User Guide What You Can Do with This Machine Getting Started Copy Fax Print Scan Document Server Web Image Monitor Adding Paper and Toner Troubleshooting Information for This Machine For safe and correct use, be sure to read the Safety Information in Read This FIrst before using the machine.
TABLE OF CONTENTS How to Read the Manuals................................................................................................................................. 7 Symbols Used in the Manuals.......................................................................................................................7 Model-Specific Information............................................................................................................................... 8 Names of Major Features............
Guide to the Names and Functions of the Machine's Control Panel........................................................... 38 Changing the Display Language.................................................................................................................... 39 How to Use the [Home] Screen...................................................................................................................... 40 Pre-installed Applications Using Factory Default Settings..............................
Storing Data in the Document Server............................................................................................................. 80 4. Fax Basic Procedure for Transmissions (Memory Transmission)..........................................................................81 Sending Originals Using the Exposure Glass (Memory Transmission)................................................... 83 Registering a Fax Destination............................................................................
. Scan Basic Procedure When Using Scan to Folder............................................................................................. 105 Creating a Shared Folder on a Computer Running Windows/Confirming a Computer's Information..... .................................................................................................................................................................... 106 Registering an SMB Folder...........................................................................
10. Troubleshooting When a Status Icon Is Displayed..................................................................................................................145 When the Indicator Lamp for [Check Status] Is Lit or Flashing...................................................................146 When the Machine Makes a Beeping Sound.............................................................................................148 When You Have Problems Operating the Machine................................
Notes to users in the state of California (Notes to Users in USA) (mainly North America).... .................................................................................................................................................................... 205 INDEX...........................................................................................................................................................
How to Read the Manuals Symbols Used in the Manuals This manual uses the following symbols: Indicates points to pay attention to when using the machine, and explanations of likely causes of paper misfeeds, damage to originals, or loss of data. Be sure to read these explanations. Indicates supplementary explanations of the machine's functions, and instructions on resolving user errors. This symbol is located at the end of sections. It indicates where you can find further relevant information.
Model-Specific Information This section explains how you can identify the region your machine belongs to. There is a label on the rear of the machine, located in the position shown below. The label contains details that identify the region your machine belongs to. Read the label. DCH001 The following information is region-specific. Read the information under the symbol that corresponds to the region of your machine.
Names of Major Features In this manual, major features of the machine are referred to as follows: • Auto Document Feeder • Paper Feed Unit PB1080 ADF Paper tray unit 9
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1. What You Can Do with This Machine You can search for a description by what you want to do. Searching by What You Want to Do You can search for a procedure by what you want to do. Reducing my Costs BRL059S Printing multi-page documents on both sides of sheets (Duplex Copy) See "Duplex Copying", Copy/ Document Server. Printing multi-page documents and received faxes on a single sheet (Combine (Copier/Fax)) See "Combined Copying", Copy/ Document Server. See "Combine Two Originals", Fax.
1. What You Can Do with This Machine Checking how much paper is saved ([Information] screen) See "How to Use the [Information] Screen", Getting Started. Reducing electricity consumption See "Saving Energy", Getting Started. See "Timer Settings", Connecting the Machine/ System Settings. Using Scanned Files on the Computer BQX138S Sending scan files See "Basic Procedure for Sending Scan Files by E-mail", Scan.
Searching by What You Want to Do Managing and using documents converted to electronic formats (Document Server) See "Relationship between Document Server and Other Functions", Copy/ Document Server. Registering Destinations BRL060S Using the control panel to register destinations in the Address Book See "Registering Entered Destinations to the Address Book", Fax. See "Registering a destination in the address book manually", Scan.
1. What You Can Do with This Machine Operating the Machine More Effectively BQX139S Registering and using frequently-used settings (Program) See "Registering Functions in a Program", Convenient Functions. Registering frequently-used settings as initial settings (Program as Defaults (Copier/Document Server/FAX/Scanner/Quick Copy/Quick Fax/Quick Scanner)) See "Changing the Default Functions of the Initial Screen", Convenient Functions.
What You Can Do with This Machine What You Can Do with This Machine This section describes the features of this machine. Customizing the [Home] Screen The icons of each function are displayed on the [Home] screen. DCH067 • You can add shortcuts to often used programs or Web pages to the [Home] screen. The programs or Web pages can be recalled easily by pressing the shortcut icons. • You can display only the icons of functions and shortcuts that you use.
1. What You Can Do with This Machine Making Copies Using Various Functions CMQ002 • You can make copies in full color. You can switch the color copy mode depending on the type of originals used and the desired finish. See "Copying in Color", Copy/ Document Server. • You can adjust the color tones and image quality of your copies. For details about a color adjustment, see "Adjusting Color", Copy/ Document Server. For details about an image adjustment, see "Image Adjustment", Copy/ Document Server.
What You Can Do with This Machine Printing Data Using Various Functions CMQ003 • This machine supports network and local connections. • You can print or delete print jobs stored on the machine's hard disk, which have been previously sent from computers using the printer driver. The following types of print jobs can be selected: Sample Print, Locked Print, Hold Print, and Stored Print. See "Storing Documents in the Hard Disk Drive and Printing Them", Print. • You can collate printed paper.
1. What You Can Do with This Machine CJQ603 • You can retrieve stored documents scanned in scanner mode to your computer. • Using the file format converter, you can download documents stored in copier, Document Server, or printer mode to your computer. • For details about how to use the Document Server, see "Storing Data in the Document Server", Copy/ Document Server. • For details about the Document Server in copier mode, see "Document Server", Copy/ Document Server.
What You Can Do with This Machine CJQ604 You can use Web Image Monitor to check, print, delete, retrieve, or download documents using your computer (Storing received documents). • See "Confirming/Printing/Deleting Received and Stored Documents", Fax. Transmission You can send a fax from your computer over the network (Ethernet or wireless LAN) to this machine, which then forwards the fax via its telephone connection (LAN-Fax).
1. What You Can Do with This Machine • For details about the machine's settings, see "Network Settings Requirements", Connecting the Machine/ System Settings. • For details about how to use the function, see "Sending Fax Documents from Computers", Fax. Sending and Receiving Faxes via the Internet xxx@xxx.com xxx.xxx.xxx.xxx xxx@xxx.com xxx.xxx.xxx.
What You Can Do with This Machine • This machine can receive documents sent via Internet Fax (IP-Fax Reception). See "Types of Reception", Fax. • Using a VoIP gateway, this machine can send to G3 facsimiles connected to the public switched telephone network (PSTN). • For details about the machine's settings, see "Network Settings Requirements", Connecting the Machine/ System Settings.
1. What You Can Do with This Machine Using the Facsimile and the Scanner in a Network Environment CJQ607 • You can send scan files to a specified destination using e-mail (Sending scan files by e-mail). See "Overview of E-Mail Transmission Function", Fax. See "Basic Procedure for Sending Scan Files by E-mail", Scan. • You can send scan files directly to folders (Sending scan files by Scan to Folder). See "Overview of Folder Transmission Function", Fax.
What You Can Do with This Machine CUL003 • To use this function, the OCR unit is required. • You can select a file type from [PDF], [High Compression PDF], or [PDF/A]. • This function can optically recognize characters in various languages and up to approximately 40,000 characters a page. • See "Embedding Text Information in Scanned Data", Scan.
1. What You Can Do with This Machine • You can limit the usage of functions for each user. • See Security Guide. Centrally Controlling Scan Conditions and Distribution You can use the distributed scan management (DSM) system in Windows Server 2008 R2/2012 to manage the destinations and scan settings for each individual user in a group and to use the information when distributing scanned data.
What You Can Do with This Machine CJQ609 You can check which tray is running out of paper, register information in the Address Book, specify the network settings, configure and change the system settings, manage jobs, print the job history, and configure the authentication settings. • See "Using Web Image Monitor", Connecting the Machine/ System Settings. • See Web Image Monitor Help. Preventing Unauthorized Copying You can print embedded patterns on printouts to prevent unauthorized copying.
1. What You Can Do with This Machine • Using the copier function or the printer driver, you can embed a pattern in the printed document. If the document is copied on a machine with the Copy Data Security unit, protected pages are grayed out in the copy. This can minimize the risk of confidential information being copied. Protected fax messages are grayed out before being transmitted or stored.
2. Getting Started This chapter describes how to start using this machine. Guide to Names and Functions of Components Guide to Components (mainly Europe) • Do not obstruct the machine's vents. Doing so risks fire caused by overheated internal components. Front and right view 8 1 7 2 3 4 5 9 6 10 13 12 11 DCH002 1. Exposure glass cover or ADF Lower the exposure glass cover or the ADF over originals placed on the exposure glass.
2. Getting Started 6. Paper tray unit Load paper here. 7. Vents Prevent overheating. 8. Main power switch To operate the machine, the main power switch must be on. If it is off, turn the switch on. 9. Bypass tray Use to copy or print on OHP transparencies and label paper (adhesive labels). 10. Extender Pull this extender out when loading A4 , 81/2 × 11 or larger size paper in the bypass tray. 11. Paper guides When loading paper in the bypass tray, align the paper guides flush against the paper. 12.
Guide to Names and Functions of Components 4. ADF's extenders Raise these extenders to support large paper. Rear and left view 1 1 DCH004 1. Vents Prevent overheating. Guide to Components (mainly Asia) • Do not obstruct the machine's vents. Doing so risks fire caused by overheated internal components.
2. Getting Started Front and right view 8 1 7 2 3 4 5 9 6 10 13 12 11 DCH002 1. ADF Lower the ADF over originals placed on the exposure glass. If you load a stack of originals in the ADF, the ADF will automatically feed the originals one by one. 2. Exposure glass Place originals face down here. 3. Control panel See page 38 "Guide to the Names and Functions of the Machine's Control Panel". 4. Front cover Open to replace the toner cartridge. 5. Paper tray Load paper here. 6.
Guide to Names and Functions of Components 12. Lower right cover Open this cover when a paper jam occurs. 13. Right cover Open this cover when a paper jam occurs. Front and left view 1 2 3 4 DCH003 1. Internal tray guide Open out and raise the end fence to support large paper. 2. Internal tray 2 If you select this as the output tray, copied/printed paper or fax messages are delivered here face down. 3. Internal tray Copied/printed paper and fax messages are delivered here. 4.
2. Getting Started Rear and left view 1 1 DCH004 1. Vents Prevent overheating. Guide to Components (mainly North America) • Do not obstruct the machine's vents. Doing so risks fire caused by overheated internal components.
Guide to Names and Functions of Components 1. ADF Lower the ADF over originals placed on the exposure glass. If you load a stack of originals in the ADF, the ADF will automatically feed the originals one by one. 2. Exposure glass Place originals face down here. 3. Control panel See page 38 "Guide to the Names and Functions of the Machine's Control Panel". 4. Front cover Open to replace the toner cartridge. 5. Paper tray Load paper here. 6. Paper tray unit Load paper here. 7. Vents Prevent overheating. 8.
2. Getting Started Front and left view 1 2 3 4 DCH003 1. Internal tray guide Open out and raise the end fence to support large paper. 2. Internal tray 2 If you select this as the output tray, copied/printed paper or fax messages are delivered here face down. 3. Internal tray Copied/printed paper and fax messages are delivered here. 4. ADF's extenders Raise these extenders to support large paper. Rear and left view 1 1 DCH004 1. Vents Prevent overheating.
Guide to Functions of the Machine's Options Guide to Functions of the Machine's Options Guide to Functions of the Machine's External Options Europe) 1 (mainly 2 3 4 DCH005 1. Exposure glass cover Lower this cover over originals. 2. ADF Load a stack of originals here. They will feed in automatically. 3. Internal tray 2 If you select this as the output tray, copied/printed paper or fax messages are delivered here face down. 4. Paper tray unit (Tray 2 and Tray 3) Holds up to 500 sheets of paper.
2. Getting Started Guide to Functions of the Machine's External Options (mainly Asia) 1 2 DCH006 1. Internal tray 2 If you select this as the output tray, copied/printed paper or fax messages are delivered here face down. 2. Paper tray unit (Tray 2 and Tray 3) Holds up to 500 sheets of paper. Up to two trays can be stacked. (mainly North Guide to Functions of the Machine's External Options America) 1 2 3 DCH007 1.
Guide to Functions of the Machine's Options Allows you to use the On Hook Dial and Manual Dial functions. It also allows you to use the machine as a telephone. 3. Paper tray unit (Tray 2 and Tray 3) Holds up to 500 sheets of paper. Up to two trays can be stacked.
2. Getting Started Guide to the Names and Functions of the Machine's Control Panel 1 2 6 7 6 5 4 3 DCH009 1. Display panel This is a touch panel display that features icons, keys, shortcuts, and widgets that allow you to navigate the screens of the various functions and applications and provide you with information about operation status and other messages. See page 43 "How to Use the Standard Applications' Screen". 2.
Changing the Display Language Changing the Display Language You can change the language used on the display. English is set as default. 1. Press [Home] ( ) at the bottom of the screen in the center. 2. Flick the screen to the left, and then press the [Change Langs. Widget] on Home screen 4. 3. Select the language you want to display. 4. Press [OK].
2. Getting Started How to Use the [Home] Screen One icon is assigned to each function, and these icons are displayed on the [Home] screen. You can add shortcuts to frequently used functions or Web pages to the [Home] screen. Also, you can register widgets such as the Change Langs. Widget to it. To display the [Home] screen, press [Home] ( ) at the bottom of the screen in the center. • Do not apply strong impact or force to the screen, or it may be damaged. Maximum force allowable is approx. 30N (approx.
How to Use the [Home] Screen • For details about keys that appear on both the [Home] screen and the screen for each function, see page 43 "How to Use the Standard Applications' Screen". • You can change the [Home] screen's wallpaper. For details, see "Changing the [Home] Screen's Wallpaper", Convenient Functions. • To use an application, press the application's icon. For details, see "Changing Modes", Getting Started.
2. Getting Started 4. Press and hold down the [Classic Applications] icon to add a shortcut to one of the Classic Applications, such as Copier mode or Facsimile mode. Press and hold down the application icon to add a shortcut to an application other than the Classic Applications. The image of where the shortcut is to be placed on the [Home] screen is displayed. 5. Drag the icon to where you want to place it on the screen.
How to Use the [Home] Screen 7. To display a program registered to the copier, facsimile, or scanner function, hold down the [Classic Applications] icon. To display a program registered to the quick application, hold down the application icon. The image of where the shortcut is to be placed on the [Home] screen is displayed. 8. Drag the icon to where you want to place it on the screen. 9. Select the program you want to add from the list.
2. Getting Started Applications' screen 17 16 DCH021 1. The name of the user who is logged in Displays the name of the user currently logging in to the machine. The name of the user is displayed only when user authentication is enabled. 2. Function screen Each function has a different screen. See "How to Use the Screens on the Control Panel", Getting Started. 3. [Reset] Press to clear the current settings. 4. [Login]/[Logout] These keys are displayed when user authentication is enabled.
How to Use the [Home] Screen • Address Book Management Press to display the Address Book. • Tray Paper Settings Press to make settings for paper trays and paper status. 7. [ ] (Enter) Press to confirm values entered or items specified. 8. [Clear] Press to delete a number entered. 9. [Start] Press to start copying, printing, scanning, or sending. 10. [Stop] Press to stop a job in progress, such as copying, scanning, faxing, or printing. 11.
2. Getting Started Registering Functions in a Program Depending on the functions, the number of programs that can be registered is different.
Registering Functions in a Program This section explains how to register functions to a program by using the copier function and the quick copy function as examples. Register functions to a program by the Document Server, facsimile, or scanner function as you do by using the copier function. Register functions to a program by using the quick fax or quick scanner function as you do by using the quick copy function. Copier 1. Press [Home] ( ) at the bottom of the screen in the center. 2.
2. Getting Started 10. Press [Program]. Even if you select [Do not Program], you can add shortcuts to the program to the [Home] screen after the program registration is complete. 11. Press [Exit].
Registering Functions in a Program Example of Programs Copier mode Program name Program description Effect Eco copy Specify [Combine 2 Sides] in [Dup./Combine/Series]. You can save paper and toner. Thumbnail copy Specify [Combine 1 Side] in [Dup./ Combine/Series]. You can copy up to 4 pages onto one side of a sheet, so that you can save paper. Storage copy: XXXX Specify a folder in [Target Folder to Store] in [Store File].
2. Getting Started Program name Program description Effect Dividing file scan Specify [Divide] in [Original Feed Type]. You can scan a multiple page original as one file by splitting it into groups of a specified number of pages. High resolution scan Specify settings to save scanned data in TIFF format. Also, specify a higher resolution in [Scan Settings]. Scanned documents maintain much of the detail of the originals, but the size of the data may be quite large.
Registering Functions in a Program • The names of programs given above are just examples. You can assign any name to a program according to your objectives. • Depending on your business details or the type of documents to be scanned, registering a program cannot be recommended.
2. Getting Started Turning On/Off the Power • When you push the main power switch, wait at least 10 seconds after it is confirmed that the main power indicator has lit up or gone out. The main power switch is on the right side of the machine. When this switch is turned on, the main power turns on and the main power indicator on the right side of the control panel lights up. When this switch is turned off, the main power turns off and the main power indicator on the right side of the control panel goes out.
Turning On/Off the Power 1. Push the main power switch. The main power indicator goes out. The main power turns off automatically when the machine shuts down. If the screen on the control panel does not disappear, contact your service representative.
2. Getting Started Logging In the Machine When the Authentication Screen is Displayed If Basic Authentication, Windows Authentication, or LDAP Authentication is active, the authentication screen appears on the display. The machine only becomes operable after entering your own Login User Name and Login Password. If User Code Authentication is active, you cannot use the machine until you enter the User Code. If you can use the machine, you can say that you are logged in.
Logging In the Machine 1. Press [Login] on the top right on the screen. 2. Press [User Name]. 3. Enter a Login User Name, and then press [Done]. 4. Press [Password]. 5. Enter a Login Password, and then press [Done]. 6. Press [Login]. Logging Out Using the Control Panel This section explains the procedure for logging out the machine when Basic Authentication, Windows Authentication, or LDAP Authentication is set.
2. Getting Started 2. Press [OK].
Placing Originals Placing Originals Placing Originals on the Exposure Glass (mainly Europe) • Keep your hands away from the hinges and exposure glass when lowering the ADF. Not doing so may result in an injury if your hands or fingers are pinched. • Do not lift the ADF forcefully. Otherwise, the cover of the ADF might open or be damaged. 1. Lift the ADF or the exposure glass cover. 2. Place the original face down on the exposure glass. The original should be aligned to the rear left corner.
2. Getting Started 2. Place the original face down on the exposure glass. The original should be aligned to the rear left corner. Start with the first page to be scanned. 1 DCH040 1. Positioning mark 3. Lower the ADF. Placing Originals on the Exposure Glass (mainly North America) • Keep your hands away from the hinges and exposure glass when lowering the ADF. Not doing so may result in an injury if your hands or fingers are pinched. • Do not lift the ADF forcefully.
Placing Originals 1. Positioning mark 3. Lower the ADF. Placing Originals in the Auto Document Feeder Be sure not to load the original untidily. Doing so may cause the machine to display a paper misfeed message. Also, be sure not to place originals or other objects on the top cover. Doing so may cause a malfunction. 1. Adjust the original guide to the original size. 2. Place the aligned originals squarely face up in the ADF. Do not stack originals beyond the limit mark.
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3. Copy This chapter describes frequently used copier functions and operations. For information not included in this chapter, see Copy/ Document Server available on our website. Basic Procedure To make copies of originals, place them on the exposure glass or in the ADF. When placing the original on the exposure glass, start with the first page to be copied. When placing the original in the ADF, place them so that the first page is on the top.
3. Copy 9. Press [Start]. When placing the original on the exposure glass, press [ ] after all originals are scanned. Some functions such as Batch mode may require that you press [ ] when placing originals in the ADF. Follow the messages that appear on screen. 10. When the copy job is finished, press [Reset] to clear the settings.
Auto Reduce / Enlarge Auto Reduce / Enlarge The machine automatically calculates the reproduction ratio based on the sizes of the originals and the paper you have specified. The machine will rotate, enlarge, or reduce the image of the originals to fit them to the paper. CKN008 • You cannot use the bypass tray with this function. • If you select a reproduction ratio after pressing [Auto Reduce / Enlarge], [Auto Reduce / Enlarge] is canceled and the image cannot be rotated automatically.
3. Copy 4. Select original orientation. 5. Press [OK]. 6. Press [Auto Reduce / Enlarge]. 7. Select the paper tray. 8. Place the originals, and then press [Start].
Duplex Copying Duplex Copying Copies two 1-sided pages or one 2-sided page onto a 2-sided page. During copying, the image is shifted to allow for the binding margin. CKN009 • You cannot use the bypass tray with this function. There are two types of Duplex. 1 Sided 2 Sided Copies two 1-sided pages on one 2-sided page. 2 Sided 2 Sided Copies one 2-sided page on one 2-sided page. The resulting copy image will differ according to the orientation in which you place your originals ( or ).
3. Copy Original Placing originals Original Orientation Orientation Copy Top to Top Top to Bottom 1. Press [Dup./Combine/Series]. 2. Make sure that [Duplex] is selected. If [Duplex] is not selected, press [Duplex]. 3. Select [1 Sided 2 Sided] or [2 Sided document to be output. 2 Sided] according to how you want the To change the original or copy orientation, press [Orientation]. 4. Press [OK]. 5. Place the originals. 6. Press [Original Settng].
Duplex Copying 7. Select the original orientation, and then press [OK]. 8. Select the paper tray. 9. Press [Start]. Specifying the Original and Copy Orientation Select the orientation of the originals and copies if the original is two-sided or if you want to copy onto both sides of the paper. • Top to Top CKN011 • Top to Bottom CKN012 1. Press [Orientation].
3. Copy 2. Select [Top to Top] or [Top to Bottom] for [Original:] if the original is two-sided. 3. Select [Top to Top] or [Top to Bottom] for [Copy:]. 4. Press [OK].
Combined Copying Combined Copying This mode can be used to select a reproduction ratio automatically and copy the originals onto a single sheet of copy paper. The machine selects a reproduction ratio between 25 and 400%. If the orientation of the original is different from that of the copy paper, the machine will automatically rotate the image by 90 degrees to make copies properly.
3. Copy CKN010 • Originals read from right to left CKN017 One-Sided Combine Combine several pages onto one side of a sheet. CKN014 • You cannot use the bypass tray with this function. There are four types of One-Sided Combine. 1 Sided 2 Originals Combine 1 Side Copies two 1-sided originals to one side of a sheet. 1 Sided 4 Originals Combine 1 Side Copies four 1-sided originals to one side of a sheet. 2 Sided 2 Pages Combine 1 Side Copies one 2-sided original to one side of a sheet.
Combined Copying 2 Sided 4 Pages Combine 1 Side Copies two 2-sided originals to one side of a sheet. 1. Press [Original Settng]. 2. Press [Original Size]. 3. Specify the original size, and then press [OK]. 4. Select original orientation. 5. Press [OK]. 6. Press [Dup./Combine/Series]. 7. Press [Combine]. 8. Select [1 Sided] or [2 Sided] for [Original:]. If you selected [2 Sided], you can change the orientation.
3. Copy 9. Press [Combine 1 Side]. 10. Select the number of originals to combine. 11. Press [OK]. 12. Select the paper tray. 13. Place the originals, and then press [Start]. Two-Sided Combine Combines various pages of originals onto two sides of one sheet. CKN074 • You cannot use the bypass tray with this function. There are four types of Two-Sided Combine. 1 Sided 4 Originals Combine 2 Sides Copies four 1-sided originals to one sheet with 2 pages per side.
Combined Copying 2 Sided 8 Pages Combine 2 Sides Copies four 2-sided originals to one sheet with 4 pages per side. 1. Press [Original Settng]. 2. Press [Original Size]. 3. Specify the original size, and then press [OK]. 4. Select original orientation. 5. Press [OK]. 6. Press [Dup./Combine/Series]. 7. Press [Combine]. 8. Select [1 Sided] or [2 Sided] for [Original:].
3. Copy 9. Press [Combine 2 Sides]. 10. Press [Orientation]. 11. Select [Top to Top] or [Top to Bottom] for [Original:] if the original is two-sided. 12. Select [Top to Top] or [Top to Bottom] for [Copy:], and then press [OK]. 13. Select the number of originals to combine. 14. Press [OK]. 15. Select the paper tray. 16. Place the originals, and then press [Start].
Copying onto Custom Size Paper Copying onto Custom Size Paper Paper that has a horizontal length of 139.0–600.0 mm (5.48–23.62 inches) and a vertical length of 76.2–216.0 mm (3.00–8.50 inches) can be fed in from the bypass tray. Note however that the limitation on the horizontal and vertical length range will vary depending on which options are installed. • When prints are delivered to Internal tray 2: Horizontal length: 210.0–600.0 mm (8.27–23.62 inches), vertical length: 139.7–216.0 mm (5.50–8.
3. Copy Copying onto Envelopes This section describes how to copy onto regular size and custom size envelopes. Place the original on the exposure glass and place the envelope in the bypass tray. Specify the thickness of the paper according to the weight of the envelopes you are printing on. For details about the relationship between paper weight and paper thickness and the sizes of envelopes that can be used, see page 134 "Recommended Paper Sizes and Types".
Copying onto Envelopes 1. Load the envelopes face down in the bypass tray. The bypass tray ( ) is automatically selected. 2. Press [ ]. 3. Press [Paper Size]. 4. Specify the envelope size, and then press [OK] twice. 5. Place the originals, and then press [Start].
3. Copy Sort The machine assembles copies as sets in sequential order. CKN018 1. Press [Finishing]. 2. Select [Sort], and then press [OK]. 3. Enter the number of copy sets using the number keys. 4. Place the originals. 5. Select the paper tray. 6. Press [Start].
Sort Changing the Number of Sets You can change the number of copy sets during copying. • This function can be used only when the Sort function is selected. 1. While "Copying..." is displayed, press [Stop]. 2. Enter the number of copy sets with the number keys. 3. Press [Continue]. Copying starts again.
3. Copy Storing Data in the Document Server The Document Server enables you to store documents being read with the copy feature on the hard disk of this machine. Thus you can print them later applying necessary conditions. You can check the stored documents on the Document Server screen. For details about the Document Server, see page 119 "Storing Data". 1. Press [Store File]. 2. Enter a user name, file name, or password if necessary. 3. Specify a folder in which to store the document if necessary. 4.
4. Fax This chapter describes frequently used facsimile functions and operations. For information not included in this chapter, see Fax available on our website. Basic Procedure for Transmissions (Memory Transmission) This section describes the basic procedure for transmitting documents using Memory Transmission. You can specify the fax, IP-Fax, Internet Fax, e-mail, or folder destinations. Multiple types of destination can be specified simultaneously.
4. Fax 6. Make the scan settings such as scan size and resolution. 7. Configure the transmission settings such as [TX Mode] as necessary. 8. Specify a destination. You can enter the destination's number or address directly or select from the Address Book by pressing the destination key. If you make a mistake, press [Clear], and then enter again. 9. When sending the same original to several destinations (broadcasting), specify the next destination. 10.
Basic Procedure for Transmissions (Memory Transmission) Sending Originals Using the Exposure Glass (Memory Transmission) 1. Make sure [Immed. TX] is not highlighted. 2. Place the first page of the original face down on the exposure glass. 3. Specify a destination. 4. Make the scan settings you require. 5. Press [Start]. 6. Place the next original on the exposure glass within 60 seconds when you send multiple originals, and then repeat Steps 4 and 5. Repeat this step for each page. 7. Press [ ].
4. Fax 4. Press [New Program]. 5. Press [Change] under "Name". The name entry display appears. 6. Enter the name, and then press [OK]. 7. Press [ Next]. 8. Press the key for the classification you want to use under "Select Title". The keys you can select are as follows: • [Frequent]: Added to the page that is displayed first. • [AB], [CD], [EF], [GH], [IJK], [LMN], [OPQ], [RST], [UVW], [XYZ], [1] to [10]: Added to the list of items in the selected title.
Basic Procedure for Transmissions (Memory Transmission) Deleting a Fax Destination • If you delete a destination that is a specified delivery destination, messages to its registered Personal Box, for example, cannot be delivered. Be sure to check the settings in the fax function before deleting any destinations. 1. Press [Home] ( ) at the bottom of the screen in the center. 2. Flick the screen to the left, and then press the [Address Book Management] icon on Home screen 4. 3.
4. Fax Transmitting while Checking Connection to Destination (Immediate Transmission) Using Immediate Transmission, you can send documents while checking the connection to the destination. You can specify fax or IP-Fax destinations. If you specify Internet Fax, e-mail, folder destinations, and group or multiple destinations, the transmission mode is automatically switched to Memory Transmission. • It is recommended that you call the receivers and confirm with them when sending important documents. 1.
Transmitting while Checking Connection to Destination (Immediate Transmission) Sending Originals Using the Exposure Glass (Immediate Transmission) 1. Press [Immed. TX]. 2. Place the first page face down on the exposure glass. 3. Specify a destination. 4. Make the scan settings you require. 5. Press [Start]. 6. Place the next original on the exposure glass within 10 seconds when you send multiple originals, and then repeat Steps 4 and 5. Repeat this step for each page. 7. Press [ ].
4. Fax Canceling a Transmission This section explains how to cancel a fax transmission. Canceling a Transmission Before the Original Is Scanned Use this procedure to cancel a transmission before pressing [Start]. 1. Press [Reset] on the top right of the screen. Canceling a Transmission While the Original Is Being Scanned Use this procedure to cancel scanning or transmitting of the original while it is being scanned.
Canceling a Transmission 6. Press [Exit]. After pressing [Check / Stop Transmission File] under [TX/RX Status / Print] in Step 1, press [Exit] twice.
4. Fax Storing a Document You can store and send a document at the same time. You can also just store a document. The following information can be set for the stored documents as necessary: User Name You can set this function if necessary to know who and what departments stored documents in the machine. A user name can be selected from the Address Book or entered manually. File Name You can specify a name for a stored document.
Storing a Document 4. Set the user name, file name, and password as necessary. • User Name Press [User Name], and then select a user name. To specify an unregistered user name, press [Manual Entry], and then enter the name. After specifying a user name, press [OK]. • File Name Press [File Name], enter a file name, and then press [OK]. • Password Press [Password], enter a password using the number keys, and then press [OK]. Re-enter the password for confirmation, and then press [OK]. 5. Press [OK]. 6.
4. Fax 1. Press [Select Stored File]. 2. Select the documents to be sent. When multiple documents are selected, they are sent in the order of selection. • Press [User Name] to place the documents in order by programmed user name. • Press [File Name] to place the documents in alphabetical order. • Press [Date] to place the documents in order of programmed date. • Press [Queue] to arrange the order of the documents to be sent. To view details about stored documents, press [Details].
Printing the Journal Manually Printing the Journal Manually To print the Journal manually, select the printing method: [All], [Print per File No.], or [Print per User]. All Prints the results of communications in the order made. Print per File No. Prints only the results of communications specified by file number. Print per User Prints the results of communications by individual senders. 1. Press [TX/RX Status / Print]. 2. Press [Print Journal]. 3. Select the printing method. 4.
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5. Print This chapter describes frequently used printer functions and operations. For information not included in this chapter, see Print available on our website. Quick Install You can install the printer drivers easily from the CD-ROM provided with this machine. Using Quick Install, the PCL 6 printer driver is installed under network environment, and the Standard TCP/IP port will be set. • Manage Printers permission is required to install the drivers. Log on as an Administrators group member. 1.
5. Print Displaying the Printer Driver Properties This section explains how to open the printer driver properties from [Devices and Printers]. • Manage Printers permission is required to change the printer settings. Log on as an Administrators group member. • You cannot change the machine default settings for individual users. Settings made in the printer properties dialog box are applied to all users. 1. On the [Start] menu, click [Devices and Printers]. 2.
Standard Printing Standard Printing • The default setting is two-sided printing. If you want to print on only one side, select [Off] for the two-sided printing setting. • If you send a print job via USB 2.0 while the machine is in Sleep mode, an error message might appear when the print job is complete. In this case, check if the document was printed. When Using the PCL 6 Printer Driver 1. Click the WordPad menu button in the upper left corner of the window, and then click [Print]. 2.
5. Print Printing on Both Sides of Sheets This section explains how to print on both sides of each page using the printer driver. • The types of paper that can be printed on both sides are as follows: • Plain 1 (60–74 g/m2), Plain 2 (75–81 g/m2), Recycled, Middle Thick (82–105 g/m2), Thick 1 (106–130 g/m2), Thick 2 (131–163 g/m2), Color, Letterhead, Preprinted, Bond, Cardstock • The bypass tray does not support two-sided printing. When Using the PCL 6 Printer Driver 1.
Combining Multiple Pages into Single Page Combining Multiple Pages into Single Page This section explains how to print multiple pages onto a single sheet. The combine printing function allows you to economize on paper by printing multiple sheets at reduced size onto a single sheet. When Using the PCL 6 Printer Driver 1. Click the WordPad menu button in the upper left corner of the window, and then click [Print]. 2. In the [Select Printer] list, select the printer you want to use. 3. Click [Preferences].
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Printing on Envelopes Printing on Envelopes Configure the paper settings appropriately using both the printer driver and the control panel. Configuring Envelope Settings Using the Control Panel 1. Load envelopes in the paper tray. 2. Press [Home] ( ) at the bottom of the screen in the center. 3. Flick the screen to the left, and then press the [User Tools] icon ( ) on Home screen 4. 4. Press [Tray Paper Settings]. 5. Select the paper size setting of the paper tray in which the envelopes are loaded. 6.
5. Print Saving and Printing Using the Document Server The Document Server enables you to store documents on the machine's hard disk, and allows you to edit and print them as necessary. • Do not cancel the file transfer process while the data is being sent to the Document Server. The process may not be canceled properly. If you accidentally cancel a print job, use the control panel of the machine to delete the transferred data.
Saving and Printing Using the Document Server 8. If the folder is protected by a password, enter the password in the "Folder Password:" box. 9. Click [OK]. 10. Change any other print settings if necessary. 11. Click [OK]. 12. Start printing from the application's [Print] dialog box. • You can print the documents stored in the Document Server using the control panel. For details, see page 121 "Printing Stored Documents".
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6. Scan This chapter describes frequently used scanner functions and operations. For information not included in this chapter, see Scan available on our website. Basic Procedure When Using Scan to Folder • Before performing this procedure, see "Preparation for Sending by Scan to Folder", Scan and confirm the details of the destination computer. See also "Registering Folders", Connecting the Machine/ System Settings, and register the address of the destination computer to the address book. 1.
6. Scan 8. Press [Start]. Creating a Shared Folder on a Computer Running Windows/Confirming a Computer's Information The following procedures explain how to create a shared folder on a computer running Windows, and how to confirm the computer's information. In these examples, Windows 7 Ultimate is the operating system, and the computer is a member in a network domain. Write down the confirmed information.
Basic Procedure When Using Scan to Folder 3. On the [Sharing] tab, click [Advanced Sharing...]. 4. Select the [Share this folder] check box. 5. Click [Permissions]. 6. In the [Group or user names:] list, select "Everyone", and then click [Remove]. 7. Click [Add...]. 8. In the [Select Users or Groups] window, click [Advanced...]. 9. Specify one or more object types, select a location, and then click [Find Now]. 10.
6. Scan 2. Flick the screen to the left, and then press the [Address Book Management] icon on Home screen 4. 3. Check that [Program / Change] is selected. 4. Press [New Program]. 5. Press [Change] under "Name". The name entry display appears. 6. Enter the name, and then press [OK]. 7. Press [ Next]. 8. Press the key for the classification you want to use under "Select Title". The keys you can select are as follows: • [Frequent]: Added to the page that is displayed first.
Basic Procedure When Using Scan to Folder 18. Press [Change] or [Browse Network], and then specify the folder. To specify a folder, you can either enter the path manually or locate the folder by browsing the network. 19. Press [Connection Test] to check the path is set correctly. 20. Press [Exit]. If the connection test fails, check the settings, and then try again. 21. Press [OK]. 22. Press [User Tools] ( 23. Press [Home] ( ) on the top right of the screen. ) at the bottom of the screen in the center.
6. Scan Deleting an SMB Registered Folder 1. Press [Home] ( ) at the bottom of the screen in the center. 2. Flick the screen to the left, and then press the [Address Book Management] icon on Home screen 4. 3. Check that [Program / Change] is selected. 4. Select the name whose folder you want to delete. Press the name key, or enter the registered number using the number keys. You can search by the registered name, user code, fax number, folder name, e-mail address, or IPFax destination. 5. Press [Folder].
Basic Procedure When Using Scan to Folder 5. Press [OK]. 6. Depending on the destination setting, enter the user name for logging in to the computer. Press [Manual Entry] to the right of the user name field to display the soft keyboard. 7. Press [OK]. 8. Depending on the destination setting, enter the password for logging in to the computer. Press [Manual Entry] for the password to display the soft keyboard. 9. Press [OK]. 10. Press [Connection Test].
6. Scan Basic Procedure for Sending Scan Files by Email 1. Press [Home] ( ) at the bottom of the screen in the center. 2. Flick the screen to the left, and then press the [Scanner] icon on Home screen 4. 3. Make sure that no previous settings remain. If a previous setting remains, press [Reset]. 4. Make sure that the [Email] tab is selected. 5. Place originals. 6. If necessary, specify the scan settings according to the original to be scanned.
Basic Procedure for Sending Scan Files by E-mail 2. Flick the screen to the left, and then press the [Address Book Management] icon on Home screen 4. 3. Check that [Program / Change] is selected. 4. Press [New Program]. 5. Press [Change] under "Name". The name entry display appears. 6. Enter the name, and then press [OK]. 7. Press [ Next]. 8. Press the key for the classification you want to use under "Select Title".
6. Scan 17. Press [Home] ( ) at the bottom of the screen in the center. Deleting an E-mail Destination 1. Press [Home] ( ) at the bottom of the screen in the center. 2. Flick the screen to the left, and then press the [Address Book Management] icon on Home screen 4. 3. Check that [Program / Change] is selected. 4. Select the name whose e-mail address you want to delete. Press the name key, or enter the registered number using the number keys.
Basic Procedure for Storing Scan Files Basic Procedure for Storing Scan Files • You can specify a password for each stored file. We recommend that you protect stored files from unauthorized access by specifying passwords. • Scan file stored in the machine may be lost if some kind of failure occurs. We advise against using the hard disk to store important files. The supplier shall not be responsible for any damage that may result from the loss of files. 1.
6. Scan 8. Press [OK]. 9. If necessary, press [Scan Settings] to specify scanner settings such as resolution and scan size. 10. Press [Start]. Checking a Stored File Selected from the List This section explains how to preview a file selected from the list of stored files. 1. Press [Select Stored File]. 2. Specify the folder in which the file you want to check is stored. 3. From the list of stored files, select the file you want to check. You can select more than one file. 4. Press [Preview].
Specifying the File Type Specifying the File Type This section explains the procedure for specifying the file type of a file you want to send. File types can be specified when sending files by e-mail or Scan to Folder, sending stored files by e-mail or Scan to Folder, and saving files on a memory storage device.
6. Scan Specifying Scan Settings 1. Press [Scan Settings]. 2. Specify resolution, scan size, and other settings, as required. 3. Press [OK].
7. Document Server This chapter describes frequently used Document Server functions and operations. For information not included in this chapter, see Copy/ Document Server available on our website. Storing Data This section describes the procedure for storing documents on the Document Server. • A document accessed with a correct password remains selected even after operations are complete, and it can be accessed by other users. After the operation, be sure to press [Reset] to cancel the document selection.
7. Document Server 7. Specify a user name, and then press [OK]. The user names shown are names that were registered in the Address Book. To specify a name not shown in the screen, press [Manual Entry], and then enter a user name. 8. Press [File Name]. 9. Enter a file name, and then press [OK]. 10. Press [Password]. 11. Enter a password with the number keys, and then press [OK]. You can use four to eight digits for the password. 12. For double-check, enter the password again, and then press [OK]. 13.
Printing Stored Documents Printing Stored Documents Prints stored documents on the Document Server. The items you can specify on the printing screen are as follows: • Paper tray • The number of prints • [Finishing] ([Sort]) • [Edit / Stamp] ([Margin Adj.], [Stamp]) • [2 Sided Copy Top to Top], [2 Sided Copy Top to Bottom] For details about each function, see Copy/ Document Server. 1. Select a folder. 2. Select a document to be printed. 3. When printing two or more documents at a time, repeat Step 2.
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8. Web Image Monitor This chapter describes frequently used Web Image Monitor functions and operations. For information not included in this chapter, see Connecting the Machine/ System Settings available on our website or Web Image Monitor Help. Displaying Top Page This section explains the Top Page and how to display Web Image Monitor. • When entering an IPv4 address, do not begin segments with zeros. For example: If the address is "192.168.001.010", you must enter it as "192.168.1.10". 1.
8. Web Image Monitor 3. Refresh/Help (Refresh): Click at the upper right in the work area to update the machine information. Click the web browser's [Refresh] button to refresh the entire browser screen. (Help): Use Help to view or download Help file contents. 4. Basic Information area Display the basic information of the machine. 5. Work area Display the contents of the item selected in the menu area.
9. Adding Paper and Toner This chapter describes how to load paper into the paper tray and recommended paper sizes and types. Loading Paper Precautions for Loading Paper • When loading paper, take care not to trap or injure your fingers. • If Tray 2 and 3 are installed, do not pull out more than one tray at a time when you are changing or replenishing paper or resolving paper jams. Pressing down forcefully on the machine's upper surfaces can result in malfunctions and/or user injury.
9. Adding Paper and Toner • When loading a low number of sheets, be sure not to squeeze the side fences in too tightly. If the side fences are squeezed too tightly against the paper, the edges may crease or the paper may misfeed. 1. Check that paper in the paper tray is not being used, and then pull the tray carefully out until it stops. DCH043 2. Square the paper and load it print side up. Do not stack paper over the limit mark. DCH044 3. Carefully push the paper tray fully in.
Loading Paper • The maximum number of sheets you can load at the same time depends on paper type. Do not stack paper over the limit mark. For the maximum number of sheets you can load, see page 134 "Recommended Paper Sizes and Types". 1. Open the bypass tray. DCH045 2. Load the paper face down until you hear the beep. 3. Align the paper guides to the paper size. If the guides are not flush against the paper, images might be skewed or paper misfeeds might occur.
9. Adding Paper and Toner • When copying from the bypass tray, see "Copying from the Bypass Tray", Copy/ Document Server. When printing from a computer, see page 128 "Printing from the Bypass Tray Using the Printer Function". • When the [Notification Sound] is set to [No Sound], it does not sound if you load paper into the bypass tray. For details about [Notification Sound], see "Screen Features", Connecting the Machine/ System Settings.
Loading Paper 6. Press [OK]. 7. Press [User Tools] ( 8. Press [Home] ( ) on the top right of the screen. ) at the bottom of the screen in the center. Specifying a custom size paper using the control panel 1. Press [Home] ( ) at the bottom of the screen in the center. 2. Flick the screen to the left, and then press the [User Tools] icon ( ) on Home screen 4. 3. Press [Tray Paper Settings]. 4. Press [Printer Bypass Paper Size]. 5. Press [Custom Size].
9. Adding Paper and Toner • Use A4 or 81/2 × 11 size OHP transparencies, and specify their size. • Usually only one side of OHP transparencies can be used for printing. Be sure to load them with the print side down. • When printing onto OHP transparencies, remove printed sheets one by one. 1. Press [Home] ( ) at the bottom of the screen in the center. 2. Flick the screen to the left, and then press the [User Tools] icon ( ) on Home screen 4. 3. Press [Tray Paper Settings]. 4.
Loading Paper Settings for the User Tools • Copier mode Specify [Yes] for [Letterhead Setting] in [Input / Output] under the Copier / Document Server Features menu, and then place the original and paper as shown below. • Printer mode Specify [Auto Detect] or [On (Always)] for [Letterhead Setting] in [System] under the Printer Features menu, and then place the paper as shown below. For details about the letterhead settings, see "Input / Output", Copy/ Document Server, or "System", Print.
9. Adding Paper and Toner Original orientation Unreadable orientation Exposure glass ADF • Copy • Scanner • Paper orientation • Copier mode Copy side Paper trays Bypass tray One-sided Two-sided Unavailable • Printer mode Print side Paper trays Bypass tray One-sided Two-sided Unavailable • In copier mode: • For details about how to make two-sided copies, see page 65 "Duplex Copying".
Loading Paper • In printer mode: • To print on letterhead paper when [Auto Detect] is specified for [Letterhead Setting], you must specify [Letterhead] as the paper type in the printer driver's settings. • If a print job is changed partway through printing from one-sided to two-sided printing, onesided output after the first copy may be printed facing a different direction. To ensure all paper is output facing the same direction, specify different input trays for one-sided and twosided printing.
9. Adding Paper and Toner Recommended Paper Recommended Paper Sizes and Types This section describes recommended paper sizes and types. • If you use paper that curls, either because it is too dry or too damp, a paper jam may occur. • Do not use paper designed for inkjet printers, as these may stick to the fusing unit and cause a misfeed. • When you load OHP transparencies, check the front and back of the sheets, and place them correctly, or a misfeed might occur.
Recommended Paper Trays 2 and 3 Paper type and weight Paper size 60–163 g/m2 (16 lb. Bond– 90 lb. Index) Select the paper size using the Tray Paper Settings menu: Plain Paper 1–Thick Paper 2 A4 , A5 , B5 JIS , 81/2 × 14 , 81/2 × 13 , 81/2 × 11 , 81/4 × 14 , 81/4 × 13 , 8 × 13 , 71/4 × 101/2 , 51/2 × 81/2 , 81/2 × 12 , 81/2 × 132/5 60–163 g/m2 (16 lb. Bond– 90 lb. Index) Custom size: Plain Paper 1–Thick Paper 2 Paper capacity 500 sheets 500 sheets Vertical: 139.5–216.0 mm Horizontal: 210.0–356.
9. Adding Paper and Toner Paper type and weight 60–220 g/m2 (16 lb. Bond– 80 lb. Cover) Plain Paper 1–Thick Paper 3 Paper size Paper capacity Custom size*2: • Plain Paper 1–Plain Paper 2: 100 sheets Vertical: 76.2–216.0 mm Horizontal: 139.0–600.0 mm • Middle Thick–Thick Paper 3:*3 Vertical: 3.00–8.50 inches Horizontal: 5.48–23.
Recommended Paper *1 Print quality will decrease if the paper you are using is close to the minimum or maximum weight. Change the paper weight setting to thinner or thicker. • Certain types of paper, such as translucent paper or OHP transparencies, may produce noise when delivered. This noise does not indicate a problem and print quality is unaffected. • The paper capacity described in the tables above is an example. Actual paper capacity might be lower, depending on the paper type.
9. Adding Paper and Toner • Remove copied or printed sheets one by one. • When loading translucent paper: • When loading translucent paper, always use long grain paper, and set the paper direction according to the grain. • Translucent paper easily absorbs humidity and becomes curled. Remove curl in the translucent paper before loading. • Remove copied or printed sheets one by one.
Recommended Paper Direction of paper grain Paper trays Bypass tray • Select [Thick Paper 1], [Thick Paper 2], or [Thick Paper 3] as the paper thickness in [Tray Paper Settings]. • Even if thick paper is loaded as described above, normal operations and print quality might still not be possible, depending on the paper type. • Prints might have prominent vertical creases. • Prints might be noticeably curled. Flatten out prints if they are creased or curled.
9. Adding Paper and Toner How to load envelopes Orientation of envelopes Exposure glass Bypass tray Side-opening envelopes • Flaps: closed • Flaps: closed • Side to be scanned: face down • Side to be printed: face down When loading envelopes, specify the envelope size and thickness. For details, see "Copying onto Envelopes", Copy/ Document Server.
Recommended Paper To print on envelopes that are loaded with their short edges against the machine body, rotate the print image by 180 degrees using the printer driver. Recommended envelopes For information about recommended envelopes, contact your local dealer. For details about the sizes of envelopes you can load, see page 134 "Recommended Paper Sizes and Types". • Load only one size and type of envelope at a time. • The Duplex function cannot be used with envelopes.
9. Adding Paper and Toner Adding Toner This section explains precautions when adding toner, how to send faxes or scanned documents when the toner has run out, and how to dispose of used toner. • Do not incinerate toner (new or used) or toner containers. Doing so risks burns. Toner will ignite on contact with naked flame. • Do not store toner (new or used) or toner containers anywhere near naked flames. Doing so risks fire and burns. Toner will ignite on contact with naked flame.
Adding Toner • When removing jammed paper or replacing toner, avoid getting toner (new or used) on your clothing. If toner comes into contact with your clothing, wash the stained area with cold water. Hot water will set the toner into the fabric and make removing the stain impossible. • When removing jammed paper or replacing toner, avoid getting toner (new or used) on your skin. If toner comes into contact with your skin, wash the affected area thoroughly with soap and water.
9. Adding Paper and Toner Sending Faxes or Scanned Documents When Toner Has Run Out When the machine has run out of toner, the indicator on the display lights. Note that even if there is no toner left, you can still send faxes or scanned documents. • If number of communications executed after the toner has run out and not listed in the automatically output Journal exceeds 200, communication is not possible. 1. Press [Home] ( ) at the bottom of the screen in the center. 2.
10. Troubleshooting This chapter describes basic troubleshooting procedures. When a Status Icon Is Displayed This section describes the status icons displayed when the machine requires the user to remove misfed paper, to add paper, or to perform other procedures. Status Icon : Paper Misfeed icon Status Appears when a paper misfeed occurs. For details about removing jammed paper, see "Removing Jammed Paper", Troubleshooting. : Original Misfeed icon Appears when an original misfeed occurs.
10. Troubleshooting When the Indicator Lamp for [Check Status] Is Lit or Flashing If the indicator lamp for [Check Status] lights up or flashes, press [Check Status] to display the [Check Status] screen. Check the status of each function in the [Check Status] screen. [Check Status] screen 1 2 4 3 DDJ007 1. [Mach./Applic. Stat] tab Indicates the status of the machine and each function. 2. [Check] If an error occurs in the machine or a function, press [Check] to view details.
When the Indicator Lamp for [Check Status] Is Lit or Flashing Problem Cause Solution Documents and reports do not print out. The paper output tray is full. Remove the prints from the tray. Documents and reports do not print out. There is no paper left. Load paper. For details about loading paper, see "Loading Paper", Paper Specifications and Adding Paper. An error has occurred. A function which has the status "Error Occurred" in the [Check Status] screen is defective.
10. Troubleshooting When the Machine Makes a Beeping Sound The following table describes the meaning of the various beep patterns that the machine issues to alert users about left originals and other machine conditions. Beep pattern Meaning Cause Single short beep Panel/screen input accepted. A screen key was pressed. Short, then long beep Panel/screen input rejected. An invalid key was pressed on the screen, or the entered password was incorrect. Single long beep Job completed successfully.
When You Have Problems Operating the Machine When You Have Problems Operating the Machine Problem Cause Solution When the machine is turned on, the only icon that appears on the home screen is the [Copier] icon. Functions other than the copier function are not yet ready. Wait a little longer. The machine has just been turned on and the User Tools screen is displayed, but the User Tools menu has items missing. Functions other than the copier function are not yet ready.
10. Troubleshooting Problem Cause Solution An error message is still displayed, even if misfed paper is removed. Paper is still jammed in the tray. Remove the jammed paper by following the procedures displayed on the control panel. For details about removing jammed paper, see "Removing Jammed Paper", Troubleshooting. An error message is still displayed, even if the indicated cover is closed. One or more of the covers that are not indicated are still open. Close all the covers of the machine.
When You Have Problems Operating the Machine Problem Misfeeds occur frequently. Cause Solution The tray's side or end fences may not be set properly. • Remove the misfed paper. For details about removing jammed paper, see "Removing Jammed Paper", Troubleshooting. • Check that the side or end fences are set properly. Also, check that the side fences are locked. For details about setting the side and end fences, see "Changing the Paper Size", Paper Specifications and Adding Paper.
10. Troubleshooting Problem 152 Cause Solution When printing to envelopes, the envelopes may be fed in together, or the envelopes may not be fed. The envelopes are curled. Make sure you fully flatten curled envelopes before you load them. Do not stack envelopes over the specified limit for the paper tray. If misfeeds still occur after the envelopes have been flattened, load envelopes on the tray one at a time and print them individually.
When You Have Problems Operating the Machine Problem Cause Solution Cannot use Web Image Monitor to print documents stored in Document Server. When print volume limits are specified, users cannot print beyond their print volume limit. Print jobs selected by users who have reached their print volume limits will be canceled. • For details about specifying print volume limits, see Security Guide. The function does not run or cannot be used.
10. Troubleshooting Messages Displayed When You Use the Copy/ Document Server Function • If you cannot make copies as you want because of the paper type, paper size or paper capacity problems, use recommended paper. For details about recommended paper, see page 134 "Recommended Paper Sizes and Types". Message Cause Solution "Cannot delete the folder because it contains files with passwords. Delete the files with passwords, or please contact the file administrator.
Messages Displayed When You Use the Copy/Document Server Function Message Cause Solution "Maximum number of sets is n." The number of copies exceeds the maximum copy quantity. You can change the maximum copy quantity from [Max. Copy Quantity] in [General Features] under [Copier / Document Server Features]. For details about Max. Copy Quantity, see "General Features", Copy/ Document Server. The number of scanned originals exceed the number of pages that can be stored in memory.
10. Troubleshooting Messages Displayed When You Use the Facsimile Function Message "Cannot find the specified path. Please check the settings." "Error occurred, and transmission was cancelled." Cause Solution The name of the computer or folder entered as the destination is wrong. Check that the computer name and the folder name for the destination are correct. • Original jammed during Press [Exit], and then send the Immediate Transmission. documents again.
Messages Displayed When You Use the Facsimile Function Message "Some page(s) are near blank." Cause The first page of the document is almost blank. Solution The original's blank side might have been scanned. Be sure to place your originals correctly. For details about determining the cause of blank pages, see "Detecting Blank Pages", Fax. • Settings that can be confirmed in System Settings or Fax Features on the control panel can also be confirmed from Web Image Monitor.
10. Troubleshooting Message "Check whether there are any network problems." Cause User name registration is refused by SIP server. [13-17] Solution • Correct that the correct SIP Server IP Address and SIP User Name are listed in [SIP Settings] of [Fax Features]. For details about SIP Settings, see "Initial Settings", Fax. • For details about network problems, contact your administrator. "Check whether there are any network problems." Cannot access SIP server.
Messages Displayed When You Use the Facsimile Function Message "Check whether there are any network problems." [13-26] Cause Solution The "Effective Protocol" and "SIP Server IP Address" settings are different, or an incorrect IP address has been registered. • Check that the correct IP address is specified for the machine in [System Settings]. For details about IP address, see "Interface Settings", Connecting the Machine/ System Settings.
10. Troubleshooting Message "Check whether there are any network problems." [14-09] Cause Solution E-mail transmission was rejected by SMTP authentication, POP before SMTP authentication, or login authentication of the computer in which the folder for transfer is specified. • Check that User Name and Password for the following settings in [System Settings] are listed correctly.
Messages Displayed When You Use the Facsimile Function Message "Check whether there are any network problems." Cause No POP3/IMAP4 server address is registered. [15-01] Solution • Check that the correct Server Name or Server Address is listed in [POP3 / IMAP4 Settings] of [System Settings]. For details about POP3 / IMAP4 Settings, see "File Transfer", Connecting the Machine/ System Settings. • For details about network problems, contact your administrator. "Check whether there are any network problems.
10. Troubleshooting Message "Check whether there are any network problems." Cause Cannot find the DNS server or POP3/IMAP4 server. [15-11] Solution • Check that the following settings in [System Settings] are listed correctly. • IP address of the DNS Server • the server name or IP address of the POP3/ IMAP4 server • the port number of the POP3/IMAP4 server • Reception Protocol For details about these settings, see "Interface Settings" or "File Transfer", Connecting the Machine/ System Settings.
Messages Displayed When You Use the Facsimile Function Message "Check whether there are any network problems." [16-00] Cause Solution • An IP address has not been registered for the main machine. • Check that the correct IP address is specified for the machine in [System Settings]. For details about the IP address of the main machine, contact your administrator. • A network is not connected properly. • For details about network problems, contact your administrator.
10. Troubleshooting Message Cause "Authentication with remote machine failed. Check remote machine's auth. settings." The user does not have permission to use the function on the main machine. "Connection with the remote A network error occurred machine has failed. Check while you were using the the remote machine status." remote fax function. Solution For details about how to set permissions, see Security Guide. • Check that the main machine supports the remote fax function.
Messages Displayed When You Use the Facsimile Function Message Cause "Connection with the remote machine has failed. There is a problem with the remote machine structure. Contact the administrator." The settings or machine configurations for using the remote fax function to connect to the main machine are incorrect. "Transfer error has occured. Check the status of the remote machine." A network error occurred during transfer.
10. Troubleshooting Messages Displayed When You Use the Printer Function This section describes the principal messages that appear on the display panel, error logs or reports. If other messages appear, follow their instructions. Messages Displayed on the Control Panel When You Use the Printer Function • Before turning off the power, see page 52 "Turning On/Off the Power". Message 166 Cause Solution "Hardware Problem: Ethernet" An error has occurred in the Ethernet interface.
Messages Displayed When You Use the Printer Function Message "Hardware Problem: Wireless Card" (A "wireless LAN board" or "Bluetooth interface unit" is referred to as a "wireless card".) "Load following paper in n. To force print, select another tray and press [Continue]." Cause Solution • The Bluetooth interface unit was connected while the machine was turned on. Turn off the power, and then confirm the Bluetooth interface unit is inserted correctly. And then, turn on the power again.
10. Troubleshooting Message "Paper type of n is mismatched. Select another tray from the following and press [Continue]. Paper type can also be changed in User Tools." Cause Solution The type of the paper in the tray Select a tray containing paper that is does not match the paper type the same type as the specified paper specified in the printer driver. type. (A tray name is placed at n.) "Parallel I/F board has a problem." An error has occurred in the IEEE 1284 interface board.
Messages Displayed When You Use the Printer Function Message "Unable to access the specified memory storage device." Cause • An error occurred when the machine accessed the memory storage device or a file stored on the memory storage device. Solution Save the file to a different memory storage device, and then print again. • An error occurred when the user used the Direct printing function to print from a memory storage device.
10. Troubleshooting 170 Message Cause Solution "Error occurred while processing an Unauthorized Copy Prevention job. Job cancelled." The [Enter User Text:] field on the [Unauthorized Copy Prevention for Pattern Details] screen is blank. On the printer driver's [Detailed Settings] tab, click [Effects] in "Menu:". Select [Unauthorized Copy Prevention], and then click [Details...] to display [Unauthorized Copy Prevention for Pattern Details]. Enter text in [Enter User Text:].
Messages Displayed When You Use the Printer Function When there is a problem with the print settings Message Cause Solution "Classification Code is incorrect." The classification code has not been entered, or the classification code has been entered incorrectly. Enter the correct classification code. "Classification Code is incorrect." The classification code is not supported with the printer driver. Select [Optional] for classification code.
10. Troubleshooting When documents cannot be stored in the Document Server Message Cause Solution "Cannot store data of this size." The paper size exceeded the capacity of the Document Server. Reduce the paper size of the file that you want to send to a size that the Document Server can store. Custom size files can be sent but not stored afterward. "Document Server is not available to use. Cannot store." You cannot use the Document Server function.
Messages Displayed When You Use the Printer Function Message "Job cancelled because capture file could not be stored: Exceeded max. memory." Cause The hard disk became full after a file was stored. Solution Delete the files stored in the Document Server or reduce the file size to be sent. "Job cancelled because The maximum file capacity capture file could not be of the Document Server was stored: Exceeded max. files." exceeded. Delete the files stored in the Document Server.
10. Troubleshooting When there is not enough memory Message "84: Error" Cause There is no work area available for image processing. Solution Decrease the number of files sent to the machine. When there is a problem with a parameter Message "86: Error" Cause Parameters of the control code are invalid. Solution Check the print settings. When the user lacks privileges to perform an operation Message 174 Cause Solution "No response from the server. Authentication has failed.
Messages Displayed When You Use the Printer Function When a user cannot be registered Message Cause Solution "Auto-registration of user information has failed." Automatic registration of For details about automatic registration information for LDAP of user information, see Security Authentication or Windows Guide. Authentication failed because the Address Book is full. "Information for user authentication is already registered for another user.
10. Troubleshooting Message "Command Error" Cause An RPCS command error occurred. Solution Check using the following procedure: • Check if the communication between the computer and the machine is working correctly. • Check if the correct printer driver is being used. • Check if the machine's memory size is set correctly in the printer driver. • Check that the printer driver is the most up-to-date version available. "Compressed Data Error." The printer detected corrupt compressed data.
Messages Displayed When You Use the Printer Function Message Cause Solution "Failed to obtain file system." PDF direct printing could not be performed because the file system could not be obtained. Turn off the power, and then back on again. If the message appears again, contact your service representative. "File system is full." PDF file does not print out because the capacity of the file system is full. Delete all unnecessary files from the hard disk, or decrease the file size sent to the machine.
10. Troubleshooting Messages Displayed When You Use the Scanner Function Messages Displayed on the Control Panel When You Use the Scanner Function This section describes likely causes of and possible solutions for the error messages that appear on the control panel. If a message not described here appears, act according to the message. Message Cause "Cannot find the specified path. Please check the settings." The destination computer name or folder name is invalid. "Cannot find the specified path.
Messages Displayed When You Use the Scanner Function Message Cause Solution "Exceeded max. number of alphanumeric characters for the path." The maximum number of specifiable alphanumeric characters in a path has been exceeded. Check the maximum number of characters which can be entered, and then enter it again. For details about the maximum enterable number of characters, see "Values of Various Set Items for Transmission/Storage Function", Scan. "Exceeded max. number of alphanumeric characters.
10. Troubleshooting Message "Scanner journal is full. Please check Scanner Features." Cause "Print & Delete Scanner Journal" in [Scanner Features] is set to [Do not Print: Disable Send], and Scanner Journal is full. "The entered file name The file name contains a contains invalid character(s). character that cannot be Enter the file name again used. using any of the following 1 byte characters. "0 to 9", "A to Z", "a to z", ". - _"" Solution Print or delete Scanner Journal.
Messages Displayed When You Use the Scanner Function When documents cannot be scanned properly Message Cause Solution "All the pages are detected as blank. No file was created." No PDF file was created because all the pages of the scanned original were detected as blank when [On] is specified for [Delete Blank Page] in [OCR Settings]. "Check original's orientation." Originals may sometimes not Change the orientation of the original, be scanned depending on a and then scan the original again.
10. Troubleshooting Message Cause Solution "Exceeded max. number of files which can be used in Document Server at the same time." The maximum number of files that can be stored in the Document Server has been exceeded. Check the files stored by the other functions, and then delete unneeded files. For details about how to delete files, see "Deleting Stored Documents", Copy/ Document Server. "Not all of the image will be scanned.
Messages Displayed When You Use the Scanner Function When documents cannot be scanned because the memory is full Message "Memory is full. Cannot scan. The scanned data will be deleted." Cause Because of insufficient hard disk space, the first page could not be scanned. Solution Try one of the following measures: • Wait for a while, and then retry the scan operation. • Reduce the scan area or scanning resolution.
10. Troubleshooting When data transmission fails Message Cause "Authentication with the The entered user name or destination has failed. Check password was invalid. settings. To check the current status, press [Scanned Files Status]." Solution • Check that the user name and password are correct. • Check that the ID and password for the destination folder are correct. • A password of 128 or more characters may not be recognized. 184 "Exceeded max. email size. Sending email has been cancelled.
Messages Displayed When You Use the Scanner Function When data cannot be sent because a currently used file is selected Message Cause Solution "Selected file is currently in use. File name cannot be changed." You cannot change the name of a file whose status is "Waiting...". Cancel transmission ("Waiting..." status cleared), and then change the file name. "Selected file is currently in use. Password cannot be changed." You cannot change the password of a file whose status is "Waiting...".
10. Troubleshooting Message "Exceeded maximum number of file to store. Delete all unnecessary files." Cause Solution Too many files are waiting to Try again after they have been sent. be sent. When the WSD scanner function cannot be used Message "Cannot communicate with PC. Contact the administrator." Cause WSD (Device) protocol or WSD (Scanner) protocol is disabled. For details about how to enable or disable the WSD protocol, see Security Guide.
Messages Displayed When You Use the Scanner Function When documents cannot be stored on a memory storage device Message Cause Solution "Cannot write on the memory storage device because remaining free space is insufficient." The memory storage device is full and scan data cannot be saved. Even if the memory storage device appears to have sufficient free space, data might not be saved if the maximum number of files that can be saved is exceeded. • Replace the memory storage device.
10. Troubleshooting Message "Memory is full. Press [Write] to write the current scanned data to the memory storage device, or press [Cancel] to delete." Cause The scan could not be completed because there was insufficient hard disk memory when the scanned data was saved to the memory storage device. Solution Specify whether or not to save the scanned document to the memory storage device.
Messages Displayed When You Use the Scanner Function Message "Clear Misfeed(s) in ADF." Cause A paper misfeed has occurred inside the ADF. Solution • Remove the jammed originals, and then insert them again. For details about jammed paper, see "Removing Jammed Paper", Troubleshooting. • When a misfeed occurs, replace the jammed originals. • Check whether the originals are suitable to be scanned by the machine. "Error has occurred in the scanner driver." An error has occurred in the driver.
10. Troubleshooting Message Cause "Insufficient memory. Reduce Scanner memory is the scanning area." insufficient. Solution • Reset the scan size. • Lower the resolution. • Set with no compression. For details about the settings, see TWAIN driver Help. The problem may be due to the following: • Scanning cannot be performed if large values are set for brightness when halftone or high resolution is used.
Messages Displayed When You Use the Scanner Function Message "Scanner is in use for other function. Please wait." Cause A function of the machine other than the Scanner function is being used such as the Copier function. Solution • Wait for a while, and then connect to the network again. • Cancel the job that is being processed. Press [Stop]. Follow the instructions in the message that appears and exit the function that is running. "Scanner is not available on the specified device.
10. Troubleshooting Message "Cannot find "XXX" scanner used for the previous scan. "YYY" will be used instead." Cause The machine is not connected to the network correctly. ("XXX" and "YYY" indicate scanner names.) Solution • Check that the previously used scanner is connected to the network correctly. • Cancel the personal firewall of the client computer. For details about firewall, see Windows Help. • Use an application such as telnet to make sure SNMPv1 or SNMPv2 is set as the machine's protocol.
Messages Displayed When You Use the Scanner Function Message "Scanner is not available. Check the scanner connection status." Cause Network communication is not available because the machine's IP address could not be obtained from the host name. If only "IPv6" is set to [Active], the IPv6 address might not be obtained. Solution • Check whether the machine's host name is specified in the Network Connection Tool. For the WIA driver, check the [Network Connection] tab in the properties.
10. Troubleshooting When Other Messages Appear Message Cause Solution "Cannot connect with the wireless card. Turn the main power switch off, then check the card." • The wireless LAN board was not inserted when the machine was turned on. (A "wireless LAN board" or "Bluetooth interface unit" is referred to as a "wireless card".) • The wireless LAN board was pulled out after the machine was turned on. Turn off the power, and then check the wireless LAN board is inserted correctly.
When Other Messages Appear Message "Self checking..." Cause The machine is performing image adjustment operations. Solution The machine may perform periodic maintenance during operations. The frequency and duration of maintenance depends on the humidity, temperature, and printing factors such as number of prints, paper size, and paper type. Wait for the machine to resume operation. When There Is a Problem Scanning or Storing Originals Message Cause Solution "Captured file exceeded max.
10. Troubleshooting When the Address Book Is Updated Message "Updating the destination list has failed. Try again?" Cause A network error has occurred. Solution • Check whether the server is connected. • Antivirus programs and firewalls can prevent client computers from establishing connection with this machine. • If you are using antivirus software, add the program to the exclusion list in the application settings.
When Other Messages Appear When Data Cannot Be Sent Due to a Problem with the Destination Message Cause Solution "Some invalid destination(s) contained. Do you want to select only valid destination(s)?" The specified group contains In the message that appears at each either an e-mail destination transmission, press [Select]. and/or folder destination that is not supported by the specified transmission method. "SMTP authentication email address and administrator email address mismatch.
10. Troubleshooting Message "XXX cannot be YYY because the device certificate used for the S/ MIME signature is not currently valid." Cause Solution The device certificate (S/ MIME) has expired. A new device certificate (S/MIME) must be installed. For details about how to install a device certificate (S/ MIME), see Security Guide. There is no device certificate (S/MIME), or the certificate is invalid. For details about the device certificate (S/MIME), see Security Guide.
When Other Messages Appear When Problems Occur While Logging In Message Cause Solution "Authentication has failed." The entered login user name or login password is not correct. For details about the correct login user name and login password, see Security Guide. "Authentication has failed." The machine cannot perform authentication. For details about authentication, see Security Guide.
10. Troubleshooting Message "Exceeded time limit for LDAP server search. Check the server status." Cause A network error has occurred and connection has failed. Solution • Try the operation again. If the message is still displayed, the network may be busy. • Check that the correct settings for LDAP server are listed in [Administrator Tools] of [System Settings]. For details about LDAP server, see "Programming the LDAP Server", Connecting the Machine/ System Settings.
11. Information for This Machine This chapter describes environmental precautions and regulations. Information on Environmental Regulations ENERGY STAR Program ENERGY STAR® Program Requirements for Imaging Equipment This company is a participant in the ENERGY STAR® Program. This machine is compliant with the regulations specified by the ENERGY STAR® Program.
11. Information for This Machine • The default delay time the machine waits before entering Sleep mode is 1 minute. This default time can be changed. • The machine can print jobs from computers and receive faxes while in Sleep mode. Specification (mainly Europe and Asia) • Type 1 Type 2 Reduced electrical consumption in Sleep mode 0.66 W 0.
Information on Environmental Regulations • Specifications can vary depending on which options are installed on the machine. • For details about how to change the default interval, see "Timer Settings", Connecting the Machine/ System Settings. • Depending on which embedded software application is installed on it, the machine might take longer than indicated to enter Sleep mode.
11. Information for This Machine Note for the Battery and/or Accumulator Symbol (For EU countries only) (mainly Europe) In accordance with the Battery Directive 2006/66/EC Article 20 Information for end-users Annex II, the above symbol is printed on batteries and accumulators. This symbol means that in the European Union, used batteries and accumulators should be disposed of separately from your household waste.
Information on Environmental Regulations Energy efficiency The amount of electricity a machine consumes depends as much on its specifications as it does on the way you use it. The machine is designed to allow you to reduce electricity costs by switching to Ready mode after it prints the last page. If required, it can immediately print again from this mode. If no additional prints are required and a specified period of time passes, the device switches to an energy saving mode.
11.
INDEX Duplex....................................................... 11, 16, 65 2 Sided Print...........................................................11 E A E-mail address............................................ 112, 114 E-mail destination....................................... 112, 114 E-mail transmission................................................ 20 Embedding text information..................................22 ENERGY STAR Program..................................... 201 Envelope.............
IP-Fax......................................................................20 P J Paper capacity.................................................... 134 Paper guides............................................. 28, 30, 33 Paper size....................................................128, 134 Paper thickness.................................................... 134 Paper tray..................................................27, 30, 33 Paper tray unit...................
Sending scan files........................................... 12, 22 Sending stored documents................................... 91 Shared folder.......................................................106 Shortcut icon.................................................... 41, 42 Sleep mode......................................................... 201 SMB folder......................................... 107, 109, 110 Sort............................................................ 16, 78, 79 Standard printing....
MEMO 210
MEMO 211
MEMO 212 EN GB EN US EN AU D219-7002B
© 2015
EN GB EN US EN AU D219-7002B
