct SIP Server IP Address and SIP User Name are listed in [SIP Settings] of [Fax Features]. For details about SIP Settings, see "Initial Settings", Fax. • For details about network problems, contact your administrator. "Check whether there are any network problems." Cannot access SIP server.
10. Troubleshooting Message "Check whether there are any network problems." [13-26] Cause Solution The "Effective Protocol" and "SIP Server IP Address" settings are different, or an incorrect IP address has been registered. • Check that the correct IP address is specified for the machine in [System Settings]. For details about IP address, see "Interface Settings", Connecting the Machine/ System Settings. • For details about network problems, contact your administrator.
Messages Displayed When You Use the Facsimile Function Message "Check whether there are any network problems." [14-09] Cause Solution E-mail transmission was rejected by SMTP authentication, POP before SMTP authentication, or login authentication of the computer in which the folder for transfer is specified. • Check that User Name and Password for the following settings in [System Settings] are listed correctly.
10. Troubleshooting Message "Check whether there are any network problems." Cause No POP3/IMAP4 server address is registered. [15-01] Solution • Check that the correct Server Name or Server Address is listed in [POP3 / IMAP4 Settings] of [System Settings]. For details about POP3 / IMAP4 Settings, see "File Transfer", Connecting the Machine/ System Settings. • For details about network problems, contact your administrator. "Check whether there are any network problems.
Messages Displayed When You Use the Facsimile Function Message "Check whether there are any network problems." Cause Cannot find the DNS server or POP3/IMAP4 server. [15-11] Solution • Check that the following settings in [System Settings] are listed correctly.
10. Troubleshooting Message "Check whether there are any network problems." [16-00] Cause Solution • An IP address has not been registered for the main machine. • Check that the correct IP address is specified for the machine in [System Settings]. For details about the IP address of the main machine, contact your administrator. • A network is not connected properly. • For details about network problems, contact your administrator.
Messages Displayed When You Use the Facsimile Function Message Cause "Authentication with remote machine failed. Check remote machine's auth. settings." The user does not have permission to use the function on the main machine. "Connection with the remote A network error occurred machine has failed. Check while you were using the the remote machine status." remote fax function. Solution For details about how to set permissions, see "Limiting Available Functions", Security Guide.
10. Troubleshooting Message Cause "Connection with the remote machine has failed. There is a problem with the remote machine structure. Contact the administrator." The settings or machine configurations for using the remote fax function to connect to the main machine are incorrect. "Transfer error has occured. Check the status of the remote machine." A network error occurred during transfer.
Messages Displayed When You Use the Printer Function Messages Displayed When You Use the Printer Function This section describes the principal messages that appear on the display panel, error logs or reports. If other messages appear, follow their instructions. Messages Displayed on the Control Panel When You Use the Printer Function • Before turning off the power, see page 86 "Turning On/Off the Power".
10. Troubleshooting Message "Hardware Problem: Wireless Card" (A "wireless LAN board" or "Bluetooth interface unit" is referred to as a "wireless card".) "Load following paper in n. To force print, select another tray and press [Continue]." Cause Solution • The Bluetooth interface unit was connected while the machine was turned on. Turn off the power, and then confirm the Bluetooth interface unit is inserted correctly. And then, turn on the power again.
Messages Displayed When You Use the Printer Function Message "Paper type of n is mismatched. Select another tray from the following and press [Continue]. Paper type can also be changed in User Tools." Cause Solution The type of the paper in the tray Select a tray containing paper that is does not match the paper type the same type as the specified paper specified in the printer driver. type. (A tray name is placed at n.) "Parallel I/F board has a problem.
10. Troubleshooting When using direct print from a memory storage device Message Cause Solution "Exceeded the limit value for total data size of the selected files. Cannot select more files." • The size of the selected file exceeds 1 GB. Files or groups of files larger than 1 GB cannot be printed. • The total size of the selected files exceeds 1 GB. • When the total size of the multiple files that are selected exceeds 1 GB, select files separately.
Messages Displayed When You Use the Printer Function When print jobs are canceled Message Cause Solution "91: Error" Printing was canceled by the auto job cancel function due to a command error. Check that the data is valid. "A job via the network that was not printed exists because an error occurred. It was stored as a job not printed." Jobs with errors were stored because an error occurred with a print job via the network while the error job storing function was enabled.
10. Troubleshooting Message Cause Solution "You reach the usage limit. This job has been cancelled." The number of pages the user is permitted to print has been exceeded. For details about print volume use limitation, see "Managing Print Volume per User", Security Guide. "Receiving data failed." Data reception was aborted. Resend the data. "Sending data failed." The machine received a command to stop transmission from the printer driver. Check if the computer is working correctly.
Messages Displayed When You Use the Printer Function Message "Duplex Cancelled" Cause Duplex printing was canceled. Solution • Select the proper paper size for the duplex function. For details about paper, see "Specifications for the Main Unit", Maintenance and Specifications. • Change the setting for "Apply Duplex" in [System Settings] to enable duplex printing for the paper tray. For details about setting "Apply Duplex", see "Tray Paper Settings", Connecting the Machine/ System Settings.
10. Troubleshooting Message "Staple has been cancelled." Cause Solution Stapling printing was canceled. Check the paper orientation, paper quantity, print orientation, and staple position. Certain settings can produce print results that might not be as expected. When documents cannot be stored in the Document Server Message Cause Solution "Cannot store data of this size." The paper size exceeded the capacity of the Document Server.
Messages Displayed When You Use the Printer Function Message Cause Solution "Exceeded max number of pages of document server. Cannot store." The maximum page capacity of the Document Server was exceeded. Delete some of the files stored in the Document Server or reduce the number of pages that you want to send. "Exceeded max. number of pages. (Auto)" While you were using the Delete unneeded files stored on the error job store function to machine.
10. Troubleshooting Message "HDD Full" "HDD is full. (Auto)" Cause Solution The hard disk became full while you were printing a Sample Print, Locked Print, Hold Print, or Stored Print file. Delete unneeded files stored on the machine. The hard disk became full while you were using the error job store function to store Normal Print jobs as Hold Print files. Delete unneeded files stored on the machine.
Messages Displayed When You Use the Printer Function When the user lacks privileges to perform an operation Message Cause Solution "No response from the server. Authentication has failed." A timeout occurred while connection to the server was being established for LDAP authentication or Windows Authentication. Check the status of the server. "Printing privileges have not been set for this document." You have no privileges to print the PDF document you tried to print.
10. Troubleshooting Message Cause Solution "Information for user authentication is already registered for another user." The user name for LDAP was already registered in a different server with a different ID, and a duplication of the user name occurred due to a switching of domains (servers), etc.. For details about user authentication, see "Configuring User Authentication", Security Guide. Cause Solution When other errors occur Message "85: Error" The specified graphics library is unavailable.
Messages Displayed When You Use the Printer Function Message "Compressed Data Error." Cause Solution The printer detected corrupt compressed data. • Check the connection between the computer and the printer. • Check that the program you used to compress the data is functioning correctly. "Data Storage Error" You tried to print a Sample Print, Locked Print, Hold Print, or Stored Print file, or to store a file in the Document Server when the hard disk was malfunctioning.
10. Troubleshooting Message "I/O buffer overflow." Cause An input buffer overflow occurred. Solution • In [Printer Features], under [Host Interface], select [I/O Buffer], and then set the maximum buffer size to a larger value. • Reduce the number of files being sent to the machine. "Insufficient Memory" "Memory Retrieval Error" A memory allocation error occurred. PCL 6 A memory allocation error occurred. Turn off the power and then back on again. If the message appears again, replace the RAM.
Messages Displayed When You Use the Scanner Function Messages Displayed When You Use the Scanner Function Messages Displayed on the Control Panel When You Use the Scanner Function This section describes likely causes of and possible solutions for the error messages that appear on the control panel. If a message not described here appears, act according to the message. Message Cause "Cannot find the specified path. Please check the settings." The destination computer name or folder name is invalid.
10. Troubleshooting Message Cause "Exceeded max. number of alphanumeric characters for the path." The maximum number of specifiable alphanumeric characters in a path has been exceeded. Check the maximum number of characters which can be entered, and then enter it again. For details about the maximum enterable number of characters, see "Values of Various Set Items for Transmission/Storage Function", Scan. "Exceeded max. number of alphanumeric characters.
Messages Displayed When You Use the Scanner Function Message "Scanner journal is full. Please check Scanner Features." Cause "Print & Delete Scanner Journal" in [Scanner Features] is set to [Do not Print: Disable Send], and Scanner Journal is full. "The entered file name The file name contains a contains invalid character(s). character that cannot be Enter the file name again used. using any of the following 1 byte characters. "0 to 9", "A to Z", "a to z", ".
10. Troubleshooting When documents cannot be scanned properly Message Cause "All the pages are detected as blank. No file was created." No PDF file was created because all the pages of the scanned original were detected as blank when [On] is specified for [Delete Blank Page] in [OCR Settings]. "Check original's orientation." Originals may sometimes not Change the orientation of the original, be scanned depending on a and then scan the original again.
Messages Displayed When You Use the Scanner Function Message Cause Solution "Exceeded max. number of files which can be used in Document Server at the same time." The maximum number of files that can be stored in the Document Server has been exceeded. Check the files stored by the other functions, and then delete unneeded files. For details about how to delete files, see "Deleting Stored Documents", Copy/ Document Server. "Not all of the image will be scanned.
10. Troubleshooting When documents cannot be scanned because the memory is full Message "Memory is full. Cannot scan. The scanned data will be deleted." Cause Because of insufficient hard disk space, the first page could not be scanned. Solution Try one of the following measures: • Wait for a while, and then retry the scan operation. • Reduce the scan area or scanning resolution. For details about changing scan area and scanning resolution, see "Scan Settings" of Various Scan Settings, Scan.
Messages Displayed When You Use the Scanner Function When data transmission fails Message Cause "Authentication with the The entered user name or destination has failed. Check password was invalid. settings. To check the current status, press [Scanned Files Status]." Solution • Check that the user name and password are correct. • Check that the ID and password for the destination folder are correct. • A password of 128 or more characters may not be recognized. "Exceeded max. email size.
10. Troubleshooting When data cannot be sent because a currently used file is selected Message Cause Solution "Selected file is currently in use. File name cannot be changed." You cannot change the name of a file whose status is "Waiting...". Cancel transmission ("Waiting..." status cleared), and then change the file name. "Selected file is currently in use. Password cannot be changed." You cannot change the password of a file whose status is "Waiting...". Cancel transmission ("Waiting...
Messages Displayed When You Use the Scanner Function Message "Exceeded maximum number of file to store. Delete all unnecessary files." Cause Solution Too many files are waiting to Try again after they have been sent. be sent. When the WSD scanner function cannot be used Message "Cannot communicate with PC. Contact the administrator." Cause WSD (Device) protocol or WSD (Scanner) protocol is disabled.
10. Troubleshooting Message "Could not send the data because the PC timed out before it was sent." Cause A time out occurred when WSD Scanner was used. Time outs occur when too much time passes between scanning an original and sending its data. The followings are likely causes of time outs: • Too many originals per set. Solution • Reduce the number of originals, and then scan again. • Remove any misfed original, and then scan again.
Messages Displayed When You Use the Scanner Function Message "Cannot write on the memory storage device. Check the memory storage device and machine settings." Cause The memory storage device is faulty, or the file name contains a character that cannot be used. Solution • Check to see if the memory storage device is defective. • Check the memory storage device. It might be unformatted, or its format might be incompatible with this machine. • Check the file name set at the time of scanning.
10. Troubleshooting Message Cause Solution "Any of Login User Name, Login Password or Driver Encryption Key is incorrect." The entered login user name, password, or driver encryption key was invalid. Check your login user name, login password, or driver encryption key, and then enter them correctly. For details about login user name, login password, and driver encryption key, see "Encrypting Transmitted Passwords", Security Guide. "Authentication succeeded.
Messages Displayed When You Use the Scanner Function Message "Error has occurred in the scanner driver." Cause Solution An error has occurred in the driver. • Check whether the network cable is connected correctly to the client computer. • Check whether the Ethernet board of the client computer is recognized correctly by Windows. • Check whether the client computer can use the TCP/IP protocol. "Error has occurred in the scanner.
10. Troubleshooting Message Cause "Insufficient memory. Reduce Scanner memory is the scanning area." insufficient. Solution • Reset the scan size. • Lower the resolution. • Set with no compression. For details about the settings, see TWAIN driver Help. The problem may be due to the following: • Scanning cannot be performed if large values are set for brightness when halftone or high resolution is used.
Messages Displayed When You Use the Scanner Function Message "Scanner is in use for other function. Please wait." Cause A function of the machine other than the Scanner function is being used such as the Copier function. Solution • Wait for a while, and then connect to the network again. • Cancel the job that is being processed. Press [Stop]. Follow the instructions in the message that appears and exit the function that is running. "Scanner is not available on the specified device.
10. Troubleshooting Message "Cannot find "XXX" scanner used for the previous scan. "YYY" will be used instead." Cause The machine is not connected to the network correctly. ("XXX" and "YYY" indicate scanner names.) Solution • Check that the previously used scanner is connected to the network correctly. • Cancel the personal firewall of the client computer. For details about firewall, see Windows Help. • Use an application such as telnet to make sure SNMPv1 or SNMPv2 is set as the machine's protocol.
Messages Displayed When You Use the Scanner Function Message "Scanner is not available. Check the scanner connection status." Cause Network communication is not available because the machine's IP address could not be obtained from the host name. If only "IPv6" is set to [Active], the IPv6 address might not be obtained. Solution • Check whether the machine's host name is specified in the Network Connection Tool. For the WIA driver, check the [Network Connection] tab in the properties.
10. Troubleshooting When Other Messages Appear Message "Firmware update will start. Press [OK]. It will start automatically after 30 seconds have elapsed." Cause Automatic firmware update is enabled and it is the time for an automatic update. Solution • If you want to start the firmware update, press [OK], or configure the setting so that the automatic firmware update starts automatically in 30 seconds. • If you do not want to start the firmware update, press [Cancel] before 30 seconds elapse.
When Other Messages Appear Message Cause "Failed to read the PDF file." There is a possibility that the PDF version is not supported by the browser's PDF viewer or an unsupported encryption level is specified. Solution With this machine's browser PDF files other than those whose versions and encryption levels are specified below cannot be viewed. • PDF version: 1.3-1.7 • PDF encryption level: 128Bit AES or 256Bit AES "Clean the scanning glass. (Located next to the exposure glass.
10. Troubleshooting When There Is a Problem Scanning or Storing Originals Message Cause "Cannot detect original size. Select scan size." The machine failed to detect the size of the original. Solution • Place the original correctly. • Specify the scan size, and then place the originals again. For details about the settings for when fax function is being used, see "Scan Settings", Fax. • Specify the scan size, and then place the originals again.
When Other Messages Appear When the Address Book Is Updated Message "Updating the destination list has failed. Try again?" Cause A network error has occurred. Solution • Check whether the server is connected. • Antivirus programs and firewalls can prevent client computers from establishing connection with this machine. • If you are using antivirus software, add the program to the exclusion list in the application settings.
10. Troubleshooting When Data Cannot Be Sent Due to a Problem with the Destination Message Cause Solution "Some invalid destination(s) contained. Do you want to select only valid destination(s)?" The specified group contains In the message that appears at each either an e-mail destination transmission, press [Select]. and/or folder destination that is not supported by the specified transmission method. "SMTP authentication email address and administrator email address mismatch.
When Other Messages Appear Message "XXX cannot be YYY because the device certificate used for the S/ MIME signature is not currently valid." Cause The device certificate (S/ MIME) has expired. A new device certificate (S/MIME) must be installed. For details about how to install a device certificate (S/ MIME), see "Protecting Communication Paths via a Device Certificate", Security Guide. There is no device certificate (S/MIME), or the certificate is invalid.
10. Troubleshooting When Problems Occur While Logging In Message Cause Solution "Authentication has failed." The entered login user name or login password is not correct. For details about the correct login user name and login password, see "Basic Authentication", Security Guide. "Authentication has failed." The machine cannot perform authentication. For details about authentication, see "Configuring User Authentication", Security Guide.
When Other Messages Appear Message "Exceeded time limit for LDAP server search. Check the server status." Cause A network error has occurred and connection has failed. Solution • Try the operation again. If the message is still displayed, the network may be busy. • Check that the correct settings for LDAP server are listed in [Administrator Tools] of [System Settings]. For details about LDAP server, see "Programming the LDAP Server", Connecting the Machine/ System Settings.
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11. Information for This Machine This chapter describes environmental precautions and regulations. Information on Environmental Regulations ENERGY STAR Program ENERGY STAR® Program Requirements for Imaging Equipment This company is a participant in the ENERGY STAR® Program. This machine is compliant with the regulations specified by the ENERGY STAR® Program.
11. Information for This Machine • The default delay time the machine waits before entering Sleep mode is 1 minute. This default time can be changed. • The machine can print jobs from computers and receive faxes while in Sleep mode. Specification (mainly Europe) • Type 1 Type 2 Type 3 Type 4 Reduced electrical consumption in Sleep mode *1 0.93 W 0.93 W 0.89 W 0.89 W Time of switch into Sleep mode 1 minute 1 minute 1 minute 1 minute Time of switch out from Sleep mode 7.4 seconds 7.
Information on Environmental Regulations Type 1 Type 2 Type 3 Reduced electrical consumption in Sleep mode *1 0.93 W 0.93 W 0.89 W Time of switch into Sleep mode 1 minute 1 minute 1 minute Time of switch out from Sleep mode 7.4 seconds 7.4 seconds 8.1 seconds Duplex Function *2 Standard Standard Standard *1 Type 4 Type 5 Type 6 Reduced electrical consumption in Sleep mode *1 0.89 W 0.90 W 0.
11. Information for This Machine Type 1 Type 2 Type 3 Time of switch out from Sleep mode *1 7.4 seconds 7.4 seconds 7.7seconds Duplex Function *2 Standard Standard Standard Type 4 Type 5 Type 6 Reduced electrical consumption in Sleep mode *1 0.79 W 0.81 W 0.81 W Time of switch into Sleep mode 1 minute 1 minute 1 minute Time of switch out from Sleep mode *1 8.8 seconds 7.1 seconds 7.
Information on Environmental Regulations The symbol indicates that the product must not be treated as municipal waste. It must be disposed of separately via the appropriate return and collection systems available. By following these instructions you ensure that this product is treated correctly and help to reduce potential impacts on the environment and human health, which could otherwise result from inappropriate handling.
11. Information for This Machine Environmental Advice for Users (mainly Europe) Users in the EU, Switzerland and Norway Consumables yield Please refer to either the User's Manual for this information or the packaging of the consumable. Recycled paper The machine can use recycled paper which is produced in accordance with European standard EN 12281:2002 or DIN 19309.
Information on Environmental Regulations Notes to users in the state of California (Notes to Users in USA) (mainly North America) Perchlorate Material - special handling may apply. See: www.dtsc.ca.
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INDEX 2 Sided Print...........................................................11 A Adding toner........................................................186 Address Book... 13, 111, 113, 139, 141, 142, 144, 146, 247 ADF........................................................9, 27, 31, 34 ADF's extender......................................... 29, 32, 36 ARDF............................................................ 9, 40, 58 Authentication screen............................................
Finishing..................................................................16 Flick......................................................................... 66 Folder destination......................139, 141, 142, 143 Frequently-used settings........................................ 14 Front cover................................................ 28, 32, 35 Function Compatibility........................................ 198 H Handset...............................................42, 48, 54, 60 Hold Print......
Paperless Fax......................................................... 11 PCL........................................................................121 PCL 6.......................................... 123, 124, 126, 128 PictBridge............................................................... 17 Pinch-in................................................................... 66 Pinch-out.................................................................66 Placing originals..........................................
MEMO 264 EN GB EN US EN AU D241-7002A
© 2015,2016
EN GB EN US EN AU D241-7002A
